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Pride Global/Russell Tobin & Associates is seeking a Customer Support/Account Rep – Sr. to work for one of our top clients in Columbus, OH 43219.
Apply today for consideration!
Employment Type: Contract
Job Title: Customer Support/Account Rep – Sr.
Pay rate: $18/hr. to $19.17/hr.
Location: Columbus, OH 43219
Duration: Till 10/05/2026, with possible extension
Description:
Preference for 1 of the following criteria:
- College Degree
- Previous contact center experience
Position Description
- Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries.
- Successful applicants will be highly professional, career driven, and committed to World-Class Service.
- Ability to contribute in a fast paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center
ABOUT US:
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Key Responsibilities
- Monitoring & Alerting: Proactively monitor network systems, servers, and services to detect issues before they affect users.
- Troubleshooting: Diagnose and resolve technical problems related to network connectivity, hardware, and software.
- Incident Management:
- Respond to, document, and track alarms in ticketing systems (e.g., Jira, ServiceNow) until resolution
- .
- Maintenance: Configure, update, and maintain network hardware and firmware.
- Coordination: Collaborate with internal teams and vendors to escalate and fix complex issues.
General Consideration – Mechanical Project Management (Plan & Spec Mechanical)
Columbus, OH and all other US Major Markets (Relocation & Travel Roles Available)
We work with some of the strongest mechanical contractors in the country — firms doing complex, large-scale plan & spec work across healthcare, higher ed, data centers, life sciences, advanced manufacturing, and large commercial.
Several of our partners are growing aggressively and consistently ask us for high-level Project Managers who can take full ownership of complex mechanical projects.
This is a general consideration post for experienced Project Executives, Senior Project Managers and Project Managers who live in the plan & spec world and run work the right way.
What You'll Be Doing:
- Managing $10M–$100M+ mechanical projects
- Owning financials – forecasting, cost control, margin protection
- Leading project teams (PEs, APMs, Superintendents)
- Driving schedules and subcontractor coordination
- Navigating GC relationships and owner expectations
- Keeping safety and quality first
About You:
Experienced in mechanical project management
Strong background in plan & spec (not just design-build service)
Comfortable managing large contract values
Deep understanding of HVAC, piping, and sheet metal scopes
Financially literate – you understand WIP and projections
JOB SUMMARY
The Project Manager will be responsible for creating job schedules, coordinating the delivery of tools and fabrications, identifying and managing the personnel assigned to each project, and tracking labor efficiency. In addition, the individual will be responsible for representing the company at job progress meetings and initiating change orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
- Accurately define project requirements.
- Create job schedules.
- Coordinate the delivery of tools and fabrication.
- Identify and manage the personnel assigned to each project and track their labor efficiency.
- Represent the company at job progress meetings.
- Initiate change orders as needed.
- Complete contract progress billings as required.
- Estimate remaining "cost-to-complete" for monthly WIP reporting.
- Manage the day-to-day operations of assigned projects to ensure they are completed on time and on budget.
- Serve as the main point of contact for clients on assigned projects.
- Work with clients to brainstorm creative solutions to problems to ensure their needs are met through our customized solutions.
- Monitor assigned projects following established guidelines to ensure they are completed as efficiently as possible.
- Communicate with team members regarding project needs.
- Ability to work in a fast-paced dynamic environment.
- Read and analyze job cost reports.
- Respond in a timely manner to inquiries from management.
- Assist with collections as required.
- Communicate daily with foremen.
- Consistently overlook the design progress.
SUPERVISORY RESPONSIBILITIES
Will provide direct supervision to the individuals assigned to the projects being managed.
QUALIFICATIONS
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School Diploma or GED is required.
- 3+ years working in estimating and/or project management is required.
- Previous construction experience is a plus.
- Knowledge of NFPA and industry standards is a plus.
- A degree from an accredited college or university is a plus.
- Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications is required.
- Knowledge of scheduling programs is a plus.
- Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
- Building positive working relationships with multiple levels of employees and management is required.
- Demonstrating integrity and professionalism is required.
- Demonstrating commitment to company values is required.
- Excellent organizational skills are required.
- Ability to follow-up on tasks and assignments in a timely manner is required.
