Jobs in Mc Donald Washington County Pa Remote
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Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers.
We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description
Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.
No Fryers and No Late Nights. We’re known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you’re a morning person.
We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our guests and creating the warm and friendly atmosphere that Panera is known for.
As a Retail Team Member, you will be responsible for the providing excellent customer service for our guests while ensuring a clean, fast, and friendly café environment. A Retail Team Member is trained to listen to our guest’s needs, and deliver it — fast, accurate and with a friendly smile.
What else is in it for you? A lot! Competitive pay, meal discounts, insurance options, daily pay program, career growth opportunities and flexible scheduling. We're passionate about you and want you on our team!
Physical Standards:
- Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
- Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
- Must be able to read and write to facilitate communication.
- Must possess finger and hand dexterity for using small tools and equipment.
The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Why Work for Flynn Panera?
Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won’t want to quit!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers.
We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description
Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.
No Fryers and No Late Nights. We’re known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you’re a morning person.
Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests.
- As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team.
- You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
- Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.
- We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an outstanding opportunity to join a rapidly growing concept.
Essential Duties and Responsibilities
As a Catering Lead, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country.
Come make a difference with Panera as a Catering Lead today! This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera.
Essential Duties and Responsibilities
- Process, prepare and deliver orders to the client.
- Assists in organizing a team of employees, when needed, to execute large catering orders.
- Providing excellent customer service by following up with customers after an order has been complete. Promptly follows up on all customer calls and requests in an efficient and expedient manner.
- Manages existing accounts to ensure ongoing repeat catering sales.
- Works closely with café teams as well as with the Regional Catering Sales Manager to uncover and pursue additional business.
- Creates a targeted game plan for increasing catering sales. This involves strategic planning, cold calling, presentation skills and effective closing sales techniques.
- Utilizes Outlook Calendar as well as other online resources to maximize organization, game plan and follow up.
- Ability to effectively communicate via email.
Education and Experience
- High School degree or equivalent
- Excellent organization, customer service and time management skills
- Enthusiasm, energy and a positive attitude
- Work well under pressure and be able to work with a diverse group of people
- Proven track record of success
- Have a valid driver’s license and reliable transportation.
- Reference checks
Perks for our employees:
- Competitive hourly rate including tips.
- Flexible work schedules
- Meal Discounts
- Health Benefits
- Development opportunities
Physical Standards:
- Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
- Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
- Must be able to read and write to facilitate communication.
- Must possess finger and hand dexterity for using small tools and equipment.
The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Why Work for Flynn Panera?
Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won’t want to quit!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Restaurant Staff responsibilities include:
-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
-Ensure all products are stocked, maintained, and prepared according to company quality standards.
-Maintain a clean, safe working environment.
-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
-Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives.
-Assume additional responsibilities as assigned.
-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
-Frequent washing of hands.
A qualified candidate will have:
-A high school diploma or equivalent or higher preferred but not required
-Strong work ethic and willingness to learn
-Demonstrated ability to work in a team environment.
We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Panera Bread - Bridgeville soon!
Restaurant Staff responsibilities include:
-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
-Ensure all products are stocked, maintained, and prepared according to company quality standards.
-Maintain a clean, safe working environment.
-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
-Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives.
-Assume additional responsibilities as assigned.
-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
-Frequent washing of hands.
A qualified candidate will have:
-A high school diploma or equivalent or higher preferred but not required
-Strong work ethic and willingness to learn
-Demonstrated ability to work in a team environment.
We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Panera Bread - Bridgeville soon!
Remote working/work at home options are available for this role.
Restaurant Staff responsibilities include:
-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
-Ensure all products are stocked, maintained, and prepared according to company quality standards.
-Maintain a clean, safe working environment.
-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
-Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives.
-Assume additional responsibilities as assigned.
-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
-Frequent washing of hands.
A qualified candidate will have:
-A high school diploma or equivalent or higher preferred but not required
-Strong work ethic and willingness to learn
-Demonstrated ability to work in a team environment.
We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Panera Bread - Bridgeville soon!
¿Por qué entregar con DoorDash?
DoorDash es el líder número uno de la categoría en entregas de comida, retiro de comida y entregas de tiendas de conveniencia en EE. UU., con la confianza de millones de clientes todos los días. Como Dasher, tendrás múltiples oportunidades de ganancias y podrás trabajar cuando te convenga. Ya sea que busques un trabajo adicional o a tiempo completo, entregar con DoorDash te brinda la oportunidad de ganar dinero extra bajo tus propios términos.
