Jobs in Irving Texas

The position optimizes customer interactions within the Service Center by delivering a warm, professional, and consistent experience at every touchpoint. As the first point of contact for walk-in customers and the primary owner of the Service Center phone queue, this role plays a central part in shaping how customers perceive our brand. They greet customers as they arrive, and ensure all interactions (in person, by phone, email, or chat) reflect the company’s values and commitment to exceeding expectations. Their ability to resolve concerns, provide accurate information, and model exceptional service contributes directly to brand perception, customer loyalty, and word-of-mouth recommendations.

The overall objective of the position is to create and maintain a welcoming Service Center environment while delivering high-quality customer support across all channels.

Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

• Onsite presence. This position is based at our Service Center and requires regular onsite presence. Remote or hybrid work is not available for this role.
• Greet and welcome customers as they enter the Service Center, ensuring a warm, professional first impression.
• Provide first-line customer support in person, answering questions, and guiding customers through available products and solutions.
• Respond to customer inquiries promptly and accurately via phone, email, chat, or in person with pleasant and efficient chat etiquette.
• Serve as the primary owner of the Service Center for phone queue, striving for strong pickup performance and excellent call handling.
• Manage customer frustrations with empathy and professionalism, resolving issues effectively, and escalating when appropriate.
• Process customer orders and manage transactions with accuracy, efficiency, and attention to detail.
• Schedule deliveries and provide required communication, such as lead times, for Delivery Direct Program.
• Execute Service Center workflows and work instructions to address customer needs and ensure smooth daily operations.
• Contribute to the overall customer experience by ensuring every interaction is positive, informative, and aligning with the company’s values.
• Ability to effectively communicate information, provide inquiry resolution, and respond to customer escalation per expected processes.
• Serve as a knowledgeable resource to customers utilizing company workflows and processes.
• Present customer solutions align with company expectations and standards.
• Effectively carry out a series of work instructions within the service center to address customer needs and process transactions promptly.
• Maintain accurate customer records by documentation of customer interactions in CRM and ERP software.
• Actively supporting the sales department in achieving goals by being a team player and providing uniquely better customer service.
• Utilize technical tools to support customer engineering needs, including basic troubleshooting or process guidance.
• Serve as a liaison between customers, freight carriers, and internal departments.
• Monitor and move slow-moving inventory to improve service center stock numbers.
• Processes RGAs.

NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

• Identify and recommend improvements in sales, marketing, and purchasing processes.
• Support the service center by completing assigned tasks.
• Assist team members as needed.
• Other duties as assigned.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to fifteen pounds at times.
• Fast-paced work environment.

COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:

• Strong computer proficiency in MS Office (Word, Excel, Outlook, Teams), customer relationship management (CRM) and Salesforce.
• Strong written and verbal communication skills
• Troubleshooting and problem-solving abilities.
• Demonstrate and provide exceptional customer service.
• Adaptability and flexibility
• Strong emotional intelligence – empathy, patience, and active listening
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Ability to understand and address customer needs.
• High attention to detail and organizational skills.
• Positive customer service attitude and problem-solving mindset.
• Strong interpersonal skills, with a sense of humor appreciated.
• Team-oriented with a strong work ethic and a positive, proactive attitude.

EDUCATION & EXPERIENCE:

REQUIRED:

• High School Diploma or equivalent

PREFERRED:

• Some college or two-year degree
• 2-3 years of sales or inside sales experience

ADDITIONAL INFORMATION:

• This position is an onsite position

The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO.

The opportunity

Delaware North Sportservice is hiring seasonal Dishwashers to join our team at Globe Life Field in Arlington, Texas. With the high quality of cleanliness and sanitation of a Kitchen Helper and Utility Worker, the quality guest experience starts with you. Through exceptional standards, both in the kitchen and in food and beverage serving equipment, you will ensure the health and safety of guests. Don’t pass on your next career move; apply now to join our collaborative team.

