Jobs in Elkton Cecil County Md Remote

JOB TITLE: CX Experience Architect

LOCATION: Newark, DE

INDUSTRY: Banking

JOB DESCRIPTION:

We are seeking a CX Experience Architect who is passionate about shaping seamless customer journeys and translating insights into impactful experiences. In this role, you will design and optimize end-to-end connected customer journeys while partnering with cross-functional teams to operationalize omnichannel orchestration and drive continuous improvement.

The ideal candidate blends systems thinking, data analysis, and creative problem-solving to elevate customer interactions across all touchpoints.

RESPONSIBILITIES:

Journey Design & Experience Development

• Design end-to-end connected customer journey frameworks, mapping data, systems, and touchpoints across channels and platforms.
• Analyze customer interactions to identify friction points, gaps, and opportunities for improvement.
• Develop journey maps, service blueprints, and experience flows to visualize the holistic customer experience.

Omnichannel Orchestration

• Partner with platform teams to operationalize omnichannel orchestration using tools such as Adobe Journey Optimizer, Salesforce Marketing Cloud, and similar platforms.
• Define and implement rules for cross-channel triggers, contextual content delivery, and personalized engagement.
• Ensure seamless integration of data and systems to support real-time, adaptive customer experiences.

Measurement & Continuous Improvement

• Collaborate with Data and Analytics teams to establish success metrics such as NPS, CSAT, conversion rates, and journey completion.
• Use analytics, customer feedback, and experimentation (A/B testing, usability studies) to prioritize and drive improvements.
• Stay current on industry best practices and emerging technologies related to customer experience and journey orchestration.

Collaboration & Communication

• Serve as the experience lead within cross-functional pods or squads and participate in backlog grooming, stand-ups, critiques, and reviews.
• Align scope, risks, and sequencing with Product Management, Engineering, and other stakeholders.
• Present experience strategies and design rationale clearly to both technical and non-technical audiences.
• Facilitate design reviews and incorporate stakeholder feedback while maintaining customer clarity and consistency.
• Provide guidance and coaching to cross-functional partners on CX best practices.

REQUIREMENTS:

• 5+ years of experience in Customer Experience (CX), Experience Architecture, or a related field working within cross-functional teams.
• Proven experience designing and optimizing customer journeys across digital channels.
• Proficiency in journey mapping, service blueprinting, and omnichannel orchestration platforms (Adobe, Salesforce, or similar).
• Strong analytical skills with the ability to translate data insights into actionable strategies.
• Excellent written and verbal communication skills with strong presentation abilities.
• Experience planning and interpreting usability tests and A/B testing.
• Ability to support experience decisions using data and research insights.
• Growth mindset and willingness to learn new tools and approaches.

ABOUT THEORIS:

Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.

Lead conducts residential and commercial remediation service visits, including water extraction as well as mildew and mold treatment. Equipment delivery, set up and pick up are responsibilities of the Lead. Lead oversees job monitoring, reviews updates provided by Water Remediation Technicians and ensures all jobs are completed in accordance with standards.

Necessary skills include ability to communicate effectively with clients and a valid driver's license. IICRC certification preferred. Knowledge in disaster restoration is preferred. Candidate must be available for emergency response shift rotations (after hours and weekends), as needed. Overtime pay and bonuses are available for these shifts. Candidate must complete a background check and drug test.

Job Type: Full-time

Pay: $14.00 - $24.00 per hour

With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

Apply today and join our Winning TEAM.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Job Category: Operations Group

Requisition Number: BAKER01851

Location: 59 Elkton, Elkton, MD 21921, USA

Position Title: Bakery Manager

Department: Bakery

Reports To: Store Director/Bakery Supervisor

FLSA Status: Non-Exempt

Compensation: $17-$19 per hour Sunday $1 premium

Job Summary:

To direct and supervise all functions of the bakery department. Responsible for the overall direction and leadership of the department.

