Jobs in Leon Valley, TX
1,531 positions found — Page 92
This role directs supervisors and agents, aligning workforce, processes, and technology with organizational policies and mission-critical performance targets.
The manager analyzes operational data and budget performance to optimize staffing, call flows, and cost efficiency while maintaining compliance with contractual requirements, partnering with senior leadership to translate strategic objectives into actionable operational plans.#cjpost Key Responsibilities Design and refine operational strategies, workflows, and standard operating procedures for multi-channel contact center environments supporting enterprise customer service operations.
Monitor real-time and historical performance data including service levels, handle time, adherence, and quality scores, implementing corrective actions to protect customer experience and contractual key performance indicators.
Manage frontline leaders and agents through coaching, performance management, and workforce planning aligned to forecasted volume and budget constraints.
Oversee incident escalation and service-recovery practices for high-impact customer issues in mission-critical systems, ensuring rapid resolution and stakeholder communication.
Collaborate with technology and analytics teams to routing rules and reporting capabilities to improve operational efficiency and scalability.
Ensure compliance with organizational policies, quality standards, and audit requirements in a highly regulated government environment.
Develop and manage operations budgets, tracking cost trends and identifying savings opportunities without degrading service quality.
Build and maintain working relationships with team members, vendors, client stakeholders, and other departments to support seamless contact center operations.
Required Qualifications Bachelor's degree or equivalent relevant experience in Business Administration, Management, or a related field.
7–10+ years of progressive contact center leadership experience, including direct supervision of teams and responsibility for operational outcomes.
Candidates must be a US citizen with the ability to obtain a secret security clearance Demonstrated experience managing contact center operations with proven success in achieving service level agreements, quality metrics, and customer satisfaction targets.
Strong analytical and problem-solving skills with the ability to interpret performance data and implement data-driven operational improvements.
Proven leadership abilities including organizing, planning, scheduling, and coordinating workloads to meet established deadlines and performance standards.
Ability to obtain and maintain Public Trust background investigation and U.S.
citizenship as required.
Preferred Qualifications Experience with enterprise contact center platforms such as Genesys, Five9, NICE, or Cisco, and associated reporting tools.
Background managing outsourced or vendor contact center relationships under service level agreements.
Knowledge of ITIL framework and processes applied to customer service operations.
Prior experience in government or highly regulated civilian workforce environments.#cjpost
Provides nursing care that is efficient, appropriate, and therapeutic for patients while ensuring that established security requirements are maintained (as defined by the Bexar County Adult Detention Center and Central Magistrate’s Office). Continuously monitors the condition and status of patients and delivers care that meets or exceeds established standards. Supports and adheres to University Health (UH) and Detention Health Care Services (DHCS) policies and procedures. Demonstrates behaviors consistent with UH mission, vision and values. Promotes excellent internal and external customer relations.
EDUCATION/EXPERIENCE
Experience in correctional health care, psychiatric nursing, or nursing in an emergency environment is preferred. Prior knowledge or experience within the University Health System’s nursing services and/or certification as a Certified Correctional Health Care Provider (CCHP) is also preferred.
LICENSURE
Must possess a current license to practice Vocational Nursing in the State of Texas. Must also maintain current CPR certification.
Summary:
Provides Speech Pathology Services to patients referred, including assessment, treatment plan development and implementation with follow-up and discharge planning. Assists with clinical aspects of the department, including program development and Performance Improvement activities. In addition, supervises Rehab Techs, Students and Volunteers.
Requirements:
Education:
- Master’s degree from an accredited college or university in the area of Speech Pathology is required.
Experience:
- A minimum of one and one-half (1.5) years full-time clinical experience as a Speech Pathologist.
Licensure/Certifications:
- Licensed as a Speech Pathologist by the State Board of Examiners for Speech-Language Pathology and Audiology.
- Certified by the American Speech-Language-Hearing Association.
- CPR certification is required.
Work Type:
Full Time
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CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.
