Jobs in Hinsdale

About the Company

Summary

Our client is a luxury fashion brand known for elegant and timeless collections. Their designs have been worn by celebrities and customers around the world.

We are seeking a detail-oriented and highly motivated Merchandising Assistant to support our Merchandising team. This role will play an essential part in ensuring our product assortments, line sheets, and seasonal strategies align with brand vision and customer needs. The ideal candidate is organized, proactive, and passionate about merchandising.

About the Role

Key Responsibilities

• Assist with the preparation of line sheets, product catalogs, and seasonal assortments.
• Support the merchandising team in analyzing sales, inventory, and trend data to inform product decisions.
• Maintain product information accuracy across internal systems and external platforms.
• Collaborate with cross-functional teams (design, production, sales, and marketing) to ensure timely sample management, product launches, and promotional campaigns.
• Monitor competitor assortments and industry trends to provide insights and recommendations.
• Provide administrative support, including scheduling, data entry, and reporting.
• Work with sales team to manage monthly assortments.
• Negotiation skills.
• Familiarity with vendor & costing managements.

Qualifications

• Bachelor’s degree in Fashion Merchandising, Business, or related field (or equivalent experience).
• 1–2 years of experience in merchandising, buying, or product coordination (internships considered).

Required Skills

• Strong analytical skills with proficiency in Google and reporting tools including intermediate data analysis.
• Excellent organizational skills and attention to detail.
• Ability to multitask and manage deadlines in a fast-paced environment.
• Strong communication and collaboration skills.
• Knowledge in fashion, trends, and customer experience.
• Knowledge of fashion production timelines – understanding how design, sourcing, and production phases align with merchandising.
• Visual presentation skills – ability to create polished line sheets, decks, and merchandising boards for sales teams.
• Problem-solving mindset – resourcefulness in handling shifting timeline or last-minute assortment changes.
• Relationship management – ability to work effectively with vendors, buyers, and cross-functional teams.
• Adaptability to fast-paced environments – thrives under pressure and remains detail-oriented while juggling multiple deadlines.

About the Company

HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: the Role

The Service Engineer position is the primary point of contact responsible for training, installation and maintenance of all HSG tech machinery in our Chicago showcase space and equipment purchased by HSG Tech customers in the US region. Reporting directly to the Service Manager in the US, this position will manage technical issues, maintain customer satisfaction, provide monthly maintenance support, promote value add-on services and provide training support. Business travel will be a requirement for this position.

Responsibilities

• Provide key objective management (proper machinery installation, proper accessory management and proper understanding of service data)
• Optimize work order organization, safe tool use and customer data reporting.
• Demonstrate understanding of expense reimbursement documentation and customer service evaluations
• Partner with internal Sales, Marketing, Finance, Customer Service and R&D teams to support stakeholder objectives
• On-time completion of equipment installation, commission and maintenance tasks while following the company’s strict safety and quality guidelines
• Analyze and find root cause of maintenance impediments, debug system errors and propose system improvements.
• Participate and prepare company held trainings regarding technical process, company regulation and technician job duties.
• Conduct customer visits monthly for routine service maintenance while promoting related value add-on services.
• Provide one-to-one training and guidance for new hired service team members.

Qualifications

• Two years of working experience in related industry (Fiber Laser experience highly preferred)
• Technical know-how: installation, debugging and maintenance on 6KW equipment
• Comprehension of circuit diagrams
• Familiar with CAD or SOLIDWORKS design software
• Familiar with mechanical principles
• Detail & deadline-oriented; well organized
• Excellent verbal and written communication skills
• Good interpersonal skills; ability to interact with staff across matrix partners
• Electrician’s certification
• Fitter’s certification

Job level and pay is dependent on experience. Pay ranges and level progressions:

• Service Technician ($32-36 hourly)
• Service Engineer ($36-45 hourly)
• Senior Service Engineer ($45-55 hourly)

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

Our client is a luxury fashion brand known for elegant, timeless collections worn by celebrities and customers around the world. They are seeking a highly motivated and polished Executive Assistant. This role offers a unique opportunity to work closely with senior leadership, gain visibility into high-level decision-making, and act as a trusted partner in the day-to-day operations of the business.

As an Executive Assistant (EA) you will provide high-level administrative support to the president of a luxury fashion brand, acting as a strategic partner to maximize their productivity. Key responsibilities include complex calendar management, travel arrangements, email/phone screening, document preparation, and handling confidential information with high discretion.

Core Responsibilities and Duties

• Calendar Management: Managing complex,, fast-changing, and confidential, calendars, scheduling meetings, and resolving conflicts.
• Communication & Liaison: Acting as the primary point of contact between executives, clients, and internal teams; screening calls and managing inbox correspondence.
• Travel Coordination: Arranging complex domestic and international travel itineraries, including flights, accommodation, and transportation
• Document Preparation: Creating, editing, and formatting reports, presentations, and correspondence.
• Office Administration: Organizing meetings, taking minutes, filing, expense reporting, and managing office logistics
• Special Projects: Assisting with, or leading ad-hoc projects and events

.

Required Skills and Qualifications

• Experience: Proven experience as an Executive Assistant, Personal Assistant, or in a similar administrative role.
• Communication: Exceptional verbal and written communication skills.
• Organization: Strong organizational and time-management skills with the ability to prioritize tasks.
• Software Proficiency: High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Discretion: Ability to handle confidential, sensitive information with high discretion.
• Proactivity: Ability to anticipate needs and act proactively to solve problems.

Typical Qualifications

• Bachelor’s degree preferred but not always required.
• Previous experience supporting C-level executives.

Our client is a globally recognized luxury fashion house specializing in high-end women’s apparel. Their collections are celebrated for their timeless elegance and have been worn by celebrities and people like yourself worldwide.

They are looking for a customer service specialist to be the primary point of contact for their customers across multiple digital platforms. The ideal candidate combines problem-solving ability with professional, empathetic communication, thriving in a fast-paced environment where customer satisfaction is paramount. This team incorporates innovative technology as well so being tech-savvy is a must!

Key Responsibilities

• Serve as the main point of contact for customers via email, phone, live chat, and social media.
• Handle escalated concerns with empathy, urgency, and professionalism to ensure loyalty.
• Manage inquiries related to orders, payments, shipping, returns, and exchanges.
• Operate across Shopify, Gorgias, and Mirakl to resolve issues and process transactions.
• Oversee end-to-end order processes, including refunds, exchanges, and third-party communication.
• Collaborate with fulfillment and warehouse teams to resolve discrepancies or inventory issues.
• Document and track customer feedback, providing insights for continuous improvement.
• Troubleshoot technical issues and support compliance with marketplace requirements.
• Contribute to ecommerce projects and initiatives as the brand continues to grow.

Skills & Competencies

• Strong working knowledge of Shopify, Gorgias, and Mirakl (or similar platforms).
• Excellent written and verbal communication, with a calm, empathetic approach.
• Proven problem-solving and decision-making skills under pressure.
• Adaptability to thrive in a fast-moving, multitasking environment.
• Strong collaborator across ecommerce, fulfillment, and operations.
• Bilingual or multilingual abilities are a plus but not required!

Education & Experience

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 2+ years of customer service experience in ecommerce or retail.
• Experience managing escalated customer cases.
• Passion or background in fashion, apparel, or retail is highly valued.