Jobs in Lake Forest, CA

Position Summary:

We are seeking a Human Factors Engineer who will be responsible for ensuring that medical devices are safe, intuitive, and effective for intended users by applying human factors and usability engineering principles throughout the product lifecycle. This role plans and conducts formative and summative usability studies, develops use-related risk analyses, and ensures compliance with FDA, IEC 62366, and other applicable regulatory standards. The Human Factors Engineer collaborates closely with design, clinical, regulatory, and quality teams to identify, mitigate, and validate use-related hazards, ultimately supporting safe and effective patient and clinician experiences.

This role will work to develop and follow industry best practices defining and documenting usability formative studies, qualitative assessments, summative usability studies and preparing the Human Factors engineering usability file for regulatory submission. This role will report to the Vice President of Product Design.

Key Responsibilities:

• Drive discovery research with mix method data collection techniques.
• Implement usability rating system and testing protocol.
• Work with marketing and clinical teams to create user personas, use specifications, and user groups based on target markets and regulatory testing requirements.
• Develop protocols for formative usability studies.
• Collaborate with recruiters, IRB, and consultants for validation studies.
• Moderate and conduct online and in person testing of usability studies, as well as focus groups, and interviews.
• Maintain detailed video documentation to follow and support note taking.
• Present findings to designers, engineers, and management team.
• Facilitate and document task analysis, use related risk analysis, and user interface specifications.
• Maintain traceability of critical statements and risk mitigations from observation to Instructions for Use and device training.
• Maintain awareness of and share industry trends and platform best practices in human factors, usability and digital experience on iOS, Android, and web.
• Define, test and ensure that accessibilities standards for each platform are met.
• Track cultural differences and risks for items, terminology, and features.

Required Qualifications:

• The candidate must be familiar with Design Controls (21 CFR Part 820 / ISO 13485) and have experience maintaining the Design History File (DHF).
• Demonstrated success working in startup, early-stage, or high-growth medical device environments.
• Proven ability to build process from the ground up and adapt them as the organization scales.
• Comfortable operating with ambiguity and making sound decisions with incomplete information.
• Strong bias toward action, ownership, and continuous improvement.
• Bachelors, Master’s or PhD in Human Factors, ergonomics or related field.
• 5+ years of experience in human factors engineering.
• Proven success running usability studies for medical devices.
• Proven work examples or projects running usability testing for mobile devices (iOS, or Android).
• Excellent communication, collaboration, presentation, and interpersonal skills.
• Strong process orientation and documentation abilities.
• Understanding of best practices including accessibility standards and human factor standards.

Referred Attributes:

• Entrepreneurial mindset with a passion for building systems that enable teams to do their best work.
• Excellent communication, collaboration, presentation, and interpersonal skills.
• Strong process orientation and documentation abilities.
• Understanding of best practices including accessibility standards and human factor standards.

Additional Information:

Approximately 25-30% travel may be required.

Physical requirements/Work Environment:

This position is located onsite in Irvine, CA.

This position primarily works in an office. It requires frequent sitting, standing and walking. This position requires sitting for long periods of time in front of a computer display or other digital devices. Daily use of a computer and other computing and digital devices is required. May require standing for extended periods when facilitating meetings, walking in the facilities. Some travel may be required so the ability to operate a motor vehicle and maintain a valid Driver’s license is required.

The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.

For those who want to keep growing, learning and evolving. We at KellyConnect® hear you, and we’re here for you! We’re seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

• Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds
• Office Rotation: Tuesday/Thursday & every other Friday
• Must live in commutable distance to Irvine, California
• Work from Home Rotation: Monday/Wednesday & every other Friday
• Competitive pay rate- $26

• Why should you apply: Medical, optical and dental benefits
• Opportunity to gain valuable experience.
• Enjoy a positive and supportive work environment.
• Paid training to ensure you have the skills & knowledge to succeed.

• What’s a typical day as a Customer Service Representative? You’ll be:
• Processing product complaints through queues and other communication channels.
• Maintaining a positive experience while investigating complaints in a timely and courteous manner.
• Accurately updating databases with pertinent details & product information.
• Escalating issues based on severity to appropriate levels as needed.
• Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.

