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Information Technology Jobs in Maple Heights Oh Flexible

127 positions found

Service Technician
✦ New
Salary not disclosed
Broadview Heights, OH 12 hours ago

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Job DescriptionBring your industrial maintenance knowledge to the dock and door industry!

Being a Service Technician holds a sense of integrity and independence. You are the face of the organization with our customers as you maintain Rite-Hite products out of our Broadview Heights, OH, office to focus on the West & Southwest area of Cleveland from a service truck which you can house at your residence. The opportunity offers a career for you to grow your skillset and make a daily impact!

Description:

Rite-HiteService Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.

Rite-Hitesells the best and we hire the best. This position requires experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

  • Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

  • Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

  • Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

The hiring range for this position in USA-OH-Broadview Hts is $23.35-$32.10 per hour based on a 40-hour work week. The number of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus opportunity may be provided as part of the compensation package, in addition to the full range of benefits including medical, dental, life, and vision insurance, disability, a 401(k) plan, profit sharing, and PTO/vacation.
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Support Engineer, Tier 3
✦ New
Salary not disclosed
Independence, OH 12 hours ago

About Keyfactor


Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 3


Location: United States; Remote, MST or PST


Experience: Senior Level


Job Function: Support


Employment Type: Full-Time


Industry: Computer and Network Security


Job Summary


The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.


Applicants must hold US citizenship or US permanent resident status.


Job Responsibilities


Advanced Technical Resolution



  • Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
  • Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
  • Proactively identifies and addresses issues prior to customer or executive escalation.
  • Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
  • Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.

Subject Matter Expertise



  • Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
  • Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
  • Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
  • Contributes technical insight related to emerging risks, architectural considerations, and support readiness.

Knowledge Sharing & Enablement



  • Mentors and provides technical guidance to support engineers across all tiers.
  • Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
  • Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
  • Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.

Systemic Improvement & Cross-Functional Collaboration



  • Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
  • Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
  • Provides technical input that informs product quality, platform stability, and support scalability.
  • Represents customer impact and operational risk during cross-functional discussions and incident reviews.

Customer & Incident Management



  • Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
  • Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
  • Maintains accountability for case progression, resolution quality, and documentation accuracy.

Minimum Qualifications, Education, and Skills



  • 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
  • Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
  • Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
  • Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
  • Proficient in SQL database analysis, including complex queries and table structure evaluation.
  • Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
  • Experience with cloud platforms such as AWS and/or Azure.
  • Expertise in containerization and orchestration technologies (Docker, Kubernetes).
  • Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
  • Maintains a high standard of customer focus and operational accountability.
  • Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.

Compensation


Salary will be commensurate with experience.


Culture, Career Opportunities and Benefits


We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.


Here are just some of the initiatives that make our culture special:



  • Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  • Comprehensive benefit coverage globally.
  • Generous paid parental leave globally.
  • Competitive time off globally.
  • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  • The Keyfactor Alliance Program to support DEIB efforts.
  • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  • Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  • Monthly Talent development and Cross Functional meetings to support professional development.
  • Regular All Hands meetings - followed by group gatherings.

Our Core Values


Our core values are extremely important to how we run our business and what we look for in every team member:


Trust is paramount.


We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.


Customers are core.


We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.


Innovation never stops, it only accelerates.


The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.


We deliver with agility.


We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.


United by respect.


Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.


Teams make "it" happen.


Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.


Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.


REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.


Keyfactor Privacy Notice

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Advanced Electronics / Computer Field Technician (Cleveland)
✦ New
🏢 US Navy
Salary not disclosed
Cleveland, Ohio 1 day ago
WARFIGHTERS NEED MEDICAL WARRIORS.
Saving lives is the mission-but for Special Operations medics, it's a mission fought in the shadows. These elite medical specialists don't just treat injuries; they bring life-saving expertise into the fight.
From stabilizing wounded operators under enemy fire to leaping from helicopters and diving with Special Operations teams, Hospital Corpsmen in the Advanced Technical Field (HM-ATF), are trained to handle medical emergencies wherever the mission takes them. As part of an exclusive group supporting SEALs, Divers, SWCC, and EOD teams, they deliver critical care in the most extreme conditions. You might serve in one of three roles: a Search & Rescue Medical Technician, a Dive Medical Technician or as a Special Operations Independent Duty Corpsman.
It's not easy to earn the title Doc. But when warfighters put their lives on the line, they need a medical warrior by their side.
Enlisted None
WATCH VIDEOS ABOUT SPECIAL OPERATIONS CORPSMEN
Special Operations Independent Duty Corpsman
Search and Rescue Medical Technician
Medical Deep Sea Diving Technician
SPECIAL OPERATIONS CORPSMAN: CAREER DETAILS & REQUIREMENTS
Responsibilities
Those in the Hospital Corpsman Advanced Technical Field go beyond the duties of basic Hospital Corpsman, working in austere and challenging environments while saving lives. Each of the three classifications has its own responsibilities:
Special Operations Independent Duty Corpsman (SOIDC)
  • Provide advanced medical care and operational services for Marine Reconnaissance, USMC Special Operations Forces and Navy Special Operations Command personnel, like SWCC and SEALs
  • Engage as a team member in direct action, special reconnaissance, foreign internal defense and unconventional warfare

