Jobs in Miami Fl Online

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success.  This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.  

In the Role?? 

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  

• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  

• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 

• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 

• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 

• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 

• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

Requirements:???? 

• High School Diploma or GED????? 

Preferred:? 

• Sales, Collections or Customer Service experience??? 

• Bilingual - Spanish??? 

Location: On site??? 

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.???? 

Who we Are 

A career with?OneMain?offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances 

• Up to 4% matching 401(k)?? 

• Employee Stock Purchase Plan (10% share discount)?? 

• Tuition reimbursement?? 

• Paid time off (15?days?vacation?per year, plus 2 personal days, prorated based on start date) 

• Paid sick leave as?determined?by state or local ordinance, prorated based on start date 

• Paid holidays (7 days per year, based on start date) 

• Paid volunteer time (3 days per year, prorated based on start date) 

OneMain?Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,?we’ve?looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our?more than?1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.?? 

At every level,?we’re?committed to an inclusive culture, career development and?impacting?the communities where we live and work. Getting people to a better place has made us a better company for over a century.?There’s?never been a better time to shine with?OneMain.? 

Key Word Tags??? 

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee?? 

Groot Hospitality is excited to welcome Nude Miami to Brickell. They are hiring a General Manager to join their team at the ground level.

Nude Miami is seeking a hungry, systems-driven leader to serve as our founding General Manager and operational partner in building Miami’s next iconic wellness brand. This role is designed for an operator who is ready to own the flagship location today and grow with us as we replicate this concept across multiple high-growth markets.

This role requires a 'hungry' leader who thrives in zero-to-one builds, understands the intersection of luxury retail and high-volume hospitality, and possesses the drive to translate our vision into the systems that will power our expansion across multiple future locations.

Core Responsibilities

1. Pre-Opening Leadership

• Source and onboard vendors across grocery, prepared foods, beverage, and supplies
• Create SOPs for every department
• Lead training and culture development
• Build and execute opening playbook

2. Multi-Department Operations Management

• Lead Grocery, Prepared Foods, Beverage, FOH, and Receiving teams
• Establish performance standards and KPIs
• Implement structured management cadence (weekly ops review, P&L review, inventory audits)
• Ensure premium hospitality and brand-level execution at all times

3. Financial Ownership (Full P&L)

• Budgeting and forecasting
• Labor Optimization & Scheduling
• Cost Control
• COGS oversight across all categories
• Inventory management
• Waste reduction systems

4. Compliance & Risk Management

• Health department compliance
• Food safety programs (HACCP preferred)
• OSHA and workplace compliance
• Licensing and regulatory oversight

5. Culture & Brand Standards

• Build high-performance, hospitality-driven culture
• Team Development
• Create accountability systems
• Maintain wellness-forward, premium brand execution

Qualifications

• 5+ years senior operations leadership
• Experience in premium grocery, specialty retail, or high-end hospitality
• Proven new opening experience
• Strong P&L management experience
• Strong knowledge of labor modeling and inventory control
• Systems thinker with strong process orientation
• High emotional intelligence and strong team builder
• Entrepreneurial mindset

Director, Data Center Engineering

Location: Remote
Industry: Data Center / Critical Infrastructure

About the Role
We are seeking a highly skilled and technically driven Director, Data Center Engineering to lead engineering efforts across greenfield developments and the modification of existing assets. This role serves as the technical cornerstone for project execution-bridging sales strategy, engineering design, permitting, and consultant management.

You will oversee multidisciplinary engineering initiatives and manage architectural and engineering (A&E) consultants through formal design and permitting phases. With a focus on innovation and execution, you'll ensure every data center development is built on a strong, scalable, and compliant technical foundation.

Key Responsibilities

• Engineering Leadership

  • Own all engineering efforts related to data center infrastructure, including new builds and expansions.
  • Coordinate civil, structural, mechanical, and electrical (CSME) disciplines to deliver integrated, cost-effective solutions.
  • Translate sales and solutions engineering inputs into actionable design programs.
  • Validate technical feasibility, cost, and delivery schedules during planning stages.
  • Provide technical oversight from site planning through execution to maintain design integrity.

• A&E Consultant Management

  • Manage A&E consultants from conceptual design through permit sets and construction documentation.
  • Act as primary liaison for contractual negotiation and scope coordination under AIA agreements.
  • Drive permitting strategy with local authorities and consultants to ensure compliance and entitlement.
  • Align technical deliverables with broader project milestones in collaboration with legal, real estate, and construction teams.

