Jobs in Cudahy

Staffing Delivered is partnering with a growing technology services organization to identify an experienced Project Manager to support the successful delivery of client-facing technology and infrastructure initiatives.

This role plays a critical part in planning, coordinating, and executing projects that align with client objectives, technical standards, and operational goals. The Project Manager will serve as the primary point of contact for clients during project engagements and will ensure projects are delivered on time, within scope, and within budget.

The ideal candidate brings a strong blend of structured project management, technical awareness, and client communication skills, along with the ability to lead cross-functional teams in a fast-paced service environment.

Key Responsibilities

Project Planning and Execution

Lead end-to-end planning and implementation of technical and infrastructure-related projects.

Define project scope, objectives, deliverables, timelines, and success criteria.

Develop detailed project schedules and coordinate internal and external resources.

Manage project budgets, cost tracking, and financial forecasting throughout the project lifecycle.

Ensure project documentation is organized and maintained across project management and documentation systems.

Client Communication and Stakeholder Management

Serve as the primary point of contact for clients throughout project execution.

Provide consistent project status updates, milestone reporting, and risk communication.

Manage client expectations related to timelines, dependencies, and scope adjustments.

Facilitate project kickoff meetings, progress reviews, and final project closeouts.

Build strong relationships with client stakeholders and business leaders.

Scope, Change, and Risk Management

Assist in the development and review of project Scopes of Work (SOWs).

Monitor scope and proactively identify risks, deviations, or resource constraints.

Manage project change requests with proper documentation and approvals.

Identify and mitigate risks that could impact project timelines, budgets, or deliverables.

Escalate significant project issues when necessary to ensure resolution.

Cross-Functional Collaboration

Coordinate with engineering teams, technical specialists, and operational staff to ensure project alignment.

Work closely with internal departments to ensure resource availability and scheduling alignment.

Support strategic client initiatives by collaborating with account management and leadership teams.

Participate in internal project review and operational planning sessions.

Project Reporting and Operational Support

Track project milestones, deliverables, and financial performance.

Maintain accurate project records and reporting within project management systems.

Monitor project budgets and provide reporting on budget versus actual spend.

Contribute to operational discussions related to project delivery and continuous improvement.

Key Performance Indicators

Success in this role may be measured through:

On-time project delivery

Budget adherence and project margin performance

Change order management and accuracy

Client satisfaction during project engagements

Quality and completeness of project documentation

Resource planning and forecasting accuracy

Required Skills and Attributes

Strong leadership and coordination skills across cross-functional teams

Excellent written and verbal communication skills

High level of organization and time management

Ability to manage multiple projects simultaneously in a fast-paced environment

Strong analytical thinking and problem-solving abilities

Ability to influence and collaborate across teams without direct authority

Professional, client-focused mindset

Experience and Technical Background

5+ years of project management experience, ideally within technology services or a managed services environment

Experience with project management methodologies such as Waterfall or hybrid frameworks

Familiarity with PSA tools or project management platforms (examples may include AutoTask, MS Project, Asana, Jira, or similar)

Experience participating in Scope of Work development and project planning

Understanding of project budgeting, financial forecasting, and cost management

General technical familiarity with infrastructure, cloud environments, networking, or security projects

Professional Expectations

Maintain accurate project documentation and time tracking

Participate in operational and project planning meetings

Support organizational initiatives related to operational improvement

Travel occasionally for onsite client meetings or project deployments when required

Demonstrate professionalism, accountability, and a client-first mindset

Work Location: Hybrid remote in Milwaukee, WI 53202

The Anodyne Coffee District Café Operations Director leads the performance, growth, and culture of all cafés within their market. This role provides direct leadership to Café General Managers and the Market Education Manager, guiding teams to deliver strong financial results, high engagement, and exceptional guest experiences.

This leader brings company strategy to life by coaching and empowering café leaders to understand and own their business — including sales performance, labor management, inventory, and operational standards. At the same time, they cultivate strong, people-first team cultures rooted in FairWave’s values.

The District Café Operations Director partners closely with cross-functional teams including Marketing, Education, Bakery & Food, HR, Accounting, Purchasing, Logistics, and Production to ensure alignment and successful execution of company initiatives.

As both a culture ambassador and operational champion, this leader drives consistency, accountability, and sustainable growth across the market while helping teams deliver remarkable coffee experiences every day.

Salary - $75,000 base plus quarterly bonus potential

Responsibilities

·        Accountable for analyzing and monitoring the sales and expense figures for each store under you.

·        Participate in budget planning for the new business year and provide feedback to your next-level Leader and Accounting when requested to ensure the budget developed will meet your departments needs.

·        Tasked with maintaining strong vendor relationships and reporting vendor concerns to your Direct Leader in a timely manner.

