Jobs in La Palma, CA

General Manager – Home Services Operations

Full-Time | Exempt

We are seeking a General Manager to lead a high-performing residential home services business within a growth-oriented, institutional-backed platform. This role owns full P&L responsibility and oversees operations, service delivery, sales support, and team leadership.

This is a hands-on operating role with strategic visibility and long-term growth opportunity.

What You’ll Own

• Full brand-level P&L accountability including budgeting, forecasting, and KPI management

• Day-to-day field operations including installation, service, dispatch, scheduling, and warehousing

• Gross margin performance, labor efficiency, and cost controls

• Safety, compliance, and risk management standards

• Leadership development across managers, technicians, and support teams

• Revenue growth initiatives alongside sales and channel partners

• Operational systems, SOP implementation, and performance dashboards

What We’re Looking For

• 7+ years of progressive leadership in home services, construction, or field-based operations

• Proven experience owning a P&L

• Strong operational and financial acumen

• Experience scaling teams and leading managers

• Track record of driving profitability and operational improvements

• Comfort operating in a growth-oriented environment

Preferred

• Experience in residential trades or field services

• Experience in PE-backed or high-growth platforms

• Familiarity with field service management systems

Competitive compensation package including base, performance incentive, and long-term upside potential.

Confidential search. Additional details shared upon conversation.

Freeman Mathis & Gary is a dynamic and growing 500+ lawyer national litigation firm, with thirty-nine offices in twenty-one states. We are seeking an Associate Attorney with experience in handling Financial Services matters to join our growing Seal Beach, California office. The ideal candidate has at least 4+ years' experience. This individual will maintain positive contact with clients, observe confidentiality of client matters, and must be team-oriented. Actual base pay within the range will also be dependent on other factors, including but not limited to, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.

FMG's Financial Services & Banking National Practice Section is a multi-disciplinary team of professionals who represent financial institutions, as well as financial professionals, in a wide spectrum of transactional, regulatory, and securities matters in both litigated and non-litigated contexts.

Responsibilities:

· Provide initial analysis and develop case strategy

· Prepare and respond to discovery

· Take and defend depositions, draft motions and attend hearings

· Explain legal options to clients and bringing possible outcomes or threats to their attention.

· Build relationships with clients

· Ability to negotiate, research, and communicate verbally and in writing effectively.

Requirements:

· Juris Doctor degree from an American Bar Association accredited law school.

· In good standing and able to practice law in the state of California

· Strong critical thinking skills and solid academic background.

· Strong sense of urgency about problem solving, meeting deadlines and achieving goals

· Knowledgeable, attentive, and proactive.

· Excellent communicator, negotiator, public speaker, and problem solver.

· Self-motivated, and goal oriented with a track record of meeting billable hours goals.

· Inclined to take initiative and work independently with minimal supervision.

· Detail oriented, organized and effective.

· Professional and can get along with people; communicates well with staff.

· Computer skills: Microsoft Word and Outlook.

· Experience with iManage and/or OneDrive a plus.

What we offer:

· Competitive compensation.

· Opportunity for growth and advancement within the Firm.

· Speaking and writing opportunities.

· Comprehensive benefits package, including medical, dental, and vision.

· Bar expenses paid by Firm.

· HSA and FSA plans to help offset taxes for employees and dependents.

· 401K Plan.

· Company provided life insurance up to $150k.

· Company paid long-term disability coverage.

· Year-end bonuses and referral fee incentives.

· Regular, firmwide socials and events.

· Employee Assistance Program.

