Information Technology Jobs in Haverford, PA

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

At Kforce, we are proud of the culture we’ve created. Our people enjoy an environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high performance levels while designing their best lives.

Who are we? Kforce is a Staffing and Solutions firm specializing in technology, finance & accounting. Each year, we help more than 30,000 people find work. We partner with over 3,000 companies, including most of the Fortune 500, to find solutions for their talent, team, and project needs. We thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all sizes.

Job Function & Responsibilities:

• Source prospective clients through internet research, social media, sales leads, and networking.
• Delivering creative, strategic, and cost-effective solutions to solve our clients’ business needs.
• Developing and fostering true genuine in-person relationships with our clients while becoming their go-to expert within our industry, whether it be in the technical or finance & accounting field.
• Conduct in-person client visits.
• Gain awareness regarding customer vision, strategy, goals, and needs.
• Deliver in-person presentations to key stakeholders in a consultative and engaging approach.
• Participate in in-person customer and networking events, business meetups, and social events.
• Develop and foster a network, track, and communicate market trends and lead effective strategies.
• Create and lead execution of sales for both existing customers and new business.
• Partnering with organizations to best understand their industry's distinct needs.
• Overseeing the identification, qualification, and matching of solutions to meet client needs.
• Monitoring and ensuring client satisfaction.

What we are looking for in prospective candidates:

• 2-4 years of relevant sales, staffing, or B2B sales experience.
• Experience with client-facing and in-person sales.
• Someone who enjoys attending networking events, driving client interaction, and getting out in front of their customers.
• Someone who is interested in a challenging and rewarding environment that brings together competition and culture within a team.
• Someone who enjoys working in a fast-paced, strong-willed, driven environment.
• An undeniable work ethic
• Bachelor’s degree preferred.

What Do We Offer?

Training and Development- Kforce is committed to helping you be successful!

• You will receive individual and TEAM training designed for sales and recruiting professionals.
• Job shadowing and mentorship from senior team members.
• Continued development for career progression to provide more career opportunities.
• Scheduled one on one and group meetings with your leader.
• Continuous learning and development through lunch and learning, meetings, speakers, and more.
• Unlimited on-line training tools from Kforce University.

Our office occasional model allows our team members to meet in the office consistently to work together, plan, collaborate and build relationships while maintaining flexibility.

• Our sales positions will require client-facing interactions and team collaboration within the local market.
• We offer a blended training model that will provide opportunities for self-serve, virtual and in-person training requirements. Live, in-person activities will include collaborative coaching, role playing, and facilitated training that will require our sales and recruiting associates to come into the local office.

Compensation and Benefits:

• Competitive base salary + uncapped monthly commission.
• 17 days PTO for 0-4 years of service; additional PTO accrual with tenure
• Annual performance incentive trip for top performers across the company.
• We offer multiple career paths in recruiting, sales, operations, and leadership - last year, over 500 employees were promoted.
• Our benefits package includes medical, dental, vision, 401K with match, maternity/paternity leave and a generous Holiday schedule.

• Provide advanced medical care and operational services for Marine Reconnaissance, USMC Special Operations Forces and Navy Special Operations Command personnel, like SWCC and SEALs
• Engage as a team member in direct action, special reconnaissance, foreign internal defense and unconventional warfare

• Rescue patients and deliver emergency care from the back of a helicopter
• Perform aircrew duties and En Route Care (ERC) for routine illness and emergent patients
• Provide relief and assistance in areas ravaged by catastrophic natural disasters
• Support Search and Rescue (SAR), tactical evacuation (TECEVAC), Medical Evacuation (MEDEVAC), casualty evacuation (CASEVAC) and Combat Search & Rescue (CSAR) for Navy and Marine Corps Aviation

• Provide basic medicine and assist medics in prevention and treatment of diving related illnesses, injuries associated with deep sea diving and hyperbaric conditions
• Operate, test and repair all Navy diving equipment
• Perform underwater inspections, harbor/port/ship security inspections, conduct ordnance searches, rescue personnel, engage in special warfare and small boat operations
• Operate Swimmer Delivery Vehicle Dry-Deck Shelter system and submarine Lock-in/Lock-out systems