- Varias formas de ganar:ya sea que entregues comidas, comestibles u órdenes minoristas, DoorDash ofrece diversas oportunidades de ganancias para que maximices tu tiempo.
- Flexibilidad total:haz dashes cuando te convenga. Establece tus propios horarios y trabaja tanto o tan poco como quieras.
- Sabes cuánto ganarás:un modelo de pago claro y conciso te permite conocer el monto mínimo que ganarás antes de aceptar cualquier oferta.
- Flujo de dinero instantáneo:recibe el pago el mismo día que haces un dash con DoorDash Crimson*, sin tarifas de depósito ni esperas.
- Comienzo rápido y sencillo:regístrate en minutos y sal a hacer dashes rápidamente.**
- Proceso simple:solo recoge, entrega y cobra. Ten tu día de pago siempre en el bolsillo.
Requisitos básicos
- Mayor de 18 años*** (mayor de 21 para las entregas de alcohol)
- Cualquier auto, ciclomotor o bicicleta (en algunas ciudades)
- Número de licencia de conducir
- Número del seguro social (solo en EE. UU.)
- Acceso consistente a un teléfono inteligente
Cómo registrarse
- Haz clic en “Registrarse y postularse ahora” y completa el proceso de registro.
- Descarga la aplicación Dasher de DoorDash y comienza a hacer dashes.
*Sujeto a los requisitos de elegibilidad y a una verificación de identidad exitosa. La cuenta de depósito DoorDash Crimson es establecida por Starion Bank, miembro de la FDIC. La tarjeta de débito Visa® DoorDash Crimson es emitida por Starion Bank.
**Sujeto a elegibilidad.
***Debes ser mayor de 19 años en Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, Nueva Jersey, Nuevo Mexico, Texas, Utah y Virginia del Oeste.
Información adicional
Hacer dashes con DoorDash es una gran oportunidad de obtener ganancias para cualquier persona que busque un trabajo de entregas a medio tiempo, estacional, flexible, los fines de semana, después de la escuela, temporario o estable. Entrega con DoorDash y gana dinero extra mientras te conviertes en tu propio jefe. Haz dashes cuando más te convenga. Regístrate hoy.
Remote working/work at home options are available for this role.
¿Por qué entregar con DoorDash?
DoorDash es el líder número uno de la categoría en entregas de comida, retiro de comida y entregas de tiendas de conveniencia en EE. UU., con la confianza de millones de clientes todos los días. Como Dasher, tendrás múltiples oportunidades de ganancias y podrás trabajar cuando te convenga. Ya sea que busques un trabajo adicional o a tiempo completo, entregar con DoorDash te brinda la oportunidad de ganar dinero extra bajo tus propios términos.
- Varias formas de ganar:ya sea que entregues comidas, comestibles u órdenes minoristas, DoorDash ofrece diversas oportunidades de ganancias para que maximices tu tiempo.
- Flexibilidad total:haz dashes cuando te convenga. Establece tus propios horarios y trabaja tanto o tan poco como quieras.
- Sabes cuánto ganarás:un modelo de pago claro y conciso te permite conocer el monto mínimo que ganarás antes de aceptar cualquier oferta.
- Flujo de dinero instantáneo:recibe el pago el mismo día que haces un dash con DoorDash Crimson*, sin tarifas de depósito ni esperas.
- Comienzo rápido y sencillo:regístrate en minutos y sal a hacer dashes rápidamente.**
- Proceso simple:solo recoge, entrega y cobra. Ten tu día de pago siempre en el bolsillo.
Requisitos básicos
- Mayor de 18 años*** (mayor de 21 para las entregas de alcohol)
- Cualquier auto, ciclomotor o bicicleta (en algunas ciudades)
- Número de licencia de conducir
- Número del seguro social (solo en EE. UU.)
- Acceso consistente a un teléfono inteligente
Cómo registrarse
- Haz clic en “Registrarse y postularse ahora” y completa el proceso de registro.
- Descarga la aplicación Dasher de DoorDash y comienza a hacer dashes.
*Sujeto a los requisitos de elegibilidad y a una verificación de identidad exitosa. La cuenta de depósito DoorDash Crimson es establecida por Starion Bank, miembro de la FDIC. La tarjeta de débito Visa® DoorDash Crimson es emitida por Starion Bank.
