Jobs in Dunn Loring, VA

Navy Mutual is seeking an experienced and strategic Business Architect to help define and drive the future of our organization. This is a senior leadership role responsible for establishing and executing the business architecture vision across the enterprise—ensuring our strategies, operations, and investments are aligned to deliver exceptional, long‑term value to our members.

This role sits at the intersection of business strategy, technology, and organizational design. You will partner closely with executive leadership to translate enterprise strategy into actionable roadmaps, modernize business capabilities, and enable customer‑centric transformation in a highly mission‑driven environment.

Why This Role Matters

As Business Architect, you will:

• Serve as a trusted advisor to senior leaders, shaping strategies that directly influence Navy Mutual’s future
• Drive architectural consistency and governance across business and technology domains
• Lead modernization and transformation efforts that improve operational effectiveness, customer experience, and long‑term performance
• Build and mentor a high‑performing team of Business Unit Analysts
• Ensure investments, initiatives, and technology decisions align to enterprise capabilities and value streams

Key Responsibilities

Leadership & Talent Development

• Lead, manage, develop, and mentor Business Unit Analysts
• Oversee performance management, scheduling, and talent development to meet departmental objectives
• Provide input into hiring, development, and succession planning

Business Architecture & Organizational Design

• Develop, maintain, and evolve Navy Mutual’s business architecture framework, including:
• Capability maps
• Business processes
• Organizational and value stream alignment
• Translate enterprise strategy into clear, actionable business and technology roadmaps
• Serve as a subject‑matter expert in business architecture frameworks and methodologies
• Create and maintain architecture artifacts that support decision‑making, transformation, and execution

Strategic Alignment & Transformation

• Partner with executive leadership to assess capability maturity, market trends, and architectural implications
• Support enterprise transformation and modernization initiatives
• Ensure alignment across business models, customer journeys, and organizational capabilities
• Promote architectural consistency and reuse of shared services and standards

Stakeholder Engagement

• Act as a trusted partner to senior business and IT leaders
• Facilitate cross‑functional workshops and strategy sessions to define future‑state architectures and priorities
• Influence alignment and decision‑making across diverse stakeholder groups

Governance & Standards

• Establish, maintain, and enforce business architecture standards and best practices
• Apply business modeling techniques to deliver repeatable, value‑focused outputs
• Provide architectural oversight for initiatives to ensure alignment with enterprise roadmaps

Capability Development & Innovation

• Evaluate current business capabilities to identify gaps, inefficiencies, and opportunities
• Collaborate with Finance, Operations, EDS, IT, and Portfolio Management to guide investment decisions
• Influence initiative prioritization based on capability roadmaps and strategic value
• Assess ideas, projects, and emerging technologies for alignment and business impact
• Serve as a liaison between business partners, IT, and system vendors to optimize spend and outcomes
• Stay informed on industry trends and represent Navy Mutual in relevant forums or working groups

Required Qualifications

• Bachelor’s degree required
• 10+ years of experience in business architecture, enterprise architecture, or strategic consulting
• 5+ years of leadership experience
• 10+ years of Life Insurance and Annuity industry experience
• Proven success leading enterprise transformation and modernization initiatives
• Deep expertise in:
• Business capability modeling
• Business process modeling
• Organizational design and mapping
• Information and knowledge mapping
• Strong experience translating strategy into executable roadmaps
• Experience with portfolio planning, business cases, and performance measurement
• Exceptional communication and executive presence
• Ability to influence and collaborate across business and technology teams
• Comfort operating in fast‑paced, change‑driven, and agile environments
• Awareness of emerging trends in digital business, customer experience, and enterprise transformation

Title

Sr. Principal Operations Research Analyst

Belong. Connect. Grow. with KBR!

KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.

Why Join Us?

• Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
• Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
• Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

Key Responsibilities

KBR is seeking a Sr. Principal Operations Research Analyst to join a multi-disciplinary team consisting of operational military and intelligence subject matter experts (SMEs), operations research analysts, modelers, and software engineers who conduct modeling, simulation, and analysis (MS&A) of emerging concepts for the Defense Advanced Projects Research Agency (DARPA) using advanced MS&A techniques and tools. The selected candidate will:

• Lead or support the conduct of studies for senior-level military decision makers, technology developers, and acquisition professionals for use in CONOPS development, force structure design, resource allocation, and targeted technology insertion.
• Develop and execute an experiment design approach, identify key metrics for simulation output, analyze results, generate insights and information, and present findings to senior DoD leaders.
• Develop and/or refine an analytic pipeline; interact with third-party software developers to incorporate this analytic pipeline into the modeling & simulation (M&S) tool.
• Conduct pre- and post-simulation analyses as needed.
• Design, develop, implement, and maintain analytic dashboard prototypes for incorporation into the MS&A software suite.
• Be prepared to instantiate platform and system models, model behaviors, and model hierarchies in the designated M&S environment as required.
• Work independently with little direction or guidance except in the most complex of situations.

Work Environment

• Location: On-site
• Travel Requirements: Minimal 0-20%
• Working Hours: Standard

Qualifications

Required:

• Master’s Degree in Operations Research, Applied Mathematics, Data Science, or related STEM discipline with 10 years of relevant experience
• Strong knowledge of simulation analysis and experiment design & analysis techniques
• High level of proficiency in R, MATLAB, Python, JupyterLab and/or Jupyter Notebook
• Basic proficiency in a mission-level combat modeling & simulation framework such as AFSIM or NGTS

Desired

• PhD in Operations Research, Applied Mathematics, Data Science, or related STEM discipline with 15 years of relevant experience
• Deep knowledge of simulation analysis and experiment design & analysis techniques
• High level of proficiency a mission-level combat modeling & simulation framework such as AFSIM or NGTS
• Certified Analytics Professional (CAP) or equivalent certification

Scheduled Weekly Hours

40hrs

Basic Compensation

The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.

Additional Compensation

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.

Ready to Make a Difference?

If you’re excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together.

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

R2120551

Job Title: Teamcenter SME / Solution Architect

Role Overview

We are seeking a highly experienced Teamcenter Subject Matter Expert / Architect to lead the design, implementation, and optimization of Siemens Teamcenter PLM solutions within the Mining and Energy sectors. The ideal candidate will combine deep technical expertise with industry-specific knowledge to drive digital transformation, streamline engineering workflows, and ensure scalable, sustainable PLM architecture.

Key Responsibilities

• Lead end-to-end Teamcenter solution architecture design, deployment, and integration.
• Collaborate with stakeholders to define PLM strategy, roadmap, and governance frameworks.
• Customize Teamcenter modules to align with Mining/Energy industry requirements (asset lifecycle, compliance, safety, sustainability).
• Provide technical leadership during implementation, ensuring best practices in configuration, data migration, and system performance.
• Conduct workshops, training, and knowledge transfer for engineering and IT teams.
• Partner with cross-functional teams to integrate Teamcenter with ERP, CAD, and other enterprise systems.
• Stay updated on PLM trends, Siemens advancements, and industry regulations to advise on continuous improvement.

Required Skills & Experience

• 10+ years of experience in PLM solutions, with at least 5 years in Teamcenter architecture/SME roles.
• Proven track record in Mining, Energy, Oil & Gas, or Utilities sectors.
• Strong expertise in Teamcenter modules (Workflow, BOM, Change Management, Requirements, Manufacturing).
• Hands-on experience with CAD/CAE integrations (NX, CATIA, SolidWorks, etc.).
• Knowledge of ERP integration (SAP, Oracle) and enterprise IT landscapes.
• Excellent communication, stakeholder management, and leadership skills.
• Ability to translate business needs into scalable technical solutions.

Preferred Qualifications

• Siemens Teamcenter certifications.
• Experience with cloud-based PLM deployments (AWS, Azure).
• Familiarity with digital twin, IoT, and Industry 4.0 applications in Mining/Energy.