Search and Rescue Medical Technician (SMT)
  • Rescue patients and deliver emergency care from the back of a helicopter
  • Perform aircrew duties and En Route Care (ERC) for routine illness and emergent patients
  • Provide relief and assistance in areas ravaged by catastrophic natural disasters
  • Support Search and Rescue (SAR), tactical evacuation (TECEVAC), Medical Evacuation (MEDEVAC), casualty evacuation (CASEVAC) and Combat Search & Rescue (CSAR) for Navy and Marine Corps Aviation

Deep Sea Diving Medical Technician (DMT)
  • Provide basic medicine and assist medics in prevention and treatment of diving related illnesses, injuries associated with deep sea diving and hyperbaric conditions
  • Operate, test and repair all Navy diving equipment
  • Perform underwater inspections, harbor/port/ship security inspections, conduct ordnance searches, rescue personnel, engage in special warfare and small boat operations
  • Operate Swimmer Delivery Vehicle Dry-Deck Shelter system and submarine Lock-in/Lock-out systems

Work Environment
As a Hospital Corpsman, you have the most diverse range of work environments in the Navy. Your job will likely take you all over the world-and far out of your comfort zone. If you choose to go the Hospital Corpsman Advanced Technical Field route, you will work in extreme and sometimes precarious conditions. From deep-sea diving to combat missions to flying in MH-60 Romeo helicopters, you will train outside the realm of conventional military forces to prepare for any mission. You may work independent of a physician or under supervision in this program.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), you'll report for specialized training including:
Hospital Corps A School (19 weeks) in San Antonio, Texas for training on basic principles and techniques of patient care and first aid procedures.
After A School, HM-ATF candidates track to one of three advanced training paths:
  • Special Operations Independent Duty Corpsman Pipeline (121 weeks)
    Areas of training include but are not limited to basic reconnaissance, airborne operations, combatant diving, demolitions, clinical diagnostics, advanced trauma skills, Advanced Cardiac Life Support (ACLS), basic surgical anesthesia, basic veterinary medicine and basic dental exams.
  • Search and Rescue Medical Tech Pipeline (27 weeks)
    Areas of training include but are not limited to advanced fluid resuscitation, administration and management of Advanced Life Support medications, use of emergency medical equipment, rescue and recovery devices and patient handling.
  • Medical Deep Sea Diving Tech Pipeline (28 weeks)
    Areas of training include but are not limited to diving physics, scuba and surface-supplied air diving, recognition and treatment of diving related illnesses.
    After completing your pipeline, you'll receive your first assignment. You'll go wherever you're needed, which can be anywhere in the world. Automatic promotion opportunities are available but are competitive and based on completion of pipeline.
    Post-Service Opportunities
    There's no better way to begin a successful career in health care than by serving in the medical support division of America's Navy. Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as Emergency Medical Technician (EMT), Home Health Aide, Anesthesiologist Assistant and more.
    Education Opportunities
    Beyond offering access to professional credentials and certifications, Navy technical and operational training in the medical field can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
    You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
    Qualifications & Requirements
    A high-school diploma or equivalent is required to become an Enlisted Sailor. Those seeking a position as a Hospital Corpsman must be U.S. citizens.
    While no college degree is required to apply for a position as a Hospital Corpsman Advanced Technical Field, a high degree of difficulty should be expected. Entry Requirements include:
    • Vision correctable to 20/20
    • Normal color perception
    • Pass a physical examination
    • 28 years of age or younger
    • U.S. citizen eligible for security clearance

    In addition to strong communication, writing and arithmetic skills, you should also have a genuine interest in providing health care, along with good use of your hands and strong physical stamina.
    The Minimum and Elevated Navy Physical Screening Test (PST & EPST) requirements are:
    For Special Operations Independent Duty Corpsman (SOIDC)
    Exercise Time Min. Elevated Swim 500 yards (breast or sidestroke) Unlimited 12:30 9:30 Push-up 2:00 50 75 Curl-up 2:00 50 75 Pull-up 2:00 10 15 Run 1.5 miles Unlimited 10:30 9:30
    For Search and Rescue Medical Technicians (SMT)
    Exercise Time Min. Swim 500 yards (breast or sidestroke) Unlimited 12:00 Push-up 2:00 42 Pull-up 2:00 04 Run 1.5 miles Unlimited 12:00
    For Deep Sea Diving Medical Technicians (DMT)
    Exercise Time Min. Swim 500 yards (breast or sidestroke) Unlimited 12:00 Push-up 2:00 50 Pull-up 2:00 06 Run 1.5 miles Unlimited 11:30
    Candidates who achieve the Elevated Physical Screening Test (EPST) scores shown above may qualify for the Enlisted Bonus for Shipping (EB-SHP) program. These elevated standards must be met during your 14-day shipping PST to be eligible for the bonus. Learn more about Navy enlistment bonuses.
    Important personal traits for this role include maturity, resourcefulness, dependability and trustworthiness. Please note that any illegal involvement with drugs may be disqualifying.
    General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
    Part-Time Opportunities
    There are no part-time jobs as a Navy Reserve Sailor in this role. Go back to Careers to find other jobs that have a Reserve component. You can also find out more about what life is like as a Reserve Sailor in the Navy.
    Compare Navy Careers
    See how a career as a Hospital Corpsman Advanced Technical Field compares to other Navy jobs.
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Associate Cloud Engineer
✦ New
🏢 Keyfactor
Salary not disclosed
Independence, OH 1 day ago

About Keyfactor


Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Associate Cloud Engineer


Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)


Experience: Associate


Job Function: Cloud Operations


Employment Type: Full-Time


Industry: Computer and Network Security


About the position


The Associate Cloud Engineer supports the operation and maintenance of the organization's cloud infrastructure by executing defined tasks and following established procedures and security best practices.


