Jobs in Mclean Va Remote

LHH is partnering with a non profit association in the Washington, DC area to fill an on going temporary Front Office Coordinator position. This is a great opportunity for a detail-oriented professional with strong organizational skills and prior administrative experience. The ideal candidate must be available to work onsite five days a week. Hourly pay will range from $20-$23 per hour based on experience.

The Front Office Coordinator will serve as the first point of contact for clients and visitors, while also providing essential administrative and office support to ensure daily operations run smoothly.

Key Responsibilities:

• Greet clients, visitors, and staff in a professional and courteous manner
• Answer and direct incoming phone calls; manage voicemail messages and call logs
• Maintain a neat and organized front office and reception area
• Manage conference room scheduling and prepare rooms for meetings
• Receive, sort, and distribute incoming mail and deliveries
• Order and maintain office and kitchen supplies; liaise with vendors as needed
• Provide general administrative support to attorneys and staff, including calendar management, data entry, filing, and document preparation
• Assist with onboarding tasks for new employees and coordination of internal events
• Support firm-wide initiatives and perform other administrative duties as assigned

Qualifications:

• 1+ years of experience in an administrative, receptionist, or front office role (legal or professional services experience strongly preferred)
• Strong communication and interpersonal skills
• Professional demeanor with excellent customer service abilities
• High level of attention to detail and organizational skills
• Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)
• Ability to multitask and prioritize in a dynamic, team-oriented environment
• Dependable, punctual, and able to maintain confidentiality at all times

Work Schedule:

• Full-time, Monday through Friday
• Onsite presence required

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Job Title: Senior Capture Manager - CMS Programs

Location: Tysons Corner, VA (Hybrid – 3 days in office)

Role Overview:

Sky Solutions is seeking a Senior Capture Manager focused on CMS to lead end-to-end capture efforts for strategic CMS opportunities. This role will drive pursuits typically in the $10M–$50M range, with visibility into larger enterprise modernization programs.

The ideal candidate brings deep CMS experience, understands CMS buying behaviour and operating divisions, and can shape competitive opportunities early in the lifecycle. This role will be instrumental in expanding Sky's CMS footprint and strengthening our position as a prime contractor within federal healthcare modernization initiatives.

Key Responsibilities:

Capture Strategy & Execution

• Lead the full capture lifecycle for CMS opportunities, from early market shaping through proposal hand-off.
• Develop and execute win strategies aligned with CMS modernization priorities (e.g., Medicare, Medicaid, Program Integrity, Digital Services, Data Modernization).
• Drive disciplined capture governance, including gate reviews, competitive analysis, SWOTs, and Black Hat sessions.
• Maintain realistic pWIN assessments and execute mitigation strategies to improve win probability.

CMS Market Engagement:

• Engage CMS stakeholders and operating divisions (e.g., CPI, CCSQ, CMCS, Client, Innovation Center) to understand mission needs and shape upcoming procurements.
• Build and maintain relationships with Program Executives, CORs, Contracting Officers, and industry partners.
• Monitor CMS strategic initiatives, procurement forecasts, and policy shifts to identify growth opportunities.

Teaming & Competitive Positioning:

• Develop strategic teaming approaches (prime and subcontractor positioning).
• Identify and negotiate partnerships aligned to opportunity requirements.
• Leverage contract vehicle strategies (GWACs, BPAs, IDIQs, CMS-specific vehicles) to optimize competitive advantage.

Proposal & Solution Alignment:

• Collaborate with solution architects, pricing, proposal teams, and delivery leadership to shape compelling, compliant, and differentiated proposals.
• Ensure clear articulation of win themes and discriminators.
• Participate in and support color team reviews.

Pipeline & Growth Contribution:

• Support pipeline development and forecasting for CMS portfolio.
• Provide regular updates to leadership on strategy, risks, and growth projections.
• Contribute to strengthening Sky's CMS growth methodology and repeatable capture practices.

Required Qualifications:

• 7–10+ years of federal capture or business development experience with a strong focus on CMS.
• Demonstrated success capturing and winning federal contracts in the $10M+ range (experience supporting $20M+ pursuits preferred).
• Deep understanding of CMS procurement processes, contract vehicles, and operating divisions.
• Strong knowledge of federal acquisition lifecycle, GWACs, BPAs, and IDIQ structures.
• Proven ability to shape opportunities pre-RFP and drive disciplined capture execution.
• Excellent communication skills with ability to engage CMS program and contracting leadership.
• Ability to manage multiple concurrent pursuits in a fast-paced environment.

Preferred Qualifications:

• Experience supporting CMS modernization initiatives in Digital Transformation, AI/ML, Cloud, Data Analytics, Claims Processing, or Program Integrity.
• Familiarity with CMS vehicles such as SPARC, CIO-SP4, Polaris, STARS III, or other HHS-aligned contract vehicles.
• Experience within small-to-mid-tier federal contractors scaling growth.
• APMP or similar capture certification.

Educational Qualifications:

• Bachelor's degree in business, Information Technology, Healthcare Administration, or related field.
• Advanced degree preferred.

What Success Looks Like:

• Strengthened CMS pipeline with qualified, strategically aligned pursuits.
• Increased capture discipline and measurable improvement in win rate.
• Securing one or more strategic CMS prime awards within 12–18 months.
• Elevated visibility and positioning of Sky Solutions within CMS modernization initiatives.

We have an exciting opportunity for an Innovation Coordinator/Assistant at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of business professionals and change agents.

The Innovation Coordinator/Assistant provides operational, administrative, and analytical support to the Innovation Department. This role is critical to ensuring the smooth execution of innovation initiatives by managing financial processes, coordinating training and pilot activities, and supporting data-driven decision-making. While the position reports directly to the Senior Director of Innovation, it works closely with and supports managers across the Innovation team.

Responsibilities and Duties:

Financial & Administrative Support

• Process invoices and vendor check requests in accordance with firm policies and timelines.
• Track departmental budgets, monitor spend against forecasts, and maintain accurate financial records.
• Assist with vendor management activities, including documentation, renewals, and basic coordination.

Scheduling & Event Coordination

• Schedule and coordinate innovation-related training sessions, workshops, and adoption events, including logistics, calendars, and participant communications.
• Support internal and external presenters by coordinating materials, invitations, and follow-up communications.

Pilot & Program Coordination

• Assist with the coordination of innovation pilots, including managing participant membership, scheduling sessions, and tracking milestones.
• Serve as a point of contact for pilot participants to support organization, communications, and logistics.

Data Review & Reporting

• Review and summarize application usage and adoption data from various tools and platforms.
• Prepare clear, concise summaries and basic reports for Innovation leadership and team members to support evaluation and decision-making.
• Maintain organized records of pilot outcomes, adoption metrics, and related documentation.

General Team Support

• Provide day-to-day administrative and coordination support to Innovation managers as needed
• Help maintain internal documentation (including intranet content), trackers, and shared resources for the Innovation team.
• Provide assistance with license requests, account information, and related activities.
• Support special projects and initiatives assigned by the Senior Director of Innovation.

Knowledge, Skills and Abilities:

• A Bachelor's degree or relevant experience
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Familiarity with budgeting, invoice processing, or financial tracking.
• High attention to detail, particularly in financial tracking and data review.
• Strong written and verbal communication skills.
• Proficiency with Microsoft 365, including Excel, Word, Outlook, OneNote, SharePoint Lists, and Planner, to manage information, track tasks, and support team collaboration.
• Familiarity with navigating data visualization tools (e.g., Power BI, Tableau, or similar) to support reporting, analysis, and decision-making efforts.
• Strong troubleshooting, documentation, and stakeholder communication skills.

This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $50,000 - $70,000, with offers contingent upon the various factors. The firm's compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.

Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.

Key Responsibilities

• Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
• Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
• Ensure compliance with all safety, security, and operational protocols.
• Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
• Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
• Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
• Monitor site productivity metrics and implement improvements to enhance efficiency.
• Respond to on-ground escalations and operational emergencies promptly.
• Prepare weekly operational status reports and performance summaries.
• Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
• Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.

Qualifications

• 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
• Prior experience in a supervisory or lead role managing teams.
• Strong understanding of safety protocols and compliance-driven environments.
• Excellent communication, leadership, and people management skills.
• Ability to analyze performance metrics and identify process improvement opportunities.
• Comfortable working in dynamic and fast-paced field settings.
• Valid driver's license with a clean driving record.
• Ability to travel between assigned cities as needed.

Preferred Skills

• Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
• Knowledge of incident reporting, compliance documentation, and operational audits.
• Technical aptitude to understand basic AV system operations and diagnostics

Work Environment

• Significant travel required - approximately 90% of the time across locations.

Title: Licensed Clinical School Counselor: Special Education

Position Type: Part-time / Approx. 10 hours/week

Salary: Annual pay would be prorated based on full-time range

Work Location: Fairfax, VA

About the Company

PHILLIPS PROGRAMS Schools are private special education day schools that serve children with emotional and behavioral needs. At PHILLIPS, we take a whole-child approach, embracing each student's strengths and challenges to create a nurturing and supportive learning environment.

About the Role

Provide individual and group counseling to students, developing and implementing individualized therapeutic programs (as part of the IEP).

Responsibilities

• Collaborate with instructional staff and external agencies to coordinate counseling and educational services.
• Develop strong relationships with families, providing support and maintaining open communication.
• Maintain accurate documentation, including session notes, billing records, service trackers, and quarterly progress reports.
• Offer consultation and support to teaching staff on counseling strategies and family engagement.
• Assist in developing and implementing behavioral and educational plans for students.
• Provide staff training as needed on relevant counseling topics and student support strategies.
• Conduct assessments and crisis interventions as necessary to support student well-being.

Qualifications

Master's degree in a clinical or counseling field OR a state license in one of the following areas:

• Licensed Clinical Psychologist
• Licensed Clinical Social Worker (LCSW)
• Licensed Master Social Worker (LMSW)
• Licensed Graduate Professional Counselor (LGPC)
• Licensed Professional Counselor (LPC)

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The candidate selected will have strong multi-line SIU Investigation experience.

This role is remote eligible. However, you must live in the assigned territory which is ME, VT, NH, MA, CT, RI, DE, MD or Washington DC. There may be occasional business travel.

What you'll do:

• Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.

• Participates in the development of fraud prevention strategies.

• Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

• Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.

• Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.

• Makes recommendations within defined authority guidelines.

• Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.

• Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.

• May serve as a resource team member on specific matters through demonstrated skill or training.

• Assists with the delivery of fraud awareness training initiatives in a defined environment.

• Handles CAT duty responsibilities as business requires.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma (GED).

• 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.

• Proven investigatory skills.

• Experience obtaining statements from various parties to incidents, witnesses, and suspects.

• Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.

• Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.

• Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.

• Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.

• SIU experience conducting low to complex P&C fraud investigations OR a combination of Insurance Claims and (Law Enforcement Investigations OR Military Investigations) experience.

• Strong background with multi-line SIU investigations

• Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.

• US military experience through military service or a military spouse/domestic partner

Compensation range: The annualized range for this position is: $77,120 - $147,390. This is an hourly position.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are looking for a SIU Investigator (mid-level). This is a Desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The selected candidate will have a strong multi-line SIU investigation background.

This position is remote eligible. However, you must currently live in California.

What you'll do:

• Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.

• Participates in the development of fraud prevention strategies.

• Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

• Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.

• Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.

• Makes recommendations within defined authority guidelines.

• Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.

• Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.

• May serve as a resource team member on specific matters through demonstrated skill or training.

• Assists with the delivery of fraud awareness training initiatives in a defined environment.

• Handles CAT duty responsibilities as business requires.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• Minimum High School Diploma or General Equivalency Diploma (GED).

• 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.

• Proven investigatory skills.

• Experience obtaining statements from various parties to incidents, witnesses, and suspects.

• Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.

• Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.

• Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.

• Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.

• SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.

• Strong multi-line SIU experience

•  Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.

• US military experience through military service or a military spouse/domestic partner

Compensation range: The annualized range for this position is: $77,120 - $147,390. However, this is an hourly position.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team.  This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.  Relocation assistance is not available for this position.

What you'll do:

• Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.

• Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations.

• Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership.

• May make recommendations for model adjustments and improvements, when appropriate.

• Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product.

• Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas.

• Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders.

• Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership.

• Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals.

• Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends.

• Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products.

• Advises management on issues and serves as a primary resource for their individual team members on escalated issues.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.  (Total of 8 years of experience without bachelor’s degree)

​

•  Do you have one of the following:

• 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor’s degree + 4 years of experience + FSA)

• OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor’s Degree + 8 years of experience + ASA)

• OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA)

• OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA)

• Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.

• Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences.

What sets you apart:  

• US military experience through military service or a military spouse/domestic partner

• FSA (Fellow of the Society of Actuaries) designation

• Experience using Moody’s AXIS software

• 2 or more years of experience with asset liability management or cash flow testing

• Prior Actuarial experience with Life Insurance and Annuity Products

• Fixed Indexed Annuity (FIA) Experience

Compensation range: The salary range for this position is: $127,310 - $236,250

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for Milwaukee, WI. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma required.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• US military experience through military service or a military spouse/domestic partner

• 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Prior deployments in support of catastrophes

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to Milwaukee, WI

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.