Pay

$15.00 - $16.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Using hands or a dishwasher to clean dishes, glassware, pots, pans, flatware, and kitchen items, ensuring all sanitizer levels on dish machines and pot sinks are at the specific requirements for health standards
• Store clean dishes, utensils, and cooking equipment
• Clean work area, including equipment, floors, walls, and cooking area, keeping the kitchenware storage organized
• Remove trash from the dish room and transport it to the dumpster, as well as clean and sanitize the garbage cans

More about you

• Ability to understand and follow directions
• Capacity to work cooperatively with others
• No experience required

Physical requirements

• Must be able to carry up to 35 lbs, placing items above and below head height
• Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms
• Exposed to variable temperatures

Shift details

Days
Evenings
Events

Who we are

Delaware North operates concessions, suites, catering, premium dining, and retail management at Globe Life Field, home of the Texas Rangers since the park opened in 2020. We manage concession stands at the 40,300-seat stadium with a menu offering classic stadium food options, and an ample supply of vegan options.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Open for W2 Position

Job Title: Principal Consultant

Location: Irving, TX 75039 (Hybrid – 2 days onsite)

Duration: 6 Months

Visa: Only Visa Independent Candidates (USC)

Consultant preferred in W2

Experience Required: 10+ Years

Job Description:

We are seeking an experienced SAP S/4 Finance Principal Consultant with strong expertise in SAP FICO and end-to-end implementation experience. The ideal candidate should have deep functional knowledge along with solution architecture capabilities.

Key Responsibilities:

• Lead configuration, solution evaluation, validation, development, and deployment activities
• Drive end-to-end SAP FICO implementations, including integration with other modules
• Act as a Solution Architect in at least one full lifecycle implementation
• Provide business process consulting, architecture design, and detailed process documentation
• Work closely with business stakeholders to define and deliver optimal solutions
• Lead and mentor teams in resolving complex functional and technical issues
• Collaborate with onsite and offshore teams for seamless delivery

Required Skills & Experience:

• 12+ years of overall SAP experience
• 4–6+ years of SAP FICO implementation experience
• Strong hands-on expertise in:
• Financial Accounting (FI)
• Managerial Accounting (CO)
• In-depth knowledge of:
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Product Costing / Material Ledger / Actual Costing
• Cost Center Accounting, Internal Orders, Profit Center Accounting
• Strong experience with integration points across SAP modules: COPA, New GL, SD, MM, EWM
• Experience in SAP S/4HANA Finance implementations (multiple full lifecycle projects)
• Ability to debug and support solutions using ABAP knowledge
• Strong understanding of Life Sciences / Pharmaceutical industry processes
• Experience working in regulated environments (GxP, SOX compliance)
• Excellent communication, leadership, and client-facing skills

Nice to Have:

• SAP FICO Reporting and Allocations experience
• Experience working in global delivery models (onsite/offshore coordination)

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role 

We’re seeking Master’s-level professionals who feel confident facilitating groups, collaborating closely with therapists, and thriving in a part-time, fully remote telehealth environment.

Clinicians at Charlie Health begin making a difference on day one, working alongside a highly skilled therapy team to translate psychoeducation into meaningful, real-world change for clients. While each team member brings unique strengths and experience, all staff are expected to be fluent across multiple modalities. Our clients face complex behavioral and emotional challenges, and we’re looking for group facilitators who are deeply aligned with Charlie Health’s mission to provide life-saving mental health treatment.

Responsibilities 

• 
  
• Complete all Onboarding requirements within 2 weeks of start date 
  
• Check-in with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month
  
• Respond to all email and Slack communication promptly (within 48 hours) 
  
• Review the curriculum aligned to group assignment prior to group start time 
  
• Arrive ~10 minutes early to  scheduled group time and facilitate all groups for the entirety of the hour  
  
• Facilitate groups using the current Charlie Health curriculum and best practices
  
• Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed 
  
• Foster client engagement and group cohesion, encouraging client participation and fostering camera-on culture
  
• Following all operational policies and procedures as indicated by Charlie Health best practices 
  
• Participate in collaborative Therapy Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members
  
• Collaborate closely with Primary Therapists, Care Experience Specialists and Care Coaches 
  
• Communicate professionally and promptly with all clients, staff, families, agencies, and referents
  
• Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards
  
• Demonstrate professional ethics, including appropriate boundaries and confidentiality
  
• Other duties as assigned
  

Requirements 

• 
  
• Availability to work weeknights (3-8pm MT on Monday to Thursday) and Saturdays
  
• Master’s degree in mental health or related field (see examples below)
  
• Experience working with diverse age demographics in intensive treatment settings
  
• Demonstrated proficiency across multiple treatment modalities, with the confidence to thoughtfully integrate them into clinical practice (e.g., DBT, CBT, EMDR; MI certification a plus)
  
• Strong belief in and advocacy for group-based treatment alongside individual therapy
  
• Ability to facilitate effective, engaging telehealth sessions
  
• Reliable high-speed internet connection for client sessions
  
• Proficiency with cloud-based communication software (Gmail, Slack, Zoom, Dropbox) as well as EMR and outcomes survey software
  
• Part time, 1099 contractor role
  

Examples of Master's Degrees (Including but not Limited to):

• 
  
• Master of Science (M.S.) in Mental Health Counseling
  
• Master of Social Work (M.S.W.)
  