• Special Operations Independent Duty Corpsman Pipeline (121 weeks)
  Areas of training include but are not limited to basic reconnaissance, airborne operations, combatant diving, demolitions, clinical diagnostics, advanced trauma skills, Advanced Cardiac Life Support (ACLS), basic surgical anesthesia, basic veterinary medicine and basic dental exams.
• Search and Rescue Medical Tech Pipeline (27 weeks)
  Areas of training include but are not limited to advanced fluid resuscitation, administration and management of Advanced Life Support medications, use of emergency medical equipment, rescue and recovery devices and patient handling.
• Medical Deep Sea Diving Tech Pipeline (28 weeks)
  Areas of training include but are not limited to diving physics, scuba and surface-supplied air diving, recognition and treatment of diving related illnesses.

• Vision correctable to 20/20
• Normal color perception
• Pass a physical examination
• 28 years of age or younger
• U.S. citizen eligible for security clearance

Elevate and grow your career in IT services at Meriplex! We are looking for a Senior Service Desk Technician to work in our Technical Assistance Center. Delivering top-of-the-line support and exemplary customer service, you will provide businesses with the everyday IT services they need to run their operations efficiently. The Senior Service Desk Technician is a key player in maintaining Meriplex's success and can be the start of a rewarding career.

Key Responsibilities:

• Act as the point of escalation for L1 Systems Analyst.
• Deliver advanced workstation support.
• Provide advanced customer specific application support.
• Troubleshoot advanced network connectivity and devices/user connectivity.
• Administer incident response system reboots.
• Perform basic OS support.
• Utilize basic Azure support skills.
• Provide second level triage virtual server support to reestablish functionality.
• Driven to follow all SOP to resolve all technical issues.
• Administer advanced Active Directory support.
• Perform advanced ITIL security to provide basic printing and connectivity support.
• Deliver scripted application support.
• TCP/IP troubleshooting abilities
• Able to perform advanced VPN connectivity issues and password resets.
• Advanced end-user email support.
• Utilize basic scripting knowledge.
• Perform root cause analysis.
• Provide more standardized triage SOPs for System Analysts.

*Knowledge, Skills, and Abilities:*

• Advanced knowledge of Microsoft 365 applications.
• Advanced knowledge of command line.
• Understanding of advanced technical triage methodologies.
• Intermediate TCP/IP understanding.
• Ability to communicate both verbal and written technical information to a wide range of end-users and customer internal IT departments.
• Ability to effectively set expectations regarding delivery of service.
• Strengthen customer relationships by providing exemplary customer service.
• Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect.
• Adherence to ticketing methodologies regarding documentation, process, and workflow.
• Support, manage, troubleshoot, and resolve service requests with the appropriate level of urgency and professionalism.
• Properly manage workflow using research, documentation, RMM tools, ticket system, and communication.
• Directly and indirectly support customers, vendors, and staff by providing top tier customer service.

*Preferred Education, Experience, and Certifications:*

• Prior MSP support desk experience, highly encouraged.
• A+ certification.
• Network+ certification.
• Server+ certification.
• Microsoft 365 certification.
• Azure support.
• VMware knowledge.
• Superior reading, writing, and communication skills.
• Intermediate knowledge of network concepts, devices, and best practices.

*Work Schedule:*

TAC operates 24/7 – workday and after-hours shifts available, Monday-Sunday. Travel rarely required, estimated up to 0% travel.

Physical Demands:

Sedentary Work – Exerts up to 50 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• 
  
• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• 
  
• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
  

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• 
  
• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you're looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
• Buffalo Sector Stations - Wellesley Island
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
• El Centro Sector Stations - El Centro, Indio, Calexico
• Grand Forks Sector Stations - Pembina
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

• Receive and serve food and beverage orders from guests. Also responsible for collecting payment and making change for guest checks utilizing a computerized guest check system.
• Greet and communicate with guests providing superior guest service.
• Carry and balance trays and/or push cart of food and beverages t
• Maintain cleanliness of all areas of the venue.
• Other duties as required.
  
