Jobs in Mounds View, MN

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners.

Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.

Principal Duties and Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:

• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.

Experience and Education

• Passing the state licensing exam, once hired
• Legally authorized to work in the United States

Required Skills and Abilities

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, hands on, self-starter mindset that can do the work
• Strong time management
• Strong attention to detail and organization

Benefits Summary

• High quality voluntary health, vision, dental insurance programs
• Paid holidays, vacation, and sick leave
• Benefit offerings vary per agency*

This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Join a leading moving company in Minneapolis as a Residential Moving Sales Representative, where you'll play a key role in driving residential sales and delivering tailored relocation solutions. This position is ideal for a driven sales professional with experience in household goods (HHG) and a passion for customer service in the moving industry.

Key Responsibilities:

• Generate COD (Cash on Delivery) sales leads through outbound calls, referrals, and digital campaigns.
• Conduct in-home or virtual surveys to assess client needs and prepare accurate estimates.
• Convert inquiries into booked moves, meeting or exceeding monthly sales targets.
• Maintain a strong understanding of residential moving services, pricing, and competitive offerings.
• Create detailed moving proposals and communicate clearly with customers.
• Collaborate with operations teams to ensure smooth execution of booked moves.
• Manage pipeline and follow-up using CRM tools and scheduling software.
• Assist customers with documentation and preparation before move day.
• Address post-move concerns or disputes professionally.
• Attend networking events and local home shows to generate new leads.
• Stay current on industry regulations and trends in COD/HHG moving.
• Support marketing initiatives and promotional campaigns.

Key Skills & Experience:

• Proven experience in household goods (HHG) or residential moving sales.
• Strong interpersonal and communication skills.
• Ability to estimate jobs accurately and present competitive quotes.
• Familiarity with CRM systems and virtual survey tools.
• Goal-oriented, with a proven track record of hitting sales targets.
• Knowledge of Minneapolis neighborhoods and logistics.

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) opportunities if you have current or prior law enforcement experience, including military police or local/state law enforcement.

IMPORTANT NOTICE: Duty assignments may include the Southwest Border. U.S. Border Patrol determines assignments based on operational needs, which may not align with your preferences. Relocation may be required.

EARN UP TO $30,000 IN RECRUITMENT INCENTIVES: Newly appointed Border Patrol Agents will receive a $20,000 incentive $10,000 after completing academy training and $10,000 after fulfilling a 3-year agreement. An extra $10,000 is available for prioritized locations (Sierra Blanca, Presidio, Sanderson, Comstock, Freer, Hebbronville, TX; Lordsburg, NM; or Ajo, AZ).

The U.S. Border Patrol (USBP) offers a career with camaraderie, pride, purpose, and the mission of protecting America.

If youre looking for an exciting, well-compensated federal law enforcement career, apply now. U.S. Customs and Border Protection is hiring full-time Law Enforcement Officer (LEO) positions.

Salary and Benefits

Base Salary: GL-9/GS-11: $63,148 $120,145 per year

Locality Pay: Varies by duty location

Overtime: Up to 25% additional pay

This is a career ladder position progressing from GL-9 to GS-11 to GS-12. You may be promoted after 52 weeks at each level without reapplying.

Benefits include health insurance, paid leave, and the Thrift Savings Plan (similar to a traditional or Roth 401(k)).

Duties and Responsibilities

As a BPA, you help protect the U.S. by securing borders, stopping illegal activity, and supporting economic stability.

Typical assignments include:

• Questioning individuals and inspecting documents and property
• Apprehending undocumented individuals or smugglers using covert surveillance and infrared scopes
• Tracking and interpreting signs of illegal entry
• Performing farm, traffic, building, city, and transport checks
• Patrolling using vehicles, horses, boats, ATVs, snowmobiles, or motorcycles

Qualifications

GL-9: One year of specialized experience at the next lower level, including:

• Searching detained persons, vehicles, and surroundings
• Apprehending or restraining suspects in violation of law
• Using firearms, writing reports, serving warrants, and gathering case evidence

GS-11: One year of specialized experience at the next lower grade, including:

• Using intelligence to monitor criminal threats and operations
• Leading fraud or contraband investigations
• Apprehending violators using surveillance and detection tech

There is no education substitution for GL-9 or GS-11 positions.