EEO Statement

Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‐free workplace policy, which includes the ability to pass a pre‐employment drug screen. Employees may be subject to reasonable‐suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

• Patient advocate - ensures a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patients' physical or mental wellbeing, safety, or dignity.
• Ability to utilize good clinical judgment to deal tactfully and effectively with patients and their families, other employees, practitioners and other medical professionals.
• Demonstrates knowledge of anatomy and physiology, patient care standards as dictated by the nursing licensing board of the State of California, and standard knowledge of basic CPT and ICD-10 coding.
• Under supervision of physician, gives results of pathology, radiology, laboratory, and other diagnostic tests.
• Accurately records and maintains documentation of telephone encounters and onsite patient conversations, including chief complaint, verbal history of present illness with date of onset, symptoms including pain, bleeding and retention assessment, update of medications and allergies, and limited physical examination, adhering to scope of practice guidelines of the State of California.
• Documents relevant material in medical record and forwards pertinent notes to physician for review and signature.
• Instructs patients on procedures, studies and consults.
• Supports and implements the organization's vision, mission and values.
• Performs all job functions in a professional, courteous and timely manner. This includes answering all phone calls, e-mails and providing excellent customer service to internal and external customers.
• Fosters and promotes a culture of service excellence and self-accountability.
• Responsible for implementations and integration of Comprehensive Perinatal Services Program (CPSP) including nutrition, psychosocial and health education assessments, interventions and perinatal education with basic obstetrical care.
• Responsible for ensuring the integrity and quality of the health services delivered in Comprehensive Prenatal Services and in compliance with Federal, State, and L.A. County Standards and individual site policies, procedures and protocols.
• Collaborate with external agencies to ensure early entry into prenatal care.
• Works cohesively with a multi-disciplinary provider team to ensure robust pre and post-natal patient care coordination.
• Coordinates post-partum and lactation care management and anchors newborns to pediatric clinic.
• Maintains up to date status with CPSP courses.
• Directs the maintenance of program logs and statistics for internal and external review and reporting.
• Follows up on relevant laboratory tests.
• Participates in Continuous Quality Improvement plans for site and program.
• Establishes rapport with WIC and external agencies to aid in patient support.
• Provides support to OB/GYN provider as needed.
• Performs all other duties as assigned.

• High school diploma or GED.

• Two (2) years of LVN clinical experience, with one (1) year minimum of Obstetric experience required.
• Environment that included clinical and clerical duties.
• Valid California Vocational Nursing license
• IV and Blood Draw Certification required.
• BLS for Healthcare Provider from the American Heart Association
• Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 30 days from hire/transfer.

• Must be able to respect and maintain highly confidential information. The ability to engage in reasoned dialogue on complex, difficult, or emotional issues, to be flexible, actively listen, and affect change.
• Able to give constructive feedback in a supportive manner. Ability to effectively work independently and as a member of a team, quickly build strong working relationships, demonstrate a high-level of integrity, and establish a proactive approach to customer service.
• Ability to pay attention to detail with excellent prioritization and organization skills.
• Self-starter with strong project management skills and ability to follow through.
• Demonstrated adaptability and flexibility to changes and response to new ideas and approaches.
• A working knowledge of Microsoft Office Products (Outlook, Word, Excel, and PowerPoint) working knowledge of Kronos is a plus.
• This professional must possess intermediate math skills, excellent written and verbal communication skills.

• Demonstrates excellent customer service skills in all communications.
• Establishes and maintains positive working relationships with physicians, peers, and management.
• Communicates all necessary information to the Charge Nurse in a timely manner.
• Must be able to recognize and respond appropriately to urgent / emergent situations per protocols.
• Able to prioritize responsibilities and multi-task efficiently and effectively.
• Able to work under pressure and act calmly and effectively in a busy or stressful situation.
• Follows all written policies and procedures of the hospital.
• Demonstrates knowledge and participates in providing high quality, individualized patient/family centered care within the Watson Model of Care including key elements of Caring, Competence, Communication and Commitment.
• Performs other duties as assigned.

• High School Diploma
• Associate's degree in anesthesia technology strongly preferred

• Minimum one year experience as Anesthesia Technician in an acute care hospital or a graduate of an accredited ASATT program.
• Ability to communicate effectively in the English language in person, by phone and in writing.
• ASATT certification preferred

• Current Basic Life Support (BLS)
• Basic computer skills

1. The nurse demonstrates the use of nursing process as a problem solving model; utilizing their knowledge and experience to anticipate and plan to meet patient and family needs.
2. Nursing assessment is focused to target areas most productive for a given patient population or situation. Recognizes subtle changes in clinical situation; evaluates and appropriately alters the plan of care. Is accountable for prioritizing and organizing patient care and ensuring follow through with planned care.
3. Demonstrates the knowledge and skills necessary to provide care appropriate to the age and needs of the patients served on the assigned unit. Consistently applies current literature/research findings and critical thinking skills to make sound clinical decisions.
4. Demonstrates the Hospital's Patient Satisfaction effort when interacting with patients, families, and co-workers.
5. The nurse develops and maintains a therapeutic nurse/patient relationship throughout the health care continuum. Respect for patient's rights is an integral part of the nurse/patient relationship as reflected in our values and mission. Conducts hourly rounding on patients.
6. The nurse communicates utilizing the SBAR in all hand-off situations.
7. Performs documentation of patient care including: assessment, interdisciplinary plan of care (IPOC), implementation, evaluation, and the Watson Model of Care following unit specific and hospital documentation policies and procedures.
8. Anticipates variables affecting patient comfort and alters physical and psychosocial interventions accordingly, using a variety of modalities. Assists patient/family to maximize sense of control and actively participate in his/her recovery.
9. Demonstrates commitment to meeting the learning needs of patients and families. Utilizes appropriate resources to meet those needs and achieve positive patient outcomes.
10. Works with Care Mangers during the patient's stay and takes a proactive role in coordinating interdisciplinary discharge planning for a specific patient population.
11. Reviews all orders on patients and communicates changes in patient condition with physician and other team members. Contacts the physician promptly with significant changes in patient's condition, collaborates professionally for required orders and follows-up with revised care.
12. Evaluates the effectiveness of nursing interventions and documents outcomes in the IPOC.
13. Utilizes patient classification system according to standards
14. Demonstrates ability to plan, supervise, instruct and evaluate ancillary nursing personnel, floats, orientees and registry staff. Ensures that an evaluation is completed each shift for registry/floats.
15. Upholds professional appearance and demonstrates such through adherence to dress code. Wears hospital I.D. badge and promotes the standard of proper identification for peers and staff.
16. Maintains a safe and clean environment that complies with regulatory standards including Patient Safety Goals.
17. Participates in the implementation of the unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to the Charge Nurse and Nurse Manager.

• Bachelor of Science degree in nursing preferred
• Associates degree in nursing is required. (Individuals hired without a BSN will be required to complete a degree program within 5 years of their hire date)

• Minimum of one (1) year of clinical nursing experience in Labor and Delivery and Postpartum nursing with regard to regulatory guidelines and standard of practice; Nursery and/or NICU experience preferred.
• Current California Nursing license
• Certification in Maternal Child Health Nursing preferred.

• Bilingual skills preferred (Spanish)
• Basic computer skills
• Current Basic Life Support (BLS)
• Current Advanced Cardiac Life Support (ACLS)
• Current Neonatal Resuscitation Program (NRP)
• Advanced Fetal Monitoring Required. (AWHONN or NCC preferred)
• Managing Aggressive Behavior (MAB) within 90 days of hire or notification of requirement; transition to Crisis Prevention Institute Card (CPI)
• Electronic Medical Record experience preferred.

1. The nurse demonstrates the use of nursing process as a problem solving model; utilizing their knowledge and experience to anticipate and plan to meet patient and family needs.
2. Nursing assessment is focused to target areas most productive for a given patient population or situation. Recognizes subtle changes in clinical situation; evaluates and appropriately alters the plan of care. Is accountable for prioritizing and organizing patient care and ensuring follow through with planned care.
3. Demonstrates the knowledge and skills necessary to provide care appropriate to the age and needs of the patients served on the assigned unit. Consistently applies current literature/research findings and critical thinking skills to make sound clinical decisions.
4. Demonstrates the Hospital's Patient Satisfaction effort when interacting with patients, families, and co-workers.
5. The nurse develops and maintains a therapeutic nurse/patient relationship throughout the health care continuum. Respect for patient's rights is an integral part of the nurse/patient relationship as reflected in our values and mission. Conducts hourly rounding on patients.
6. The nurse communicates utilizing the SBAR in all hand-off situations.
7. Performs documentation of patient care including: assessment, interdisciplinary plan of care (IPOC), implementation, evaluation, and the Watson Model of Care following unit specific and hospital documentation policies and procedures.
8. Anticipates variables affecting patient comfort and alters physical and psychosocial interventions accordingly, using a variety of modalities. Assists patient/family to maximize sense of control and actively participate in his/her recovery.
9. Demonstrates commitment to meeting the learning needs of patients and families. Utilizes appropriate resources to meet those needs and achieve positive patient outcomes.
10. Works with Care Managers during the patient's stay and takes a proactive role in coordinating interdisciplinary discharge planning for a specific patient population.
11. Reviews all orders on patients and communicates changes in patient condition with physician and other team members. Contacts the physician promptly with significant changes in patient's condition, collaborates professionally for required orders and follows-up with revised care.
12. Evaluates the effectiveness of nursing interventions and documents outcomes in the IPOC.
13. Utilizes patient classification system according to standards
14. Demonstrates ability to plan, supervise, instruct and evaluate ancillary nursing personnel, floats, orientees and registry staff. Ensures that an evaluation is completed each shift for registry/floats.
15. Upholds professional appearance and demonstrates such through adherence to dress code. Wears hospital I.D. badge and promotes the standard of proper identification for peers and staff.
16. Maintains a safe and clean environment that complies with regulatory standards including Patient Safety Goals.
17. Participates in the implementation of the unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to the Charge Nurse and Director of Perioperative Services.

• Bachelor of Sciences degree in nursing preferred
• Associate in nursing required

• Minimum of one (1) year of clinical nursing experience in Surgical Services nursing or two (2) years of surgical tech in acute care setting with at least one (1) year of nursing experience in acute care setting or completion of periop training program (AORN or similar) with 2 years acute care experience. Internal candidates who have completed the MLKCH Nurse Residency Program, Transition program, or cross-trained will be considered.
• Current California Nursing license
• CNOR preferred

• Bilingual skills preferred (Spanish)
• Basic computer skills
• Current Basic Life Support (BLS)
• Current Advanced Cardiac Life Support (ACLS)
• Electronic Medical Record experience preferred

• Facilitation of precertification and payor authorization processes
• Facilitation of the collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement
• Application of process improvement methodologies in evaluating outcomes of care
• Coordinating communication with physicians.

• Completes a comprehensive assessment to identify opportunities for intervention that are appropriate and realistic for the patient/family's psycho-social, cultural, spiritual, and physical plan of care.
• Assess the patient's healthcare needs and goals; specifically targeting the physical, functional, psychosocial, environmental and financial status.
• Completes and documents timely clinical reviews based on assessment of medical necessity and documented clinical findings in accordance with Hospital policy and payer requirements.
• Communicates with attending physician regarding appropriateness of patient admissions, resource utilization, and when documentation does not support continued stay.
• Assesses readmission risk based on established Hospital criteria.

• Demonstrates an understanding of medical necessity and intensity of service, and incorporates payer requirements into the development of a safe, effective, and timely discharge plan.
• Demonstrates an understanding of the patient's clinical condition, social, and financial resources to determine the most appropriate care setting, practice standards for evaluation, treatment delivery options (Home, SAR, SNF,
• LTACH, Acute Rehabilitation, Assisted Living, Board/Care, Recuperative Care, Shelter), and resources required to support safe transition of care.
• Incorporates risk of readmission and socio-economic factors in the creation of a safe and individualized transition plan.
• Engages the patient and family/support network in developing the transition plan.
• Collaborates actively with the interdisciplinary team throughout the patient's stay to re-assess and adjust the plan for care progression and transition according to the patient's clinical condition.
• Advocates for the patient with the payer and/or IPA to ensure the most effective care progression and transition plan for the patient.

• Coordinates the progression of care to ensure that the ongoing needs of the patient and family are adequately addressed.
  • a.Identifies psychosocial and financial barriers, (e.g. substance abuse, homelessness, unsafe or abusive living arrangement) and collaborates with or delegates to Clinical Social Work colleagues.
  • b.Identifies discharge planning needs and facilitates transfers to acute and post-acute venues.
  • c.Demonstrates working knowledge of the clinical requirements, individual payer networks and coverage, and impact of patient's living environment and support network in creating a transition plan.
  • d.Identifies and facilitates home care and durable medical equipment needs at the time of discharge.
  • e. Facilitates palliative or hospice care when needed
• Works collaboratively and maintains active communication with physicians, nursing and other members of the interdisciplinary care team to ensure timely and effective care progression and achievement of desired outcomes.
• Oversees discharge planning and facilitates safe transitions to community settings.
• Addresses/resolves system problems impeding diagnostic or treatment progress. Proactively identifies and resolves delays and obstacles to discharge.
• Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge.
• Coordinates and monitors scheduling of tests/procedures of patients and reports results to other healthcare members when appropriate. Identifies recurrent problems and recommends strategies for resolution.

• Develops and evaluates case management plans and protocols in collaboration with the interdisciplinary team.
• Evaluates actions taken to assure cost-effective care including physician length of stay, diagnostic related groups cost reporting, morbidity and mortality reports and monitoring of readmissions.
• Utilizes avoidable day reporting tool to identify sources of barriers to patients' progression of care.

• Serves as a liaison between members of the interdisciplinary care team, community providers, payers, and patient/family to ensure safe and effective plans and smooth transitions between internal and external levels of care.
• Ensures consistent and timely communication with Patient Financial Services and HIM as needed to confirm patient status and/or authorization to support the billing process.
• Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care.
• Collaborates with attending physicians and consultants to review and discuss patient care, progress and identified outcomes. Defines and manages deviations from the plan of care.
• Participates in and or facilitates patient care conferences and family meetings.
• Provides support and clinical expertise for nursing/ancillary personnel related to patient care issues.
• Maintains communication with Nurse Managers and other Case Managers relative to individual patient care and/or system problems.
• Assures prompt reporting of medical/legal issues to Risk Management and appropriate Administrative parties.
• Facilitates peer to peer discussions between attending physicians, Case Management Consultants, and Physician Advisor in cases requiring evaluation and justification of medical necessity for admission by the payer.
• Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues.

• Within the nursing scope of practice, the care manager continuously assesses self-knowledge and competencies to assure job performance.
• Actively participates in departmental meetings and shares knowledge related to the practice of case management
• Demonstrates understanding of Medicare Conditions of Participation as related to discharge planning, patient/family engagement, and communication of financial responsibility.
• Maintains respect for the dignity of every person by addressing issues and concerns with workers directly, with a positive problem-solving approach, and the observance of the right to patient privacy and confidentiality.
• Demonstrates concern, respect, and caring for all customers, both internal and external, regardless of their diagnosis or socioeconomic status.
• Maintains positive interpersonal relations.
• Performs other related job duties as assigned.

• Bachelor of Science degree in nursing preferred

• Minimum of one (1) to three (3) years of hospital or related experience required. Internals with at least 18 months acute care case management/coordination experience will be considered in lieu of nursing clinical experience.
• Able to navigate and connect successfully with outside provider networks (Health Plans, IPA's, and FQHC's).

• Bilingual language skills preferred (Spanish) Basic computer skills
• Current California Nursing license
• Current Basic Life Support (BLS)
• Certification in Case Management preferred.
• ED Care Managers: Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 90 days from hire/transfer.