Jobs in Falconer Chautauqua County Ny Remote

2,022 positions found

Field RN Patient Care Manager
✦ New
🏢 Optum
Salary not disclosed
Jamestown, New York 8 hours ago
Explore an RN Patient Care Manager opportunity with Willcare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
Primary Responsibilities:

* Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team
* Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits
* Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals
* Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders
* Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

* Current unrestricted RN licensure in state of practice
* Current CPR certification
* Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation
* Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client

Preferred Qualifications:

* Home care experience
* Able to work independently
* Good communication, writing, and organizational skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

#LHCJobs

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Not Specified
Professional Staff Nurse, OP - GLPP Women's Health
✦ New
Salary not disclosed
Jamestown, NY 8 hours ago
Job Description

Join Great Lakes Physician Practice Women’s Health as a Professional Staff Nurse and play a vital role in delivering compassionate, high-quality care to women across every stage of life. In this dynamic OB/GYN setting, you’ll partner closely with physicians and the care team to assess, triage, educate, and support patients while contributing to quality improvement and evidence-based practice initiatives. We are seeking a clinically strong, patient-focused nurse who thrives in a collaborative environment, with prior OB/GYN experience and NST experience preferred. If you are passionate about women’s health and committed to professional growth and excellence in patient care, we encourage you to apply and become part of our dedicated team.

This full-time position will work Monday through Friday from 8:00am to 4:30pm. No holidays, evenings or weekends are required. Eligible candidates may qualify for a sign-on bonus of $6,000.

Title and starting pay rate of this position may vary based on years of experience.

Responsibilities:

- Actively participates in department or practice-specific quality improvement efforts.
- Identifies oppo

rtunity for quality improvement to colleagues and management.

- Takes personal responsibility in improving patient satisfaction with the quality of care and service.
- Utilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest
- Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
- Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment.
- Good clinical judgment with critical thinking, analytical and problem solving abilities required as related to various aspects of patient care.
- Critical thinking skills necessary to exercise and to lead others in application of the nursing process.
- Mobility and visual manual dexterity.
- Physical stamina for frequent walking, standing, lifting and positioning of patients.
- Demonstrates knowledge of adult learning principles (and/or teaching children if applicable) and applies in teaching of patients, families, students and new staff.
- Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care both in the office setting and via phone/written communication when at home.
- Supports the development of students, new staff and colleagues.
- Creates an environment of open dialogue, inquiry and continuous development by asking for feedback and improving practice.
- Formulates goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner.
- Triages patient situations and coordinates care with physician.
- Assist physician with all aspects of patient care including assessment, evaluation and education.
- Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient care within an episode of care.
- Practices solid communication skills, and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and office practices.
- Patient documentation is comprehensive and promotes communication between caregivers.
- Incorporates national professional organization as well as business unit and health system's goals to improve patient safety, quality and satisfaction.
- Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues.
- Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care.
- Actively participates in practice-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment.
- Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership.
- Participates in work that improves patient care and the professional practice environment.
- Adapts to change and demonstrates flexibility with the change process.
- Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
- Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships.
- Maintains a conscious balance between work and personal life.
- Models safe work hours, time management and healthy lifestyle.
- Communicates with peers and management any safety hazards identified in the workplace.

- The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below.
- They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
- Minimum six months experience preferred.
- BSN preferred.

Licensure, Certifications, and Clearances:

- UPMC approved national certification preferred.
- Current licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located.
- CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
- Graduate nurses must complete licensure examination within SIX MONTHS of hire or within one year of graduation, whichever comes first.
- Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 6 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Registered Nurse (RN) OR Temporary Practice Permit (TPP)
- NYS Staff Exclusion List (NYSEL)
- NYS Statewide Central Register of Child Abuse (NYSCR)

UPMC is an Equal Opportunity Employer/Disability/Veteran
Not Specified
Physician / Gastroenterology / New York / Locum or Permanent / Gastroenterology Physician Job near Jamestown, New York Job
✦ New
Salary not disclosed
Jamestown, New York 8 hours ago

New York Gastroenterology physician to join this stable growing multispecialty group.

Opportunity offers traditional practice with liberal call, but you may opt for mostly out-patient and phone call.

Your salary is guaranteed for 2 years with a fast tract to partnership available and full benefits.

Competitive 2 year guaranteed salary with 3 weeks vacation and full benefits, with a choice of family health insurance.

Additionally, the package includes 1 week CME plus $2125 for expenses and all relocations costs, with few exceptions.

All full-time physicians are eligible for partnership the first January after one full year, with no buy-in.

Work Monday through Friday, 8 A.M.

- 5 P.M with fully integrated EMR If you are interested in hearing more about this opportunity, please call HDA at , or text to .

You can also reach us through email at .

Please reference Job ID # 6525

permanent
Physician / Gynecology / New York / Locum or Permanent / OG/BYN Physician Job Near Buffalo, NY Job
✦ New
🏢 Hayman Daugherty Associates, Inc
Salary not disclosed
Jamestown, New York 8 hours ago

OG/BYN Physician Job Near Buffalo, NY A multi-specialty group of 38 providers, near Buffalo, is searching for a BC/BE OB/GYN.

The Labor and Delivery unit at the hospital has 900+ deliveries annually.

Call is 1:3 and shared with mid-wives who take first call.

Sign-on bonus, relocation, excellent benefits and MGMA compensation offered.

A good place to live and raise a family.

If you are interested in hearing more about this opportunity.

For more details, contact Jan Davis, or .

Please reference Job ID j-10067.

permanent
Physician / Gynecology / New York / Locum or Permanent / OBGYN Physician in Up-State, NY Job
✦ New
🏢 Hayman Daugherty Associates, Inc
Salary not disclosed
Jamestown, New York 8 hours ago

OBGYN Physician in Up-State, NY Join a first class team AND own part of a successful multi-specialty group.

Competitive Salary, Comprehensive benefits/ pension plan, Partner Track eligibility after 1 full year, share a mix of OB and GYN call, Hospital directly next door to our office, fully renovated Womens Health Unit, expanded nursery/ 900 deliveries/ yr, Fully integrated EMR (w/ multiple specialties) CME, Vacation, Relocation, Sign On/ Start Bonus.

For more details, contact Jan Davis, or .

Ref job # J-23300.

permanent
Repartidor - Horario flexible
✦ New
Salary not disclosed

¿Por qué entregar con DoorDash?

DoorDash es el líder número uno de la categoría en entregas de comida, retiro de comida y entregas de tiendas de conveniencia en EE. UU., con la confianza de millones de clientes todos los días. Como Dasher, tendrás múltiples oportunidades de ganancias y podrás trabajar cuando te convenga. Ya sea que busques un trabajo adicional o a tiempo completo, entregar con DoorDash te brinda la oportunidad de ganar dinero extra bajo tus propios términos.

  • Varias formas de ganar:ya sea que entregues comidas, comestibles u órdenes minoristas, DoorDash ofrece diversas oportunidades de ganancias para que maximices tu tiempo.
  • Flexibilidad total:haz dashes cuando te convenga. Establece tus propios horarios y trabaja tanto o tan poco como quieras.
  • Sabes cuánto ganarás:un modelo de pago claro y conciso te permite conocer el monto mínimo que ganarás antes de aceptar cualquier oferta.
  • Flujo de dinero instantáneo:recibe el pago el mismo día que haces un dash con DoorDash Crimson*, sin tarifas de depósito ni esperas.
  • Comienzo rápido y sencillo:regístrate en minutos y sal a hacer dashes rápidamente.**
  • Proceso simple:solo recoge, entrega y cobra. Ten tu día de pago siempre en el bolsillo.

