Marketing, Advertising and PR Jobs in Dallas Texas Hybrid

Hearst Dallas Media Group, advertising organization for The Dallas Morning News, is looking for a highly motivated Senior Manager to join its fast-growing custom content studio team. This role will lead efforts to grow content-driven advertising products for The Dallas Morning News and support content development for clients across industries who rely on Hearst Dallas for their strategic content needs.

Reporting to the Senior Director of our custom content studio, this role will behave a lot like a managing editor in a newsroom — maintaining editorial calendars; working with writers to develop story ideas; cultivating relationships with subject matter experts; and editing stories for substance, clarity, and style. This senior manager will serve as the assigning editor for FWD>DFW, the social responsibility platform built in partnership with The Dallas Morning News, as well as provide support on other TDMN brand extensions, such as Abode and Timeless in Texas; special advertising and editorial sections; and sponsored content on .

While the senior manager will spend the majority of the time on the above, this person will also provide support on content marketing programs for other studio clients. A master multitasker, the ideal candidate has experience in both editorial and marketing.

The leader we seek is curious, driven, optimistic, detail-oriented, and thrives in a fast-paced culture where we win or lose as a team. We recognize that different perspectives and backgrounds drive the innovation and ideas that are essential to our business success, so we believe it is vital to our company and our clients to put diversity, equity, and inclusion at the core of all we do.

Here’s our list of preferred skills and experience: (Please note this is not a checklist of requirements, but should be considered as a pool of preferred qualifications. If you can already do some of these things, great. If you're excited about figuring out how to do all of them, great! We would love to hear from you either way.)

• Bachelor’s degree in journalism, marketing, advertising, communications, or related field
• 6+ years of experience in an editing role, preferably assigning stories in a newsroom-type environment
• Command of the English language, with strong proofreading skills
• Ability to adapt tone and style to suit the brand and audience
• Excellent verbal and written communication skills
• Comfort using analytics to plan and optimize content
• Knowledge of search engine optimization (SEO) best practices
• Experience in both print and digital content production
• Comfortable working in content management systems such as Arc (the CMS used by The Dallas Morning News) and WordPress, as well as project management systems such as Mavenlink and Asana
• Ability to multitask and manage multiple projects

Our Benefits: At Hearst Newspapers we not only support our employees through personal and professional development, but we also believe in promoting each individual’s physical, financial and emotional wellbeing (and that of their family). Our industry-leading benefits include:

• Physical Wellbeing: Medical, Dental, and Vision coverage to keep you and your family healthy.
• Invest for the Future: Competitive retirement plan with matching program in most markets.
• Generous Paid Time Off: Recharge with ample time off, including holidays and vacation.
• Paid Parental Leave: Support for growing families, with paid leave for new parents.
• Monthly Child & Dependent Care Reimbursement: Financial support for the care of your loved ones.
• Emotional Wellbeing: Be your best self with our mental wellness benefits.
• LGBTQ+ & Inclusive Health Services: Inclusive healthcare designed for every individual’s unique needs.
• Fertility Coverage & Menopause Support: Helping you along every step of your family journey.
• Pet Wellness Reimbursement & Rover Credits: We care about your pets, too – helping you keep them happy and healthy.

Join us at The Dallas Morning News and become part of a team that values innovation, collaboration, and customer success. Apply now to make an impact in the Dallas, TX advertising market!

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

"We have an exciting opportunity for a Principal Platform Product Owner to support one of our premier programs. In this role, you will collaborate with a cross-disciplinary team of platform engineers and systems administrators, driving innovation in ground systems solutions.".

In this critical role, you will lead the implementation and advancement of DevOps practices, ensuring the seamless integration of cutting-edge tools, cloud technologies, and processes within our program. You will collaborate with a cross-disciplinary team to drive innovation and efficiency in our development, security, and operations functions.

Note This position will be filled onsite at an RTX Facility in Richardson TX.