Essential Job Functions:

• Responsible for following merchandising plans for the department.
• Responsible for ordering to maintain inventory control and ensure freshness and product quality.
• Responsible to order and maintain asset control of commercial bread while ensuring freshness and product quality (specifically Stroehman, Maier's, and private label.)
• Enforce and follow all policies regarding receiving, dating, and restocking to ensure product rotation.
• Participate in shrink control.
• Effectively schedule and supervise department employees.
• Maintain and ensure compliance with company policies related to safety and sanitation.
• Maintain and submit required records and reports.
• Monitor product quality and freshness
• Maintain and ensure compliance with local, state, and government weights and measures and health department regulations.
• Oversee the baking and general production of the department.
• Oversee the training of new bakery department employees.
• Greet customers and provide prompt and courteous service.
• Promote and maintain positive employee relations.
• Maintain budgeted percentages related to sales distribution, labor control, and shrink control.
• Must be capable of decorating cakes.

Supplemental Job Functions:

• Assist with the unloading of merchandise.
• Monitor supply inventory to minimize out of stocks.
• Filling and merchandising of entire sales area.
• Participate in general cleaning and housekeeping in the department.

Minimum Knowledge, Skills, Abilities Required:

• Must have math skills at a level that would enable accurate counting of merchandise.
• Must have strong communications skills.
• Must have dexterity of hands to enable bagging and packaging of products.
• Must be able to lift up to fifty (50) pounds up to fifty percent (50%) of the time.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

¿Por qué entregar con DoorDash?

DoorDash es el líder número uno de la categoría en entregas de comida, retiro de comida y entregas de tiendas de conveniencia en EE. UU., con la confianza de millones de clientes todos los días. Como Dasher, tendrás múltiples oportunidades de ganancias y podrás trabajar cuando te convenga. Ya sea que busques un trabajo adicional o a tiempo completo, entregar con DoorDash te brinda la oportunidad de ganar dinero extra bajo tus propios términos.

• Varias formas de ganar:ya sea que entregues comidas, comestibles u órdenes minoristas, DoorDash ofrece diversas oportunidades de ganancias para que maximices tu tiempo.
• Flexibilidad total:haz dashes cuando te convenga. Establece tus propios horarios y trabaja tanto o tan poco como quieras.
• Sabes cuánto ganarás:un modelo de pago claro y conciso te permite conocer el monto mínimo que ganarás antes de aceptar cualquier oferta.
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• Proceso simple:solo recoge, entrega y cobra. Ten tu día de pago siempre en el bolsillo.

Requisitos básicos

• Mayor de 18 años*** (mayor de 21 para las entregas de alcohol)
• Cualquier auto, ciclomotor o bicicleta (en algunas ciudades)
• Número de licencia de conducir
• Número del seguro social (solo en EE. UU.)
• Acceso consistente a un teléfono inteligente

Cómo registrarse

• Haz clic en “Registrarse y postularse ahora” y completa el proceso de registro.
• Descarga la aplicación Dasher de DoorDash y comienza a hacer dashes.

*Sujeto a los requisitos de elegibilidad y a una verificación de identidad exitosa. La cuenta de depósito DoorDash Crimson es establecida por Starion Bank, miembro de la FDIC. La tarjeta de débito Visa® DoorDash Crimson es emitida por Starion Bank.

**Sujeto a elegibilidad.

***Debes ser mayor de 19 años en Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, Nueva Jersey, Nuevo Mexico, Texas, Utah y Virginia del Oeste.

Información adicional

Hacer dashes con DoorDash es una gran oportunidad de obtener ganancias para cualquier persona que busque un trabajo de entregas a medio tiempo, estacional, flexible, los fines de semana, después de la escuela, temporario o estable. Entrega con DoorDash y gana dinero extra mientras te conviertes en tu propio jefe. Haz dashes cuando más te convenga. Regístrate hoy.