Information Technology Jobs in Montclair

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

• 
  
• Build and maintain data pipelines that collect, store, and transform data to support analytics use cases and business outcomes.
  
• Implement data ingestion and transformation workflows in Microsoft Fabric, using Fabric-native capabilities such as notebooks, pipelines, and lakehouse patterns.
  
• Develop and operationalize data solutions across lakehouse layers (e.g., landing and standardized "Bronze" data through curated "Silver/Gold" outputs) aligned to the platform's workspace architecture and OneLake design.
  
• Ensure data solutions are reliable and supportable by incorporating monitoring, issue resolution, and ongoing enhancements to pipelines and datasets.
  
• Collaborate across teams (engineering, analytics, product, and stakeholders) to translate data needs into scalable, reusable solutions and improved workflow efficiency.
  
• Support secure and appropriate use of Fabric assets by following established access and workspace practices.
  

• 
  
• Oversees a team of personnel focused on technical issues, including software development, testing, and engineering tasks
  
• Coordinate with the scrum master and other stakeholders to delegate work assignments
  
• Analyze requirements, conduct story refinement, and develop technical solutions
  
• Provide expert knowledge in front-end technologies such as React and Angular
  
• Construct complex back-end logic in .NET and SQL
  
• Conduct code reviews and guide the team as needed
  
• Strong knowledge of Agile-Scrum principles
  
• Ability to use AI tools such as Claude Code
  

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Position Title: Junior Applications Laboratory Technician

Location: East Hanover, New Jersey (On-Site | Full-Time)

Reporting To: Application Lab Manager

Compensation: $50,000 - $58,000 annually, commensurate with experience

Job Purpose

Support Application Team members, coordinate & organize bases, supplies & fragrance oils for the Application Lab. Order Supplies for all Labs & maintain inventory for Applications. Perform Physical Testing & Sample Making as needed, and Support Lab Manager & Director

Core Responsibilities:

• 
  
• Organize & prepare materials required for sample preparation
  
• Help in updating and revising technical documentation in the department, under guidance.
  
• Responsible for the management of customer base inventories, internal bases, and packaging inventories
  
• Assist in the administration of materials and laboratory organization
  
• Maintain a clean and orderly laboratory environment
  
• Ability to work in fast paced environment
  
• Detail-oriented & strong organizational skills
  

Additional Responsibilities

* Administration of sample requests and ordering of fragrance oils
* Operate and help maintain standard lab equipment

* Perform physical-chemical measurements

Experience:

• 
  
• Technical training or Higher Education Qualification in Chemistry, Pharmacy, Chemical Engineering, or a similar subject. Bachelor's degree preferred but not required
  
• At least 1 year of experience in a related area
  
• Knowledge of Microsoft Applications & SAP preferred
  
• Ability to communicate in English required
  

Skills required:

• 
  
• Knowledge of good laboratory practice and safe handling of chemicals
  
• Accurate record keeping and attention to detail
  
• Basic Chemistry knowledge preferred
  
• Understanding of ISO protocols
  
• Basic knowledge of computer systems and applications such as MS products (Excel, Word, etc), SAP, as well as the ability to learn new systems/applications
  
• Basic knowledge of lab equipment and its safe usage
  
• Good Communication skills (verbal & written)
  

Benefits

Benefits include medical, dental, vision, family leave and a high matching 401k plan.