Other Requirements

• Citizenship: Must be a U.S. Citizen
• Residency: Must have lived primarily in the U.S. for 3 of the last 5 years
• Age: Must be referred before turning 40 (exceptions for federal or veteran law enforcement)
• Veterans: May qualify under Veterans Recruitment Appointment (VRA)

Formal Training: After hiring, agents attend the U.S. Border Patrol Academy in Artesia, NM for 6 months of instruction in immigration law, firearms, defensive tactics, Spanish, and more.

How to Apply

Click the Apply button on this page. You will be redirected to the CBP Talent Network. Select "Border Patrol Agent" and complete the pre-screening questions.

You will receive a link to the BPA Job Opening Announcements on USAJOBS. Follow all instructions and submit all required materials (resume, transcripts, etc.). Youll be evaluated based on your application and the BPA Entrance Exam.

If you have questions, contact a recruiter: /s/usbp

NOTE: Subscribers to the CBP Talent Network will receive monthly updates on webinars, expos, and job opportunities.

• Government & Military

About US Solar

US Solar is a developer, owner, operator, and financier of solar and solar + storage projects, with a focus on emerging state markets, community solar programs, distributed generation and small-scale utility projects nationwide.

US Solar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe diverse teams and diverse perspectives lead to better outcomes and breakthrough thinking, which are differentiators in any business and fundamental to our long-term success.

US Solar is hiring a Project Manager who will support and assist in the construction of community solar and other Distributed Generation (DG) solar and energy storage projects. The primary responsibility will be to represent the interests of US Solar as the long-term Owner and Operator of our solar and energy storage assets.

Key Responsibilities:

· Provide support to Operations team and VP of Operations by monitoring project progress through engineering, procurement and construction. The Project Manager is a decision maker and person responsible for the scope, schedule, and budget of US Solar projects

· Ensure construction of solar projects adhere to design and contract documents and assure a consistent high-quality record of field activities from contractors and vendors

· Assure contractors and other partners adhere to established budgets and schedules. Uphold US Solar quality standards and influence contractors to deliver high quality products and installation

· Assist in enforcing job site safety and participate in US Solar’s Zero-Injury safety culture

· Uphold and defend the interests of internal and external project stakeholders; including independent engineers, finance counter-parties, etc.

· Manage coordination with interconnecting utilities and other authorities having jurisdiction (AHJs)

· Assist in the administration of project accounting including invoice and change order management.

· Assure high quality and consistency of documentation during pre-construction by reviewing drawings, RFIs, submittals, and other project documents

· Attend meetings with external parties and participate by creating agendas, recording and distributing meeting minutes, and establishing permanent record of verbal commitments

· Support tasks related to management of subcontractors, consultants, and vendors, including the creation and administration of Requests for Proposal (RFPs)

· Support US Solar developers in the evaluation of potential sites for constructability

Core Proficiencies:

· Construction management knowledge and comfort with common construction industry practices

· Excellent written and verbal communication skills

· Self-motivated, results oriented, and driven to exceed expectations

· Able to manage multiple priorities simultaneously

· Detail-oriented with excellent organization skills

· Completes work in a timely and professional manner

· Effective working individually as well as with a team

· Able to react quickly and problem-solve in quickly-changing environment

· Able to accept open-ended tasks, create processes, and achieve reasonable metrics with minimal supervision

Requirements:

· Bachelor’s or Associates degree in Project Management, Construction Management, or Engineering field

· Minimum 3-5 years’ experience in a similar role or utilizing similar core proficiencies

· Solar PV or Electrical experience and knowledge preferred but not required

· Strong analytical skills with knowledge of project management

· Proficiency in MS Excel, Word, PowerPoint

· Current Driver’s License and ability to do minor traveling to project sites

Opportunity available for a Experience Design & Delivery Specialist to support the planning, execution, and continuous improvement of customer and employee journeys. This role partners closely with Journey Owners and cross-functional teams to design journey artifacts, facilitate workshops, support measurement plans, and drive experience improvements across the organization.

