Jobs in Miami Heights Ohio

667 positions found — Page 2

Travel ER Registered Nurse
✦ New
🏢 Olaro
Salary not disclosed
Cleveland, OH 13 hours ago
Job Description

Olaro is seeking a travel nurse RN Clinic ED - Emergency Department for a travel nursing job in Cleveland, Ohio.

Job Description & Requirements

- Specialty: ED - Emergency Department
- Discipline: RN
- Start Date: 04/17/2026
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours, nights
- Employment Type: Travel

PHP Job ID #474443. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Registered Nurse - ER @ Cleveland Clinic Main Campus - Nursing

About Olaro

Olaro Company Description

Olaro is a trusted partner in healthcare staffing, connecting nurses and allied health

professionals with opportunities nationwide. For over 35 years, we’ve helped clinicians

expand their horizons by matching them with assignments that fit their lifestyle, career

goals, and personal ambitions.

At Olaro, we value your expertise and support your growth at every step. We offer

competitive pay, comprehensive benefits, and access to diverse clinical experiences

that build your skills and open doors to new possibilities. With 24/7 support, streamlined

onboarding, and a team committed to your success, you’ll always have a proven guide

by your side.

Whether you want to explore new locations, broaden your clinical experience, or

achieve better work–life balance, Olaro provides the flexibility and support to help you

thrive. Join us, and let’s shape the future of healthcare together.
Not Specified
Patient Care Coordinator
✦ New
Salary not disclosed
Cleveland, OH 13 hours ago
Description:

Our Mission

To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.

Our Vision

Care Alliance will be the health center of choice, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence, ensuring every patient receives the care they deserve with dignity, respect, and unwavering support.

Our Values

1. Accessibility:
We are committed to eliminating barriers to care, ensuring that every individual—regardless of background or circumstance—has access to high-quality healthcare.
2. Collaboration:
Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals.
3. Accountability:
We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence.
4. Compassion:
We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding.
5. Innovation:
We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community.
6. Excellence:
We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences.

Community Impact:
We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships.

Position Summary:

Working with Care Alliance Health Center patients as part of the Patient- Centered Medical team, Patient Care Coordinators address and reduce barriers to care. Activities include health care navigation, benefits enrollment and usage, population-specific interventions, community case management, and patient advocacy.

Requirements:

Task Responsibilities & Competencies:

*Include but are not limited to:

· Screen patients for eligibility, support enrollment, recertification, and follow up as appropriate. Benefits may include Medicaid, Medicare, SSI/SSDI, CHAP, SNAP, WIC, etc.

· Based on provider referral and patient screening, connect patients to available community resources such as reduced fare bus tickets, housing support, income and food support, job training, etc.

· Support patient comprehension of their diagnosis, treatment plan, and next steps, and connect patients to the appropriate licensed clinical professional.

· Work with providers to coordinate specialty care outside Care Alliance

· Assist patients with scheduling appointments; coordinating prior authorizations or insurance benefits; basic understanding of procedures; retrieval of specialty care reports, results, or visit summaries and appropriate follow up.

· Support enrollment and use of private benefits such as pharmaceutical assistance programs

· Identify and address non-medical barriers to health and self-sufficiency such as transportation, housing, income, recreation, and education.

· Establish and maintain positive relationships with community resources and social service agencies to link patients appropriately.

· Link patients to other experts such as Legal Aid or housing case managers and follow up with patients and external providers accordingly.

· Conduct daily review of outstanding referrals including appointments to be scheduled, patient navigation, and specialty visit results.

· Support engagement in primary care and provide support and assistance to clients in gathering and completing all necessary documents, submitting to applicable agencies, and appropriate follow-up.

· Educate patients on how to use new insurance options such as basics on managed care network coverage and drug formularies.

Minimum Education and Experience:

Required:

· Associate’s degree and/or commensurate experience may be considered, BA degree in social work, family development, healthcare administration or a related field preferred.

· 1-3 years’ experience in at least one of the following areas: case management or counseling, experience, experience working with vulnerable populations, mental illness, and/or substance abuse.

· Experience using EPIC or another EHR is an added plus.

· Knowledge of relevant community resources and ability to work collaboratively with community service providers.

· Ability to work independently and as part of a multi-disciplinary team of staff at various skill and professional levels.

