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Order or execute various tests, analyses, and diagnostic images to provide information on patient's condition.
Diagnose and treat diseases, disorders and injuries based on patient's medical history and results of physical assessment and refer patients to medical specialist or other practitioner for specialized treatment.
Prescribe medications and therapies for treatment and preventive care.
Instruct patients and their families regarding procedures performed, home care, and follow-up visits.
Direct professional and ancillary health care staff during treatment of patients.
Respond to inquiries from staff and patients regarding preventive health and treatments.
Compile patient medical data including health history, treatment plans, results of physical examination, etc. and record in electronic medical record.
Report required information including deaths and outbreak of contagious diseases to governmental authorities.
Plan, promote, demonstrate, recommend and coordinate high standards of medical practice.
Perform other duties as assigned.
PRIMARY ACCOUNTABILITIES
Directly effect improvements in patient well-being through accurate and timely diagnosis and delivery of relevant, high quality medical care.
Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and CommUnityCare Standard Operating Procedures and CommUnityCare Policies and Procedures.
Develop and maintain favorable internal relationships, partnerships with co-workers, including clinical managers, clinical support staff, providers and business office staff.
Interact respectfully and collaboratively with patients and their families, striving to develop favorable relationships with families.
Collaborate with all members of the care team in providing patient-centered care.
Ensure all actions, job performance, personal conduct and communications represent CommUnityCare in a highly professional manner at all times.
Uphold and ensure compliance and attention to all company policies and procedures as well as the overall mission and values of the organization.
Complete all mandatory training and maintain appropriate credentials/licensure.
High level of skill at building relationships and providing customer service.
Interpersonal savvy and influence skills in managing difficult clients and patients.
High degree of knowledge and competency in the practice of medicine and associated charting requirements.
Requisite skills and ability to perform certain medical tasks as assigned.
High level of problem solving skill to better serve patients and staff.
Strong attention to detail and accuracy.
Ability to utilize computers for data entry and information retrieval.
Ability to manage multiple responsibilities and emergency situations successfully.
Excellent verbal and written communication skills.
Ability to implement, and evaluate operational and administrative processes.
Experience/knowledge of Joint Commission accreditation process and requirements, as well as all federal, state and local regulations and standards associated with the delivery of care in a Federally Qualified Health Center.
Demonstrated understanding and/or experience working in a patient-centered medical home (PCMH) environment.
Demonstrated understanding and/or experience working in an integrated delivery environment.
Education:
M.D. or D.O. from an accredited educational institution.
Unrestricted licensed to practice medicine in the State of Texas.
Board Certification in Internal Medicine or passage of Board Certification examination within one (1) year of employment.
Current Drug Enforcement Agency (DEA) and Department of Public Safety (DPS) registrations for the purpose of writing prescriptions.
Current Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card.
Current Basic Life Support Certification for Healthcare Providers.
Professional:
Demonstrated expertise in relevant medical practices, protocol, trends and best practices in clinical areas assigned.
Demonstrated knowledge and success in effecting overall clinical operations.
Proficiency in the use of a computer, software packages, and office machines.
Your Schedule. Your Goals. Start Delivering with Uber.
What is Uber?
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly. Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
Why Drive With Uber?:
Receive your earnings fast: With Uber, you can cash out your earnings up to 5 times a day with Instant Pay.
You are your own boss: You decide how much or little you want to drive and earn.
Grab your car, bike, or scooter and be a delivery driver whenever you want—for an hour, a weekend, or throughout the week.
Keep 100% of your tips.
Uber is available for delivery in hundreds of cities, large or small, around the world. Deliver where you live or if you’re visiting.
Requirements to Drive:
Meet the minimum age to deliver in your city
Have a valid driver’s license in your name*
Provide Social security number (only in the US)
You consent to a background check
You have an iPhone or Android smartphone
If Car: Have a 2-door or 4-door car
If Scooter: Have a motorized scooter under 50cc
*If Bike: Have a government-issued ID
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider delivering with Uber to earn extra money. We also welcome couriers who have worked with other peer-to-peer ridesharing or delivering networks. Couriers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. No professional delivering experience required. Delivering with Uber is a great way to supplement your part time or full time income.
How to Sign Up
1) Click “Apply Now” and complete the sign up page.
2) Download the app and get started
Your Schedule. Your Goals. Start Delivering with Uber.
What is Uber?
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly. Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
Why Drive With Uber?:
Receive your earnings fast: With Uber, you can cash out your earnings up to 5 times a day with Instant Pay.