This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.


Applicants must reside in the United States. US Citizenship required.


Responsibilities


Infrastructure as Code (IaC)



  • Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
  • Works with low-complexity infrastructure code, including writing or enhancing existing definitions
  • Seeks guidance from more senior engineers for non-routine work
  • All changes are reviewed prior to implementation

Configuration



  • Works with service management and configuration tools to support server configuration
  • Has exposure to low-complexity configuration code and established configuration patterns
  • Non-routine configuration changes require guidance and review from senior team members

Task Automation



  • Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
  • Supports low-complexity automation tasks
  • All automation work is reviewed before implementation

Networking



  • Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
  • Implements networking changes that have been reviewed and approved

Monitoring & Alerting



  • Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
  • Supports monitoring configuration changes under guidance

Patch Management



  • Participates in patch management activities and routine maintenance efforts
  • Troubleshoots common patching issues and escalates complex cases as needed

PKI Knowledge



  • Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
  • Performs routine PKI tasks using documented procedures
  • All PKI-related work is reviewed prior to implementation

Product Knowledge



  • Has exposure toKeyfactor'shosted products and core functionality
  • Deploys and configures products to a baseline level using documented instructions
  • Performslow-complexitytroubleshooting with review before changes are applied

Minimum Qualifications, Education, and Skills



  • High School Diploma orequivalent experience
  • Up to 2 years of related work experience and general knowledge within their functional area
  • Working knowledge of Microsoft Azure, including native services and tooling
  • Hands-onexperience with Infrastructure as Code (IaC) and configuration management tools
  • PowerShell scripting (medium complexity)
  • Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
  • Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
  • Effectivewritten and verbal communication skills with a professional demeanor
  • Organizational, time-management, and attention-to-detail skills
  • Ability to collaborate effectively within a team environment
  • Self-motivated with the ability to complete projectsin a timely manner
  • Able to thrive in a fast-paced,deadline drivenenvironment. #LI-NA1

Compensation


Salary will be commensurate with experience.


Culture, Career Opportunities and Benefits


We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.


Here are just some of the initiatives that make our culture special:



  • Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  • Comprehensive benefit coverage globally.
  • Generous paid parental leave globally.
  • Competitive time off globally.
  • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  • The Keyfactor Alliance Program to support DEIB efforts.
  • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  • Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  • Monthly Talent development and Cross Functional meetings to support professional development.
  • Regular All Hands meetings - followed by group gatherings.

Our Core Values


Our core values are extremely important to how we run our business and what we look for in every team member:


Trust is paramount.


We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.


Customers are core.


We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.


Innovation never stops, it only accelerates.


The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.


We deliver with agility.


We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.


United by respect.


Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.


Teams make "it" happen.


Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.


Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.


REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.


Keyfactor Privacy Notice

Not Specified
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Support Engineer, Tier 1
✦ New
🏢 Keyfactor
Salary not disclosed
Independence, OH 1 day ago

About Keyfactor


Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 1


Location: United States; Atlanta


Experience: Associate Level


Job Function: Support


Employment Type: Full-Time


Industry: Computer and Network Security



Job Summary


The Support Engineer, Tier 1, resolves customer-reported technical issues of moderate complexity and supports the continuity of customer operations. This role demonstrates growing technical proficiency, effective customer communication, and increasing ownership of support cases through resolution. The Support Engineer contributes to team knowledge, follows established processes, and continues to build depth in supported products and technologies.


Applicants must hold US citizenship or US permanent resident status.



Job Responsibilities


Customer Engagement & Support



  • Serves as a technical point of contact for customers, engaging via calls and written communication to diagnose issues and provide timely support.
  • Responds to customer inquiries within defined SLAs, prioritizing cases based on impact and severity with guidance as needed.
  • Communicates technical information clearly and professionally, adapting explanations to customer technical proficiency.
  • Provides accurate and timely case updates in alignment with incident severity and communication standards.
  • Assists customers with product usage, configuration guidance, and best practices to reduce repeat issues.

Case Ownership & Management



  • Manages assigned support cases through resolution with appropriate guidance and escalation.
  • Maintains accurate, clear, and technically appropriate case documentation in the support CRM system.
  • Produces case summaries outlining troubleshooting steps and resolutions to support knowledge sharing.
  • Collaborates with peers and participates in SWARM models to resolve more complex or escalated issues.
  • Performs log review and configuration analysis to support root cause identification.

Technical Problem Solving & Analysis



  • Uses lab environments and internal tools to reproduce issues, validate findings, and test solutions under guidance.
  • Troubleshoots the majority of assigned cases using documentation, established procedures, and peer support.
  • Identifies patterns in recurring issues and raises observations to senior team members for review.
  • Contributes to internal knowledge base articles and documentation to improve support efficiency.
  • Shares learnings and troubleshooting approaches with the team to build collective knowledge.