The ideal candidate is highly collaborative, detail-oriented, and comfortable leading working sessions while also tracking outcomes through measurement and KPIs.

Key Responsibilities

Journey Mapping & Artifacts

• Develop and maintain journey maps, personas, and supporting experience artifacts
• Ensure artifacts reflect current-state and future-state experiences aligned to business goals
• Partner with stakeholders to gather insights and incorporate feedback
• Keep journey documentation organized, updated, and actionable

Workshop Facilitation & Documentation

• Schedule, coordinate, and facilitate journey mapping and ideation workshops
• Prepare materials and ensure participants are aligned on objectives
• Document key decisions, action items, and next steps
• Track follow-ups to ensure progress and accountability

Cross-Functional Collaboration

• Partner with Journey Owners, Product Managers, Product Owners, UX, and leadership
• Serve as a connector across teams to ensure a holistic experience strategy
• Provide context and guidance to support experience improvements through delivery

Measurement & Continuous Improvement

• Support development of journey measurement plans
• Monitor journey performance metrics and KPIs to identify opportunities
• Stay informed on CX and journey mapping best practices
• Recommend and help implement improvements to CX delivery frameworks and templates

Required Qualifications

• Bachelor’s degree in Business, Marketing, Design, or related field (or equivalent experience)
• Experience in customer journey mapping, customer experience, or related field
• Strong facilitation and communication skills
• Experience participating in Agile environments and ceremonies
• Proficiency with journey mapping tools (Miro, Lucidchart, TheyDo, or similar)
• Strong organizational and project management skills
• Ability to collaborate effectively across cross-functional teams

Role Summary

The Marketing Specialist on the Distribution Marketing Team plays a critical role in supporting TFL’s growth strategy by helping brokers and agents succeed. This associate works closely with the Marketing Manager and the Distribution team to execute marketing plans, manage sales email campaigns and webinars, and deliver content and tools that drive leads, support sales conversion, and recruit independent brokers.

This role is ideal for someone who is energized by marketing that drives measurable results. The associate will be a strong writer, tech-savvy, and collaborative, with the ability to write content, make website updates, manage email campaigns and webinars, create social content, and generate creative ideas that help producers sell more effectively.

Key Accountabilities

• Support the Distribution Marketing Team Lead with marketing plan execution, lead-gen program development and campaign coordination.
• Take ownership of program logistics: scheduling, content collection, coordination, and execution for public-facing workshops and webinars.
• Proofread, write, and edit content for broker/agent communications; conduct research and reporting as assigned.
• Develop social media (primarily LinkedIn) and other marketing content that supports broker engagement and recruitment.
• Manage sales email, workshop and webinar communications, ensuring timely, accurate, and brand-aligned messaging to brokers and agents.
• Measure and report on campaign performance, providing insights for improvement.

Qualifications & Skills

• Bachelor’s degree in Marketing, Advertising, Communications, or related field (or equivalent experience).
• 3-5 years of experience in marketing or communications preferred. Life insurance, insurance, or financial services experience a plus.
• Strong writing, editing and proofreading skills with attention to detail.
• Familiarity with social media platforms (LinkedIn required) and email marketing tools; ability to manage campaigns end-to-end.
• Tech-savvy with experience in website CMS editors and an interest in marketing automation and analytics.
• Ability to analyze campaign performance and prepare reports.
• Collaborative mindset and ability to work closely with sales and marketing teams.
• Self-starter with strong problem-solving skills; able to work independently and create solutions without step-by-step guidance.
• Interest in learning about financial products and distribution channels.

Develop relationships with companies that do business with architects and designers. Sell advertising and sponsorships for an annual print and two digital monthly publications, an annual conference with exhibit booths, golf events, and a residential home tour. Play key roles in managing an expo hall, home tour, and golf event. Work closely with a small staff team to plan and implement projects and on organization-wide efforts. Seeking a team player who can also work well independently.