·        Ensure leaders are trained in conducting proper inventory and audit/count processes, in alignment with accounting protocols, to support accurate reporting and positive café financial performance.

·        Engage and manage Café Managers on a daily basis as needed and will hold meetings with Café Managers on a bi-weekly/monthly basis.  

·        Conduct quarterly conversations with Café Managers.

·        Conduct monthly 1:1s with Café Managers

·        Support and guide Café Managers in how they develop, coach, and recognize their teams, reinforcing FairWave expectations around feedback, growth, and accountability.

·        Serve as a culture ambassador for FairWave, championing FW initiatives, priorities, and values while effectively cascading key messages and updates to teams in a clear, consistent, and engaging way.

·        Tasked with managing daily/weekly operational and labor goals, holding your Leaders accountable for meeting these standards, and working with them 1:1 when standards are not being met.

·        Accountable for owning the full Team Member life cycle for the Café leadership seats. 

Qualifications

·        Multi-Unit Leadership -3–5 years of experience overseeing at least 4 locations, directly managing GMs and driving consistent performance.

·        Experience managing in a unionized environment, including working withing CBAs is preferred.

·        Proven experience managing P&L, labor, and controllable costs and translating data into action

·        Ability to lead by example using a hands-on, shoulder-to-shoulder work ethic.

·        Strong customer service skills

·        Comfortable leading teams through change while maintaining performance and engagement.

·        Passion for locality and the communities in which we live and work.

·        Prior café or coffee shop experience a plus.

. Ability to travel when needed.

About the role:

Recruiting at TQL is an opportunity to build a career with an industry leader of over 9,000 employees, offering an award-winning culture and high earning potential through uncapped bonuses. Our Recruiting team is responsible for finding sales talent nationwide, and you will own the entire candidate search process while managing the needs of your dedicated on-site hiring manager. We pride ourselves on our sense of urgency and our ability to drive results. No experience necessary; we will set you up for success with our best-in-class paid training program.

What’s in it for you:

• $45,000 per year base salary
• $2,500 sign-on bonus
• Promotional raise opportunities
• Uncapped bonuses
• The average recruiter doubles their earnings by the end of the third year
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You have excellent relationship building and communication skills
• You’re coachable and thrive in a metrics-driven environment
• College degree preferred, but not required
• Military veterans encouraged to apply

What you’ll do:

• Cultivate relationships and maintain strong communication with candidates, hiring managers, team members, and business partners to fill positions with the best talent
• Generate a high volume of candidate flow through a variety of sourcing methods
• Conduct phone-screens and manage the entire interview process from sourcing to offer, while ensuring candidates’ initial onboarding experience is seamless
• Document conversations, interview progress, offers and feedback in our Applicant Tracking System (Avature)
• Process paperwork regarding onboarding and dispositioning candidates with a high level of accuracy

What you need:

• Elite work ethic, 100% in-office
• Strong customer focus
• The ability to work with the latest technologies
• The desire to be a part of TQL while contributing to our continued growth

Why TQL:

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Exposure to executive leadership and direct access to all hiring managers
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you’ll be: 735 N Water St Unit 690, Milwaukee, WI 53202

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor’s degree required; an advanced degree is advantageous.

The opportunity

Delaware North Sportservice is hiring seasonal Culinary Supervisors to join our team at American Family Field in Milwaukee, Wisconsin. Our ideal Culinary Supervisor is an experienced Cook who enjoys working in a collaborative and fast-paced environment, taking pride in delivering exceptional food service and culinary excellence to our guests. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

Information on our comprehensive benefits package can be found at we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Supervise food prep work while maintaining food quality, plate presentation and sanitation standards.

• Verify that all portion sizes, recipes, quality standards, department rules, policies and procedures are maintained by kitchen associates.

• Supervise all associates and food production in their area.

• Partner with service personnel and restaurant managers to satisfy guests.

• Maintain all kitchen equipment in full working order.

• Assist in monthly inventory.
  Assist in interviewing and training new seasonal culinary team members.
  • Read and execute BEO's for catering functions.
  • Maintain cleanliness and organization of walk-ins and freezers at all times.
  • Actively work to maintain food cost within parameters set by culinary leadership.
  • Effectively supervise proper breakdown, rotation, labeling, dating, and storage of food.
  • Perform opening, closing and side work duties as instructed and according proper guidelines.
  • Attend bi- weekly staff meetings and culinary team meetings.
  • Perform other duties assigned.

More about you

• Must have a flexible schedule including nights, days, weekends, and holidays.

• At least 2 years' experience as a Line Cook, including experience as a Supervisor or Lead Line Cook in a fast paced environment.

• Ability to effectively communicate with others in a management and leadership capacity.

• Ability to work in a fast-paced environment.

• Attentive and detailed oriented.

