Jobs in Massachusetts

We are searching for a energetic, catering manager with a background in luxury, multi-unit properties.

This great opportunity would give you a Monday to Friday schedule with no nights, weekends, or holidays.

Must have a minimum of 2 years in catering and events.

TONS of growth opportunities!!

Manager, Starbucks - Burlington

Burlington, MA, United States

Full time Schedule

$50,050

-

$83,380

Annually*

* based on job, location, and schedule

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Starbucks is responsible for the overall operation and performance of the licensed Starbucks café inside Macy’s. The Manager ensures an efficient, professional, safe, and profitable business while upholding Starbucks brand standards and Macy’s Foods Division expectations. The Manager oversees daily operations, drives sales and profitability, and fosters a positive, inclusive team culture. Through strong leadership, operational excellence, and partnership with both Starbucks and Macy’s leadership, the Manager delivers an exceptional customer experience and ensures the café consistently meets brand, quality, and financial goals.

What You Will Do

• Oversee all aspects of café operations, ensuring a safe, efficient, and brand-right environment that meets Starbucks, Macy’s Foods Division, and Health Department standards.
• Recruit, hire, train, and develop Supervisors and Baristas, building a motivated and high-performing team.
• Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy’s service expectations.
• Ensure consistent preparation, presentation, and merchandising of all food and beverage products in alignment with Starbucks standards.
• Develop and execute schedules and labor plans that optimize productivity, control costs, and maintain excellent service levels.
• Manage ordering, receiving, inventory, and invoice processing to achieve targeted food and beverage costs and stay within budget.
• Review financial reports and take appropriate action to meet sales, expense, and profit goals.
• Ensure full compliance with food safety, sanitation, and health regulations while maintaining a clean and organized café environment.
• Oversee cash handling, point-of-sale operations, and adherence to all financial policies and procedures.
• Build strong partnerships with Macy’s leadership and Starbucks District Managers to align on strategy, goals, and operational priorities.
• Serve as a role model in professionalism, appearance, communication, and alignment with company values.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Operational & Financial Management: Drive sales, manage expenses, and achieve profitability through effective scheduling, cost control, inventory, vendor management, and data-driven decision-making.

Leadership & Team Development: Coach, train, and retain high-performing teams while fostering a positive, inclusive, and productive work environment.

Customer Service Excellence: Ensure the service basics of Connect, Anticipate, Personalize, and Own are met to deliver an exceptional customer experience.

Food Quality, Safety & Compliance: Ensure excellence in food and beverage preparation, recipe execution, and adherence to sanitation and health regulations.

Communication, Collaboration & Strategic Thinking: Effectively communicate across teams, collaborate with store leadership, and apply creative, strategic problem-solving to drive business results.

Who You Are

• Candidates with a High School diploma or equivalent and 2+ years of retail, restaurant, or food service management experience are encouraged to apply. Starbucks or Starbucks licensed café experience preferred.
• Must be ServSafe certified or have food handler permit as required by state or local health department.
• Must be able to successfully obtain Barista Basics, Barista Trainer, Daily Ops, and LS Leader certifications for Starbucks Licensed leaders within introductory period.
• This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

FOODS00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

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Job Info

• Job Identification86179
• Job CategoryMerchandising
• Posting Date03/17/2026, 08:16 AM
• Locations 1300 Middlesex Turnpike, Burlington, MA, 01803, US

Our financial services client is looking for a Conversation Designer to join their team! This is a 40 hr/week, hybrid role. Candidates can be located in Westwood, MA, Charlotte, NC, Johnston, RI, Iselin NJ, or Plano, TX!

The Conversation Designer will be responsible for creating, refining, and optimizing natural, human like voice interactions within our AWS Connect IVR system. This role will focus on designing intuitive conversational flows that enhance the customer experience and improve the effectiveness of our Voice Bot.

Key Responsibilities:

- Design conversational workflows and dialogue scripts for AWS Connect based IVR experiences.

- Develop voice interaction models that align with business goals, customer needs, and best in class conversational design principles.

- Collaborate closely with product, engineering, and operations teams to ensure smooth implementation of designed experiences.

- Analyze call data and customer feedback to identify opportunities for improving system understanding, response accuracy, and conversational fluidity.

- Create guidelines, prompts, and tone of voice standards to ensure consistency across all customer interactions.

- Conduct usability testing, tune bot responses, and iterate designs based on real world performance.

- Ensure all conversation designs adhere to compliance, privacy, and accessibility standards.

Required Skills & Qualifications:

- Experience designing conversational experiences for IVR, voice bots, or virtual assistants.

- Hands on experience with AWS Connect, Contact Flow design, and related AWS services.

- Strong understanding of natural language patterns, conversational UX, and voice interaction best practices.

- Ability to translate complex business processes into clear, simple, intuitive customer dialogues.

- Excellent written communication, analytical thinking, and problem solving skills.

- Experience collaborating with cross functional teams in a fast paced environment.

Preferred Qualifications:

- Experience with Amazon Lex, Bedrock, Nova Sonic, or other conversational AI frameworks

- Experience implementing voice biometrics, fraud detection, or advanced authentication

- Knowledge of call analytics, voice transcription, and conversation intelligence platforms

- Experience in financial services or regulated environments

• - Strong background in customer journey design and service design

Job Summary

The Kitchen Manager is responsible for overseeing the Production and Service Teams working out of the Production Kitchen, including the Dough Supervisor as well as Production Supervisors/Leads. Their role is crucial in terms of motivating and training the staff to execute service, prep and dough tasks. They are responsible for sourcing and ordering an appropriate amount of goods and materials, ensuring the team is prepared to roll out new products, executing service and following up on quality control issues, as well as being a liaison between the Head of Culinary Production/Commissary Production Manager and the Team Members and to help communicate changes effectively. 