You are your own boss: You decide how much or little you want to drive and earn.
Grab your car, bike, or scooter and be a delivery driver whenever you want—for an hour, a weekend, or throughout the week.
Keep 100% of your tips.
Uber is available for delivery in hundreds of cities, large or small, around the world. Deliver where you live or if you’re visiting.
Requirements to Drive:
Meet the minimum age to deliver in your city
Have a valid driver’s license in your name*
Provide Social security number (only in the US)
You consent to a background check
You have an iPhone or Android smartphone
If Car: Have a 2-door or 4-door car
If Scooter: Have a motorized scooter under 50cc
*If Bike: Have a government-issued ID
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider delivering with Uber to earn extra money. We also welcome couriers who have worked with other peer-to-peer ridesharing or delivering networks. Couriers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. No professional delivering experience required. Delivering with Uber is a great way to supplement your part time or full time income.
How to Sign Up
1) Click “Apply Now” and complete the sign up page.
2) Download the app and get started
Remote working/work at home options are available for this role.
Your Schedule. Your Goals. Start Delivering with Uber.
What is Uber?
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly. Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
Why Drive With Uber?:
Receive your earnings fast: With Uber, you can cash out your earnings up to 5 times a day with Instant Pay.
You are your own boss: You decide how much or little you want to drive and earn.
Grab your car, bike, or scooter and be a delivery driver whenever you want—for an hour, a weekend, or throughout the week.
Keep 100% of your tips.
Uber is available for delivery in hundreds of cities, large or small, around the world. Deliver where you live or if you’re visiting.
Requirements to Drive:
Meet the minimum age to deliver in your city
Have a valid driver’s license in your name*
Provide Social security number (only in the US)
You consent to a background check
You have an iPhone or Android smartphone
If Car: Have a 2-door or 4-door car
If Scooter: Have a motorized scooter under 50cc
*If Bike: Have a government-issued ID
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider delivering with Uber to earn extra money. We also welcome couriers who have worked with other peer-to-peer ridesharing or delivering networks. Couriers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. No professional delivering experience required. Delivering with Uber is a great way to supplement your part time or full time income.
How to Sign Up
1) Click “Apply Now” and complete the sign up page.
2) Download the app and get started
Specialization:
Physical Medicine and Rehabilitation Job Summary:
St. David's Healthcare would like to recruit a board certified/board eligible physical medicine and rehabilitation physician to join a hospital employed group in Austin, TX.
Qualified Candidates: Board certified or board eligible in PM&Rphysician
Active Texas license or ability to obtain
1:4 weekend call
Generalist PM&R
Joining 3 board certified PM&R physicians and 2 APP's
Primarily inpatient-based position with outpatient opportunity
Incentive/Benefits Package: HCA/St. David's Healthcare employed position
Competitive guaranteed salary
Full benefits, including health, dental, vision, life and 401k with matching
CMEallowance
Occurrence based malpractice coverage
About St. David's Medical Center:
St. David's Medical Center in central Austin includes a 438-bed multi-specialty, acute care hospital located just north of downtown and the University of Texas campus. Level IV NICU
The hospital provides a complete range of women's services, including its acclaimed maternity unit, maternal-fetal medicine, a high-risk maternal and neonatal transport team, the region's largest and most sophisticated Neonatal Intensive Care Unit
Texas Cardiac Arrhythmia Institute
A comprehensive Stroke Center
24-hour emergency department
64-bed rehabilitation hospital providing comprehensive inpatient and outpatient care
4 Center of Excellence Designations (Spinal Cord, Amputee, Young Stroke and Brain Injury)
Fortune/Merative Top 100 Community Hospitals
US News Best Hospitals lists St. David's Medical Center has received a Grade A from Leapfrog
Austin has earned a reputation as one of the best places to live in the nation. Among Texas towns, Austin has been named Best Place for Business and Careers, Live Music Capital of the World, and Best Town for Relocation of Families. Austin has a lot to offer singles as well as families, from downtown loft living to quieter neighborhoods by the lake or in the hill country. Austin has around 300 days of sunshine each year with excellent schools, fine arts, lakes, limitless outdoor activities, and year-round festivals.
¿Por qué entregar con DoorDash?
DoorDash es el líder número uno de la categoría en entregas de comida, retiro de comida y entregas de tiendas de conveniencia en EE. UU., con la confianza de millones de clientes todos los días. Como Dasher, tendrás múltiples oportunidades de ganancias y podrás trabajar cuando te convenga. Ya sea que busques un trabajo adicional o a tiempo completo, entregar con DoorDash te brinda la oportunidad de ganar dinero extra bajo tus propios términos.