· Strong problem-solving skills

· Ability to plan, organize and complete paperwork in timely manner and maintain confidentiality

· Commitment to the mission of Care Alliance Health Center

Compensation details: 18-21 Hourly Wage

PI8d05680b164
Not Specified
RN - Float Pool
✦ New
Salary not disclosed
Cleveland, OH 13 hours ago
Job Description

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic’s Float Pool is dedicated to the care of post-operative urology and overflow surgical patients and focuses on pain control, return of bowel and bladder function, DVT prevention and ambulation. Patients in this unit range in age from young adult to geriatric, however, the most common patient population is approximately 65 years old. Some of the primary procedures performed on this unit include partial nephrectomy, radical nephrectomy, radical prostatectomy, urolithiasis, and cystectomy with continent/incontinent urinary diversion.

A caregiver in this position works day/night rotation, from 7:00am—7:30pm or 7:00pm—7:30am.

A caregiver who excels in this role will:

- Provide direct nursing care.

- Implement, monitor, evaluate, update and revise patient care plans.

- Monitor, record, document and communicate patients’ conditions.

- Administer prescribed medications and treatments.

- Note and carry out physician and nursing orders.

- Assess and coordinate patients’ discharge needs.

- Educate patients and their families.

Minimum qualifications for the ideal future caregiver include:

- Graduate from an accredited school of Professional Nursing (ADN or BSN program)

- Current state licensure as a Registered Nurse (RN)

- Basic Life Support (BLS) Certification through the American Heart Association (AHA) OR the American Red Cross

- One year of current acute care RN experience OR military RN experience

Preferred qualifications for the ideal future caregiver include:

- Bachelor’s of Science in Nursing (BSN)

Physical Requirements:

- Requires full range of body motion including handling and lifting patient, manual and finger dexterity, and eye-hand coordination.
- Requires standing and walking for extended periods of time.
- Requires corrected vision and hearing to normal range.
- Requires working under stressful conditions and irregular hours.
- Exposure to communicable diseases and/or body fluids.
- Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
- Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

- Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $33.50

Maximum hourly: $53.60

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Not Specified
Travel ICU RN
✦ New
Salary not disclosed
Cleveland, OH 13 hours ago
Travel ICU RN

Company: Fusion Medical Staffing

Location: Facility in Cleveland, Ohio

Job Details

Fusion Medical Staffing is seeking a ICU RN for a 13-week travel assignment in Cleveland, Ohio. As a member of our team, you‘ll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.

Required Qualifications:

- One year of recent experience as an ICU RN
- Valid RN license in compliance with state regulations
- Current BLS (AHA/ARC) and ACLS (AHA/ARC) certifications

Preferred Qualifications:

- Critical Care Registered Nurse (CCRN) certification
- TNCC, NIHSS certification
- Other certifications or licenses may be required for this position

Summary:

The ICU Registered Nurse is responsible for providing comprehensive, critical care to patients in the intensive care unit. This role encompasses assessing and monitoring critically ill patients, operating life-support equipment, administering advanced treatments, and collaborating with multidisciplinary healthcare teams. The position requires strong critical care skills, advanced clinical judgment, excellent communication, and a commitment to maintaining the highest standards of patient safety and professional ethics in high-acuity settings.

Essential Work Functions:

- Assess and monitor critically ill patients, recognizing and responding to subtle changes in patient condition
- Administer complex medications and treatments in accordance with approved critical care nursing techniques
- Operate and manage advanced life support equipment
- Ensure patient safety and comfort in high-acuity ICU environments, addressing physical and emotional needs
- Record significant conditions, reactions, and interventions, notifying the appropriate provider of changes in patient status
- Perform and interpret advanced hemodynamic monitoring, including arterial lines, central venous pressure, and pulmonary artery catheters
- Accurately document all assessments, interventions, and patient responses in the medical record in a timely manner to ensure continuity of care and compliance with regulatory standards
- Provide education to patients and families regarding the ICU environment, treatments, and recovery expectations
- Communicate closely with interdisciplinary healthcare teams to optimize patient care
- Maintain proficiency in critical care procedures and technologies through ongoing education and training
- Adhere to strict infection control protocols to protect immunocompromised patients and reduce risks
- Engage in quality improvement initiatives to enhance ICU patient outcomes and operational efficiency
- Perform other duties as assigned within scope
- Adhere to hospital safety protocols, infection control guidelines, and regulatory standards

Required Essential Skills:

- Critical thinking, service excellence, and good interpersonal communication skills
- The ability to read, write, and communicate in the English language
- Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills
- Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend
- Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism
- Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment
- Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail
- Sensory - Must possess visual acuity and ability to effectively communicate

Benefits Include:

- Highly competitive pay for travel professionals
- Comprehensive medical, dental, and vision insurance with first day coverage
- Paid Time Off (PTO) after 1560 hours
- Life and Short-term disability offered
- 401(k) matching
- Aggressive Refer-a-friend Bonus Program
- 24/7 recruiter support
- Reimbursement for licensure and CEUs

Why Choose Fusion?

