Jobs in Massachusetts

Workplace Experience Manager

Boston, MA — Onsite

This role sits within the Workplace Experience (WE) function and plays a key part in shaping a best‑in‑class, hospitality‑driven environment. The manager will lead a high‑performing team, partner with department leaders, and drive strategic initiatives that enhance connection, service, and operational excellence.

Responsibilities

• Lead, coach, and develop the Workplace Experience team while setting clear goals aligned with the organization’s vision.
• Partner with office and departmental leadership to deliver a high‑quality, client‑focused workplace experience.
• Develop and implement experience‑related guidelines, best practices, and service standards.
• Build strong cross‑functional relationships while promoting professionalism, collaboration, and ethical work practices.
• Oversee recruitment, onboarding, and ongoing training for team members; identify opportunities for professional growth.
• Safeguard confidential, sensitive, and proprietary information with discretion.

Qualifications

• Bachelor’s degree preferred
• Minimum 7 years of experience in hospitality, customer service management, or a similar environment.
• Experience in hotel management, facilities/office management, corporate settings, or legal environments preferred.
• Comfort navigating various technology platforms and tools.

Title: Receptionist

Position Type: Contract role with potential extensions(3 months to begin with)

Location: Cambridge, MA 02138-Onsite

Work schedule: 35hrs a week 9a-5pm est

Job Summary

This position is situated at the main desk on the first floor and serves as the primary source of information and initial contact for students, alumni, faculty, employers, visitors, and staff regarding the advising and educational programs, career fairs and employer events of the office. As a member of the larger MCS Administrative Team, this position provides “first line” coverage and overall support in a complex office serving diverse populations of students, alumni, employers, and other stakeholders.

Job Specific Responsibilities

Responsibilities include but are not limited to:

Maintains up to date knowledge on full breadth of MCS programs, services, and resources. Delivers quality customer service by providing accurate information and personalized assistance in a high-volume environment in person, via e-mail, and over the phone. Follows, communicates and carries out office policies.

Replies to and directs emails in the general office inbox from students, alumni, and employers, utilizing templates and office standards of practice.

Creates a warm, welcoming environment in person and virtually. Greets visitors and callers, identifies needs and offers direct assistance or refers to appropriate MCS resources or contact.

Assists students with check-in and printing during MCS afternoon drop-in hours.

Helps students and alumni access and use MCS electronic resources, including online platforms.

Works with the Employer Engagement Team to process and maintain internships and job opportunities in appropriate databases.

Provides event support, including ensuring event information is accurate across platforms, and coverage for in-person events.

Ensures a timely and accurate flow of communication among staff as well as between staff and students, employers, and visitors.

Manages reception and event spaces including setting up furniture (e.g. chairs in rows or tables and chairs), restocking coffee and office supplies, and maintaining neat lobby.

Performs office event and administrative support and other duties as assigned.

Basic Qualifications

Three years of administrative experience required; education beyond high school may count towards experience.

Working knowledge of Microsoft Office applications, specifically MS Outlook, Word, and SharePoint.

Desired Qualifications

BA/BS preferred.

Must enjoy providing a high level of customer service in person and over the phone, willingness to "go the extra mile."

Flexible team player with a positive attitude and excellent problem-solving skills.

Outstanding communications skills and diplomacy; ability to anticipate needs and prioritize/manage multiple complex confidential tasks simultaneously in a demanding environment; strong attention to detail required.

Flexibility and professional manner essential; ability to work with a variety of people; must work well both independently and as part of a team.

Must be able to function at a high level in a public, shared, workspace.

Excellent computer and web navigation skills are required. Strong knowledge of Microsoft Office applications, specifically MS Word, Outlook, Excel, and SharePoint.

Working Conditions

This position is situated on the first floor of our building in the main area of reception, and the person in this role is required to work in-person (5 days a week), full-time.

Must have flexibility and availability to work both 9 am-5 pm and 10 am-6 pm schedules based on office needs.

May be required to walk 15-20 minutes to different campus buildings across the Harvard Cambridge Campus to provide staffing coverage for MCS events.

Must be able to move light furniture to reset presentation and meeting rooms and occasionally lift boxes (10–30 pounds) to help with events.

Additional Information

Staff members are encouraged to use public transportation to commute to the office because there is very limited street parking in Harvard Square.

The person in this role will work 35 hours per week in-person, and they will have an hour unpaid lunch break each workday.

The person in this role needs to provide coverage for after-hours (5-8 pm) advising and/or employer events as needed. They will need to flex their hours to assist with event coverage.

Unfortunately, we are unable to provide visa sponsorship for this position.

Children’s Services Coordinator

Overview

We are a mission-driven organization committed to breaking patterns of instability that lead to homelessness and hunger on the North Shore by providing safe, supportive, and dignified shelter services that promote stability and independence.

Position Summary

The Children’s Services Coordinator supports children and families living in family shelter programs serving approximately 50 families across congregate, scattered site, and motel/hotel placements. This role helps strengthen child well-being, parent-child relationships, and access to developmentally appropriate, trauma-informed supports and early education resources.

Key Responsibilities

• Build safe, nurturing, and supportive relationships with children and families
• Support parents through engagement, communication, and parenting-focused programming
• Plan and lead parent/child playgroups, youth activities, and after-school options
• Coordinate on-site programming with community partners (Early Intervention, parenting groups, therapeutic and enrichment programs)
• Assist parents with childcare/preschool search and enrollment and maintain updated resource lists
• Collaborate with schools and homeless liaisons to support children’s educational stability
• Track supportive services and activities in participant electronic files (VESTA)
• Promote a trauma-informed, culturally responsive environment for children and youth
• Support reunification goals and participate in case conferences as needed
• Maintain confidentiality, professional boundaries, and follow HIPAA requirements
• Respond to crises using de-escalation strategies and follow incident reporting procedures

Qualifications

• Bachelor’s Degree in Early Childhood Education, Special Education, Social Work, Psychology, or related field
• (or unrelated degree with required relevant coursework)
• 1–2 years of experience working with families and children
• Knowledge of child development and the impact of trauma
• Strong communication and interpersonal skills; ability to work with diverse populations
• Ability to work independently and as part of a team
• Valid driver’s license and reliable transportation required
• CPR/First Aid required (or obtained shortly after hire)
• CORI/SORI required

Schedule

Occasional evening hours may be required based on program needs.

Salary

$60,000–$65,000 annually

Benefits

Competitive benefits package including health/dental/life/STD insurance, 401(k) with match, and generous PTO.

THE POSITION IN A NUTSHELL

Sciens Building Solutions seeks a CAD Operator responsible for the drafting of low voltage systems as designed by others. This position is responsible for layout and drafting of systems as represented by Sciens and is responsible for the accuracy and timeliness of all associated jobs. Ideal candidates will be AutoCAD-trained and have on-the-job experience as it relates to laying out and drafting various projects. The CAD Operator applies engineering principles to every set of drawings to meet the customers’ requirements; ensures the system drawings are laid out in accordance with the project specifications and direction provided from system designers; interfaces with project managers and sales to support their various needs.

WHAT YOU’LL BE DOING (and doing well!)

• Lay out and draft systems as directed by system designers. Participate in the review process with design team members, as requested by management.
• Using software such as AutoCAD to develop floor plans, riser diagrams, schematics, system power calculations, and control panel layouts.
• Follow all established design and drafting standards.
• Follow all Sciens policies and procedures during daily work activities.
• Work independently or with others as a team to complete all tasks and related drafting functions. Routinely work with sales and project managers to ensure the most efficient designs while maintaining the highest quality standards.
• Assist and provide feedback to designers, sales team, and project managers for organizing, planning, and prioritizing work.
• Comply with industry standard procedures and Sciens safety programs/policies.

WHAT WE LIKE ABOUT YOU

• Two to five years of experience as a drafter using AutoCAD.
• Strong working knowledge of AutoCAD and other software programs required to perform job.
• Ability to read, interpret, and update system designs prepared by others.
• Strong verbal and written communication skills.
• Strong time management skills and the ability to multi-task.
• Ability to work under tight deadlines and with a sense of urgency.
• Ability to work independently with minimal supervision.
• Excellent organizational and communication skills.
• Able to pass background check and pre-employment drug screening.
• Valid driver’s license & reliable transportation.