- Varias formas de ganar:ya sea que entregues comidas, comestibles u órdenes minoristas, DoorDash ofrece diversas oportunidades de ganancias para que maximices tu tiempo.
- Flexibilidad total:haz dashes cuando te convenga. Establece tus propios horarios y trabaja tanto o tan poco como quieras.
- Sabes cuánto ganarás:un modelo de pago claro y conciso te permite conocer el monto mínimo que ganarás antes de aceptar cualquier oferta.
- Flujo de dinero instantáneo:recibe el pago el mismo día que haces un dash con DoorDash Crimson*, sin tarifas de depósito ni esperas.
- Comienzo rápido y sencillo:regístrate en minutos y sal a hacer dashes rápidamente.**
- Proceso simple:solo recoge, entrega y cobra. Ten tu día de pago siempre en el bolsillo.
Requisitos básicos
- Mayor de 18 años*** (mayor de 21 para las entregas de alcohol)
- Cualquier auto, ciclomotor o bicicleta (en algunas ciudades)
- Número de licencia de conducir
- Número del seguro social (solo en EE. UU.)
- Acceso consistente a un teléfono inteligente
Cómo registrarse
- Haz clic en “Registrarse y postularse ahora” y completa el proceso de registro.
- Descarga la aplicación Dasher de DoorDash y comienza a hacer dashes.
*Sujeto a los requisitos de elegibilidad y a una verificación de identidad exitosa. La cuenta de depósito DoorDash Crimson es establecida por Starion Bank, miembro de la FDIC. La tarjeta de débito Visa® DoorDash Crimson es emitida por Starion Bank.
**Sujeto a elegibilidad.
***Debes ser mayor de 19 años en Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, Nueva Jersey, Nuevo Mexico, Texas, Utah y Virginia del Oeste.
Información adicional
Hacer dashes con DoorDash es una gran oportunidad de obtener ganancias para cualquier persona que busque un trabajo de entregas a medio tiempo, estacional, flexible, los fines de semana, después de la escuela, temporario o estable. Entrega con DoorDash y gana dinero extra mientras te conviertes en tu propio jefe. Haz dashes cuando más te convenga. Regístrate hoy.
Remote working/work at home options are available for this role.
¿Por qué entregar con DoorDash?
DoorDash es el líder número uno de la categoría en entregas de comida, retiro de comida y entregas de tiendas de conveniencia en EE. UU., con la confianza de millones de clientes todos los días. Como Dasher, tendrás múltiples oportunidades de ganancias y podrás trabajar cuando te convenga. Ya sea que busques un trabajo adicional o a tiempo completo, entregar con DoorDash te brinda la oportunidad de ganar dinero extra bajo tus propios términos.
- Varias formas de ganar:ya sea que entregues comidas, comestibles u órdenes minoristas, DoorDash ofrece diversas oportunidades de ganancias para que maximices tu tiempo.
- Flexibilidad total:haz dashes cuando te convenga. Establece tus propios horarios y trabaja tanto o tan poco como quieras.
- Sabes cuánto ganarás:un modelo de pago claro y conciso te permite conocer el monto mínimo que ganarás antes de aceptar cualquier oferta.
- Flujo de dinero instantáneo:recibe el pago el mismo día que haces un dash con DoorDash Crimson*, sin tarifas de depósito ni esperas.
- Comienzo rápido y sencillo:regístrate en minutos y sal a hacer dashes rápidamente.**
- Proceso simple:solo recoge, entrega y cobra. Ten tu día de pago siempre en el bolsillo.
Requisitos básicos
- Mayor de 18 años*** (mayor de 21 para las entregas de alcohol)
- Cualquier auto, ciclomotor o bicicleta (en algunas ciudades)
- Número de licencia de conducir
- Número del seguro social (solo en EE. UU.)
- Acceso consistente a un teléfono inteligente
Cómo registrarse
- Haz clic en “Registrarse y postularse ahora” y completa el proceso de registro.
- Descarga la aplicación Dasher de DoorDash y comienza a hacer dashes.
*Sujeto a los requisitos de elegibilidad y a una verificación de identidad exitosa. La cuenta de depósito DoorDash Crimson es establecida por Starion Bank, miembro de la FDIC. La tarjeta de débito Visa® DoorDash Crimson es emitida por Starion Bank.
