Jobs in Henrietta, NY

Company Overview

Daybright Financial is one of the nation’s largest independent, privately held firms specializing in employee benefits, retirement plans, and all their associated compliance needs. Since 2008, we have grown by acquiring over 60 local and national firms that have been trusted members of their communities for decades. We hold the coveted “Best Places to Work - USA”certification and serve more than18,000 employer groups and 3.6 million plan participants nationally in the K-12, Corporate and Government markets.

For more information about Daybright Financial, please visit our website:

We are currently seeking a full-time Participant Support Representative to join our Public Sector Solutions Segment located in Rochester, NY within our OMNI & TSACG Compliance Services team.

On-site training is required for the first 3 months. Successful completion of training may result in hybrid work opportunities. We offer competitive pay, generous PTO, expansive benefits and much more!

Join a people-centered team who are focused on helping the public, non-profit and private sectors take care of both the health and financial wellness of their #1 resource – their people, enabling communities to be served and organizations to grow.

Job Description

The Participant Support Representative is a reliable professional responsible for answering incoming phone calls, making outbound calls, using company policies to solve customer issues, guiding callers through navigating the company website, and routing calls to the managerial team when necessary. The Representative must commit to customer satisfaction and the ability to provide detailed and accurate information.

Responsibilities

• Ability to take outbound and inbound calls while taking the appropriate action based on the clients’ needs.
• Educate clients on IRS guidelines, and compliance on 403b & 457b plans.
• Provide technical support and troubleshoot participant actions on the website, including filling out forms and uploading documents.
• Input data into system platforms and keep caller’s records updated. Must be able to keep system platforms up to date by inputting new clients’ information and tracking changes.
• Uphold customer satisfaction to the highest standards while maintaining the Center’s KPIs.
• Ability to audit and cross reference data as needed across the different platforms available
• Regularly attend department and company meetings and training sessions to stay updated on policies and procedures.
• Other duties as assigned.

Education and Experience

• High School Diploma or equivalent
• Prior experience in a call center or high-volume customer service environment.
• Experience in pension, retirement, and/or benefits administration a plus.

Additional Competencies

Language Skills

• Ability to read, write and communicate 403(b)/457(b) IRS guidelines, policies, and procedures to participants in a thorough, and easy to understand manner.
• Bilingual in Spanish, a plus.

Mathematical Skills

• Ability to understand and calculate mathematical concepts of addition, subtraction, multiplication, and division – especially confirming payroll deductions for the participant.

Work Environment

• Duties are performed in an office environment/hybrid with a call center atmosphere
• Typical work hours are 8:30 a.m. – 5:00 p.m., Monday through Friday. Later shifts are available with management approval.
• In this position, you may interact with plan participants, plan sponsors, financial advisors & administration through calls or emails, in addition to interactions with internal company staff at other locations such as Rochester, NY.

Engineering Recruiter – Rochester, NY

New York Technology Partners (NYTP) is a Consulting & Staffing firm founded in 1999, with offices in Rochester, NY and Jersey City, NJ. We specialize in full lifecycle staffing solutions across Information Technology, Engineering, and Industrial Skilled Trades. Our commitment to excellence has earned us recognition as a six-time Rochester Top 100 and Inc. 5000 honoree.

We’re currently seeking a driven and detail-oriented Engineering Recruiter to join our Rochester team. If you're organized, motivated, and thrive in a collaborative environment, we’d love to meet you. Join a team that values professionalism, integrity, and results.

What You’ll Do:

• Manage full-cycle (180) recruiting for direct hire and consulting roles in Engineering and Manufacturing.
• Source, screen, and submit qualified candidates across various industries, primarily in Upstate NY and nationwide.
• Coordinate interviews, extend offers, and close candidates.
• Partner closely with account managers to align recruiting strategies with client needs and market trends.

What We’re Looking For:

• Minimum 2 years of recruiting experience in an agency setting.
• Proven success recruiting for Engineering and Manufacturing roles.
• Strong communication skills and a team-first mindset.
• Ability to thrive in a fast-paced, goal-oriented environment.

Title: Quality Engineer

Location: Fairport NY

Job Description — Quality Engineer (Advanced Optics Manufacturing)

Position Summary

The Quality Engineer strengthens product quality systems and architecture within the Quality Management System (QMS) in an advanced optics manufacturing environment. This role translates customer requirements and field performance insights into defined standards, controls, and acceptance criteria while ensuring compliance, risk mitigation, and continuous improvement.

The position drives quality excellence by managing process, product, and equipment changes, ensuring deliverables meet intended use through testing, inspection, and verification. The role requires strong cross-functional collaboration and independent, data-driven decision-making based on engineering principles, scientific methods, and quality best practices.

Key Responsibilities

Quality Systems & Compliance

• Apply and maintain knowledge of ISO Quality Standards.
• Ensure product quality and compliance with internal and customer requirements.
• Support and maintain Quality Management System effectiveness.
• Perform internal and external audits to ensure regulatory and procedural compliance.
• Author and review SOPs, specifications, and technical documentation.

Continuous Improvement & Process Optimization

• Drive continuous improvement initiatives focused on quality, manufacturing efficiency, and cost reduction.
• Optimize sampling plans and inspection methodologies for Quality Control and manufacturing processes.
• Lead Lean and Performance Excellence (PEx) initiatives using data analysis and experimentation.
• Identify opportunities to improve yield, increase capacity, reduce complexity, and optimize workflows.

Product & Process Engineering Support

• Collaborate with plant and division innovation teams to translate new product requirements into plant specifications.
• Support qualification and validation activities alongside Plant Engineering.
• Ensure process changes meet quality, compliance, productivity, and cost targets.
• Maintain strong product, analytical, and process knowledge.

Problem Solving & Investigations

• Lead or support root cause investigations related to customer complaints and process or product performance issues.
• Apply structured problem-solving methodologies to resolve technical challenges independently.
• Support material disposition decisions based on quality evaluation.

Training & Collaboration

• Provide employee training on procedures, technical updates, and quality practices.
• Work cross-functionally with engineering, manufacturing, and quality teams to achieve operational objectives.
• Support project execution and contribute to project management activities.

Required Education & Experience

• Bachelor of Science degree in Engineering or related technical discipline.
• Minimum 3 years of experience in manufacturing, process, or quality environments.
• Previous Quality Engineering experience within manufacturing or technical operations.
• Experience conducting internal and external audits.
• Demonstrated root cause analysis and independent problem-solving capability.
• Experience with material disposition processes.
• Experience developing procedures and work instructions.
• Project management experience.
• Proficiency in Microsoft Office applications.
• Knowledge of ISO 9001 and/or regulated product environments.

Preferred Qualifications

• Six Sigma Green Belt or Black Belt certification (Performance Excellence).
• ASQ Certified Quality Engineer (CQE) or equivalent.
• ASQ Certified Quality Auditor (CQA) or equivalent.
• Leadership experience managing technical or improvement projects.
• Experience using problem-solving/statistical software (e.g., Minitab).
• Experience in an optical manufacturing environment.

Soft Skills & Competencies

• Strong teamwork and collaboration skills.
• Self-starter with the ability to manage ambiguity and change.
• Customer-focused mindset (internal and external stakeholders).
• Cross-cultural awareness and professional communication skills.
• Highly organized and detail-oriented approach.

Company Description

Turner Engineering is a multi-disciplined consulting engineering company based in Rochester, NY. We provide HVAC, plumbing, fire protection, electrical, and communications engineering services for the construction industry. Turner Engineering you’ll find a supportive, fast-paced environment, where employees are able to develop and utilize their natural talents and interests.  We believe it is our responsibility to provide training and mentoring to allow your responsibilities to grow as quickly as possible. We offer competitive salaries, comprehensive benefits, including 401(K), a flexible work environment and professional advancement opportunities.  

Role Description

This is a full-time, on-site position located in Rochester, NY. The Jr Engineer will assist in the design and development of electrical & mechanical systems, collaborate with senior engineers on project specifications, and ensure compliance with industry standards. Daily tasks may include but are not limited to:

• Create detailed drawings with limited input from Senior Engineers
• Perform calculations under engineering supervision
• Create major layouts under engineering supervision
• Select components and create design under engineering supervision
• Work with 3D Modeling Software, primarily Revit MEP
• Be familiar with and apply industry accepted drawing standards
• Be responsible to check your own work and to produce high quality output
• The role requires a hands-on approach to electrical design and an ability to work closely with cross-disciplinary teams.
• Interact with clients
• Create and maintain Electrical modeling standards

Qualifications

• Bachelor’s degree in Engineering or a related field
• Proficiency in Design and a strong understanding of Engineering principles
• Familiarity with industry standards and codes is a plus
• AutoCAD / Revit / 3D Modeling experience a plus.
• MS windows / office applications experience
• Attention to detail, problem-solving skills, and the ability to work collaboratively in a team environment
• Must be self motivated, organized and have an attention to detail.
• Must be a team player with excellent interpersonal skills
• Ability to work overtime when required

Company Overview

Daybright Financial is one of the nation’s largest independent, privately held firms specializing in employee benefits, retirement plans, and all their associated compliance needs. Since 2008, we have grown by acquiring over 60 local and national firms that have been trusted members of their communities for decades. We hold the coveted “Best Places to Work - USA” certification and serve more than18,000 employer groups and 3.6 million plan participants nationally in the K-12, Corporate and Government markets.

For more information about Daybright Financial, please visit our website: are currently seeking a full-time Remittance Specialist to join our Public Sector Solutions Segment located in Rochester, NY within our OMNI & TSACG Compliance Services team.

On-site training is required for the first 6 months. Successful completion of training may result on hybrid work opportunities. We offer competitive pay, generous PTO, expansive benefits and much more!

Join a people-centered team who are focused on helping the public, non-profit and private sectors take care of both the health and financial wellness of their #1 resource – their people, enabling communities to be served and organizations to grow.

Job Description

Remittance Specialists are responsible for processing payroll files with participant contributions, handling incoming and outgoing communication via phone and email, solving client issues, and assisting other team members.

The ideal candidate will be reliable, professional, detailed, and have strong commitment to working as a team.

Responsibilities

• Prepare Excel payroll files from clients for disbursement of funds to service providers.
• Communicate regularly with payroll staff via phone and email to ensure accurate data is exchanged and any errors corrected. Specialists must provide timely response with clients, and quick problem solving.
• Work in partnership with banking specialists to support assigned clients.
• Process payroll files through database
• Review reports for inaccuracy and contact clients for clarification as needed.
• Send, track, and follow-up on correspondences from clients and participants.
• Resolve complex issues that require research and investigation.
• Input data into system platforms and keep records updated.
• Communicate effectively at various levels within the company and clients alike.
• Regularly attend department and company meetings and training sessions.
• Receive and process files in preparation for distribution of funds (Elective and Non-elective Funds).
• Research and correct exceptions/differences identified through validation process.
• Process checks (two check-runs per week)
• Communicate via email and phone with clients to ensure appropriate notification and completion of files processed.
• File and other administrative duties as needed.

Job Qualifications

• Must have good communication skills and attention to detail.
• Proficiency in Microsoft Outlook, Excel, Word and QuickBooks are required.
• Working knowledge of file directory structure to be able to move, copy, and paste files.
• Excellent communication and organizational skills.
• Ability to work well under pressure and meet deadlines in a fast-paced environment.
• Strong sense of urgency.

Education And Experience

• Associate or bachelor’s degree, preferred.
• Minimum of 2 years’ work experience in the financial, pension, and/or retirement industry.
• Benefits administration experience a plus.
• Ability to read, write and communicate 403(b)/457(b) IRS guidelines, policies, and procedures to participants.

ADDITIONAL COMPETENCIES

Mathematical Skills

• Ability to understand and calculate mathematical concepts of addition, subtraction, multiplication, and division – especially confirming payroll deductions for the participant.
• Ability to audit and cross reference data.

Physical Demands

• Ability to sit for extended periods, talk, listen, walk, grasp, type, and perform data entry.
• Reasonable accommodations may be made to enable individuals with disabilities to perform
• essential functions.

Work Environment

• Office setting.
• Work hours are 7:30 a.m. – 4:00 p.m., Monday through Friday.
• Must have the ability to work independently under minimal supervision in a fast-paced, demanding environment.

Order Management Specialist

Our client, a chemical manufacturer is seeking two order management specialist to ensure that customer orders are processed accurately and delivered on time.

ESSENTIAL DUTIES:

• Manage and monitor the end-to-end order lifecycle, from order placement to delivery.
• Ensure all orders are processed accurately and delivered on time, meeting customer expectations.
• Collaborate with production, inventory, and logistics teams to confirm product availability and plan timely order fulfillment.
• Communicate with stakeholders to mitigate any potential stock issues or delays.
• Validate orders to ensure accuracy in pricing, product specifications, contract terms, and customer details.
• Proactively review and correct any inconsistencies or errors in orders.
• Ensure all necessary documentation, including shipping papers, compliance forms, and regulatory documents like Safety Data Sheets (SDS), are prepared and in place.
• Maintain compliance with relevant laws and regulations.
• Act as the main point of contact between customers and internal teams.
• Provide updates on order status, respond to product inquiries, and manage delivery schedules.
• Proactively communicate any issues or delays to customers and offer solutions.
• Use Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems (such as Great Plane, MS Suite) to track and manage orders.
• Ensure accurate and up-to-date order-related data within these systems to streamline processes and provide real-time information.
• Identify and resolve any discrepancies, delays, or issues with customer orders.
• Work cross-functionally with sales, logistics, and production teams to address and resolve issues quickly, ensuring customer satisfaction.

SKILLS and EXPERIENCE:

• Bachelor's degree in Business Administration, Supply Chain Management, or related field preferred.
• 2+ years of experience in order management, supply chain, or a related area.
• Proficiency in CRM and ERP systems (MS Suite, Oracle, or similar), must be tech savvy.
• Ability to work collaboratively with cross-functional teams.
• Problem-solving and critical-thinking skills, and customer service skills.
• Ability to work collaboratively with cross-functional teams.
• Problem-solving and critical-thinking skills.

COMPANY OVERVIEW

This job is presented to you by TemPositions Office, a division of the TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities in all office related position. To learn more about employment opportunities, visit our website at are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Usherwood office technology is a proud family-owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.

We are seeking a customer focused and motivated field service technician to join our Rochester team. In this role you will be responsible for the installation, maintenance, and repair of office equipment, including copiers, printers, and multifunctional devices, at client locations in the local area. If you have a passion for technology, strong problem-solving skills, and a customer focused mindset, we want to hear from you!

Key Responsibilities:

• Diagnose, troubleshoot, and repair office equipment such as copiers, printers and scanners at client sites.
• Perform routine maintenance and preventative services to ensure optimal equipment performance.
• Install and configure new office equipment, ensuring seamless integration with client systems.
• Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
• Maintain accurate service records, including work orders, parts used, and time spent on tasks.
• Collaborate with the technical team to escalate complex issues and ensure timely resolutions.
• Stay updated on product training and certifications for usher woods equipment and software solutions.
• Manage inventory of parts and tools to ensure availability for service calls.

Qualifications:

• High school diploma or equivalent is required
• Technical certifications and/or technical degree is preferred
• One to three years of experience as a field service technician or similar role, preferably in office technology or in hardware support.
• Strong mechanical and technical aptitude with the ability to troubleshoot hardware and software issues.
• Excellent communication and customer service skills, with a professional demeanor
• Valid driver’s license and reliable transportation (company vehicle provided for service calls).
• Ability to lift and move equipment up to 50 pounds and work in various client environments.
• Self-motivated, organized, and able to work independently with minimal supervision.

What We Offer:

• Compensation: Competitive pay with quarterly bonus opportunity.
• 4 weeks PTO!!!
• Benefits: Comprehensive health, dental, and vision insurance, 401K with company match, PTO / Holidays, and much more.
• Additional Perks: Company SUV, gas card, cell phone, laptop, tools, and uniform expense
• Culture: Join a team that values growth, innovation, and world class service.
• Career Development: Excellent training where you’ll be working alongside industry experts and leaders committed to your success.

Equal Opportunity Employer:

At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!

Beyond TalentEdge has a direct hire opportunity for an experienced Broadband Project Manager and Consultant.

A FULL JOB DESCRIPTION CAN BE PROVIDED TO QUALIFIED/INTERESTED CANDIDATES

In this position you will oversee the planning, execution, and closing of fiber or wireless network infrastructure projects. The Broadband Project Manager will utilize their experience, research, technical and communication skills to deliver solutions to clients. The Broadband Project Manager & Consultant works with the internal team, elected officials, government entities, community leaders and businesses to identify and develop solutions focusing upon the availability, deployment, and adoption of broadband in communities.

Partial list of Responsibilities are below – a full job description can be provided to qualified/interested candidates:

Responsibilities include, but not limited to: (FULL LIST ON JOB DESCRIPTION)

• Partner with and provide leadership to community leaders to identify issues with respect to broadband availability, adoption, and develop a vision with plans to resolve.
• Explain various Broadband technologies to customers.
• Analyze Broadband programs
• Develop and implement effective Broadband strategies and collaboration opportunities.
• Support development of effective proposals and responses to RFP’s as directed
• Perform primary research including discussions, interviews and interactions with client, vendor, government, and other personnel as required.
• Carry out quantitative research including data mining, data generation, creation of financial and operational models and performing value and risk analysis.
• Implement qualitative research including performing market research and collecting business (business, technology, government, regulatory) intelligence.
• Work with local, state and federal departments to identify local, state and federal departments to identify, manage grant & opportunities

Qualifications:

• Minimum BA/BS degree from an accredited university.
• A minimum of five (5) years of relevant experience in Broadband Development, grant and/or business plan development, high level business to business sales, or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.
• PMP Project Management Certification, is preferred.

Additional Skills: (FULL LIST ON JOB DESCRIPTION)

• Communication skills – Listening, Written and Verbal. Professionalism and courtesy when interacting with others. Ability to handle confidential and time sensitive information.
• Professional Skills - self-directed, critical thinking and be an independent contributor to the team. Problem-solving skills with an analytical, innovative, and creative mindset.
• Functional Skills - Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Acrobat and baseline Microsoft Windows file management component, Internet browsers such as Edge, Chrome, or Firefox. Ability to manage multiple, concurrent projects with intermittent start-stops in a dynamic environment.
• Knowledge and Experience Base - Understanding of the usage of key data focused technologies including networks, servers, SAAS, and serverless environments, financial components

ADDITIONAL EXPERIENCE LISTED ON FULL JOB DESCRIPTION

Salary - $80,000 - $99,000

“Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”

Are you a driven Quality Engineer with strong manufacturing experience and a passion for continuous improvement? Join a leading advanced optics manufacturing operation and play a key role in strengthening product quality systems and driving operational excellence.

Duration: 12 Months

Travel: Minimal (≤5%)

What You’ll Do:

• Strengthen and enhance the Quality Management System (QMS)
• Ensure compliance with ISO 9001 and customer requirements
• Lead root cause investigations, customer complaint resolution & corrective actions
• Optimize sampling plans and QC processes
• Support qualification & validation activities with Plant Engineering
• Author/review SOPs, specifications & work instructions
• Drive continuous improvement initiatives using Lean & PEx tools
• Conduct internal and external audits
• Disposition materials and ensure product compliance
• Provide training and cross-functional collaboration support

What We’re Looking For:

Bachelor’s Degree in Engineering or related technical field

Minimum 3 years of manufacturing/process/quality experience

Strong root cause analysis & independent problem-solving skills

Experience with material disposition & auditing

Knowledge of ISO 9001 & regulated products

Project management experience

Proficiency in MS Office

Nice to Have:

Six Sigma (Green/Black Belt)

ASQ CQE or CQA Certification

Minitab proficiency

Optical manufacturing experience

Key Competencies:

• Detail-oriented and organized
• Strong cross-functional collaboration skills
• Customer-focused mindset
• Self-starter who thrives in dynamic environments
• Data-driven decision maker

Title: Production Training Coordinator II

Note: DOD/ITAR Compliance Required - This is an ITAR facility.

Interview Process: Two Rounds. First round - phone screen with direct manager. Second round - onsite interview with direct manager and team.

Hours of Work: Mon-Fri, 7am-4pm. Alternate schedules may be accommodated with approval.Additional hours may be required during periods of heightened project activity. Occasional schedule adjustments are expected to support off-shift operations.

Scope of Position:

• The Production Training Coordinator contributes to the development, delivery, and sustainment of a formalized job training program supporting production job training processes.
• This role often takes the lead and actively participates in building training systems, improving training effectiveness, and promoting training best practices across operations.

Key Responsibilities:

• Collaborate with Subject Matter Experts (SMEs) to develop, update, and maintain job certifications and job training content.
• Lead the development and execution of Focused Interval Training and ensure ongoing compliance with training requirements.
• Create, manage, and deploy process change training events in coordination with Operations and Engineering.
• Champion training best practices in support of continuous improvement initiatives.
• Support and participate in new hire onboarding and training events.
• Maintain training documentation and records using standard systems and tools.

Required Education & Experience:

• Bachelor’s degree in technical or training related field (preferred). Associate's degree or HS Diploma/GED with significant relevant experience (minimum required).
• 1 to 5 years of experience in manufacturing, operations, or job training.

Required Qualifications:

• Proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and Outlook (or ability to learn)
• Ability to collaborate effectively with Operations and Engineering subject matter experts
• Professional demeanor with strong written and verbal communication skills
• Self-starter with a proactive, results-oriented mindset
• Strong analytical and critical thinking skills
• Comfort in leading meetings, presentations, and classroom-style training
• Able to adapt quickly in a fast-paced, team-oriented environment.

Desired Qualifications:

• Experience with Job Instruction (TWI) and On-the-Job Training methodologies
• Experience with developing Power Automate, Power App, or Power BI solutions
• Experience developing eLearnings (e.g. BrainShark) and training curriculums.