Jobs in Garden Grove

Position Overview

The Supervisor, Partner Experience is responsible for leading a team of Relationship Managers and Partner Onboarding Specialists who support insurance partners throughout their lifecycle, from initial onboarding through ongoing operational engagement.

This role ensures team members deliver an exceptional partner experience by providing responsive service, effective communication, and operational coordination. The Supervisor focuses on coaching employees, monitoring performance, resolving operational issues, and supporting the successful delivery of services to insurance partners.

The ideal candidate brings leadership experience, strong client service skills, operational awareness, and the ability to coach high-performing individual contributors in a fast-paced service environment.

Key Responsibilities

Team Leadership & Development

· Lead, coach, and develop a team of Relationship Managers and Partner Onboarding Specialists.

· Conduct regular one-on-one meetings, performance coaching, and development discussions.

· Support employee development through training, mentoring, and performance feedback.

· Foster a collaborative team environment focused on accountability, responsiveness, and partner satisfaction.

Operational Performance Management

· Monitor team performance against key metrics including response times, service levels, onboarding timelines, and partner satisfaction.

· Ensure team members follow established operational workflows and communication standards.

· Identify performance gaps and implement corrective actions to maintain high service standards.

Partner Experience Support

· Provide guidance to team members managing day-to-day partner interactions and onboarding activities.

· Ensure consistent communication and service delivery across partner-facing teams.

· Support the team in managing complex partner inquiries or requests.

Escalation Management

· Serve as the first leadership escalation point for partner concerns or service delivery issues.

· Work with internal operations teams to resolve issues impacting partner experience.

· Ensure escalations are resolved quickly while maintaining strong partner relationships.

Cross-Functional Coordination

· Partner with operations teams, training, quality, and Workflow & Enablement specialists to ensure smooth service delivery.

· Support coordination between partner-facing teams and operational teams.

· Assist with implementing new processes, service offerings, or operational changes.

Process Improvement

· Identify opportunities to improve partner communication, onboarding processes, and operational coordination.

· Provide feedback to the Manager, Partner Experience on potential improvements to partner-facing workflows.

· Encourage continuous improvement within the team.

Reporting & Communication

· Monitor operational metrics and provide performance updates to the Manager, Partner Experience.

· Track partner issues and escalation trends.

· Support preparation of operational updates and performance summaries.

Qualifications

Required

· 3+ years of experience in insurance operations, insurance services, or client support roles

· 1–3 years of leadership, team lead, or supervisory experience

· Experience supporting client-facing or partner-facing service teams

· Strong communication and coaching skills

· Ability to manage multiple priorities in a fast-paced operational environment

Preferred

· Experience working in an insurance outsourcing (BPO) or service delivery organization

· Experience supporting client onboarding or partner relationship teams

· Familiarity with insurance operations such as:

o policy servicing

o underwriting support

o claims support

o agency operations

Key Competencies

· Team Leadership & Coaching

· Client Service Orientation

· Communication & Relationship Support

· Escalation Management

· Operational Coordination

· Problem Solving

· Collaboration

Are you ready to jump into the junk removal game? Vets Move Junk is one of California's fastest-growing residential and commercial junk removal companies. We're looking for a team of customer service-focused individuals ready to dive in and help us refine excellence in the junk removal industry. We don't just take away the junk; we also provide an exceptional experience that keeps our customers coming back again and again.

We're looking for performance-driven candidates who can communicate clearly, have a ready-to "roll up your sleeves and dive in" mentality, and the ability to lead your team efficiently while hitting your metric goals. Each team member plays an important role in our day-to-day operation, especially our drivers.

This is a leadership role in the field. You oversee team members, keeping them accountable, ensuring the fulfillment of all jobs on the schedule, and accommodating same-day bookings when needed. You are an ambassador of Vets Move Junk and the face of our business the moment you arrive at a job site. Creating a positive customer experience is the most important part of your day. We are hardworking, punctual, and efficient. We get the job done.

Earn up to $19-$24+/hour (rate inclusive of tips as well as performance-based bonuses)

Immediate Start Dates + Paid Training

Part Time & Full Time Shifts

Company Uniform Provided

Essential Duties:

• Driving: Safely complete In-house training on our Isuzu NPR/NQR/NRR trucks
• Customer Service: Provide top tier customer service while educating our customers on our product & services to gain business wherever possible
• Safety: Commit to safe and professional navigation, driving, and efficient loading & unloading
• Sales: Conduct in-depth assessments and clearly communicate service benefits

A Day in the Life:

• We start the day with a vehicle inspection and a morning meeting
• Our teams of two field techs (Driver + Navigator) will depart in our trucks to our customers' homes, businesses, and various properties, to remove unwanted items.
• When our truck is full, we will dispose of the items at a waste management or recycling facility
• You will maintain clear and constant communication throughout the day with our dispatch and operations team
• Come back ready to do it again the next day!

Job Requirements:

• 21+ years of age (required for insurance purposes)
• Valid driver's license & CLEAN driving record (No points, suspensions, or violations) This is non-negotiable.
• Working knowledge of truck operation, care, and general maintenance
• Physically capable of lifting and loading 50+ lbs repeatedly.
• Comfortable meeting & communicating with customers (bilingual is a plus!)
• Load and unload items with and without dollies
• Positive attitude, professional appearance, strong work ethic
• Ability to pass a background check + maintain a drug-free workplace
• Ability to work at least one weekend day
• Have a working smartphone and be comfortable with technology (tablets, apps, GPS, etc.)
• Must have reliable transportation to and from the truck yard

Apply today to be part of our great team! Successful applicants will hear from us within 2-3 business days. We look forward to working with you at Vets Move Junk.

Vets Move Junk is an At-Will employer.

Join the Pacsun Community

Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

Learn more here: LinkedIn- Our Community

About the Job:

Responsible for creating and executing original design concepts for specified categories within the Division.Contribute to seasonal concepts that are market right through color, fabric, finish, pattern, model and fit.Design products from concept through completion with a focus on function, quality and product standards and strive for design innovation. Work closely with merchandising and product development counterparts to insure company objectives are met with regard to product timing and integrity.Continually assess the competition to identify opportunities for new businesses in underserved markets.Uphold the highest standards of excellence in communication to establish and maintain strong relationships with both team members and all Pacific Sunwear business partners.

A day in the life, what you'll be doing:

• Lead denim product development from concept through commercialization, aligned to seasonal calendars and brand vision. Create detailed hand sketches and digital CADs in Adobe Illustrator, clearly communicating silhouette, proportion, wash, and construction intent. Maintain uncompromising attention to detail to ensure execution preserves design integrity from initial concept through bulk production. Analyze sales performance and consumer insights to identify growth opportunities in fits, washes, and emerging categories.
• Drive seasonal denim direction by developing innovative fits, washes, fabrics, and finishes that balance creative vision with commercial viability. Partner closely with mills and vendors to source and develop new denim fabrics, including sustainable and innovative constructions. Identify and implement trim, hardware, and wash techniques that elevate product differentiation while adhering to cost and margin targets. Oversee lab dips, wash developments, strike-offs, and sample approvals to ensure alignment with aesthetic and quality standards.
• Maintain deep awareness of global denim trends, competitive landscape, and cultural influences impacting youth and contemporary markets. Conduct ongoing market research, store visits, and international sourcing to inform product strategy. Continuously evolve core denim programs while introducing new fits, fabrications, and design details that strengthen brand positioning and relevance
• Develop comprehensive and accurate tech packs that clearly communicate garment construction, wash techniques, fit intent, and trim details. Partner closely with Technical Design throughout fittings to refine silhouette, proportion, and overall aesthetic, ensuring consistency with brand standards. Collaborate with Product Development and sourcing partners to troubleshoot construction and wash challenges and ensure timely sample execution. Maintain all design updates within PLM systems to support efficient cross-functional communication.
• Must keep PDM system updated with any and all design changes within designated time frame.
• In addition to the performance of the job responsibilities, mentioned above, this position might be required to perform supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based on the particular requirements of the operation.

What it takes to Join:

• Bachelor's degree in fashion/design related field and/or equivalent work experience preferred.
• 5-10 years design experience, which includes fabric sourcing, technical design, trim development and color training and practical experience.
• Adobe illustrator, InDesign and Photoshop skills.
• PDM training and experience preferred.
• Timely sense of trends and market direction encompassing color, fabric and silhouette.
• Working knowledge of garment construction, pattern making, textiles and current finishing techniques and processes.
• Computer PC, MAC and CAD experience.
• Excellent written and oral communication skills.

Developing the Community/ Leadership Qualities:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Salary Range: ($79,287-$93,089)

Pac Perks:

• Dog friendly office environment
• On-site Cafe
• On-site Gym
• $1,000 referral incentive program
• Generous associate discount of 30-50% off merchandise online and in-stores
• Competitive long term and short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Calm Premium access for all employees
• Employee perks throughout the year

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Company Description

PM Biomedical specializes in providing services for patient monitoring equipment, including repairs, rentals, replacement parts, cables, accessories, and full units for purchase. Our team is committed to delivering high-quality products and exceptional customer service to ensure optimal equipment performance. With a vast inventory and dedication to customer satisfaction, PM Biomedical is the trusted source for all your patient monitoring needs.

Role Description

This is a full-time on-site role for a Medical Device Sales Representative, located in Santa Ana, CA. The Medical Device Sales Representative will be responsible for selling and promoting our range of patient monitoring equipment. Day-to-day tasks include building and maintaining relationships with healthcare professionals, providing product quotes, and ensuring customer satisfaction. The role also involves meeting sales targets, conducting market research, and staying updated on industry trends.

Responsibilities

• Engage with potential and existing clients via phone, email, and virtual meetings to promote PM Biomedical’s services and solutions.
• Make a minimum of 90 outbound calls per day to engage with potential and existing clients, promoting PM Biomedical’s services and solutions.
• Develop and maintain strong customer relationships, understanding their needs, and offering tailored solutions.
• Identify new business opportunities by profiling leads, qualifying prospects, and maintaining an active sales pipeline.
• Meet and exceed individual sales targets and contribute to overall team objectives.
• Prepare and deliver quotes, proposals, and service agreements.
• Maintain accurate records of customer interactions and sales activities in CRM software.

Qualifications

• Proven experience in inside sales, customer service, or a related role (experience in the medical or biomedical field is a plus).
• Strong interpersonal and communication skills with a focus on relationship building.
• Ability to work independently and as part of a collaborative team.
• Self-motivated with a results-driven mindset.
• Proficiency with CRM software and MS Office Suite.
• Bachelor’s degree in business, marketing, or a related field preferred but not required.

What We Offer

• Competitive base plus commission structure.
• Opportunities for growth and professional development.
• A supportive and inclusive work environment.
• The chance to make a meaningful impact in a growing company.

This position is fully in office Monday - Friday.

$20hr/ + Commission

Account Manager – Aerospace (Inside Sales)

Location: Onsite

We’re looking for a motivated and detail-oriented Account Manager to join our inside sales team in the aerospace industry. You’ll coordinate sales activities, source parts, manage customer relationships, and ensure timely, accurate service.

Responsibilities

• Manage daily RFQs and customer follow-ups
• Source aerospace components using internal databases and tools like ILS and PartsBase
• Coordinate cross-functional tasks with procurement, expeditors, and sales support
• Prepare and deliver accurate quotes using ERP systems
• Resolve order issues, including shortages, rejected items, and lead-time challenges
• Support team leadership in the absence of the Sales Manager

Qualifications

• Bachelor’s degree in Business or 3–4 years of aerospace sales experience
• Experience in aerospace distribution, MRO, or parts trading preferred
• Proficient in Microsoft Excel
• Strong written and verbal communication skills
• Ability to work effectively in cross-functional teams
• Understanding of percentages, margins, and markups

What We Offer

• Competitive salary + performance bonus
• Career growth opportunities
• Onsite gym and recreation
• Health, dental, vision, and life insurance
• 401(k) matching
• Paid time off, sick leave, and company holidays

JOIN JUĀNA AS A CANNABIS TERRITORY SALES EXECUTIVE | RETAIL & DISPENSARY PARTNERSHIPS

In cannabis retail, products don’t move because they’re new—they move because budtenders believe in them. Juāna is building an elevated brand designed for that moment on the dispensary floor.

Easy for budtenders to understand.

Easy for consumers to trust.

And easier for dispensaries to recommend.

While more than 40% of cannabis consumers today are women, most products on dispensary shelves were never designed with them in mind. The packaging, the language, and even the way products are categorized often assume a different audience.

Juāna is set out to change that.

Behind the product is a larger mission. Juāna is a women-owned, women-led company built to elevate women’s voices in a male-dominated industry while creating products that support everyday well-being.

For dispensaries, that means something powerful: a brand with a clear point of view, a growing consumer audience, and a story budtenders can confidently stand behind.

Because when the product makes sense and the story resonates, it moves off the shelf.

This is where YOU come in.

WHAT YOUR DAYS WILL ACTUALLY LOOK LIKE →

California alone has more than 1,100 dispensaries, with roughly 400–500 premium retail partners that align with Juāna’s positioning and customer base. This role owns a defined California territory, building strong dispensary partnerships and expanding Juāna’s presence within retailers that align with our brand’s premium positioning.

Your work begins with disciplined prospecting, identifying retail partners that match Juāna’s brand aesthetic, retail environment, and financial profile.Once a dispensary is identified, the process shifts into hands-on engagement.

But in cannabis, placement alone is not the goal.

Velocity is.

The real work happens on the retail floor.

You will spend time inside dispensaries educating budtenders, sampling, and helping the retail team understand how Juāna’s effects-based architecture makes it easier to guide customers toward the right product experience.

Budtender insights often become one of the most powerful tools in the sales process. Their feedback, enthusiasm, and customer reactions help de-risk decisions for inventory managers as you finalize margins, credit terms, and product placement.

Over time, your role evolves from seller to partner.

Here, you’re backed with the educational support, marketing infrastructure and sophisticated brand positioning needed to help dispensaries succeed with our products.

WHAT YOU’RE EXCITED TO BRING WITH YOU →

This role is designed for someone who understands how cannabis products actually make it onto dispensary shelves—and how they stay there.

You enjoy being present in the stores—building relationships with budtenders, supporting inventory managers, and ensuring the Juāna story is clearly understood by the people who interact with customers every day.

You’ve likely worked within the cannabis ecosystem before and understand how inventory managers evaluate new brands. You know the importance of margins, credit terms, product rotation, and shelf velocity.

You understand that strong cannabis brands are built through retail education, budtender advocacy, product storytelling, and consistent presence inside dispensaries.

Ideally, you bring a working knowledge of cannabis regulations and experience navigating the compliance realities of selling into dispensaries. Relationships with buyers, inventory managers, or retail teams within the California market are a major advantage.

But just as important is your mindset.

You are disciplined about prospecting. You are thoughtful about which accounts you pursue. And you take pride in representing products that resonate with customers and retail staff alike.

You are not simply selling products.

You are building a brand.

LOCATION →

Juāna’s current headquarters operates out of Industrious at Canvas in Costa Mesa, California. While this role will spend most of its time in the field building relationships with retail partners, you are welcome to work from home with periodic visits to the office.

The company is preparing to move this summer to a new space near our warehouse in Irvine, California, creating a tighter operational hub as the team continues to grow.

COMPENSATION + PERKS →

This position offers a $75K base salary, along with commission tied directly to wholesale revenue generated across your territory. On-target earnings are expected to reach $100K in year one, with meaningful upside as Juāna expands its presence across California dispensaries. Benefits include health and dental insurance, PTO, and paid holidays. The earning opportunity grows as the territory develops and more dispensaries adopt the brand.

JOIN US →

Juāna is a startup and the mission here is meaningful. Our brand was created to serve women through thoughtful formulation and a clear effects-based architecture—Calm, Focus, Arouse, Recover, Sleep and Uplift—making it easier for budtenders to guide customers to the right experience and easier for consumers to choose products that fit their lives.

If you know how products actually win inside dispensaries—through budtender trust, clear product stories, and strong retail partnerships—Juāna is building a brand you’ll want to represent.

The story of our brand is still being written.

And the people who see the vision now will help shape what this brand becomes.

EEOC →

Juāna is an Equal Opportunity Employer committed to fostering an inclusive workplace. We make employment decisions based on qualifications, merit, and business needs and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, pregnancy, childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable laws.

Role Overview:

As a Sports-Minded Sales Representative, you will be at the forefront of our efforts to connect with our target audience and drive sales results. This position requires a results-driven professional with strong business acumen, relationship management skills, and a passion for marketing and sales. This role is ideal for professionals with a strong background in sales, customer service and marketing.

Your Responsibilities Will Include:

• Engaging Campaigns: Develop and execute sales campaigns.
• Customer Relationship Building: Foster strong relationships with clients through personalized interactions, understanding their needs, and positioning our products/services as the winning choice.
• Team Collaboration: Work closely with cross-functional teams to ensure seamless integration of marketing strategies with sales efforts, sharing insights and strategies to achieve collective success.
• Goal Attainment: Set ambitious sales targets and strive to exceed them, bringing a competitive edge to your performance.

Qualifications:

The ideal candidate will possess:

• A bachelor's degree in marketing, business, or a related field (encouraged but not required).
• Strong communication and interpersonal skills.
• Proven ability to work effectively in a team environment.
• Previous experience in marketing or sales is a plus, but not required.
• Strong track record of meeting or exceeding sales targets.
• Excellent negotiation, presentation, and relationship-building skills.
• High-energy, competitive, and goal-oriented personality.

What We Offer:

• $17-23 hourly pay, paid weekly (OTE $52k-62k)
• Career Advancement – Opportunities to grow into senior leadership roles within the organization.
• Collaborative and Professional Environment – A results-driven team culture with a focus on strategic growth.
• Ongoing Professional Development – Access to training and leadership development programs.

An Automotive product manufacturing company is seeking a Entry-Level Outside Sales Representative to join their team in Garden Grove, CA. This position is responsible for developing new clients as well as maintaining existing clients. A bachelor’s degree, 2+ years of Outside Sales Experience, ability to travel domestically and internationally (Mexico & Texas- 1x a month), and conversational Spanish is a big plus but not mandatory. This is a full-time, in-person, exempt position, with bonus and excellent benefits, including 401K.

Entry-Level Outside Sales Representative Duties:

-Compiles list of prospective customers for use as leads, from many different sources; i.e. internet, linked-in, business directories, networking, etc.

-Travels through assigned territory to call on established and prospective customers to solicit orders or communicate with customers on their sales floor or via phone.

-Displays or demonstrates products using samples and/or catalogs to emphasize sellable features.

-Quotes prices and credit terms and prepares sales contracts for orders obtained.

-Obtains credit information on prospective customers and forwards findings to home office.

-Provides pertinent information to customers upon securing orders; such as, estimated/actual date of delivery, confirmation of number of parts ordered, contact person’s information (if other than self), etc.

-Prepares reports of business transactions and keeps expense accounts.

-Oversee key projects, processes and performance reports, data and analysis.

Entry-Level Outside Sales Representative Skills:

-Must have a bachelor’s degree

-Conversational Spanish is a big plus but not mandatory

-Must have 2+ years of Outside Sales experience

-Must be able to travel internationally frequently for work (Mexico & Texas 1x a month)

-Proficiency with Microsoft Office (Word, Excel, PowerPoint)

-Driver's License with Clear Record

****If interested, please apply with your most updated resume including your minimum salary requirement and why you left/or are looking to leave your current company. ****

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Activ8 West- Los Angeles (Japanese Recruiting Company) Recruitment & Solutions / Renaissance Resources Inc., has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. We prioritize direct applicants; third-party resumes may not be reviewed.

Job Description

Looking for engineers to develop small gas turbine engines. Our goal is to provide energy dense designs that deliver performance according to program inputs. There are multiple engineering positions available. We are looking for those who want to contribute to the team and take ownership in getting the job done. Specifically, for the Senior Design Engineer role, we are looking for an experienced turbomachinery designer who will own the engine designs from clean sheet to production, support test rig designs and who will work closely with our manufacturing team. Experts in the field who can wear multiple hats in our dynamic development environment are desired. If you are interested in a challenging and exciting project and have experience in the areas described below, please feel free to apply. At this time, we do not have any new grad or intern level roles open but check back in the future. U.S. persons only please.

Responsibilities:

• Support engine development from cradle to grave.
• Join a world class team to deliver propulsion at scale.
• Creation of 3D geometry and entire rotating assemblies for engine components.
• Optimize designs for thrust to weight ratio and for DFx.
• Conduct structural analysis, fatigue modeling and life estimation as needed.
• Iterate with other engineers and manufacturing to optimize systems.

Qualifications:

• Bachelor’s degree or higher in Mechanical or Aerospace Engineering.
• Minimum 6-8 years of experience in gas turbine design, jet engine. development, or high-speed rotating machinery.
• Experience in rotating assembly and static structure design.
• Experience with the relevant materials, alloys, and manufacturing methods to produce turbomachinery designs.
• Proficiency in CAD tools such as NX, SolidWorks, CREO, CATIA, Onshape, Fusion 360 or Polyworks.
• Familiarity and experience working in Teamcenter or Windchill is strongly desired.
• Ability to work well in a fast-paced team environment is a must.

Preferred Experience:

• Working specially with jet turbines, UAS and directly relevant programs.
• Hands on experience with cold and hot gassing of experimental turbomachinery designs.
• Experience with turbomachinery test rig development.

The salary range above is an estimate only with final amount being dependent on a wide variety of factors. All roles include a generous equity package and the following benefits:

• Platinum Healthcare Benefits with comprehensive medical, dental, and vision plans at no cost to you.
• 100% covered Basic Life/AD&D and long-term disability insurance
• Unlimited PTO
• Lunch and fully stocked kitchen
• Relocation assistance (depending on role eligibility).

OVERVIEW: Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished “Bilingual Customer Service Rep (Local-REMOTE)”

Position: Bilingual Customer Service Rep (Local-REMOTE)

Location: Rancho Cordova, CA (Full address: 3130 Kilgore Road, Rancho Cordova, CA 95670)

Duration: 3-4 months+ Contract with high possibility of extension!!!

Pay rate: $20.25/hr on W2

Note:

• Initial Training will be ONSITE, after training, the candidate is allowed to work remotely.
• Work from home will be allowed.
• Work schedule is 9-6pm PST.
• Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, and Armenian.
• Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work REMOTELY.

JOB DESCRIPTION:

• One year of experience in the field or related area.
• High School diploma, GED, or equivalent certification.
• Computer literacy with the ability to quickly learn new software programs.
• Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
• excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to successfully execute many complex tasks simultaneously.
• Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
• Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.

JOB RESPONSIBILITIES:

• Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.
• Assists beneficiaries by completing enrollment transaction request transactions, as applicable.
• Maintains updated knowledge of the Client program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position.
• Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position.
• Follows policies and procedures applicable to the position.

Recruiter Contact Info

Gurjant Singh

Phone: 925-297-5994

Email:

'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.