WHAT WE’RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Professional career development opportunities.
• Tuition reimbursement.
• Posted Compensation Range
• Posted Compensation Range

Hourly Rate $25.00 to $35.00 per hour based on experience

Job Description

We are seeking a skilled Service Technician (HVAC/R) with 4–5 years of commercial experience to join our team.

Key Responsibilities

• Install, maintain, and repair HVAC/R systems (heating, ventilation, air conditioning, and refrigeration)
• Inspect systems and components to ensure proper functionality
• Diagnose and troubleshoot HVAC system issues efficiently
• Perform preventive maintenance, including cleaning and replacing filters
• Repair or replace defective parts, components, or wiring
• Test systems to ensure optimal performance
• Follow all safety standards and regulatory guidelines while performing work

Required Qualifications

• Minimum 4–5 years of HVAC/R experience (Commercial required)
• Strong understanding of HVAC/R system design, operation, and maintenance
• Proven experience in troubleshooting and diagnostics
• Ability to read and interpret blueprints and technical schematics
• Experience with air conditioning and refrigeration systems
• Mechanical aptitude with strong problem-solving skills
• Field service experience (on-site repairs and maintenance)

Title: Change Management Consultant

Location: Boston, MA or Springfield, MA

Type: Hybrid (3 days onsite per week)

Duration: 12+ Months

Change Management Consultant

Role Overview

We are seeking a Senior Change Management Consultant to lead change execution across multiple concurrent initiatives in a fast‑moving, matrixed environment. This role is designed for a seasoned practitioner who can step in quickly, build sponsor‑level trust, and deliver measurable readiness and adoption outcomes without requiring extended time to learn the business.

The consultant will lead approximately four mid‑sized initiatives simultaneously, such as the rollout of a new tool, a new way of using an existing tool, or the addition of new processes. Success in this role requires strong judgment, comfort navigating difficult moments in change, and the ability to connect change activities directly to business results and KPIs.

This is a hands‑on, delivery‑focused role best suited for someone operating at a Senior Consultant level.

What You’ll Do:

Change Strategy & Execution

• Lead change management efforts with a high degree of autonomy using an established change methodology and toolkits
• Develop and execute practical, outcome‑driven change strategies aligned to project goals and business KPIs
• Orchestrate change across multiple initiatives, anticipating collisions, sequencing activities appropriately, and mitigating people and adoption risks
• Quickly assess project context and tailor change deliverables based on complexity, scope, and readiness

Stakeholder & Sponsor Partnership

• Build trust and credibility quickly with executive sponsors, senior leaders, and project teams
• Serve as a trusted strategic partner to program and project leadership
• Navigate difficult conversations and moments of resistance with confidence and diplomacy
• Influence sponsors and stakeholders to drive alignment, commitment, and adoption

Create and execute change management deliverables including, but not limited to:

• Change Impact Assessments
• Readiness & Adoption Assessments
• Skill Gap and Learning Needs Analysis
• Learning Personas and Knowledge Checks
• Communications and Engagement plans
• Sponsor and Leadership Toolkits and Coaching
• Change Champion networks and Learning Councils

Measurement & Continuous Improvement

• Define, track, analyze, and report on readiness and adoption metrics aligned to project charters and outcomes
• Provide clear insights, risk indicators, and recommended actions to project teams and steering committees
• Continuously monitor feedback and metrics and proactively adjust change strategies as needed
• Drive continuous improvement beyond assigned initiatives

Coaching & Capability Building

• Advise and coach leaders, people managers, and stakeholders on practical change management approaches
• Mentor and support other change practitioners as needed

Required Qualifications

• 8+ years of experience developing and executing change management strategies with proven adoption results
• Demonstrated success leading change for medium to large initiatives (digital, process, or cultural)
• Experience delivering in complex, matrixed organizations
• Strong ability to connect change activities to business outcomes and KPIs
• Proven capability to influence executives, frame trade‑offs, and navigate organizational complexity
• Hands‑on experience conducting and interpreting change assessments (impact, readiness, adoption)
• Change Management Certification (Prosci, ACMP, CCMP, or equivalent)
• Bachelor’s degree in Organizational Development, Business Administration, or related field (or equivalent experience)
• Excellent written, verbal, and interpersonal communication skills
• Advanced proficiency with MS Office (Excel, PowerPoint, Word, Copilot) and change management tools (e.g., ADKAR dashboards, survey platforms, AI‑enabled tools)

Are you a cat lover who’s interested in a part-time position caring for homeless cats?

