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Product Owner (UAT‑Heavy)
Industry: Automotive Financial Services
Location: Hybrid – Torrance, CA
Duration: Long‑term contract
Pay rate: $60-$62/hr
Job Description
We are seeking a Product Owner with deep hands‑on UAT experience to support digital products across web, mobile, and internal tools for a leading automotive financial‑services organization. This role is highly execution‑focused and will require candidates to write and execute their own UAT scripts—not just manage the process.
- Write, execute, and triage UAT test scripts; report defects and drive resolution.
- Develop clear user stories and acceptance criteria for Salesforce and mobile app initiatives.
- Act as SME across product, business, and IT teams; document workflows and status updates.
- Support nationwide customer, dealer, and field operations (inbox management, chat support).
- Partner with CX, business development, and testing teams to validate user stories and test outcomes.
- Conduct UAT, assist with field training, and support change‑management activities.
- Coordinate with internal stakeholders including compliance and legal.
- Deliver product demos, stakeholder communications, and post‑launch warranty support.
- Analyze business metrics to support reporting and decision‑making.
What the Hiring Manager Prioritizes
- In‑depth, hands‑on UAT experience—writing scripts + executing tests in detail.
- Salesforce experience
- Proven Product Owner background.
- Excellent communication skills
The salary range for this position is $60 to $62/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
The Bilingual Operations Coordinator will play an important role in providing day-to-day operational and administrative support to ensure smooth business activities. The position requires the individual to communicate effectively in both Japanese and English, in writing and verbally, with colleagues in the U.S. office, as well as with the Japan headquarters and other overseas offices, as needed. The individual will also assist with special projects, facilitate day-to-day tasks and schedules, conduct research, compile information for presentations and executive reviews, and provide support across various business areas within KONAMI’s digital business, including sales, marketing, licensing, production, and business development. Responsibilities are not all-inclusive, and additional duties may be assigned as needed. The role is designed for a professional eager to learn and grow in a dynamic, multinational corporate environment. Occasional domestic and international travel may be required.
Responsibilities
- Translate documents and presentation materials between Japanese and English to support effective communication
- Provide interpretation support during various types of meetings, including team discussions, project-related sessions, and cross-office collaborations
- These tasks may include handling requests and assignments within the U.S. office as well as from the Japan headquarters and other overseas offices as needed
- Facilitate smooth communication across teams and offices by coordinating meetings and activities, aligning information, and tracking tasks
- Support special projects and initiatives, as directed by management, to help resolve operational or business-related challenges
- Assist with day-to-day administrative tasks, such as taking meeting minutes, processing expenses, and coordinating operational activities
- Participate in occasional domestic and international business trips, including visits to the Japan headquarters and industry events, to support business activities
Qualifications
Required:
- Native-level proficiency in Japanese and professional working proficiency in English, both written and spoken
- Bachelor’s degree from an accredited university or equivalent, with any exposure to translation, interpretation or bilingual work welcome, and a demonstrated willingness to learn and grow in the role
- Strong communication skills and adaptability, with the ability to work effectively in a diverse, multinational and cross-cultural environment
- Highly organized and able to manage multiple tasks and priorities simultaneously, with careful attention to detail
- Shows initiative and ability to work independently with minimal direction, while open to guidance and feedback
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams)
Preferred:
- Experience working in a Japanese company or familiarity with Japanese business practices and corporate culture
- Interest in various types of entertainment content, including video games, movies, comics, animation, music, etc.
- Able to make timely decisions and take action when needed, while maintaining attention to detail
- Comfortable adapting to new tools and internal systems as needed
Position: Post-Producer
Duration: Multi-year contract, extended yearly
Pay rate: $38-45/hr
Potential Start Date: April 6th
Insight Global is seeking to hire a consultant to support a large sports retail client out with an ecommerce photo studio located in Culver City, Los Angeles. You will join the Studio team and will oversee the creation and delivery of high-caliber and high-volume campaign brand assets across stills and video. You will own assigned post-production projects from kickoff through final delivery, ensuring timelines, budgets, and quality standards are met. You will lead coordination of creative and technical direction across post-production campaigns, proactively removing obstacles and mitigating post-production and readiness-related risks across capacity, timeline, and delivery. This role partners closely with creative and production teams to develop project estimates, determine schedules, manage budgets, and maintain clear communication throughout the pipeline. You will collaborate closely with internal post-production leadership, including the Senior Video Manager, Retouching Manager, Creative Producers, and cross-functional studio stakeholders.