- Excellent written and verbal communications skills are required.
- Ability to prioritize in a fast-paced multi-task environment is required.
- Ability to perform basic business mathematical functions is required.
- Ability to work with minimal supervision is required.
- Ability to work effectively in a team environment is required.
- Complying with all operating policies, procedures, executed plans, and programs is required.
- Ability to delegate when needed is required.
LANGUAGE SKILLS
Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, customers, vendors and suppliers.
PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms, climb, balance, stoop, kneel, crouch, pull/push, or crawl. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The strength rating for this position is classified as medium work which entails exerting 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. This position frequently requires protective equipment for eyes, feet, and head. Occasionally requiring protective equipment for arms, hearing, full body, leg, respirator, and skin. Operations of a computer, telephone, a hand calculator, and copiers/fax machine are required. Understanding advanced math (Calculus, Algebra, & Geometry), shop math, simple drawings, technical reports, technical instructions, financial reports, layout work, legal documents, simple memos, and business letters is required. Writing or presenting simple memos, summaries, business letters, and technical reports is required. While performing the duties of this job, the employee is regularly required to commute to customer and company locations by land and air.
Job ID: 520884
CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, cement, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with 24,100 employees at close to 1,300 locations in 44 US States and 6 Canadian provinces.
Position Overview
The Vice President, Strategy & Development will work in conjunction with the CRH strategy and development team and lead those efforts in the Great Lakes Division of CRH Americas Materials (AMAT). In this capacity, the Vice President will partner with the Division President, Region, and OpCo Leadership, the AMAT SVP of Strategy & Development, and other members of the senior leadership team on acquisitions, divestitures, growth capex investments, strategic planning and various other strategic initiatives.
Key Responsibilities (Essential Duties and Functions)
Key responsibilities of the position include:
- Lead the end-to-end acquisition process including market analysis and idea generation, strategic fit, due diligence, valuation, contract negotiation, integration, and post-closing issue resolution.
- Develop and refine corporate strategy across businesses to ensure that strategy is synthesized in a concise and easy-to-communicate way within all operations and support functions to drive execution at the business level.
- Build rapport and partnership with key leaders internally (operating company leaders and functional leaders) and externally (consultants, investment bankers and other advisors) to execute on AMAT growth plans for the Great Lakes Division.
- Leverage relationships to manage and build pipeline of acquisition targets and major capex projects.
- Perform detailed financial analysis in support of acquisition and capex opportunities, providing clear explanations and well-founded recommendations to executive leadership.
- Regularly interface with AMAT leadership up through the CEO, acting as a thought partner with input on strategy and M&A matters.
- Partner with the other Strategy & Development teams across AMAT to coordinate and align strategic initiatives and M&A strategy and facilitate the acquisition process.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education/Experience
- Bachelor's degree required
- MBA highly preferred
- 7 or more years of relevant experience in corporate development, investment banking, consulting, or private equity is highly preferred
Work Requirements
- Travel approximately 30% with brief periods to 75%
Knowledge/Skill Requirements
- Strong leadership skills with particular strengths in the areas of financial modeling, assessing business risk and displaying the ingenuity and perseverance to successfully navigate and complete complicated acquisitions
- Excellent oral and written communication skills, high degree of expertise in developing presentations and in persuasive business writing
- Strategic thinking
- Strong financial, analytical, forecasting and problem solving skills
- Strong negotiating and influencing skills
- Project management skills for large and multidisciplinary projects
- Business acumen in manufacturing, distribution and/or construction operations including experiences in sales, marketing, engineering, multi-unit operations, finance, purchasing, information technology, legal and regulatory compliance
- Action orientation and drive for results
- Humility, patience and listening skills
- Comfort operating in ambiguous environments
- Ability to manage multiple projects simultaneously
- Strong coaching, mentoring and team building skills
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Able to communicate with others by telephone and in person.
- Able to utilize a computer for word processing, email communication and preparation of documents and presentations.
- May require sitting for extended periods of time.
Work Environment
- Primarily, normal office working conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate.
