Jobs in Dove Canyon, CA

Hiring now $21.25/hr

Schedule: 4/10 schedule. Sunday, Monday, Tuesday, and Friday 4:30 am to 3:00 pm with overtime opportunities

Our cold storage warehouse is looking for energetic applicants to add to our team. Must be hard working and prepared to work in a fast-paced refrigerated warehouse setting. This is a physically demanding job. This is a full-time position with overtime.

• Free and close parking
• Learn to use pallet jacks and forklifts
• Potential salary increases after 90 days
• Successful candidates will be required to pass a post offer, pre-employment drug screen.

Hybrid: Applicants must be a California resident as of their first day of employment.

PRINCIPAL RESPONSIBILITIES:

Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a timely manner. Respond to all communications coming into Member Services in the form of email, fax, letters, chat and phone calls. Timely responses to all member communication are essential. Must effectively prioritize and flex the workload as new communication and tasks are submitted. Identify the caller's needs, clarify information, research issues, and provide solutions and/or alternatives whenever possible. Accurately and consistently document all conversations in the electronic database. This position is a liaison between the plan, the provider network, and other community agencies. The MSR positions are flexibly staffed classification and work is expected to be performed minimally at the MRS II level. However, the initial selection will be made at the entry level MSR I. Our more advanced level position of the series is the MSR III who will be required to perform a variety of complex matters.

Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating communication between departments to ensure action, cooperation, and compliance of managed care operations.

Member Services Representative I

This position which requires the ability to work as a team player within the Alliance and with external contacts, make sound judgments based on analysis of information, be an effective communicator, active listener and balance advocacy for the member with the policy provisions such as plan policies, EOC, regulatory guidelines, and DMHC/DHCS rules and regulations. The MSR provides courteous, professional, and accurate responses to incoming inquiries regarding network, plan benefits, eligibility, authorizations, plan services and guidelines, as well make decisions with the goal of ensuring member satisfaction and retention. The MSR performs a variety of complex functions and is also responsible for maintaining accurate and complete inquiry/grievance records in the electronic database. Maintains compliance with DMHC regulatory requirements and DHCS contractual obligations. MSR I staff who demonstrate proficiency in meeting, maintaining and exceeding principal performance objectives and metrics may be eligible to be promoted to a Member Services II or III role. Member Services Representative I staff may be eligible for promotion to Member Services Representative II or III positions once they have worked as a MSR I for a minimum of 12 months to be proficient with program and system knowledge in addition to meeting performance matrix requirements.

Principle duties and responsibilities

* Serve as the primary contact for members, providers and others for questions related to claims, benefits, authorizations, pharmacy, member eligibility and other questions related to Alameda Alliance and provide accurate, satisfactory answers to their inquiries or concerns.

* Respond to and resolve member service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims, behavioral health, and care coordination.

* Answer incoming calls, emails, chats, and other requests for assistance in a timely manner in accordance with departmental performance targets and provide excellent customer service while doing so. May include assisting members in person.

* Recognize and understand the difference between calls that require quick resolutions and calls which will require follow-up and handle each appropriately.

* De-escalate situations involving dissatisfied customers, offering patient assistance and support.

* Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM) system.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Interface with Grievance and Appeals, Claims, Enrollment, IT, Network Management, Pharmacy, Authorizations, and other internal departments to provide Service Excellence to our members.

* Help guide and educate members about the fundamentals and benefits of managed health care topics, to include managing their health and well-being by selecting the best benefit plan service options, maximizing the value of their health plan benefits, and choosing a quality care provider.

* Intercede with care providers (doctor's offices) on behalf of the member, assisting with appointment scheduling; connect members with internal Case Management Department for assistance as needed.

* Assist members in navigating , the Member Portal, and other health care partner online resources and websites to encourage/reassure them to use self- service tools that are available.

* Manage any issues through to resolution on behalf of the member, either on a single call or through comprehensive and timely follow-up.

* Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues.

* Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits.

* Meet the performance goals established for the position in the areas of compliance, efficiency, call quality, member satisfaction, first call resolution, punctuality, and attendance.