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

• 
  
• Partner with Group Insurance business, product, and technology stakeholders to understand contract automation objectives
  
• Identify, document, and validate field-level data elements required for automated contract generation
  
• Create data mapping specifications including transformation rules, validation criteria, and business logic
  
• Leverage AI-assisted tooling to accelerate data discovery, mapping analysis, and documentation
  
• Facilitate working sessions with business partners to validate data definitions, mappings, and contract logic
  
• Document end-to-end document generation workflows, including system interactions and exception handling
  
• Translate validated requirements into consumable artifacts for engineering and quality teams
  
• Support User Acceptance Testing (UAT) and implementation readiness activities
  
• Communicate risks, dependencies, and decisions across cross-functional teams
  

• 
  
• 5+ years of experience as a Business Analyst or Business Systems Analyst
  
• Strong experience with data mapping, data validation, and integration-driven solutions
  
• Proven ability to validate requirements and outcomes with business partners
  
• Strong analytical, facilitation, and communication skills
  

• 
  
• Experience supporting contract automation or document generation initiatives
  
• Familiarity with AWS Cloud, APIs, and SharePoint, document management, or content services platforms
  
• Experience leveraging AI tools to support analysis and requirements documentation
  

Federal Reserve Bank of Atlanta As an employee of the Atlanta Fed working for the Office of Employee Benefits (OEB) in Newark, NJ, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

We are hiring for a Sr. Benefits Analyst for our Health and Welfare team.

We're looking for:

• Ability to make sound decisions and demonstrate a high degree of trustworthiness in handling confidential and sensitive information.
• Ability to communicate clearly and confidently across multiple levels of the organization and externally.

The Senior Benefits Analyst (Health & Welfare) oversees the relationship and service performance of outsourced administrators and service providers for the Federal Reserve's health and welfare benefits plans. Demonstrates effective interpersonal, written verbal communication skills to facilitate effective working relationships. The employee plays a key part in assisting the broader Health & Welfare Benefits team with data analysis, interacts with plan participants, including actives/retirees, of the Federal Reserve Banks and the Board of Governors, and HR and benefits colleagues across the Federal Reserve System.

• Accountable for generally low/medium complexity vendor management responsibilities for System-wide benefits programs
• Research and respond to inquiries from vendors, stakeholders, plan participants and Federal Reserve System partners like Payroll.
• Perform data analysis and process review to support the broader Administration and Benefits team to improve employee engagement, administration efficiency, mitigate risk, and support compliance.
• Develop presentations and training sessions for Reserve Bank partners.
• Outline key points of nuanced benefits communications for dedicated communications team.
• Lead and support processes and projects with measurable outcomes.

Education: Bachelor's Degree or 4 years equivalent experience preferred

Experience: Five + years of experience required or equivalent years of experience.

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)
• 401K match, and a fully funded pension plan
• Paid vacation and holidays, flexible work environment
• Generously subsidized public transportation
• Education Assistance Program
• Professional development programs, training and conferences
• And more

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full time

Regular

Yes

Human Resources Family Group

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Position: Service Desk Supervisor

Reports To: Service Desk Manager

Division: Service Desk

FSLA: Exempt

Office Designation: Elmwood Park-In Office, Hybrid

Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.

You’ll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.

Functional Responsibility and Task Statements

Operational Responsibilities

• Supervising end-user services and technical support services.
• Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
• Provide consistent training and mentoring to members.
• Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
• Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
• Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
• Create, Update, and Improve Documentation to ensure high level of service.
• Review Timesheets Weekly
• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
• Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.

Leadership and People Responsibilities

• Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
• Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
• Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.

Technical Responsibility and Task Statements

• Administrate and facilitate personnel to hire and retain staff.
• Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
• Establish staff training and development programs related to technical services.
• Develop measures and controls to ensure performance standards and goals are achieved.
• Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
• Mentor and develop direct reports through personal behaviors.
• Ensure to provide customer satisfaction across all technical service offerings.
• Provide monthly technical activity and status reports

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.

Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.

Travel Requirements: Minimal travel is required for this position.

Desired Qualifications and Skills

Required

• Bachelor's degree in a job-related discipline or equivalent working experience.
• Minimum of five years of technical experience.
• Must have former technical supervisory experience preferably in a Call Center or similar environment.
• Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
• Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
• Ability to communicate technical/complex information both verbally and in writing.
• Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels

EEO STATEMENT

It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.