- The position may require work outside of normal business hours.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
The Shelley Company, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Thompson Hine LLP, an AmLaw 200 firm, is seeking a Litigation Docket Clerk to join our Cleveland or Columbus office. This position is primarily responsible for providing Litigation docket and case management support to the timekeepers and secretaries in the firm.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
- Reviews and responds to e-mail directed to the Docket mailbox. Ensures accurate and timely completion of all requests within 24 hours of receipt.
- Enters and maintains information in the docket software database, calculates due dates, and makes appropriate entries. Ensures any relevant documents associated with a case and/or event are attached in the docket software and linked with the Document Management System.
- Responds in a timely and efficient manner to requests from attorneys, paralegals, and secretaries regarding case status information via direct communication with the courts and agencies.
- Performs in-person runs to the various local courts and agencies to execute filings, research case status, obtain copies of documents not available on-line, and pay fees and costs. Follows-up with attorneys to confirm status.
- Performs electronic filing and on-line research via public access websites, the PACER system, and File & Serve.
- Responds to Audit Letter Inquiries and provides requesting parties with formal reports on all pending litigation.
- Obtains and returns receipts to Director of Business Intake related to any case related costs.
- Identifies and recommends changes to docket policies, procedures, forms, etc. to provide better service and support to timekeepers.
- Provides back up support to the Docket Manager.
- Additional duties, as assigned.
QUALIFICATIONS
Education, Training and/or Experience
- High school diploma or equivalent required.
- Associate's degree or higher and/or Paralegal Certificate preferred.
- Three to five years of law firm experience with docket or similar functions.
Knowledge, Skills, and Abilities
- Computer knowledge: Windows, Internet, typing and data entry skills. Knowledge of Milana, Aderant eDockets, CompuLaw, or other comparable docket software preferred. Knowledge of NetDocuments or other comparable Document Management software preferred.
- Strong familiarity with the litigation process.
- Excellent customer service skills and telephone etiquette are mandatory.
- Ability to develop working relationships and cooperate with various firm departments, attorneys, staff, and court employees.
- Ability to work independently.
- Attention to detail and accuracy.
- General familiarity with the Rules of Civil Procedure for State, Federal and Municipal Courts.
- Must practice confidentiality at all times.
- Regular attendance and punctuality are essential functions of this job.
- Possesses interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys, and staff and is a team player.
- Ability to handle tasks under pressure.
- Ability to adjust work schedule to work other hours, as required.
- Growth mindset to enhance emotional intelligence, empathy and an understanding of inclusion and belonging practices that support managing and collaborating across differences.
This position requires the employee to work onsite at a specified Thompson Hine office location based on a schedule determined by the Manager for the benefit of the department and firm. Changes to the location and/or schedule must be approved by the Manager and Human Resources. This position is not eligible for remote work absent the employee's office working in business continuity mode.
Compensation is determined upon the market in which the position is located, the responsibilities of the position, the experience and skills of the applicant, and other job-related factors. The estimated salary range for this Cleveland position is $59,000 to $93,000.
Thompson Hine LLP is an Equal Opportunity Employer that offers competitive wages, and a robust benefits package. Benefit offerings include, but are not limited to, medical, dental, and vision insurance as well as Paid Time Off (PTO).
Thompson Hine EEO Policy
Senior Project Manager, Built Environment
Location: On-site in Phoenix, AZ; Columbus, OH; or Cincinnati, OH
An established, growth-focused engineering consultancy is seeking a Sr Project Manager to lead high-impact design projects within the commercial, residential, and mixed-use sectors. With a collaborative team culture and a national footprint, this firm delivers innovative solutions across public and private sectors. This role offers a prominent platform to lead architectural innovation, guide technical teams, and foster enduring relationships with key clients
This Role Offers:
- Strong compensation with bonus eligibility and full benefits from day one.
- Leadership track with high visibility into project outcomes and team mentorship.
- Access to national project portfolios spanning commercial, residential, healthcare, and institutional work.
- Mentorship-focused, collaborative team culture with regular professional development opportunities.
- A cutting-edge tech stack featuring leading software for building information modeling and structural design
- Equity and long-term financial planning tools, including 401(k) match and ownership pathways.