Gifford Cat Shelter – the first free-roam, no-kill shelter in the country – seeks staff who thrive on giving animals within their care the best possible care shelter resources permit, who will show compassion and understanding to every animal and person who comes their way, and who will perform tasks in an effective and efficient manner.

*Please include a cover letter describing why you are interested in this role along with your resume.

Major Responsibilities

• Perform cat care duties such as preparing food, feeding and providing water, cleaning and disinfecting cat areas, washing litter boxes, tools, and dishes, sweeping and mopping floors, and washing debris from walls, beds, and any other areas.
• Monitor healthy, sick, quarantined, and injured cats for unusual physical and behavioral conditions. Communicate concerns to the shelter manager and act upon feedback.
• Medicate or assist in the medication of cats, as directed by the shelter’s veterinarian or shelter manager.
• Interface politely with people visiting the shelter.
• Responsible for screening adoption applicants, matching cats to potential owners, and introducing cats to the public, while providing information regarding pet-owner responsibilities, spaying, neutering, vaccinations, and adoptions, and collecting donations and adoption fees.
• Receive cats to be admitted for shelter care and properly identify and release animals to their owners, as directed by the shelter manager.
• Complete various records and forms such as medical sheets, logs of controlled medication dispensed, task lists.
• Restock supplies through the building, noting low inventory to management.
• Work alongside and guide volunteer activities, providing tips and knowledge, as necessary.
• Adoption Facilitation: Greet visitors, answer questions, match pets to families, conduct interviews, review applications, process fees, and complete paperwork.
• Animal Care Support: Observe animals, assist with basic care (feeding, cleaning), note behavioral issues, and coordinate with vet staff.

Preferred Qualifications

• Must have a passion for cats!
• Must be able to work in a physical environment with constant movement, lifting, cleaning
• Ability to care for healthy and sick cats.
• Must be able to lift, move, or carry cats or objects weighing up to 40 lbs.
• Seeking part-time attendants; at least one weekend shift per week.
• Salary: $18-20 per hour.
• Gifford Cat Shelter is staffed 365 days a year; ability to work some mornings, evenings, weekends, and holidays required.

The mission of Gifford Cat Shelter is to provide a haven for stray, abused, and unwanted cats until they are matched with their permanent loving homes. At Gifford, cats are free to roam and play. They nap in sunny windows, get plenty of exercise, and enjoy tons of love and attention while they wait for their forever homes.

A no-kill shelter, Gifford believes that all cats should have a chance to live their lives free of pain and fear. No matter their story, every Gifford cat has a future to look forward to. And until they find their new homes, they'll spend their days in bright, open environments, getting all the love they need!

The Renaissance Network – Building World-Class Teams to Impact Education

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The Renaissance Network (TRN) is an equal opportunity employer. TRN complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

Lead Billing Systems Specialist (LAW FIRM EXPERIENCE REQUIRED)

New York, NY · HYBRID · Full-time

Global Law Firm seeking a Lead Billing Systems Specialist to support billing operations and ensure accurate, timely matter setup across the financial systems. This role is ideal for someone who thrives in a detail-oriented, collaborative environment and has strong experience with law‑firm billing systems.

Responsibilities

• Review and maintain accurate billing rate data in Aderant
• Set up new matters and complex billing arrangements
• Manage e‑billing setup, vendor communication, and submission requirements
• Interpret client billing guidelines and ensure compliance across systems and teams
• Train billing team members on matter‑setup protocols and data standards
• Collaborate with Intake, Finance, Practice Management, and other internal teams to support timely matter openings
• Lead process improvement initiatives related to billing, matter setup, and engagement management

Qualifications

• Bachelor’s degree required
• 3–5+ years of financial systems experience in a law firm
• Experience with tools such as IntApp Open, Aderant, or Elite 3E

We are seeking a hands-on Service Manager to take full ownership of the service organization as the business prepares for a planned leadership transition. This role is ideal for someone who enjoys running service like a standalone business, with responsibility for operations, customer relationships, and financial performance (P&L).

Service today is well-staffed with capable technicians and is roughly break-even. The mission of this role is to transform service into a proactive, revenue-generating function.

What You’ll Focus On (First 90 Days)

• Immerse yourself in Butler’s people, processes, systems, and installed customer base
• Assess current service delivery, customer satisfaction, and service perception
• Engage directly with customers to uncover opportunities for improved responsiveness, additional offerings, and revenue growth
• Evaluate current dispatch and service workflows and identify areas for improvement

Day-to-Day Responsibilities

• Own day-to-day service operations, including dispatching, scheduling, and technician coordination
• Lead the service organization with accountability for performance and growth
• Proactively identify service revenue opportunities within the installed base
• Drive preventative maintenance programs, upgrades, and service agreements
• Work closely with customers on service execution, technical challenges, and drawing-related questions
• Partner with service technicians to improve efficiency and identify upsell opportunities
• Improve service processes to move from reactive to scalable and proactive

Team & Coverage

• 3 full-time U.S.-based Service Technicians
• 2 contractor/temporary resources in Europe
• Majority of time spent onsite in Middleborough
• Customers primarily in the U.S., with some international support

What We’re Looking For

• Experience leading or owning a service organization in a technical environment
• Strong operational mindset with commercial awareness (P&L, growth, revenue)
• Background in mechanical manufacturing, automation, electronics, pneumatics, or similar
• Comfort working directly with customers and technicians
• Strong organizational, communication, and problem-solving skills
• Hands-on leader who thrives in onsite, team-based environments

Tech & Tools

• Microsoft Teams is the primary internal communication platform

New England Elite Basketball is seeking a passionate, organized, and experienced basketball leader to serve as the Elementary & Middle School Boys Director beginning in June 2026.

This role is responsible for leading and developing the elementary and middle school boys basketball divisions within the New England Elite program, while helping build a strong long-term pipeline of players prepared for high school and beyond. The Director will oversee coaching, player development, program structure, and seasonal programming for grades 3–8, while also working closely with leadership to expand participation and strengthen the program’s foundation. This is a part-time stipend position with performance-based bonuses tied to program growth and development.

Responsibilities include:

• Overseeing all elementary and middle school boys teams (Grades 3–8)
• Developing a clear developmental curriculum aligned with the New England Elite philosophy
• Ensuring consistent teaching of fundamentals, basketball IQ, and team concepts
• Supporting and mentoring coaches working within the elementary and middle school program
• Maintaining high standards for professionalism, communication, and player development

Coaching Responsibilities

The Director will also serve as a head coach within the program. Coaching at least one team within the elementary or middle school divisions

Summer League & Camp Oversight

The Director will help manage the program’s summer development opportunities.

Responsibilities include:

• Coordinating New England Elite Summer Leagues
• Assisting with planning and running summer camps and development clinics
• Helping recruit players to participate in leagues and camps
• Ensuring camps emphasize skill development, competition, and fun

HGAL Feeder Program Development

A major component of this role is helping build a middle school pipeline that feeds into the program’s HGAL high school teams.

Responsibilities include:

• Working with HGAL program directors to establish a structured feeder system
• Developing competitive 6th, 7th, and 8th grade teams
• Preparing players for future participation in the HGAL circuit
• Identifying players with long-term potential

The Director will play an active role in expanding the New England Elite youth program.

Responsibilities include:

• Supporting tryouts and player evaluations
• Helping recruit new players and families

Assisting with youth development initiatives

Preferred candidates should have: Prior basketball coaching experience at the youth, middle school, or high school level and Strong understanding of player development and skill progression. Former college players, current high school coaches, and experienced AAU coaches are encouraged to apply.

Compensation

This position includes a Seasonal stipend, in addition to performance bonuses based on program growth

Opportunities for additional income through camps, leagues, and clinics.

Interested candidates should submit: Coaching resume and a very brief statement of coaching philosophy.

References

Applications can be sent to program leadership for review.

We will be selecting candidates to come in for interviews beginning in Early May. Please contact Eric Polli directly, as he will be leading the search process.