Jobs in Greenville County, SC

Contact Center Senior Operations Manager

Position is 100% Onsite – Greenville, South Carolina

Who We Are

• Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.

Position Overview

• The Harte Hanks Sr. Operations Manager is responsible for managing the day-to-day activities of an account which includes building client relationships, managing customer communication, and coordination of multiple service lines for successful program delivery, problem solving, and team leadership.
• To provide short- & long-range management of account(s) activity.
• Liaison between Harte-Hanks (all areas) and the client.
• Monitor all program activities to ensure processes, procedures and client commitments are being followed and achieved.

Key Responsibilities

• Manage the daily activities of account management/ and support staff, including but not limited to Inventory Management, Distributions, Customer Service and Order Processing/Fulfillment.
• Provide directions to other account management and support staff, promoting consistent, tactical account management business practices.
• Facilitate problem identification and resolution.
• Ensure client commitments are consistently achieved.
• Support multiple special projects, as required, simultaneously.
• Ensures alignment between operational plans and budgetary expectations.

Requirements

• 3 years’ minimum experience as a Senior Ops Manager / Site Director (or equivalent)
• Experience implementing impactful change management and integrating innovation/analytics/insights into their operations.
• Strong organizational, time management and presentation skills.
• Ability to manage multiple time sensitive, deadline-oriented projects simultaneously, in a fast-moving environment.
• Ability to clearly communicate (written/verbal) with internal and external audiences.
• Strong problem solving and analytical skills.
• Proven experience in strategic operations management, including budget oversight, forecasting and long-term planning.
• Experience leading leaders (managers/supervisors) and developing high-performing teams.
• Proficient in Word, Excel, PowerPoint, and Tableau.
• Ability to translate operational data into actionable insights and strategic decisions.
• Detail-oriented, self-motivated & able to work well independently.
• Position is Onsite in Greenville South Carolina

Preferred Training/Experience:

• 4-year degree
• 5 years’ business experience in a related industry (project management, customer service, direct marketing or service bureau experience)
• Six Sigma certification
• Background working with BPO partners or outsourced operations.
• Financial - invoice reconciliation, performance-based programs and contract adherence.

What We Offer

• Group Health and Wellness (Medical, Dental, and Vision)
• Health Savings Account (HSA)
• Educational Assistance
• Voluntary plans, including critical illness, accident, and hospitalization
• 401k plan with Company Match and Roth contributions | Immediate vesting
• Pet Insurance, free legal services, employee discount programs, and more
• Equal Opportunity Employer / M / F/ H / V

This job description is intended to outline the general scope and level of work expected from employees in this role. Actual duties, responsibilities, and qualifications may vary depending on the specific assignment or team.

Job Description:

Avionics Technician you will be responsible for installing electrical harnesses/components, routing various wire/cables, Terminating cables/wires, and performing operational checks. You may also be required to troubleshoot and repairing electrical and avionics systems based on area assigned. Will sometimes perform other duties such as general mechanic installs, testing, and inspections.

Current relevant Avionics MOD experience

Manager open to 4/6 start date

DeVita & Associates, Inc. is currently accepting resumes for Precast Structural Engineers. Due to positive signs in certain segments of the construction industry, as well as increased market share for DEVITA, we are seeking valuable team members for our Precast Division. If you have experience, a passion for excellence, a take-charge attitude and the desire to join a consulting engineering firm with an outstanding reputation, send us your resume today for immediate consideration.

Precast Structural Engineers are responsible for:

• Working closely with project managers and coordinators as erection drawings are being prepared
• Providing accurate and efficient lateral, component, and connection designs as required
• Reviewing erection drawings and shop drawings for conformance with applicable building codes and project requirements

Qualifications:

• Minimum 4-8 years precast engineering experience
• B.S. Degree in Engineering
• Professional Engineering (P.E.) or Structural Engineering (S.E.) licensure or E.I.T. eligible to sit for licensure exam
• Energetic team player
• Proven ability to multi-task, handling multiple projects in a fast-paced environment
• Excellent communication skills
• Proficiency in AutoCAD. Revit and/or TEKLA modeling experience a plus.
• Strong computer skills in Microsoft Word, Excel, Outlook and MathCAD