Summary:
The Clinical Educator II plays a vital role in advancing clinical excellence through the design, delivery, and evaluation of clinical education and competency development. This role leads and supports onboarding, orientation, and ongoing professional development for clinical staff across diverse specialties. The educator applies adult learning principles, evidence-based practices, and innovative modalities - including simulation, eLearning, and microlearning - to foster a culture of continuous learning and clinical proficiency. The Clinical Educator II collaborates with clinical teams to ensure education initiatives meet regulatory standards, support safe patient care, and align with organizational goals. Serves as a subject matter expert and mentor to Clinical Educator I and other staff. Participates in and supports the strategic planning and quality improvement efforts of the education team.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Conducts learning needs assessments to identify gaps in clinical knowledge, skills, and practice.
- Designs, develops, and leads education programs using contemporary teaching strategies and technologies.
- Facilitates onboarding and orientation for new clinical staff, ensuring smooth integration into practice environments.
- Coordinates and validate clinical competencies for new hires and existing staff, including annual skills assessments and regulatory requirements.
- Integrates simulation-based learning, case-based scenarios, and hands-on training to enhance clinical decision-making and critical thinking.
- Serves as a resource and mentor for preceptors, supporting their development and effectiveness in staff training.
- Promotes evidence-based practice and support staff in translating research into clinical application.
- Collaborates with interdisciplinary teams to support interprofessional education and shared learning experiences.
- Maintains documentation of educational activities, competency validations, and outcomes for compliance and quality improvement.
- Participates in committees and initiatives focused on clinical education, safety, and performance improvement.
- Evaluates program effectiveness and implements improvements.
- Serves as a resource for evidence-based practice and clinical standards.
- Responsible for other related duties as assigned.
Job Requirements:
Education/Skills
- Bachelor's of Science in Nursing (BSN) required; current enrollment considered with an expectation of completion within a defined timeframe
- Knowledge of adult learning principles, instructional design, and technology-enhanced learning tools (simulation, LMS, eLearning platforms)
Experience
- 2 years of clinical experience required
- Experience in education, preceptorship, or staff development preferred
Licenses, Registrations, or Certifications
- RN licensure in the state of employment or compact required
- ANCC Nursing Professional Development Certification (NPD-BC) preferred
- BLS required within 30 days of hire
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
RN HIRING EVENT May 22nd 4pm-7pm
11212 TX-151, San Antonio, TX 78251
Meet our CNO and Bring a Friend (receive 2 chances to win a $50 Gift Card)
CHRISTUS Health was named a 2023 Forbes Best Employer By State, for both Texas and Louisiana. And we’re hiring RNs like you! We offer a supportive and inclusive workplace culture, manifested daily in our shared spirit of camaraderie and teamwork. CHRISTUS Health is a place where you can truly belong. And there’s nothing more empowering than working with a team that appreciates, supports, and respects you! Learn more today about all we can offer toward your career.
CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women’s services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.
Job Requirements:
Education/Skills
- Bachelor of Science Degree in Nursing, preferred
Experience
- 1 year of experience in the related nursing specialty preferred
Licenses, Registrations, or Certifications
- BLS required
- RN License in state of employment or compact
Position Requirements:
Education/Skills
- All newly hired experienced RNs must attend New Nurses Orientation within the first 30 days of hire.
- New hires are precepted by a designated trained staff member and initial on-boarding requirements are validated through successful completion of the designated organizational entry competency validation and a Critical Care Department-specific competency validation.
- Completion of all annual competency verification requirements.
Experience
- One year of experience in Critical Care setting preferred but will accept new graduates.
Licenses, Registrations, or Certifications
- Current ACLS certification required
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain required certifications for their respective positions within the designated time frame.
Credential Grace Periods:
If additional credentials are required per the Position Requirements section, a grace period to obtain the certification will apply, dependent on your experience level.
- Any Candidate/Associate with at least one year of acute care clinical experience in a similar service line within the past three years is considered an Experienced Associate.
- Any Candidate/Associate who does not have at least one year of full-time acute care clinical experience in the same service line within the past three years is considered an Experienced Associate New to the Specialty.
Credential Grace Periods for
Experienced Associates
Grace Periods for
New Graduates & Experienced Associates New to the Specialty
Basic Life Support (BLS) No grace period. AHA or Red Cross accepted at time of hire. No grace period. AHA or Red Cross accepted at time of hire.