• Master of Arts (M.A.) in Marriage and Family Therapy
  
• Master of Arts (M.A.) in Clinical Psychology
  
• Master of Science (M.S.) in School Counseling
  

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The Provider Experience at Charlie Health:

• 
  
• Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable.
  
• Support: All of our clinicians receive support from a full time Admissions, Primary Therapy, and Assessment team so that our clinicians can focus on providing exceptional care to our clients.
  
• Rewarding Relationships: With a maximum of 8 clients in a group, clinicians have the opportunity to build strong relationships and create sustainable healing 
  
• Efficiency: Providers have access to an AI-powered scribe that streamlines clinical documentation and summarizes key points of client sessions.
  

Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis.
Please note that this role is not available to candidates in Illinois.

Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health.

• 
  
• Connection: Care deeply & inspire hope.
  
• Congruence: Stay curious & heed the evidence.
  
• Commitment: Act with urgency & don’t give up.
  

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @ email addresses. Legitimate emails will never originate from , , or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Title : Bomb Technician (EOD) Category / Component : Enlisted • Active Overview Explosive Ordnance Disposal Technicians locate, identify, render safe, and dispose of explosive threats on land, at sea, and underwater, using advanced robotics, diving, and explosives skills to protect forces and civilians and support fleet and joint operations worldwide.

Key Responsibilities Detonate and demolish hazardous munitions, pyrotechnics, and outdated explosives; neutralize ordnance including sea mines, torpedoes, depth charges, and improvised explosive devices; remotely disable unsafe ordnance using robotic and diagnostic technology; conduct parachute and helicopter insertion operations; clear waterways of mines in support of ships and submarines; provide explosive ordnance support to law enforcement agencies and organizations such as the United States Secret Service and Department of State.

What to Expect Global missions in every environment, from parachuting into remote terrain to arriving by small boat on foreign shores; majority of time spent in the field conducting high risk, time critical tasks with strict safety and risk management; regular integration with Special Operations, fleet units, and interagency partners; intense physical and mental demands with a culture that values precision, calm decision making, and discipline.

Work Environment Operate worldwide on land, at sea, and underwater from EOD Mobile Units and detachments; insert via parachute, helicopter, and small boats; work from ships, shore commands, and forward locations; serve in small team based units that balance training, readiness, and operational tasking with limited administrative overhead compared to field work.

Pathways, Training & Advancement Recruit Training followed by an EOD preparatory course at Great Lakes, Illinois, that builds swimming, conditioning, small boat skills, and risk management fundamentals; EOD Assessment and Selection Course that evaluates aquatic adaptability, running, swimming, academics, professionalism, and teamwork; Navy diver training at the Naval Diving and Salvage Training Center; Naval School Explosive Ordnance Disposal, which covers demolition, conventional ordnance, underwater mines, missiles, landmines, and chemical, biological, radiological, and nuclear threats; Basic Parachute Training and ongoing advanced training and qualifications throughout a career.

Apply for the Navy Warrior Challenge contract for EOD during initial enlistment, then pass the EOD Physical Screening Test and diver medical screening; complete required assessments and receive recommendation and screening from an EOD officer or senior enlisted EOD technician; additional in service accession requirements may include minimum time on board, performance standards, and command endorsement.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Eyesight correctable within EOD diving standards, with no color blindness; qualifying ASVAB scores using combinations such as arithmetic reasoning and verbal expression or general science, mechanical comprehension, and electronics information; age typically 30 or younger at accession; United States citizenship and eligibility for a security clearance; excellent physical condition and swimming ability, with the capacity to perform detailed technical tasks under stress and in hazardous environments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Bomb Technician (EOD) Category / Component : Enlisted • Active Overview Explosive Ordnance Disposal Technicians locate, identify, render safe, and dispose of explosive threats on land, at sea, and underwater, using advanced robotics, diving, and explosives skills to protect forces and civilians and support fleet and joint operations worldwide.