Product & Domain Knowledge



  • Demonstrates working knowledge of supported products and underlying technologies.
  • Resolves routine and moderately complex technical issues within assigned product areas.
  • Applies product knowledge to evaluate customer environments and configurations with guidance.
  • Supports customers with standard deployment, configuration, and operational recommendations.
  • Continues to develop technical expertise through hands-on experience, training, and peer collaboration.

Escalation & Incident Support



  • Follows established escalation procedures to ensure timely resolution and appropriate visibility.
  • Partners with senior engineers and SWARM teams on complex cases and higher-impact incidents.
  • Assists in building and maintaining lab environments as needed to support issue diagnosis.

Collaboration & Continuous Improvement



  • Participates in team knowledge-sharing sessions and enablement activities.
  • Provides feedback on tools, documentation, and processes to improve support effectiveness.
  • Collaborates with cross-functional teams as needed to support customer outcomes.
  • Supports ongoing initiatives to improve workflows, consistency, and customer experience.

Minimum Qualifications, Education, and Skills



  • Bachelor's degree or equivalent practical experience.
  • 1-3 years of technical support or engineering experience in a customer-facing environment.
  • Ability to manage multiple support cases with guidance while maintaining service quality.
  • Strong written and verbal customer communication skills.
  • Demonstrated commitment to customer satisfaction and continuous learning.
  • Experience with log analysis and troubleshooting fundamentals.
  • Working knowledge of database fundamentals, including basic SQL queries.
  • Familiarity with Linux operating systems and Windows Server environments. #LI-NA1

Compensation


Salary will be commensurate with experience.


Culture, Career Opportunities and Benefits


We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.


Here are just some of the initiatives that make our culture special:



  • Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  • Comprehensive benefit coverage globally.
  • Generous paid parental leave globally.
  • Competitive time off globally.
  • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  • The Keyfactor Alliance Program to support DEIB efforts.
  • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  • Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  • Monthly Talent development and Cross Functional meetings to support professional development.
  • Regular All Hands meetings - followed by group gatherings.

Our Core Values


Our core values are extremely important to how we run our business and what we look for in every team member:


Trust is paramount.


We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.


Customers are core.


We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.


Innovation never stops, it only accelerates.


The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.


We deliver with agility.


We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.


United by respect.


Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.


Teams make "it" happen.


Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.


Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.


REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.


Keyfactor Privacy Notice

Not Specified
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Laboratory Technician
✦ New
🏢 Belcan
Salary not disclosed
Cleveland, OH 1 day ago

Benefits:

On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within.

*Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment.

*Six Paid Statutory Holidays after 90 days probationary period.

*One Week Paid Vacation Bonus after six months / 1960 regular hours.

*Weekly pay by direct deposit.

*Performance Reviews (and compensation reviews)


Job Description:

Responsibilities:

* Under direct supervision, performs a variety of routine laboratory operations in a quality assurance or research setting.

* Duties usually consist of making measurements, performing several routine quantitative and qualitative biological or chemical analytical tests according to standard procedures.

* Assists higher level technicians in setup of laboratory equipment and in recording data for experiments and procedures.

* Requires knowledge in using various instruments to prepare for and perform tests.

* Performs routine and safety program checks and preventive maintenance on instruments.

* This is an entry-level position.

* Typically requires a high school education or equivalent and no prior experience.


Experience:

* 0-3 years.

Not Specified
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Fleet Service Technician
Salary not disclosed
Twinsburg, Ohio 2 days ago
Job Overview:

Fleet Mechanic III - Twinsburg, OH
About the Role
  • Perform scheduled preventative maintenance and necessary repairs to automobiles, trucks (light and heavy), trailers, vans and forklifts.
  • Disassembles and overhauls motors, transmissions, clutches, rear ends and electrical systems.
  • Complete all necessary documents, including vehicle records.
  • Manage ordering and inventory of parts.
  • Will act as a mentor to the class I & II mechanics.

Shift and Schedule

  • Monday through Friday
  • 11:00am until finished
  • Flexibility to work overtime and weekends as needed

About You

We are looking for a self-motivated individual who enjoys working in a fast-paced environment. You have great communication skills. You are a problem solver with technical aptitude and a willingness to keep learning. Please apply now if you are the person we're searching for!


Total Rewards:
  • Pay starting at $35.06 per hour.
  • Benefits, subject to eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!

Requirements:
  • High school diploma or general equivalency diploma (GED) preferred
  • Valid driver's license
  • Lift, push, and pull a minimum of 50 pounds repeatedly
  • 3 years of fleet experience with the ability to work on all types of power units, trailers, and material handling equipment
  • 3 years of previous experience working on hydraulics, electrical, suspension, and breaks.
  • 2 years of experience using a computer to run diagnostics on fleet vehicles
  • Able to supply own set of tools
  • Will be required to achieve within the first year of employment with Keurig Dr Pepper: Automotive Service Excellence (ASE) Heavy and Medium duty certification, DOT Commercial Driver's License (CDL A), DOT brake and annual inspection certification, A/C Certification, Forklift Operator License

Company Overview:

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to

permanent
View & Apply
Full-Time Service Technician
🏢 Keurig Dr Pepper
$35.06
Twinsburg, OH 2 days ago
Fleet Mechanic III - Twinsburg, OH
Perform scheduled preventative maintenance and necessary repairs to automobiles, trucks (light and heavy), trailers, vans and forklifts.
Disassembles and overhauls motors, transmissions, clutches, rear ends and electrical systems.
Complete all necessary documents, including vehicle records.
Manage ordering and inventory of parts.
Shift and Schedule
~ Monday through Friday
~Flexibility to work overtime and weekends as needed

Pay starting at $35.06 per hour. 
Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!

High school diploma or general equivalency diploma (GED) preferred
~ 3 years of fleet experience with the ability to work on all types of power units, trailers, and material handling equipment
~3 years of previous experience working on hydraulics, electrical, suspension, and breaks.
~2 years of experience using a computer to run diagnostics on fleet vehicles
~ Automotive Service Excellence (ASE) Heavy and Medium duty certification, DOT Commercial Driver’s License (CDL A), DOT brake and annual inspection certification, A/C Certification, Forklift Operator License

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.  
KDP uses artificial intelligence to   assist   with   initial   resume screening and candidate matching. This technology helps us efficiently   identify   candidates whose qualifications align with our open roles . If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to   .  
permanent
View & Apply
Night Fleet Service Technician
🏢 Keurig Dr Pepper
$35.06
Twinsburg, OH 2 days ago
Fleet Mechanic III - Twinsburg, OH
Perform scheduled preventative maintenance and necessary repairs to automobiles, trucks (light and heavy), trailers, vans and forklifts.
Disassembles and overhauls motors, transmissions, clutches, rear ends and electrical systems.
Complete all necessary documents, including vehicle records.
Manage ordering and inventory of parts.
Shift and Schedule
~ Monday through Friday
~Flexibility to work overtime and weekends as needed

Pay starting at $35.06 per hour. 
Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!

High school diploma or general equivalency diploma (GED) preferred
~ 3 years of fleet experience with the ability to work on all types of power units, trailers, and material handling equipment
~3 years of previous experience working on hydraulics, electrical, suspension, and breaks.
~2 years of experience using a computer to run diagnostics on fleet vehicles
~ Automotive Service Excellence (ASE) Heavy and Medium duty certification, DOT Commercial Driver’s License (CDL A), DOT brake and annual inspection certification, A/C Certification, Forklift Operator License

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.  
KDP uses artificial intelligence to   assist   with   initial   resume screening and candidate matching. This technology helps us efficiently   identify   candidates whose qualifications align with our open roles . If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to   .  
permanent
View & Apply
Hiring: Part-Time Data Entry Personnel (up to $3,000/study)
🏢 Maxion
Salary not disclosed
Cleveland, Ohio 3 days ago

Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and start earning extra income today!

Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require no previous experience and offer unmatched flexibility. Choose the studies that suit you best—whether online, in-person, or over the phone—and get paid for sharing your opinions.

Don't miss out on this chance to turn your free time into valuable earnings!

Participants are needed on a wide range of topics such as:

  • Health Issues (Research for cures and new medications to treat ailments)
  • Consumer Products (Your experience with consumer products)
  • Shopping (Shopping experiences)
  • Internet Usage (How you use the internet)
  • Vehicles (recreational vehicles and automobiles)
  • Employment (Various types of jobs or career fields)
  • Food & Beverages (the consumption of various foods and beverages)
  • Entertainment (About TV, movies or video games)
  • Social Media (the use of different social media platforms)
  • Financial (Banking and investing)
  • Retirement (Planning what, when and how)
  • Gender (studies based on your gender)
  • Housing (Renters or Homeowners)

Compensation:

  • Earn up to $250+ in Just ONE Hour! (Focus Group Session)
  • Earn up to $3,000+ (Multi-Session Studies)

Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed if you choose to work from home.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are launched to the public.

Qualifications:

  • Speak and/or read English
  • Must be 18yrs old or older
  • Must have either a phone, computer or tablet with internet connection

Experience:

  • Start Immediately - No Experience Needed! Anyone Can Participate!

Education:

  • Open to all education levels - Your opinion matters!
temporary
View & Apply
Salesforce Solution Architect (Remote)
✦ New
Salary not disclosed
Atlanta, Remote 12 hours ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.

The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.

Key Requirements: Strong experience in Salesforce with deep platform knowledge.

Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.

A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).

Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.

Salesforce certifications are helpful and considered an advantage.

Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
Not Specified
View & Apply
Lead Data Scientist (Hybrid)
✦ New
Salary not disclosed
Saint Paul, MN, Hybrid 12 hours ago

*At Securian Financial the internal position title is Data Science Sr Con.*

Position Overview

As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.

You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.

Key Responsibilities

  • Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.

  • Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.

  • Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.

  • Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.

  • Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.

  • Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.

  • Drive adoption of enterprise standards for data science, machine learning, and responsible AI.

  • Identify opportunities for process improvements and automation using advanced analytics and AI techniques.

  • Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.

Preferred Qualifications

  • A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.

  • At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.

  • Experience building and deploying production solutions

  • Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.

  • 2+ years of experience in Insurance, actuarial, or a related field

  • Proficiency in programming languages such as Python

  • Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).

  • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).

  • Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.

  • Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models

  • Excellent problem-solving skills and the ability to think critically and analytically.

  • Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.

  • Demonstrated ability to manage multiple projects and prioritize tasks effectively.

  • A passion for continuous learning and staying current with industry trends and developments.

Preferred Skills

  • Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.

  • Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.

  • Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.

  • Knowledge of data governance and data privacy regulations.

