Jobs in Linthicum Heights, MD
688 positions found — Page 13
Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.
Softrams, acquired in November 2024, forms the core of Tria Federal's new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.
At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being.
Job Description:
We are looking for a bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible for providing initial support to all incoming inquiries delivered through a variety of communication mediums involving a variety of support requests. The ideal candidate should be highly focused, detail oriented, and able to multitask in a fast-paced federal healthcare information technology environment. If you are looking for challenges, problem solving, and working with the latest in technology then Softrams has a spot for you.
Basic Requirements:
- Ability to obtain a U.S. Federal Position of Trust clearance designation.
- Must reside in and be able to perform work in the United States.
- Must have lived in the United States for 3 of the last 5 years.
- One or more years of proven experience in an IT service desk or customer service environment.
Additional Bonus Qualifications:
- Experience using Help Desk ticketing systems and tools in a federal healthcare space (Centers for Medicare and Medicaid Services).
- Possess the motivation and initiative to adhere to timelines, Service Level Objectives, and manage incoming volumes.
- Demonstrate the adaptability and flexibility to ensure proper staffing requirements during established Help Desk Hours.
- Thrive in a collaborative environment and maintain a positive, professional demeanor.
- Excellent verbal and written communication skills.
- Previous experience working on a Federal Service Desk project.
- ServiceNow knowledge or experience is a big plus.
- Experience with cloud-based Call Center Software, specifically CXone.
- Knowledge and/or experience of Agile methodologies in a Service Desk environment.
- Experience with utilizing Atlassian tools like JIRA and Confluence.
Responsibilities:
- Provide administrative and technical support for the Center for Medicare & Medicaid Services (CMS) Technical Help Desk.
- Resolve incoming support requests and inquiries from customers. Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods.
- Review incoming Help Desk inquiries in a timely manner with a focus on delivering a first contact resolution.
- Adhere to established Help Desk workflows to ensure proper triage, research and escalation protocols are followed.
- Track incoming support requests from customers using a CMS‐approved tool (ServiceNow).
- Notify customers of system status such as planned and unplanned outages, service disruptions, and reduced functionality.
- Collaborate with Help Desk leadership and other teams to communicate potential issues affecting volumes.
- Support the development, management and use of customer support scripts.
- Assist with the preparation or maintenance of standard operating procedures and protocols.
Public Trust Clearance:
Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.
Work Location:
Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles.
Why Tria?
What defines the Tria brand is more than just our dedication to excellence in our craft; it's our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team's shared success.
As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow
EEO Statement:
Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at
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We're a close-knit, supportive group that truly enjoys working together.
Our goal is simple: provide excellent medical care, create a great experience for our clients, and make sure our team has the balance and support they need to love coming to work.This role is perfect for a veterinarian who enjoys practicing quality medicine and also likes helping guide, mentor, and support a team, without giving up work-life balance or getting buried in bureaucracy.About Our HospitalWe're an appointment-only small animal practice.
Sick and wellness appointments are 30 minutes and consult or second-opinion appointments are 60 minutes.
We do offer urgent or same-day appointments on a limited, case-by-case basis, and you get to decide what works for your day.
There's no overnight care, no on-call shifts, and no after-hours emergencies.
Critical cases are referred to a nearby emergency clinic so you can go home on time.We believe work should be enjoyable.
We do potlucks, crafting activities, and off-site social events, and we genuinely like spending time together.
Your day-to-day will include appointments and surgery or dental procedures, along with some leadership and mentoring time.
We're happy to build a schedule that fits your preferences and supports a healthy balance.Our TeamYou'll be supported by an incredible team of technicians, including three very experienced RVTs.