About You

• 5-10 years of experience in data center, critical infrastructure, or industrial engineering roles.
• Strong technical background across civil, structural, mechanical, and electrical systems.
• Proven experience managing A&E consultants and delivering large-scale infrastructure projects from concept to permit-ready status.
• Familiarity with AIA contracts, permitting processes, and jurisdictional design reviews.
• Ability to integrate engineering strategies into commercial development initiatives.
• Exceptional leadership and cross-functional communication skills.
• Deep knowledge of data center system design, code compliance, and construction integration.
• Strategic mindset with a focus on execution, risk mitigation, and scalable infrastructure design.
  

Customer Success Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.

RESPONSIBILITIES:

• Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
• existing programs.
• Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
• Provide robust training and onboarding experience that leads to learner activation and engagement.
• Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
• Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.

• Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
• Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
• Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
• Identify satisfied customers and secure/curate testimonials and/or case studies.
• Assist with recognition program to reward/amplify top customers/institutions.

• Research, monitor, report, and recognize customer performance.
• Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
• Produce regular reports on customer success metrics and key performance indicators.
• Utilize Salesforce to document customer interactions and maintain accurate customer data.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in healthcare administration, business, communications, or related field required.
2. Minimum of 5+ years account management and customer relationship management experience required.
3. Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
4. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
5. Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
6. Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
7. Strong external presence to communicate with external stakeholders and customers.
8. Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
9. Familiarity with learning management systems/online education programs
10. Some travel required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

College of Nursing and Health Sciences

Departments of Community Health and Adult Health Nursing

Online Part-Time Lecturers

The Nursing Departments invite dedicated and experienced faculty who are interested in Online Part-time Lecturer (PTL) opportunities at the undergraduate and graduate levels for didactic and practicum assignments. Online Part-time faculty are expected to teach in an asynchronous online format through our learning management system (LMS), engage in course-based continuous quality improvement/assessment per college processes, and be committed to rapid pedagogical and other academic process changes. Up-to-date vaccinations may be necessary as driven by environmental and practice conditions.

Opportunities for Undergraduate and Graduate Level Teaching

Opportunities primarily include didactic teaching in the RN-BSN, Accelerated BSN, MS (Nursing Education & Global Health Tracks), and DNP Tracks. Opportunities for practicum teaching may also be available.

Educational Requirements - Undergraduate-Level Teaching

Individuals will have a minimum of a master's degree in nursing from an accredited institution and clinical practice experience as required for the teaching assignment.

Educational Requirements - Graduate-Level Teaching

Individuals will have the appropriate level graduate degree in nursing or related field, from an accredited institution, and clinical practice experience as required for the teaching assignment. If terminal degree is in related field, then a master's degree in nursing is required.

Minimum Teaching Qualifications and Competencies

• 
  
• Minimum of two years full-time or more online asynchronous teaching experience in higher education [or the equivalent part-time teaching experience].
  
• Proficiency with Learning Management Systems (LMS) such as Canvas or Blackboard.
  
• Proficiency with multimedia tools and educational technologies.
  
• Strong organizational, communication, and interpersonal skills.
  
• Ability to work independently and manage course and time effectively.
  
• Commitment to fostering an inclusive and supportive learning environment.
  

All individuals will have an active RN license in Massachusetts per the Massachusetts Board of Nursing Registration.

Preferred Teaching Qualifications & Competencies

• 
  
• National Certification in Online Learning, for example Quality Matters, Online Learning Consortium or Sloan
  

OR

• 
  
• Certification in online teaching or e-learning delivered through a learning management system (LMS).
  

Key Responsibilities

• 
  
• The instructor will be responsible for delivering online course content, engaging with students through our LMS, and providing timely feedback and support
  
• Facilitate best practices in student learning and engagement through effective responsive communication, discussion forums, generating multimedia content, and interactive assignments.
  
• Utilize the LMS to manage course administration, including course material updates, organizing and administering course exams and reviews, managing course grades, and tracking student participation.
  
• Monitor and assess student progress, provide constructive feedback and support, and promote positive learning experiences.
  
• Maintain appropriate communication channels and participate in course meetings with the program leadership and faculty team.
  
• Participate in professional development opportunities and stay updated with the latest and best practices in online education.
  

Additional Information

One of five colleges at the university, The College of Nursing and Health Sciences has an enrollment of over 700 nursing students, including traditional, accelerated, and RN-BS undergraduates as well as graduate students in Master's, DNP, and PhD programs. All programs are fully accredited by the CCNE through 2026.

Instructions

Please submit a letter of interest, current resume, and the contact information for three professional references.

Individuals must be authorized for employment in the U.S. Employment-based visa sponsorship is not available.

This campaign emphasizes ongoing opportunities and invites qualified individuals to express their interest in working as a part-time lecturer at the University of Massachusetts Dartmouth, rather than seeking applications for a specific position. Your information will be reviewed, and if your skillset and qualifications align, you will be contacted and invited to apply to positions as they become available.

*At Securian Financial the internal position title is Infrastructure Sr Analyst.*

Position Overview

As a ServiceNow Sr. Analyst, you will be responsible for maintaining, enhancing, and automating the existing infrastructure and supporting processes for the ServiceNow Platform. Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You will define and implement technology solutions within the ServiceNow platform that align with Securian's business objectives and overall IT strategies. You will design, develop, and deploy applications within the ServiceNow platform. Collaboration with diverse business and technology teams will be essential. You will research trends impacting the ServiceNow technology platform. Finally, you will provide direction, guidance, and thought leadership to ITSM process owners to enhance their competency in leveraging CMDB, incident, problem, asset, change, knowledge, and service catalog management processes, streamlining operations.

Responsibilities include but not limited to:

• Maintain, support, and develop the ServiceNow platform via scripting and system configurations.

• Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.

• Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.

• Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.

• Train internal associates and administrators in the use and configuration of ServiceNow applications.

• Own your code from design to delivery, including test automation and detailed documentation.

• Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets.

• Provide rotational after-hours on-call support for ServiceNow production issues.

Qualifications:

• 2+ years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.

• Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.

• Skilled in configuring ServiceNow Discovery and Orchestration.

• Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.

• Strong verbal and written communication skills to convey technical information and ideas at all business levels.

• Proven ability to effectively prioritize and execute tasks in a fast-paced environment.

• Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action.

Preferred Qualifications:

• 2+ years of experience deploying, implementing, administering, configuring, and/or developing solutions on the ServiceNow technology platform.

• Bachelor's Degree or equivalent experience, education, and certification.

• Broad technical experience that includes integrations and infrastructure build and support.

• ServiceNow Administrator certification, with additional development certifications/experience (e.g., Advanced System Administration, Certified Application Developer, Application Creation).

• Experience and understanding of web technologies, SaaS solutions, and development (HTML, CSS, JavaScript).

• Experience with application integrations using technologies such as SOAP or REST Web Services, JDBC/ODBC, and flat files.

• Experience with ServiceNow reports, dashboards, and Performance Analytics.

• Knowledge of Information Protection strategies (DR, encryption).

• Understanding of data management and concepts such as data normalization, record retention, and archiving.

• ITIL certification V3/V4.

• Project management and leadership skills (agile preferred) with proven ability to deliver outcomes on complex service management initiatives and transformations.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Open date: March 27, 2025

Next review date: Monday, Mar 16, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.

Final date: Friday, Mar 27, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The School of Public Health (SPH) at the University of California, Berkeley (UCB) invites applicants to a pool of qualified temporary Lecturers to teach courses in residential and online education formats. The teaching includes fall and spring classroom instruction, On-Campus/Online Master of Public Health (OOMPH) online education program, the UCB/UCSF Joint Medical Program (JMP), and Berkeley Summer Sessions. Screening of applicants is ongoing, and the number of available positions varies throughout the year.

To receive full consideration for any openings, please submit a complete application with your area(s) of Specializations indicated. Only completed applications are reviewed, and the hiring committee will contact candidates under consideration.

In addition to teaching responsibilities, duties include preparing course materials (e.g., syllabus, OOMPH videos, etc.), holding office/discussion hours, assessing student work and assigning grades, advising students, responding to email, maintaining a course website.

Please note that the existence of a pool does not guarantee a position will be filled.

School:

• 
  
• By the application date, advanced degree (or equivalent international degree), or be enrolled in an advanced degree program or equivalent international degree-granting program.
  

• 
  
• By the start date, advanced degree, or equivalent international degree.
  
• Applicants in student status or candidates for a higher degree at any University of California campus, which includes filing fee status, may not be appointed as Lecturers.
  

• 
  
• Public Health is interdisciplinary in its core and breadth curriculum, both in residential and online programs, and a successful applicant will have expertise in at least one of the areas of Specializations listed.
  
• Prior college-level teaching experience.
  
• Professional work experience in the field of expertise.
  
• Prior experience in teaching college-level medical education for the UCB/UCSF Joint Medical Program.
  

• Cover Letter - Cover letter describing your interest in teaching, and include teaching experience. Please reference your Specialization(s).

  
  

• Curriculum Vitae - Your most recently updated curriculum vitae (C.V.)

  
  

• Statement of Teaching - Brief statement (one paragraph/under one page) on your teaching philosophy.

  
  

• 2 required (contact information only)

Contact information is required to complete the application; however, references may be contacted for candidates under serious consideration. It is important to note that references need to be external to the UC Berkeley School of Public Health.

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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