What You Will Do

• Serve as Product Owner for the team, owning the backlog, prioritizing work, and ensuring alignment with program objectives and delivery commitments
• Work with the Scrum Master to plan and execute Agile meetings, including sprint planning and Program Increment (PI) execution, to deliver high-quality, cloud-enabled capabilities on schedule
• Coordinate delivery and selloff of completed work to customers, ensuring technical acceptance and stakeholder satisfaction
• Develop and maintain a technical roadmap that keeps the platform aligned with modern DevOps practices, cloud-native architecture, and relevant COTS solutions
• Evaluate emerging technologies, cloud services, and industry trends to continuously improve platform capabilities, security posture, and team effectiveness

Qualifications You Must Have

• Typically requires BS/BA Degree in Science, Technology Engineering Math (STEM) in Computer Science, Computer Engineering, Information Technology or Physics and a minimum 8 years of related work experience
• Experience with the installation, configuration, and maintenance of RedHat Linux operating systems
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, and/or Chef
• Experience with CI/CD concepts and toolchains (e.g., Jira, Confluence, Jenkins, GitLab, Artifactory, Helm) from a user and integrator perspective
• Ability to obtain DOD TS/SCI security clearance is required after day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Strong working knowledge in infrastructure of servers, networking, storage, and virtualization technologies in enterprise or mission environments
• Effective communication, with the ability to convey complex technical concepts to engineers, customers, and senior leadership
• Advanced experience troubleshooting performance, reliability, and availability issues across Linux-based platforms and infrastructure services
• Working knowledge of scripting languages such as Python and/or Bash used for automation and operational workflows
• Experience designing and delivering solutions within a DevOps framework, including security integration throughout the software lifecycle
• Strong AWS experience, including architecture, deployment, and security of services such as EC2, EKS, S3, CloudWatch, IAM, and VPC, with an emphasis on scalability and cost optimization
• Container and platform engineering experience using Kubernetes and container runtimes such as Docker or Podman
• Working knowledge of integrating CI/CD pipelines and toolchains to support application teams
• Experience integrating and supporting COTS and FOSS products in secure or regulated environments
• DoD 8570 IAT Level II compliance (e.g., Security+ CE or equivalent)

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role
• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products

This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:

Location: Richardson, TX

• We Are RTX

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

5-7 Years of Agency Experience

5-7 Years Digital Media Knowledge

Company Overview: At iluminere, everything we do is designed around impact. We Outthink. We challenge. As we continue to grow, we are looking for a talented and passionate Account Manager to join our team.

Summary: This individual has agency experience, and a deep understanding of digital media. This person is comfortable managing critical client conversations and driving client strategy. This individual is hyper-focused on the business challenge and how the team plans to solve that challenge. This person shares client communication responsibilities & delegating client requests to the team. They are collaborative and thrive in a fast-paced agency environment.

At iluminere, we hire, lead, and manage with our core values.

We value:

An Entrepreneurial Spirit – Compete, Be Aggressive, Find Opportunities, Sell

Driven Talent – Hustle! Do! Chase! Innovate!

Team Players – Consider others. Unite people. Please don’t say “not my job.”

Problem Solvers – Find answers. Solve problems. Learn. Be curious.

Building Trust – Be transparent, honest and accountable.

Essential Requirements:

• 5-7 years agency experience
• 5-7 years digital media knowledge
• Problem-solving mindset
• Understand paid media metrics and the impact on the business
• Team player, thrives in a collaborative environment
• Hyper-focused on the business challenge
• Responsible for client budgets
• Must live within DFW

Daily Responsibilities

• Manages client relationship and health of their account(s)
• Manages and is accountable for marketing strategy
• Managing jobs across the team and collaboration on timelines
• Participates in weekly department staff meeting
• Identifies areas for organic growth within the account(s)
• Monitors competitive activity and collects competitive samples
• Responsible for supporting leadership within the account
• Works closely with senior leadership to identify and suggest solutions on how to improve software efficiencies
• Keeps abreast of current trends and the latest technological advances

Full-Time Dallas Customer Service and Showroom Coordinator

Pom Pom at Home is a luxury home textiles brand known for effortless California style and elevated everyday home essentials. We partner with interior designers and specialty retailers nationwide. As we expand our presence in Dallas, we are seeking a highly organized and polished professional to lead our showroom operations and support our customer experience team.

Role Purpose

This role combines showroom management, customer service support, and light relationship outreach. The Dallas Market Center Showroom Coordinator and Customer Service Coordinator is responsible for maintaining a professional showroom presence while assisting with customer service and internal operational tasks.

Compensation & Benefits

Starting hourly rate of $27 dollars per hour

• Quarterly performance bonus opportunity
• Health and dental insurance with 60 percent employer coverage
• Paid time off
• Structured performance reviews

Key Responsibilities

Customer Support & Communication

• Manage our main customer service inbox, ensuring timely and accurate responses
• Fully resolve customer service tickets (low to moderate complexity)
• Serve as first-line phone support throughout the workday
• Respond to and document all customer voicemails
• Assist customers with account registration inquiries
• AR follow Up
• Additional projects as needed to support Customer Service Manager

Returns & Order Support

• Set up customer returns and refunds for both retail and trade accounts
• Communicate return instructions clearly and professionally
• Identify and document recurring customer issues or escalation patterns

Showroom & Market Support

• Open and operate Dallas showroom during required building hours and all trade and design show dates
• Maintain a clean, styled, and presentation ready showroom environment
• Reset displays seasonally and maintain merchandising standards
• Greet designers and buyers professionally and confidently
• Coordinate appointments and follow ups
• Track showroom visits and activity
• Conduct outbound outreach to designers and retail partners when appropriate

Success Metrics

• Customer emails and calls are resolved same day whenever possible
• Maintain accurate work with attention to details
• Clear documentation and clean handoffs when escalation is required
• Consistent, professional customer experience across all channels

Qualifications

• 2+ years of customer service experience (retail, trade, or wholesale preferred)
• Strong written and verbal communication skills
• Comfortable handling phones, email, and ticketing systems simultaneously
• Highly organized with excellent follow-through
• Calm and solution-oriented under pressure
• Experience with order systems or ERP platforms Netsuite is a plus
• Ability to support extended hours during Dallas Market

Work Time Details

• Full-time, Dallas Showroom inside World Trade Center
• Central hours 9am-5pm
• Dallas-based candidates are required due to showroom and market support needs

Russell Tobin's client is hiring a Communications Coordinator in Dallas, TX

Employment Type: Part-time

Location: Onsite - Dallas, TX

Pay rate: $33-$35/hr

Description:

The Communications Coordinator will support strategic communications initiatives for a nonprofit foundation focused on vision care and community impact in North America. This part-time role is ideal for a detail-oriented, creative professional who enjoys copywriting, graphic design, and managing multiple projects simultaneously.

Responsibilities:

• Draft and edit presentations and speeches tailored to internal and external stakeholders
• Develop marketing and promotional materials for campaigns and initiatives
• Provide graphic design and copywriting support for creative projects
• Coordinate signage, giveaways, and collateral for Foundation events
• Support cross-functional communications across indirect programming, direct programming, and giving/development functions
• Assist in maintaining consistent messaging and brand alignment

Requirements:

• Bachelor's Degree in Communications, Marketing, Business Administration, or a related field preferred; college juniors/seniors currently pursuing these disciplines will also be considered
• 1–2 years of experience in communications, marketing, or a related function preferred
• Strong copywriting and content development skills, with experience crafting messaging for diverse audiences and communication channels
• Graphic design proficiency (experience with Canva, Adobe Creative Suite, or similar tools); graphic design experience is a strong plus
• Solid project management and organizational skills with the ability to manage multiple initiatives
• Excellent attention to detail

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Company Overview:

We are a vertically integrated real estate investment, development, and management firm focused on the acquisition and repositioning of value-add multifamily communities across the United States. With in-house property management and construction management platforms, we execute full-cycle business plans designed to enhance asset performance and maximize value for our partners.

Role Overview:

RREAF Holdings is seeking a motivated team member to support our growing Marketing Department. This role is key in executing marketing initiatives that strengthen our brand, support business development, and enhance engagement with investors, partners, and stakeholders.

This hands-on position blends event execution, digital marketing, content creation, and brand support. The ideal candidate is detail-oriented, creative, and comfortable juggling multiple priorities in a fast-paced, collaborative environment while working closely with senior leadership and cross-functional teams.

Key Responsibilities:

• Build, manage, and optimize Salesforce drip campaigns and email sequences.
• Support digital advertising initiatives across LinkedIn, Meta, and industry-specific platforms.
• Manage ongoing content updates to corporate and property websites (WordPress), ensuring brand consistency and accuracy.
• Plan and execute a wide range of corporate events, investor functions, grand openings, groundbreaking ceremonies, and special projects.
• Manage workflows related to conferences, including programming, attendee engagement, and Salesforce updates.
• Ensure all marketing efforts uphold RREAF brand standards and messaging.
• Support initiatives such as awards submissions, headshots, bios, and brand asset organization.
• Collaborate with internal teams, including Investor Relations, Capital Markets and Operations, to ensure consistent and accurate content.

Minimum Qualifications

• Bachelor's degree required
• 2- 4 years of related experience
• Experience with CRM systems and event planning

Preferred Qualifications

• 3+ years of related experience
• Proficiency in Salesforce, Metricool, WordPress, and Google Analytics
• Background in financial services

We are a growing fresh and frozen food contract manufacturer serving a diverse portfolio of retail and foodservice brands. As we expand our customer base, develop our own brands and introduce new product offerings, we are seeking a driven, detail-oriented Project Manager to serve as the central hub connecting our Sales, Marketing, R&D, Operations, and Finance teams. This is a highly cross-functional role critical to our ability to bring new programs and products to market on time and on budget.

This is a 100% on-site position based at our Dallas, Texas facility. Remote or hybrid arrangements are not available for this role.

• Lead end-to-end project management for new customer opportunities, product launches, and line extensions — from initial sales handoff through first commercial production.

• Build and maintain detailed project plans, timelines, and milestone trackers, ensuring all stakeholders are aligned and accountable.

• Coordinate cross-functional meetings with Sales, Marketing, R&D, Operations, Supply Chain, and Finance to drive projects forward and resolve roadblocks in a timely manner.

• Track project status, communicate progress updates to leadership, and proactively flag risks or schedule variances before they impact delivery.

• Manage multiple concurrent projects across different customer accounts, prioritizing effectively to meet competing deadlines.

• Facilitate the Stage-Gate or similar new product development process, ensuring all required approvals, documentation, and sign-offs are completed at each phase.

• Work with R&D and Operations to manage formula development cycles, pilot runs, production trials, and product validation activities.

• Collaborate with Finance to ensure accurate project cost tracking, margin analysis, and budget adherence.

• Maintain organized project documentation including project charters, timelines, meeting notes, action item logs, and status reports.

• Serve as the primary point of contact for internal teams regarding project status, scope changes, and scheduling questions.

• Support continuous improvement initiatives by identifying process gaps and recommending solutions to increase efficiency and reduce time-to-market.

• Assist in onboarding new customers by coordinating internal resources and managing expectations throughout the startup process.

• Bachelor's degree in Business, Supply Chain, Operations Management, or a related field.

• 3–5 years of project management experience, ideally within a food manufacturing, CPG, or contract manufacturing environment.

• Demonstrated ability to manage multiple complex projects simultaneously in a fast-paced environment.

• Exceptional organizational skills and meticulous attention to detail.

• Strong interpersonal and communication skills — written, verbal, and presentation — with the ability to work effectively across all levels of the organization.

• Proficiency with project management tools (e.g., Microsoft Project, Smartsheet, Asana, , or similar) and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

• Ability to work 100% on-site at our Dallas, Texas facility.

• Experience in food manufacturing, contract manufacturing, or a CPG company in a project management or new product development role.

• Familiarity with ai tools (Claude, Gemini, ChatGPT, etc)

• Familiarity with Stage-Gate or similar NPD (New Product Development) processes.

• Experience working with retail grocery, club, or foodservice customers and understanding brand standards and compliance requirements.

• PMP (Project Management Professional) certification or equivalent.

• Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or similar).

• Understanding of food cost structures, bill of materials (BOMs), and manufacturing overhead.

• Project Planning & Execution — strong ability to build and manage detailed project plans from concept to completion.

• Cross-Functional Collaboration — comfortable working across Sales, R&D, Operations, Supply Chain, and Finance in a matrixed environment.

• Problem Solving & Critical Thinking — ability to identify issues early, develop solutions, and escalate appropriately.

• Time Management & Prioritization — skilled at managing competing priorities and keeping multiple workstreams on track.

• Communication & Stakeholder Management — clear, proactive communicator who keeps all stakeholders informed.

• Adaptability — thrives in a dynamic environment where priorities can shift quickly.

• Data & Reporting — comfortable with spreadsheets, dashboards, and project reporting tools.

• Accountability — takes ownership of outcomes and drives teams to meet commitments.

This role is based full-time at our Dallas, Texas manufacturing facility. The position primarily operates in an office environment. Occasional travel to customer sites or industry events may be required.

We are a dynamic, growing contract manufacturer with a team that takes pride in delivering high-quality food products for some of the most recognized brands in retail and foodservice. You will have the opportunity to make a meaningful impact on the business and grow your career in a collaborative, hands-on environment. We are very entrepreneurial and believe in creating an environment that builds and promotes talent from within.

IDR is seeking a dedicated Salesforce Product Owner to join one of our esteemed clients at their location in Dallas, TX. If you are a tech-savvy professional with a knack for problem-solving and a passion for Salesforce Development, we encourage you to apply today!