Required Skills & Experience
- 5+ years of experience in a marketing post-production environment, with strong post-production workflow and project management expertise
- End-to-end understanding of the production lifecycle (pre‑production through final delivery) across stills and video assets
- Proven ability to manage post-production budgets, schedules, scope, and quality across multiple concurrent projects
- Strong technical and creative judgment, with a sharp eye for fashion, beauty, and lifestyle imagery aligned to company brand standards
- Clear, consistent communicator experienced in aligning internal teams, freelance talent, and agency partners on schedules, budgets, and delivery impacts
- Technically savvy and experience with various tools such as Frame IO, Airtable, Adobe Photoshop, Adobe Premiere Pro, Figma, Capture One, etc.
Company Description
Michael Stars, founded in 1986, is a women-led and family-owned business committed to creating timeless, quality fashion essentials designed for comfort and longevity. Based in Los Angeles, the brand produces the majority of its garments locally, ensuring high-quality production and supporting the community with fair wages and economic opportunities. Known for originating the iconic one-sized tee, Michael Stars has expanded into a diverse collection of wardrobe essentials. Additionally, the Michael Stars Foundation has been a prominent supporter of grassroots organizations promoting equality for over 15 years.
Job Summary: The Technical Designer works closely with Design, Imports and Quality Control, to take all styles from development through to production.
Essential Duties and Responsibilities:
- Develop complete Tech packs for first proto with details specifications, fabrications, and technical drawings from Designer’s initial sketch
- Work closely with Design to develop the fit and specifications for samples
- Manage fitting process by making appropriate fit/construction adjustment and communicating changes vendors
- Measure, review construction, sewing & check out trim, take photos of samples, etc. before fitting from PROTO to TOP
- Work closely with the Import team
- Maintain consistent fit, construction, grade rules and tolerances
- Provide graded specs to factory once approved to production
- Research and resolve fit, pattern and construction issues
- Participate in import fit sessions
- Spec samples
- Request/Archive approved pattern sets in DXF for domestic team
- Report damaged production goods
- Update PDM and archive styles into shared folder for production team
- Oversee and approve T.O.P and first production with QC team
- Maintain professional relationships with manufactures, vendors, and suppliers
- Maintain/Update Bill of Material of PDM based on pattern card, sewing instruction, design details, etc.
- Release tech packs,
- Fill out “Information Request Form” and special “Attribute Form” upon merch and sales request
- Forward approved TOP sample with final corrections to QC team
- Advise and teach QC team how to correctly measure current and new styles
- Direct solutions on problems in sampling and/or production to vendor and QC
- Perform other related duties as required
- Knowledgeable with 1st patterns/drapes
- Create a first development pattern for prototype samples as aligned at design pass-off by draping, drafting, or digitizing a pattern when needed.
Qualifications:
- 5+ years of technical design experience and working with sweaters
- Associates degree in technical design/product development
- Proficient in developing garment specifications, fit, grading and construction.
- Proficient in Illustrator, Photoshop, Excel, Outlook, Adobe Acrobat
- Working knowledge of Web PDM useful
- Experience in patternmaking a plus
- Work full-time 32 hours per week plus overtime as needed
- Must work well under pressure, meet multiple and sometimes competing deadlines
ABOUT THE ROLE:
We are seeking a skilled and detail-oriented ServiceNow Analyst II with 3+ years of experience to support and enhance our IT Operations Management (ITOM) capabilities, Configuration Management Database (CMDB), and Knowledge Management processes within the ServiceNow platform. The ideal candidate will possess strong analytical skills, a process-oriented mindset, and hands-on experience configuring and troubleshooting ServiceNow Discovery, Service Mapping, and the broader ITOM suite.
This role plays a critical part in ensuring data integrity, service visibility, and relevant knowledge availability, supporting IT Service Management (ITSM), ITOM, and other business units across the enterprise. This role will be responsible for managing the accuracy of the CMDB via the Identification and Reconciliation Engine (IRE) in a Multi-Source environment, ensuring robust Discovery schedules, mapping critical business services, and maintaining industry-standard Knowledge Management frameworks.
WHAT YOU'LL DO:
CMDB (Configuration Management Database):
- Support the maintenance, administration, and enhancement of the CMDB in ServiceNow.
- Perform regular data quality audits using CMDB Health Dashboards, identifying and resolving orphan, stale, or duplicate CIs.
- Collaborate with asset management, IT operations, and infrastructure teams to validate CI data and ensure alignment with the Common Service Data Model (CSDM).
- Assist in defining and maintaining CI classes, relationships, and attributes based on organizational requirements.
- Contribute to CMDB governance policies, standards, and procedures to ensure the long-term health and usability of the platform.
- Participate in CMDB audits and compliance activities.
Knowledge Management:
- Serve as the primary analyst and administrator for the ServiceNow Knowledge Management module.
- Assist in designing and implementing knowledge workflows, approval processes, and article lifecycle management.
- Monitor and report on knowledge article usage, feedback, and quality, ensuring content remains accurate, relevant, and accessible.
- Work with knowledge owners and contributors across departments to promote knowledge sharing, standardization, and taxonomy alignment.