**Sujeto a elegibilidad.
***Debes ser mayor de 19 años en Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, Nueva Jersey, Nuevo Mexico, Texas, Utah y Virginia del Oeste.
Información adicional
Hacer dashes con DoorDash es una gran oportunidad de obtener ganancias para cualquier persona que busque un trabajo de entregas a medio tiempo, estacional, flexible, los fines de semana, después de la escuela, temporario o estable. Entrega con DoorDash y gana dinero extra mientras te conviertes en tu propio jefe. Haz dashes cuando más te convenga. Regístrate hoy.
Remote working/work at home options are available for this role.
As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve.
Find a home for your career here.
Join us and embrace a culture of Caring.
Connecting.
Growing together.
In the Patient Care Manager RN Hybrid role, you are responsible for the supervision and coordination of clinical services and provide and direct provisions of nursing care to patients in their homes as prescribed by the physician.
You will coordinate and supervise an interdisciplinary team of staff to assure the continuity of high-quality care to home health patients assigned to your team's area in accordance with the physician-prescribed plan of care, and all applicable state and federal laws and regulations.
Hybrid in MN/DC.
(Recruiter to confirm 4 day a week schedule): This position follows a hybrid schedule with four in-office days per week.
Hybrid anywhere else (details provided by recruiter): This position follows a hybrid schedule with three in-office days per week.
Primary Responsibilities: Directly/indirectly supervises home health aides and LPNs, provides instruction, and assigns tasks Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team Completes comprehensive assessments (OASIS), medication reconciliation, and initial/comprehensive nursing evaluation visits.
Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications: Current unrestricted RN licensure in state of practice Current CPR certification requirements Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
The salary for this role will range from $58,800 to $105,000 annual ly based on full-time employment.
We comply with all minimum wage laws as applicable.
LHCJobs At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes
- an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug
- free workplace.
Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.
PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.
Job Summary Builds relationships with Financial Advisors and internal partners.
Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.
Primary Duties & Responsibilities: Field & Client Experience ​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.
Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal Responsible for prescreen inquiries.
Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed.​ Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes.
​ Develops and demonstrates change agility while maintaining mortality and morbidity expectations.
​ Demonstrates continuous learning through the early adoption of new ways of underwriting.
​ Develops proficiency with Reinsurance programs and determining where to best place a case.
Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.
Provides active case and requirement management and provides customized service with guidance.
​ Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement.
​ Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers.
Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance.
Discusses cases with peer reviewers with medical and technical staff, as needed.
​ Understands and meets all quality, service, and production goals​.
Solves issues & escalations, with guidance as needed.
​ Partners with Underwriting Support for case management Cross-functional leadership May serve as underwriting representative for improvement in product process w/collaboration w/functional partners.
​Participates in other projects as needed.
Qualifications A bachelor's degree or equivalent combination of education and experience is preferred.
1.5 years of traditional underwriting experience.
Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.
Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness.
Proficient in computer skills and using various software packages.
Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.
Highly organized with the ability to establish priorities and meet deadlines.
Displays agility to manage multiple tasks​ and adapt in a changing work environment.
#LI-Remote or LI-Hybrid Compensation Range: Pay Range
- Start: $61,530.00 Pay Range
- End: $114,270.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Information Gathering (NM)
- Intermediate, Underwriting Practices (NM)
- Intermediate, Information Optimization (NM)
- Intermediate, Insurance Acumen (NM)
- Intermediate, Technology Adaptation (NM)
- Intermediate (Inactive), Underwriting Ecosystem (NM)
- Intermediate, Mortality, Morbidity, & Risk Analysis (NM)
- Intermediate, Customer Centricity (NM)
- Intermediate, Learning Agility (NM)
- Intermediate (Inactive), Adaptive Communication (NM)
- Intermediate, Reasoning (NM)
- Intermediate, Decision Making (NM)
- Intermediate, Negotiation & Managing Objection (NM)
- Intermediate, Consulting (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Data Application (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Financial Broker, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.
Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.
Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.
Account Assistance: Help clients in connecting/linking external accounts on the consumer website.
Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.
Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.
Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.
Multi-tasking: Perform multiple job functions to support service levels and service level agreements.
Qualifications Associate's degree in business or related field or equivalent combination of education and experience.
Minimum of 2 years related customer service experience with proven customer service skills.
Advanced written and verbal communication skills.
Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.
Strong organizational skills with the ability to prioritize tasks.
Strong problem-solving skills and ability to provide options.
Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.
Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.