Jobs in Glendale

Job description:

ROLE SUMMARY

The Growth Manager is a driven, results-oriented person who excels at building strong, trust-based relationships with both internal and external stakeholders. Highly outgoing, this individual thrives in collaborative environments and represents the team with confidence and professionalism.

They combine natural interpersonal strengths to influence lead flow, and guide business decisions that support growth across all channel accounts. Equipped with a business development mindset, the Growth Manager proactively seeks ways to expand lead volume, improve quality, and build scalable frameworks for future partnerships.

This person supports a unique balance of influence and decisiveness, making them effective at driving results, communicating expectations, and ensuring alignment across leadership, team leads, and external partners. While working within the team is a component of the role, creating relationships and being highly influential with external organizations will be the role's primary focus.

KEY RESPONSIBILITIES

Growth Partnership Ownership

• Define: Channel Account - entities that create and provide lead opportunities to the team; Zillow Preferred, Opendoor, , OpCity, Redfin, etc.
• Serve as the full owner and primary liaison for all channel account relationships
• Develop and growth of channel accounts to provide an abundance of high-quality opportunities to the team.
• Resolves escalations on behalf of Team Leaders for any partner-related issues, systematic errors, agent concerns, or performance questions.
• Negotiate or influence lead flow, including volume increases, quality improvements, and buyer/seller balance.
• Maintain and strengthen partner relationship health through consistent communication, reporting, and follow-through.

Lead Flow Optimization

• Maintain high-level awareness and fully understand the expectations, KPIs, and behaviors required by each channel account.
• Identify trends and insights to inform coaching strategy for stakeholders (not direct agent accountability).
• Understand and interpret lead flow trends, market allocations, partner scoring, and volume opportunities.
• Advise partners on the team’s capacity, performance, and readiness for increases in volume.

Internal Collaboration & Communication

• Cascade all partner updates, initiatives, scoring criteria, and strategic shifts to internal stakeholders.
• Create and maintain SOPs for all channel accounts, detailing requirements, workflows, escalations, and expected agent behaviors.
• Attend regular meetings with stakeholders when needed.

EXPERIENCE & SKILLS

Required Experience

• 2+ years in the real estate related industry, corporate account management, operations, or channel partner management.
• Tech forward mindset
• Experience working with all functions of G-Suite, CRMs (FUB preferred), and other real estate tech

Preferred Experience

• Experience with Prop Tech Platforms
• Experience bridging structured corporate environments with fast-moving 1099 sales environments.
• Experience within established Channels: Zillow, , Redfin, Opendoor, etc.

Skills

• Exceptional communication and diplomacy
• Strong project management and follow-through
• Ability to analyze lead flow trends and partner data
• Skilled at building relationships across diverse personality types
• Comfortable presenting to leadership and external partners
• High ownership mindset with a bias toward action
• Strong documentation and process-building ability

KEY PERFORMANCE INDICATORS (KPIs)

• Growth of Lead Sources
• Growth of Lead flow (volume and quality) across all channel accounts
• Alignment and compliance with partner expectations
• Successful rollout of SOPs for all channel accounts
• Successful onboarding or development of new channel partners
• Reduction in escalations through proactive communication and clarity

SALARY

$50,000 Base + Production Bonus

On-Track Earnings of $70k - $85k

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

License/Certification:

• Real Estate License (Preferred)

Ability to Commute:

• Peoria, AZ 85382 (Required)
• Work Location: In person

ABOUT US

Together, we are the Epic Special Education Staffing family and family is how we view each member of this incredible community. From our family to the nation’s schools, we remain focused on providing a world of opportunities for you to leverage your abilities and make an impact on special education. Apply today!

POSITION DESCRIPTION

Epic Special Education Staffing is partnering with an exceptional school district who is looking for a contract School Physical Therapist for the 2 school year.

·       Duration: ASAP - 05/20/2026

·       Location: Peoria, AZ

·       Location Type: On-Site

·       Schedule: Part Time

·       Hours: 8.00

·       Grade/Age Levels: Elementary School;High School;Kindergarten;Middle School

·       Weekly Pay Range: $38.25 – $43.99 per hour on a local contract

BENEFITS

We offer a variety of benefits for you and your loved ones. As a valued and respected part of the Epic family, you will enjoy:

·       Competitive compensation packages for both local and travel contracts

·       Medical, Dental, and Vision benefits

·       Infertility & Domestic Partner Coverage

·       Summer Insurance Coverage

·       Paid Non-Student Days & Holiday Pay

·       401K matching

·       Wellness and Employee Assistance Program (EAP)

·       CEU & license reimbursements

·       Referral bonuses of $1000

QUALIFICATIONS

The minimum qualifications for School Physical Therapist:

·       1 year of verifiable, professional experience as School Physical Therapist within the last 3 years (may include residency or clinical practicum)

·       Valid School Physical Therapist credential/license or in process in state of practice

·       Employees must be legally authorized to work in the United States and will be asked for proof upon hire. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

At Epic Special Education Staffing, you will have the opportunity to apply your unique experience and expertise with school-based special education as your singular focus. We offer stimulating and rewarding careers that provide an opportunity to make a difference in a child's life!

