Jobs in Hokendauqua

Summary

Responsible for coordinating customer orders, transportation services, inventory reporting, and carrier performance while ensuring high service levels, accurate documentation, and smooth daily logistics operations.

Main Responsibilities

Safety

• Maintain transportation service agreements and carrier documentation

• Track and verify carrier insurance certificates

Quality

• Support company quality control and assurance requirements

• Document and report all service or delivery issues

• Maintain detailed and accurate records

Performance & Operations

• Track carrier safety, quality, and performance metrics

• Process customer orders and schedule order preparation

• Arrange domestic transportation from warehouses to customer locations

• Support customer pickup coordination when required

• Communicate with customers and vendors to ensure on-time delivery and pickup

• Review transportation rates and escalate exceptions outside standard ranges

• Respond to urgent transportation or delivery issues as needed

• Maintain accurate inventory and demand records

• Maintain customer records to support continuous service improvement

• Follow order entry and invoicing procedures from receipt through billing

• Prepare weekly and monthly operational reports

• Participate in ongoing professional development annually

Culture & Working Style

• Courteous and professional communication

• Willingness to assist others and ask for help when needed

• Continuous improvement mindset

• Comfortable working cross-functionally

Education & Experience

• 5+ years of experience in logistics or transportation

• Background in customer order processing, routing, inventory management, or 3PL/brokerage environments

• Experience coordinating domestic transportation preferred

• Experience with bulk or industrial materials is a plus

Knowledge & Skills

• SAP proficiency required within first 6 months

• Strong Excel, Word, and Outlook skills

• Comfortable in a paperless, system-driven environment

• Strong analytical and reporting skills