Jobs in Mogadore, OH

428 positions found — Page 11

Registered XRay Technologist II
✦ New
$8,500
Akron, Ohio 1 day ago
$8,500 Sign-On bonus (taxable) available
Bonus paid in full with first paycheck
Part-Time, 24 Hours/Week
Variable Shifts
Onsite
Summary: Performs general radiographic/fluoroscopy examinations as well as operation of mobile x-ray units in all areas of the ACH facilities. Assist Radiologist with special procedures and train and supervise the affiliating students.
Responsibilities:
1. Performs all radiologic procedures to produce high quality imaging for diagnostic purposes according to protocol and age specific needs.

2. Performs clerical duties in RIS, PAC, and hospital computer systems as required.

3. Provides coverage to other Radiology positions in the department as needed.

4. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social educational, and safety needs of the patients served regardless of age.

5. Directly supervise and assist affiliated radiography students.

6. Follows all QA/QC guidelines for all equipment.

7. Other duties as required.
Other information:
Technical Expertise
1. Experience in general radiographic/fluoroscopy examinations preferred.

2. Experience working with all levels within an organization is required.

3. Experience in healthcare is preferred.

4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Experience in RIS, PACS, EPIC or other related software is preferred.

Education and Experience
1. Education: [Graduate of an accredited school of Radiologic Technology required. Registered with the American Registry of Radiologic Technologists required.

2. Certification: Radiologic Technologist licensure is required. Certified to practice in the specific state of employment. Basic Life Support (BLS) AHA certification is required.

3. Years of relevant experience: Minimum of two (2) years is preferred.

4. Years of experience supervising: None.
Part Time
FTE: 0.600000

Status: Onsite
Not Specified
Digital Content Specialist
✦ New
🏢 Akron Children's Hospital
Salary not disclosed
Akron, Ohio 1 day ago
Full-time, 40 Hours/Week
Monday - Friday, 8am - 5pm
Hybrid (Onsite 2 days/week)

Summary:

The digital content specialist is responsible for creating, optimizing and scheduling engaging content across various digital platforms to attract and retain target audiences. This role involves developing content for various digital platforms while collaborating with marketing and design teams to ensure brand consistency. The digital content specialist works closely with the rest of the digital team to enhance the hospital's online presence.

Responsibilities:

* Collaborate with marketing strategists, creative services team and digital content team to develop high-quality, digital content.
* Adapt content for different digital platforms and target audiences.
* Assist in maintaining content calendar and ensure timely publication of content.
* Update content, ensuring it is optimized for SEO and user experience.
* Generate reports on content performance, social media engagement, and website traffic, identifying areas for improvement, new content formats and strategies.
* Utilize social media management tool to create and schedule content across various social platforms.
* Monitor social media trends and engage with followers.
* Analyze social media performance and provide reports.

Other information:

Technical Expertise

* Proven experience in marketing and communications is required.
* Proficiency in content creation
* Ability to analyze and leverage data effectively.
* Practical experience with social media management and platforms, e.g., Hootsuite.
* Basic knowledge of Content Management Systems (CMS), e.g., WordPress.
* Basic knowledge of CRMs (Customer Relationship Management systems), e.g., Salesforce.
* Practical experience with multimedia content creation using tools like Adobe Creative Suite.
* Proficiency in MS Office [Outlook, Excel, Word] or similar software is required
* Experience working with all levels within an organization is required.