**Federal Project - Applicant must be a United States Citizen**

Baer is looking for Platform Developer for a 12 months Federal Project located in Herndon, VA.

Title: Platform Developer

Location: Hybrid - Herndon, VA (Mon-Thur)

Duration: 12 months

Rate: All-inclusive

Alignment: W2 or C2C

Role Overview

We are looking for a skilled AI Platform Developer with experience in building and supporting AI/ML solutions. The ideal candidate should have strong programming skills, hands-on experience with machine learning frameworks, and experience deploying AI models in cloud environments.

Key Responsibilities

• Develop, test, and deploy machine learning and deep learning models.
• Build and maintain scalable AI platform components and pipelines.
• Perform data acquisition, preprocessing, feature engineering, and analysis.
• Collaborate with data scientists and engineering teams to integrate AI solutions into applications.
• Support model deployment, monitoring, and optimization using MLOps best practices.
• Work with large datasets using big data tools and distributed systems.

Required Qualifications

• 5+ years of experience in building and supporting AI/ML solutions
• Strong programming skills in Python (knowledge of R, Java, or C++ is a plus).
• Good understanding of Machine Learning and Deep Learning, including supervised, unsupervised, and reinforcement learning techniques.
• Hands-on experience with TensorFlow, PyTorch, Keras, and scikit-learn.
• Experience with data processing, SQL and NoSQL databases.
• Familiarity with Apache Spark and large-scale data processing.
• Solid foundation in mathematics and statistics (linear algebra, probability, calculus).

Company Overview:

Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions.

Baer is an equal opportunity employer including disability/veteran.

ALL OPEN JOBS

The Manager, Inforce Policyholder Services leads policy-level servicing and contract administration across the Association’s life insurance and annuity products. This role is responsible for ensuring accurate, timely, compliant, and risk‑controlled execution of policy changes, disbursements, and complex servicing transactions, while fostering a strong service culture and driving operational excellence.

This is a highly visible leadership role in a regulated environment, ideal for a seasoned insurance operations leader who combines technical expertise with people leadership, process discipline, and a commitment to exceptional member service.

What You’ll Do

Under the direction of the Director of Operations, you will:

Leadership & Team Management

• Lead and support a team of inforce servicing professionals, including senior specialists and annuity-focused roles
• Provide daily coaching, performance feedback, and development support to ensure high-quality, compliant outcomes
• Manage workload allocation, PTO requests, timecards, performance evaluations, and corrective actions as needed
• Foster a culture of accountability, compliance, documentation excellence, and member-focused service

Policy Servicing & Disbursements

• Oversee all policy change requests, including beneficiary and ownership changes, assignments, contract updates, and corrections
• Manage regulated, high-impact servicing functions, including POA processing, policy conversions, 1035 exchanges, illustrations, loan and cash value inquiries, and statement generation
• Ensure accurate and compliant processing of all outgoing financial transactions, including disbursements, policy loans, partial withdrawals, and full surrenders
• Oversee tax-related transactions and corrections, coordinating closely with Finance to ensure accurate IRS reporting

Compliance, Risk & Controls

• Ensure adherence to insurance regulations, internal controls, and Association policies
• Maintain audit-ready documentation and support internal and external audits
• Implement and monitor fraud prevention controls related to policy changes and disbursement activity
• Manage research and resolution of accounting items generated through servicing or disbursement activity

Operations & Continuous Improvement

• Track daily production metrics, KPIs, KRIs, and SLAs; provide reporting and insights to leadership
• Identify operational gaps, process improvements, and system enhancement needs
• Develop, maintain, and enhance clear operating procedures and documentation
• Serve as a subject-matter expert on policy administration, disbursements, and contract servicing

Collaboration & Industry Engagement

• Partner across Operations, Finance, Sales, and Compliance to resolve complex, escalated cases
• Handle escalated member inquiries promptly, professionally, and in alignment with escalation protocols
• Stay informed on industry regulations, best practices, and emerging trends through trade groups and forums

What We’re Looking For

Required Qualifications

• Bachelor’s degree in Business or related field and 3+ years of life insurance policy administration experience
• OR
• 7+ years of direct life insurance policy administration experience
• Minimum 3 years of experience directly managing staff, including coaching, performance management, and corrective action
• Deep knowledge of life insurance and annuity contracts, disbursements, taxation, and servicing requirements
• Strong analytical, organizational, and documentation skills
• Sound judgment and strong understanding of compliance in a regulated environment
• Ability to manage competing priorities with exceptional attention to detail
• Advanced working knowledge of Microsoft Excel

Preferred Qualifications

• Industry designations such as FLMI, ACS, PCS, or CLU
• Experience with budget management
• Demonstrated ability to analyze, summarize, and clearly communicate complex insurance topics and data

nTech Workforce has an immediate 23203 Junior Customer Service Representative III

Terms of Employment

• W2 Contract, 12 Months
• This role is full time onsite reporting at 1068 N Front ST, Baltimore, MD.
• Work Schedule: 08:00 am- 05:00 pm

Overview

• Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company.

Responsibilities:

• Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.
• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
• Processing complex orders, returns, and exchanges accurately and efficiently.
• Resolving escalated customer complaints or issues in a timely and effective manner.
• Acting as a point of contact for other customer service representatives for guidance and support.
• Mentoring and training junior customer service representatives.
• Maintaining accurate and detailed records of customer interactions and transactions.
• Analyzing customer feedback and trends to identify areas for improvement.
• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.
• Keeping up-to-date with product knowledge, industry trends, and company policies.

Required Skills & Experience

• Junior Level experience required.
• Need prior large volume of utility call center experience
• Previous customer service experience/call center experience.
• Handling Inbound and Outbound calls
• Solid understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Strong customer focus.
• Ability to handle difficult or challenging situations with professionalism and empathy.

Benefits Information

• Medical Insurance; Vision Insurance; Dental Insurance
• 401K Retirement Plan (Discretionary Match Offered)
• Ancillary Coverage (Life, AD&D, Short Term / Long Term Disability)
• Employee Referral Bonus
• Bi-Weekly Direct Deposit
• Note: As a contingent worker with nTech, you'll be paid for all approved hours worked; paid time off and paid holidays are not provided.

nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

Test Security Specialist (3 Openings)

Location: Remote (closest to EST)

Mode: this is a true, temporary assignment covering peak time (test administration and a leave)

Profile: Experience service/analytics person who has proven experience in investigations, compliance, test security, fraud prevention, risk management, or casework in a regulated environment. Ideal to have call center exposure and investigations experience. Will manage 1500-2000 cases - initially via phone that translates to email and outbound communications as cases mature.

Rate: $45/HR ON W2 Benefits

About the Opportunity

As a Test Security Specialist focused on AP Investigations, you will lead investigations into AP test

security incidents and score validity concerns. You will manage cases end to end by reviewing and

synthesizing evidence such as statistical indicators, test day reports, plagiarism findings, AI-related

reports, and any available supporting documentation or physical evidence. You will apply Client

policies and legal requirements to reach clear, well-supported determinations, including whether

evidence supports score cancellation.

You will also communicate professionally with students, parents, and student representatives, including attorneys, counselors, and educators, to ensure timely case resolution and consistent, accurate policy explanation. This role requires strong judgment, attention to detail, and the ability to manage sensitive situations with fairness and discretion.

In this role, you will:

Case Management (65%)

• Own AP investigation cases end to end from intake through final determination and closure,

ensuring each case is handled thoroughly, consistently, and within required timelines.

• Triage and scope cases by identifying allegation type, applicable policy, key evidence needs, and

any immediate risks or deadlines.

• Collect, review, and synthesize evidence including statistical indicators, test day

documentation, proctor and coordinator reports, seating and timing details (when available),

plagiarism findings, AI-related reports, and any supporting materials submitted by stakeholders.

• Analyze patterns and irregularities using investigative reasoning and data review techniques to

determine whether observed signals are consistent with policy-defined misconduct or score

validity concerns.

• Document investigative work clearly and completely in the case management system, including

evidence summaries, rationale, decision points, and recommended outcomes, to ensure audit?ready and defensible case files.

• Develop case recommendations that align to policy and evidentiary standards, and collaborate

with team leads and peers as needed on complex or high-risk determinations.

• Coordinate cross-functional work with internal partners and external vendors to obtain

evidence, validate reports, and resolve open questions, while protecting confidentiality and

sensitive data.

• Track and report case metrics such as status, aging, throughput, and outcomes, and surface

trends, recurring issues, or process gaps to leadership.

• Support continuous improvement by identifying opportunities to refine workflows, templates,

documentation standards, and investigation playbooks to improve speed, consistency, and

quality.

Customer Service (35%)

• Communicate professionally and empathetically with students, parents, educators, and

student representatives about cases under review, including what is being reviewed, what

evidence is considered, and what steps occur next.

• Draft clear written correspondence that accurately reflects policy, process, and case status,

using a tone appropriate for sensitive situations and escalated concerns.

• Conduct phone calls and written follow-ups to gather additional context, clarify

documentation, and resolve stakeholder questions while maintaining confidentiality and

neutrality.

• Maintain detailed communication records so all stakeholder interactions, requests, and

responses are captured consistently and are easy to reference during review or escalation.

• De-escalate sensitive situations by explaining policies and outcomes diplomatically, setting

expectations, and escalating to leadership or legal partners when needed.

• Help ensure timely resolution by meeting response standards, managing follow-ups, and

keeping cases moving forward without sacrificing quality or policy alignment.

About You

Success Measures

Success in this role will be evaluated by:

• Case throughput and timeliness: Managing an assigned caseload and moving cases from intake

to closure within established timelines, including increased volume during peak periods. Where

applicable, meeting productivity expectations aligned to case complexity and seasonality.

• Quality and audit readiness: Producing complete, accurate, and well-organized case files with

clear evidence summaries and documented rationale that meet audit and documentation

standards.

• SLA adherence: Meeting response and follow-up expectations for stakeholder communications

and internal milestones, including timely documentation of interactions and next steps.

• Decision consistency: Applying policies and evidentiary standards consistently across cases and

escalating complex, high-risk, or ambiguous matters appropriately.

• Stakeholder experience: Communicating clearly and professionally, setting expectations, and

resolving cases with fairness and respect, including effective de-escalation when needed.

• Operational contribution: Identifying recurring issues, trends, and process improvements that

strengthen investigation quality, consistency, and efficiency.

Overview: HR Operations is the foundation of a strong One HR, and our primary role is to support our greatest asset our employees. We are dedicated to being a strong partner in all areas of HR by delivering high-level results and ensuring our proprietary data and transactions are secure. HR Operations strives for continued improvement and to provide a positive experience for all ICF.

Join ICF as an Immigration Specialist and Make a Global Impact!

Are you passionate about helping individuals navigate the complexities of immigration? Do you thrive in a dynamic environment where your expertise can make a real difference? If so, ICF is looking for you!

The Immigration Specialist will be handling immigration matters and related tasks for US local and occasional international hires requiring work sponsorship in partnership with our local and international HR and management teams including external immigration counsels. This individual will act as a key internal point of contact for all North American immigration needs and support all employment-based visa applications, PERM labor certifications, LPR's, and business immigration document compliance.

This position will be hybrid to the Reston, Virginia office.

Key Responsibilities

• Serve as the central point of contact for day-to-day U.S. and Canada immigration matters. Collaborate with managers, employees, recruiters, HR business partners, and external legal counsel to coordinate data collection, initiation, postings, and processing of all employment-based immigration and nonimmigrant applications.
• Provide immigration support to ICF employees, in partnership with external counsel and HR business partners, including nonimmigrant visa services, lawful permanent resident applications, immigration policy, Public Access File maintenance and compliance, and audit planning.
• Communicate clearly and effectively regarding immigration requirements, government procedures, and case processing times to HR business partners, recruiters, employees, and relevant business leaders.
• Assist with travel inquiries and employment verification letters for foreign nationals.
• Maintain updated immigration data, generate periodic reports for various business units.
• Notify the I-9 manager of all documentary changes for foreign nationals as they occur.
• Monitor work authorization document expiration dates on an ongoing basis; work closely with employees, their managers, and the HR team to ensure business continuity.
• Draft and ensure the accuracy of foreign travel documents (business travel letters, visa application support letters), and review reentry documents.
• Collaborate with ICF payroll regarding eligible tax exemptions for foreign students.
• Perform additional duties as assigned.

Job Requirements

• Bachelor's degree in communications, Business, Criminal Justice, Political Science, or a related field such as Public Policy, International Relations or Human Resources.
• 2+ years' experience in employment-based business immigration (in-bound and outbound), and PERM process.
• 1 + year of experience in the administration of immigration programs, including but not limited to F-1 OPT STEM Program/CPT, H-1B, L-1, TN, PERM, I-140 (various types of employment-based green card processes).
• 1 + year of experience providing full-cycle visa support both temporary and green card.
• 1 + year of experience with immigration database management tool INS Zoom.
• 1 + year of experience with Public Access File maintenance and compliance.
• 1 + year of experience with business immigration, and employment law fundamentals, I-9 procedures and compliance, E-Verify systems, and International HR Global Mobility processes.
• Advanced Excel and reporting skills.

Professional Skills

• Proficiency with Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to safeguard confidential information.
• Ability to research and interpret federal regulations.
• Attention to detail, including the ability to review documents and other work and make corrections.

Desired:

• Prior experience with Workday (or related) Human Capital System

Join us in HR Operations and be a part of a team that supports our employees and strives for excellence in all areas of HR. Apply today to make a difference at ICF!

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. The use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is:

$73,403.00 - $124,784.00 Reston, VA (VA30)

This role has a minimum base pay from $17.00 per hour with higher starting pay available based on experience.

Purpose:

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available.

Qualities we look for:

• Friendly and enthusiastic
• Entrepreneur and hard-working
• Honest and accountable

Essential Job Functions:

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company's safety processes.
• Act and work in a manner consistent with the company's core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Minimum Eligibility Requirements:

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Potential travel to other stores for support.

Working Conditions (travel & environment):

• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements:

• Medium Work Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours:

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Pickup Hours:

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards:

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity:

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

HealthPro Heritage has a great Licensed Physical Therapist Assistant (PTA) Opportunity - Great Full time Opportunity - Home Health - Fairfax/Alexandria Area.

Why Choose HealthPro Heritage?

• Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions.
• Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
• Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
• Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
• Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

Join Us in Making a Difference

At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.

Also open to PRN.

Responsibilities

• Patient Care: Assist in implementing treatment plans designed by Physical Therapists. Provide direct patient care including therapeutic exercises, manual therapy, and modality applications.
• Treatment and Education: Monitor and document patient progress, report observations to the Physical Therapist, and educate patients and families on treatment protocols, exercises, and self-care techniques.
• Documentation: Accurately document patient treatments, progress, and responses in compliance with facility policies and regulatory standards.
• Collaboration: Work closely with Physical Therapists, other healthcare professionals, and support staff to ensure coordinated patient care and effective treatment outcomes.

Qualifications

• Education: Associate's degree in Physical Therapist Assisting from an accredited program.
• Licensure: Valid state licensure as a Physical Therapist Assistant, or license eligible.
• Skills: Strong assessment, diagnostic, and therapeutic abilities with excellent communication and interpersonal skills. Proficient in using diagnostic tools, therapy equipment, relevant software, and electronic health record systems, with a proven ability to work collaboratively in a multidisciplinary team.

HealthPro Heritage and its subsidiaries provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HealthPro Heritage and its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.