Most of our techs/assistants have been with us for over nine years, and they're skilled, dependable, and truly part of the heart of the hospital.As Managing Veterinarian, you'll help guide medical standards, mentor associate veterinarians, and be a go-to support for the team, while still spending the majority of your time doing what you love: practicing medicine.What We Have In-HouseOur hospital is well equipped so you can practice confidently and efficiently: Comprehensive in-house lab with IDEXX Reference Laboratory support Digital radiology with imaging consultation available Mindray ultrasound machine and access to a traveling ultrasound service Dedicated surgical suite with isoflurane anesthesia, updated monitoring, and electrocautery Dedicated dental suite with two high-speed handpieces and digital dental radiography for every patient Onsite Heska Lacuna cytology/blood smear analyzer Companion laser therapy ScheduleFlexible hours, Monday through Friday, with at least one weekday off and one Saturday per month.Giving BackWe love being part of our community and regularly work with organizations such as Guiding Eyes for the Blind, Pitties and Purrs Rescue, Animal Allies Rescue Foundation, Saving Grace Animal Rescue, LovePaws Rescue, and the Baltimore Humane Society.Compensation Base salary: $150,000 – $180,000, based on experience Production bonuses including Management bonus Generous $40,000 signing bonus Benefits Flexible, family-friendly scheduling Relocating MDVM's receive $20,000 or more towards stress-free relocation assistance with our corporate relocation partner Paid vacation and sick time Paid CE, licensing fees, and professional dues Opportunities for additional training in areas you're passionate about 401(k) with match Medical, vision, and dental insurance Life insurance and short- and long-term disability coverage LocationPerry Hall is just 15 minutes north of Baltimore and offers easy access to great restaurants, shopping, parks, trails, and waterfront activities.What We're Looking For DVM (or equivalent) from an accredited university Licensed (or able to be licensed) in Maryland Someone who enjoys collaboration, mentorship, and leading by example A veterinarian who values great medicine, strong relationships, and a positive workplace
*Relocation benefits are offered at NVA GP's discretion and are available only for approved Managing Veterinarian roles within the following states: OH, WV, PA, MD, NJ, NY, MA, RI, CT, VT, NH, ME.
Eligibility is dependent on distance moved, business need, and final approval from Talent Acquisition.
Payment amounts and criteria may vary by role and are subject to change at any time.
Relocation benefits are not available for local moves (e.g., short-distance moves within the same metro area).
NVA GP reserves the right to determine whether a move qualifies as "relocation" based on mileage thresholds, candidate address, and business rationale.National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.At NVA, we're on a mission to improve the lives of pets and the people who love them.
That starts by empowering our care teams.
We nurture their growth with resources to practice medicine their way.
Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together.
Our national presence enables us to deliver technology and innovations that simplify work and expand care for all.
At NVA, we're committed to your professional growth.
We support your entire career journey, offering opportunities ranging from mentorship to ownership.At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward.
Here's what to expect when interacting with us: • We'll always reach out via verified LinkedIn profiles or emails ending in @ • All job opportunities and applications are hosted on our official careers site: • There is no cost or confidential information required to apply or be considered for a position If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at
Thank you for exploring opportunities at NVA!NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.The team can provide more information about compensation and benefits for your specific location during the process.For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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Nichols Contracting (NCI) is a family-owned and operated Construction and Contracting business headquartered in Columbia, MD with offices in Venice, Royal Palm Beach, Orlando, FL, with a team of 170 employees. NCI is a full-service general contractor focused on providing premier services in all aspects of the construction process, from concept to completion. We manage a broad range of commercial construction projects, including new construction, tenant fit outs, and renovations. NCI services a diverse group of markets including federal, state, and local governments, as well as a variety of corporate and special industry organizations that require complex life safety and critical infrastructure needs.
The Executive Assistant will provide high-level administrative support to the Chief Operating Officer. This role also organizes and coordinates executive outreach and external relations efforts and oversees special projects. The Executive Assistant must be creative and enjoy working within an entrepreneurial environment. The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
Essential Functions:
- Manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company.
- Sustain a daily calendar of meetings and events.
- Prepare Word, Excel, PowerPoint presentations, agendas, reports, special projects, and other documents in support of objectives for the organization.
- Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the COO's ability to effectively lead the company.
- Screen incoming telephone calls; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate staff.
- Excellent communication and time management skills; proven ability to meet deadlines.
- Ability to function well in a high-paced environment; performs additional duties as assigned by COO.
- Draft and prepare correspondence for internal announcements, executive meetings, and organizations that the COO is involved with.
- Manage the COO's contacts
- Be responsive to emails/texts/phone calls, with contact outside normal business hours
- Welcome the Executive's guests by greeting them, in person or on the phone; answering or directing inquiries.
- Use discretion, confidentiality, and good judgment to handle executive matters.
- Represent the company and the Executive in a positive light through great follow-through skills and sound judgment.
- Conserve the Executive's time by reading, researching, collecting, and analyzing information as needed, in advance.
- Complete ad-hoc projects as assigned — such as personal events and/or family needs.
- Organize complex calendars and schedules, resolving any scheduling issues.
- Perform other duties as assigned.
Job Requirements:
- 5+ years of experience required in working in a CEO / President / C-Level assistant role.
- Advanced Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
- Ability to communicate effectively and professionally.
- Willingness to stay up to date with the latest administrative methods and technology.
- Excellent attention to detail
Attributes:
- BUSINESS SENSE has a strong business sense and can decipher priorities and make sound judgment calls when needed.
- COMMITMENT TO EXCELLENCE - perform duties at the highest level possible on a consistent basis.
- EXCELLENT COMMUNICATOR - able to interact with people of all levels in a confident, professional manner.
- Demonstrate ability and temperament to WORK WITH SENSITIVE INFORMATION.
- TEAM PLAYER - have team-oriented experience and approach.
- SERVICE FOCUS - dedicated to meeting the expectations of the CEO and other senior executives by maintaining effective relationships with interested parties.
- Ability to THINK OUTSIDE OF THE BOX with a SENSE OF URGENCY.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Ability to independently ascend and descend stairs.
- Ability to independently reach, twist and bend.
- Ability to independently remain stationery for extended periods of time; and
- Ability to independently lift up to 30 pounds when required by work assignment.
Benefits: 401k, Health Insurance (medical, dental, and vision), PTO, Employer Paid Life Insurance, Tuition Reimbursement, Paid Holidays and much more
Salary: Competitive salary plus performance-based bonus incentives
Employee Acknowledgement: I have read the above position description, and I understand and agree with the terms and requirements for this position. I also understand and agree that such requirements may be amended and/or adjusted at any time.
Persons with mental and physical disabilities as defined by the Americans with Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such people may not be eligible for this position.
Equal Employment Opportunity Policy:
Nichols Contracting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
About the Role
The Sales Engineer plays a key role in supporting the sales team by developing cost estimates, evaluating project requirements, and recommending product solutions for mission-critical environments. This position bridges the gap between engineering and sales, ensuring that project specifications, budgets, and technical requirements are clearly understood and translated into practical product solutions. The role involves working closely with sales representatives, engineers, and clients to develop estimates, create bills of materials, and support the quoting process while contributing to product innovation within the rapidly evolving data center sector.
Key Responsibilities
- Facilitate communication between the sales team, clients, and engineering teams to ensure project requirements, budgets, and timelines are clearly defined.
- Review construction drawings and technical specifications to recommend appropriate product solutions.
- Interpret project requirements from Sales Managers and assess feasibility, lead times, and potential technical challenges.
- Develop cost estimates and create quotes for custom or new product designs.
- Build and maintain design history throughout the quotation process.
- Prepare initial bills of materials and provide cost analysis for proposed solutions.
- Provide application engineering support for products designed for data center and mission-critical environments, including containment solutions.
- Monitor trends in data center design and collaborate with R&D teams to support new product development.
- Maintain awareness of new technologies, materials, and best practices to improve product performance and production efficiency.
- Represent the company at relevant data center industry conferences and trade shows.
Additional Expectations
- Maintain compliance with all internal policies, codes of conduct, and corporate governance requirements.
- Ensure adherence to product compliance standards, regulatory requirements, and market expectations.
- Support company compliance management processes and report any compliance concerns appropriately.
Requirements
- Bachelor’s degree in Engineering or a related field.
- Minimum 2 years of engineering experience.
- Experience within a manufacturing environment is advantageous.
- Ability to read and interpret construction drawings and specifications.
- Basic knowledge of server technology and associated hardware.
- Strong proficiency with Microsoft Office (Excel, Word, Teams).
- Experience with SolidWorks, AutoCAD, or Revit is a plus.
- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
