Jobs in Lake Worth Florida

Design Shop Order Coordinator

PALM BEACH, FL

Serena & Lily is seeking an order coordinator at our store in PALM BEACH, FL. The Design Shop Order Coordinator will play an essential role in the management of Design Shop communication and issue resolution as well as customer service maintenance. The role will act as a liaison between Home Office and Design Shop team. The position requires a mindset of customer service and superb interpersonal skills.

RESPONSIBILITIES:

• Monitor and communicate order status updates to the sales team (including availability issues and backorder notifications).
• Partner with Retail Operations to complete required order updates.
• Monitor and reconcile order payment issues.
• Partner with Retail Support on delivery challenges.
• Partner with Customer Care in regard to order consolidation requests.
• Process COM and Custom Upholstery Orders.
• Assist with inventory receipt and organization; perform regular cycle counts.
• Manage system Inventory Dashboard (for prompt receipts and fulfillments).
• Any other tasks and responsibilities as assigned by Leadership.

QUALIFICATIONS:

• 1-3 years of retail experience, interiors/home furnishings field preferred or 1-3 years as a Store Associate at Serena & Lily
• Inventory management or warehouse experience preferred
• Strong communication and interpersonal skills
• Willingness to ask questions and seek solutions; self - starter
• Microsoft Windows proficiency, especially Word and Excel
• Ability to work in a team environment
• Strong sense of personal style

Essential Physical Requirements:

• Ability to process information and merchandise through computer system and POS system.
• Ability to communicate with associates and clients.
• Ability to read, count and write to accurately complete all documentation.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to operate and use all equipment necessary to run the store.
• Ability to climb ladders.
• Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds.
• Ability to work varied hours/days to oversee store operations

COMPENSATION:

• $21-25/hr depending on experience. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
• Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. Employees can enroll in our company’s 401k plan. During the first year of employment, full-time employees accrue fourteen days of PTO and seven paid holidays throughout the year.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the key holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. This role is commission eligible.

Business Leader

• Meet personal and store sales and KPI goals
• Demonstrate excellent knowledge of the product to support the brand goals
• Develop sales techniques that are relevant to the market
• Establish and maintain client-base
• Leverage company tools, incentives & strategies to support meeting sales goals
• Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies

People Leader

• Ensure effective communication between store manager & other team members
• Identify ways to keep the team motivated and engaged
• Present new & innovative ideas to support meeting business goals
• Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader:

• Ensure all functions of the store are maintained to support a superior shopping-experiences
• Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
• Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
• Identify product concerns and communicate inventory needs to support the business goals
• Collaborate with cross-functional business partners to support inventory goals

Customer Focus:

• Ensure the highest level of customer service to each and all individuals in the store
• Build meaningful relationships with clients through strong-interpersonal skills
• Collaborate with all team members to support a superior shopping experience
• Be present on and off the floor as a Theory Brand Ambassador

The Essentials

• 3-4 years’ prior work experience in a client-centric, sales environment
• Dynamic interpersonal and communication skills, both verbal and written
• Independent work ethic, time management skills
• Computer skills to operate point of sale system, experiences with teamwork is a plus

Please note that we have the following store locations within Florida:

Sunrise, Florida

Palm Beach, Florida

Orlando, Florida

As an Equal Opportunity Employer, Theory LLC, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

Immediate need for a family office accountant to provide financial and administrative support. Do you have strong interpersonal skills and excellent verbal and written communication? Are you able to handle and respond to multiple demands? Do you thrive in a fast paced and dynamic environment and are a self-starter? Are you a team player but able to work independently?

***This job is 100% on-site in office****

***Your inquiry will remain highly confidential****

What is expected of you:

• Responsible for obtaining approvals and posting of authorized bills, checks, wires, and credit card statements
• Assist with reviewing and coding all expenses in QuickBooks, prepare and process check runs, ensure payments are sent in a timely manner, physical or electronic filing of supporting documentation
• Assist with the renewal and maintenance of aircraft and vessel licenses, entity licenses, etc.
• Analyze bill discrepancies, communicate and resolve issues with vendors. Maintain up-to-date W-9 vendor files, and W-4 for employees
• Export data from QuickBooks databases into Excel workbooks. Create schedules and reports as needed.
• Scan, save, document, and maintain files, Excel schedules and lists of personal and business transactions for multiple entities and personal assets of family members.
• Handle special projects and other tasks as needed by the Family members, Controller, and CFO.
• Posting of payments and deposits received, scan and save payment and supporting documentation.
• Order, organize & maintain supplies and equipment as needed, order personal items as needed by family members, organize, sort, and distribute incoming mail.
• Assist with monthly, quarterly, annual filings (monthly sales tax, and annual 1099’s etc.)
• Scan and save documents and maintain files within Excel, Word, PDF.
• Assist with maintaining Microsoft Excel schedules and lists of transactions, ownership structures, corporate documents and asset purchases.
• Other special projects and other tasks as needed.

Qualifications:

• Minimum of 5 or more years of experience working in a family office as an accountant or similar.
• Must have experience work for HNW or UHNW family and highly proficient in QuickBooks and Excel (other accounting software a plus).
• Must have excellent verbal and communication skills and interpersonal skills. Team Player
• Highly organized with the ability to prioritize tasks effectively and follow instructions.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

We look forward to receiving your resume.

The Responsibilities

A Support Associate works within the store team to help achieve store sales and inventory goals. The Support Associate partners with the management and sales team to ensure a seamless flow between front and back of house. This role should be well versed in standard operating procedures and provide customers with utmost customer service.

Business Leader

• Demonstrate excellent knowledge of the product to support the brand goals
• Understand company tools, incentives & strategies to support meeting store sales goals
• Maintain all-areas back of house including stock organization, shipping/receiving, and supply orders per policy and procedure.
• Efficiently execute register functions and inventory transactions.

People Leader

• Ensure effective communication between all team members
• Supports ways to keep the team motivated and engaged
• Contribute new & innovative ideas to support meeting business goals
• Participate in all training and development meetings.

Operations Leader:

• Ensure all functions of the store are maintained to support a superior shopping-experiences
• Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
• Support in areas of risk management, physical security, store cash control and inventory control.
• Participate in physical store inventories.
• Identify product concerns and communicate inventory needs to support the business goals
• Comply with all point of sale register policy and procedures

Customer Focus:

• Support building meaningful relationships with clients through strong-interpersonal skills both in store and over the phone.
• Collaborate with all team members to support a superior shopping experience
• Ensure client needs are quickly and effectively met for overall customer satisfaction
• Uphold merchandise standards and maintain visual directive.
• Be present on and off the floor as a Theory Brand Ambassador

The Essentials

• 1+ years’ prior work experience in a client-centric, sales, support, or back of house environment.
• Dynamic interpersonal and communication skills, both verbal and written
• Independent work ethic, time management skills
• Computer skills to operate point of sale system, experiences with teamwork is a plus

As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.