Jobs in Havertown, PA

The American Board of Internal Medicine (ABIM) is currently seeking a Customer Relationship Advocate (CRA) to join its Customer Experience (CX) team. In this role, the CRA is responsible for managing high profile customer relationships through multi-channel interactions. The role requires providing complete and accurate information regarding certification in Internal Medicine, its Subspecialties, and the Maintenance of Certification (MOC) Program. The CRA must have the ability to comprehend and retain current and historical knowledge regarding ABIM's multifaceted products and services. The CRA is a consummate professional, with the patience and skillfulness to guide examination candidates and diplomates through their individual training and recertification pathways, and be proficient in describing all aspects of ABIM products, services and programs.

Reporting to the Customer Experience (CX) Manager, the CRA is responsible for the following:

• Represent ABIM's brand by interacting with high profile customers with respect, empathy, and diplomacy.
• Respond to complex multi-channel inquiries regarding ABIM, including policies, procedures, training requirements, registration, and exams. Meet customer needs through the efficient resolution of inquiries.
• Ensure customer information is current and accurate within the customer relationship management (CRM) system, and other customer tracking tools.
• Ensure appropriate and timely follow up to customers when additional information is requested by them.
• Process requests for customer-initiated transactions to complete MOC requirements.
• Manage outstanding case management work.
• Ensure all contacts are documented in the appropriate source application.
• Maintain relevant ABIM knowledge by participating in educational workshops and self-led learning.
• Assist with special projects and miscellaneous tasks, as needed.

The ideal candidate has an undergraduate degree, or equivalent professional background, with a minimum of 3+ years of experience in a customer-facing role, preferably within a high touch relationship-focused environment; experience in supporting or communicating with physicians is highly desirable.

The successful incumbent will have solid interpersonal and written communication skills, along with a consistent attention to detail and excellent organizational & time management abilities. They will also have a proven ability to explain information clearly and relate well to others, while maintaining a calm, professional demeanor. Expertise in handling sensitive issues with empathy, respect, diplomacy, and confidentiality is a must. Proficiency in MS Office; experience utilizing CRM functionality and supporting web-based portals, a plus.

This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees.

* * *

At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians.

ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.

We look forward to learning more about your interest in joining our team. EOE

About this Position:

Job Title: Field Technician

Key Responsibilities/Work Activities

• Perform daily walk-throughs of terminals to monitor passenger-facing equipment is operational.
• Respond to system alerts, trouble tickets, or work orders assigned by the Systems Team.
• Replace, reboot, or reconfigure digital display hardware, controllers, media players as required.
• Support installation, testing, and calibration of smart restroom technology (people counters, sensors, feedback tablets, QR codes).
• Perform other technical or operational tasks as reasonably assigned to support the uptime and appearance of passenger-facing systems.
• Perform periodic inspections and cleaning of display and sensor equipment.
• Conduct preventive hardware and connectivity checks in accordance with client's maintenance schedules.
• Report and document any observed degradation, hardware faults, or environmental concerns (e.g. heat, moisture, vibration).
• Update asset tracking records and systems documentation (including device IDs, locations, and serial numbers).

Skills/experience: Required

• Ability to handle urgent requests or solve unexpected problems in the field.
• 2-3 years of experience in IT field operations, systems support, or similar hands-on technical role.
• Familiarity with digital signage systems, controllers, and other smart technology.
• Basic understanding of IP networking, cabling standards, and troubleshooting tools and techniques.
• Ability to work independently in an active airport environment and communicate clearly with team leads.
• Comfortable working with HDMI/DisplayPort, CAT6, and PoE devices.
• Comfortable interacting professionally with Airport Operations, Facilities, vendors, and sometimes airline partners.
• Ability to obtain an airport security badge (SIDA).

Skills/experience: Highly Desired/Preferred

• Experience supporting systems that must maintain near 24/7 availability.
• Experience supporting large-scale digital signage deployments.
• Experience managing a digital content management system.
• Skilled at clean installations, cable dressing, labeling, and rack/closet organization.
• Familiarity with LCD/LED panel troubleshooting (driver boards, panel failures).
• Understanding the urgency of outages in mission-critical scenarios.
• Knowledge of Windows operating system required.
• Experience with Microsoft Office: Word, Excel.
• Experience imaging a computer.
• Strong knowledge in PC hardware.