* Always maintain a professional level of service to members.

* Always maintain confidentiality of information.

* Consistently support the Alliance's approach to Service Excellence by adhering to established department and company standards for all work-related functions.

* Interact positively with all Alliance Departments.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Process MS Dept projects

* Serve as a back-up to manage the escalated calls.

* Perform other duties as assigned.

ESSENTIAL FUNCTIONS OF THE JOB

* Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.

* Conflict resolution: Resolve member problems/conflicts by convening with other departmental staff as needed.

* Member communications: Create and/or mail appropriate member materials and communications as needed.

* Computer: Perform ongoing data entry which assists in the maintenance of the Member Services department database to ensure data integrity.

* Comply with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.

PHYSICAL REQUIREMENTS

* Constant and close visual work at desk or computer.

* Constant sitting and working at desk.

* Constant data entry using keyboard and/or mouse.

* Constant use of multi-monitor setup

* Frequent use of telephone and headset.

* Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.

* Frequent lifting of folders, files, binders, and other objects weighing between 0 and 30 lbs.

* Frequent walking and Standing

Number of Employees Supervised: 0

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent experience preferred.

* High school diploma, GED required.

* The ability to speak and understand-bilingual: Spanish/English, Cantonese/English, Vietnamese/English, Tagalog/English are required as designated.

* A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet requirements. The successful candidate must score 90% or higher.

MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:

* Minimum one year of direct customer service experience. Call center experience and managed care experience a plus

* Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services programs.

* Demonstrated knowledge expert of AAH Member Services policies and procedures

* Consistent record of meeting, maintaining, or exceeding monthly Departmental performance metrics.

* Consistent track record of documenting Service Requests accurately and clearly and monitoring open Service Requests to ensure responses and closure.

* Consistent record of high quality of work as demonstrated through call and documentation auditing, appropriate Call Disposition coding, as well as an overall acceptable monthly Member Satisfaction Survey result as assessed by Member Services Quality Specialist, MS Trainer and Member Services Supervisor.

* Demonstrated proficiency in current Customer Relationship Management (CRM) tool, phone system software Quality Management Solution, Pharmacy Benefits Management applications (PBM), Interpreter vendor scheduling software, delegate portal solutions and the Alliance's Member portal.

* Demonstrated ability to effectively handle the department's key special projects: Member Portal Request Processing, Kaiser PTE Requests, PCP retroactive and same month requests.

* Demonstrated ability to help members face-to-face in the field and/or at the Alliance offices (walk-ins). Also highly skilled at handling issues related to member bills, transportation set-up and benefit coordination with providers and pharmacy needs.

SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):

* Ability to prioritize and adapt to changing situations in a calm and professional manner.

* Ability to maintain composure in stressful situations.

* Excellent problem-solving skills

* Ability to exhibit cooperation, flexibility, and provide assistance when talking to members, providers, and staff.

* Skill in basic data entry

* Ability to type 40 net words per minute: multi-task

* Manual dexterity to operate telephone, computer keyboard equipment.

* Speak English proficiently, clearly, and audibly.

* Memorize and retain information quickly; meet physical requirements

* Spell correctly

* Learn the policies, regulations, and rules applicable to business operations.

* Follow instructions, reason clearly, analyze solutions accurately, act quickly and effectively in emergency situations; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

* Excellent phone etiquette and ability to communicate clearly and concisely, both orally and in writing.

* Excellent interpersonal skills with the ability to interact with diverse individuals and flexibility to customize approach to meet all types of member communication styles and personalities.

* Strong verbal and written communication skills.

* Demonstrated ability to quickly build rapport and respond to members in a compassionate manner by identifying and exceeding member expectations (responding in respectful, timely manner, consistently meeting commitments).

* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the member.

* Must be self-motivated and able to work with minimal supervision

* Must be team-oriented and focused on achieving organizational goals.

* Proficient problem-solving approach to quickly assess current state and formulate recommendations.

* Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions which members can understand and act upon.

* Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal resilience.

* Ability to work regularly scheduled shifts within the Alliance's hours of operation including the training period, with scheduled lunches and breaks, flexibility to adjust daily schedules; and to work over-time and/or weekends as needed.

* Medical terminology knowledge preferred

* Ability to work within a broad systems perspective

* Experience in use of various computer systems software as well as Microsoft Windows, and Microsoft Suite, especially Outlook, Word, Excel.

* Must have reliable and stable internet connection for remote work (50-100 Mbps download speeds).

Employees who interact with members of the public may be required to be tested for Tuberculosis and fully vaccinated against COVID-19 and influenza. Successful candidates for those positions/ classifications may be required to submit proof of vaccination against influenza and/or COVID-19, a negative Tuberculosis test, or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the Human Resources department.

SALARY RANGE $22.88-$34.33 HOURLY

The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.

ASP America's Swimming Pool Company is America's premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing \"resort quality pool services\". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.

Our mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence. Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry. We continue to grow and are seeking a solution-oriented and customer-focused Pool Maintenance Technician to join our team. This position is responsible to provide excellent on-site pool cleaning and pool maintenance services to each and every customer they are assigned. This includes following our proven pool cleaning methods, handling pool chemicals in a controlled and safe manner, following all established protocols and sharing lessons learned with the rest of our team.

The ideal person for this position will love to work outdoors. They will be a self-starter who has the ability to work independently with minimal oversight and guidance. They will handle all matters with integrity and embrace the concept and requirements of delivering \"resort-quality service\".

Success in this position will be determined by the following measurable results:

• Manage a swimming pool route that includes the cleaning of swimming pools each week.
• The ability to manage a stocking of chemicals on the truck and properly adjust the water chemistry for each pool each week.
• The ability to utilize a smart phone for our Pool Ops mobile platform.
• The ability to spot equipment repair needs and communicate those needs to the office.

We are specifically looking for an individual who demonstrates these behaviors consistent with the ASP way of doing business (our culture and values):

• Acting with Integrity
• Superior Knowledge
• Passion for the Company
• Customer Focus
• Accountability and Discipline
• Respecting Others
• Excellence in ALL we do; and
• Safety First at all Times

Requirements for this position are that you have:

• (1) a valid driver's license with a clean driving record; and
• (2) the ability to lift up to 100 lbs.

No other specific experience is required as we will teach you the ASP methods designed to give our customers a great looking pool and to maximize your earning potential; however, a high school degree and Certified Pool Operator License is preferred.

This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year. A company truck will be provided which you keep fully stocked with tools and chemicals. You will receive paid vacation time following a qualifying period.

If you are interested in being considered for this position and joining our award-winning team, then we would encourage you to apply for this position. We look forward to learning more about you as you go through our hiring process.

Why Deliver with Door Dash?Door Dash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

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We’re Hiring: Real Estate Associate w/ 1600 Billable Expectation

Are you a California-licensed attorney ready to take your real estate practice to the next level? Our client’s globally recognized Real Estate team advises on commercial, residential, and non-profit transactions across all asset classes, representing some of the world’s most prominent individuals and institutions.

About the Role:

You’ll handle key aspects of complex real estate transactions - from title and survey review to closings - while advising on finance, leasing, conveyancing, entitlements, construction contracts, and complex ownership structures.

What We’re Looking For:

• Admitted and in good standing with the California Bar
• 3 - 6 years of experience in a law firm Real Estate practice
• Strong academic credentials
• Domestic experience required; international/cross-border experience a plus
• Excellent drafting, research, and communication skills

Our client is seeking a Junior Associate Attorney to join the Asset Securitization Practice Group in their San Francisco office. This is an excellent opportunity to join a finance‑focused firm known for developing innovative and practical legal solutions for complex financial transactions.

The successful candidate will have 1-3 years of experience at a law firm, bank, or other finance company.

Key Experience & Responsibilities

Our client is seeking candidates with experience in one or more of the following:

• Representing borrowers and lenders in commercial loan, lease, and/or structured finance transactions
• Representing borrowers and lenders in energy and project finance transactions
• Representing borrowers and lenders in fintech and other startup financing transactions
• Representing lenders in workout transactions
• Conducting due diligence on material agreements, organizational documents, and lien searches
• Preparing corporate housekeeping documents, financing statements, and other ancillary closing documents
• Drafting loan agreements, lease agreements, indentures, note purchase agreements, and/or offering documents related to the above transaction types

What We Are Looking For

• Strong communication and client‑relations skills
• Ability to manage multiple transactions simultaneously
• Excellent interpersonal, analytical, and writing abilities
• Superior academic credentials
• A collaborative, team‑focused approach

Qualifications

• Candidates must be members in good standing with the California Bar or eligible to waive in.

Employment Lawyer

Experience Lawyer required by highly regarded Law firm to advise on a range of employment law issues. This will include employment law litigation, including defense against FEHA and Title VII claims, wage and hour claims, class and PAGA claims, and the defense and prosecution of trade secret and unfair competition claims.

Experience representing clients in court, arbitration, and before administrative agencies, including the EEOC, CRD, and DLSE, is required.

Join Yorke Engineering, LLC, an Environmental Consulting leader in California that implements Environmental Engineering and Compliance solutions for our clients throughout California. Our mission is to solve environmental compliance problems for industrial and governmental/infrastructure facilities. We are a growing and dynamic organization of highly respected professionals. Yorke Engineering, LLC has assisted over 2,200 client organizations with their Air Quality and Environmental Compliance, Engineering, and Permitting needs. Our philosophy is to efficiently help government and industrial customers with the complex array of environmental laws and regulations. From simple permits to complex agency negotiations, from small companies to the largest of California’s organizations, Yorke successfully solves our clients’ Air Quality and Environmental challenges. Our team has over 1,000 years of combined environmental experience and consists of engineers and scientists that specialize in Air Quality, Waste, Water, CEQA, Safety, and Industrial Hygiene.

We are looking for a sharp Principal Air Quality Engineer/Scientist (Environmental Permitting and Compliance) to join our team in Northern CA. This is a full-time position at 40 hours per week in the bay area. We currently have offices in Berkeley and San Francisco but may open a new office based on candidate location. We offer competitive salaries, a full benefits package including Paid Time Off, Holidays, Full Medical/Dental/Vision, along with a 401k program with a generous company match.

Position Summary:

The Principal Air Quality Engineer/Scientist (Environmental Permitting and Compliance) performs professional engineering work, leading and executing the compliance and permitting functions in relation to Air Quality Regulations and Compliance. This candidate will be reviewing processes and equipment, analyzing permit-related technical and regulatory issues, and communicating those analyses within Yorke, the client organization, with government agencies and with the public at large. The work is challenging, broad in scope, and variable from project to project. The position involves effective communication, decision-making, and time management. The candidate performs other duties as required or assigned.

This is a Principal level position. Positions at this level are assigned to perform the more complex and sensitive duties within air quality consulting. The employee in this position will be assigned to develop business, write proposals, train and mentor other employees, and/or monitor work produced by other employees.

The candidate’s experience and qualifications we are seeking include:

• 15-25+ years of work experience in the Air Quality and/or Environmental industry in an engineering role (preferably in a consulting environment);
• Experience in the environmental services industry focusing on leading Air Quality services:
• Process and equipment review;
• Air quality permitting under BAAQMD;
• Annual Emissions Reporting;
• Air Dispersion Modeling;
• Air Quality Assessments including Data Analysis and Emission Inventories;
• General Air Quality Compliance for facilities in CA.
• Ability to manage and lead active team members on project teams towards project completion within project scope, budget and schedule and ensure quality work product and deliverables;
• Ability to manage successful relationships with clients, staff, and regulators through effective communication and expertise by fostering a collaborative environment without losing focus of quality;
• Proven track record or desire to engage in successful regulatory work in dealing with the SCAQMD, BAAQMD, SJVAPCD, EPA, CARB and/or other similar regulatory agencies;
• Experience working on-site at client facilities;
• Prepare reports and submissions in timely manner;
• Experience with handling highly technical data and technical data interpretation;
• Highly motivated to continue working in Air Quality environmental field and expand their knowledge and experience;
• CA Regulatory/Compliance experience is required.

Job Requirements:

• B.S or M.S. degree in Chemical Engineering, Environmental Engineering, or Mechanical Engineering, or other relevant technical degrees from an accredited college;
• Ability to work collaboratively in a team fashion, handle several projects at once, prioritize work, and work efficiently;
• Desire to train and share technical expertise in environmental rules and regulations with clients and team members;
• Excellent oral and written communications skills;
• Experience in conflict resolution and crisis management;
• Track record of successful analysis, interpretation, and application of rules and regulations towards practical solutions;
• Ability to think critically and develop solutions;
• Software Knowledge:
• Strong Microsoft Excel, Word, Outlook, and PowerPoint skills (required);
• Microsoft 365 Applications, including SharePoint (a plus)
• P.E. Certification (a plus).

A financial services company is seeking an experienced General Counsel to lead the company’s legal and compliance functions. This role will serve as the organization’s primary legal advisor and will oversee legal strategy, regulatory compliance, and risk management related to probate funding transactions.

The General Counsel will work closely with executive leadership to support the company’s operations while ensuring compliance with applicable probate, financial services, and consumer protection regulations.

Responsibilities

• Serve as the company’s chief legal advisor on all legal, regulatory, and compliance matters
• Provide legal guidance related to probate law, estate administration, and probate funding transactions
• Draft, review, and negotiate agreements related to probate advances, funding transactions, and vendor relationships
• Review probate filings, estate documentation, and court procedures relevant to funding transactions
• Advise leadership on legal risk associated with probate funding and related financial products
• Oversee compliance with state and federal lending regulations, consumer protection laws, and licensing requirements
• Work closely with operations and underwriting teams to ensure legally compliant funding structures and processes
• Manage outside counsel and oversee litigation matters as needed
• Develop internal policies, procedures, and compliance frameworks
• Provide legal guidance on business initiatives, market expansion, and new product offerings
• Support corporate governance and other company-level legal matters

Qualifications

• J.D. from an accredited law school; Active membership in the California State Bar
• 10–15 years of experience with a strong focus on probate law and estate administration
• Experience may be gained either at a law firm or in-house environment
• Experience reviewing probate filings, estate documentation, and court procedures
• Familiarity with financial services, lending, or funding transactions is a plus
• Strong drafting, negotiation, and legal advisory skills
• Ability to work directly with executive leadership and cross-functional teams

Compensation

• $225,000 – $250,000+ base salary, depending on experience
• Bonus eligibility

Benefits

• Competitive compensation package
• Medical, dental, and vision insurance
• 401(k) with employer contribution
• Paid time off (PTO) and paid holidays
• Flexible work arrangements (hybrid options depending on role)
• Collaborative and supportive team environment
• Opportunities for career growth and internal advancement

Location

San Francisco, CA

Hybrid schedule – minimum two days per week in office

Senior Mass Torts Associate Attorney

Location: Bay Area, California (Hybrid)

Compensation: $150,000 – $225,000 + Bonus

Schedule: Hybrid (Tuesday–Thursday in office)

A highly respected plaintiff-side litigation firm is seeking a Senior Mass Torts Associate Attorney to join its growing team in the Bay Area, California. This firm handles complex mass tort and class action litigation and offers attorneys the opportunity to work on high-impact cases with a collaborative and experienced litigation team.

This is an excellent opportunity for an attorney who wants to focus on meaningful plaintiff-side litigation without traditional billable hour pressure while working on nationally significant cases.

Responsibilities

• Manage and support complex mass tort and class action litigation
• Conduct legal research, case strategy development, and discovery
• Draft pleadings, motions, and legal memoranda
• Work closely with senior attorneys and litigation teams on case development
• Participate in depositions, hearings, and case preparation

Qualifications

• 4+ years of litigation experience preferred
• Mass torts experience required
• Strong research, writing, and analytical skills
• Experience managing complex litigation matters
• Active California Bar license

Contact: Vinita Thatcher