• This job might be an outstanding fit if you:
• Have a high school diploma or equivalent.
• Have at least 3 years of customer service experience and call center experience
• Have strong problem- solving and organizational skills.
• Are able to work in a fast-paced environment.
• Are able to work a hybrid work schedule comprised of weekly office & remote requirements.

What happens next:

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Acerca de kelly

El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.

• Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

The Technical Customer Support Representative II provides intermediate-level technical support and customer assistance via phone, email, and chat. This role supports customers with product installation, configuration, troubleshooting, maintenance, and general product usage while delivering a high-quality customer experience.

The incumbent applies strong product knowledge, sound judgment, and problem-solving skills to resolve issues efficiently, escalate complex cases as needed, and support continuous product improvement. This position works under moderate supervision and has attained full proficiency within a defined area of responsibility.

This role supports the organization’s core objectives, including safe and responsible diver acquisition and retention, member growth, financial sustainability, and global alignment.

WHAT YOU WILL DO

(Other duties may be assigned)

Technical Support & Troubleshooting

• Diagnose and identify root causes of customer-reported issues using internal systems, customer data, and collaboration with cross-functional teams.
• Provide real-time troubleshooting support during customer interactions and submit service requests to Product & Technology teams when escalation is required.
• Coordinate follow-up with customers when issues cannot be immediately resolved, setting clear expectations and timelines.
• Educate customers on alternative solutions or workarounds while issues are under review.
• Partner with Product teams to provide user SQA testing feedback in support of product and project development.

Customer Experience & Communication

• Deliver a high-quality customer experience by actively listening, asking clarifying questions, and accurately assessing customer needs.
• Build customer loyalty through timely and effective follow-up on service requests and issue resolution.
• Monitor and communicate service request status using tools such as Zendesk and Salesforce.
• Serve as an advocate for members and customers by escalating trends or recurring issues to senior team members or relevant departments as appropriate.
• Respond to member and consumer inquiries related to eLearning, eCards, online accounts, application status, and related services.

Documentation & Workflow Management

• Accurately document customer interactions, including inquiries, actions taken, and outcomes, in designated systems.
• Manage assigned workflows, service queues, and membership or student accounts to meet established service levels.
• Review, coordinate, and process service requests across all membership levels in a timely manner.
• Provide daily reports on assigned processes and performance metrics, as directed.

Team & Department Support

• Support departmental workload fluctuations, including ticket management, processing, filing, image verification, callouts, and email support.
• Participate in training and continuous learning to maintain proficiency in tools, systems, and products.
• Maintain strict confidentiality regarding sensitive customer and employee information.
• Adhere to all company policies and procedures, including those outlined in the PADI Employee Handbook.

WHAT YOU WILL NEED TO BE SUCCESSFUL

Education and Experience

• High school diploma or General Education Degree (GED) required.
• Minimum 1 year of customer service and technical support experience, or an equivalent combination of education and experience.

Technical Knowledge & Skills

• Demonstrated analytical skills to diagnose technical issues and determine appropriate resolutions.
• Ability to clearly document technical issues, findings, and resolutions.
• Proficiency in troubleshooting digital products, applications, and systems.
• Working knowledge of Microsoft Office applications.
• Experience using Zendesk and Salesforce preferred.

Language & Communication Skills

• Ability to read, analyze, and interpret business documentation, technical procedures, and regulations.
• Ability to draft reports, business correspondence, and procedural documentation.
• Ability to communicate effectively with customers, managers, and cross-functional partners.
• Fluency in a second language is a plus.

Reasoning Ability

• Ability to apply common-sense understanding to carry out detailed instructions in written, oral, or diagram form.
• Ability to solve practical problems and adapt to situations with limited standardization.
• Ability to interpret and follow instructions in multiple formats.

Behavior Competencies

• Demonstrates professionalism, accountability, and collaboration in support of team objectives.
• Follows established procedures and accepts constructive feedback.
• Interacts respectfully and effectively with coworkers and customers.
• Contributes to a positive, inclusive, and productive team environment.