\"No phone calls please.\"

\"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status.\"

A global leader in specialty manufacturing is looking for a dynamic professional to join our team. This is a high-impact leadership role for someone who balances tactical order management with strategic team development. If you excel at bridging the gap between global logistics and local customer satisfaction, this is the perfect career move.

The Role

As the Customer Service Manager, you are the architect of the order lifecycle. You will lead a talented team through the journey from initial purchase order to final delivery. This is a hands-on leadership position where you will act as the primary liaison between sales, production, and supply chain teams to ensure every commitment is met with precision.

Key Responsibilities

• Lead and mentor a dedicated customer service team to maintain elite performance levels.
• Mastermind the full order management process, ensuring accuracy in pricing, logistics, and billing.
• Drive cross-functional collaboration with internal departments to navigate inventory constraints and production schedules.
• Champion process improvements within ERP systems to sharpen internal workflows.
• Build and maintain sophisticated relationships with key accounts and stakeholders.

What You Bring

• 10 + years of experience in manufacturing or industrial customer service.
• 5+ years of experience in management & leadership
• Bachelor's degree required
• Strong proficiency in ERP systems, specifically Microsoft Dynamics.
• Proven leadership skills with a focus on coaching and team growth.
• A high degree of attention to detail and the ability to navigate fast-paced environments.
• A solutions-oriented mindset with excellent communication skills.

Benefits

Our company provides a highly competitive and comprehensive compensation package designed to support your long-term financial and professional well-being.

You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU.

We are currently seeking a Lead Electrical Engineer – Converting, at our Chester Plant. Electrical Engineers at Kimberly-Clark initiate, design, develop, optimize and problem solve manufacturing and supporting processes. Recognized for understanding the application of technology and demonstrates the ability to interface with team members. Our engineers can identify and resolve process and equipment problems, initiate creative and practical designs which meet safety and production expectations, implement engineering and scientific analysis principles, apply engineering standards and procedures, and document work to ensure information is retrievable.

In this role, you will:

• Provide engineering support and technical guidance on resolution of process and equipment problems and any safety improvement initiative
• Initiate, design, develop, and optimize engineering solutions which meet/exceed mill expectations
• Provide guidance and support on process and qualification trials and manage engineering change for trial requests
• Provide coaching and development to team members
• Utilize lean production management techniques to design and develop improvements to the manufacturing process
• Communicate project deliverables and expectations effectively to team members
• Develop broadening mastery in technical areas important to the organization
• Document work to ensure knowledge is preserved and protected
• Facilitate work in accordance with K-C's Ways of Working

About Us

Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you.

At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform – so there's your open door of opportunity. It's all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Bachelor's in a related engineering discipline such as Electrical Engineering; and minimum of 5+ years of relevant engineering experience in technical or operational assignments.
• Experience with manufacturing control systems, such as: PLCs (Programmable Logic Controllers); variable speed motor drives; Motion Control (Servos); HMI (Human Machine Interfaces); distributed control systems; instrumentation; power distribution; machine safety systems.
• Expertise in Electrical Engineering with a demonstrated ability to translate that knowledge into execution of process and capacity improvements in capital or expense projects.
• Experience working with external technical service providers (TSP).
• Specification development, design review, checkout, and start up for projects
• Problem identification, problem solving methodology. Lean Six Sigma and/or Continuous Improvement experience is desirable.

Total Benefits

Here are just a few of the benefits you'd enjoy working in this role for Kimberly-Clark. For a complete overview, see support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print....

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

This role is available for local candidates already authorized to work in the role's country only.

Grade 10/P2: Grade level and / or compensation may vary based on location/country

Salary Range: 94,080 – 116,240 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

As a Senior Account Executive you will drive new business acquisition and expand consulting relationships across the country. You will sell project-based consulting services across cloud, data, application development, digital transformation, and related technology service lines. This role requires regular onsite collaboration with clients and internal teams.

75% – New Business Development (Hunter Focus)

- Build a strong outbound engine using AI, LinkedIn, ZoomInfo, and executive targeting strategies.

- Drive consistent net-new meetings with senior technology and business leaders.

- Lead full-cycle sales from prospecting through close, including discovery, shaping opportunities, and negotiation.

- Develop and execute territory plans that create predictable, qualified pipeline.

- Sell outcome-based consulting services across Cloud, AppDev, Data & AI, Digital Experience, Cyber/Infrastructure, and Transformation.

15% – Account Expansion

- Deepen relationships within existing clients to expand consulting footprints.

- Work with practice directors and delivery leaders to identify and shape follow-on engagements.

- Build multi-threaded executive relationships and influence long-term strategy.

- Create and execute account plans that drive recurring and expansion revenue.

10% – Internal Collaboration

- Partner closely with solution architects, practice leaders, PMO, and delivery to scope and structure engagements.

- Maintain accurate forecasting, pipeline quality, and sales hygiene in Salesforce.

- Participate in deal reviews, internal planning sessions, and go-to-market alignment.

- Operate within the One Judge culture to be collaborative, transparent, and client-first.

What Success Looks Like

- Consistent flow of high-quality meetings with decision makers in targeted accounts.

- Strong quarterly pipeline creation tied to consulting service offerings.

- Closed new logos and expansion deals that grow your portfolio.

- Clear, accurate forecasting and disciplined pipeline management.

- Strong executive relationships and high client satisfaction.

Required Background

- 5+ years selling IT consulting, technology services, digital transformation, or professional services.

- Demonstrated success in new business generation and closing complex services deals.

- Strong network with access to leadership relationships.

- Expert in executive communication, value-based selling, and consultative discovery.

- High-pace, high-output style with strong follow-through.

- Fluent in modern selling tools: AI, LinkedIn, Salesforce, and research platforms.

Preferred Background

- Experience selling SOW-based consulting into mid-market and enterprise accounts.

- Familiarity working with technical delivery, architects, and practice leaders.

- Experience with cloud, app dev, digital, data, or transformation services.

Position Summary

beMarketing is looking for a highly motivated individual to join our team as a Sales Representative. The Sales Representative’s primary responsibility will include driving our brand in the market, generating new business sales opportunities, growing the agency, and generating new sales.

Essential Duties and Responsibilities

• Generate new business sales opportunities for beMarketing
• Maintains a thorough knowledge of the company’s business and offerings, helping to develop and implement strategic plans to grow accounts.
• Manages and strengthens client relationships, understanding their needs and identifying new business opportunities.
• Identify and develop new business by prospecting, networking, using social media, and referrals.
• Build and monitor the sales pipeline to ensure continuous population of immediate and long-term opportunities.
• Follow-up on inbound leads and sales inquiries.
• Understand a client’s business needs and develop a tailored marketing proposal.
• Prepares budget estimates, scopes of work and proposals when needed.
• Represent beMarketing at networking events and new business meetings
• Facilitates client sales hand off to ensure proper first impression and successful onboarding
• Serves as an external representative of the company, ensuring that client expectations and satisfactions are exceeded.
• Manage and maintain your sales pipeline through our CRM software
• Represents beMarketing in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.
• Performs all tasks and duties in an efficient and safe manner.
• Performs other related duties as assigned or as necessary.
• Remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.
• Must maintain a certified level of knowledge and certificates within our industry

Qualifications

A.   Education and/or Experience

• 3 or more years of experience in sales and marketing
• 2 or more years of experience in similar role
• Advertising agency experience preferred
• Proven experience meeting / exceeding quotas
• Experience selling marketing or similar services to B2B market

B.    Skills

• Knowledge of marketing tactics and willingness to continue learning
• Proficient in Microsoft (Windows, Excel, Word)
• Creativity and ability to work on own initiative and meet deadlines
• Superior written and verbal communication skills
• Strong customer service skills
• Collaborative mindset and team oriented
• Strong attention to detail
• Highly organized
• Strong prioritization and time-management skills
• Superior problem-solving ability
• Ability to multi-task in a fast-paced environment
• Excellent organizational skills
• Demonstrated experience in our core values
• (Accountability | Quality | Speed of Delivery | Communication | Enthusiasm)

Middleware Engineer

Contract to hire

Hybrid (2-3 days onsite)– Newtown Square, PA

The candidate will be a team player in a technology organization responsible for Middleware Infrastructure environment. The organization consists of highly trained system engineers and administrators, whose responsibilities include sustaining, engineering and production support of our Middleware environments. At client, Middleware technologies include OpenShift, Kubernetes, containers, Kafka, Apigee, IBM ESB, IBM MQ, Java, Tomcat, Apache, IIS etc.

Key Responsibilities:

• Manage Middleware products/environments including new installations, upgrades, maintenance and tuning, monitoring and capacity planning.
• Provide system/technical expertise while managing application deployments and troubleshooting application and platform issues.
• Participate in 24x7 rotational On-Call production Middleware Infrastructure administration support for business-critical applications.
• Design, build and manage OpenShift clusters across Development, test and production environments.
• Develop and implement CI/CD pipelines leveraging Jenkins, Git or similar
• Manage and optimize Kubernetes/OpenShift resources, Pods,Services,Routes,operators,Helm Charts etc.)
• Review system logs on critical servers regularly and address system generated errors and warnings immediately to ensure minimum downtimes and disruption to users
• Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication, SSL certificate management.
• Expertise in Various middleware technologies including Apache, application and web servers, Expertise in administering and architecture of IBM MQ environments, Kafka, Apigee including deployment, upgrades, configurations, setup, performance tuning.
• Regularly review security patches on all servers and install the latest security patches/service packs periodically.

Required Qualifications:

• Bachelor’s degree in computer science , Information Technology with equivalent experience.
• At least ten(10) years of experience of overall support of Middleware Technologies and Infrastructure.
• 5-7 + years’ experience in containerization and Orchestration (Kubernetes, docker Etc.)
• Experience with Kubernetes concepts (pods, deployments, namespaces, RBAC, networking)
• Assist in updating documented guidelines and procedures for the IT-Infrastructure unit and ensure that the documentation reflects any/all procedural changes.
• Perform system health checks of core infrastructure systems as needed.
• Integrate proactive monitoring, logging and alerting using enterprise monitoring tools.
• Must be a self-starter with the ability to work independently and in a collaborative team environment.
• Extensive experience and skill in the use of scripting (bash, python, PowerShell) to report on systems and automate processes.
• Participate in planning, testing and implementation of disaster recovery plans at the Primary and Secondary Disaster Recovery site.
• Certifications are preferred (i.e. Redhat OpenShift/Kubernetes certification,)

Eagleville Hospital, an independent substance use and behavioral health treatment and educational organization serving the community for more than a century, provides innovative compassionate care to those seeking treatment for stigmatized illnesses including substance use and mental health.

Position Summary

This position reports to the Chief Nursing Officer and is responsible for overseeing the shift operations of nursing units, ensuring quality patient care by managing staff, assigning tasks, monitoring patient status, coordinating with other healthcare teams, and maintaining compliance with policies and procedures, acting as a bridge between nursing staff and hospital management teams

Essential Duties and Responsibilities

• Staff Management:
• Performance evaluations and coaching of nursing staff
• Disciplinary actions when necessary
• Scheduling and assigning staff to patient needs
• Addressing staff concerns and conflicts
• Providing ongoing training and development opportunities
• Patient Care Oversight:
• Monitoring patient conditions and assessing care quality
• Reviewing patient documentation and ensuring accuracy
• Identifying and addressing potential patient safety issues
• Communicating with physicians and other healthcare providers regarding patient care
• Responding to emergencies and coordinating Advanced Cardiac Life Support (ACLS) protocols
• Operational Management:
• Maintaining budgeted resource allocation for the nursing units
• Ensuring compliance with hospital policies and procedures
• Overseeing medication administration and controlled substance management with resolution of discrepancies
• Monitoring equipment and supplies inventory
• Coordinating with other departments on campus
• Other duties as assigned by Chief Nursing Officer
• Leadership and Communication:
• Leading and providing updates at the morning and evening clinical operations meetings and afternoon huddles

• Facilitating effective communication between staff, physicians, and other departments
• Promoting a positive work environment and staff morale
• Participating in quality improvement initiatives
• Utilizes the SBAR communication format
• Applies the Safe Crisis Management techniques and assists patients, families, and other customers with concern and empathy
• Respects patient confidentiality and privacy
• Answers telephone calls promptly and professionally

Required skills and qualifications for a nursing supervisor:

• Current registered nurse (RN) license
• Three to five years as a staff nurse in a relevant clinical setting
• Strong leadership and management skills.
• Management experience in a psychiatric setting and/or drug/alcohol facility preferred (evaluated individually)
• Excellent communication and interpersonal skills
• Ability to prioritize tasks and manage time effectively
• Knowledge of healthcare regulations and standards of practice
• Proficiency in electronic health records and clinical systems
• Current Advanced Cardiac Life Support (ACLS) card

Core Competencies

• Patient-Centered Approach – Treat all individuals with dignity, empathy, andrespect, recognizing that every role contributes to the patient experience.
• Excellence & Accountability – Perform all duties with professionalism, following hospital policies to ensure safety, compliance, and efficiency.
• Teamwork & Communication – Collaborate with colleagues across departments, maintaining a positive and solution-oriented attitude.
• Commitment to Our Mission – Uphold the hospital’s values and contribute to a culture of trust, inclusivity, and continuous improvement.