By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes.

Epic Staffing Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, or any other characteristic protected by law. We also consider qualified applicants with criminal histories, consistent with applicable law. If you need assistance or an accommodation during the application process, please contact us.

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)

NEW RECRUITMENT AND RETENTION INCENTIVES!

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience. This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization. Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.

>DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11 $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.

What You'll Do

• Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
• Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
• Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
• Build a residual income stream that grows month after month — every account you sign keeps paying you
• Become a trusted advisor to your clients — delivering value, savings, and partnership

What You'll Get

• Uncapped Commission Structure — earn what you're worth
• Lifetime Residuals — ongoing passive income on every account
• $15,000+ Fast-Start Bonus potential in your first 90 days
• Daily Qualified Leads so you can focus on closing, not chasing
• Exclusive Fintech Tools & CRM — built to help you win faster
• 45X Portfolio Buyout Option — turn your book into real equity
• Comprehensive Training, Mentorship & Closer Support
• 3-6 preset appointments each day!

What We're Looking For

• Proven B2B or outside sales track record (merchant services or fintech experience preferred)
• A fearless hunter mentality — you love prospecting and closing deals
• A "CLOSER" - Hybrid role with appointments that need to be closed!
• Entrepreneurial spirit with discipline and self-motivation
• Confident communicator who builds instant trust with business owners
• A go-getter who thrives in a performance-based environment

Why Wholesale Payments?

This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.

Job Type: Full-time

Pay: $85,000.00 - $185,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Outside sales: 2 years (Preferred)
• Direct sales: 1 year (Preferred)
• Sales: 4 years (Required)
• B2B sales: 2 years (Required)

Ability to Commute:

• Arizona (Required)

Work Location: Remote

Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.

What You'll Do

• Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
• Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
• Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
• Build a residual income stream that grows month after month — every account you sign keeps paying you
• Become a trusted advisor to your clients — delivering value, savings, and partnership

What You'll Get

• Uncapped Commission Structure — earn what you're worth
• Lifetime Residuals — ongoing passive income on every account
• $15,000+ Fast-Start Bonus potential in your first 90 days
• Daily Qualified Leads so you can focus on closing, not chasing
• Exclusive Fintech Tools & CRM — built to help you win faster
• 45X Portfolio Buyout Option — turn your book into real equity
• Comprehensive Training, Mentorship & Closer Support
• 3-6 preset appointments each day!

What We're Looking For

• Proven B2B or outside sales track record (merchant services or fintech experience preferred)
• A fearless hunter mentality — you love prospecting and closing deals
• A "CLOSER" - Hybrid role with appointments that need to be closed!
• Entrepreneurial spirit with discipline and self-motivation
• Confident communicator who builds instant trust with business owners
• A go-getter who thrives in a performance-based environment

Why Wholesale Payments?

This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.

Job Type: Full-time

Pay: $85,000.00 - $185,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Outside sales: 2 years (Preferred)
• Direct sales: 1 year (Preferred)
• Sales: 4 years (Required)
• B2B sales: 2 years (Required)

Ability to Commute:

• Arizona (Required)

Work Location: Remote

Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.

What You'll Do

• Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
• Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
• Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
• Build a residual income stream that grows month after month — every account you sign keeps paying you
• Become a trusted advisor to your clients — delivering value, savings, and partnership

What You'll Get

• Uncapped Commission Structure — earn what you're worth
• Lifetime Residuals — ongoing passive income on every account
• $15,000+ Fast-Start Bonus potential in your first 90 days
• Daily Qualified Leads so you can focus on closing, not chasing
• Exclusive Fintech Tools & CRM — built to help you win faster
• 45X Portfolio Buyout Option — turn your book into real equity
• Comprehensive Training, Mentorship & Closer Support
• 3-6 preset appointments each day!

What We're Looking For

• Proven B2B or outside sales track record (merchant services or fintech experience preferred)
• A fearless hunter mentality — you love prospecting and closing deals
• A "CLOSER" - Hybrid role with appointments that need to be closed!
• Entrepreneurial spirit with discipline and self-motivation
• Confident communicator who builds instant trust with business owners
• A go-getter who thrives in a performance-based environment

Why Wholesale Payments?

This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.

Job Type: Full-time

Pay: $85,000.00 - $185,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Outside sales: 2 years (Preferred)
• Direct sales: 1 year (Preferred)
• Sales: 4 years (Required)
• B2B sales: 2 years (Required)

Ability to Commute:

• Arizona (Required)

Work Location: Remote

Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.