Education and Experience

* Education: Bachelor's degree in business administration, marketing, communications, or related field is required, or 8 years of direct related experience.
* Licensure: None
* Certification: None
* Years of relevant experience: Minimum of 3 years of experience required, experience in healthcare is preferred
* Years of supervisory experience: None

Full Time
FTE: 1.000000
Not Specified
School Medical Assistant I: Cuyahoga Falls City Schools
✦ New
🏢 Akron Children's Hospital
Salary not disclosed
Akron, Ohio 1 day ago
Cuyahoga Falls City Schools
Monday-Friday
While school is in session
8:15-3:30
$2,000 Sign on Available (Taxable)

Summary:

The Medical Assistant role provides clinical and administrative support for patients under the direction of a Provider and/or licensed Nurse.
Responsibilities:

1. Actively interfaces with patients and families of Akron Children's Hospitals
2. Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure
3. Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse
4. Collects, processes, and submits laboratory specimens in accordance with policy and procedure
5. Communicates patient findings and pertinent information to the Provider and/or Licensed Nurse utilizing appropriate communication/documentation processes
6. Accurate and timely documentation of care within the school medical record
7. Performs clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures
8. Perform routine task and general office duties such as faxing, copying, filing, etc. as needed
9. Cleans, stocks, and prepares examination rooms
10. Develops and maintains positive relationships with patients/students, families, school personnel and colleagues
11. Completes all assignments during scheduled working hours
12. Follows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members
13. Other duties assigned
Other information:

Technical Expertise
1. Knowledge of and experience in medical terminology is required
2. Experience working in healthcare environment is preferred
3. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required
4. Experience working in electronic medical record (i.e., EPIC) or similar software is preferred
Education and Experience
1. Education: High School Diploma or equivalent is required
2. Completion of an approved (valid) Medical Assistant Certificate Program (MA), EMT Program, or Paramedic Program is required. Those hired into School Health prior to March of 2023 without completion of one (1) of these programs but has relevant years of experience will be given credit for their experience in lieu of the program requirement(s).
3.Certification: Basic Life Support (BLS) training from the American Heart Association is required.
4.Credential/Certification: Medical Assistant certification preferred (CMA or R.M.A.)
5. Years of relevant experience: no experience required
6. Years of experience supervising: None
Part Time
FTE: 0.600000

Status: Onsite
Not Specified
Licensed Practical Nurse Home Care
✦ New
🏢 Akron Children's Hospital
Salary not disclosed
Akron, Ohio 1 day ago
Full Time
Night Shift
$2,000 Sign on Bonus Available (Taxable)
Summary: The LPN provides a skilled level of care to select patients by assessing and monitoring their physical condition, supporting and providing patient/caregiver education, and providing treatments and procedures based on a physician ordered plan of care. The LPN helps the patient achieve and/or maintain their optimal level of function and provides the level of care needed to manage them in the home and community environment.
Responsibilities:
1. Assesses physiological, cognitive/mental, developmental, emotional, and social status of each patient.

2. Provides treatments and procedures based on a physician ordered plan of care.

3. Provides patient and/or caregiver education as needed.

4. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age.

5. Assists the patient in achieving and/or maintaining their optimal level of function.

6. Assists, prompts, and/or provides personal care and other activities of daily living (ADLs) in order to maintain proper hygiene and nutrition.

7. Serves as a vital member of the patient care team and provides input on patient plan of care and progress toward goals.

8. Maintains a clean working/patient care environment.

9. Documents all treatments/care provided and patient responses to treatments.

10. Reports changes in patient condition to appropriate Registered Nurse (Manager, Supervisor, Case Coordinator).

11. Provides a safe environment and reports safety concerns to the RN and other appropriate regulatory entities.

12. Other duties as required.
Other information:
Technical Expertise
1. Experience for 6 months in either home health or an acute care setting is preferred.

2. Experience in Pediatrics and/or working with individuals with developmental delays is preferred.

3. Experience in managing technology dependent and/or medically complex patients is preferred.

4. Communication skills needed to work with all levels within an organization is required.

5. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.

Education and Experience
1. Education: Graduation from an approved School of Licensed Practical Nursing program is required.

2. Certification: Current Ohio license as a Licensed Practical Nurse is required. Current CPR/BLS certification through the American Heart Association is required.

3. Years of experience: Six months experience preferred in one of more of the following areas: Home Care, Geriatric care, Medical/Surgical, CCU, Pediatrics, Obstetrics, or Department of Developmental Disabilities (DODD).

4. Years of experience supervising: None
Part Time
FTE: 1.00

Status: Onsite
Not Specified
Financial Reporting Analyst
✦ New
🏢 ApTask
Salary not disclosed
Akron, OH 1 day ago

This role supports teams by developing and maintaining financial and operational reports, dashboards, and analytics. The position ensures accurate budget tracking, performance monitoring, and executive reporting to support reliability, compliance, and strategic decision-making.

Key Responsibilities

• Develop and maintain financial and program performance reports and dashboards.

• Track budgets, forecasts, and expenditures for vegetation and infrastructure programs.

• Perform variance and trend analysis.

• Extract, validate, and reconcile data from enterprise systems.

• Utilize SAP, Power BI, Databricks, SQL, and Python to support reporting and analytics.

• Support management, regulatory, and audit reporting.

• Automate and improve reporting processes.

• Provide ad hoc analysis for leadership and business partners.

Required Qualifications

• Bachelor’s degree in finance, Business Analytics, Information Systems, or related field.

• 3+ years of experience in financial analysis or reporting.

• Advanced Excel skills.

• Experience using SAP, Power BI, Databricks, SQL, and Python.

• Strong analytical, organizational, and communication skills

Preferred Qualifications

• Utility or regulated industry experience.

• Experience supporting large operational or capital programs.

Not Specified
Sr. HR Digital Analyst
✦ New
Salary not disclosed
Fairlawn, OH 1 day ago

The Senior HRIS Analyst oversees the design, configuration, and implementations of the HR Technology platform (Workday). The Senior HRIS Analyst will serve as the subject matter expert for Workday HCM modules. Ensures systems integration and upgrades by collaborating with cross functional teams. Significantly contributes to complex aspects of projects.




KEY RESPONSIBILTIES:

  • Leads all aspects (project planning, system configuration, testing, and post go-live support) for the HRIS system (Workday)
  • Manage day-to-day operation of Workday - business process configuration/improvement, reporting, data analysis, and communications. Partner with key stakeholders to identify and refine business requirements
  • Testing/Troubleshooting and ongoing Support
  • Recommends/implements enhancements in related functional areas of Workday by preparing project plans, gaining cross functional support, system configuration, testing and issue resolution
  • Ensures all changes and enhancements are well documented utilizing best practices to ensure version control and standard naming conventions strategies are employed
  • Performs additional duties and projects as assigned
  • Consistent regular scheduled attendance is considered an essential function of this job




POSITION QUALIFICATIONS:

  • Bachelor's degree with 5+ years experience with Workday configuration
  • Proven management & leadership capabilities
  • Excellent analytical & problem-solving aptitude
  • Detail orientation with focus on accurate and timely results
  • Organized and able to prioritize tasks
  • Ability to quickly and effectively respond to competing priorities
  • Strong customer focus
  • Must be available to be on-site in a hybrid environment out of Fairlawn, OH or Irving, TX
Not Specified
Human Resources Manager
✦ New
Salary not disclosed

The HR Manager is a business partner to plant leadership, accountable for building a high‑engagement culture, improving retention, and ensuring the site has the talent and capabilities to meet production, safety, quality, and delivery goals. This role leads strategic hiring, positive employee relations, and end‑to‑end talent development while maintaining compliance and strong HR operations in a fast‑paced manufacturing environment.


Key Responsibilities

Employee Retention & Positive Employee Relations

  • Design and execute a site retention strategy with measurable goals (e.g., reduce first‑year turnover, improve engagement and stay interview completion).
  • Build manager capability in day‑to‑day people leadership (coaching, recognition, performance feedback, attendance management).
  • Lead engagement initiatives: pulse surveys, action planning, listening sessions, skip‑level meetings, and frontline recognition programs.
  • Proactively address employee concerns; resolve conflicts and complaints promptly and fairly.
  • Maintain a visible floor presence across shifts; cultivate trust and open communication with hourly and salaried employees.
  • Partner with EHS and Operations to reinforce a culture of safety, inclusion, and respect.


Strategic Hiring & Workforce Planning

  • Lead full‑cycle recruitment for hourly production roles, skilled trades, and key salaried positions; ensure high‑velocity, high‑quality hiring to meet staffing plans across shifts.
  • Partner with leaders on workforce planning (headcount modeling, shift coverage, seasonal/volume ramps, and skill mix).
  • Implement sourcing strategies for hard‑to‑fill roles (skilled trades, maintenance, CNC/automation) including community partnerships, veteran pipelines, and technical schools.


Talent Development, Capability Building & Succession

  • Implement onboarding that accelerates time‑to‑proficiency and first‑year retention; ensure job‑specific training is standardized and effective.
  • Facilitate performance management (goal setting, coaching, calibration, development plans).
  • Build supervisor/lead training on people leadership, attendance, documentation, conflict resolution, and labor/employee relations basics.


HR Operations, Policy & Compliance

  • Ensure compliance with federal/state employment laws (e.g., FLSA, FMLA, ADA, EEO, NLRA, OSHA) and company policies.
  • Lead investigations and corrective actions with fairness, confidentiality, and risk awareness; maintain accurate case documentation.
  • Administer benefits, leaves, accommodations, workers’ compensation, and attendance programs with consistency and care.
  • Maintain accurate HRIS data and personnel files; ensure audit readiness.
  • Support compensation and pay practices (market data, internal equity, progression frameworks for hourly roles).


HR Analytics & Continuous Improvement

  • Use data (turnover, absenteeism, overtime, labor cost, engagement) to diagnose issues and recommend practical solutions.
  • Track and communicate progress on retention, hiring, and development metrics to plant leadership.
  • Apply Lean/CI principles to HR processes (e.g., shorten hiring cycle time, standardize onboarding, reduce rework).


Leadership & Culture

  • Serve as a trusted advisor to the Plant Manager and leadership team.
  • Champion diversity, equity, inclusion, and belonging (DEI&B) practices that strengthen team performance and innovation.
  • Model the company’s values and hold leaders accountable for people‑first behaviors.


Qualifications

Required

  • Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience).
  • 5+ years of progressive HR experience; 2+ years supporting a manufacturing or similar 24/7 operations environment.
  • Demonstrated success improving retention and employee engagement.
  • Experience with high‑volume, hourly hiring and skilled trades recruiting.
  • Working knowledge of employment law and HR best practices; experience conducting investigations.
  • Proficiency with HRIS/ATS and Excel; comfort with data and metrics.


Preferred

  • Experience in a union environment (grievances, contract administration) or demonstrated depth in non‑union positive employee relations.
  • Certifications: SHRM‑CP/SCP or PHR/SPHR.
  • Lean/CI exposure; facilitation or coaching credentials a plus.
Not Specified
Assistant Store Manager
✦ New
🏢 Buckle
Salary not disclosed
Akron, OH 1 day ago
Assistant Store Manager

The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, \"to create the most enjoyable shopping experience possible for our Guests.\" Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
  • Eager and assertive to answer questions regarding the store and its merchandise
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
  • Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
  • Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
  • Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
  • Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
  • Maintain and build good Guest relationships to develop a client based business
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Recognize and communicate Guest Levels with the Team
  • Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
  • Coachable; consistently welcomes feedback from Manager to improve sales presentations
  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
  • Plan sales goals with Store Manager
  • Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
  • Passion for product education and showmanship to create results

