Information Technology Jobs in De
32 positions found — Page 3
Process Associate - Customer Service
In the role of Process Associate you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents and third parties. You will utilize multiple department systems to provide accurate information and will be expected to comprehend and explain life and annuity products. You will be working in a fast-paced call center environment and during your day-to-day responsibilities, and you’ll maintain a positive and professional demeanor while meeting or exceeding quality and efficiency goals.
Qualifications:
Required
- High School Diploma or GED Equivalent.
- At least 1 years of experience in the job description below
Preferred
- Analytical skills
- Oral and written communication skills
- Call Center experience
- Ability to work autonomously in a hybrid environment
- Knowledge of the insurance industry or insurance products/procedures through a combination of experience and/or coursework
- Ability and willingness to learn multiple financial concepts and systems
- Flexibility in a fast-paced, team-oriented environment
- Organizational and follow through skills
- Sensitivity to service and quality
Your responsibilities include but may not be limited to
- Take initiative and ownership in every call and situation
- Provide answers and solutions in a manner all parties can understand
- Research information and handles return calls/other follow-up as needed
- Provide accurate quotes and creates business correspondence via paper or electronic format in a timely manner
- Navigate multiple computer systems/applications and utilizes search tools to find information
- Adhere to call guidelines
- Meet or exceeds department quality standards
- Document client life and annuity contracts by adding timely notes with the most current information so it is readily available to all other company personnel
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys McCamish Systems,( ) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.( ) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim – generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish’s many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
The Program Manager (PM) is a delivery leader responsible for supporting the day-to-day execution of a data center infrastructure services on behalf of IG Consulting. Working under the direction of a Senior Program Manager, the PM coordinates assigned workstreams, monitors crew activity, and ensures work is performed in compliance with our client’s Methods of Procedure (MOPs) and Standard Operating Procedures (SOPs). The PM does not perform technical work directly but is accountable for keeping assigned programs on schedule, on scope, and in line with quality and safety standards.
- Supports delivery of infrastructure services across data center campuses including high-density compute rack deployments, network infrastructure, structured cabling, break/fix operations, and rack lifecycle management
- Ensures crew activities on assigned programs follow current, approved MOPs and SOPs
- Reports to the Senior Program Manager and escalates issues, risks, and blockers in a timely manner
Core Responsibilities:
1. Program Coordination & Schedule Management
- Maintain and track program schedules for assigned workstreams, flagging schedule risks and dependencies to the Sr. PM
- Coordinate crew readiness, site access, and materials availability ahead of planned work activities
- Confirm crews have current, approved MOPs and SOPs in hand before any work begins
- Support weekly program reviews and status reporting, contributing updates on assigned programs
- Document and track action items, risks, and issues arising from daily execution
2. Infrastructure Service Delivery Oversight
- Coordinate day-to-day delivery across active service areas including high-density compute rack deployments (GB300 and similar), network infrastructure buildouts, structured cabling, break/fix operations, and rack installation and lifecycle management
- Monitor crew execution on assigned programs to ensure work is progressing per schedule and in compliance with specifications
- Confirm site readiness conditions are met prior to crew deployment — access, safety clearances, and materials in place
- Escalate execution issues, quality concerns, or MOP/SOP deviations to the Sr. PM immediately
- Support acceptance activities by ensuring team-produced documentation, test results, and as-built records are complete and accurate before submission to client
3. MOP/SOP Compliance & Quality Monitoring
- Verify that crews are executing against current, client-approved MOPs and SOPs for all assigned work activities
- Monitor quality checkpoints throughout execution and flag deviations or defects for resolution
- Support corrective action tracking when issues are identified during execution or acceptance testing
- Maintain accurate program documentation in alignment
4. Stakeholder Communication & Reporting
- Serve as a daily point of coordination for field supervisors, site leads, and crew members on assigned programs
- Communicate program status, risks, and crew updates to the Sr. PM on a regular cadence
- Support client-facing reporting by providing accurate, timely inputs on assigned workstreams
- Assist in preparing materials for governance forums, QBRs, and delivery reviews as directed
5. Team & Crew Support
- Coordinate with field supervisors and site leads to ensure crews are properly resourced and briefed for each work activity
- Support onboarding of new crew members to assigned programs, including site orientation and documentation review
- Reinforce a safety-first culture: ensure crew compliance with client EHS requirements, data center access protocols, and IG Consulting safety policies
- Escalate crew performance concerns, capacity gaps, or safety issues to the Sr. PM promptly
Qualifications Required:
- 2+ years of program or project coordination experience in data center, infrastructure, or technology deployment environments
- Ability to manage multiple concurrent workstreams and coordinate across field teams in a fast-paced environment
- Familiarity with MOP/SOP-driven execution environments and the importance of procedural compliance in live data center settings
- Strong organizational and communication skills — comfortable coordinating with crews, supervisors, and internal leadership
- Proficiency with program tracking tools: Microsoft Project, Smartsheet, or equivalent
- Familiarity with data center EHS requirements and safe work practices
Preferred:
- Experience supporting service delivery in hyperscaler data center environments (Microsoft, AWS, Google, Meta)
- Working familiarity with data center infrastructure service areas: compute rack deployments, network buildouts, structured cabling, and break/fix operations
- Experience coordinating field crews in live, access-controlled data center environments
- PMP, CAPM, or equivalent certification a plus
Apply today and embark on an exciting career with a Fortune 500 firm in Investment Banking!
12 Month Contract
Position Overview
We are seeking a detail-oriented and collaborative UAT Analyst / QA to support User Acceptance Testing efforts across multiple applications and products. This role is responsible for executing UAT test scenarios, validating business requirements, documenting test results and defects, and partnering closely with business and technology stakeholders to ensure high-quality releases.
The ideal candidate is a quick learner with strong communication skills, advanced SQL expertise, and hands-on experience using modern UAT/QA tools in an enterprise environment.
Key Responsibilities
- Understand and interpret business requirements to ensure accurate test coverage
- Develop, revise, and maintain UAT test cases for all in-scope applications
- Define test approaches, test plans, dependencies, and associated risks
- Execute end-to-end business scenarios in the UAT environment
- Document test case execution results and defects with clear, detailed evidence
- Reconcile and analyze test results across multiple test cycles and teams
- Collaborate with business users, developers, and stakeholders to clarify requirements and testing outcomes
- Provide regular UAT status updates to stakeholders and leadership
- Ensure all testing artifacts are properly updated, stored, and maintained
- Partner with UAT Manager/Lead to meet testing readiness and execution milestones
- Support and promote quality testing best practices across products
- Identify and implement process improvements to increase testing efficiency and effectiveness
Required Technical Skills (Must Have)
Candidates must clearly demonstrate the following skills on their resume:
- Advanced SQL (writing complex queries, validating data)
- UAT / QA testing experience
- qTest
- JIRA
- Confluence
- AWS (working knowledge)
- LLM / innovation tools exposure
Required Qualifications
- Proven experience performing User Acceptance Testing in a structured QA environment
- Strong understanding of software testing life cycle (STLC)
- Excellent written and verbal communication skills
- Ability to work collaboratively in a team-based environment
- High attention to detail with strong documentation skills
- Ability to quickly learn new systems, tools, and processes
Preferred Qualifications
- Experience supporting enterprise or financial services applications
- Exposure to cloud-based platforms and data-driven applications
- Experience working in hybrid or highly collaborative environments
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Lead Analyst, Credit Analytics
Location: (Wilmington, DE) Hybrid
The Role
This role will have exciting opportunity to learn and drive significant business results through optimizing our credit risk underwriting and pricing strategies. These strategies include, but not limited to, approval/decline, loan amount assignment, term, pricing, and risk appetite framework optimization to drive healthy revenue growth, loss mitigation, and streamlining of processes in support of better profitability and healthy lending portfolio.
We are looking for new team members who are excited about creating, designing and implementing new and better solutions to our business challenges with limited supervision. This role will have chance to pull the data, conduct deep analysis and investigation, apply critical thinking skills, draw insights from their work and leverage general business acumen to understand the customer behavior and develop profitable business strategies in a timely and accurate manner. The successful candidate will be able to summarizes their work and communicates effectively to management.
Working with various partners, the role will also have responsibilities of reporting, strategy implementation, strategy validation and ad-hoc analyses including customer segmentation, competitive analysis, sensitivity analysis and modeling, and performance read.
A successful candidate will expand their competencies and grow their business and industry acumen, as well as demonstrate the ability to work on complex processes or projects across the end-to-end project cycle. They will gain knowledge to suggest new answers to old questions, develop insights and push the traditional boundaries of the lending industry.
Key Responsibilities:
- Under your manager's limited guidance, you will design, recommend, document and execute consumer credit underwriting and pricing strategies via extracting and analyzing requisite historical customer performance data from multiple disparate systems.
- Utilize data query tools (i.e., R, SAS, SQL, MATLAB, Python) and decision tree analytical software to develop, test and execute new strategies.
- Leverage traditional regression model and machine learning algorithm to understand the key drivers and estimate customer behaviors by different strategy treatment
- Drive profitable business growth via developing strategy optimization framework with full credit-cycle view
- Implement Quality Control processes to ensure data accuracy.
- Continually enhance existing processes and reporting through automation, quality control, presentation and insights.
- Effectively summarize and present results and insights to management.
Qualifications:
- Bachelor Degree (Graduate Preferred) in a quantitative discipline, such as Engineering, Statistics, Economics, Business Management or Computer Science is preferred.
- 3+ years of experience in complex, data-driven problem solving. Master's or PHD degrees may offset experience.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-time employees with:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days vacation per year)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (11 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
The Inside Sales Representative (ISR) plays a key role in generating new business by connecting with owners and decision makers, qualifying prospects, and setting appointments for our Outside Sales team. This role matters because it is the engine that fuels our growth; your ability to create the first connection with potential customers ensures a steady pipeline of qualified opportunities and supports our expansion into new markets.
The ISR focuses on outbound prospecting within our Ideal Client Profile (ICP), gathering key information, and setting qualified appointments. You’ll also manage and build our prospect database to ensure accurate follow‑up and a strong flow of leads. This role is the first step in bringing in new customers and directly impacts our sales success.
Key Responsibilities
- Lead Generation: Make 80–100 outbound calls daily to identify and engage potential customers.
- Information Gathering: Gather basic information via phone, LinkedIn, and/or websites to further qualify prospects.
- Appointment Setting: Schedule a minimum of three qualified appointments per week with potential customers.
- Relationship Building and Nurturing: Set follow‑up calls and activities to further develop relationships with prospective business owners or decision makers.
- Marketing Follow‑up: Promptly contact and qualify prospects generated by marketing activities.
- Prospect Database Management: Organize prospects into categories to determine qualification, ownership, and appropriate follow‑up.
- Document all activities and interactions in the CRM tool.
- Update Inside Sales Playbook daily with total activities performed.
- Attend weekly sales meetings and report on activities performed.
Additional Duties and Responsibilities
- Develop in‑depth knowledge of the inside sales process and continually refine best practices.
- Attend Inside Sales Workshops and refine calling strategies.
- Enter new contacts and businesses into the prospect database from internal sources, acquired lists, or marketing activities.
- Generate email templates and follow‑up communication for prospects.
- Promptly follow up on chat requests generated through the website.
- Field inbound sales calls and leads from various sources and qualify for business potential.
- Document internal processes and procedures related to duties and responsibilities.
- Maintain CRM data, share best practices, improve processes, and provide clear and consistent reporting to management.
What You Bring
- Strong phone skills with the ability to reach prospects creatively, identify decision makers, and handle objections professionally.
- 1-3 years of sales experience
- High energy and drive with strong conversational skills.
- Persistence in reaching decision makers and identifying key information about prospects.
- Skill in preparing written communications and materials.
- Interpersonal skills including communication, active listening, and customer care.
- Ability to redirect prospects on the phone and adapt quickly to changes.
- Typing skills for quick and accurate data entry.
- Self‑motivation and discipline to adhere to the inside sales process.
Benefits
- Commission‑based incentives
- Premier health, dental, and vision benefits
- 401(k) retirement plan
- Complete on‑the‑job training and support
- Fun working environment and culture
- Onsite gym & cafe
- Hybrid schedule
- Great opportunity for advancement
Salary:
$40,000 - $60,000
Data Developer Do you have experience developing and maintaining data pipelines? Can you support enterprise data access systems applications? Can you maintain technical expertise to aid other information technology personnel? If so, this Sr Data Developer opportunity could be a fit for you! What You'll Do: Analyze and evaluate system applications.
Develop new and maintain existing applications of high complexity as per specifications including developing application code, testing completed applications, and develop required documentation as defined by company development standards.
Maintain strict adherence to standards for documentation, development techniques, testing, and other related development activity.
Conduct research and maintain high level of knowledge in systems software/hardware to ensure operations and implementations are of the highest quality.
Assist the business with process improvements where needed.
Keep Application Development Manager, Project Manager, and team members informed on status of deliverables.
Provide twenty-four hour support for computer operation of production systems as needed.
Assist in determining the causes of system problems by conferring with technical, business unit and system personnel.
Give guidance and direction, as needed, to development staff and Consultants on technical matters.
Create functional design of principle system components and formulate system scope, objectives, functional requirements and deliverables.
Design complex technology configurations to satisfy business requirements and create, execute and maintain project plans for complex systems.
Participate in the integration of new systems and recommend new technology.
Manage day to day operations and administration of applicable production applications.
Participate in regular meetings to keep both the business and IT staff informed of productivity objectives, goals and concerns.
Communicate with developers on the problem resolution process and provide information pertaining to the system.
Verify application logic by preparing test data and test plans, test and debug system applications, verifying test results and by providing guidance to others.