** This is a hybrid-schedule (4-days onsite / 1-day remote), 6-month contract to hire position

Position Overview/Responsibilities for the Salesforce Product Owner:

• Drive the evolution of our client's event sales technology ecosystem.
• Sits within the Sales Systems team and is responsible for enhancing the Salesforce-powered sales experience through ideation, design, and collaboration with development teams.
• Own and maintain the roadmap, product backlog; write clear product requirements, epics, and user stories with well-defined acceptance criteria.
• Lead feature kickoffs and facilitate technical and design discussions (including APIs and integrations) ensuring each initiative is assessed for business priority maximizing impact and resource allocation.
• Understanding business needs and translating them into Salesforce requirements
• Prioritizing the backlog for the Salesforce team
• Collaborating with admins, developers, and stakeholders to deliver business value

Required Skills for the Salesforce Product Owner:

• 5+ years of experience as a Salesforce Product Owner / Technical Product Manager, delivering solutions in an Agile environment.
• Strong understanding of sales and marketing processes, including opportunity management, quoting, pricing, and CPQ workflows.
• Hands-on experience with Salesforce configuration and administration.
• Strong knowledge of Salesforce core objects, workflows, reporting, and dashboards.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to work with an industry-leading organization
• Collaborative and team-oriented culture

Product Development Manager

Location: Virtual – can sit anywhere

Duration- Long term Contract

Pay Rate: $55-$65/hr.

Job Description: Product Manager responsible for overseeing execution of Ethernet cell site builds; development / revision of execution processes; project management skills, including development of project plans, hosting recurring project execution meetings. Ability to work cross functionally to build new requirements and processes to support other solutions for additional ISP onboarding or business products.

• Project / Program Management – Oversight of cross functional projects, engaging network, IT, Sales, and Support teams. This part of the job is focused on execution of projects. This is the "I know what to do and I'm checking the boxes to get it done" position.
• Product Development – Defining new products and solutions, including development of requirements, new processes, and product documentation. This is also heavy on project and program management, but also on understanding that there are things that are not known that need to be figured out. This is the "I need to define what the solution needs to do, write requirements to describe what the solution needs to do, and then work with cross functional team to deliver on those requirements."

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

Entry-Level Sales Representative

Location: Dallas, TX

Job Type: Full-Time | In-Person | Face-to-Face

Start the Year Building Real Sales Skills

If you’re looking for an opportunity that gets you out from behind a desk and into a role where communication, confidence, and effort matter, this could be a great fit. At Bottomless Promotions, we work directly with customers through live events, retail activations, and face-to-face sales campaigns — and we’re expanding our Sales Team in Dallas.

This is an entry-level position designed for people who want to develop professional sales and customer engagement skills in a real-world environment. No previous sales experience is required. We focus on attitude, consistency, and willingness to learn.

What the Role Involves

As an Entry-Level Sales Representative, you’ll engage customers directly, represent brands professionally, and support campaign goals through clear, confident communication. You’ll work as part of a supportive team while learning the fundamentals of face-to-face sales.

Key Responsibilities

• Engage customers through professional, friendly conversation

• Represent brands during live sales and promotional campaigns

• Explain products and services clearly and accurately

• Support daily sales and engagement targets

• Assist with campaign setup and organisation

• Maintain a positive, professional presence on-site

• Work collaboratively with your team

What We’re Looking For

• Confident communication and people skills

• Willingness to learn and take feedback on board

• Professional, reliable attitude

• Comfortable working toward goals

• Team-focused with individual motivation

• Full-time availability

This role suits people from retail, hospitality, sports, customer service, or those starting a new career path.

What You’ll Gain

• Structured onboarding and sales training

• Hands-on customer engagement experience

• Ongoing coaching and development

• Performance-based incentives and bonuses

• A supportive, energetic team environment

• Opportunities to progress as skills develop

Apply Now

We’re reviewing applications on an ongoing basis and actively interviewing.

Shortlisted candidates can expect to be contacted within 1–3 business days to discuss next steps.

Sr. Product Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.

RESPONSIBILITIES:

Portfolio Analysis & Market Assessment

• Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
• Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
• In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
• Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
• Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
• Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.

Industry Analysis

• Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
• Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
• Produce analytical and product-focused presentations for both internal and external audiences.

• Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
• Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
  

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
2. 7+ years of health care-focused experience in new product development and/or health care data industry.
3. 5+ years of demonstrated experience supporting strategic growth initiatives.
4. Strong business acumen to develop and communicate recommendations to leadership.
5. Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
6. Familiarity with emerging technologies and solutions.
7. Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
8. Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
9. Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
10. Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
11. Some travel involved.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Digital Analytics Manager (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Analytics Manager on our Scientific Publication team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

This role applies digital analytics to JAMA Network's social
media and communications strategy, independently managing complex tasks and
workflows, and delivering insights that enhance engagement and visibility. This
role drives innovation by proposing and implementing new approaches, and by
researching and recommending emerging analytics tools that align with JAMA Network's business goals. The role is responsible for
delivering quantifiable impact, improving operational efficiency, and
continuously optimizing audience engagement.

RESPONSIBILITIES:

• Apply analytics and data intelligence approaches to identify predictive insights and trend forecasts that inform content planning, audience targeting, and continuous performance optimization.
• Propose and implement innovative methods, including AI tools, automation, and advanced dashboards, to enhance social media workflows, operational efficiency, and content lifecycle management.
• Document and maintain scalable workflows, automation protocols, and system integrations to support long-term growth.
• Research, evaluate, and recommend new platforms or tools to ensure JAMA and the JAMA Network remain at the forefront of data-driven communications.
• Translate analytics findings into actionable recommendations for posting cadence, platform usage, and engagement tactics.
• Partner with the digital analytics team to monitor, analyze, and report on social media and news media performance across all key platforms.
• Conduct competitive benchmarking and social listening to identify emerging opportunities and inform proactive content and global engagement strategies.

• Partner with the Manager in scheduling and distributing editorial content across JAMA Network's social media platforms, aligning with audience behavior and engagement trends.
• Design and produce compelling, high-quality social media content, ensuring consistency with brand identity and audience expectations.
• Continuously monitor emerging social media platforms, tools, and trends, both domestically and internationally, to proactively identify opportunities for innovation and audience expansion.

• Collaborate with the communications team to amplify global earned media coverage of JAMA Network journals across digital platforms, including integration into content calendars.
• Monitor media coverage and sentiment using digital monitoring tools and compile regular reports to assess reach, tone, and impact.
• Track and analyze media engagement metrics to evaluate campaign effectiveness and inform future outreach efforts.
• Leverage intelligence insights to identify emerging trends and international developments that may influence public perception, media narratives, or communications planning.

REQUIREMENTS:

1. Bachelor's degree required.

2. 5+ years of experience in social media, marketing, or communications, with strong knowledge of platform best practices.

3. 3+ years of experience in applying data analytics to communication work, including working knowledge of SQL (relational databases, Pivot Tables), and experience with dashboard development (e.g., GA4, Looker Studio, Tableau).

4. 2+ years of hands-on experience with automation tools and workflows, with the ability to support implementation of AI-driven solutions.

5. Strong analytical and problem-solving skills, with the ability to manage complex tasks, prioritize effectively, and continuously optimize processes.

6. Proven ability to translate data into actionable recommendations for communication planning.

7. Excellent written and verbal communication, combined with strong teamwork skills, for effective cross-functional collaboration.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $85,680.00 - $113,526.00. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Overview:

As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.

You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.

Responsibilities include but not limited to:

• Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.

• Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.

• Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.

• Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.

• Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.

• Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.

• Cross functional understanding of how their work integrates with other business workstreams and initiatives.

• Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.

• Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.

• Participates in governance meetings and communicates technical and business product status and progress with senior leaders.

• Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.

• Engages in product discovery efforts to identify strategic opportunities.

• Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.

• Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value

• Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.

• Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.

Qualifications:

• Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.

• Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

• Ability to influence teams to deliver great customer experience without direct authority.

• Working knowledge of Product Management practices.

• Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.

• Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.

• Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.

• Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.

Preferred Qualifications:

• Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.

• Proven track record working in an agile environment while delivering results based on effective prioritization.

• Experience with stakeholder management and collaboration.

• Ability to quickly learn new domains and adapt to changing business needs.

• Knowledge of product and project and portfolio management best practices.

• Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.

• Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.

• Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.

• Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Overview: $15 per hour!Maintains the campground location according to Park standards.The Grounds Attendants are responsible for upkeep and cleaning of outdoor public areas in Camp Wilderness.Responsible for the overall cleanliness of public restrooms facilities.

Components include (but not limited to) sinks, toilets, urinals, showers, counters, floors, windows, and walls.Responsible for daily cleaning of charcoal grills, as well as proper disposal of coal and ash.Responsible for picking up and disposing trash, foliage, pet waste, and other litter throughout the facility.Responsible for daily changing and replacement of trash cans throughout assigned property and operates trash compactor.Ensures guest walkways and sidewalks are clear of debris, foliage, mulch, and dirt.Ensures the overall cleanliness of guest coin operated laundry facilities as well as washer and dryer equipment.Responsible for cleaning and de-cobwebing of wayfinding signs, fences/gates, and building structures.Responsible for upkeep and overall functionality of storage rooms and closets.Positions available for those 18 or older.Looking for a rewarding job that's also FUN? Carowinds offers convenient hours for any college student, retiree, or anyone seeking an awesome part-time opportunity.

Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience.Our associates are enthusiastic about their work because they create fun and memories to last lifetime! They also enjoy:Casual work attire (uniform provided)FREE admission to Carowinds and other parksDiscounts on food and retail itemsA fun and engaging work environment, perfect for making friendsFlexible work scheduleResponsibilities: Our associates are crucial to providing guests with a variety of engaging activities that reflect and uphold our five core values of Courtesy, Service, Cleanliness, Safety, and Integrity and promote inclusion among all associates.Qualifications:Ability to work nights, weekends and holiday periods to meet business needs.Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

Digital Marketing Manager (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This position will develop, design, implement and optimize AMA Ed
Hub marketing plans and tactics to help achieve mission and business growth and
engagement objectives for AMA Ed Hub. Leverage analytics-driven insights to advance
plans in alignment with established business priorities and objectives. Increase
AMA Ed Hub personalization through segmentation, adherence to digital best
practices and utilization and optimization of email and platform automation. Collaborate
with cross-functional teams, including content, product, analytics and other
internal stakeholders, to develop personalized campaigns while enhancing campaign
performance, learners' engagement and audience growth.

RESPONSIBILITIES:

Manage and Implement Personalization Plans

• Develop and execute acquisition and retention marketing plans for AMA Ed Hub users, leveraging personalization as a key driver of increase audience relevance, conversion and retention.
• Develop data-driven audience segments to deliver personalized messaging across channels while building and maintaining automated nurture and retention flows to drive audience engagement.
• Work closely with analysts, editors, web developers, and others to ensure the accurate branding, editorial accuracy and technical integrity of all content in marketing efforts.
• Plan and manage the execution of personalized user journeys across website and email marketing channels through our Customer Data Platform and Customer Communications Management platform to achieve retention and engagement goals.
• Work with email team to plan and execute segmented email campaigns, drip and triggered ones, email testing plan to optimize results.
• Drive satisfaction and loyalty programs that turn one-time users into long-term advocates.

Design and Implement Digital Marketing Campaigns

• Build audience segments for targeted, personalized email campaigns and automated customer journeys.
• Integrate personalization tools and APIs (e.g., CDPs, CRM systems, or marketing automation platforms to deliver real-time experiences.
• Work with platform team to create scalable solutions to support the automation of personalization of user journeys across marketing channels
• Design and implement visually appealing, responsive, and user-friendly website interfaces using HTML, CSS, and JavaScript frameworks.
• Act as marketing liaison with selected internal and external education providers to ensure promotion of educational content to appropriate channels.
• Work with collaborators, vendors and subject matter experts to create high quality and impactful marketing assets to deploy across channels, including but not limited to online banner ads, ad hoc email, newsletters etc.

Analysis and Optimization

• Monitor and analyze performance using tools such as Google Analytics (GA), Google DataStudio, Tableau, identifying trends and actionable insights to improve campaign effectiveness.
• Use behavioral data, preferences, and triggers to create and optimize tailored customer experiences.
• Pull and synthesize data from multiple sources (including marketing automation platforms) to create comprehensive campaign performance reports for several stakeholders.
• Develop data-driven recommendations to optimize marketing channels (email, site, etc.) based on KPIs such as user engagement, conversions, CTR, and ROI.
• Conduct A/B testing and multivariate testing to identify and implement the most effective campaign components (e.g., messaging, creative, calls-to-action), and document results to inform future strategies.

Staff Management

• Lead, mentor, and provide management oversight for staff.
• Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
• Responsible for developing staff knowledge and skills to support career development.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's Degree required; concentration in Marketing, Data Analysis, or other analytical related field preferred.
2. 5+ years of experience with marketing automation platforms such as Marketo, Salesforce Marketing Cloud as well as ESP platforms, CMS and CRM systems are required.
3. Demonstrated experience with HTML, CSS, and JavaScript required.
4. Experience in people management preferred.
5. Strong analytical skills and proficiency in analytics tools (e.g., Google Analytics, Adobe Analytics, Google Tag Manager, Tableau, Power BI).
6. Strong technical and creative skills, especially with written communication.
7. Exceptional attention to detail and possess the ability to manage multiple initiatives simultaneously to enable effective internal and external relationships.
8. Ability to develop specific goals and plans to prioritize, organize, and accomplish work.
9. Strong organizational and time management skills.
10. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Do you have an inquisitive and analytical mind? Are you looking to further your career with practical experience in a critical global industry? Do you enjoy learning technical subject matter, or maybe even have an interest in internet infrastructure? If so, TeleGeography's summer internship could be an ideal next step for you. We're looking for self-motivated and capable students to fill full-time, paid positions for our 12-week summer internship.

Who is TeleGeography? We're a research consultancy in the heart of Washington, D.C. that tracks the development of global communications infrastructure. Our work supports telecom operators, equipment vendors, investors, enterprise network operators, and other stakeholders. These clients aren't passive information consumers, but active participants in the global telecom industry.

Our summer internship program offers a unique opportunity for students to interact with leading industry experts and to learn about internet networks and infrastructure. We keep the context of our work at the forefront and offer a weekly discussion series to interns which explores different functions of the company and the markets we research. Covered topics include an overview of the submarine cable network, wholesale carrier market, global pricing dynamics, impact of emerging technologies, TeleGeography's use of marketing analytics, and our approach to consulting.

What do we need from you? Interns conduct extensive company surveys and research data center facilities, operations, and enterprise data services. Their work directly contributes to our Data Center Research Service and Business Broadband Research Service. Sought-after qualities include:

• Strong research acumen, particularly in conducting internet research with an international reach.
• Skill at navigating databases/spreadsheets and an eye for data analysis.
• Engaging and effective communication skills.
• Demonstrated strength in detail-oriented work.
• The ability to make quick and reasoned judgment calls.
• Foreign language abilities are a plus, as most research will be conducted on companies outside the U.S.

Our interns come from a variety of backgrounds and go on to do great things. While many specialize in international affairs, they represent a variety of academic fields including economics, market analytics, policy, and geography. Alumni of the TeleGeography internship go on to pursue careers in business, consulting, law, diplomacy, and internet infrastructure research. Prior experience in telecommunications is NOT required. Please also note that interns do NOT typically practice coding skills or statistical modeling.

If TeleGeography sounds like a good fit for you, please send both a cover letter and a resume to . Cover letters are required and applications without them will not be considered. We are still looking for additional candidates as of March 11th.

Further details: This position is full time. We hope to hire a team of five interns who will each be compensated at $18.40/hour. The internship will last from May 26th - August 14th. Our office is hybrid, with employees typically coming into our D.C. location on Thomas Circle twice per week. Preference will be given to candidates who are able to work in our D.C. office, but we will consider exceptional candidates who are fully remote.

Note on AI: This year it has been particularly difficult to distinguish between candidates based on their cover letters. The use of artificial intelligence in writing cover letters is of course permitted but please ensure that the resulting document does not just regurgitate a combination of this posting and our website. Since this position does not require any telecom experience, we're most interested to know why candidates are interested to learn about this field and/or how this internship may fit into their educational journeys.

"In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire."

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Sr Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

We offer a flexible workenvironment with hybrid in the office 3 days per week eligibility after 3 months of in-office tenure, subject to leadership approval and a proven track record of independent work. This position is based in the Phoenix, AZ location only. Relocation assistance is not available for this position.

What you'll do:

• Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims.

• Negotiates liability for comparative negligence (claimant or adverse carrier).

• Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.

• Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability.

• Analyzes information obtained to establish compliance for regulatory requirements and settlement value.

• Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges.

• Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.

• Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.

• Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.

• Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

• Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

• May serve as an informal resource for team members.

• Applies proficient knowledge of Auto Physical Damage to adjust claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of customer service experience.

• 1 year of experience handling low to moderately complex auto non injury liability claims.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Experience determining auto liability coverage.

• Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to organize, analyze, and effectively determine risk and appropriate response. 

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Bachelor's degree

• Active Adjuster's License

• 1-2 years recent multi-vehicle claims liability to include comparative negligence

• Guidewire Claims Center experience

• Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage (Part C)

• Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits

• Arbitration/Subrogation knowledge

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $54,550.00 - $92,060.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.