Jobs in Dawson Minnesota Remote
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Position Summary The Water Specialist ensures all product contact water (city water and plant generated potable water) used in the facility meets regulatory FDA Grade ‘A' Pasteurized Milk Ordinance (PMO) requirements and internal food safety and quality standards. This role oversees water treatment systems, monitors water quality, supports compliance with FDA/FSMA, and ensure all water used in manufacturing, sanitation, ingredient preparation and CIP systems is compliant with internal, customer, and regulatory expectations. Essential Functions
Water Quality Monitoring & ControlConduct routine sampling/testing following PMO Chapter 7 and company requirements.
Maintain and calibrate water analysis equipment (e.g. chlorine meters, turbidity meters…).
Maintain accurate logs for raw, treated, and post-treatment water.
Conduct trend analysis to identify areas with continuous improvement opportunity.
Water System ManagementMonitor and maintain water treatment, filtration, RO, UV and/or chemical dosing systems.
Manage water inventory through planning and predicting production of potable water and purchase of city water.
Ensure proper functioning of backflow preventers, piping, storage tanks and distribution systems.
Participate in maintenance planning and troubleshooting of water system components.
Maintain sanitary design and hygienic standards for all water contact infrastructure, including:
CIP rinse and final rinse water.
Direct-contact water used in equipment, valves, and product pathways.
Auxiliary systems (condensate of whey/evaporator water reuse, RO water, softened water).
Ensure proper function and sanitation of water filtration, reverse osmosis/polishers, chemical treatment (chlorination, chlorine dioxide generation…), UV systems, and CIP integrated water routes.
Partner with Maintenance to troubleshoot water heaters, boilers, supply lines, and backflow preventers.
ComplianceEnsure water quality meets PMO Chapter 7 requirements, FDA/FSMA Preventive Controls, and state dairy regulations.
Maintain complete water system records for FDA/state inspections, IMS audits, and third-party audits.
Support hazard analyses (HACCP/PC) with specific focus on water as an ingredient and indirect-contact risk factor.
Lead water-related corrective action investigations and preventive action documentation.
Documentation, Reporting & Continuous ImprovementMaintain water sampling schedules, test results, calibration records, and system maintenance documentation.
Update and manage SOPs and SSOPs for dairy water systems, CIP water use, and water testing protocols.
Provide monthly reports to Quality/Food Safety leadership summarizing trends, deviations, and system performance.
Identify opportunities to optimize water usage, reduce chemical consumption, and improve microbial control.
Training & Cross-Functional SupportTrain CIP operators, production, and sanitation teams on proper water quality expectations and testing procedures.
Support Engineering during new equipment installations or modifications to ensure water contact areas meet sanitary design.
Serve as the dairy plant's subject matter expert during customer visits, SQF/BRC audits, and regulatory inspections.
Competencies
Page Break Problem Solving/Analysis
Integrity
Dependable
Strong Communication Skills
Teamwork
Innovative
Computer Skills
Time Management/Initiative
Attentive to detail
Continuous Learning
Page Break Supervisory ResponsibilityThis position has no supervisory responsibilities but will provide guidance and direction to plant staff.Work EnvironmentThis job operates in an office, lab and plant environment. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving mechanical parts and vibration. Exposed to extreme temperature variations. The noise level in the work environment and job sites can be loud.Position Type/Expected Hours of WorkThis is a full-time position, typically working Monday through Friday. This position may require some work on weekends and holidays.TravelLess than five percent travel expected for this position. Required Education, Experience & Certifications
Associate's or Bachelor's degree in Food Science, Dairy Science, Microbiology, Environmental Science, or related field—or equivalent experience.
2+ years in dairy manufacturing, water treatment, or environmental monitoring.
Understanding of CIP systems, dairy sanitation, and hygienic design principles.
Familiarity with PMO Chapter 7, FSMA, and state dairy regulatory requirements.
Experience with microbial testing, water analysis equipment, and trend evaluation.
Preferred Education
, Experience & Certifications
Bilingual in English/Spanish.
HACCP and/or Preventive Controls Qualified Individual certification.
Experience with RO systems, evaporator condensate reuse (COW), and dairy utility systems.
Knowledge of SSOP development, CIP troubleshooting, and environmental microbiology.
Additional Eligibility QualificationsMinimum age requirement is 18. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of responsibilities, duties or tasks that are required of the employee for this job. Responsibilities, duties and tasks may change at any time with or without notice.
Position Summary The Water Specialist ensures all product contact water (city water and plant generated potable water) used in the facility meets regulatory FDA Grade ‘A' Pasteurized Milk Ordinance (PMO) requirements and internal food safety and quality standards. This role oversees water treatment systems, monitors water quality, supports compliance with FDA/FSMA, and ensure all water used in manufacturing, sanitation, ingredient preparation and CIP systems is compliant with internal, customer, and regulatory expectations. Essential Functions
Water Quality Monitoring & ControlConduct routine sampling/testing following PMO Chapter 7 and company requirements.
Maintain and calibrate water analysis equipment (e.g. chlorine meters, turbidity meters…).
Maintain accurate logs for raw, treated, and post-treatment water.
Conduct trend analysis to identify areas with continuous improvement opportunity.
Water System ManagementMonitor and maintain water treatment, filtration, RO, UV and/or chemical dosing systems.
Manage water inventory through planning and predicting production of potable water and purchase of city water.
Ensure proper functioning of backflow preventers, piping, storage tanks and distribution systems.
Participate in maintenance planning and troubleshooting of water system components.
Maintain sanitary design and hygienic standards for all water contact infrastructure, including:
CIP rinse and final rinse water.
Direct-contact water used in equipment, valves, and product pathways.
Auxiliary systems (condensate of whey/evaporator water reuse, RO water, softened water).
Ensure proper function and sanitation of water filtration, reverse osmosis/polishers, chemical treatment (chlorination, chlorine dioxide generation…), UV systems, and CIP integrated water routes.
Partner with Maintenance to troubleshoot water heaters, boilers, supply lines, and backflow preventers.
ComplianceEnsure water quality meets PMO Chapter 7 requirements, FDA/FSMA Preventive Controls, and state dairy regulations.
Maintain complete water system records for FDA/state inspections, IMS audits, and third-party audits.
Support hazard analyses (HACCP/PC) with specific focus on water as an ingredient and indirect-contact risk factor.
Lead water-related corrective action investigations and preventive action documentation.
Documentation, Reporting & Continuous ImprovementMaintain water sampling schedules, test results, calibration records, and system maintenance documentation.
Update and manage SOPs and SSOPs for dairy water systems, CIP water use, and water testing protocols.
Provide monthly reports to Quality/Food Safety leadership summarizing trends, deviations, and system performance.
Identify opportunities to optimize water usage, reduce chemical consumption, and improve microbial control.
Training & Cross-Functional SupportTrain CIP operators, production, and sanitation teams on proper water quality expectations and testing procedures.
Support Engineering during new equipment installations or modifications to ensure water contact areas meet sanitary design.
Serve as the dairy plant's subject matter expert during customer visits, SQF/BRC audits, and regulatory inspections.
Competencies
Page Break Problem Solving/Analysis
Integrity
Dependable
Strong Communication Skills
Teamwork
Innovative
Computer Skills
Time Management/Initiative
Attentive to detail
Continuous Learning
Page Break Supervisory ResponsibilityThis position has no supervisory responsibilities but will provide guidance and direction to plant staff.Work EnvironmentThis job operates in an office, lab and plant environment. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving mechanical parts and vibration. Exposed to extreme temperature variations. The noise level in the work environment and job sites can be loud.Position Type/Expected Hours of WorkThis is a full-time position, typically working Monday through Friday. This position may require some work on weekends and holidays.TravelLess than five percent travel expected for this position. Required Education, Experience & Certifications
Associate's or Bachelor's degree in Food Science, Dairy Science, Microbiology, Environmental Science, or related field—or equivalent experience.
2+ years in dairy manufacturing, water treatment, or environmental monitoring.
Understanding of CIP systems, dairy sanitation, and hygienic design principles.
Familiarity with PMO Chapter 7, FSMA, and state dairy regulatory requirements.
Experience with microbial testing, water analysis equipment, and trend evaluation.
Preferred Education
, Experience & Certifications
Bilingual in English/Spanish.
HACCP and/or Preventive Controls Qualified Individual certification.
Experience with RO systems, evaporator condensate reuse (COW), and dairy utility systems.
Knowledge of SSOP development, CIP troubleshooting, and environmental microbiology.
Additional Eligibility QualificationsMinimum age requirement is 18. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of responsibilities, duties or tasks that are required of the employee for this job. Responsibilities, duties and tasks may change at any time with or without notice.
This role oversees water treatment systems, monitors water quality, supports compliance with FDA/FSMA, and ensure all water used in manufacturing, sanitation, ingredient preparation and CIP systems is compliant with internal, customer, and regulatory expectations.
Essential Functions Water Quality Monitoring & ControlConduct routine sampling/testing following PMO Chapter 7 and company requirements.
Maintain and calibrate water analysis equipment (e.g.
chlorine meters, turbidity meters…).
Maintain accurate logs for raw, treated, and post-treatment water.
Conduct trend analysis to identify areas with continuous improvement opportunity.
Water System ManagementMonitor and maintain water treatment, filtration, RO, UV and/or chemical dosing systems.
Manage water inventory through planning and predicting production of potable water and purchase of city water.
Ensure proper functioning of backflow preventers, piping, storage tanks and distribution systems.
Participate in maintenance planning and troubleshooting of water system components.
Maintain sanitary design and hygienic standards for all water contact infrastructure, including: CIP rinse and final rinse water.
Direct-contact water used in equipment, valves, and product pathways.
Auxiliary systems (condensate of whey/evaporator water reuse, RO water, softened water).
Ensure proper function and sanitation of water filtration, reverse osmosis/polishers, chemical treatment (chlorination, chlorine dioxide generation…), UV systems, and CIP integrated water routes.
Partner with Maintenance to troubleshoot water heaters, boilers, supply lines, and backflow preventers.
ComplianceEnsure water quality meets PMO Chapter 7 requirements, FDA/FSMA Preventive Controls, and state dairy regulations.
Maintain complete water system records for FDA/state inspections, IMS audits, and third-party audits.
Support hazard analyses (HACCP/PC) with specific focus on water as an ingredient and indirect-contact risk factor.
Lead water-related corrective action investigations and preventive action documentation.
Documentation, Reporting & Continuous ImprovementMaintain water sampling schedules, test results, calibration records, and system maintenance documentation.
Update and manage SOPs and SSOPs for dairy water systems, CIP water use, and water testing protocols.
Provide monthly reports to Quality/Food Safety leadership summarizing trends, deviations, and system performance.
Identify opportunities to optimize water usage, reduce chemical consumption, and improve microbial control.
Training & Cross-Functional SupportTrain CIP operators, production, and sanitation teams on proper water quality expectations and testing procedures.
Support Engineering during new equipment installations or modifications to ensure water contact areas meet sanitary design.
Serve as the dairy plant's subject matter expert during customer visits, SQF/BRC audits, and regulatory inspections.
Competencies Page Break Problem Solving/Analysis Integrity Dependable Strong Communication Skills Teamwork Innovative Computer Skills Time Management/Initiative Attentive to detail Continuous Learning Page Break Supervisory ResponsibilityThis position has no supervisory responsibilities but will provide guidance and direction to plant staff.Work EnvironmentThis job operates in an office, lab and plant environment.
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving mechanical parts and vibration.
Exposed to extreme temperature variations.
The noise level in the work environment and job sites can be loud.Position Type/Expected Hours of WorkThis is a full-time position, typically working Monday through Friday.
This position may require some work on weekends and holidays.TravelLess than five percent travel expected for this position.
Required Education, Experience & Certifications Associate's or Bachelor's degree in Food Science, Dairy Science, Microbiology, Environmental Science, or related field—or equivalent experience.
2+ years in dairy manufacturing, water treatment, or environmental monitoring.
Understanding of CIP systems, dairy sanitation, and hygienic design principles.
Familiarity with PMO Chapter 7, FSMA, and state dairy regulatory requirements.
Experience with microbial testing, water analysis equipment, and trend evaluation.
Preferred Education , Experience & Certifications Bilingual in English/Spanish.
HACCP and/or Preventive Controls Qualified Individual certification.
Experience with RO systems, evaporator condensate reuse (COW), and dairy utility systems.
Knowledge of SSOP development, CIP troubleshooting, and environmental microbiology.
Additional Eligibility QualificationsMinimum age requirement is 18.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of responsibilities, duties or tasks that are required of the employee for this job.
Responsibilities, duties and tasks may change at any time with or without notice.
In this role, you'll help keep our production systems running safely and efficiently. You'll install, repair, calibrate, and maintain the controls and instrumentation that support our food‑processing operations. You'll also help troubleshoot issues, support preventive maintenance, and contribute to projects that improve our equipment and processes.What You'll Do
• Install, maintain, and calibrate controls and instrumentation used in food production.• Develop PLC programs and help design SCADA control system architecture.• Troubleshoot equipment issues, identify root causes, and make effective repairs.• Complete both scheduled and unscheduled repairs on plant equipment.• Read and understand equipment manuals, electrical drawings, P&IDs, and work orders.• Safely operate utility systems (steam, ammonia, compressed air, electrical, water, etc.).• Complete corrective action tasks within 30 days.• Use and handle chemicals safely while wearing proper protective equipment.• Lead and manage large controls projects—from building and programming to testing.• Maintain training required to serve on the emergency response team.• Follow all food safety and GMP requirements to ensure product quality.• Respond quickly to production floor controls requests to prevent lost production time.What You Bring
• Strong technical skills• Good problem‑solving ability• Clear communication• Comfort using computers• Ability to manage your time and take initiativeWork Environment
You'll work in a mix of office, shop, and production plant settings. You may occasionally be exposed to:• loud noise• moving mechanical parts• temperature changes• fumes or airborne particles• vibrationSchedule
This is a full‑time night shift position.You'll work 11-12 hour shifts on an alternating schedule that includes weekends and holidays.This role also participates in an on‑call rotation.Travel
Minimal—less than 5%.Required Education & Experience
• High school diploma or GED• Associate degree in a related technical field OR equivalent years of controls experience• Basic computer skillsPreferred Qualifications
• Knowledge of ammonia refrigeration systems• Ability to speak both English and SpanishAdditional Requirements
• Must be at least 18 years old• Must have a valid driver's license (or be able to obtain one before starting)Other Notes
This job description is not a complete list of every duty or responsibility. Tasks may change as needed.
This role supports building projects, repairs, and improvements across Valley Queen facilities. The primary focus is on maintaining and improving plant infrastructure
, with hands‑on construction, repair, and maintenance work.What You'll Do
Perform carpentry work
on Valley Queen-owned rental homes, temporary project structures, and other assigned projects
Complete small concrete projects
, including drilling, cutting, demolition, prep work, forming, pouring, and finishing
Install, maintain, and repair flooring systems
, including tile floors
Repair and maintain painted and caulked surfaces
, especially in areas that require heavy wash‑downs using industrial materials
Operate large equipment
for construction projects and snow removal
during winter months
Coordinate and oversee outside contractors
, ensuring work quality meets Valley Queen standards and safety rules
Address facility issues listed in the corrective action system
in a timely manner
Follow all safety, food safety, and quality standards
to support a safe work environment
Complete required safety and quality training
on time
Keep shops, vehicles, tools, and work areas clean, organized, and safe
Use tools, materials, and supplies responsibly to maintain facilities efficiently and cost‑effectively
Look for ways to improve processes, safety, and facility conditions
Skills & Qualities We're Looking For
Strong technical and construction skills
Ability to solve problems
and work independently
Good communication skills
Basic computer skills
Strong time management
and initiative
Takes pride in quality work and safety
Supervisory Responsibilities
This position does not supervise other employees
Work Environment
Work takes place in a plant and shop setting
May be exposed to noise, moving equipment, vibration, dust, and temperature changes
Use of safety equipment is required
Physical Requirements
Physical requirements are outlined in a separate functional job description
Schedule & Hours
Full‑time position
Typically works 10-12 hour shifts, Monday through Thursday
Fridays as needed
On‑call during winter months
for snow events
Travel
Minimal travel required (less than 5%)
Required Qualifications
High school diploma or GED
Associate degree in a related technical field or
equivalent construction experience
Basic computer skills
Must be at least 18 years old
Must have or be able to obtain a valid driver's license
Preferred Qualifications
Bilingual in English and Spanish
Additional Information
This job description is intended to describe the general nature of the role. Duties and responsibilities may change based on business needs.Monday - Thursday; Friday's as needed10-hour days w/weather weather-related on-call work.
¿Por qué entregar con DoorDash?
DoorDash es el líder número uno de la categoría en entregas de comida, retiro de comida y entregas de tiendas de conveniencia en EE. UU., con la confianza de millones de clientes todos los días. Como Dasher, tendrás múltiples oportunidades de ganancias y podrás trabajar cuando te convenga. Ya sea que busques un trabajo adicional o a tiempo completo, entregar con DoorDash te brinda la oportunidad de ganar dinero extra bajo tus propios términos.
- Varias formas de ganar:ya sea que entregues comidas, comestibles u órdenes minoristas, DoorDash ofrece diversas oportunidades de ganancias para que maximices tu tiempo.
- Flexibilidad total:haz dashes cuando te convenga. Establece tus propios horarios y trabaja tanto o tan poco como quieras.
- Sabes cuánto ganarás:un modelo de pago claro y conciso te permite conocer el monto mínimo que ganarás antes de aceptar cualquier oferta.
- Flujo de dinero instantáneo:recibe el pago el mismo día que haces un dash con DoorDash Crimson*, sin tarifas de depósito ni esperas.
- Comienzo rápido y sencillo:regístrate en minutos y sal a hacer dashes rápidamente.**
- Proceso simple:solo recoge, entrega y cobra. Ten tu día de pago siempre en el bolsillo.
Requisitos básicos
- Mayor de 18 años*** (mayor de 21 para las entregas de alcohol)
- Cualquier auto, ciclomotor o bicicleta (en algunas ciudades)
- Número de licencia de conducir
- Número del seguro social (solo en EE. UU.)
- Acceso consistente a un teléfono inteligente
Cómo registrarse
- Haz clic en “Registrarse y postularse ahora” y completa el proceso de registro.
- Descarga la aplicación Dasher de DoorDash y comienza a hacer dashes.
*Sujeto a los requisitos de elegibilidad y a una verificación de identidad exitosa. La cuenta de depósito DoorDash Crimson es establecida por Starion Bank, miembro de la FDIC. La tarjeta de débito Visa® DoorDash Crimson es emitida por Starion Bank.
**Sujeto a elegibilidad.
***Debes ser mayor de 19 años en Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, Nueva Jersey, Nuevo Mexico, Texas, Utah y Virginia del Oeste.
Información adicional
Hacer dashes con DoorDash es una gran oportunidad de obtener ganancias para cualquier persona que busque un trabajo de entregas a medio tiempo, estacional, flexible, los fines de semana, después de la escuela, temporario o estable. Entrega con DoorDash y gana dinero extra mientras te conviertes en tu propio jefe. Haz dashes cuando más te convenga. Regístrate hoy.
Remote working/work at home options are available for this role.
:Overview of Unit/Department
Expand your healthcare knowledge and experience while maintaining your skills at the bedside. Consider joining our team in a hybrid position in a cross training role which includes both bedside nursing shifts and an opportunity to grow new skills as a virtual nurse. Our Virtual Nursing Command Center is full of advanced technology that gives our patients an extra level of monitoring from admission to discharge. Our virtual nurses are centrally located in the Virtual Command Center at Cox South. They use this technology to support our bedside RNs with tasks to make lighten their workload as well as monitor patient’s vital signs, assist with admissions and discharges, and collaborate with our virtual physicians, pharmacists, respiratory therapists, and Early Intervention Team! If you are on the search for a new way to expand your nursing knowledge come and give Virtual Nursing a go!
Additional Information About the Position for Qualified Candidates
•Up to $6,00.00 Sign-On Bonus
• Up to 40 hours of front-loaded Paid Time Off
• Up to $3,000 Relocation bonus
• $1.00 Certification pay
• $1.00 BSN pay
• Career Ladder Bonus eligible up to $5,000.00
Job Summary
The Medical-Surgical nurse is responsible for managing the care of the adult or geriatric patient experiencing general medical conditions or general surgical procedures. The nurse must be able to assess patient condition, administer medications, change dressings, monitor vital signs, keep records and provide patients and families with support and education. The Medical-Surgical nurse maintains a wide array of medical care knowledge in order to care for a diverse group of patients. The hybrid virtual eAcute nurse will work at least one shift per pay period as an eAcute Virtual Med surg nurse and the remainder of shifts as a bedside nurse. The eAcute Virtual Med-Surg nurse is a pivotal member of the healthcare team to assist with managing the care of the adult or geriatric patient experiencing general medical conditions or general surgical procedures. The virtual nurse will assist with tasks such completing the admission and discharge process, care plan development and maintenance, patient education, medication and discharge teaching, care coordination, mentoring of new nurses, and implementation of evidence-based care. The virtual eAcute nurse assists the primary bedside nurse with nursing tasks not required to be done in person as well as real-time quality and patient safety surveillance. The eAcute Virtual Med-Surg nurse maintains a wide array of medical care knowledge in order to care for a diverse group of patients. Virtual training begins after successful 12-week orientation period as bedside nurse.Education: ▪ Required: Graduate of an accredited nursing program or NLN approved program ▪ Preferred: Bachelor’s Degree in Nursing
Experience: ▪ Required: At least two years’ nursing experience ▪ Preferred: Preceptor and Charge nurse experience
Skills: ▪ Accountable and responsible for own safe clinical practice ▪ Basic computer skills and knowledge ▪ Excellent customer service skills ▪ Thrives in rapidly changing environment ▪ Self-motivated ▪ Excellent verbal and written communication skills ▪ Demonstrate effective leadership abilities ▪ Exhibits valuable time management skills ▪ Strong critical thinking/problem solving skills. ▪ Flexibility and ability to work in a multi-tasking environment.
Licensure/Certification/Registration: ▪ Required: RN license active in the state of Missouri
Remote working/work at home options are available for this role.
Life Insurance Signature / Authority Limits
$5M Signature / $7.5M Authority
PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.
PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.
Job Summary
Builds relationships with Financial Advisors and internal partners. Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.
Primary Duties & Responsibilities
- Field & Client Experience.
- Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.
- Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal.
- Responsible for prescreen inquiries.
Underwriting
- Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with occasional guidance, as needed.
- Uses advanced UW knowledge and expertise to provide the appropriate level of underwriting skill and mentoring to UWs.
- Uses advanced skills to review applications and adheres to underwriting standards.
- Solves complex problems and escalations.
- Advanced level of experience with NM product types and changes
- Models change agility while maintaining mortality and morbidity expectations.
- Demonstrates continuous learning through the early adoption of new ways of underwriting.
- Proficient with Reinsurance programs and able to determine where to best place a case.
- Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.
- Provides active case and requirement management and provides customized service with guidance.
- Demonstrates advanced ability to communicate & negotiate with Field Partners to explain modified or declined decisions & assist in policy placement.
- Provides advanced financial, medical, and lay underwriting assessments and offers innovative solutions to keep Northwestern Mutual as the choice of our customers.
- Actively utilizes the most effective means to obtain the necessary information, including Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.)
- Collaborates with medical directors and technical staff.
- Responsible for adherence to procedures and regulatory processes.
- Understands and meets all quality, service, and production goals.
- Partners with Underwriting Support for case management.
- Cross-Functional leadership.
- Subject matter expert in product process w/collaboration w/functional partners and participates in projects and department initiatives.
- Collaborates and designs P3 curriculum with L&D/Tech Team.
Qualifications
- A bachelor's degree preferred or demonstrated consistent success in prior Underwriting role as evidence by satisfactory case management and quality review.
- Minimum of 5 years of underwriting experience.
- Analytical skills with an established record to make independent decisions on complex cases and apply sound judgment in the application of rules.
- Excellent written and oral communication skills with the ability to handle confidential information, exercise tact, diplomacy, and resourcefulness.
- Proficient in computer skills and using various software packages.
- Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.
- A high degree of organization and the ability to establish priorities and meet deadlines.
- Demonstrated strong leadership skills and a high degree of self-motivation and initiative to lead projects or committees.
- Displays agility to manage multiple tasks and adapt in a changing work environment.
#LI-Remote or LI-Hybrid
Compensation Range:
Pay Range - Start:
$76,650.00Pay Range - End:
$142,350.00Geographic Specific Pay Structure:
Structure 110:
$84,350.00 USD - $156,650.00 USDStructure 115:
$88,130.00 USD - $163,670.00 USDWe believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
SkillsChange Adaptability (NM) - Advanced, Information Optimization (NM) - Advanced, Customer Support (NM) - Advanced, Underwriting Ecosystem (NM) - Advanced, Customer Centricity (NM) - Intermediate, Insurance Acumen (NM) - Advanced, Technology Adaptation (NM) - Advanced (Inactive), Information Gathering (NM) - Advanced, Attention to Detail (NM) - Advanced, Training, Educating & Awareness (NM) - Intermediate, Adaptive Communication (NM) - Advanced, Consulting (NM) - Advanced, Data Application (NM) - Advanced, Decision Making (NM) - Advanced, Negotiation & Managing Objection (NM) - Advanced, Mortality, Morbidity, & Risk Analysis (NM) - Advanced, Learning Agility (NM) - Advanced (Inactive), Underwriting Practices (NM) - Advanced, Reasoning (NM) - Advanced
FIND YOUR FUTUREWe’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
Remote working/work at home options are available for this role.
**This position is open to remote anywhere in the US, however, must be able to work Central Time Zone hours**
What You'll Do
Make fair, accurate, timely and quality claims decisions on life insurance claims up to allowable signature limit. May work on cases exceeding this limit with prior approval and second signatures.
Examines claim information obtained, including, but not limited to, beneficiary data, policy values, and policy status; and analyzes information received during the claim review process, including but not limited to, death certificates, claim forms, assignment forms, divorce decree, estate, and trust documentation.
With empathy, deliver personalized experience for beneficiaries and field members by assisting with educating on settlement options available, which varies by policy type.
Communicate verbally and construct letters and emails to beneficiaries, field members, and third parties in response to inquiries and/or regarding outstanding requirements, claim status updates, and claims decisions as part of the overall claim handling process.
Manage phone and transactional responsibilities while adhering to strict confidentiality and privacy standards.
Research and evaluate solutions to situations that arise and resolve concerns on an “as-needed” basis which oftentimes includes deviating from procedures.
Maintain organization, accuracy, and timeliness in individual case management system; capture and document claim related information accurately and/or refer tasks as appropriate.
Maintain production and claims quality standards.
Embrace new technology and serve as an advocate by educating beneficiaries and field representatives.
Supports digital savvy capabilities in self and others and adapts to changing environments and new situations effectively and positively.
Work effectively with unstructured teams, situations, or environment.
Participate in team meetings, projects and committee work as appropriate, including development of process improvements.
Assist with special projects and initiatives, as needed to support the business.
What You Will Bring to the Role
Bachelor’s degree or equivalent combination of education and work experience.
Previous experience with life insurance desirable.
Must be technically savvy with the ability to toggle between multiple applications and/or computer monitors simultaneously.
Exhibits empathy and strong client focus and customer service skills.
Able to analyze complex information and asks thoughtful questions to understand the situation.
Demonstrated ability to work with a high degree of accuracy in handling detailed technical work.
High degree of self-motivation with proven initiative in accepting responsibility for work results and in contributing cooperatively to group goals.
Skilled at developing and maintaining effective working relationships with a positive, confident attitude; exhibits objectivity and openness to others’ views.
Strong organizational skills, with demonstrated ability to independently set priorities and to meet deadlines.
Proven ability to maintain strict confidentiality and exercise tact and diplomacy with field/clients and beneficiaries.
Skills You Have
Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.
Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.
Change Adaptability: Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.
Claims Acumen: Applies the knowledge of claims philosophy, contracts, and policies and procedures for filing claims, assessing claims for accuracy and completeness, verifying eligibility, and adjudicating claims based on established criteria to handle complex, contestable, sensitive, and large benefit amount claims. Evaluates medical, financial, and occupational information and reviews to determine if insured meets contractual provisions while taking the state regulations or other relevant contractual information into consideration to make informed decisions. Analyzes insurance claims to determine the validity/risk of the claim, and the extent of coverage.
Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.
Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.
Insurance Acumen: Applies knowledge of insurance concepts, policies, regulations, and industry practices to solution challenges. Understands insurance principles, such as underwriting, claims philosophy, and risk.
#LI - Remote
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRACompensation Range:
Pay Range - Start:
$49,560.00Pay Range - End:
$92,040.00Geographic Specific Pay Structure:
Structure 110:
$54,530.00 USD - $101,270.00 USDStructure 115:
$56,980.00 USD - $105,820.00 USDWe believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
SkillsInformation Gathering (NM) - Intermediate, Problem Management (NM) - Intermediate, Prioritization (NM) - Intermediate, Statutes & Regulation (NM) - Beginner, Insurance Contract Management (NM) - Intermediate, Empathetic Communication (NM) - Intermediate, Insurance Acumen (NM) - Beginner, Annuity Acumen (NM) - Beginner, Customer Centricity (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Learning Agility (NM) - Intermediate (Inactive), Adaptive Communication (NM) - Intermediate, Decision Making (NM) - Intermediate, Attention to Detail (NM) - Intermediate, Claims Acumen (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Data Application (NM) - Intermediate
FIND YOUR FUTUREWe’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
Remote working/work at home options are available for this role.
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by Jobble
Remote working/work at home options are available for this role.