Key Responsibilities:
- Lead the charge as principal engineer or project lead for various structural design ventures, tackling projects of differing scopes and complexities
- Oversee the production of high-quality, code-compliant structural designs and detailed documentation.
- Collaborate with architects, developers, and cross-functional engineering teams to drive project vision and structural integrity.
- Manage project schedules, budgets, and technical execution, ensuring deliverables meet client expectations and performance standards.
- Cultivate and maintain strong relationships with current and prospective clients, actively supporting business development.
- Provide technical leadership to junior engineers and designers, offering mentorship and guidance throughout the design process.
- Participate in internal quality control reviews and ensure all work adheres to relevant codes and regulations.
Qualifications:
- Degree in Civil or Structural Engineering required; graduate degree is a plus
- Active PE or SE licensure is required.
- Strong structural engineering background, with leadership experience
- Experience in a variety of structural systems and familiarity with building codes, standards, and design methodologies.
- Familiar with BIM and structural analysis tools, Revit a plus.
- Demonstrated ability to lead multidisciplinary teams and manage competing project priorities.
- Strong client-facing skills, with a track record of successful relationship building and project delivery.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS
*Per the client, No C2C's!*
Central Point Partners is currently interviewing candidates in the Columbus, Oh area for a large client.
Because this is a Contract to Hire position only GC's and USC's.
This position is Hybrid (4 Days remote/work from home)! Only candidates who are local to Columbus, Oh will be considered.
Salesforce Lead Developer (no direct reports/SME)
Notes from my call with the manager:
This is our classic Tech lead. I am hoping that whoever we find can be in person in Columbus, day 1 of contract. They will be expected to be onsite 4 days a week. This is core salesforce development and design. Core Salesforce capabilities such as: Apex, LWCs, flows, triggers, complex formulas, workflows, and security."
The client's Salesforce Center of Excellence (COE) team is seeking a Technical Lead to participate in development activities spanning multiple Salesforce platforms. The ideal candidate will be able to:
1. Independently build and unit test components as well as work with Dev/QA team members to resolve code and configuration-based defects. Lead a dev team and provide guidance/mentor as needed.
2. Provide direction to the dev team to conduct research and document results for new Salesforce capabilities or review exiting platform-related issues.
3. Lead Proof of concepts with the architects to evaluate and document new designs, integrations, patterns, and practices.
Duties and Responsibilities:
- Provide leadership and demonstrate proficiency in Core Salesforce capabilities such as: Apex, LWCs, flows, triggers, complex formulas, workflows, and security.
- Participate in agile practices and ceremonies through scrum team planning sessions, user story refinement, daily status updates, code reviews and provide leadership to team members.
- Participate in enhancements to DevOps processes (pipelines, monitoring, test automation).
- Understanding of enterprise cross-system integration concepts such as processing events and interacting with APIs.
- Conduct product/solution evaluations – including Salesforce capabilities and third-party vendor offerings - for domain by creating prototypes/Proof of concepts as a means to elicit clarify and design towards the business goals.
- Design, document, and develop development patterns and best practices for consumption by COE technical delivery organization.
- Mentor technical delivery staff.
Basic Qualifications:
- Bachelor's Degree
- Min 4 years of progressively responsible technical and business work experience developing enterprise-level applications which includes full-stack development experience.
- Min 2-3 years in a scrum team environment
- Strong problem-solving, interpersonal and communication skills (both verbal and written) are primary to the success of this candidate.
- SFDC Data Model knowledge across various cloud/products & strong data modeling experience.
- Subject matter expertise in branching/code merging practices in GIT (or equivalent) repository.
Preferred Qualifications:
- Salesforce Certifications such as, but not limited to: Administrator, Platform Developer (1 and 2), Sales Cloud Consultant, Service Cloud Consultant
- Salesforce Financial Services Cloud experience highly preferred
- Salesforce managed package evaluation, deployment, and upgrade experience highly preferred
- Experience with Salesforce CI/CD(Jenkins, Copado, Gearset, etc)
- Experience with other salesforce products like MuleSoft, Salesforce Marketing Cloud would be a plus
For more information about this opportunity, please contact Bill Hart at 614-352-3615 AND email your resume to !
Senior Experience Designer
Your future starts here
Imagine being part of a team that helps clients build better relationships with their customers. When you join us, you will help our clients identify and execute experience-led strategies that improve real outcomes. Every day, we collaborate with clients and each other to bring human-centered design and technology expertise, paired with deep industry experience, to deliver measurable business results.
Position Description
At G2O, we believe great experiences are built when design and research work hand in hand. We are looking for a senior practitioner who can lead hands-on product design while also running the research needed to inform decisions and clearly explain the rationale behind them.
As a Senior Experience Designer, you will be embedded with a client team in financial services, to help shape and improve a digital product. You will spend most of your time designing in Figma and moving work toward delivery, typically around a 70/30 split of design to research depending on the phase of the work. You bring a service design mindset: you step back to understand the end-to-end journey, then dive into the details of individual touchpoints and features.
On the research side, you will take a hybrid ownership role. You will define learning objectives, select methods, create discussion guides, facilitate sessions, and synthesize findings. Recruitment and logistics may be supported by the client or engagement team when available, but you are comfortable owning the work when you need to.
You will partner closely with client stakeholders and collaborate with the client's technical vendors to ensure what you design is feasible, aligned, and rooted in real user needs. You will often present alongside teammates (product, technology, or other design partners) and you are also capable of defending decisions on your own when required.
Day to Day Key Responsibilities Include:
Design
You will own product design work from concept through delivery. This includes mapping flows, designing component-level screens, and building interactive prototypes in Figma. You will explore multiple directions, make clear tradeoffs, and keep the quality bar high for anything that reaches the client.
You will work within an existing design system and contribute improvements when gaps appear, such as proposing patterns, refining components, and documenting usage guidance so the work can scale.
You will collaborate with the client's technical vendors to ensure design intent is understood and carried through into implementation.
Research & Insight
You will plan and conduct the research needed to move design forward with confidence. You will scope learning objectives with stakeholders, choose appropriate methods, and facilitate sessions ranging from 1:1 interviews to remote unmoderated studies.
You will connect insights across multiple sources to make sense of what is happening and decide what to focus on next. You will translate findings into clear implications for design, prioritization, and product direction.
You will think beyond single touchpoints when needed by mapping journeys, spotting gaps across channels, and identifying where improvements can drive the most value. Most of the work will lean closer to feature-level and workflow design, with the ability to zoom out to cross-channel journeys when the problem demands it.
Client Partnership
You will build strong, trusting relationships with client stakeholders and contribute as part of a larger engagement team. You will participate in presentations and working sessions, clearly articulating the rationale behind your recommendations and tying decisions back to customer needs and business goals.
You will be comfortable navigating complex dynamics in regulated environments and communicating with clarity, empathy, and confidence. When needed, you can present directly to senior stakeholders and defend decisions independently.
Practice Contribution
You will contribute to the ongoing evolution of G2O's Experience practice. You will share what you are learning from client work, help refine how we do things, and bring fresh perspectives on tools, techniques, and trends that strengthen our craft.
The Ideal Candidate:
You are a designer first, and you do not wait for someone else to do the research. You can plan it, facilitate it, and synthesize it, then use what you learn to make stronger design decisions. You are comfortable presenting to stakeholders and you can also do the quieter work of listening closely in a user interview.
You think in journeys and systems. You know how to step back to understand what people need across a broader experience, then dive in to nail the details of flows, screens, and interactions.
You are passionate about helping companies reduce customer pain points and you can tell a clear story that helps others act. You are skilled at translating client language into customer language and focusing teams on what matters.
You are not interested in technology for technology's sake. You care about solving human problems through thoughtful product design, and you are comfortable working alongside technical vendors and translating between design intent and what is feasible.
You like seeing projects through. You bring structure to ambiguity, you follow through on commitments, and you raise the bar for quality and clarity.
Qualifications
7+ years of experience in product, UX, or experience design, preferably with a mix of agency and client-side experience
Demonstrated experience doing both design and research, including planning, facilitating, and synthesizing research to inform and defend design decisions
Strong hands-on product design skills in Figma, including component-level design, user flows, and interactive prototyping
Experience working within an existing design system and contributing to its evolution through patterns, components, and documentation
Experience with service design methods such as journey mapping and service blueprinting, with the ability to think across channels and touchpoints when needed
Deep understanding of how design fits within design thinking, lean product, and agile development approaches
Strong presentation and storytelling skills, with the ability to articulate the rationale behind work in a way that builds trust with clients
Experience collaborating with technical vendors or development partners to carry design intent through to implementation
Banking or financial services experience is strongly preferred. Experience in other regulated industries is also valued.
Degree in design, HCI, psychology, or a related field
Occasional travel may be required, though it is unlikely
More about G2O
We're different than other companies at G2O. We blend research and design, technology, and data expertise to deliver the solutions our clients crave, and we do all of this as one in-house team, from vision to execution. We're also the largest company of our kind based in Ohio to do this, and have been evolving how we do it for 40 years.
Individually, we bring a wealth of experience from diverse backgrounds, personally and in business. We're a diverse and passionate team of leaders and experts in technology, data, analytics, design, content, and more. But we are best when we put our minds together. Each person brings something distinct to our team, a unique flavor to their background or experience. That makes for stronger collaboration and elevates outcomes for our clients.
Are you ready to collaborate to greatness with us?
Learn /careers
We're not just another promotional marketing agency. We're innovators, collaborators, and dedicated partners to our clients, helping them amplify their brand visibility with custom-branded products. As a top-ranked agency (PPAI #27, ASI Top 40), we're looking for a driven Account Manager to join our team and lead the charge within our key global enterprise accounts.
As a Payroll Specialist, you'll be responsible for accurate and timely processing of multi-state payroll, the administration of employee benefits, and maintaining compliance with all federal and state labor laws. This role serves as the primary point of contact for employee inquiries regarding pay and coverage.
Be a LEADER every day
What You'll Do:
- Execute end-to-end semi-monthly/bi-weekly payroll for hourly and salaried employees.
- Audit timekeeping records (Paycor) to ensure accuracy in overtime, PTO, and leaves of absence.
- Manage tax withholdings, wage garnishments, and 401(k) contributions.
- Reconcile payroll reports and provide data to the Finance department for general ledger entry.
- Coordinate annual Open Enrollment, including plan communication and system updates.
- Assist knowledge of company health and financial wellness programs.
- Subject matter expert for employee benefit programs and act as additional liaison with insurance brokers.
- Manage employee record changes (marriage, birth, etc.)
- Oversee Leave of Absence (LOA) programs, including FMLA and disability claims.
- Generate monthly reports on labor costs, turnover, and benefits utilization.
- Ensure compliance with ACA, ERISA, and HIPAA regulations.
- Become HRIS subject matter expert
- Provide required and requested reporting to company C-suite accurately and timely
- Be a source for HR regulatory & compliance knowledge
- Ability to audit plan documents for compliance.
What You'll Bring:
- Education Preferred: Bachelor's degree in HR, Accounting, or Business (or equivalent experience).
- Experience: 2–4 years in payroll/benefits administration.
- Technical: Proficiency in HRIS platforms and advanced Excel (VLOOKUPs, Pivot Tables).
- High level of discretion/confidentiality and the ability to explain complex benefit terms to employees clearly.
- Excellent communication skills (benefit explanation and understanding).
- Human resources regulatory & compliance Knowledge
- Adaptability to both independent and collaborative work.
Why Leaderpromos?
We offer more than just branded merchandise; our focus is also on fostering career development and making a meaningful difference. We offer:
- A Rewarding Culture: Focused on individual growth and success through targeted training, competitive benefits, and promotional opportunities.
- A Diverse and Inclusive Workplace: We strive to create an environment where everyone can bring their whole selves to work. We are committed to an equitable and accessible recruitment process.
- The \"Leaderpromos Edge\": Just like our clients, we strive to stand out. We leverage cutting-edge technology and global reach to deliver exceptional results. For over 25 years, our passion for creativity and client dedication has earned us a spot among the top 1% of distributors nationwide.
Ready to ignite your passion for brands? Apply today!
Leaderpromos is an equal opportunity employer and values diversity. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender expression, national origin, age, disability, veteran status, or genetic information.