Jobs in Milton Georgia
470 positions found — Page 22
Work Shift
Day (United States of America)
Job Summary:
Outpatient Surgery Ctr-NF
The RN Clinical Periop Nurse is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. They practice in a clinical environment that is administered by Nurse Managers and other leaders and is supported through the WellStar Shared Governance Model. The framework for practice is steered by the WellStar Professional Practice Model, 5-Star Nursing and evidence-based practice and research. RN competencies are derived from these models and supported by the WellStar Core Competencies.
It is expected that all RN Clinical Nurses are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected that the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.
Core Responsibilities and Essential Functions:
Exemplary Practice and Outcomes
* Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes
* Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity
* Always partners with the patient and significant others (as appropriate) using such appropriate method for setting and purpose (e.g., bedside shift report; interdisciplinary rounds; just in time and planned patient teaching; keeping the patient and significant others updated and making the patients goals the focus of the plan of care.
* Practices using current clinical practice standards.
Teamwork and Collaboration
* Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model. This includes, but is not limited to diverse and inclusive interdisciplinary communication methods (interdisciplinary rounds, case review, etc); completion of timely documentation and promotion of a respectful, inclusive clinical environment
* Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members.
* Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
Professional Development and Initiative
* Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education.
* Serves as a preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce; modeling the professional practice of nursing and creating a healthy work environment
Evidence Based Practice and Research
* Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products.
* Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and Wellstar Health Systems safety absolutes
* Participates in data collection, poses relevant clinical questions to advanced evidence-based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions.
Resources and Support
* Proactively plans for the care of patients across the care continuum in the course of giving direct patient care.
* Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., decrease in re-admission rates; avoidable days; adverse events; etc).
* Supports efficient and effective use of human and material resources.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
Diploma - Nursing Graduate of an accredited/approved school of nursing
Bachelor's Degree Baccalaureate degree in nursing (BSN) from an accredited school of nursing
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
- BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Minimum 5 years direct patient care nursing experience
Required
Required Minimum Skills:
Ability to read, write and speak English language,
optimize the use of technology to support clinical care and holds basic computer skills;
Strong interpersonal, collaborative skills along with customer service skills required;
Ability to function in a fast paced environment and respond to emergencies in using a decisive, composed and respectful manner;
Possess excellent time management skills;
practices nursing using evidence and analytical skills
possess strong critical thinking skills
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Day (United States of America)
Job Summary:
Ambulatory Surgery Center (Outpatient)
Currently hiring Circulator RN and Scrub Nurses
Monday through Friday, no weekends, no call
The RN Clinical Nurse is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. They practice in a clinical environment that is administered by Nurse Managers and other leaders and is supported through the Wellstar Shared Governance Model. The framework for practice is steered by the Wellstar Professional Practice Model and evidence-based practice and research. RN competencies are derived from these models and supported by the Wellstar Values.
It is expected that all RN Clinical Nurses are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected that the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.
Core Responsibilities and Essential Functions:
Exemplary Practice and Outcomes
* Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes
* Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity
* Always partners with the patient and significant others (as appropriate) using such appropriate method for setting and purpose (e.g., bedside shift report; interdisciplinary rounds; just in time and planned patient teaching; keeping the patient and significant others updated and making the patients goals the focus of the plan of care.
* Practices using current clinical practice standards.
Teamwork and Collaboration
* Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model. This includes, but is not limited to diverse and inclusive interdisciplinary communication methods (interdisciplinary rounds, case review, etc); completion of timely documentation and promotion of a respectful, inclusive clinical environment
* Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members.
* Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
Professional Development and Initiative
* Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education.
* Serves as a preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce; modeling the professional practice of nursing and creating a healthy work environment
Evidence Based Practice and Research
* Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products.
* Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and Wellstar Health Systems safety absolutes
* Participates in data collection, poses relevant clinical questions to advanced evidence-based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions.
Resources and Support
* Proactively plans for the care of patients across the care continuum in the course of giving direct patient care.
* Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., decrease in re-admission rates; avoidable days; adverse events; etc).
* Supports efficient and effective use of human and material resources.
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- Accredited Program Nursing or Bachelors Nursing-Preferred
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
- BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Minimum 5 years direct patient care nursing experience Required
Required Minimum Skills:
Ability to read, write and speak English language,
optimize the use of technology to support clinical care and holds basic computer skills;
Strong interpersonal, collaborative skills along with customer service skills required;
Ability to function in a fast paced environment and respond to emergencies in using a decisive, composed and respectful manner;
Possess excellent time management skills;
practices nursing using evidence and analytical skills
possess strong critical thinking skills.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more—DoorDash offers diverse earning opportunities so you can maximize your time.
Control your time: Make cash during off-peak hours so you don’t have to schedule your day around the lunch or dinner time rush; don’t wait around for an order when you do the shopping.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*
Quick and easy start: Sign up in minutes and get on the road fast.**
Basic Requirements
~18+ years old*** (21+ to deliver alcohol)
~ Any car, scooter, or bicycle (in select cities)
~ Driver's license number
~ Social security number (only in the US)
~ Consistent access to a smartphone
How to Become a Shopper
Click “Sign UpApply Now” and complete the sign up process
Download the DoorDash Dasher app
Activate your Red Card in the Dasher app****
*Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
A little about us...
Role: Java Backend Developer
Location: Alpharetta, GA
Job Description:
VisionNext/VisionPlus/Cards or Payments Experience is needed
Java, Spring Boot Microservices with Knowledge on AWS
Key Responsibilities
• Design, develop, and optimize backend services for card payments and transaction systems, ensuring low latency, fault tolerance, and multi-region resiliency.
• Build high-throughput APIs and microservices using modern Java frameworks (Spring Boot, Reactor).
• Collaborate closely with product, architecture, and SRE teams to evolve Vision Next / VisionPLUS services for cloud-native, real-time scalability.
• Use AWS services (ECS, Lambda, RDS, ) to architect resilient, secure, and observable applications.
• Write efficient algorithms for transaction routing, settlement, reconciliation, or fraud-detection modules.
• Contribute to system design sessions and architecture decisions, applying deep reasoning to scalability trade-offs, consistency models, and data partitioning.
• Evaluate and optimize application throughput, concurrency handling, and API lifecycle management across multi-region clusters.
• Implement DevOps and CI/CD automation for build, test, and deployment pipelines (GitHub Actions, Jenkins, or CodePipeline).
• Mentor junior engineers, conduct code reviews, and drive engineering excellence through reusable design patterns.
Required Qualifications
• Bachelor’s or master’s degree in computer science or related field.
• 7+ years of backend engineering experience in payments, fintech, or high-transaction enterprise systems.
• Strong proficiency with Java / Spring Boot, data structures, algorithms, and system-level design principles.
• Solid understanding of AWS core services and architectural best practices for scalable distributed systems.
• Experience with multi-region, active-active, or near-real-time architectures for payment or settlement systems.
• Deep debugging, profiling, and performance optimization skills in concurrent, distributed environments.
• Strong analytical reasoning and data-driven problem-solving mindset.
Preferred Qualifications
• Expertise in Python programming for backend development and automation.
• Experience with Vision Next or Vision PLUS modules (CMS, ASM, or TRAMS) or other card processor platforms.
• Familiarity with payment rails (Visa, Mastercard, RTP, ACH) and transaction lifecycle management.
• Knowledge of Kafka, Redis, or Aerospike for event-driven processing and caching.
• Exposure to container orchestration (ECS, EKS, or Kubernetes) and observability platforms (Grafana, Datadog, or OpenTelemetry).
• Understanding of PCI-DSS, data encryption, and regulated financial data operations.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Build your Career with an Industry Leader
EMI Acquisition Company Inc. (dba: EMI Industries) creates custom fixtures, displays and food equipment for the nation’s premier grocery, retail and restaurant brands. With over 40 years of experience in metal, millwork and refrigeration displays, EMI Industries is a trusted partner in creating a unique customer experience.
Headquartered in Cincinnati, LSI Industries (NASDAQ: LYTS) specializes in the creation of advanced lighting, graphics, and display solutions across strategic vertical markets. The company’s American-made products, which include lighting, print graphics, digital graphics, refrigerated and custom displays, aim to help businesses stand out in a competitive market. With a workforce of approximately 2,000 employees and 19 facilities throughout North America, LSI provides top-quality solutions for its clients. LSI’s management team is focused on continued profitable growth.
We are looking for a Drafter to support our team at our location in Alpharetta, GA.
Position Overview:
The Drafter will create, correct, and revise shop drawings based on required changes. This position will use software to convert the designs into technical drawings.
Essential Job Functions:
- Liaise with design engineers to produce fabrication and part drawings from sketches, existing drawings, and electronic images, utilizing SolidWorks/Solid Edge/AutoCAD
- Liaise with all departments in the plant to ensure that the drawings convey the correct information and are error free
- Liaise with the Engineering team to set up the Bill of Materials (BOM) and create machine routings using proper labor standards and standard company practices
- Provide translation to the Engineering material list/drawings to a proper BOM structure using the ERP software with routing operations and materials
- Design by using customer drawings, company drawings or specifications
- Coordinate with and request information from estimator/sales
- Identify potential operational issues and redesign products to improve functionality
- Support other departments as necessary
- Perform additional assignments in accordance with the Manager’s direction
- Other duties may be assigned to meet business needs
Minimum Qualifications:
- Must be able to read, interpret, and use standards and customer‐supplied documentation.
- Able to work with minimum supervision and capable of self‐checking for completeness and accuracy of work produced.
- Able to receive and transmit drawings electronically with or without translation into customer CAD software
- High proficiency in SolidWorks/Solid Edge/AutoCAD
- Advanced knowledge of MS Office applications
- Must be extremely accurate and organized
- Must be a self‐starter and able to contribute in design reviews
Education and/or Experience:
- Degree, High School Diploma or equivalent from a recognized CAD training facility preferred
- Minimum of three (3) year of drawing/designing or related experience
Benefits:
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
EEOC Disclaimer:
EMI Industries, an LSI company, is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Duties, responsibilities, and activities may change at any time with or without notice. Pay may be based on location. Offers will be adjusted based on an individual’s experience, education, and other job-related factors as permitted by law. This description does not alter the at-will status of employment.
We are seeking a Mechanical Engineer to join one of our clients engineering teams on a contract‑to‑hire basis. In this role, you will design, analyze, and optimize mechanical and piping systems that meet project requirements, customer expectations, and industry standards. You’ll apply sound engineering principles to deliver reliable, constructible, and high‑performance solutions while collaborating closely with cross‑functional partners.
This is a great opportunity for an experienced engineer who enjoys hands‑on design, technical problem‑solving, and working in a collaborative project environment—with the potential to convert to a full‑time role.
What You’ll Do
- Design and develop mechanical and piping systems using AutoCAD, Plant3D, and/or CADWorx
- Perform stress analysis, friction loss calculations, and hydraulic analysis to evaluate system performance
- Conduct heat transfer analysis to ensure safe and efficient thermal management
- Apply engineering calculations and simulations to optimize system reliability, safety, and constructability
- Collaborate with civil/structural, electrical, QA, and project management teams to ensure integrated designs
- Support design reviews, troubleshoot engineering challenges, and provide technical recommendations
- Prepare and maintain technical documentation, drawings, reports, and specifications
- Ensure designs comply with applicable codes, standards, and regulatory requirements
Required Qualifications
- Bachelor’s degree in Mechanical Engineering or related engineering discipline
- 5+ years of mechanical engineering design and development experience
- Proficiency with AutoCAD and Plant3D or CADWorx
- Experience performing friction loss calculations, system hydraulics analysis, and stress analysis
- Strong understanding of heat transfer principles and mechanical system behavior
- Demonstrated ability to apply analytical methods to solve complex engineering problems
Preferred Qualifications
- Master’s degree in Mechanical Engineering or related field
- Professional Engineer (PE) license or equivalent
- Experience with advanced simulation tools such as FEA, CAESAR II, and/or AFT Fathom
- Familiarity with material selection for chemical compatibility
- Experience working in multidisciplinary, project‑based engineering environments
Overview
has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.
The Senior Manager, Change Management will partner closely with the Project Management Office (PMO), senior leaders, and cross-functional teams to strategically plan and drive adoption of large, enterprise-wide transformation initiatives at . This role ensures that corporate projects are implemented with discipline, clarity, and consistency by translating strategy and project delivery into sustained behavioral and operational change. Sitting at the intersection of strategy, PMO execution, and organizational effectiveness, the Senior Manager, Change Management, will design and execute change strategies aligned to the corporate project portfolio, proactively manage change saturation and risk, and enable leaders to effectively sponsor and reinforce change. This role balances hands-on change leadership for high-impact initiatives with portfolio-level oversight to protect adoption, accelerate value realization, and minimize disruption across the organization.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Change Strategy, Adoption & Readiness - 45%
- Designs and executes comprehensive change strategies, including stakeholder impact analysis, readiness assessments, communication, training, and resistance-management plans
- Partners with functional leaders to redesign processes that support new technology and ways of working; identifies process changes required to deliver successful adoption
- Leads hands-on change execution for high-impact transformation initiatives while coaching project teams and / or leaders to build internal change capability
- Manages Change Communication:
- Designs and executes multi-channel communication strategies that build awareness, understanding, and enthusiasm for change across all levels of the organization
- Develops clear, compelling messaging tailored to diverse audiences that connects change to business value and individual impact
- Creates and maintains communication calendars, ensuring consistent cadence and messaging across initiatives
- Supports Learning Pathways Related to Change:
- Assesses skill and knowledge gaps created by new technologies, tools, and processes, and design learning strategies to close them.
- Partners with subject matter experts to create training content, job aids, quick-reference guides, and other enablement materials
- Oversees Change Activities:
- Leads change networks, champion programs, and feedback loops that create grassroots momentum and surface real-time adoption challenges
- Facilitates workshops, focus groups, and stakeholder sessions to gather input, co-create solutions, and build ownership of change
- Ensures change activities are appropriately scaled and tailored to the initiative’s scope, risk, and organizational impact
Enterprise Change & Project Management Office (PMO) Partnership – 40%
- Partners with the PMO to embed change management into the full project lifecycle, from intake and planning through delivery, adoption, and benefits realization
- Leads change strategy development for large corporate and enterprise initiatives, ensuring alignment with business objectives, project plans, and executive expectations
- Builds change roadmaps that sequence and prioritize across a portfolio of concurrent initiatives, managing dependencies and competing demands on the organization's capacity for change
- Develops and maintains enterprise-level change reporting (e.g., readiness, adoption, risks, milestones) aligned with PMO status and steering committee updates
- Advises project sponsors and project managers on change implications, tradeoffs, and mitigation strategies to improve delivery outcomes.
Leadership Enablement & Capability Building – 15%
- Coaches executives, sponsors, and people leaders to effectively fulfill their roles as visible change champions.
- Builds and evolves LT’s change management standards, tools, and best practices in partnership with Human Capital
- Mentors project managers and embedded change resources to strengthen organizational change maturity over time
SECONDARY FUNCTIONS (IF APPLICABLE)
- May work on special projects or other duties as assigned
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
- Aware of budget, helps manage expenses
QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
- Bachelor’s degree in business, organizational development, communications or a related field required
- 5+ years of experience leading change management for large, complex initiatives, preferably within a Project Management Office (PMO), transformation office, or consulting environment
- Experience supporting enterprise or corporate project portfolios required
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to adhere to and exhibit the Company Values at all times
- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
- Working knowledge of Salesforce or relative CRM systems
- Working knowledge of document management systems
- Ability to effectively manage multiple competing priorities in a fast-paced environment
- Excellent communication skills - both oral and written
- Ability to build strong business relationships at all levels
- Strong interpersonal skills
- Strong attention to detail
- Strong organizational and time management skills
- Ability to work independently and collaboratively
- Solid critical thinking and creative problem-solving skills
- Ability to consistently meet goals, commitments, and deadlines
- Ability to work with sensitive information and maintain confidentiality
KEY COMPETENCIES REQUIRED
- Communicates Effectively
- Innovative
- Customer Focus & Teamwork
- Quality & Results-Oriented
- Decision Making
- Resourceful & Tenacious
- Develops Self
- Technical Skills
PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS
- Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
- Speaking, reading, writing, ability to use a telephone and computer
- Ability to exert up to 10 lbs. of force occasionally
- Ability to interpret various instructions
- Ability to deal with a variety of variables under only limited standardization
- No travel required
What is in it for you
Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid parental leave.
Are you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Customer Service Representative to assist our pet parents and their furry family members!
Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (\"NVA\") that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview: We believe in the mission of \"Pet Lovers Delighting Pet Lovers\" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people.
As a Customer Service Representative, internally known as a Pet Host, you are the first impression for our site. The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business.
A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Responsibilities:
- Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
- Answer all incoming calls, respond to voicemails and emails.
- Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
- Manage cash, check, and credit card transactions and reporting/reconciling
- Gets to know clients and their pet's names on a regular basis
- Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
- Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
- Have general knowledge of all services offered at site and be able to provide solutions to the clients needs.
- Obtain vaccination records from veterinary offices and input into the computer.
- Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
- Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
- Help initiate \"white glove\" treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are \"sold out\".
- Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
- Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
- Notifying manager on duty or ordering when levels of inventory are low in retail and cleaning products for lobby area and office supplies
- Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecate, etc.
- Consult with other departments
- Work with a team who all exemplify these qualities:
- A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
- Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
- Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
- Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these \"lifetime clients\".
- Must be able to multitask and be very detail oriented. Must be able to start and stop work.
- Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
- Conflict Resolution - Ability to handle conflict with tact and diplomacy
- Good team work and willingness to assist other departments as necessary
- Cheerful, friendly, positive team-oriented attitude
- Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
- Reliable, punctual, and dependable
- Ability to work a flexible schedule, including holidays and weekends
- Ability to take direction well and apply it independently
- Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
- Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
- Physically able to handle dogs of all sizes and to lift up to 60 lbs.
- Other duties as assigned.
Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
This position requires office presence of a minimum of five days per week and is only located in the location(s) posted. No relocation is offered.
This position is responsible for product management and leadership in discrete Internet of Things (IoT) and related technologies. In addition, the individual in this position will need to relentlessly pursue the voice of the customer and voice of our sales organization as products are brought to life and managed.
Product Lifecycle ManagementManage the entire product lifecycle from initial concept through development, launch, and end-of-life, ensuring seamless transitions through each stage and ongoing product performance. Responsible for managing budgets, acquiring estimates, and handling requests for funding through the capital process. Coordinate with design, process, manufacturing, test, quality, sales support, and marketing as the products move to production and distribution.
Define and Document RequirementsTranslate and document customer and technical requirements into final product designs, prepare and present comprehensive business cases, and provide detailed product requirements, user stories, and acceptance criteria. Analyze customer needs and identify priorities for new products or services and enhancements.
Conduct Market Research and AnalysisPerform in-depth market research and competitive analysis to identify trends, addressable revenue potential, customer segments, and opportunities for new products or features. Conduct research and analysis on defined markets, including volumes and revenue results.
Develop and Maintain Product RoadmapsCreate and maintain detailed product roadmaps, service guides, product documentation, results reports/analysis, and project plans, ensuring alignment with market needs and business objectives. Define and drive initiatives to grow revenue and margin.
Collaborate with Stakeholders and UX DesignPartner with business, technology, UX teams, and 3rd party technology partners to design or modify products, ensuring a high-quality user experience, alignment with budget and schedule specifications, and effective cross-functional collaboration. Work with the Global Connectivity Management, Technology Development, Contracting, Legal, Product Marketing, and Business or Consumer Pricing Team to develop pricing strategies. Negotiate with vendors to improve the product cost structure, feature functionality, and product support.
Job Contribution: An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership. Supervisor: No
Education/Experience: Bachelors degree (BS/BA) desired. Five+ years of related experience. Certification is required in some areas.
Our Lead Product Management & Development can earn between $143,800 - $215,800 USD Annual for Dallas, TX market. This role can earn between $128,400-$192,600 USD Annual for Alpharetta, GA market. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions.
With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.
Ready to close the deal on a career with AT&T?
Apply today.
Weekly Hours: 40
Time Type: Regular
Location: Alpharetta, Georgia
Salary Range: $128,400.00 - $215,800.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Agilysys is a SaaS technology leader transforming the hospitality industry. Our cloud-based platform powers leading hotels, resorts, casinos, and restaurants helping them deliver seamless operations and unforgettable guest experiences. We're a team of innovators and problem-solvers bringing the art of hospitality into the digital age through technology that connects people, simplifies complexity, and drives smarter decisions. Headquartered in Alpharetta, GA, with offices across North America, APAC and EMEA, we're shaping the future of hospitality tech.
What You'll DoDrive growth through strategic sales:
- Execute targeted outbound prospecting campaigns via phone, email, and LinkedIn to build and maintain a robust 34X sales pipeline.
- Convert inbound leads through consultative discovery and value-based selling.
- Collaborate closely with sales engineering, product management, and implementation teams to ensure client success. This role is based out of our Alpharetta/Vegas offices and requires onsite presence.
Build lasting relationships:
- Engage with key stakeholders across hotels and restaurants to understand their strategic objectives.
- Provide competitive intelligence and actionable customer feedback to influence product development.
- Partner with marketing to refine messaging, improve campaigns, and generate qualified opportunities.
Essential experience:
- Minimum 3 years of software sales experience with a proven record of consistently exceeding quota, ideally within the hospitality sector.
- Proven expertise in outbound prospecting and closing net-new business.
- Skilled in consultative, value-based selling approaches.
- Technical proficiency to confidently deliver product demonstrations.
- Strong organizational, prioritization, and time management skills.
Bonus qualifications:
- Experience in the hospitality industry (restaurants, hotels, or resorts).
- Proficiency with Salesforce CRM.
- Familiarity with ConnectAndSell or similar outbound sales acceleration tools.