• Safety - Use a proactive approach to fostering a safety-oriented culture within the organization using a combination of formal training and hands-on experience.

Staff Development Requirements:

Responsible for completing training in topics identified as part of the performance evaluation process, and for training mandated for the department which are listed below:

Annually

Emergency Preparedness/Right-to-Know; Compliance Training; Incident Reporting; Infection Control; Safe Crisis Management

One Time Only

BDAP HIV/AIDS Training; BDAP TB/STD/Hep Training; BDAP Confidentiality Training

Biennial

Advanced Cardiac Life Support (ACLS)

Educational Requirements

• Graduate of accredited school of nursing

• BSN or MSN preferred

• Current Pennsylvania State license (RN)

• Active Advance Life Support (ACLS) certification

Physical Requirements

• The person needs to occasionally move about inside the office

• Must move between buildings and units

• Occasionally ascends/descends stairs

• Occasionally transports or moves small to large items

Work Environment

• Exposure to infectious diseases

• Required to intervene in psychiatric emergencies

• Scheduled according to the needs of the organization- weekends and three out of six holidays required

Accounting Administrative Assistant

Reports to: CFO

Department: Accounting

Job Description:

The Accounting Administrative Assistant (Admin) works under the direction of the CFO. The Administrative Assistant manages all department procedures and tasks as assigned. The “Admin” will coordinate administrative activities, retrieve, organize and disseminate information, plan and schedule meetings, oversee data bases, work on special projects, tasks assigned by the CFO.

Duties:

• General clerical duties to include but not limited to bookkeeping, copying, faxing, mailing, filing
• Assist with project-based work, such as account reconciliations
• All aspects of accounting department coordination
• Manages incoming and outgoing mail distribution
• Set up and breakdown of conference room areas related to department meetings
• Oversees Accounting department records and retrieval of records
• Modifies documents i.e. reports, memos, letters, using word processing, spreadsheet, database and other presentation software such as Microsoft Office or other program.
• Training with other administrative assistants as backup for General Administrative Assistant

Qualifications: Requirements listed below are representative of the knowledge, skill, and/or ability necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associates Degree or better or equivalent experience
• Computer literacy with Microsoft programs including excel, word, and PowerPoint
• Good problem solving skills
• Ability to communicate effectively, written and verbal
• Ability to follow instructions
• Knowledge of basic accounting concepts
• Able to work independently as well as within a team
• Meet deadlines

Manhattan Active WMS Tech Analyst Direct Hire Remote

Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.

You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.

What You’ll Do

• Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
• Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
• Create, deploy, monitor, and manage MAWM extension packs using ProActive
• Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
• Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
• Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
• Collaborate with IT, QA, and business teams on test planning and execution
• Produce and maintain technical documentation, including:
• Configuration and extension specifications
• System architecture diagrams
• Integration mappings and API documentation
• Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals

What You Bring

• Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
• 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
• Proven experience deploying and managing MAWM extensions using ProActive
• Strong expertise in:
• Manhattan Configuration Tools & Config Director
• API development and integration (REST, JSON/XML)
• Postman scripting and testing
• Experience integrating MAWM via MIF with external systems (ERP, TMS)
• Solid understanding of warehouse operations and supply chain processes
• Excellent analytical, problem‑solving, and troubleshooting skills
• Strong communication skills with the ability to work calmly and effectively under pressure

Nice to Have

• Experience supporting distribution centers or warehouse environments, especially in:
• Food & Beverage
• Pharmaceuticals or other regulated industries

Why This Role

• 100% remote opportunity (within select states)
• Direct impact on enterprise‑level warehouse technology
• Collaborative, cross‑functional environment
• Opportunity to work deeply with a modern Manhattan Active platform