Direct or perform systems-related special projects as requested.
What It Takes to Join Our Team: College degree or equivalent plus five years relevant experience required; or master's degree in computer science, computer engineering, or MIS plus three years relevant experience required.
Three years' experience in insurance or finance data processing preferred.
Knowledge of data handling methods, development techniques and one or more development programming languages.
Oral and written communication skills as appropriate to this position.
Reasonably regular and predictable attendance.
Ability to read, write and speak the English language.
Ability to work from our office in West Des Moines, Iowa.
What We Offer You: When you're on our team, you get more than a great paycheck.
You'll hear about career development and educational opportunities.
We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options.
We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun.
Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.
Farm Bureau....where the grass really IS greener! Work Authorization/Sponsorship: Currently, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.
Applicants must be currently authorized to work in the United States on a full-time, permanent basis.
We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.
For example, we are not considering candidates with OPT status.
* Will fill this position at appropriate level.
Job Description
Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we're looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you're a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you're prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.
Why Join Platinum?
Four-Day Workweek
Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.
Uncapped Earning Potential
This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.
Ongoing Support & Resources
Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You'll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.
Cutting-Edge AI Training
Get an edge on the competition with our new AI-driven training platform. You'll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum's proven 10-step sales system—faster and more confidently than ever before.
Your Day-to-Day
1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum's supplemental insurance solutions.
2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.
3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.
What You'll Enjoy
- High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
- Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
- Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
- Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
- Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.
- Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.
Who Thrives Here
- Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
- Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
- Continuous Learners: You're excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
- Flexible Travelers: You're comfortable with overnight travel Monday–Thursday and are 18+ years old.
Ready to Take the Leap?
If the idea of earning what you're worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we'd love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.
About Platinum
Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum's products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they're starting from.
Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.
- Property/Casualty Farm Bureau is looking for a strong data driven professional to join our team and help us live out our mission of protecting livelihoods and futures.
In this role, you will perform statistical analysis as part of the predictive modeling team and assist in the delivery of pricing models and competitive research.
Candidate must be local to the Des Moines area, or willing to relocate as at least three days in the office is required per week.
Candidates must also have predictive modeling or actuarial experience.
Who We Are: At Farm Bureau Financial Services, we make insurance simple so our client/members can feel confident knowing their family, home, cars and other property are protected.
We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take.
We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do: Develop, implement, and document predictive models Interpret results to audiences of various technical knowledge Test, validate, and correct / clean data as needed Collaborate with managing actuaries on the pricing teams to deliver results What It Takes to Join Our Team: College degree plus 3 years predictive modeling experience required.
Property Casualty experience preferred.
Must have strong skills with SQL, R, Emblem or other predictive modeling software.
Be team focused and be able to work in a collaborative work environment.
Strong communication and presentation skills.
What We Offer You: When you're on our team, you get more than a great paycheck.
You'll hear about career development and educational opportunities.
We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options.
We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun.
Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.
Farm Bureau....where the grass really IS greener! Work Authorization/Sponsorship Applicants must be currently authorized to work in the United States on a full-time basis.
We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.
For example, we are not able to sponsor OPT status.
We're on the hunt for curious, motivated individuals to test and review online money-making opportunities featured on FinanceBuzz. If you enjoy discovering new platforms and sharing your experience, this flexible gig could be perfect for you.
Responsibilities:
Explore and try various side hustle options (cashback sites, survey apps, etc.)
Document and report your experience with each platform
Track potential earnings and ease of use
Share insights to help improve user recommendations
Requirements:
Basic tech skills and a stable internet connection
Comfortable navigating apps and websites
Ability to work independently
No prior experience required
Benefits:
Set your own schedule – work anytime, from anywhere
Try real ways to earn money online
Get paid to share honest feedback
Ideal for side-income seekers, students, or remote workers
Start exploring side hustle opportunities here.
Remote working/work at home options are available for this role.
We’re offering a role for someone who wants to lead their own side-income project in their spare time. You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run them like mini projects.
You’ll get curated content to guide your decisions. The goal is to find manageable, sustainable income streams that don’t interfere with your full-time role.
Responsibilities:
Evaluate side-hustle options and pick those you believe you can execute
Plan and carry out your selected projects or tasks
Track metrics—time invested, return, conversion rates
Refine your focus toward the best-performing hustles
Requirements:
Employed full time or committed to another primary role
Basic skills for remote work (internet, device)
Project mindset: set goals, measure outcomes, adjust
Persistence and consistency
Strong Traits:
Analytical
Willing to adapt
Growth-oriented
Benefits:
No fixed schedule
Remote and flexible
Ability to scale your side work over time
Tools and guidance included
