Jobs in Lake Forest, CA
511 positions found — Page 8
Lead Enterprise Tooling Engineer — Tenant Inc.
Overview
Tenant Inc. is modernizing its enterprise tooling, automation, and visibility ecosystem to better support our engineering, operations, finance, sales, and customer support teams. The Lead Enterprise Tooling Engineer plays a critical role in this transformation by owning the strategy, architecture, and execution of integrations across Jira, Microsoft 365, HubSpot, Zendesk, Intuit Enterprise, ERP systems, and internal platforms. This role ensures that our business systems work together seamlessly, data flows reliably across the organization, and leaders have a unified view of operational performance.
By connecting enterprise tools with application telemetry and APM insights, this position enables a single source of truth for workflow health, customer impact, and cross-system reliability. The ideal candidate blends technical expertise with business acumen, ensuring that tooling investments directly support Tenant’s operational goals and modernization roadmap.
Key Responsibilities
Enterprise Tooling Architecture & Integration
• Design and maintain the integrations that connect our core business systems, ensuring information flows consistently across Jira, Microsoft 365, HubSpot, Zendesk, Intuit Enterprise, ERP platforms, and internal applications.
• Build automated workflows and API-driven processes that reduce manual effort, eliminate redundant work, and improve data accuracy.
• Lead the unification of identity, permissions, and user lifecycle management across enterprise tools to support operational efficiency and compliance.
• Oversee cross-platform data synchronization for contacts, leases, tickets, financial data, and operational workflows to ensure a consistent and reliable customer and business experience.
APM, Observability & Unified Visibility
• Integrate observability and APM platforms (OpenSearch, Prometheus, Grafana, New Relic, Catchpoint, CloudWatch, clickstream analytics) with enterprise systems to provide end-to-end visibility across the business.
• Connect system telemetry with business workflows—linking application performance to Jira issues, Zendesk tickets, HubSpot activities, and ERP events.
• Develop executive-ready dashboards that consolidate operational KPIs, workflow performance, integration health, and customer impact into a single pane of glass.
• Implement alerting and automated correlation to help teams identify issues faster and understand their business implications.
• Partner with DevOps and SRE to ensure observability data is actionable and accessible across the organization.
Workflow Automation & Process Optimization
• Design automated workflows that streamline processes across engineering, support, sales, finance, and operations.
• Build Jira workflows, dashboards, and governance structures that support predictable releases and cross-team alignment.
• Automate HubSpot → Jira → Zendesk → ERP workflows to reduce handoffs, shorten cycle times, and improve customer responsiveness.
• Partner with Finance to automate Intuit Enterprise and ERP processes such as invoicing, reconciliation, and reporting.
API Engineering & Custom Development
• Develop and maintain custom integrations, middleware, and internal tools that improve operational efficiency and reduce manual work.
• Implement reliable error handling, monitoring, and logging to ensure integrations remain stable and transparent.
• Ensure all integrations meet security, scalability, and compliance requirements.
Data Quality, Governance & Observability
• Establish data governance standards that ensure accuracy, consistency, and auditability across enterprise tools.
• Implement monitoring and alerting for integration health and workflow performance.
• Partner with Security and Compliance to maintain SOC2, PCI, and internal governance standards.
Cross-Functional Leadership & Collaboration
• Serve as the strategic and technical leader for enterprise tooling, automation, and observability initiatives.
• Partner with Engineering, Product, Support, Sales, Finance, and Operations to understand business needs and translate them into scalable solutions.
• Mentor engineers and administrators across Jira, HubSpot, Zendesk, and Microsoft 365.
• Promote best practices for automation, documentation, and cross-system reliability.
Operational Excellence
• Lead root cause analysis for integration and workflow issues, ensuring long-term solutions rather than short-term fixes.
• Reduce manual effort across departments through automation and improved tooling.
• Maintain clear documentation for integrations, workflows, and system dependencies.
• Evaluate new tools, vendors, and opportunities to improve operational efficiency and business outcomes.
Required Qualifications
• 7+ years in enterprise tooling, business systems engineering, DevOps, or integration engineering.
• Deep experience with APIs for Jira, Microsoft 365, PowerBI, HubSpot, Zendesk, and similar SaaS platforms.
• Hands-on experience with observability and APM platforms (OpenSearch, Prometheus, Grafana, New Relic, Catchpoint, CloudWatch, clickstream analytics).
• Strong scripting and automation skills (Python, Node.js, PowerShell).
• Experience designing workflow automation across multiple business systems.
• Strong understanding of identity management, SSO, and permission models.
• Experience with data governance, monitoring, and integration reliability.
• Proven ability to lead cross-functional initiatives and collaborate with business stakeholders.
Preferred Qualifications
• Experience with Intuit Enterprise, ERP systems, or financial system integrations.
• Background in multi-tenant SaaS environments.
• Experience improving customer experience through event-driven architectures (webhooks, queues, EventBridge, SNS/SQS).
• Familiarity with ETL pipelines, data warehousing, and analytics platforms.
• Experience supporting engineering release workflows and IT DevOps processes.
Success Indicators at Tenant Inc.
• A unified, executive-ready view of operational performance that connects APM telemetry, enterprise workflows, and business outcomes.
• Automated, reliable workflows across Jira, HubSpot, Zendesk, Microsoft 365, and ERP systems.
• Significant reduction in manual work across engineering, support, sales, and finance.
• Clean, consistent, and governed data across enterprise tools.
• Reliable integrations with clear dashboards, alerting, and business impact visibility.
• Strong cross-team alignment and measurable improvements in operational efficiency.
• A scalable, well-documented tooling architecture that supports Tenant’s modernization strategy.
#EnterpriseEngineering #BusinessSystems #ToolingEngineering #AutomationEngineering
#SystemsIntegration #APM #Observability
Position Title: Applied AI Systems Engineer
Location: Orange County, California (Hybrid)
Reports To: Head of Operations
Position Summary
This role is responsible for architecting, building, and deploying a production-grade AI operating system that automates core workflows across leasing, property management, accounting, construction coordination, and asset management.
The engineer will design and implement AI agents, document intelligence systems, and workflow automation pipelines that reduce manual processing, improve accuracy, and increase operational scalability across a commercial real estate portfolio.
This position requires strong systems thinking, rigorous technical execution, and the ability to translate complex operational processes into reliable automation.
Core Objectives
- Build an internal AI platform that automates high-volume operational workflows
- Reduce manual processing time and administrative overhead
- Improve accuracy, speed, and decision visibility across departments
- Establish scalable systems that support portfolio growth without proportional staffing increases
Primary Responsibilities
- AI Platform Architecture & Development
- Design and deploy AI agents to automate operational and administrative workflows
- Build LLM-powered systems for document review, data extraction, and decision support
- Develop retrieval-based systems leveraging leases, financial data, contracts, and SOPs
- Implement evaluation, monitoring, and continuous improvement frameworks
Lease & Document Intelligence Automation
- Build tools to extract key lease terms, obligations, and risk clauses
- Automates lease abstraction and document comparison workflows
- Develop compliance and deadline tracking systems
- Enable searchable knowledge retrieval across lease and legal documents
Leasing & Asset Management Automation
- Automate LOI comparison and deal workflow summaries
- Build dashboards summarizing tenant performance, lease milestones, and risk exposure
- Support market intelligence and tenant prospecting research
- Develop underwriting support and reporting tools
Property Management & Financial Workflow Automation
- Automate CAM reconciliation data processing and variance detection
- Streamline tenant reporting and communication workflows
- Track vendor contracts, compliance deadlines, and service obligations
- Extract and structure financial data from operational documents
Data Infrastructure & Knowledge Systems
- Structure internal documents and data for AI retrieval and automation
- Build document ingestion, indexing, and retrieval pipelines
- Implement vector search and knowledge retrieval systems
- Maintain data integrity, access control, and auditability
Systems Integration & Deployment
- Integrate AI tools with property management, accounting, CRM, and document platforms
- Deploy systems within secure cloud environments
- Implement logging, monitoring, performance, and cost controls
- Ensure reliability and scalability of deployed systems
Collaboration & Implementation
- Translate operational workflows into technical automation solutions
- Work directly with leadership to prioritize automation opportunities
- Train teams and implement adoption workflows
- Establish standards for responsible and secure AI usage
Required Qualifications
- Bachelor’s or advanced degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative discipline
- Demonstrated success in a rigorous academic or research environment
- 3–7+ years building production software, automation systems, or applied AI solutions
- Strong Python development and API integration experience
- Experience working with structured and unstructured data
- Experience deploying systems in cloud environments
- Strong understanding of system architecture and data pipelines
- Exceptional analytical and problem-solving ability
Preferred Qualifications
- Experience building document intelligence or contract analysis systems
- Experience with retrieval systems and vector databases
- Experience automating financial or operational workflows
- Experience integrating AI into business operations environments
- Experience in real estate, finance, logistics, or operations-heavy industries
- Evidence of research, technical publications, competitive programming, or open-source contributions
Technical Environment (Representative)
- Python and API-based architectures
- LLM platforms and agent orchestration frameworks
- Cloud infrastructure (AWS, Azure, or GCP)
- SQL and vector databases
- Workflow orchestration and automation tools
- Version control, logging, and monitoring systems
Success Metrics
- Performance in this role will be evaluated by:
- Reduction in manual administrative workload
- Automation coverage across operational workflows
- Accuracy and reliability of AI-driven outputs
- Adoption and usage across departments
- Operational efficiency gains and cost reductions
Work Environment
- Hybrid work model with in-person collaboration in Orange County
- Direct collaboration with executive leadership and operational teams
- High autonomy in system architecture and implementation decisions
SCI has been retained by one of the largest national syndicators, fund managers, owners and developers of affordable housing in the nation to recruit a Vice President of Acquisitions. Our client is a privately-held organization with a track record of investing in over 100K+ units and transacting on $10 Billion+ in Real Estate.
This role focuses on driving and closing deals brought in by originations, including underwriting, structuring, negotiating and closing equity investments on Low Income Housing Tax Credits (LIHTC) affordable housing communities throughout the nation for a recognized leader in the field.
Position Responsibilities:
- Analyze projects to determine feasibility and run and manage projections that ensure project’s yield is maintained at closing
- Assess market conditions, review and analyze all third party data (e.g. market studies, construction plan and cost reviews, Phase ones, appraisal, etc.); and other DD provided for underwriting guidelines
- Underwrite transactions by addressing strengths/weaknesses of a transaction, including identifying how risks are managed
- Oversee Underwriters who provide support in the closing of the LIHTC equity investment;
- Prepare investment package and present for Investment Committee approval
- Work closely with legal counsel and Acquisitions to negotiate partnership agreements with developers
- Work closely with Investor Relations team to place deal in an investment fund
- Manage expectations and relationships with developer clients throughout the underwriting and closing process
Qualifications:
- Bachelor’s in Business, Economics, Finance, Real Estate or related field (Master’s Degree preferred);
- 6-15 years of execution of LIHTC deals from syndication or developer side.
- Proficient in Word, Excel and financial modeling;
- Highly motivated self-starter, attention to detail and ability to manage multiple tasks/projects simultaneously.
- Well-developed analytical and problem solving skills;
- Some travel required
SCI has been retained by one of the largest national syndicators, fund managers, owners and developers of affordable housing in the nation to recruit a Vice President of Acquisitions. Our client is a privately-held organization with a track record of investing in over 100K+ units and transacting on $10 Billion+ in Real Estate.
This role will work with a team focused on driving and closing deals brought in by originations, including underwriting, structuring, negotiating and closing equity investments on Low Income Housing Tax Credits (LIHTC) affordable housing communities throughout the nation for a recognized leader in the field.
Position Responsibilities:
- Analyze projects to determine feasibility and run and manage projections that ensure project’s yield is maintained at closing
- Assess market conditions, review and analyze all third party data (e.g. market studies, construction plan and cost reviews, Phase ones, appraisal, etc.); and other DD provided for underwriting guidelines
- Underwrite transactions by addressing strengths/weaknesses of a transaction, including identifying how risks are managed
- Oversee Underwriters who provide support in the closing of the LIHTC equity investment;
- Prepare investment package and present for Investment Committee approval
- Work closely with legal counsel and Acquisitions to negotiate partnership agreements with developers
- Work closely with Investor Relations team to place deal in an investment fund
- Manage expectations and relationships with developer clients throughout the underwriting and closing process
Qualifications:
- Bachelor’s in Business, Economics, Finance, Real Estate or related field (Master’s Degree preferred);
- 5-10 years of execution of LIHTC deals from syndication or developer side.
- Proficient in Word, Excel and financial modeling;
- Highly motivated self-starter, attention to detail and ability to manage multiple tasks/projects simultaneously.
- Well-developed analytical and problem solving skills;
- Some travel required
Senior Finance Manager
We’re hiring a highly technical Senior Finance Manager to help shape enterprise financial strategy as a real assets platform moves from rapid growth into a more institutional operating model.
This position blends corporate finance, portfolio-level analytics, and structured capital markets work. You’ll be the “modeling engine” for leadership—building institutional-quality models from the ground up and translating outputs into clear recommendations around capitalization, liquidity, and long-term value creation.
You’ll partner closely with senior decision-makers to consolidate portfolio cash flows, evaluate recapitalization paths, test securitization/structured finance options, optimize cost of capital, and uphold rigorous underwriting and diligence standards.
Key Responsibilities
1) Corporate & Portfolio Financial Strategy
- Create and maintain fully integrated three-statement corporate financial models
- Build portfolio roll-ups that consolidate asset-level operating performance and cash flows
- Evaluate recapitalization outcomes (e.g., buyout, minority/structured equity, alternative capital solutions)
- Model securitization concepts backed by stabilized affordable-housing cash flows
- Assess valuation, NAV, and cost-of-capital implications across scenarios
- Deliver sensitivity and scenario analysis to support capital allocation decisions
2) Capital Markets & Capital Stack Optimization
- Analyze refinancing approaches and structured debt alternatives
- Model multi-tranche debt structures and distribution waterfalls
- Support leverage strategy, liquidity planning, and covenant monitoring
- Produce investor-ready materials, return analytics, and capital partner reporting
- Assist with negotiations alongside lenders, equity partners, and other institutional counterparties
- Ensure adherence to JV structures, loan terms, and related compliance requirements
3) Advanced Modeling & Decision Analytics
- Build/upgrade LBO, cash flow waterfall, portfolio coverage, and capital pacing models
- Develop distribution schedules and liquidity/runway projections (13-week and longer-range)
- Standardize modeling templates to improve repeatability and controls
- Provide crisp, decision-ready insights to senior leadership
4) Affordable Housing Underwriting & Transaction Support (LIHTC-focused)
- Oversee underwriting for development and acquisition opportunities
- Improve underwriting tools and submission processes for tax credit transactions
- Lead financial diligence, data room readiness, and documentation hygiene
- Support debt, tax credit equity, and transaction closing activities
- Coordinate with internal teams and external stakeholders through execution
5) FP&A Leadership
- Own consolidated budgeting and forecasting
- Convert property-level data into corporate dashboards and management reporting
- Drive variance analysis, risk identification, and forecasting accuracy improvements
- Implement QA standards and financial controls across models and reporting
- Coach junior talent and raise the technical modeling bar
Ideal Profile
- 6–10 years of experience in real estate private equity, structured finance/credit, infrastructure investing, corporate development, real estate investment banking, or REIT/real assets FP&A
- Expert-level Excel skills with the ability to build models from a blank sheet
- Hands-on experience with: three-statement models, 13-week cash flow, LBO, portfolio roll-ups, waterfalls, and multi-tranche debt structures
- Strong understanding of capital stack mechanics and return metrics (IRR, MOIC, DSCR, ICR)
- Executive-ready communication: can explain complex outputs clearly and concisely
- Real estate background helpful, but high-caliber technical modelers from adjacent verticals are welcome
Technical Strengths
- Institutional-grade financial modeling
- Capital structure strategy and optimization
- Enterprise valuation and NAV frameworks
- Securitization / structured cash flow modeling
- Debt tranching, coverage, and covenant analytics
- Liquidity forecasting and runway analysis
- Advanced Excel (Power Query/Power Pivot preferred)
- Investor reporting and performance analytics
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Licensed Mental Health Counselor (LMHC)
Wage: Between $120-$131 an hour
Licensed Mental Health Counselor — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.
About you
● You’re a fully-licensed Mental Health Counselor at a Master’s level or above with LMHC, LPCMH, or LIMHP licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You’re ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
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Remote working/work at home options are available for this role.
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Licensed Marriage and Family Therapist (LMFT)
Wage: Between $90-$127 an hour
Licensed Marriage and Family Therapist — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.
About you
● You’re a fully-licensed Marriage and Family therapist at a Master’s level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You’re ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
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Remote working/work at home options are available for this role.
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Licensed Clinical Social Worker (LCSW)
Wage: Between $95-$122 an hour
Licensed Clinical Social Worker — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.
About you
● You’re a fully-licensed Clinical Social Worker at a Master’s level or above with LCSW, LICSW, or LCSCW licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You’re ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
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Licensed Psychiatric Nurse Practitioner
Wage: Between $144-$222 an hour
Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It’s all on one free-to-use platform, no commitment required.
About the role
This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients.
About you
You’re a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC board certification, a valid NPI number and malpractice insurance.
You’re looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment.
Why partner with Headway?
As an independent provider with Headway, you’ll gain access to:
Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days.
Increased earnings: Secure competitive rates with top insurance plans through our nationwide network.
Predictable bi-weekly payments: Receive reliable payouts directly from Headway.
Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more.
Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations.
Free continuing education: Earn CEUs and expand your expertise through Headway Academy.
How Headway supports your patients
Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Important Notes
This is a 1099 independent contractor role. You’ll have full autonomy over your practice, including setting your hours and managing your caseload.
At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
About Headway
We make it easy for mental health providers to take insurance by credentialing you with the nation’s largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We’ll take care of the rest.
Wage: Between $144-$222 an hour
Are you a licensed Psychiatric Nurse looking to launch a private practice, or grow your existing practice? Headway can help you earn more through insurance!
Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability. We equip mental health practitioners with the tools and resources they need to run a flourishing private practice.
Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients to providing and overseeing medication management. Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!
By joining the Headway community, we’ll help you:
- Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.
- Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.
- Grow your caseload by providing marketing support and patient referrals.
We’ll also support your patients by
- Providing customized support to clinicians and patients in order to streamline the process of both seeking and providing care.
- Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your patients with confidence.
And we do this completely free of charge to you! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.
We accept the following licenses on a state by state basis:
- APRN-CNP / APRN-FPA / APRN-PA
- APN
- PMHNP-BC
- NP
Ready to get started?
We are excited to begin helping you if you are a fully-licensed, ANCC board-certified Psychiatric Nurse Practitioner with:
- A valid NPI number
- Malpractice insurance
- A DEA or CDS number
- CAQH
Please note, at this time, we are unable to service mental health professionals that are not fully licensed. Your application will be rejected until you obtain a valid license.
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Licensed Clinical Social Worker (LCSW)
Wage: Between $95-$122 an hour
Licensed Clinical Social Worker — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.
About you
● You’re a fully-licensed Clinical Social Worker at a Master’s level or above with LCSW, LICSW, or LCSCW licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You’re ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
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Licensed Clinical Psychologist
Wage: Between $95-$180 an hour
Licensed Clinical Psychologists — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.
About you
● You’re a fully-licensed Clinical Psychologist at a Master’s level or above with PSY, PSYP, or PsyD licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You’re ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
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Remote working/work at home options are available for this role.
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Licensed Psychiatric Nurse Practitioner
Wage: Between $144-$222 an hour
Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It’s all on one free-to-use platform, no commitment required.
About the role
This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients.
About you
You’re a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC board certification, a valid NPI number and malpractice insurance.
You’re looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment.
Why partner with Headway?
As an independent provider with Headway, you’ll gain access to:
Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days.
Increased earnings: Secure competitive rates with top insurance plans through our nationwide network.
Predictable bi-weekly payments: Receive reliable payouts directly from Headway.
Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more.
Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations.
Free continuing education: Earn CEUs and expand your expertise through Headway Academy.
How Headway supports your patients
Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Important Notes
This is a 1099 independent contractor role. You’ll have full autonomy over your practice, including setting your hours and managing your caseload.
At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
About Headway
We make it easy for mental health providers to take insurance by credentialing you with the nation’s largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We’ll take care of the rest.
Wage: Between $144-$222 an hour
Are you a licensed Psychiatric Nurse looking to launch a private practice, or grow your existing practice? Headway can help you earn more through insurance!
Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability. We equip mental health practitioners with the tools and resources they need to run a flourishing private practice.
Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients to providing and overseeing medication management. Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!
By joining the Headway community, we’ll help you:
- Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.
- Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.
- Grow your caseload by providing marketing support and patient referrals.
We’ll also support your patients by
- Providing customized support to clinicians and patients in order to streamline the process of both seeking and providing care.
- Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your patients with confidence.
And we do this completely free of charge to you! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.
We accept the following licenses on a state by state basis:
- APRN-CNP / APRN-FPA / APRN-PA
- APN
- PMHNP-BC
- NP
Ready to get started?
We are excited to begin helping you if you are a fully-licensed, ANCC board-certified Psychiatric Nurse Practitioner with:
- A valid NPI number
- Malpractice insurance
- A DEA or CDS number
- CAQH
Please note, at this time, we are unable to service mental health professionals that are not fully licensed. Your application will be rejected until you obtain a valid license.
Remote working/work at home options are available for this role.
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Licensed Clinical Psychologist
Wage: Between $95-$180 an hour
Licensed Clinical Psychologists — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.
About you
● You’re a fully-licensed Clinical Psychologist at a Master’s level or above with PSY, PSYP, or PsyD licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You’re ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
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Licensed Marriage and Family Therapist (LMFT)
Wage: Between $90-$127 an hour
Licensed Marriage and Family Therapist — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.
About you
● You’re a fully-licensed Marriage and Family therapist at a Master’s level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You’re ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
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Licensed Clinical Social Worker (LCSW)
Wage: Between $95-$122 an hour
Licensed Clinical Social Worker — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.
About you
● You’re a fully-licensed Clinical Social Worker at a Master’s level or above with LCSW, LICSW, or LCSCW licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You’re ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
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Remote working/work at home options are available for this role.
$94–$117/hour | Flexible Schedule | Remote
Pay & Flexibility
Hourly Pay: $94–$117/hour
Guaranteed bi-weekly payments with predictable income
Set your own schedule with full control over availability
Practice telehealth, in-person, or both
Build or Grow Your Private Practice — Without the Insurance Headaches
Headway helps licensed mental health therapists take insurance with ease, earn higher reimbursement rates, and start seeing covered clients faster — all on a free, all-in-one platform. You choose your schedule and practice model while we handle the administrative work.
Whether you’re looking for full-time, part-time, or supplemental income, Headway supports virtual and in-person care for solo providers and group practices.
What Headway Handles for You
Free Insurance Credentialing: Get credentialed in multiple states in as little as 30 days
Higher Insurance Rates: Access competitive reimbursement through a nationwide payer network
Built-In Compliance: Ongoing compliance resources and audit support
All-in-One EHR (Free): Scheduling, documentation, secure messaging, assessments, telehealth, and automated billing
Broad Insurance Access: Work with major plans, including Medicare Advantage and Medicaid
Benefits
Fast Client Referrals: Most providers begin seeing clients within 2–4 weeks through inbound referrals and marketing
Bonuses & Incentives: $350 referral bonus for each licensed provider you refer
Free Continuing Education: 150+ hours of complimentary CEUs through Headway Academy
Clinical & Admin Support: Dedicated practice partner and back-office support
Requirements
Fully licensed mental health therapist at the Master’s level or above
Accepted licenses include: LMHC, LPC, LPCC, LCPC, LCSW, LICSW, LMFT, PsyD (state-dependent)
Active NPI number
Malpractice insurance
Note: Headway currently supports only fully licensed providers. If you are not yet fully licensed, you’re welcome to reapply once you're fully licensed.
Remote working/work at home options are available for this role.
Why Mindpath College Health?
Join Mindpath College Health as we expand access to high quality mental health care in the college communities we serve. We provide a well-supported outpatient practice setting where we treat commercially insured college patients with a wide range of psychiatric diagnoses. As part of a national group practice, you will have access to the collective expertise of our clinicians for the benefit of patients and your professional development.
Make the Difference - Let Your Clinical Knowledge Lead You to New Heights:
- Competitive Market Compensation with ability to earn Unlimited Incentives
- Base salary: $96,000+
- Hybrid Schedule affording a Flexible Mix of In-person and Telemedicine Appointments
- 100% Outpatient - Work/Life Balance Model - Monday-Friday with No Nights, No Weekends
- Flexible Full-time Options
- Significant Sign-on Bonus
- Generous Benefits including, but not limited to -
- Matching 401(k) plan
- 4 weeks of PTO and 10 paid holidays
- Medical, Dental, Vision, and Life insurance
- Paid maternal and paternal leave
- Malpractice insurance
- CME and Licensure Renewals
- Collaboration Model consisting of other Therapists, Psychiatrists, and APPs
- Modern Office Settings with Front Office & Administrative support along with the latest Technology Platforms
Wanting More?
Mindpath Health - has been in business over 2 decades with clinicians in 85+ clinic locations nationwide
Flexibility - is a core component of our hybrid approach of treating patients in-person as well as via telemedicine
Feel of Having Your Own Practice - but without the overhead and management of one; modern offices located in professional/medical buildings with support from our marketing and growth team to help you build your practice
Supportive Environment - exceptional front office, patient scheduling and billing support
We Specialize - in connected care through in-person or telemedicine visits with a psychiatrist, advanced psychiatric practitioner, or therapist.
We Welcome - our patients with respect and engage with referring providers, insurers, and partners in a spirit of positivity, collaboration, and accountability.
Responsibilities:As a Therapist - Be Part of Our Growing Team:
- Evaluate, Diagnose & Treat a variety of Mental Health Areas with appropriate treatment plans established for the College Patient Population - areas include, Anxiety, Depression, ADHD, LGBTQ+ Affirmative Therapy, Personality & Eating Disorders & more
- Utilize EHR & Technology Platforms within the role
- Active License (LCSW, LPCC, LMFT) in the State of California
The salary range posted is an estimate based on the average earnings of our current clinicians. Actual income may vary depending on factors such as production model results, hours worked, ramp-up time, and individual experience and licensure. Final compensation details will be discussed during the interview process.
Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
Remote working/work at home options are available for this role.
As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Specialist Sales Front Desk, a typical day will include: Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Promotes awareness of brand image internally and externally.
Creates, logs, and expedites premiums (gifts) for site marketing programs.
Guest Experience and Company Standards Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Specialist Sales Front Desk: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.
Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.
What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.
Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.
Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.
Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
OMNI CHANNEL SUPPORT SEPCIALIST
REPORTS TO: DIRECTOR, MERCHADISE SUPPORT SYSTEMS
STATUS: NON-EXEMPT
Summary
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit – one handshake at a time.
The Omni Channel Support Specialist is responsible for monitoring the daily transactions of omni channel orders, including but not limited to buy online pick up in store, buy online ship to store, Roadie, and ship from store. This position supports the stores and communicates with customer service, and our website developers regularly to follow up on pending orders and offer additional training or support needed on omni channel initiatives.
The schedule for this position after training is as follows:
- Sunday: 9:30am – 6pm remote
- Monday: 12:30pm – 9pm remote
- Tuesday: off
- Wednesday: off
- Thursday: 12:30pm – 9pm onsite/ remote
- Friday: 12:30pm – 9pm remote
- Saturday: 10:30am – 7pm remote
Essential Duties and Responsibilities
- Partner with Store Operations to ensure Boot Barn stores are in compliance with omni channel processes and procedures.
- Communicate daily with stores and District Managers to resolve discrepancies with online orders as they arise.
- Troubleshoot past due orders to ensure stores are meeting Boot Barn’s customer service expectations and communicating order picking status to customers.
- Research cancelled orders and partner with stores to resolve order picking issues.
- Act as the point of contact for the store team and respond to questions on omni channel processes and procedures.
- Analyze complex business problems and identify business and user requirements.
- Memorialize user cases, user requirements and create process flow diagrams
- Create functional specifications and work with development team throughout the development processes.
- Document bugs and assist in resolution.
- Demonstrates high level of quality work, attendance and appearance.
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
- Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
- Performs any other duties that may be assigned by management.
Qualifications
- Strong communication, customer service, time management and organizational skills.
- 1-3 years of customer service experience or ecommerce experience.
- Excellent written and verbal communication skills, a high level of organization, and impeccable attention to detail.
- Ability to prioritize work in a fast-paced environment.
- A self-starter who can manage multiple projects at once.
- Demonstrated ability to communicate effectively and build strong business relationships.
- Proficient in excel.
Competencies
- Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
- Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.
Boot Barn Benefits & Additional Compensation Opportunities
- Competitive hourly rate.
- Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
- Flexible schedules and work/life balance.
PAY RANGE: $20.50 - $21.00/hr*
*compensation varies based on geography, skills, experience, and tenure
Physical Demands
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
- Standing, walking and squatting less than fifty percent of the work shift.
- Required to lift, move and carry up to 40 pounds.
- Ability to read, count and write to accurately complete all documentation and reports.
- Must be able to see, hear and speak in order to communicate with partners and customers.
- Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
Work Environment
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
- The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
- Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.
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