**Sujeto a elegibilidad.
***Debes ser mayor de 19 años en Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, Nueva Jersey, Nuevo Mexico, Texas, Utah y Virginia del Oeste.
Información adicional
Hacer dashes con DoorDash es una gran oportunidad de obtener ganancias para cualquier persona que busque un trabajo de entregas a medio tiempo, estacional, flexible, los fines de semana, después de la escuela, temporario o estable. Entrega con DoorDash y gana dinero extra mientras te conviertes en tu propio jefe. Haz dashes cuando más te convenga. Regístrate hoy.
Remote working/work at home options are available for this role.
As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve.
Find a home for your career here.
Join us and embrace a culture of Caring.
Connecting.
Growing together.
In the Patient Care Manager RN Hybrid role, you are responsible for the supervision and coordination of clinical services and provide and direct provisions of nursing care to patients in their homes as prescribed by the physician.
You will coordinate and supervise an interdisciplinary team of staff to assure the continuity of high-quality care to home health patients assigned to your team's area in accordance with the physician-prescribed plan of care, and all applicable state and federal laws and regulations.
Hybrid in MN/DC.
(Recruiter to confirm 4 day a week schedule): This position follows a hybrid schedule with four in-office days per week.
Hybrid anywhere else (details provided by recruiter): This position follows a hybrid schedule with three in-office days per week.
Primary Responsibilities: Directly/indirectly supervises home health aides and LPNs, provides instruction, and assigns tasks Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team Completes comprehensive assessments (OASIS), medication reconciliation, and initial/comprehensive nursing evaluation visits.
Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications: Current unrestricted RN licensure in state of practice Current CPR certification requirements Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
The salary for this role will range from $58,800 to $105,000 annual ly based on full-time employment.
We comply with all minimum wage laws as applicable.
LHCJobs At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes
- an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug
- free workplace.
Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.
PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.
Job Summary Builds relationships with Financial Advisors and internal partners.
Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.
Primary Duties & Responsibilities: Field & Client Experience ​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.
Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal Responsible for prescreen inquiries.
Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed.​ Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes.
​ Develops and demonstrates change agility while maintaining mortality and morbidity expectations.
​ Demonstrates continuous learning through the early adoption of new ways of underwriting.
​ Develops proficiency with Reinsurance programs and determining where to best place a case.
Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.
Provides active case and requirement management and provides customized service with guidance.
​ Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement.
​ Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers.
Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance.
Discusses cases with peer reviewers with medical and technical staff, as needed.
​ Understands and meets all quality, service, and production goals​.
Solves issues & escalations, with guidance as needed.
​ Partners with Underwriting Support for case management Cross-functional leadership May serve as underwriting representative for improvement in product process w/collaboration w/functional partners.
​Participates in other projects as needed.
Qualifications A bachelor's degree or equivalent combination of education and experience is preferred.
1.5 years of traditional underwriting experience.
Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.
Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness.
Proficient in computer skills and using various software packages.
Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.
Highly organized with the ability to establish priorities and meet deadlines.
Displays agility to manage multiple tasks​ and adapt in a changing work environment.
#LI-Remote or LI-Hybrid Compensation Range: Pay Range
- Start: $61,530.00 Pay Range
- End: $114,270.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Information Gathering (NM)
- Intermediate, Underwriting Practices (NM)
- Intermediate, Information Optimization (NM)
- Intermediate, Insurance Acumen (NM)
- Intermediate, Technology Adaptation (NM)
- Intermediate (Inactive), Underwriting Ecosystem (NM)
- Intermediate, Mortality, Morbidity, & Risk Analysis (NM)
- Intermediate, Customer Centricity (NM)
- Intermediate, Learning Agility (NM)
- Intermediate (Inactive), Adaptive Communication (NM)
- Intermediate, Reasoning (NM)
- Intermediate, Decision Making (NM)
- Intermediate, Negotiation & Managing Objection (NM)
- Intermediate, Consulting (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Data Application (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Financial Broker, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.
Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.
Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.
Account Assistance: Help clients in connecting/linking external accounts on the consumer website.
Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.
Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.
Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.
Multi-tasking: Perform multiple job functions to support service levels and service level agreements.
Qualifications Associate's degree in business or related field or equivalent combination of education and experience.
Minimum of 2 years related customer service experience with proven customer service skills.
Advanced written and verbal communication skills.
Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.
Strong organizational skills with the ability to prioritize tasks.
Strong problem-solving skills and ability to provide options.
Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.
Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