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The American Institute of Architects (AIA) Minnesota is hiring a Senior Partnerships & Events Manager to support our extraordinary, mission-driven, nonprofit association made up 2,300+ architects, designers, and industry partners.

This is a full-time, exempt position that reports to Executive Vice President. It requires the ability to work both independently and collaboratively with other staff team colleagues and members of the association.

This is a restructured position where the successful candidate will benefit from well-established relationships with many advertisers, sponsors, and program partners. The retiring Sales Director will provide assistance in transitioning those relationships.

We anticipate this key role will hold responsibilities including, but not limited to:

• Cultivate and maintain strong and satisfying relationships with industry partners in architecture and the broader AEC (architecture, engineering, and construction) industry
• Secure and implement event sponsorships
• Sell and manage exhibit booths
• Sell and enter advertising and directory listings for our print publication, event programs, and website (currently being overhauled; the new website will likely go live in mid-March)
• Sell membership and support member value creation – particularly as related to Allied AIA Minnesota membership
• Develop and implement sales strategies
• Develop, manage, and maintain data related to current and prospective sponsors, advertisers, and members
• Take on key management roles related to the organization’s major events, including the Homes by Architects Tour, the Exposition Hall of our annual conference, and golf fundraisers that support student scholarships and grants
• Meet dues and non-dues revenue goals
• Collaborate with staff team colleagues and members to support organizational programs and services, as needed, throughout the year – both in strategic thinking and in implementation, and for the state and local chapters of the AIA in Minnesota and our affiliated foundation.

We are a values-driven organizational culture, committed to authenticity, equity, collaboration, and integrity in all that we do. Our team is small but mighty (8 full-time employees, with up to two interns) with each person holding an array of responsibilities. Collaboration with our member architects, designers, and allied industry professionals makes our team larger and co-creation makes our work stronger. Our members are problem solvers who are idealistic yet pragmatic; their design work shapes the built environment of Minnesota and well beyond. Serving this individually-based membership organization means supporting people’s career success, often over decades. We also foster design excellence – including sustainability, equity, and health and wellness related to the built environment.

Required Skills and Qualifications

• 3–5+ years of experience in sales, business development, or corporate sponsorship.
• Proven track record of meeting or exceeding revenue targets, and attaining and maintaining high levels of partner/member satisfaction.
• Exceptional communications, negotiation, and relationship management skills.
• Well-organized and an excellent project manager.
• Event management experience, relevant to one or more of the organization’s events.
• Proficiency in Microsoft Office/Google Suite. (AIA Minnesota does not have a CRM system.)
• Enthusiasm and respect for AIA Minnesota’s mission and membership.
• Ability to represent the organization well to external stakeholders. 
• Flexibility and mental agility to move easily from detail-oriented to strategic to relationship-based work tasks.

Preferred Qualifications

• Experience in a non-profit, association, or mission-driven organization.
• Bachelor’s degree in business, marketing, or a related field.
• Experience related to the AEC industry.

The work environment is expected to be hybrid, though can potentially be mostly remote; a number of events during the year will require in-person attendance and events management responsibilities (e.g., three-day annual conference in November, two-day weekend home tour and related events, golf outings, awards events, and partnered continuing education and social events). We anticipate staff taking a hoteling approach to workspaces once we move to our new office at Riverplace in Minneapolis this June.

Salary & Benefits: $82,000 (no commission). AIA Minnesota offers a competitive benefits package including health, dental, and vision insurance, an employer match for retirement savings, separated vacation time and sick time (available from the outset), and strong benefits to support leave for the birth/adoption/welcoming of a child. After seven years of employment, staff are eligible to take a restorative or work-related sabbatical.

Applicants are asked to submit a resume and one-page cover letter to . Open until filled.

Job Summary:

We’re looking for a Manager who will play a pivotal role in driving our fitness programs and creating a positive experience for our clients and members. This individual will lead and inspire a team of fitness professionals, delivering engaging health promotion and wellness programs that meet both immediate and long-term objectives. This is a hands-on management position, perfect for a leader passionate about fitness, client relationships, and results.