  • Background in finance, healthcare, or other specialized industries.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$111,300.00 - $207,800.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
View & Apply
Application Engineer- Actuarial Systems (Hybrid)
✦ New
🏢 Securian
Salary not disclosed
Saint Paul, MN, Hybrid 12 hours ago

*Securian Financial Groups internal position title is Engineering Sr Analyst.

Position Summary:

Are you an experienced application developer passionate about creating impactful technology solutions? Securian Financial is seeking an Engineering Senior Analyst with 2-4 years of proven application development experience, specifically skilled in Java, Mainframe, and Informatica, to join our Life & Annuity Actuarial Systems Technology team. As a crucial member of our agile scrum team, you'll innovate, optimize data processing, and support critical actuarial systems, leveraging a diverse technology stack including AWS, Spring, SQL Server, and Oracle.

Responsibilities include but not limited to:

  • Own critical business application support, promptly resolving complex production issues to ensure reliable and efficient operations.
  • Drive modernization initiatives such as Application Rationalization and migration to AWS, significantly enhancing our systems' capabilities and performance.
  • Become a subject matter expert in Individual Life and Annuity business processes, influencing strategic decisions and technical planning.
  • Cultivate strong relationships with stakeholders and cross-functional teams, fostering collaboration and alignment.
  • Lead and execute projects through detailed analysis, thoughtful design, robust development, rigorous testing, seamless integration, and successful implementation.
  • Encourage innovation and creativity through a proactive test-and-learn approach, contributing actively to continuous improvement.

Qualifications:

  • 2-5 years of proven professional experience in application development.
  • Extensive experience (3+ years) in Java development, particularly using Spring and Spring Batch frameworks.
  • Demonstrated ability to tackle and resolve complex technical challenges.
  • Excellent communication and interpersonal skills, thriving in a collaborative team environment.
  • Strong expertise in Mainframe systems and Informatica ETL tools.

Preferred Qualifications:

  • Experience in system design and analysis.
  • Expertise in Mainframe systems and Informatica ETL tools.
  • Previous exposure to actuarial systems or financial services technology environments.

#LI-Hybrid **This position will have a hybrid working arrangement, working in-office for a minimum of 3 days a week.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
View & Apply
Data Science Sr Analyst (Hybrid)
✦ New
🏢 Securian
Salary not disclosed
Saint Paul, MN, Hybrid 12 hours ago

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

  • Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

  • Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

  • Monitor model performance, data drift, and operational KPIs.

  • Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

  • Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

  • Transform structured, semi-structured, and unstructured data into actionable features and insights.

  • Perform exploratory analysis and visualization to identify operational improvement opportunities.

  • Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

  • Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

  • Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

  • Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

  • Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

  • Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

  • Experience building operationalized data science solutions (not just prototypes).

  • Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

  • Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

  • Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

  • 2+ years of hands-on experience in data science, applied AI, or machine learning.

  • Experience supporting AI solutions in operational or production environments.

  • Familiarity with MLOps practices, model governance frameworks, and automation tooling.

  • Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
View & Apply
ServiceNow Sr Analyst (Hybrid)
✦ New
🏢 Securian
Salary not disclosed
Saint Paul, MN, Hybrid 12 hours ago

*At Securian Financial the internal position title is Infrastructure Sr Analyst.*

Position Overview

As a ServiceNow Sr. Analyst, you will be responsible for maintaining, enhancing, and automating the existing infrastructure and supporting processes for the ServiceNow Platform. Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You will define and implement technology solutions within the ServiceNow platform that align with Securian's business objectives and overall IT strategies. You will design, develop, and deploy applications within the ServiceNow platform. Collaboration with diverse business and technology teams will be essential. You will research trends impacting the ServiceNow technology platform. Finally, you will provide direction, guidance, and thought leadership to ITSM process owners to enhance their competency in leveraging CMDB, incident, problem, asset, change, knowledge, and service catalog management processes, streamlining operations.

Responsibilities include but not limited to:

  • Maintain, support, and develop the ServiceNow platform via scripting and system configurations.

  • Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.

  • Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.

  • Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.

  • Train internal associates and administrators in the use and configuration of ServiceNow applications.

  • Own your code from design to delivery, including test automation and detailed documentation.

  • Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets.

  • Provide rotational after-hours on-call support for ServiceNow production issues.

Qualifications:

  • 2+ years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.

  • Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.

  • Skilled in configuring ServiceNow Discovery and Orchestration.

  • Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.

  • Strong verbal and written communication skills to convey technical information and ideas at all business levels.

  • Proven ability to effectively prioritize and execute tasks in a fast-paced environment.

  • Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action.

Preferred Qualifications:

  • 2+ years of experience deploying, implementing, administering, configuring, and/or developing solutions on the ServiceNow technology platform.

  • Bachelor's Degree or equivalent experience, education, and certification.

  • Broad technical experience that includes integrations and infrastructure build and support.

  • ServiceNow Administrator certification, with additional development certifications/experience (e.g., Advanced System Administration, Certified Application Developer, Application Creation).

  • Experience and understanding of web technologies, SaaS solutions, and development (HTML, CSS, JavaScript).

  • Experience with application integrations using technologies such as SOAP or REST Web Services, JDBC/ODBC, and flat files.

  • Experience with ServiceNow reports, dashboards, and Performance Analytics.

  • Knowledge of Information Protection strategies (DR, encryption).

  • Understanding of data management and concepts such as data normalization, record retention, and archiving.

  • ITIL certification V3/V4.

  • Project management and leadership skills (agile preferred) with proven ability to deliver outcomes on complex service management initiatives and transformations.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
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Flexible Earnings Provider (Hiring Immediately)
✦ New
Salary not disclosed

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

  • Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
  • Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
  • Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
  • Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
  • Quick and easy start:Sign up in minutes and get on the road fast.**
  • Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

  • 18+ years old*** (21+ to deliver alcohol)
  • Any car, scooter, or bicycle (in select cities)
  • Driver's license number
  • Social security number (only in the US)
  • Consistent access to a smartphone

How to Sign Up

  • Click “Sign UpApply Now” and complete the sign up process
  • Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.


Remote working/work at home options are available for this role.
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Sr. Data Engineer (Hybrid)
✦ New
Salary not disclosed

Sr. Data Engineer (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Data Engineer (Hybrid) on our Information Technology team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Data Engineer, you will play a key role in implementing
and maintaining AMA's enterprise data platform to support analytics,
interoperability, and responsible AI adoption. This role partners closely with
platform engineering, data governance, data science, IT security, and business
stakeholders to deliver highquality, reliable, and secure data products. This
role contributes to AMA's modern lakehouse architecture, optimizing data
operations, and embedding governance and quality standards into engineering
workflows. This role serves as a
senior technical contributor within the team-providing mentorship to junior
engineers and implementing engineering best practices within the data platform function,
in alignment with architectural direction set by leadership.

RESPONSIBILITIES:

Data Engineering & AI Enablement

  • Build and maintain scalable data pipelines and
    ETL/ELT workflows supporting analytics, operational reporting, and AI/ML use
    cases.
  • Implement best practice patterns for ingestion,
    transformation, modeling, and orchestration within a modern lakehouse
    environment (e.g., Databricks, Delta Lake, Azure Data Lake).
  • Develop highperformance
    data models and curated datasets with strong attention to quality, usability,
    and interoperability; create reusable engineering components and automation.
  • Collaborate with the Architecture Team, the Data
    Platform Lead, and federated IT teams to optimize storage, compute, and
    architectural patterns for performance and costefficiency.
  • Build model-ready data sets and feature
    pipelines to support AI/ ML use cases; serve as a technical coordination point
    supporting business units' AI-related infrastructure needs.
  • Collaborate with data scientists and AI Working
    Group to operationalize models responsibly and maintain ongoing monitoring
    signals.

Governance, Quality & Compliance

  • Embed data governance, metadata standards,
    lineage tracking, and quality controls directly into engineering workflows;
    ensure technical implementation and alignment within engineering workflows.
  • Work with the Data Governance Lead and business
    stakeholders to operationalize stewardship, classification, validation,
    retention, and access standards.
  • Implement privacybydesign and securitybydesign
    principles, ensuring compliance with internal policies and regulatory
    obligations.
  • Maintain documentation for pipelines, datasets,
    and transformations to support transparency and audit requirements.

Platform Reliability, Observability & Optimization

  • Monitor and troubleshoot pipeline failures,
    performance bottlenecks, data anomalies, and platformlevel issues.
  • Implement observability tooling, alerts,
    logging, and dashboards to ensure endtoend reliability.
  • Support cost governance by optimizing compute
    resources, refining job schedules, and advising on efficient architecture.
  • Collaborate with the Data Platform Lead on
    scaling, configuration management, CI/CD pipelines, and environment management.
  • Collaborate with business units to understand
    data needs, translate them into engineering requirements, and deliver
    fit-for-purpose data solutions; share and apply best practices and emerging
    technologies within assigned initiatives.
  • Work with IT Security and Legal/ Compliance to
    ensure platform and datasets meet risk and regulatory standards.

Staff Management

  • Lead, mentor, and provide management oversight
    for staff.
  • Responsible for setting objectives, evaluating
    employee performance, and fostering a collaborative team environment.
  • Responsible for developing staff knowledge and
    skills to support career development.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's degree in Computer Science, Engineering, Information Systems, or related field preferred or equivalent work experience and HS diploma/equivalent education required.
  2. 5+ years of experience in data engineering within cloud environments
  3. Experience in people management preferred.
  4. Demonstrated hands-on experience with modern data platforms (Databricks preferred).
  5. Proficiency in Python, SQL, and data
    transformation frameworks.
  6. Experience designing and operationalizing
    ETL/ELT pipelines, orchestration workflows (Airflow, Databricks Workflows), and
    CI/CD processes.
  7. Solid understanding of data modeling,
    structured/unstructured data patterns, and schema design.
  8. Experience implementing governance and quality
    controls: metadata, lineage, validation, stewardship workflows.
  9. Working knowledge of cloud architecture, IAM,
    networking, and security best practices.
  10. Demonstrated ability to collaborate across
    technical and business teams.
  11. Exposure to AI/ML engineering concepts, feature
    stores, model monitoring, or MLOps patterns.
  12. Experience with infrastructureascode
    (Terraform, CloudFormation) or DevOps tooling.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $115,523.42-$150,972.44. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Sr. Financial Systems Analyst (Hybrid)
✦ New
🏢 American Medical Association
Salary not disclosed
Chicago, IL, Hybrid 1 day ago

Sr. Financial Systems Analyst

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Financial Systems Analyst on our Finance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Financial Systems Analyst, you will provide administrative
and functional maintenance and support for AMA's financial applications,
including Infor/Lawson, Oracle EPM (Hyperion), Blackline, Ironclad, Concur, and
other Finance-led systems. Focus on business process management, system
utilization, and ensuring data integrity across Finance. Liaise
with internal customers, functional areas and IT resources as well as external
vendors including hosting and SaaS providers.