What You'll Do

• Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
• Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
• Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
• Build a residual income stream that grows month after month — every account you sign keeps paying you
• Become a trusted advisor to your clients — delivering value, savings, and partnership

What You'll Get

• Uncapped Commission Structure — earn what you're worth
• Lifetime Residuals — ongoing passive income on every account
• $15,000+ Fast-Start Bonus potential in your first 90 days
• Daily Qualified Leads so you can focus on closing, not chasing
• Exclusive Fintech Tools & CRM — built to help you win faster
• 45X Portfolio Buyout Option — turn your book into real equity
• Comprehensive Training, Mentorship & Closer Support
• 3-6 preset appointments each day!

What We're Looking For

• Proven B2B or outside sales track record (merchant services or fintech experience preferred)
• A fearless hunter mentality — you love prospecting and closing deals
• A "CLOSER" - Hybrid role with appointments that need to be closed!
• Entrepreneurial spirit with discipline and self-motivation
• Confident communicator who builds instant trust with business owners
• A go-getter who thrives in a performance-based environment

Why Wholesale Payments?

This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.

Job Type: Full-time

Pay: $85,000.00 - $185,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Outside sales: 2 years (Preferred)
• Direct sales: 1 year (Preferred)
• Sales: 4 years (Required)
• B2B sales: 2 years (Required)

Ability to Commute:

• Arizona (Required)

Work Location: Remote

Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.

What You'll Do

• Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
• Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
• Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
• Build a residual income stream that grows month after month — every account you sign keeps paying you
• Become a trusted advisor to your clients — delivering value, savings, and partnership

What You'll Get

• Uncapped Commission Structure — earn what you're worth
• Lifetime Residuals — ongoing passive income on every account
• $15,000+ Fast-Start Bonus potential in your first 90 days
• Daily Qualified Leads so you can focus on closing, not chasing
• Exclusive Fintech Tools & CRM — built to help you win faster
• 45X Portfolio Buyout Option — turn your book into real equity
• Comprehensive Training, Mentorship & Closer Support
• 3-6 preset appointments each day!

What We're Looking For

• Proven B2B or outside sales track record (merchant services or fintech experience preferred)
• A fearless hunter mentality — you love prospecting and closing deals
• A "CLOSER" - Hybrid role with appointments that need to be closed!
• Entrepreneurial spirit with discipline and self-motivation
• Confident communicator who builds instant trust with business owners
• A go-getter who thrives in a performance-based environment

Why Wholesale Payments?

This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.

Job Type: Full-time

Pay: $85,000.00 - $185,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Outside sales: 2 years (Preferred)
• Direct sales: 1 year (Preferred)
• Sales: 4 years (Required)
• B2B sales: 2 years (Required)

Ability to Commute:

• Arizona (Required)

Work Location: Remote

K.M. Facility Services, LLC is a family-owned business providing specialized cleaning and maintenance services to commercial clients in the greater Phoenix, AZ area. The company focuses on restoring HVAC systems and other infrastructure to their original performance specifications, ensuring safety, efficiency, and reduced energy consumption. With a tagline “Stay green, save energy,” K.M. Facility Services caters to a variety of industries, including healthcare, manufacturing, and government entities. The company also offers an online store selling high-quality maintenance products such as Pancrete, Cooler Guard, and Algae Guard.

This is a full-time on-site Project Manager role located in Glendale, AZ. The Project Manager will oversee various cleaning and maintenance projects, ensuring timely and efficient project execution. Responsibilities include coordinating project schedules, managing logistics, inspecting work sites, and directing resources. The Project Manager will also serve as the primary contact for clients, ensuring their requirements are implemented effectively and to a high standard.

• Proficiency in Project Management and experience overseeing project timelines, goals, and deliverables
• Skills in Expediting and Expeditor functions, including the ability to address and resolve delays or supply chain issues
• Experience in Inspection processes to evaluate work quality and compliance with safety and industry standards
• Expertise in Logistics Management, including planning and coordinating resources and materials
• Strong leadership, organizational, and communication skills
• Ability to multitask and adapt to challenging and dynamic work environments
• Experience in facilities maintenance or commercial cleaning is highly beneficial
• Bachelor’s degree in Business Administration, Project Management, or a related field is preferred

Summary-Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints

PRIMARY DUTIES & RESPONSIBILITIES-

 Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or

obtain details of complaints.

 Provide a service such as a license, registration, title, permit, or program eligibility information

 Check to ensure that appropriate changes were made to resolve customers' problems.

 Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

 Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

 Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

 Refer unresolved customer grievances to designated departments for further investigation.

 Determine charges for services requested, collect deposits or payments, or arrange for billing.

 Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments