Jobs in Knoxville Remote

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?

Or help people navigate the tough spots in their life?

And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the FEI Crisis Team Leader today!

The FEI Crisis Team Leader

Duties:

• Responsibilities include managing two teams of four staff total, serving a minimum of 15 families at time for a period of 90 days post-crisis intervention, per team.
• Duties also include meeting with families, coordinating supports for monthly Family Team Meetings (FTM), and organizing monthly family engagement activities.
• Essential duties include providing program oversight and coordination of referrals and caseloads, including but not limited to linkage and referral to area resources, advocacy and coordination of care with other provider and social supports, crisis intervention and planning.

JOB PURPOSE/SUMMARY

Summary of role of team:

• "Family Empowerment Initiative" or "FEI" provides support to low-income families, children ages birth (0) to eighteen (18), and their caregivers.
• This includes, but is not limited to, intensive services, crisis services, self-sufficiency through trauma informed services, case coordination, peer support, parent/caregiver education, and family engagement strategies.

Summary of position:

• The Team Leader provides administrative and clinical supervision for two FEI teams, and performs all administrative duties required to adhere to the guidelines of the program.
• The Team Leader provides information and referral, agency linkage, advocacy, home visits, and follow-up services as defined by the FEI program and ensures that each team member on the team does the same for consumers on their caseloads.
• The Team Leader arranges coverage plans for their team to ensure that each consumer is seen for required program contacts per month.
• The Team leader provides crisis intervention and emergency services as needed.
• The Team Leader utilizes center wide and community services as needed for client benefit.
• The Team Leader embraces the key values of care coordination: empowerment, normalization, rehabilitation, and continuity of care.
• Ongoing networking with crisis providers for timely access to appropriate referrals and overall community outreach are required.

TYPICAL WORKING CONDITIONS/ENVIORNMENT

• This position spends the majority of their time working at Knox Children & Youth (C&Y) Center and requires both office-based clinical and administrative work and community-based clinical interactions.
• Team Leader will be responsible for engaging clients, peers, and community stakeholders in a professional and therapeutic manner.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Works in a multi-disciplinary team approach to meet clinical needs of SPMI consumers.

• Attends and is timely to weekly multi-disciplinary Team Mtgs.
• Attends and leads administrative team meeting on a weekly basis without tardiness.
• Returns all staff calls within 30 minutes as reported by supervisor.
• Responds to all flags, emails and voicemails within 2 business days.
• Responsible for ensuring all phases and activities of the Wraparound Process are done to the high quality and fidelity - accountable to family team.
• Attends required trainings by TDMHSAS or associated partners to meet program requirements

2. Completes all required documentation in compliance with Center Policy, CARF and SSOC standards.

• Ensures tx plan is complete within 30 days of admission with input from other professionals as evidenced by signatures of APN/MD and Peer Support Worker
• Completes Crisis Plan, DLA-20, Individual Service Plan (ISP) and eligibility assessment on all clients
• Completes No Harm contract at ct.'s first sign or report of SI, HI, or thoughts of harmful behavior.
• Progress notes within one working week of encounter.
• Ensures that all clients have a current ROI for their PCP and other active providers (daycare, school, therapists, additional providers, etc…)
• Completes seven-day contact on all post-hospital clients.
• Complete an assessment of the family including Child and Adolescent Needs and Strengths (CANS) assessment, Caregiver Strain Assessment, and other national evaluation tools to develop a care plan.

3. Engages clients and their families in the treatment process providing treatment planning, linkage, referral, and advocacy for each client.

• Ensures each client is contacted within 24 hours of referral
• Creates goals with the ct. based on their input as well as input from family/other systems AEB treatment plan signatures by all parties.
• Creates and implements treatment interventions based on the treatment plan goals.
• Utilizes family strengths and empowers the family to implement effective interventions as evinced by documentation of activity in the progress notes.
• Makes referral to less intensive services upon anticipation of discharge
• CM works with the ct. for up to 90 days to ensure transition to less intensive services.
• The Team Leader monitors outcome measures to ensure quality and effectiveness (QA/QI) and quarterly QRR.

4. Ensures that the program meets monthly requirements

• Continually monitors admissions and referrals to ensure timely assignment to caseloads
• Monitors productivity on a weekly basis in supervision AEB document tracking logs
• Ensures coverage is met for clients when staff are out on leave or during vacancies
• Ensures vacancies are filled with qualified candidates AEB use of applicant screening profiles
• Submits monthly report to supervisor by the 5th business day of each month.

5. Provides administrative supervision to FEI teams

• Provides support to staff through positive reinforcement, open communication, honest feedback and constructive criticism on a daily basis.
• Completes written documentation of verbal and written corrections pertaining to staff and forwards to HR.
• Meets with each case manager individually on a weekly basis for supervision
• Shares information re: policies and procedures with staff as policies change
• Ensures each staff is following Center Policy and Procedure via monitoring in weekly sessions and periodic chart reviews.
• Assists staff with difficult cases by attending home visits with the staff on an as needed basis.
• Makes suggestions for interventions with clients on a weekly basis
• Provide continuous check-ins with team members.

COMPENSATION:

• Starting salary for this position is approximately $21.08/hr based on relevant experience and education.

Schedule:

• Primary working hours are Monday through Friday, and should be provided at times that meet the needs to the families served.
• On site supervision is preferred, and position must be available via phone if a function of the position requires being out of office.

Travel:

• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.

Equipment/Technical Competency:

• Ability to use a computer and basic office software is required, including but not limited to Office Word, Excel, Outlook and be able to utilize EMR for clinical documentation.

Equipment/Technology:

• This position requires the use of computer skills with an electronic medical record (EMR), and telehealth/televideo services may be offered as part of the service delivery.
• Staff will be expected to maintain work with a Center cell phone and computer.

QUALIFICATIONS - FEI Crisis Team Leader

Experience / Knowledge:

• Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual/developmental disabilities.
• Two (2) years work experience with SPMI populations preferred.
• Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.
• Clinical staff members must possess reliable transportation, a valid driver's license with an F endorsement OR the ability to acquire an F endorsement on driver's license in order to transport clients as needed.
• Transporting clients in a personal or Center vehicle is an essential function of this position.

Education / License:

• A Bachelor's degree in a health related field of counseling, psychology, or social work or must be licensed as a nurse (LPN or RN).
• LPNs must have fifteen (15) semester hours of behavioral health and two (2) years of behavioral health care experience.
• Candidates with a Bachelor's degree in rehabilitation, occupational therapy, criminal justice, and education must have fifteen (15) college-level semester hours of coursework in behavioral health and at least two (2) years of work experience in the behavioral health setting working with children.

Physical/Emotional/Social - Skills/Abilities:

• Outpatient/Community based environment.
• This position requires training and certification in and the ability to adequately implement a variety of verbal de-escalation methods and personal/client safety techniques.
• Must have mental ability to exercise sound judgment under pressure.
• Must have an F endorsement and a valid Driver's License.
• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.
• An essential job function is a reliable, predictable 40 hour per week job, on site and in the community, with regular attendance.

Location:

• Knox County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

PI92f51836ba2f-3631

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of the Organ Recovery Coordinator with previous experience as a registered nurse (RN) in an ICU or critical care setting. This position will facilitate all aspects of making organ donation happen in the Knoxville area.

What is an Organ Recovery Coordinator?

Using their nursing background, Organ Recovery Coordinators (ORCs) oversee the process of procuring the gift of organ donation. In collaboration with the clinical team, ORCs assess the compatibility of organs for recipients, and expedite the surgical and technical processes to package and transfer the organs for transplant quickly and safely. They work alongside hospital personnel and surgeons to facilitate the lifesaving gift of organ transplantation.

If you want to utilize your critical care skills with a higher level of autonomy and provide a lifeline to those waiting for an organ transplant, this is the job for you!

COMPANY OVERVIEW AND MISSION

Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee – and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

1. Evaluates patient suitability for organ donation by reviewing medical records and consultation with medical staff.
   
2. Coordinates organ placement and allocation with transplant programs and surgeons.
   
   
3. Coordinates and assists in the surgical recovery of organs and peri-operative management – including logistics such as arranging transportation, ensuring surgical packaging, and preparing lab specimens for shipment.
   
4. Provides support to donor families and conducts medial/social history interviews.
   
5. Updates donor information into electronic medical record.
   
   
6. Other duties as assigned.
   
   

Call requirements will be a min of (7) 12 hour shifts every two weeks. or 14 shifts within 4 weeks. Alternating days and nights.

The ideal candidate will have:

• Two plus years prior experience in a critical care setting.
• Ability to exercise independent judgement and multitask.
• Exceptional teamwork, interpersonal, communication, and conflict management skills.
• Registered Nursing (RN) License
• Valid Driver’s License with the ability to pass MVR underwriting requirements
• The ability to creatively approach marketing and outreach.

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• Monthly Cell Phone Stipend
• Meal Per Diems when actively on cases

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.

As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

PI21ba25e4d05b-3631

Job Category: Clinical

Requisition Number: CERTI002033

Posted: January 28, 2026

Full-Time

On-site

Knoxville, TN 37932, USA

Hardin Valley Internal Medicine, a division of Summit Medical Group, has an opening for an experienced Certified Clinical Medical Assistant (CCMA) or Registered Medical Assistant (RMA) to join their passionate, authentic, and growing team of professionals for Back Office. This is a full-time opportunity.

Responsibilities: (List does not include all duties assigned)

• Handles phone nursing when appropriate, to include triaging, pre-certs, referrals, calling in prescriptions, etc.
• Performs clerical duties necessary for the provider to see patients such as contacting patients regarding test results and/or other related reasons as directed.
• Pulls and prepares patient records for physicians to treat patients, as needed.
• If needed, schedules patient appointments with efficient use of clinical time slots.
• Maintains stocked, neat, and clean exam rooms and common work areas daily.
• Adheres to established company policies and procedures (including the corporate compliance program), and follows state and federal regulations, such as OSHA and HIPAA guidelines.
• Adheres to site-specific protocols and expectations.
• Performs duties professionally while showing courteous and cooperative work to co-workers, management, and the public.
• Maintains strictest confidentiality, both internally (with Summit employees) and externally (with non-Summit persons).
• Actively participates in site-level Quality Improvement Activities.
• Each employee will contribute to the continual evaluation site performance and the implementation and measurement of improvement activities that increase the quality of care provided to patients.
• Performs all other duties assigned by supervisor, Site Manager, physician, or administrative staff.
• Performs related work, as assigned.

Full Benefits Package available including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401K, and more!

Education: High School Diploma or equivalent required. Additional vocational or college credits required. Medical Assistant Certification required.

Experience: Clinical experience required.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Información adicional

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