- Develop and maintain a knowledge base structure (categories, templates, metadata) for optimal user experience and searchability.
- Support Knowledge-Centered Service (KCS) practices, if applicable.
WHAT YOU'LL BRING:
- In-depth understanding and background in ITOM Visibility (ServiceNow Discovery & Service Mapping), CMDB, and Knowledge Management administration.
- Strong hands-on experience with MID Server installation, configuration, and management.
- Familiarity with protocols used in Discovery (e.g., WMI, SSH, SNMP, PowerShell) and experience integrating via REST/SOAP APIs.
- Experience integrating the ServiceNow CMDB with external data sources (e.g., SCCM, Workspace One UEM, Intune, Kandji, Tanium) utilizing Service Graph Connectors or custom integrations.
- Experience developing and maintaining CMDB technical design standards aligned with the CSDM framework.
- Experience designing relevant Knowledge Management Frameworks and Knowledge bases on the ServiceNow Knowledge application.
- Experience working with stakeholders to evaluate enhancement requests, providing design recommendations, and documenting technical requirements.
- Strong technical leadership skills and a solid understanding of overall IT infrastructure (networks, servers, virtualization, cloud).
- Strong communication (written and verbal) and interpersonal skills with technical and non-technical audiences.
- Excellent organization skills and an ability to develop and implement plans for transforming issues/requests to completion.
- Demonstrated ability to prioritize and balance multiple activities effectively
REQUIREMENTS:
- In-depth understanding and background in CMDB, ServiceNow Discovery, and Knowledge Management administration on ServiceNow Platform.
- Experience developing and maintaining CMDB technical design standards.
- Demonstrated experience creating/maintaining CMDB technical documentation.
- Experience working with stakeholders to evaluate enhancement requests, providing design recommendations, and documenting technical requirements.
- Experience designing relevant Knowledge management Frameworks and Knowledge bases on the ServiceNow Knowledge application.
- Experience integrating the ServiceNow CMDB with external data sources (e.g., SCCM, Workspace One UEM), Intune, Kandji, Tanium and data consumers.
- Excellent understanding of Knowledge Management practices and industry standard frameworks that can be implemented in ServiceNow.
- Strong technical leadership skills.
- Strong communication (written and verbal) and interpersonal skills with technical and non-technical audiences.
- Excellent organization skills and an ability to develop and implement plans for transforming issues/requests to completion.
- Demonstrated ability to prioritize and balance multiple activities effectively.
- Resourcefully takes the initiative to accomplish goals and objectives.
- Strong understanding of the overall IT infrastructure.
[Customer Support / Remote]
- Anywhere in U.S.
/ Up to $21 per hour / Medical insurance / 401k / PTO
- As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve customer complaints and issues in a timely and efficient manner; Provide accurate and detailed information about company products and services; Maintain accurate customer records and update information as needed; Collaborate with other teams within the company to ensure customer satisfaction and resolution of complex issues...Hiring Immediately >>
Remote working/work at home options are available for this role.
[Customer Support / Remote]
- Anywhere in U.S.
/ $23 per hour / Medical, dental & vision / 401k
- As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and timely feedback to customer inquiries; Work collaboratively with colleagues, focusing on building strong customer relationships; Stay up-to-date on company products, policies, and procedures to provide accurate and informed assistance to customers...Hiring Immediately >>
Remote working/work at home options are available for this role.
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.
We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Preferred Skills:
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on the go
- Works well with others and individually
- Possesses a strong work ethic and drive to succeed
What you can expect:
- Flexible Schedule with Weekly Pay
- 100% Remote Position
- Weekly Trainings lead by Top Leaders
- Life Insurance
- Health Insurance reimbursement
- Industry-leading resources and technology
- *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.
Remote working/work at home options are available for this role.
[Customer Support / Remote]
- Anywhere in U.S.
/ Up to $20 per hour
- As a Customer Service Rep at Promenade, you will: Provide friendly, efficient, and accurate Tier 1 support to our customers and floral partners via phone and email; Listen to customer inquiries, diagnose issues, and provide helpful solutions; Accurately identify and escalate complex technical issues to our engineering team; Ensure an outstanding experience for every customer by going the extra mile to resolve their concerns; Identify trends and suggest improvements to enhance our support processes and overall user experience...Hiring Immediately >>
Remote working/work at home options are available for this role.
[Customer Support / Remote]
- Anywhere in U.S.
/ Competitive pay / Medical, dental & vision / 401k match / PTO
- As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage ticket inventory by ensuring timely and accurate processing of ticket consignment and ticket purchase requests; Collaborate with the team to ensure department coverage is met; Provide excellent customer service, always putting the customer first; Ensure established productivity and service standards are consistently met...Hiring Immediately >> join our team and make a positive impact on our customers' event experiences!
Remote working/work at home options are available for this role.