RESPONSIBILITIES:

Financial Systems Management

  • Provide functional support for month-end closing activities, monitor interfaces, troubleshoot user issues, meta-data maintenance, and financial systems operation.
  • Perform requirement gathering, analysis, documentation, and coordination of system enhancements or configuration changes based on Finance business needs.
  • Conduct testing and user acceptance for system changes.
  • Identify system issues by understanding Finance business processes and develop solutions to resolve the issues.
  • Collaborate with internal customers, functional areas, and IT resources to evaluate opportunities for system optimization.
  • Participate in troubleshooting sessions for system issues, proposing business-side solutions and providing subject matter expertise.
  • Maintain the security, confidentiality, and integrity of data on all AMA financial systems.

Documentation, Process, and Project Management

  • Document and analyze business processes, system configuration, and user procedures.
  • Support transition planning, system upgrades, and releases in conjunction with IT and vendors, providing business-side expertise and functional testing.
  • Provide input on changes requests and assist in evaluating system impacts.
  • Prepare training materials and support end users.
  • Work on cross-departmental initiatives to streamline processes/workflows to improve efficiency of monthly financial closes.

Technical Collaboration

  • Perform limited hands-on scripting, including simple SQL queries,
  • Collaborate with IT teams for complex technical tasks, integrations, and technical troubleshooting.
  • Work with system vendors and IT to support system upgrades, enhancements, and drive issue resolution.
  • Document data flows between Finance systems and assist in defining requirements for integrations.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's Degree in Finance, Accounting, Information Systems,
    or a related field required.
  2. 5+ years of experience working on finance business processes and
    a suite of financial applications including Infor/Lawson or similar ERP systems
    required.
  3. In depth expertise with multiple financial system cycles including
    accounts receivable, accounts payable, general ledger and bank settlement
    processes.
  4. Demonstrated ability to gather and document business
    requirements, assist with solution configuration / design, and coordinate user
    acceptance testing.
  5. Strong collaboration skills with IT and vendors.
  6. Working knowledge of both relational and multi-dimensional data
    modeling concepts and processes using Microsoft SQL.
  7. Strong analytical and problem-solving skills, with the ability
    to understand complex financial definitions and information and grasp
    technology concepts.
  8. Demonstrated experience supporting, configuring, and
    administering financial systems, ideally Oracle Lawson, Hyperion, Concur, or
    similar ERP platforms, including coordinating enhancements with IT and vendors.
  9. Excellent written and oral communication skills to translate
    business needs into clear requirements for IT partners.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
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Systems Analyst (Hybrid)
Salary not disclosed
Lansing, Hybrid 2 days ago
Title: Systems Analyst VI – IT Technical Support Transition & Knowledge Transfer Manager Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates This position will function as the IT Technical Support Transition and Knowledge Transfer Manager to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas.

This role will help define, schedule, control, and adjust all IT transition tasks of the project.

This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
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Project Manager - hybrid (MN)
Salary not disclosed
Maple Grove, Hybrid 2 days ago
Summary- This position is responsible for beginning-to-end WIDA state assessment project management, including schedules, project documentation, and internal and external resource management.

The incumbent is responsible for all phases of the project and can analyze how the project affects and is affected by other areas of the company (i.e., programming, operations, etc.).

Position Responsibilities Develop and maintain a productive working relationship with client contacts and vendors, and communicate effectively with internal and external stakeholders across multiple levels.

Gather project requirements, document change requests, communicate with the team as needed, and take appropriate action.

Analyze client requirements and develop recommendations for solutions as needed.

Provide information to other internal departments regarding project scope and changes to current projects.

Assume responsibility for the timely completion of projects by developing a realistic project schedule using MS Project Monitor project milestones and critical dates to identify potential jeopardy of the project schedule and identify ways to resolve schedule issues.

Interact with team members to coordinate their activities, obtain or provide information regarding projects and changes to projects, assign tasks, and set priorities, including giving work direction to temporary staff.

Develop, update, and maintain materials such as manuals, publications, meeting agendas and minutes, and project documentation.

Manage project delivery to the client and contract specifications Participate in a formal review with the internal team and client at project completion to confirm acceptance and satisfaction.

Coach and mentor less experienced personnel on basic project management skills and responsibilities.

All other projects as assigned.

Qualifications Bachelor’s degree.

Two to four years of project management experience.

Proficiency in Microsoft Office software, including Word and Excel Proficient in MS Project Strong problem-solving skills Excellent written and verbal communication skills Strong proofreading skills Ability to exercise sound judgment Familiarity with and ability to apply conflict resolution with minimal guidance Minimum Expectations Report to work promptly when scheduled Be able to work under supervision and accept feedback Relate effectively and work respectfully with diverse work groups Ability to consistently perform well during times of increased workload Set and meet deadlines Manage multiple job tasks simultaneously Occasional travel may be required.

Reporting to this position: No direct reports
Remote working/work at home options are available for this role.
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