  

• Must possess knowledge of all food and drink recipes pertaining to restaurant.
• Must provide complete customer satisfaction with the highest level of service.
• Must be able to physically handle working on feet for entire shift.
• Responsible for upholding all state, federal, and corporate regulations pertaining to alcohol service.
• Servers are responsible for greeting guests, taking orders, ensuring proper fulfillment of orders, delivering food/drinks to tables, and addressing any issues that arise during guest’s dining experience.
• Servers are responsible for taking payment and must be knowledgeable of food and beverage SOP’s for cash handling and the variance policy.
• Ensures compliance with all regulatory controls and the Pennsylvania Gaming Control Board.
  
  

• High school diploma or equivalent.
• Six months previous cashiering/money handling experience is required.
• Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
• Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board.
• Must be able to work with and understand basic arithmetic functions.
• Must have full working knowledge of POS systems.
• Must be Serv-Safe certified. Must be able to become TIPS or RAMP certified and be knowledgeable and adhere to all PLCB regulations and PA Gaming Control Board requirement.
  
  

SAP Project Manager – ECC 6 Plant Migration (US Travel)

We're partnering with a leading global manufacturer to hire an experienced SAP Project Manager to lead a high-visibility initiative focused on SAP ECC 6 plant creation and data migration.

This is a hands-on functional leadership role, ideal for someone who understands SAP enterprise structure, cross-module impacts, and has successfully delivered plant rollout projects in ECC environments.

Key Responsibilities

• Creation and migration of new SAP Plants within ECC 6
• End-to-end master and transactional data migration (Customers, Vendors, Materials)
• Functional and integration testing coordination
• Cross-module collaboration across GP, LO, SD, PP, and FI
• Close partnership with internal SAP Analysts, Data Management, and Business stakeholders
• Clear communication and alignment throughout a structured Waterfall delivery model

Qualifications

• 5+ years of experience delivering SAP ECC projects
• Proven experience leading or supporting SAP plant rollout/plant creation initiatives
• Strong understanding of data migration strategy and execution
• Experience participating in or leading SAP testing cycles
• Confident stakeholder engagement skills across business and IT
• Ability and willingness to travel to Bristol, PA 19007 during project milestones (Once per quarter)

If you've led SAP plant implementations and understand the complexity of cross-module integration and data migration, this is a strong opportunity to make an immediate impact.

Please apply today for immediate consideration!

Swan Analytical USA is seeking a Field Service Technician to join our dynamic team. The Field Service Technician will play a crucial role in ensuring the optimal functioning and performance of our analytical instruments at customer sites. As a Swan Field Service Technician, you will be responsible for on-site installation, maintenance, troubleshooting, and repair of our instruments, as well as competitors, providing outstanding technical support to our valued customers. This role will require up to 100% Travel (Mon-Fri only).

Key Responsibilities:

• Installation and Commissioning:

• Install and commission SWAN analytical instruments at customer locations.
• Ensure proper calibration and configuration to meet customer specifications.

• Preventive Maintenance:

• Conduct routine preventive maintenance activities to ensure instruments operate at peak performance.
• Keep detailed maintenance records and update service documentation.

• Technical Support:

• Provide exceptional technical support to customers via phone, email, and on-site visits.
• Troubleshoot and diagnose issues with instruments promptly and effectively.

• Repair and Upgrades:

• Perform instrument repairs, replacements, and upgrades as required.
• Coordinate with the support admin and manager to source and order replacement parts.

• Customer Training:

• Train customers on the proper use, maintenance, and calibration of SWAN instruments.
• Offer guidance on optimizing instrument performance.

• Documentation:

• Maintain accurate service records, equipment logs, and reports.
• Ensure timely submission of service reports and required documentation.

• Continuous Learning:

• Stay up to date with SWAN's product advancements and industry trends.
• Participate in training programs and workshops to enhance technical knowledge.

Marketing Statement:

Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.

Job Summary:

Leads and/or participates in the review, analysis, modification, customization, development, enhancement and maintenance of applications and systems. Proficient in the design, coding, testing, debugging, and implementation phases of the application systems development process and also provides technical support for application systems bug fixes, defects, issue resolution and regular maintenance. The ideal candidate will have a strong background in developing robust and scalable web applications using Next.js, React, and ASP.NET Core.