Duties and responsibilities

Inventory, Ordering & Receiving

• Keeping all dry, refrigerated and packaging goods organized and maintain an appropriate quantity on hand.
• Planning ahead to place orders for upcoming new products as well as continued regular products. Place orders with multiple vendors. React to out-of-stock and delayed order issues.
• Conduct daily inventory of prepared items such as glazes, fillings and toppings as well as “freezer inventory” to confirm dough on hand.
• Receive, check in and organize deliveries along with delegating team to assist.
• Oversee organization of weekly “transport” deliveries to shops.

Teaching & Coaching

• Instruct team on efficiently and effectively executing products. Follow up with each team member to coach on best practices.
• Train new employees on policies and procedures and engage them as a part of the team.
• Mediate staff disagreements, follow up with disciplinary action if necessary.
• Uphold all sanitary standards and instruct all team members on best practices and standards. 

Admin

• Schedule production team members and drivers 3 weeks in advance using designated scheduling app.
• Maintain “When I Work” with updated pay rates, availabilities, time off requests, new employees.
• Lead weekly meetings with production and service teams
• Keep recipes accurate, up to date and organized.
• Create prep lists for service team for upcoming days.
• Create cleaning lists for staff.

Service

• Expedite donut service, ensuring correct product is packaged for each shop and/or customer.
• Act as the first point of contact for any physical plant issues, including sanitation or pest concerns, equipment maintenance, building issues, etc. Report all issues in a timely manner to the Commissary Operations manager.  
• Monitor sanitation log.
• Ensure timely delivery of products to shops by ensuring drivers stay on schedule.

Working conditions

• Non-standard work week, including early mornings, weekends and federal holidays.
• Standing on feet for 8-10 hours at a time.
• Lifting up to 50lbs.

Requirements

• Must be able to communicate fluently in both Spanish and English 
• Must be Servsafe Manager certified or be willing to gain certification within 30 days of date of hire.

Compensation

We offer a market competitive salary, paid time off, paid sick time, health insurance, employee discount and a great place to work.  

• Location: Boston, MA
• Hybrid: 3 days on site
• Potential Convert: Yes, USC/GC ONLY no exceptions. WILL NOT SPONSOR

• ETL/ELT
• ODI
• PL/SQL coding
• 7 years’ experience
• Knowledge on how to be an admin side of things (not day to day but is able to do that)
• Scripting – Python & Unix Scripting

• Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent and load plans to integrate data from multiple enterprise systems.
• Expertise in building Pl/SQL queries, procedures, data loading process, ensuring high-performance and scalability to meet the evolving data needs of the various applications.
• Design, develop, and maintain ETL/ELT pipelines using Oracle Data Integrator (ODI).
• Collaborate effectively with cross-functional teams, including other data engineers, DBA group, analysts, and business stakeholders, to understand data requirements and deliver solutions.
• Monitor and troubleshoot RMJ jobs, ODI workflows, sessions, agents, and data pipelines on Linux environments.
• Perform root cause analysis for failures related to ODI workflows, RMJ jobs, network connectivity, API integrations, and file transfers.
• Optimize ETL workflows to improve reliability, performance, and scalability.
• Use scripting and automation tools to support data processing and operational workflows.
• Work in Linux/Unix environments, using command-line tools and shell scripts for job automation and troubleshooting.
• Maintain comprehensive documentation of data processes, configurations, and best practices.
• Participate in walk-throughs which review program specifications, source code, and all technical supporting documentation, including screens/reports. Provide feedback in accordance with team standards and guidelines.
• Participate in implementation of changes, enhancements, and newly developed programs.
• Conduct technical research and provide recommendations, develop proofs of concept or prototypes, contributing to technical design of applications.
• Helping to identify coding patterns and anti-patterns and enforce implementation of the patterns through code reviews.
• Quickly resolving issues encountered by business lines in the production environment, maintaining a helpful, "high touch" approach to working with business users, performing root cause analysis, technology evaluation, and performance tuning.

Desired Qualifications:

• Degree in Computer Science, Engineering or related technical area
• 7+ years of extensive hands-on experience in ODI, Oracle Datawarehouse, Oracle PL/SQL, Linux, Python scripting, and ODI admin module (ODI Agent setup, logs configuration, certificate installation).
• Must have experience in building Pl/SQL queries for Oracle Server (incl. stored procedures, functions…) and must understand basic principles of data modeling
• Excellent collaborative and communication skills, particularly in high-stress situations
• Experience with scripting Python and Linux scripting, CLE, networking fundamentals (API, IP/ports, SFTP/FTP connectivity)
• High proficiency in development practices: unit testing, Continuous Integration (CI/CD), refactoring, clean code
• Experience with Bitbucket/GIT source control management
• Problem solving skills, able to determine upcoming risks & issues and address them accordingly.
• Ability to interpret and troubleshoot applications using logs.
• Pro-active approach and good communication skills.
• Experience with agile methodologies (Scrum, Kanban) and tools (Jira)

• Private Banking domain experience.
• Working experience in a financial service industry
• Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal.
• Experience with Apache Airflow for workflow orchestration.
• Knowledge of dbt (Data Build Tool) for modern data transformations.
• Exposure to cloud data platforms or hybrid data architectures.

Key Competencies:

• Strong analytical and problem-solving skills
• Ability to work with large-scale enterprise data environments
• Excellent collaboration and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to continuous learning and technology innovation

Estimated Min Rate: $55.00

Estimated Max Rate: $72.00

What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:  working/work at home options are available for this role.