Teammate Recruiting, Training and Development

  • Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
  • Coach and create relationships through Guest Loyalty and Guest Preferred
  • Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
  • Maintain a positive attitude at all times creating a positive floor culture
  • Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
  • Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
  • Motivate Teammates to initiate and complete daily tasks set by Store Management
  • Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
  • Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
  • Execute actions from department calendars and track on the Weekly Delegation Worksheet
  • Demonstrate leadership actions during segments
  • Demonstrate how to get the Guest involved with product
  • Be vocal and continuously update fellow leader and Team
  • Responsible for asking for and remembering Guest names
  • Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
  • Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
  • Help execute all segments to support business goals
  • Assist Store Manager in Recruitment of all store staffing needs
  • Understand how to explain pay and Buckle Benefits
  • Responsible for keeping up to date with contact list and adding top talent on the team consistently
  • Execution/training on Leadership playbook
  • Accountability of all characteristic pieces
  • SPG Teammate/leader training shifts
  • Responsible for training and coaching with manager on all non-sales positions
  • Assertive to execute actions with constantly changing sales focuses
  • Ability to identify and follow through on all Teammate training needs

Visual Merchandise Management

  • Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
  • Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
  • Partner with Store Manager to delegate, demonstrate, and review all 4 zones
  • Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
  • Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
  • Give informational and influential store tours
  • Ensure sales floor is consistently sized and new freight is appropriately displayed
  • Exhibit ability to create changes to improve store's overall performance via Performance Tracker
  • Ability to foresee and anticipate changes in product and act independently to improve overall visual results
  • Responsible for visual standards on floor and backroom

Operations

  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all Point of Sale (\"POS\") procedures
  • Appropriately handle calls from Corporate Office
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Complete all scheduled shifts and cover shifts when needed
  • Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Not Specified
Lift Operator
✦ New
Salary not disclosed
Randolph, OH 1 day ago

Our Aurora Ohio Distribution Center is hiring for Lift Driver immediately! As a Lift Driver, you will be responsible for receiving and unloading incoming shipments, ensuring the accuracy of products, and inspecting for any damage, defects, or discrepancies. You will maintain a clean, organized, and safe work environment while operating various equipment. The role also involves using standing lifts to pick and pull products up to 40 feet above ground level. A strong focus on safety and adherence to standard operating procedures is essential, with the goal of consistently meeting performance targets.

What We Offer:

Desirable full-time schedule - Tuesday - Saturday 8:30am to 5pm
Weekly pay this position starts at $17/hour, with opportunity to advance to $18 after 90 days
Pay incentives additional incentives based on responsibilities, performance & attendance. *As a standing lift operator, you have the potential to add up to $100/week to your paycheck
Health Insurance we offer various options for medical, vision & dental coverage
Paid Time Off + 3 Paid Holidays + 2 Personal Days to use as you choose
Generous employee discount
Short-term & long-term disability
401K Retirement Plan
Long-Term Career Opportunities
Many of our company leaders have been promoted within our own company. When you start at The Wellsville Group dba Ashley, you arent just starting your next job, but youre beginning a career.

What You'll Do

  • Receive & unload incoming product while verifying accuracy of shipment & inspection for damages loss, or defects
  • Maintain product, tools, equipment, & work area in a clean, orderly & safe manner
  • Operate dolly, pallet jack, and/or forklift (if applicable/certified)
  • Operate a standing lift; pick/pull product up to 40 feet above ground level
  • Adhere to all standard operating procedures & ensure daily/weekly/monthly performance levels are achieved
  • Strong commitment to safety policies & procedures and ability to promote awareness with team members

What Were Looking For

  • High School Diploma/GED
  • Physical strength to lift furniture up to 100lbs.+
  • Valid Drivers License
  • Prior lift experience, preferred

Why Youll Love Working Here

Were more than just a storewere a community. Our mission is to provide exceptional customer service and high-quality home products while fostering a workplace where employees thrive.

Ready to Join Us?

If you're ready to make a difference in our customers' lives and help them create the home of their dreams, we would love to have you as part of the Ashley | The Wellsville Group family.


Compensation details: 17-18 Yearly Salary


PI52a70218cbd7-26289-39881942

Not Specified
Associate Team Leader
✦ New
Salary not disclosed
Uniontown, OH 1 day ago
Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had:

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team:

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates

Your expertise:

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher

Why work for us:

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan

The community you will join:

At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

#34637

Not Specified
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