Responsibilities:

• Hire, train, and supervise a team of qualified fitness professionals, ensuring staff deliver high-quality services to all participants.
• Design, implement, and evaluate a variety of fitness, health promotion, and incentive programs tailored to client needs.
• Align fitness programs with annual strategic planning to meet and exceed short- and long-term goals.
• Manage the program budget, monitor expenses, and generate detailed reports on program performance and outcomes.
• Build and maintain proactive relationships with client liaisons, ensuring client satisfaction and program alignment.
• Perform initial fitness assessments, craft personalized exercise plans, and guide clients through their first workouts.
• Offer fitness services to a diverse range of clients, including high-risk participants, with a focus on safety and individual needs.
• Ensure the fitness center and exercise areas are supervised, safe, and compliant with health and safety guidelines.
• Lead and manage the group exercise program, including scheduling and instruction.
• Perform other tasks as required to support the department’s success and exceed client expectations.

Qualifications:

• Bachelor’s Degree in Exercise Science, Kinesiology, or a related field.
• Current CPR/AED and First Aid certifications required.
• Minimum of 3 years of experience in a fitness environment, including hands-on training and client interaction.
• Proven experience leading group exercise classes and tailoring workouts for various fitness levels.
• Prior management experience in a fitness or wellness setting.

Per pay transparency requirements, the compensation for this position ranges from $24.04 - $45.00/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).

WHO WE ARE

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.

Learn more here:

• EEO is the Law
• EEO is the Law Supplement

**** THIS IS A LOCAL W2 CONTRACT ROLE ****

**** THIS IS NOT OPEN TO CANDIDATES NEEDING TO RELOCATE ****

**** THIS IS NOT A C2C ROLE, WE CAN ONLY DO W2 DIRECT PLACEMENTS ****

Functions

• Develop change management strategies for transitioning providers and county agencies from current processes to new digital functionality.
• Support stakeholder engagement and build buy-in during requirements gathering phase.
• Identify potential resistance points and develop mitigation strategies for new license types and expanded functionality.
• Support communication strategies for different user groups (providers, county agencies, legal staff) throughout the requirements process.
• Support transition planning from current paper-based and disparate digital processes to unified Provider Hub functionality.
• Collaborate with product management and State team to ensure change management considerations are incorporated into user story development and align with existing processes.
• Document change management recommendations and transition strategies for future implementation phases.

Qualifications, Skills, and Experience

• Minimum years of experience in a Change Management Specialist role: 12-15 Years
• Minimum # of projects completed in a Change Management Specialist role: 3
• Demonstrated expertise in change management, organizational transformation, or process improvement.
• Proven experience developing and implementing change management strategies for technology implementations.
• Strong stakeholder engagement and communication skills with demonstrated ability to work with diverse groups.
• Demonstrated experience working with government agencies, county organizations, or regulated industries.
• Knowledge of change management methodologies and frameworks.
• Proven experience supporting large-scale process transformation from manual to digital workflows.
• Understanding of the unique challenges in government technology adoption and organizational change.
• Preferred Certifications: Certified Product Manager (CPM) by AIPMM, Certified Scrum Product Owner (CSPO) by Scrum Alliance, Product Manager Certificate by Product School, Agile Certified Product Manager and Product Owner (ACPMPO) by 280 Group, SAFe Product Owner/Product Manager (POPM) by Scaled Agile, Inc. or similar.
• Change management certification (such as Prosci) preferred but not required.

• Sample Tasks

• Develop stakeholder engagement plans for licensing staff transitioning to Agency Hub for new license types.
• Identify potential resistance points among providers moving from paper-based to digital licensing processes.
• Create communication strategies for different user groups about upcoming system changes and new functionality.
• Support facilitation of stakeholder workshops to build buy-in for new legal appeals case management processes.
• Develop transition planning recommendations for moving from current SharePoint and AgileApps systems to unified Salesforce platform.
• Document change management considerations that should be incorporated into user story acceptance criteria.
• Plan stakeholder feedback and engagement strategies throughout the requirements gathering process.