Essential Job Functions:

• Leads and/or participates in the analysis, requirements, design, configuration, and technical implementation of software application systems.
• Leads and/or participates in the identification and documentation of business, functional, and technical problems.
• Leads and/or participates in the development and analysis of business requirements documents.
• Gathers and/or analyzes requirements for fixes and enhancements; develops and documents application specifications.
• Conducts research, evaluates and provides input to potential solutions taking into consideration project constraints, organizational architecture standards, customer business processes, and emerging technologies where applicable.
• Participates in the development of work tasks, estimates, schedules, materials and plans to meet business needs.
• Communicates technical recommendations back to business analysts, subject matter experts and end users.
• Responsible for the design, development and configuration of applications systems according to provided technical specifications and business requirements.
• Codes and configures software applications to adhere to designs supporting internal business requirements or external customers.
• Develops procedures and queries for analysis and reports. Performs database design and normalization.
• Provides feasibility and analysis in generating ad hoc queries.
• Performs code reviews to ensure implementation accuracy of technical specifications and the enforcement of the best coding practices and standards during the development process.
• Ensures accuracy of the implementation through design and execution of unit testing.
• Responsible for the development and maintenance of SDLC artifacts related to implementation.
• Works collaboratively with Architects, Business Analysts, technical leads, QA teams, and subject matter experts of the various upstream and downstream systems in the design and development of solutions to meet business needs.
• Standardizes and maintains coding and quality assurance best practices and standards. Ensures that the best practices are enforced and followed during the development process with various team members.
• Supports QA and UAT execution and deployments in various environments.
• Oversees preparation of deployment plan, troubleshoots and resolves production problems.
• Plans and creates release packages of various applications and related components, working with the release management team.
• Aligns to the maintenance and enforcement of SDLC processes (e.g., change management processes, release processes, source code controls, build processes, and others), departmental standards, style requirements and all other procedures necessary for data and system integrity.
• Leads and/or participates in on-going operational L3 support and maintenance.
• Monitors processes and creates improvements to performance where applicable.
• Researches cause and determines the impact of production issues.
• Monitors and manages incident and request queues, estimates work required, and works with other team members to prioritize and plan fixes/enhancements.
• Manages incidents and ad hoc requests in terms of severity.
• Provides resolution of incidents and ad hoc requests per established SLAs.
• Provide technical assistance to inquiries regarding issues and/or questions.
• Leads and directs the work of other team members.
• Coordinates and communicates with other teams.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of tasks using creativity and latitude required.

Full Stack

• Develops and maintains full-stack web applications using Next.js, React, and ASP.NET Core.
• Designs and implements user-facing features with a focus on performance, responsiveness, and user experience.
• Writes clean, efficient, and well-documented code following best practices and coding standards.
• Participates in code reviews, providing and receiving constructive feedback to ensure code quality.
• Troubleshoots, debugs, and resolves issues across the entire application stack.
• Responsible for working on both front-end and back-end development processes and assisting in decision-making surrounding new methods and technologies.
• Builds and consumes RESTful APIs and integrates with various databases.
• Designs, develops, and maintains fully-fledged and functioning platforms with databases or servers which do not need other third-party applications to build an entire system from scratch.
• Develops and maintains responsive, intuitive user interfaces using modern web technologies.
• Builds robust back-end systems and APIs.
• Ensures high performance, security, and scalability of the software solutions.
• Responsible for development usingfull-stack development, including proficiency in front-end frameworks and back-end technologies.

Qualifications:

• Bachelor's degree in (in Computer Science, MIS, or Software Engineering) preferred.
• 5-7 years' software development and maintenance experience preferred.
• Experience designing and implementing solutions from functional and technical specs.
• Experience providing technical support for resolutions.
• Experience working with source code repositories.
• Knowledge of P&C Insurance terminologies and processes preferred.
• Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access) is preferred.
• Knowledge of deployment automation tools and DevOps practices.
• Knowledge of SDLC and software support and maintenance approaches like Scrum and Waterfall.
• Knowledge of Unit testing frameworks.
• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational, or process problems, ability to apply this knowledge appropriately to diverse situations.
• Knowledge of activities, tasks, practices, and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements preferred.
• Knowledge of activities, tasks, practices, deliverables and techniques for implementing new or enhanced applications into a production environment.
• Knowledge of formal methodologies for planning and executing application development, enhancement, or support.
• Knowledge of and experience with developing and implementing client/server applications.
• Knowledge of scripting languages and tools for creating event-driven, interactive webpages.
• Knowledge of tools and programming languages for writing and modifying programs that comprise an application system.
• Knowledge of tools and facilities for developing and populating application databases.
• Knowledge of and experience using objects in designing, developing and implementing applications and databases.
• Knowledge of approaches, tools, and techniques for design and development of paper-based and online technical reference documentation, guidelines, standards, procedures, processes, applications, etc preferred.
• Ability to write business requirements, functional and technical specifications preferred.
• Demonstrated ability to learn and adopt new technologies and tools preferred.
• Strong writing and communication skills preferred.
• Strong customer service orientation (responsive, consultative, collaborative and accurate) preferred.
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner.
• Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
• Strategic thinking: Applies organizational acumen to identify and maintain focus on key success factors for the organization preferred.
• Superior attention to detail.
• Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities.
• Ability to work independently and without supervision.
• Ability to work effectively and lead a team preferred.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Position: Business Systems Analyst

Location: Philadelphia, PA(ONSITE)

Employment: CTH - 6 months for now (Client will hire the candidate if he turns out to be good)

Job Description:

As a Senior Data/Business Systems Analyst with strong techno-functional expertise in the healthcare payer domain. The role focuses on leading data initiatives, analyzing payer data (claims, population health), and writing functional requirements for SDLC and Agile projects. Strong skills in SQL, Oracle, and healthcare insurance processes are essential.

Duties:

• Assess business needs and define technical/data solutions.
• Create functional specs and source-to-target mappings.
• Analyze and validate payer data (claims, membership, provider, clinical).
• Work with Azure Data Factory, Databricks, Snowflake teams for data delivery.
• Ensure data quality, governance, and compliance.
• Optimize ETL processes and support change management.
• Lead large-scale projects and manage multiple tasks. Document requirements and communicate effectively with stakeholders.

Experience:

• 8+ years in business/data analysis and project management
• 5+ years in healthcare (Medicare/Medicaid).
• Technical Skills: Advanced SQL Azure Databricks (Delta Lake, Delta Live Tables) ETL and data governance knowledge Familiarity with BI tools (Power BI, Tableau)
• Domain Expertise: Healthcare systems like FACETS, EDI transactions, care management standards.
• Other: Strong communication, leadership, and ability to manage concurrent projects.

Job Title : Oracle CPQ Developer /Architect

Employment : Contract / Fulltime

Office Location : Onsite - Philadelphia, PA

Job Description

We are seeking an experienced Oracle CPQ Architect to lead and oversee Oracle CPQ implementations, ensuring alignment with business requirements and best practices. This role involves collaborating closely with cross-functional teams to design, develop, and deploy CPQ solutions that streamline the sales process, improve efficiency, and maximize profitability.

Key Responsibilities:

• Solution Architecture & Design: Lead the design of Oracle CPQ solutions, ensuring scalability, efficiency, and alignment with overall business objectives.
• Technical Leadership: Act as the Oracle CPQ subject matter expert, guiding the development team and providing mentorship to junior staff.
• Configuration & Customization: Configure and customize Oracle CPQ modules, including workflow design, pricing rules, quote templates, and catalog setup.
• Integration Management: Design and implement integrations between Oracle CPQ and other enterprise systems, such as ERP, CRM and other relevant tools.
• Requirements Gathering & Analysis: Work with stakeholders to understand business needs, translate them into technical requirements, and develop appropriate solutions.
• Testing & Quality Assurance: Oversee testing processes, including unit, integration, and user acceptance testing, to ensure the highest quality of deliverables.
• Documentation & Training: Create and maintain documentation of CPQ processes and provide training to end-users as necessary.
• Continuous Improvement: Evaluate and enhance CPQ processes regularly to improve user experience, functionality, and scalability.

Mandatory Skills

• Minimum of 8 years working with Oracle CPQ, with hands-on experience in architecture, implementation, and integration with enterprise systems.
• Experience with scripting languages such as BML, JavaScript, or Groovy.
• Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence).
• Proven experience in large-scale Oracle CPQ deployments across multiple regions.
• Strong knowledge of CPQ capabilities and complex pricing rules.
• Experience integrating Oracle CPQ with CRM and ERP systems, ideally Oracle ERP Cloud.
• Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines.
• Ability to work independently and manage multiple tasks.
• Excellent written and verbal communication skills, including presentation skills.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
• Ability to work effectively in a team environment and with offshore teams.

Nice to Have

• Knowledge of EBS R12 Configurator
• Knowledge of CDL rules
• Integration from EBS to CPQ for BOM and Rules

Academic Qualifications

Bachelor's degree or the equivalent combination of education plus relevant experience.

Email resume to:

Infovity Inc. is an Equal Opportunity Employer.

• Maintains deep cleaning of all beverage areas and equipment.
• Assists bartenders in the service of beverages to guests.
• Maintains service stations, cleanliness of bars and re-stocks to par. Re-stocking of pump room, soda room, and changing out kegs as needed.
• Assists guests in a courteous and friendly manner.
• Stocks coolers with all beverage products. Shovels ice from ice machine into ice bins.
• Abides by all State, Federal, and Company liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests.
• Requires heavy lifting.
• Ensures compliance with all federal and state gaming regulations. Understands all PLCB regulations.
• May be asked to assist other bar locations as needed.
• Other duties as required.
  
  

• High school diploma or equivalent.
• Ability to communicate effectively with others; understand and complies with all Company and departmental rules and regulations.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
  
  

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

Job details:

Job Title: Cloud ERP Private Events & Programs

Location: Newtown Square, PA (Open for Hybrid or Remote)

Job Duration: 08+ Months (Possibility of extension)

Job Description:

We are seeking an experienced marketing events contractor for an 8-month, fixed-term engagement to and ensure continuity of Cloud ERP Private marketing events. This role requires the ability to onboard quickly, ramp rapidly, and assume end-to-end ownership of an active event portfolio with minimal disruption.

The contractor will drive the planning and execution of Cloud ERP Private marketing events through disciplined project management and strong cross-functional coordination. This role supports a diverse portfolio of in-person and virtual programs designed to advance Cloud ERP Private go-to-market priorities and engage key customer and prospect audiences.

This engagement is highly executional and operational. You will step into an existing operating rhythm, manage event timelines, logistics, communications, and deliverables end-to-end, and partner closely with Line of Business (LOB) and Market Unit (MU) stakeholders to ensure programs are aligned, on-brand, and delivered with excellence.

Key Objectives

• Rapidly onboard and ramp to cover an in-progress event portfolio during a maternity leave

• Deliver high-quality Cloud ERP Private marketing events throughout the 8-month contract period

• Ensure continuity, consistency, and on-time execution across in-person and virtual programs

• Maintain strong alignment with Cloud ERP Private go-to-market priorities

________________________________________

Core Responsibilities

1. Event Planning & Execution

• Quickly onboard to existing event plans and take ownership of Cloud ERP Private marketing events, including:

o In-person Connect Days

o *** ***phire SIA events

o Webinar series

o Third-party events such as DDAC and ***insider

• Own end-to-end event project management from intake through post-event follow-up during the parental leave coverage period

• Develop, manage, and maintain detailed event timelines, workback schedules, and deliverables

• Coordinate logistics including registration, agendas, speakers, vendors, and on-site/virtual execution

2. Cross-Functional Coordination

• Establish strong working relationships quickly with LOB and MU stakeholders to ensure continuity during the transition

• Manage communications across multiple platforms and teams to maintain clarity, momentum, and accountability

• Act as the central point of contact for event execution, providing consistent status updates and issue resolution

3. Operational Excellence & Reporting

• Step into existing tools, processes, and reporting with minimal onboarding time

• Track event plans, budgets, timelines, and deliverables using advanced Excel and planning tools

• Manage multiple initiatives simultaneously while maintaining a high level of organization and accuracy

• Support website and event page development to ensure accurate, timely event promotion (as needed)

________________________________________

Qualifications

• 5+ years of experience in B2B marketing, event marketing, or program management

• Proven experience managing in-person and virtual marketing events end-to-end

• Demonstrated ability to onboard quickly and operate independently in an existing program

• Strong project management and organizational skills with the ability to juggle multiple workstreams

• Advanced Excel proficiency

• Experience partnering with LOB, field, or regional marketing stakeholders

• Strong communication skills and attention to detail

• Website and event page development experience is a plus

• Experience in enterprise or matrixed organizations is an asset

________________________________________

Deliverables

• Seamless continuation of Cloud ERP Private event programs during the 8-month parental leave coverage

• Executed in-person and virtual events delivered on time and to plan

• Maintained and updated project plans, timelines, and status communications

• Event websites or registration pages (as applicable)

• Post-event wrap-ups and reporting support

________________________________________

Engagement Details

• 8-month contract position covering a parental leave

• Fixed-term, project-based engagement with an active in-flight event portfolio

• Required onboarding period followed by rapid ramp to full ownership

• High collaboration with LOB, MU, and cross-functional marketing teams

• Remote with regular working sessions

________________________________________

What Success Looks Like

• The contractor ramps quickly and assumes full ownership of the event portfolio with minimal disruption

• Cloud ERP Private events continue seamlessly throughout the maternity leave period

• Stakeholders experience continuity, clear communication, and dependable execution

• Event execution remains consistent, reliable, and aligned to GTM priorities

• Programs effectively support Cloud ERP Private go-to-market objectives

Our client is looking for a dynamic Principal Solutions Architect – Wireless Routers & Specialized Mobility to join their team.

Role Overview

ConnectUs is seeking a customer-facing, technically credible, and commercially minded leader to own and scale our Wireless WAN (WWAN), router, and specialty device portfolio.

This role sits at the intersection of solutions architecture, sales enablement, and thought leadership. You will serve as the internal and external authority on wireless routers, WWAN connectivity, laptops, rugged/mobile computing, and wireless scanning solutions — while actively driving revenue through pre-sales support, deal strategy, and post-sales expansion.

This is not a pure sales role, nor is it a back-office architect.

You are the quarterback who:

• Enables the sales team to win complex deals
• Architects bundled repeatable solutions
• Engages with customers, carriers, and partners to build credibility and drive new opportunities, increase revenue and gross profit
• Creates technical content that positions ConnectUs as the trusted mobility authority

Key Responsibilities

1. Wireless & WWAN Portfolio Ownership

Own and continuously evolve ConnectUs’ WWAN, wireless router, and specialty device strategy

Act as the Subject Matter Expert (SME) for:

• Cellular routers & gateways (Cradlepoint, Peplink, Sierra, etc.)
• WWAN connectivity (5G/LTE, carrier integrations)
• Mobile laptops & rugged devices
• Wireless scanning and specialty field devices

Define standardized solution bundles the sales team can confidently sell

Identify gaps, new opportunities, and emerging technologies in the mobility and IoT market

2.Pre-Sales Solutions Architecture & Sales Enablement

Partner directly with AEs, AMs, and carrier teams on:

• Discovery calls
• Technical validation
• Solution design
• Deal strategy

Translate customer challenges into clear architectures, scopes of work, and proposals

Serve as an escalation point for complex technical questions during sales cycles

Enable reps through:

• Training sessions
• Playbooks
• Demo environments
• Competitive positioning
• Monthly promotions

3.Post-Sales Technical Support & Expansion

• Support Tier 1–2 technical escalations for WWAN/router deployments
• Ensure solutions are deployed correctly and meet customer expectations
• Identify expansion opportunities post-deployment:
• Managed services
• Monitoring
• Support contracts
• Refresh or scale-out opportunities
• Work closely with operations, Tech Zone, and support teams for smooth execution.

4.Partner & Carrier Engagement

Build and maintain strong relationships with:

• Carriers (Verizon, AT&T, T-Mobile & MVNOs)
• OEMs and hardware vendors
• Technology and platform partners
• Collaborate with partners to co-create solutions and go-to-market strategies

Skills & Traits

• Strong technical credibility paired with commercial instincts
• Able to explain complex concepts clearly to both technical and non-technical audiences
• Confident leading customer conversations and influencing deal outcomes
• Highly organized; able to manage multiple deals and initiatives simultaneously
• Natural teacher and evangelist
• Self-starter who thrives in fast-moving, growth-oriented environments

We value diverse perspectives and encourage candidates from all backgrounds to apply — even if you don’t meet every qualification. Earthworks Audio is committed to fostering an inclusive, innovative, and rewarding workplace.