Banking and Financial Services Jobs in Grandview Heights Ohio

Job title: Customer Support/Account Rep SR

Location: 4343 Easton Commons,Columbus,OH,43219

Duration: 6months

Pay rate: $19.17 /hour

Work Schedule Overview:

Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.

In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.

Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.

Preference Criteria:

• We prefer candidates with either a College Degree or Previous Contact Center Experience.

Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.

Key Responsibilities:

• Addressing incoming phone calls with a high degree of accuracy and efficiency.
• Providing support on cash management products, online services, and general financial inquiries.
• Contributing to a fast-paced, team-oriented environment.
• Multi-tasking and adjusting quickly to changes in a busy financial service center.

Qualifications:

• Preference for a College Degree or Previous Contact Center Experience.
• Highly professional, career-driven, and committed to delivering world-class service.
• Excellent communication skills and ability to work effectively in a team environment.
• Strong aptitude for multitasking and adjusting to fast-paced environments.

Position:Chief Investment Officer, Funds and Portfolios

Meeder’s advice and product suite is driven by our founding principle: providing investment solutions designed to improve investor outcomes. Meeder works with clients – both directly and through financial advisors – to offer a broad suite of investment solutions including mutual funds, investment portfolios, separately managed accounts, retirement plan services, and cash management solutions.

Meeder associates enjoy a dynamic working environment that is built on our five core values: Integrity, Passion, Discipline, Excellence, and Results. To foster these core values, we look for candidates who are team-oriented, resourceful, and energetic and want to make an impact on a thriving firm.

The CIO, Funds and Portfolios will provide oversight of the investment processes for all tactical proprietary and non-proprietary investment products managed by the firm. This role will provide leadership, supervision, and development of tactically related investment department associates. The CIO, Funds and Portfolios will contribute to Meeder’s growth through tactically related product development, thought leadership, participation in client meetings, conferences and due diligences, and macro-and micro-firm strategy.

Primary Responsibilities

• Oversee all tactical aspects of proprietary and non-proprietary mutual funds and portfolios
• Manage all individual stock selections for mutual funds and SMID portfolios
• Direct the selection of ETFs for all tactical mutual funds and non-proprietary portfolios
• Oversee the development, enhancement, and review of all quantitative models and factor-related decisions, including our tactical asset allocation model (TAM) and growth vs. value and international decisions
• Analyze and monitor critical macroeconomic issues for their potential impact on investment portfolios
• Participate in the firm’s client communication process, including written, verbal, and multimedia reports covering portfolio performance, capital markets, and macroeconomic analysis, periodic travel to conferences and client events
• Interface with Meeder Advisor Consulting and Wealth Management teams regarding capital markets updates, changes to investment processes, and responding to questions for the marketplace
• Participate in new firm business development initiatives, including due diligence reviews and other client meetings as requested
• Foster ideas for investment product development
• Leadership of all tactical Investment Department associates including Director of Research, all tactical-related Portfolio Managers and Analysts and the Advisory Consulting Portfolio Management Team
• Participate as requested in certain Executive Team meetings
• Involvement in applicable high-level initiatives, resource decisions and acquisitions
• Manage relevant responsibilities of long-term and short-term initiatives established by Executive Team
• Participation in quarterly Meeder Funds Board meetings, as necessaryCritical Success Factors

• Strong experience leading and developing a team of investment professionals.
• Background in quantitative management of tactical investment portfolios, including factor research and risk model interpretation.
• In depth and current knowledge of macroeconomic environment, and an understanding of how economic variables impact portfolio risk exposures.
• Excellent presentations skills along with the ability to articulate complex finance and mathematical concepts in verbal and written form.
• Strong organization and time management skills with ability to multi-task.
• Excellent problem-solving skills and ability to find “outside the box” solutions.

• Bachelor’s degree required in Finance, Economics, Statistics, or other technical degree. Master’s degree preferred.
• Professional designation or advanced degree such as CFA, CMT, MBA, etc.
• Minimum 15 years of multi-asset class experience in an investment-related capacity, including senior investment leadership and management experience.
• Strong knowledge base with portfolio management software applications, including Bloomberg, S&P Capital IQ, and risk model software.