Other Skills and Abilities

• Strong written and verbal communication skills.
• Excellent organizational and time-management skills with the ability to prioritize tasks.
• Detail-oriented with a high level of accuracy.
• Professional phone presence and customer-focused demeanor.
• Ability to multitask, adapt to change, and work effectively under pressure.
• Strong interpersonal, negotiation, and conflict-resolution skills.
• Demonstrated commitment to customer satisfaction and service excellence.
• Typing proficiency of approximately 75 words per minute.
• Cultural awareness and sensitivity when interacting with a diverse global customer base.

WHO WE ARE

Founded in 1966, PADI has spent nearly six decades shaping the future of scuba diving, consistently raising the bar for the industry we love. We know who we are as a company, yet we continually evolve, keeping our mission fresh, modern, and relevant. One thing that never changes is our commitment to being “The Way the World Learns to Dive.”

With over 30 million divers certified worldwide, more than any other scuba diving agency, we are proud to live our purpose every day: Seek Adventure, Save the Ocean.

We foster a work environment that values individual contributions while thriving on collaboration to achieve shared business objectives. Our leadership team supports a healthy work-life balance through flexible hours and comprehensive benefits.

If this role excites you and you meet the requirements above, we would love to get to know you! Learn more about us at note that PADI collects personal information relating to its candidates for employment to manage the recruitment process. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. To view PADI's Privacy Notice please go to

Duration: Full Time

Job Description:

• We are looking for a hands-on Seismic expert to own and evolve our content automation and platform operations ecosystem.
• This role combines platform governance, reporting, and user administration with opportunities to drive automation, workflow optimization, and scalable content architecture improvements.

Responsibilities:

• Own day-to-day Seismic platform operations (access, roles, permissions, profiles).
• Maintain dashboards, reporting architecture, and adoption metrics.
• Document configurations, dependencies, and content workflows.
• Identify and implement opportunities for automation using LiveDocs, LiveForms, DocGen, APIs, or webhooks.
• Improve metadata, content models, tagging, and lifecycle governance.
• Monitor platform health, releases, and regression testing.
• Partner with Sales, Marketing, Sales Ops, and IT to streamline workflows.
• Support continuous improvement of content automation strategy.

Experience:

• Strong hands-on experience with Seismic (admin, configuration, content profiles, reporting).
• Experience with LiveDocs / LiveForms / DocGen Express preferred.
• Ability to balance operational excellence with process improvement.
• Comfortable working cross-functionally in a fast-paced environment.
• Experience with automation, integrations, or scalable governance models is a plus.
• Strong documentation and analytical skills.

Skills:

• Seismic
• LiveDocs / LiveForms / DocGen
• Automation
• Documentation

Education:

• Bachelor’s degree.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Karan

Email:

Internal Id: 26-04336

Job Title: Electro-Mechanical Assembler

Location: Lake Forest, CA

Pay Rate: $25/hr

Schedule: Monday-Friday

Required Skills & Experience

• Minimum of 5+ years as an electro-mechanical assembler

• Ability to operate a personal computer including using a Windows based operating system and related software

• Experienced with MRP and MES systems (Oracle, SAP, etc)

• Experienced in reading mechanical drawings/schematics

Nice to Have Skills & Experience

• IPC620 and IPC610 Certification strongly preferred, can be active or expired

Job Description

Essential Duties & Responsibilities:

• Work from layout drawings, point to point wire lists, and wiring schematics.

• Electro-mechanical assembly, some assemblies may require lifting of 25-50lbs to perform rework.

• Follow technical instructions and work instructions

• Adhere to all safety rules, use and ensure that workers use the required protective equipment.

• Analyze and Interpret schematics and BOMs

• Discerning quality of parts and materials used in production.

• Inventory parts and tools used in the assembling process.

• Perform Preventative Maintenance on rework equipment

• Analyze and Interpret schematics and BOMs

• Maintain 5S order and cleanliness in the assigned area at all times

• Work under direct, close supervision of the lead or supervisor

• All other duties as assigned

***Candidates must be based in California, Maryland, or DC.***

ABOUT SEQUOIA CLIMATE FOUNDATION

Sequoia Climate Foundation is a climate philanthropy that believes in a world powered by clean energy, where all people are protected by policies that have averted the worst effects of climate change. We support bold strategies and efforts that will have both near-term impact and the greatest probability of long-term success. We believe that solving climate change requires the adoption of ambitious, evidence-based policy solutions that transform markets, advance clean technology, and lead to large‐scale change.