Advanced Cardiac Life Support (ACLS) Within 30 days of hire. Within 90 days of hire.
Pediatric Life Support (PALS) Within 30 days of hire. Within 90 days of hire.
Trauma Nurse Core Curriculum (TNCC) Within 60 days of hire. Within 18 months of hire.
Trauma Care After Resuscitation (TCAR) Within 60 days of hire. Within 18 months of hire.
Neonatal Resuscitation Program (NRP) Within 30 days of hire. Within 60 days of hire.
AWHONN INTERMEDIATE FHM (Fetal Heart Monitoring) Within 30 days of hire. Within 60 days of hire.
STABLE (Neonatal Education) Within 30 days of hire. Within 60 days of hire.
Work Type:
Full Time, Part-Time, and PRN Opportunities
**For more information, please contact
Provides direct and indirect nursing care to patients in the Ambulatory setting in accordance with University Health policies and standards. Supports and promotes University Health values to ensure patient/guest relations. Performs the nursing process in a safe therapeutic manner in a designated clinic setting. Maintains, facilitates and promotes department policies and standards.
EDUCATION/EXPERIENCE
Graduation from an accredited school of vocational nursing is required. Starting pay varies based on experience; entry up to 2 years, 2-3 years and 4 years or more experience in health care delivery as an LVN. PALS and ACLS certification may be required based on site location.
LICENSURE
Must possess a current license to practice Vocational Nursing in the State of Texas. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
Provides direct and indirect nursing care to patients in the Ambulatory setting in accordance with University Health policies and standards. Supports and promotes University Health values to ensure patient/guest relations. Performs the nursing process in a safe therapeutic manner in a designated clinic setting. Maintains, facilitates and promotes department policies and standards.
EDUCATION/EXPERIENCE
Graduation from an accredited school of vocational nursing is required. Starting pay varies based on experience; entry up to 2 years, 2-3 years and 4 years or more experience in health care delivery as an LVN. PALS and ACLS certification may be required based on site location.
LICENSURE
Must possess a current license to practice Vocational Nursing in the State of Texas. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
University Hospital still serves as the primary teaching facility for UT Health San Antonio and is the premiere Level I trauma center for South Texas and the region’s only pediatric Level I trauma center . University Hospital is also home to the highest level neonatal intensive care unit and the region’s only Joint Commission accredited Comprehensive Stroke Center .
Why should you work for University Health?
Most up-to-date advancements in nursing
Level I Trauma Center
Teaching Hospital
Nurse Residency Program
RN Loan Repayment Program
Nationally certified nursing staff
Regionally, nationally and internationally recognized
Why Should You Apply?
We offer exceptional pay and opportunities for advancement.
Comprehensive benefits package including pet insurance
Continuing Education
Gym membership discounts
Requirements:
BSN highly preferred
Current RN license from the Texas Board of Nursing
American Heart Association Healthcare Provider card
University Hospital still serves as the primary teaching facility for UT Health San Antonio and is the premiere Level I trauma center for South Texas and the region’s only pediatric Level I trauma center . University Hospital is also home to the highest level neonatal intensive care unit and the region’s only Joint Commission accredited Comprehensive Stroke Center .
Why should you work for University Health?
Most up-to-date advancements in nursing
Level I Trauma Center
Teaching Hospital
Nurse Residency Program
RN Loan Repayment Program
Nationally certified nursing staff
Regionally, nationally and internationally recognized
Why Should You Apply?
We offer exceptional pay and opportunities for advancement.
Comprehensive benefits package including pet insurance
Continuing Education
Gym membership discounts
Requirements:
BSN highly preferred
Current RN license from the Texas Board of Nursing
American Heart Association Healthcare Provider card
What sets us apart?
Most up-to-date advancements in nursing
Level I Trauma Center
Teaching Hospital
Nurse Residency Program
RN Loan Repayment Program
Nationally certified nursing staff
Regionally, nationally and internationally recognized
Requirements:
Current RN license from the Texas Board of Nursing
BSN highly preferred
American Heart Association Healthcare Provider card