Key Responsibilities Detonate and demolish hazardous munitions, pyrotechnics, and outdated explosives; neutralize ordnance including sea mines, torpedoes, depth charges, and improvised explosive devices; remotely disable unsafe ordnance using robotic and diagnostic technology; conduct parachute and helicopter insertion operations; clear waterways of mines in support of ships and submarines; provide explosive ordnance support to law enforcement agencies and organizations such as the United States Secret Service and Department of State.

What to Expect Global missions in every environment, from parachuting into remote terrain to arriving by small boat on foreign shores; majority of time spent in the field conducting high risk, time critical tasks with strict safety and risk management; regular integration with Special Operations, fleet units, and interagency partners; intense physical and mental demands with a culture that values precision, calm decision making, and discipline.

Work Environment Operate worldwide on land, at sea, and underwater from EOD Mobile Units and detachments; insert via parachute, helicopter, and small boats; work from ships, shore commands, and forward locations; serve in small team based units that balance training, readiness, and operational tasking with limited administrative overhead compared to field work.

Pathways, Training & Advancement Recruit Training followed by an EOD preparatory course at Great Lakes, Illinois, that builds swimming, conditioning, small boat skills, and risk management fundamentals; EOD Assessment and Selection Course that evaluates aquatic adaptability, running, swimming, academics, professionalism, and teamwork; Navy diver training at the Naval Diving and Salvage Training Center; Naval School Explosive Ordnance Disposal, which covers demolition, conventional ordnance, underwater mines, missiles, landmines, and chemical, biological, radiological, and nuclear threats; Basic Parachute Training and ongoing advanced training and qualifications throughout a career.

Apply for the Navy Warrior Challenge contract for EOD during initial enlistment, then pass the EOD Physical Screening Test and diver medical screening; complete required assessments and receive recommendation and screening from an EOD officer or senior enlisted EOD technician; additional in service accession requirements may include minimum time on board, performance standards, and command endorsement.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Eyesight correctable within EOD diving standards, with no color blindness; qualifying ASVAB scores using combinations such as arithmetic reasoning and verbal expression or general science, mechanical comprehension, and electronics information; age typically 30 or younger at accession; United States citizenship and eligibility for a security clearance; excellent physical condition and swimming ability, with the capacity to perform detailed technical tasks under stress and in hazardous environments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

• Develop and execute enterprise-wide fraud prevention and detection strategies across products and channels.
• Evaluate and implement best-in-class fraud prevention technologies and data sources.
• Create and maintain a multi-year roadmap for fraud strategy, technology enhancement, and data integration.
• Analyze internal and external fraud data to identify trends, emerging risks, and actionable insights.
• Serve as a subject matter expert for fraud strategy, tools, data, and risk analytics.
• Build and monitor key fraud performance metrics and dashboards to measure effectiveness and identify opportunities.
• Lead initiatives related to identity verification, device intelligence, and KYC improvements.
• Design and maintain advanced analytical tools and algorithms to detect and mitigate fraud.
• Continuously tune and optimize existing fraud rules, scorecards, and workflows to enhance detection accuracy.
• Partner with IT, Product, and Operations to enhance system integration, rules deployment, and automation capabilities.
• Prepare and deliver high-quality reporting and recommendations to senior management and other stakeholders.
• Stay abreast of evolving fraud tactics, technologies, and regulatory expectations to ensure best-in-class defenses.
• Provide thought leadership and mentor junior analysts to build organizational fraud analytics capability.

• Bachelor’s degree in Statistics, Economics, Finance, Mathematics, Data Science, or a related quantitative discipline. Master’s degree preferred.
• Minimum of 4+ years of experience in financial services with a focus on fraud risk management, analytics, or strategy.
• Proven experience with fraud tools and third-party data providers (e.g., TransUnion, Clarity, iOvation, LexisNexis, NeuroID, etc.).
• Strong hands-on skills in data analysis using SAS, SQL, Python, or similar tools.
• Deep understanding of fraud typologies, identity verification, and application fraud mitigation across digital and traditional channels.
• Demonstrated ability to translate data-driven insights into actionable business strategies.
• Strong cross-functional collaboration and communication skills with both technical and non-technical stakeholders.
• Ability to manage multiple initiatives simultaneously and influence at all organizational levels.