Jobs in Holt Ingham County, MI

Job Description: Project Manager

Location: Onsite (Lansing, MI)

Contract

Job Overview

This Project Manager will be responsible for a multi-year modernization project, which will be highly complex, require extensive change and vendor management skills, and experience with Microsoft DevOps. This role works closely with DTMB Agency Services management and technical teams, Agency business stakeholders and teams, and the Office Retirement Services (ORS) EPMO Program team in the delivery of the project while meeting or exceeding customer expectations.

The Project Manager (PM) leads the modernization project team responsible for achieving the project objectives. The PM plans, manages, and communicates project activities ensuring the project is delivered according to the project scope, schedule, and budget as defined in the project charter. Adopting the ORS culture of collaboration across all teams will be integral to the success of this position and the project. ORS relies on Agile Scrum self-managed teams, which require a servant leader PM to be successful.

General responsibilities:

· Accountable for monitoring and communicating project progress by actively managing the cost, schedule, scope, resources, quality, and risks.

· Understands business and technical objectives of a project and works closely with Product Owners.

· Accountable and responsible for clear, timely, and accurate communications with stakeholders, particularly the Modernization Steering Team, project team members, program manager, and Agency/DTMB management, on the status of the project, using appropriate communication methods.

· Accountable for efficient and effective ongoing communication with the vendor throughout the project lifecycle.

· Responsible for providing leadership and fostering collaborative participation between the technical and business teams by obtaining consensus and gaining commitment. Advocates as necessary to ensure project success.

· Prepares reports for the Modernization Steering team regarding the status of the project and presents status of projects in regularly scheduled program steering meetings.

· Responsible for working with the project team members to develop and maintain key SUITE Project Management Methodology (PMM) deliverables throughout the project lifecycle.

· Responsible for actively evaluating the project to anticipate, identify, evaluate, and mitigate project risks and issues. Escalates risks and issues to Program team when needed.

· Responsible for ensuring the project adheres to the Change Management process (Change Requests) when the project deviates from the approved scope, schedule, or budget. This includes ensuring all Change Requests have appropriate approval before action is taken or information is updated.

· Responsible for creating project Corrective Action Plans (CAP) when necessary for projects in yellow or red status.

· Responsible for understanding the project benefits and the impact of change requests to the benefits business cases. Responsible for ensuring related project artifacts are updated accordingly.

· Responsible for project team adherence to IT governance activities.

· Responsible for understanding project interdependencies and ensuring appropriate and timely discussions and actions occur when a project change may have an impact.

· Responsible for completion of the project tailoring process to determine the PMM and SEM deliverables for the project.

· Responsible for reviewing and understanding vendor contracts to actively manage the vendor deliverables and adherence to the vendor deliverable approval procedure.

· Facilitates interactions among stakeholders by clarifying the expectations of all participants and ensuring all deliverables are assigned, reviewed, and completed.

Required Qualifications:

· 5+ years of experience managing projects with budgets greater than $20 million.

· 5+ years Agile Scrum experience (documented in resume).

· Past 5 years of experience must be as a Project Manager working on IT Projects.

· Documented experience managing an IT project in a large, complex enterprise-governed IT ecosystem.

· Passion for collaboration and working in a team environment.

· Experience working with other project managers to ensure technology integration between systems.

· Must be local to Lansing, Michigan area (within 1 hour). Work will be Tuesday and Wednesday in office. Monday, Thursday, and Friday can be remote (non-negotiable).

· Provide name and US telephone number of three professional references that can speak to IT project management experience.

· Address on Michigan driver’s license will be verified prior to interview.

Preferred Qualifications:

· 1+ years of Microsoft DevOps experience

· Previous state government experience highly desired

Title: Security Business Analyst

Location: Lansing, MI – Hybrid

Rate: $60/Hr

Note: This position is a contract on W2, and is NOT open to C2C.

Position Summary

Develops and implements risk policies, standards, and procedures (PSP) per applicable privacy and security framework to address audit gaps. Provides risk and compliance related support to the Security Accreditation Process Team and MDOC Information Security Officer (ISO) in best aligning policies/procedures with relevant Plan of Actions and Milestones (POAM). Reviews, analyzes and identifies opportunities and leads to

PSP to reduce policy burden on enterprise and increase the proper alignment across the agency. Properly manages potential policy changes and impacts, risk- based recommendations, and relevant resolution/mitigation plans. Facilitates cross-functional team meetings to best reach agreement on the most effective and sustainable PSP in various risk and compliance areas. Communicates and socializes Security policy and

risk management throughout the organization and gather feedback where appropriate. Manage the processes to streamline PSP.

Candidates must have 1-2+ years with each of the following:

• CJIS
• NIST
• FERPA
• Keylight
• FOIA
• System Security Plans
• Application Security Scanning
• Plan of Action Milestones (POAMs)

A bachelor’s degree is required.

Our Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had...

* Experience supervising or managing people

* History of delivering outstanding customer experiences

What you'll bring to the team...

* Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

* Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

* Serve as point of contact for onsite escalated client service concerns

* Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

* Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

* Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

* Lead daily huddles and communicate essential information to office associates

Your Expertise

* Prior experience working in customer service or similar role

* Strong organizational skills and ability to plan and manage day-to-day office operations

* Customer-centric mindset and strong communication skills

* Computer proficient with the ability to use MS Office

* Demonstrated ability to work independently with minimal supervision

* Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

* High school diploma / equivalent or higher

Why work for us

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

* Employee Assistance Program with Health Advocate.

* Wellbeing program, BetterYou, to help you build healthy habits.

* Neurodiversity and caregiver support available to you and your family.

* Various discounts on everyday items and services.

* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

* Click here to checkout all available benefits.

The Community You Will Join:

At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

Sponsored Job

#21757

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.