JOB SUMMARY

The Modeling Officer will support Sequoia’s in-house modeling capabilities helping to develop, iterate and synthesize estimates of emissions reduction impact across multiple grantmaking portfolios. They will collaborate with external and internal partners to identify, model and interpret multiple scenarios of future emissions, and implement probabilistic discounting methods to those scenarios. In collaboration with others, they will develop and implement purpose-driven quantitative analysis that informs philanthropic decision-making, using efficient, credible methods and tools. The Modeling Officer will work closely with grantmaking staff to interpret quantitative findings into actionable insights. The Modeling Officer will report to the Chief Evidence and Learning Officer, and collaborate closely with other members of Sequoia’s Evidence and Learning and Executive teams.

Essential Job Functions & Key Outcomes

Supports Sequoia’s in-house modeling of impact [50%]

• Supports the identification of existing emissions projections, or where necessary builds quantitative estimates of future emissions relevant to Sequoia’s grantmaking portfolio.
• Implements one of multiple existing probabilistic methods to inform decisions about strategic prioritization, and where necessary collaborates with others to expand those methods.
• Provides written and verbal insights to Sequoia’s grantmaking teams on the implications of the modeled results, and iterates the analysis to align with decision-maker needs.
• Engages in generative discussions with other members of Sequoia staff on novel methods and approaches, that balance the need for credible methods with efficiency and practicality.

Supports philanthropic decision-making with purpose-driven analysis [50%]

• Interprets and translates strategic questions into clear, compelling data products that support decision-making.
• Efficiently deploys appropriate data collation, wrangling and analysis methods in a reproducible manner, to provide credible, timely analysis.
• Builds and maintains systems, tools, and processes for quantitative and qualitative analysis of sensitive information from multiple organizational partners in collaboration with colleagues.
• Manages multiple projects simultaneously, time-boxing analyses where necessary to align with decision needs.
• Provides critical review of other analytical products.
• Performs other duties as required.

Education, Experience & Credentials

• Advanced degree in science, physics, statistics, applied mathematics, or related field required.
• A minimum of three years working in climate policy, science or philanthropy in a research or modeling role is required.
• Familiarity with Bayesian probabilistic models is preferred.
• Experience with AI-assisted qualitative analysis, including using large language models for structured information extraction (e.g., developing coding schemas, applying classification frameworks to new materials) is preferred.
• Experience in data visualization for decision-makers is preferred.
• Demonstrated experience and proficiency in R and/or Python and GitHub required.

Competencies

• Integrity: Commitment to Sequoia Climate Foundation’s mission and values.
• Inspirational Leadership: Demonstrated values-based, results-driven leadership.
• Collegiality: Strong work ethic and experience working collaboratively with a team.
• Efficiency/Initiative: Ability to learn quickly, juggle multiple tasks, prioritize effectively and meet deadlines.
• Quality/Compliance: Attention to detail and timelines.
• Analytical: Ability to develop and implement novel analytical and modeling approaches quickly and collaboratively observing good coding practice and version control, including quantitative and qualitative analysis supported by generative AI and other emerging AI tools.
• Subject Matter Expert: Willingness to engage in in-depth, interdisciplinary conversations about data or methodological validity, and to co-create analytical outputs for different users.
• Innovative: Aptitude and interest in solving novel problems and actively stays on top of industry innovations and shares such findings with the broader team.

Working Conditions

This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 15 lbs. Requires the ability to periodically travel locally, regionally, and nationally.

Our client is looking for a nimble and detail-driven Mid-level Photo Producer to join their team!

This role is hybrid and based onsite in Orange County, CA. Sports licensing experience is a major plus! You will start by going onsite for shoots, and once our clients studio opens, the schedule will transition to three days per week in the office.

Responsibilities: 
-Lead both high-volume ecommerce and larger-scale campaign shoots. This role requires someone who can move fast, manage multiple productions at once, and keep budgets, timelines, and logistics tightly organized.
-Own end-to-end production for e-commerce and campaign photoshoots
-Build/manage budgets, schedules, vendors, crew, talent, and locations
-Partner cross-functionally with Creative, Brand, and Marketing teams
-Support integrated still + motion productions
-Lead on-set execution and problem-solving
-Manage licensing, usage rights, and production documentation

Qualifications:
-4+ years of photo production experience (ecomm + brand required)
-Experience supporting motion/video shoots
-Strong budgeting and negotiation skills
-Ability to juggle multiple projects in a fast-paced environment
-Sports licensing experience STRONGLY preferred

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

About Konnect

Konnect is a privately owned HR consulting firm with deep expertise in helping organizations design and optimize their people operations. Building on this foundation, Konnect is expanding into the SaaS space with the launch of KonnectAi, an AI-powered platform designed to automate and enhance HR workflows across the employee lifecycle.

Job Summary: We are looking for a detail-oriented and experienced Payroll Administrator to join our team. The ideal candidate will have a strong background in payroll processing and a thorough understanding of payroll regulations and compliance. This role is essential in ensuring accurate and timely payroll for all employees.

Key Responsibilities:

• Process bi-weekly, semi-monthly, or monthly payrolls for Konnect's client organizations, ensuring accuracy and compliance with company policies and regulations, with the opportunity to support internal payroll operations for Konnect as the team scales.
• Maintain and update payroll information by collecting, calculating, and entering data.
• Review and verify timesheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
• Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices.
• Prepare and distribute payroll reports and statements.
• Handle employee inquiries regarding payroll issues and resolve discrepancies.
• Coordinate with HR and Finance departments to ensure proper flow and maintenance of employee data.
• Manage payroll deductions, including benefits, garnishments, and other withholdings.
• Prepare and file payroll tax returns and ensure timely payment of payroll taxes.
• Assist in the development and implementation of payroll policies and procedures.
• Conduct regular audits of payroll procedures and records to ensure accuracy and compliance.
• Stay current with industry trends and best practices in payroll administration.

Qualifications:

• Bachelor’s degree in Accounting, Finance, Human Resources, or a related field.
• Minimum of three years of experience in payroll administration.
• Strong knowledge of payroll systems and software (e.g., ADP, Paylocity, Dayforce).
• Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Ability to handle sensitive and confidential information with discretion.
• Certification in Payroll Administration (e.g., CPP) is a plus.

What We Offer

• Compensation: $72,800 annually (equivalent to ~$35/hour), W-2
• Comprehensive benefits package (Medical, Dental, Vision), with 100% of medical premiums covered by Konnect
• Unlimited PTO
• 401(k) with up to 4% match
• Location: Hybrid in Irvine (Tuesday-Thursday) 7515 Irvine Center Dr, Ste 120 Irvine CA, 92618
• Clients: Multiple across industries and service tiers

Payroll/HR Specialist – Onsite, Lake Forest, CA

Location: Lake Forest, CA (Onsite, full-time)

Schedule: Monday–Friday

Compensation: $27 to $30 per hour

About the Role

We are seeking an experienced Payroll/HR Specialist to support day‑to‑day HR operations with a strong focus on payroll accuracy, compliance, and employee support. This role will be the primary onsite point of contact for employees and will manage payroll through ADP Workforce Now (ADP WFN), annual open enrollment, and general HR administrative functions.

Key Responsibilities

• Process full‑cycle payroll using ADP Workforce Now, ensuring accuracy and compliance

• Maintain employee records, new hire onboarding documentation, and HRIS updates

• Serve as the primary onsite employee point of contact for HR and payroll questions

• Support benefits administration, including annual open enrollment and ongoing changes

• Assist with employee status changes, audits, verifications, and reporting

• Ensure compliance with federal, state, and local labor laws

• Partner with management on HR initiatives, employee relations, and process improvements

• Generate payroll and HR reports as needed

Qualifications

• Bachelor’s degree required (HR, Business Administration, or related field preferred)

• 2–4+ years of payroll and HR experience

• Proficiency with ADP Workforce Now (ADP WFN) required

• Experience supporting benefits administration and open enrollment

• Strong understanding of payroll regulations and HR best practices

• Excellent communication, confidentiality, and customer‑service orientation

• Ability to work onsite daily in Lake Forest, CA

Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance