Jobs in Des Moines Wfh

ESSENTIAL FUNCTIONS 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.  

Administer medications, treatments, and immunizations under the direction of providers. 

Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care   

Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. 

Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. 

Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. 

Educate patients and families based on assessed needs and discharge plans. 

Promote evidence-based resources to optimize nursing practice and patient care. 

Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel. 

Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. 

Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). 

Ensure safety checklists/quality controls are completed as required. 

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.  

MINIMUM QUALIFICATIONS 

Must be comfortable operating in a collaborative, shared leadership environment.  

Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). 

Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire: 

Acceptable Certifications:  

• Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA) 

• Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)  

• Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing  

• Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.  

• Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.  

• Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP) 

• Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).  

Basic Life Support (BLS) certification required within 3 months of hire. 

Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire. 

Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office). 

Ability to work with diverse groups of people and in a collaborative, shared leadership environment. 

Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Support the professional and clinical staff through the patient visit and perform studies and tests as assigned by the physician or clinical staff. 

What you’ll do:

• Demonstrates ability to recognize and assess urgent/emergency needs of patients and initiate appropriate emergency procedures as needed. •
• Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
• Acts to facilitate interdisciplinary communication.
• Maintains appropriate aseptic technique.
• Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).
• Reports results and pertinent information to health care team members.
• Performs basic duties ie; rooming patients, obtaining vital signs, height and weight, and collection of basic patient data in the clinic.
• Assists with a variety of minor procedures, collects and labels lab specimens according to protocol and performs basic lab and clinic testing procedures (i.e. EKG, glucometer,etc.)
• Transports patients as necessary
• Assists with room preparation in between patient visits.
• Communicates changes/information regarding patient’s condition to the clinical staff.
• Sets up, operates, and maintains selected pieces of equipment.
• May be cross-trained to help perform clerical tasks to support the registration process at patient check-in

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Completion of one of the following: 
  • A 75-hour/120-hour certified Nursing Assistant Program 
  • A 136-hour certified EMT program. 
  • An accredited Medical Assistant Program. 
  • An accredited Radiography Technology Program (for limited radiography) and possess a State of Iowa Limited Radiographer Certification. 
• High School diploma or GED. 
• Must be at least 18 years of age. 
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. 
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Support the professional and clinical staff through the patient visit and perform studies and tests as assigned by the physician or clinical staff. 

What you’ll do:

• Demonstrates ability to recognize and assess urgent/emergency needs of patients and initiate appropriate emergency procedures as needed. •
• Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
• Acts to facilitate interdisciplinary communication.
• Maintains appropriate aseptic technique.
• Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).
• Reports results and pertinent information to health care team members.
• Performs basic duties ie; rooming patients, obtaining vital signs, height and weight, and collection of basic patient data in the clinic.
• Assists with a variety of minor procedures, collects and labels lab specimens according to protocol and performs basic lab and clinic testing procedures (i.e. EKG, glucometer,etc.)
• Transports patients as necessary
• Assists with room preparation in between patient visits.
• Communicates changes/information regarding patient’s condition to the clinical staff.
• Sets up, operates, and maintains selected pieces of equipment.
• May be cross-trained to help perform clerical tasks to support the registration process at patient check-in

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Completion of one of the following: 
  • A 75-hour/120-hour certified Nursing Assistant Program 
  • A 136-hour certified EMT program. 
  • An accredited Medical Assistant Program. 
  • An accredited Radiography Technology Program (for limited radiography) and possess a State of Iowa Limited Radiographer Certification. 
• High School diploma or GED. 
• Must be at least 18 years of age. 
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. 
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

• Earn a $2,000 monthly stipend while you finish the last 9 months of your RN education.

• MercyOne will reimburse your board and licensure fees.

• Once you have your licensure, start your career with MercyOne (18-month retention requirement).

• Working as a PRN Student Nurse Tech during the program is optional

Essential Key Job Responsibilities:

• Delivers assigned patient care and treatment as delegated by an RN or LPN.

• Performs or assists patients with activities including personal hygiene, bathing, ambulation, transporting, range of motion exercises, dressing/undressing, feeding, changing bandages, elimination needs, and emptying drainage devices.

• Responds to patient calls and anticipates patient needs.

• Assures patient safety and comfort through use of safe patient handling techniques, regular rounding, environmental maintenance, equipment maintenance, and other appropriate safety measures.

• Calculates intake and output (excluding IVs). Measures vital signs. 

• Performs bedside blood glucose testing. 

• Makes entries to patient health records as consistent with scope of job duties and in compliance with company policy.

• Initiates or assists with emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).

• Performs post-mortem care.

• Sets up equipment and supplies for procedures. 

• Prepares patients and rooms for procedures, admissions, and transfers. 

• Discharges patients from system.

• Observes and reports information regarding any change in physical/mental condition, behavior, or status of the patient to the nurse.

• Collects and labels specimens.

• Sets up, operates, and maintains selected pieces of equipment.

Qualifications:

• Currently enrolled in an accredited registered nursing program.

• Must be 18 years of age.

• Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.

• American Heart Association Basic Life Support (BLS) for Healthcare Providers certified within six (6) weeks of hire

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

** New ICU RN Rate **

Employment Type:

• Full Time - 36 hours per week

Shift Schedule:

• Evening Shift (11AM - 11 PM)

Position Highlights and Benefits

• Relocation incentive eligible

• Eligible for a generous Night Shift Differential

Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

• Assessment & Planning: Performs initial and ongoing patient assessments; develops individualized, outcome-based plans of care.

• Care Implementation: Coordinates and delivers patient care, delegating tasks appropriately and collaborating with interdisciplinary teams.

• Evaluation & Documentation: Regularly reassesses patients, updates care plans, and documents thoroughly.

• Communication: Effectively communicates patient status and care needs across teams and during shift transitions.

• Clinical Competence: Follows protocols, administers medications safely, and demonstrates proficiency in required systems and procedures.

• ECMO Management (if applicable): Provides advanced care to ECMO patients, including circuit management, data documentation, and technical education.

• Age-Appropriate Care: Delivers care based on developmental stages and patient-specific age needs.

• Safety & Compliance: Follows infection control, safety procedures, and regulatory standards.

• Professional Integrity: Adheres to legal, ethical, and organizational policies and participates in continuous professional development.

1. Associate degree required, BSN preferred.

2. No experience required; critical care nursing experience preferred.

3. Current Iowa RN license, (current IL license if working in IL).

4. BLS, Mandatory Reporter. 

5. ACLS within 12 months of hire.

6. Cardiac monitoring course and/or select units of advance Nursing / Critical Care Course or comparable training

7. Non-Violent Crisis Intervention Training (NVCI) within 6 months of hire

8. Basic computer skills required.

9. Ability to work with diverse groups of people.

10. Ability to work under pressure and with a large degree of independence and accountability.

11. Ability to lead/direct others in a high stress situation/environment.

12. If caring for ECLS patients as a Specialist:

• Attend and satisfy all the requirements of a formal course of study that is based upon the guidelines and recommendations set forth by the Extracorporeal Life Support Organization (ELSO), designed by the ECLS Program Coordinator, and approved by the ECLS Program Medical Director.

• Complete (72) hours of supervised ECLS case management experience

• First (36) hours obtained with a qualified preceptor at the pump

• Remaining (36) hours obtained as the primary pump specialist with a veteran specialist as the patient’s bedside RN

• Satisfactorily participate in an introductory (8) hour ECLS competency simulation workshop verified by the ECLS Coordinator and ECLS Medical Director.

• Satisfy annual requirements to maintain status as an ECLS specialist.

Provides and directs safe, effective and culturally competent care for high risk, critically acute patients with actual or potential life-threatening conditions.  Through evidence-based practice, utilizes critical thinking to assess, plan, implement and evaluate outcome-based care of patients. Provides care to critically ill patients including cardiovascular and surgical patients.  May assume responsibilities and accountability for assigned ECMO patients.  Supervises and coordinates care provided to patients by the LPN, Patient Care Assistants and other nursing team members. Facilitates communication with physicians, patient and family, other departments and/or team members. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the Mission, Vision and Values of MercyOne.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

• Earn a $2,000 monthly stipend while you finish the last 9 months of your RN education.

• MercyOne will reimburse your board and licensure fees.

• Once you have your licensure, start your career with MercyOne (18-month retention requirement).

• Working as a PRN Student Nurse Tech during the program is optional

Essential Key Job Responsibilities:

• Delivers assigned patient care and treatment as delegated by an RN or LPN.

• Performs or assists patients with activities including personal hygiene, bathing, ambulation, transporting, range of motion exercises, dressing/undressing, feeding, changing bandages, elimination needs, and emptying drainage devices.

• Responds to patient calls and anticipates patient needs.

• Assures patient safety and comfort through use of safe patient handling techniques, regular rounding, environmental maintenance, equipment maintenance, and other appropriate safety measures.

• Calculates intake and output (excluding IVs). Measures vital signs. 

• Performs bedside blood glucose testing. 

• Makes entries to patient health records as consistent with scope of job duties and in compliance with company policy.

• Initiates or assists with emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).

• Performs post-mortem care.

• Sets up equipment and supplies for procedures. 

• Prepares patients and rooms for procedures, admissions, and transfers. 

• Discharges patients from system.

• Observes and reports information regarding any change in physical/mental condition, behavior, or status of the patient to the nurse.

• Collects and labels specimens.

• Sets up, operates, and maintains selected pieces of equipment.

Qualifications:

• Currently enrolled in an accredited registered nursing program.

• Must be 18 years of age.

• Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.

• American Heart Association Basic Life Support (BLS) for Healthcare Providers certified within six (6) weeks of hire

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

** New ICU RN Rate **

Employment Type:

• Full Time - 36 hours per week

Shift Schedule:

• Night Shift (7 PM - 7 AM)

Position Highlights and Benefits

• Relocation incentive eligible

• Eligible for a generous Night Shift Differential

Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

• Assessment & Planning: Performs initial and ongoing patient assessments; develops individualized, outcome-based plans of care.

• Care Implementation: Coordinates and delivers patient care, delegating tasks appropriately and collaborating with interdisciplinary teams.

• Evaluation & Documentation: Regularly reassesses patients, updates care plans, and documents thoroughly.

• Communication: Effectively communicates patient status and care needs across teams and during shift transitions.

• Clinical Competence: Follows protocols, administers medications safely, and demonstrates proficiency in required systems and procedures.

• ECMO Management (if applicable): Provides advanced care to ECMO patients, including circuit management, data documentation, and technical education.

• Age-Appropriate Care: Delivers care based on developmental stages and patient-specific age needs.

• Safety & Compliance: Follows infection control, safety procedures, and regulatory standards.

• Professional Integrity: Adheres to legal, ethical, and organizational policies and participates in continuous professional development.

1. Associate degree required, BSN preferred.

2. No experience required; critical care nursing experience preferred.

3. Current Iowa RN license, (current IL license if working in IL).

4. BLS, Mandatory Reporter. 

5. ACLS within 12 months of hire.

6. Cardiac monitoring course and/or select units of advance Nursing / Critical Care Course or comparable training

7. TNCC

8. Non-Violent Crisis Intervention Training (NVCI) within 6 months of hire

9. High language, intermediate to high math, high critical thinking ability.

8. Basic computer skills required.

9. Ability to work with diverse groups of people.

10. Ability to work under pressure and with a large degree of independence and accountability.

11. Ability to lead/direct others in a high stress situation/environment.

12. If caring for ECMO patients:

• Attend and satisfy all the requirements of a formal course of study that is based upon the guidelines and recommendations set forth by the Extracorporeal Life Support Organization (ELSO), designed by the ECLS Program Coordinator, and approved by the ECLS Program Medical Director.
• Complete (72) hours of supervised ECLS case management experience
• First (36) hours obtained with a qualified preceptor at the pump
• Remaining (36) hours obtained as the primary pump specialist with a veteran specialist as the patient’s bedside RN
• Satisfactorily participate in an introductory (8) hour ECLS competency simulation workshop verified by the ECLS Coordinator and ECLS Medical Director.
• Satisfy annual requirements to maintain status as an ECLS specialist.

Provides and directs safe, effective and culturally competent care for high risk, critically acute patients with actual or potential life-threatening conditions.  Through evidence-based practice, utilizes critical thinking to assess, plan, implement and evaluate outcome-based care of patients. Provides care to critically ill patients including cardiovascular and surgical patients.  May assume responsibilities and accountability for assigned ECMO patients.  Supervises and coordinates care provided to patients by the LPN, Patient Care Assistants and other nursing team members. Facilitates communication with physicians, patient and family, other departments and/or team members. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the Mission, Vision and Values of MercyOne.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Medical Assistant

• Demonstrates ability to recognize urgent/emergent needs of patients and initiate appropriate emergency procedures as needed.
• Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
• Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).
• Acts to facilitate interdisciplinary communication.  Utilizes other members of the health care team in assessing the patient and analyzes patient data.  Assesses learning needs of the patient and significant others.  Gives accurate and complete information to patient and family.
• Evaluates patient and family understanding of treatment plan and/or instruc­tions.
• Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned (i.e. EKG, spirometry, tympanometry, etc.).
• Maintains appropriate aseptic technique for preparation, pro­cedures and medications administered.
• Accurately documents all patient interactions in electronic medical record.
• Reports results and pertinent information to patients and health care team members.
• Functions according to limitations or scope of license or certification.
• Performs basic medical assistant functions (vitals, rooming, assist with procedures, immunizations, medication injections etc), under direction and supervision of provider.
• Maintains professional appearance of patient exam and procedure rooms.
• Maintains supplies in assigned area

MARGINAL FUNCTIONS:

• Work includes cross coverage in other clinic areas as team needs.
• Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.
• Participates in Performance Improvement projects.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
• Certified Medical Assistant (CMA) certification or Registered Medical Assistant (RMA) certification must be obtained within first year of employment and maintained thereafter.
• Clinic/physician office experience preferred.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.

Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

** New ICU RN Rate **

Employment Type:

• Full Time - 36 hours per week

Shift Schedule:

• Evening Shift (11AM - 11 PM)

Position Highlights and Benefits

• Relocation incentive eligible

• Eligible for a generous Night Shift Differential

Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

• Assessment & Planning: Performs initial and ongoing patient assessments; develops individualized, outcome-based plans of care.

• Care Implementation: Coordinates and delivers patient care, delegating tasks appropriately and collaborating with interdisciplinary teams.

• Evaluation & Documentation: Regularly reassesses patients, updates care plans, and documents thoroughly.

• Communication: Effectively communicates patient status and care needs across teams and during shift transitions.

• Clinical Competence: Follows protocols, administers medications safely, and demonstrates proficiency in required systems and procedures.

• ECMO Management (if applicable): Provides advanced care to ECMO patients, including circuit management, data documentation, and technical education.

• Age-Appropriate Care: Delivers care based on developmental stages and patient-specific age needs.

• Safety & Compliance: Follows infection control, safety procedures, and regulatory standards.

• Professional Integrity: Adheres to legal, ethical, and organizational policies and participates in continuous professional development.

1. Associate degree required, BSN preferred.

2. No experience required; critical care nursing experience preferred.

3. Current Iowa RN license, (current IL license if working in IL).

4. BLS, Mandatory Reporter. 

5. ACLS within 12 months of hire.

6. Cardiac monitoring course and/or select units of advance Nursing / Critical Care Course or comparable training

7. Non-Violent Crisis Intervention Training (NVCI) within 6 months of hire

8. Basic computer skills required.

9. Ability to work with diverse groups of people.

10. Ability to work under pressure and with a large degree of independence and accountability.

11. Ability to lead/direct others in a high stress situation/environment.

12. If caring for ECLS patients as a Specialist:

• Attend and satisfy all the requirements of a formal course of study that is based upon the guidelines and recommendations set forth by the Extracorporeal Life Support Organization (ELSO), designed by the ECLS Program Coordinator, and approved by the ECLS Program Medical Director.

• Complete (72) hours of supervised ECLS case management experience

• First (36) hours obtained with a qualified preceptor at the pump

• Remaining (36) hours obtained as the primary pump specialist with a veteran specialist as the patient’s bedside RN

• Satisfactorily participate in an introductory (8) hour ECLS competency simulation workshop verified by the ECLS Coordinator and ECLS Medical Director.

• Satisfy annual requirements to maintain status as an ECLS specialist.

Provides and directs safe, effective and culturally competent care for high risk, critically acute patients with actual or potential life-threatening conditions.  Through evidence-based practice, utilizes critical thinking to assess, plan, implement and evaluate outcome-based care of patients. Provides care to critically ill patients including cardiovascular and surgical patients.  May assume responsibilities and accountability for assigned ECMO patients.  Supervises and coordinates care provided to patients by the LPN, Patient Care Assistants and other nursing team members. Facilitates communication with physicians, patient and family, other departments and/or team members. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the Mission, Vision and Values of MercyOne.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

POSITION PURPOSE 

The Medical Assistant supports the operation of the clinical practice by performing a variety of administrative and clinical tasks. This position is responsible for assisting physicians and other healthcare providers in delivering patient care through patient preparation, vital sign collection, documentation, and basic clinical procedures. The Medical Assistant also coordinates patient flow, maintaining accurate medical records, and ensuring a positive patient experience.   

ESSENTIAL FUNCTIONS 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.  

Administer medications, treatments, and immunizations under the direction of providers. 

Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care   

Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. 

Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. 

Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. 

Educate patients and families based on assessed needs and discharge plans. 

Promote evidence-based resources to optimize nursing practice and patient care. 

Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel. 

Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. 

Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). 

Ensure safety checklists/quality controls are completed as required. 

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.  

MINIMUM QUALIFICATIONS 

 Must be comfortable operating in a collaborative, shared leadership environment.  

Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). 

Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire: 

Acceptable Certifications:  

• Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA) 

• Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)  

• Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing  

• Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.  

• Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.  

• Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP) 

• Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).  

Basic Life Support (BLS) certification required within 3 months of hire. 

Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire. 

Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office). 

Ability to work with diverse groups of people and in a collaborative, shared leadership environment. 

Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.