Requisitos básicos

  • Mayor de 18 años*** (mayor de 21 para las entregas de alcohol)
  • Cualquier auto, ciclomotor o bicicleta (en algunas ciudades)
  • Número de licencia de conducir
  • Número del seguro social (solo en EE. UU.)
  • Acceso consistente a un teléfono inteligente

Cómo registrarse

  • Haz clic en “Registrarse y postularse ahora” y completa el proceso de registro.
  • Descarga la aplicación Dasher de DoorDash y comienza a hacer dashes.

*Sujeto a los requisitos de elegibilidad y a una verificación de identidad exitosa. La cuenta de depósito DoorDash Crimson es establecida por Starion Bank, miembro de la FDIC. La tarjeta de débito Visa® DoorDash Crimson es emitida por Starion Bank.

**Sujeto a elegibilidad.

***Debes ser mayor de 19 años en Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, Nueva Jersey, Nuevo Mexico, Texas, Utah y Virginia del Oeste.

Información adicional

Hacer dashes con DoorDash es una gran oportunidad de obtener ganancias para cualquier persona que busque un trabajo de entregas a medio tiempo, estacional, flexible, los fines de semana, después de la escuela, temporario o estable. Entrega con DoorDash y gana dinero extra mientras te conviertes en tu propio jefe. Haz dashes cuando más te convenga. Regístrate hoy.


Remote working/work at home options are available for this role.
Not Specified
Repartidor con DoorDash- Horario flexible
✦ New
🏢 Doordash
Salary not disclosed

¿Por qué entregar con DoorDash?

DoorDash es el líder número uno de la categoría en entregas de comida, retiro de comida y entregas de tiendas de conveniencia en EE. UU., con la confianza de millones de clientes todos los días. Como Dasher, tendrás múltiples oportunidades de ganancias y podrás trabajar cuando te convenga. Ya sea que busques un trabajo adicional o a tiempo completo, entregar con DoorDash te brinda la oportunidad de ganar dinero extra bajo tus propios términos.

  • Varias formas de ganar:ya sea que entregues comidas, comestibles u órdenes minoristas, DoorDash ofrece diversas oportunidades de ganancias para que maximices tu tiempo.
  • Flexibilidad total:haz dashes cuando te convenga. Establece tus propios horarios y trabaja tanto o tan poco como quieras.
  • Sabes cuánto ganarás:un modelo de pago claro y conciso te permite conocer el monto mínimo que ganarás antes de aceptar cualquier oferta.
  • Flujo de dinero instantáneo:recibe el pago el mismo día que haces un dash con DoorDash Crimson*, sin tarifas de depósito ni esperas.
  • Comienzo rápido y sencillo:regístrate en minutos y sal a hacer dashes rápidamente.**
  • Proceso simple:solo recoge, entrega y cobra. Ten tu día de pago siempre en el bolsillo.

Requisitos básicos

  • Mayor de 18 años*** (mayor de 21 para las entregas de alcohol)
  • Cualquier auto, ciclomotor o bicicleta (en algunas ciudades)
  • Número de licencia de conducir
  • Número del seguro social (solo en EE. UU.)
  • Acceso consistente a un teléfono inteligente

Cómo registrarse

  • Haz clic en “Registrarse y postularse ahora” y completa el proceso de registro.
  • Descarga la aplicación Dasher de DoorDash y comienza a hacer dashes.

*Sujeto a los requisitos de elegibilidad y a una verificación de identidad exitosa. La cuenta de depósito DoorDash Crimson es establecida por Starion Bank, miembro de la FDIC. La tarjeta de débito Visa® DoorDash Crimson es emitida por Starion Bank.

**Sujeto a elegibilidad.

***Debes ser mayor de 19 años en Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, Nueva Jersey, Nuevo Mexico, Texas, Utah y Virginia del Oeste.

Información adicional

Hacer dashes con DoorDash es una gran oportunidad de obtener ganancias para cualquier persona que busque un trabajo de entregas a medio tiempo, estacional, flexible, los fines de semana, después de la escuela, temporario o estable. Entrega con DoorDash y gana dinero extra mientras te conviertes en tu propio jefe. Haz dashes cuando más te convenga. Regístrate hoy.


Remote working/work at home options are available for this role.
Not Specified
Patient Care Manager, Hybrid RN
✦ New
🏢 Optum
Salary not disclosed
Explore opportunities with Apex Home Healthcare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

In the Patient Care Manager RN Hybrid role, you are responsible for the supervision and coordination of clinical services and provide and direct provisions of nursing care to patients in their homes as prescribed by the physician. You will coordinate and supervise an interdisciplinary team of staff to assure the continuity of high-quality care to home health patients assigned to your team's area in accordance with the physician-prescribed plan of care, and all applicable state and federal laws and regulations.
Hybrid in MN/DC. (Recruiter to confirm 4 day a week schedule): This position follows a hybrid schedule with four in-office days per week.
Hybrid anywhere else (details provided by recruiter): This position follows a hybrid schedule with three in-office days per week.
Primary Responsibilities:

* Directly/indirectly supervises home health aides and LPNs, provides instruction, and assigns tasks
* Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team
* Completes comprehensive assessments (OASIS), medication reconciliation, and initial/comprehensive nursing evaluation visits.
* Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits
* Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals
* Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders
* Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

* Current unrestricted RN licensure in state of practice
* Current CPR certification requirements
* Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation
* Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client

Preferred Qualifications:
* Home care experience
* Able to work independently
* Good communication, writing, and organizational skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annual ly based on full-time employment. We comply with all minimum wage laws as applicable.
#LHCJobs
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
permanent
Life Underwriting Sr Specialist - Remote
✦ New
Salary not disclosed
Franklin, WI, Remote 2 hours ago
Life Insurance Signature / Authority Limits 1M Signature / 5M Authority.

PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

Job Summary Builds relationships with Financial Advisors and internal partners.

Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.

Primary Duties & Responsibilities: Field & Client Experience ​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.

Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal Responsible for prescreen inquiries.

Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed.​ Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes.

​ Develops and demonstrates change agility while maintaining mortality and morbidity expectations.

​ Demonstrates continuous learning through the early adoption of new ways of underwriting.

​ Develops proficiency with Reinsurance programs and determining where to best place a case.

Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.

Provides active case and requirement management and provides customized service with guidance.

​ Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement.

​ Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers.

Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance.

Discusses cases with peer reviewers with medical and technical staff, as needed.

​ Understands and meets all quality, service, and production goals​.

Solves issues & escalations, with guidance as needed.

​ Partners with Underwriting Support for case management Cross-functional leadership May serve as underwriting representative for improvement in product process w/collaboration w/functional partners.

​Participates in other projects as needed.

Qualifications A bachelor's degree or equivalent combination of education and experience is preferred.

1.5 years of traditional underwriting experience.

Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.

Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness.

Proficient in computer skills and using various software packages.

Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.

Highly organized with the ability to establish priorities and meet deadlines.

Displays agility to manage multiple tasks​ and adapt in a changing work environment.

#LI-Remote or LI-Hybrid Compensation Range: Pay Range
- Start: $61,530.00 Pay Range
- End: $114,270.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Information Gathering (NM)
- Intermediate, Underwriting Practices (NM)
- Intermediate, Information Optimization (NM)
- Intermediate, Insurance Acumen (NM)
- Intermediate, Technology Adaptation (NM)
- Intermediate (Inactive), Underwriting Ecosystem (NM)
- Intermediate, Mortality, Morbidity, & Risk Analysis (NM)
- Intermediate, Customer Centricity (NM)
- Intermediate, Learning Agility (NM)
- Intermediate (Inactive), Adaptive Communication (NM)
- Intermediate, Reasoning (NM)
- Intermediate, Decision Making (NM)
- Intermediate, Negotiation & Managing Objection (NM)
- Intermediate, Consulting (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Data Application (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Financial Broker, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
Client Care Srvcs Rep- (IWS) - Hybrid
✦ New
🏢 Northwestern Mutual
Salary not disclosed
Franklin, WI, Hybrid 2 hours ago
As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
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