At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we‘re always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you.

Other Duties Disclaimer:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice.

Start your rewarding career as a Travel ICU RN with Fusion Medical Staffing and join our mission to improve lives. Apply now!

*Fusion is an EOE/E-Verify Employer #pb7
Not Specified
Houseparents, Full-Time - Relocation to Hershey, PA Required
✦ New
Salary not disclosed
Lyndhurst, OH 13 hours ago
Description:

Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:

Providing daily supervision and mentorship

Managing household routines and student schedules

Administering medications and ensuring student wellness

Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students

Leading daily devotions and accompanying students to Sunday Chapel

Overseeing budgeting and household reporting

Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.Benefits include:

Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)

Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings

Relocation assistance and paid training provided

Paid time off provided at designated times throughout the year

Qualifications:

Qualifications include:

Experience working or volunteering with youth

This is a two-person role for couples legally married for at least two years

Both spouses must be age 27 or older

No more than three dependent children may reside in the student home

Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty

Pet limitations: only fish and one dog of approved breeds allowed

Valid U.S. driver’s license and ability to become certified to drive student home vans

Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)

High school diploma or GED required

Ability to lift to 50 lbs.

Demonstrated integrity and professionalism; MHS staff serve as role models for students

This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit
permanent
Orthopedics Physician
✦ New
Salary not disclosed
Cleveland, Ohio 13 hours ago
Orthopedic Surgery Opportunity in Northeast Ohio - Near Cleveland

Established Orthopaedic and Sports Medicine practice looking to add a fourth to their group. The Orthopaedic practice offers a multidisciplinary approach to orthopaedic care. Connected the Hospital, this position offers a great 1:4 call rotation, benefits and strong Advanced Practice Provider support. As a practice, they strive to get patients back to optimal mobility quickly with an improved quality of life.

Clinical Highlights:

Joint replacement surgery including the Oxford partial knee replacement and Anterior Supine Intermuscular (ASI) hip replacement
Bone and joint healing, repair and or restoration
Joint pain management
Strain and sprain treatment
Comprehensive physical rehabilitation
Care for osteoarthritis and other issues impacting joints and bone

About the Opportunity:

1:4 Call Rotation
Competitive compensation package
Education loan reimbursement available
Relocation allowance
Health, Dental, Vision, Life and Disability Insurance
Retirement Benefits
CME Allowance

About our Community

Arts district in Downtown
Cleveland Orchestra only 50 minutes away
Broadway shows at Cleveland s Playhouse Square
Professional baseball, football, hockey and basketball an hour away
Public schools top-ranked in the state
International airports less than 2 hours away
Blossom, outdoor amphitheater, 45 minutes north
Akron-Canton (CAK) regional airport with nonstop service to Atlanta, Chicago, Denver, Florida, Boston and New York
Not Specified
Part Time Nurse Practitioner
✦ New
Salary not disclosed
Part Time Nurse Practitioner Welcome to Allied Digestive Health! Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York.

As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support.

Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care.

All of our doctors are board-certified in gastroenterology and hepatology.

Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health
- US News & World Report.

To learn more about ADH please click the link below: We are seeking a Part Time Nurse practitioner to join our family at The Office of Jonathan Rieber.

This role requires the NP to have at least 2 years of Gastroenterology experience, and the right candidate must work Wednesday and Saturday.

This is an outpatient role.

Requirements: At least 2 years of experience in Gastroenterology NY NP license in good standing Must be willing to work Wednesday and Saturday 8 hour shifts Outpatient Essential Skills:
- Knowledge of pertinent medical and drug information necessary to examine and treat gastroenterology patients.

- Current provider card in Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS)
- Has, or eligible for, hospital privileges
- Comfortable multitasking with a sharp attention to detail
- Can perform duties accurately in a timely and efficient manner.

- Can demonstrate exemplary patient service skills and display courteousness and respect.

- Excellent interpersonal skills, with a strong ability to remain cordial throughout the workday as well as to maintain patience under occasional stressful situations.

- Excellent verbal and written communication skills.

- Computer skills: Electronic medical records, MS Office
- Demonstrates strong time management skills and organizational skills.

- Knowledge of HIPAA and OSHA Laws and safeguards and be able to always follow these guidelines.

Benefits: Competitive hourly rate Malpractice Occurrence 1-3 million 401K with 3% safe harbor contribution5c143e31-5e48-4549-b638-05792d185386
temporary
General Manager
✦ New
Salary not disclosed
Cleveland, OH 13 hours ago

We are seeking an experienced General Manager to lead food service operations within a dynamic K-12 environment in Cleveland, Ohio. This leadership role is responsible for overseeing daily operations, managing staff, maintaining strong client relationships, and ensuring high standards for food quality, safety, and customer satisfaction.

The ideal candidate will bring strong operational leadership, financial management experience, and a passion for delivering exceptional service while supporting student success.


Key Responsibilities

  • Lead and manage salaried managers and hourly associates within the Food Service Department
  • Oversee the overall management and operational performance of the account, including direct client interaction
  • Train and develop Assistant Food Service Directors to support growth and future contract opportunities
  • Drive innovative programs to increase student participation and support academic success through nutrition programs
  • Build and maintain strong relationships with district administrative staff and leadership teams
  • Oversee recruitment, hiring, training, performance management, and development of team members
  • Develop and manage the annual district budget, including labor, food costs, and operational expenses
  • Ensure timely completion of operational reporting including inventory, production records, payroll, and timekeeping
  • Oversee food preparation and service to ensure compliance with food safety standards, sanitation requirements, HACCP, and OSHA guidelines
  • Maintain high standards for food quality, presentation, facility cleanliness, and customer service
  • Monitor and control cash handling and reconciliation processes according to company and district policies
  • Support operations as needed to ensure efficient service and customer satisfaction
  • Plan and execute marketing and promotional initiatives to increase program participation
  • Perform additional operational responsibilities as needed to support the success of the department

Qualifications

  • High School Diploma, GED, or equivalent vocational training required
  • 5+ years of experience in food service and fresh food production
  • 2–3 years of leadership experience as a Food Service Director, preferably in the K-12 sector
  • Strong leadership, organizational, and team management skills
  • Excellent written and verbal communication skills with the ability to collaborate across multiple levels of management
  • Strong financial and operational management experience, including P&L oversight and cost control
  • Proficiency with Microsoft Excel, Word, and Adobe Acrobat
  • Experience with POS systems and online reporting platforms preferred
  • Strong knowledge of food production, sanitation standards, food cost control, and catering trends in the K-12 market
  • Ability to work independently while keeping executive leadership informed of operational updates
  • Must be able to pass a nationwide background check and fingerprinting process
  • Valid driver’s license required and ability to pass a motor vehicle record (MVR) review
  • Bachelor’s degree in Food Service Management, Nutrition, Culinary Arts, Business, or a related field preferred


Physical Requirements & Work Environment

  • Regular standing, walking, and use of hands during food service operations
  • Ability to occasionally lift up to 50 pounds
  • Work in a moderate noise environment typical of food service facilities
  • Role may require occasional extended schedules or attendance at meetings and events
  • Ability to drive as part of the position
Not Specified
Electrical Engineer (MEP Building Systems)
✦ New
Salary not disclosed
Cleveland, OH 13 hours ago

MEP Electrical Design Engineer

Cleveland, OH | Hybrid Work Environment

HC Solutions Group Recruiting Partner


About the Role

HC Solutions Group is recruiting for a full-time MEP Electrical Design Engineer with a respected and growing MEP consulting firm in Cleveland, OH. This is a permanent position focused on electrical building systems design within a collaborative hybrid work environment that combines in office teamwork with flexible remote options.


About the Client

Our client is a mid sized MEP engineering firm known for its positive culture, strong leadership presence, and excellent reputation across the region. The firm maintains a steady pipeline of projects supported by long term, trusted clients. Team members enjoy a supportive atmosphere, opportunities for advancement, and exposure to a wide range of building types.


Responsibilities

• Electrical building systems design including power, lighting, fire alarm, and related systems

• Preparation of drawings, specifications, and design documents

• Collaboration with internal mechanical and plumbing teams along with architects and structural partners

• Participation in project coordination meetings and occasional site visits

• Ensuring code compliance and alignment with client needs

• Contributing to project delivery, quality, and team communication


Qualifications

• Degree in Electrical Engineering or related discipline

• Experience with electrical building systems within consulting or MEP settings

• EIT required, PE highly preferred

• Comfort working in a hybrid arrangement with in office collaboration and remote flexibility

• Strong communication skills and an interest in contributing to a team focused environment

• Revit and AutoCAD experience is helpful


Pay and Benefits

• Competitive market salary with annual performance bonus potential

• Hybrid work structure with flexible scheduling

• Health, dental, vision, retirement plan, PTO, and paid holidays

• Professional development support including mentoring and licensure pathways

• Modern office environment in Raleigh with strong team culture


Why Join

• Work on a diverse range of project types within a respected MEP firm

• Be part of a growing team with strong leadership and supportive mentorship

• Enjoy a hybrid schedule that balances collaboration with flexibility

• Join a company with an excellent reputation and consistent workload

• Long term career growth in a stable, people oriented environment


Why Apply Through HC Solutions Group

• Direct access to hiring managers

• Streamlined and efficient hiring process

• Recruiter advocacy and representation throughout the process

• Access to additional engineering opportunities with a single application

• Over 30 years of permanent placement success

• Full time, permanent positions only

Not Specified
Director of First Impressions
✦ New
Salary not disclosed
Cleveland, OH 13 hours ago

Position Summary

The Director of First Impressions is the welcoming face and voice of our firm. This role is responsible for creating an exceptionally positive, professional, and memorable first impression for every client, visitor, and caller. From the moment someone walks through our doors or picks up the phone, the Director of First Impressions sets the tone for the SEIA experience, one that is warm, polished, and client-centric.


This role oversees front-desk operations and provides broad administrative and office support as needed. The Director of First Impressions consistently upholds the highest standards of professionalism, ethics, confidentiality, and regulatory compliance, and models those standards in all interactions with clients, advisors, associates, and staff.


Work Schedule: Monday–Thursday, 8:30 am–4:30 pm; Friday, 8:30 am–1:00 pm


KEY RESPONSIBILITIES


Client & Visitor Experience

  • Serve as a brand ambassador for SEIA through professional appearance, demeanor, and attitude
  • Greet all visitors with genuine warmth, natural enthusiasm, and consistent eye contact
  • Ensure accurate name pronunciation and greet visitors by name whenever possible
  • Ask thoughtful questions that demonstrate sincere interest and familiarity with each visitor
  • Create a welcoming environment that makes every client feel valued and at ease
  • Offer hospitality services, including hanging coats and offering beverages (water, coffee, tea, soft drinks)
  • Notify appropriate staff of client arrivals promptly and professionally


Telephone & Communication

  • Answer incoming calls with a welcoming tone and voice inflection that conveys priority and care
  • Maintain an upbeat, positive, and solution-oriented demeanor on every call
  • Monitor and manage the general voicemail inbox and route messages appropriately


Office & Front Desk Operations

  • Set the standard for professionalism and service excellence across the office
  • Sort and distribute incoming U.S. mail
  • Coordinate UPS shipments and operate shipping software
  • Monitor, order, and restock office, facility, and equipment supplies
  • Coordinate scheduling, setup, and upkeep of conference rooms
  • Maintain cleanliness and organization of common areas and kitchen spaces


Administrative & Team Support

  • Provide administrative support to staff and advisors as needed
  • Assist with office-wide initiatives and special administrative projects
  • Coordinate ordering and delivery of office services
  • Support the planning and execution of client and internal office events


Professional Standards

  • Consistently adhere to firm policies, legal and regulatory requirements, and ethical standards
  • Interact with all clients, staff, associates, and advisors with professionalism, respect, and discretion
  • Demonstrate initiative, attentiveness, and a proactive approach to anticipating needs


QUALIFICATIONS

  • Strong verbal and written communication skills with attention to detail
  • Warm, friendly, and professional attitude
  • Excellent interpersonal, organizational, and customer service skills
  • Ability to multitask and manage front-office responsibilities effectively
  • Proficiency with Microsoft Word, Outlook, Excel, and OneDrive; comfortable using office technology
  • High school diploma or equivalent; prior administrative or customer service experience preferred
Not Specified
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