• Ability to multi-task.

• Must be able to obtain Food Safety Manager certification.
  Microsoft Office and computer efficiency.
  • Basic math skills; ability to understand, calculate and follow recipe measurements and proportions.

Physical requirements

• Manual dexterity is sufficient to chop, mix, blend, whip, etc. a variety of foods and liquids.

• Ability to lift and carry large pans from ovens or freezers, weighing up to 50 lbs.

• Standing and walking for the entire length of the shift.

Shift details

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Sportservice is hiring for Culinary Interns to join our team at American Family Field in Milwaukee, Wisconsin. As a Culinary Intern, you will prepare food at American Family Field and learn about the importance of wellness and nutrition when creating and cooking recipes. If your recipe for success includes mentorship from seasoned chefs, formal training to further your career, and working in iconic locations, apply today.

Pay

Information on our comprehensive benefits package can be found at we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Prepare food to recipe specifications in a timely manner.
• Perform opening, closing, and side work duties as instructed.
• Keep workstation and cooking equipment clean, organized, and sanitized.
• Make sure food temperatures are maintained and food is stored properly.
• Ensure compliance with food safety standards.
• Follow and uphold all health codes and sanitation regulations.
• All other duties assigned.

More about you

• High school diploma required.
• Enrolment in a culinary program preferred.
• Ability to work independently and as part of a team.
• Ability to read and comprehend prep sheets and recipes.
• Basic math skills, ability to understand, calculate and follow recipe measurements and proportions.
• Able to work nights, days, weekends, and holidays.

Physical requirements

• Ability to lift and carry large pans, weighing up to 50 lbs.
• Manual dexterity to chop, mix, blend, whip, etc. a variety of foods and liquids.
• Standing and walking for the entire length of shift.
• Frequently required to reach

Shift details

Days
Evenings
Holidays
Weekends

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process checkout and/or return transactions, as well as monitor and maintain the self-checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A head cashier will position cashiers and support them by expediting price checks, approving point of sale transactions and markdowns for mainline registers, self-checkout, returns, pro desk, special services, and tool rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other front end associates by participating in the training of new cashiers and utilizing all available tools to coach and develop other cashiers. The preferred qualification for a head cashier is 1+ years of cashier experience.

Location: RACINE, WI

Requisition ID: 200084105

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

You'll bring to the role:

• Sales associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Benefits:

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Position Type: Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact . The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Milwaukee, WI

Product Quality Control / FTE / On-site

Who We Are

Novir is a pioneering preventive health technology company dedicated to providing accessible and reliable diagnostic testing solutions and preventive healthcare services. Key offerings include a product portfolio with self-test and professional use products (IVDs) currently offered in EU, virtual drug testing solutions including products for employee use only, and onsite health services with vaccinations and screening serving the senior living space. Novir's mission is to improve health outcomes by early detection in offering innovative testing products and services in key markets worldwide.

What We Do

Our product offering is currently focused on sales into EU with IVDs for professional use and self-testing. All products abide IVDR or FDA regulations and local rules in each key country, currently including Nordics and Iberia. Products are in general lateral flow assays which deliver reliable rapid results to drive early detection and organized into two main families: drug testing products serving mainly clinical customers (EU) and workplace (USA), and general health products through retail channels (EU). Novir has an established QC function in Milwaukee at Novir Research Park Lab, is ISO13485 certified and has a QMS to support it. Novir currently works with contract manufacturers for its Novir branded products and part of the roadmap includes bringing in manufacturing capabilities domestically and to add research function at the Laboratory.

About The Role:

The Quality Assurance Manager will lead the continuous development and maintenance of a Quality Management System (QMS) to ensure compliance with regulatory requirements, incl. ISO 13485 status, while also overseeing product quality assurance and risk assessment initiatives. This role collaborates with cross-functional teams to establish product and process quality specifications, to develop or drive improvements and to ensure compliance with regulatory bodies and local regulations. The QA manager will foster culture of continuous improvement within the organization and an integration of the quality management system into every process and product aspect of the companies' everyday activities to deliver products and services safely and to great customer satisfaction.

The ideal candidate for this role is a process oriented with deeper analytical skills, strategic and collaborative leader, possessing a deep understanding of quality management systems and key regulations such as IVDR and FDA, a meticulous attention to detail, a proactive approach to problem-solving, and a passion for delivering products that exceed customers' expectations.

What You'll Do:

• Total Quality Management System (TQMS): Develop, implement, and maintain a robust QMS to ensure compliance with regulatory requirements and internal standards. Oversee the continuous improvement of QMS processes, including documentation, supplier qualification, audits, and corrective/preventive actions.
• Team Leadership and Development: Lead and mentor the team, fostering a culture of continuous improvement and accountability. Provide training and development opportunities to enhance the skills and knowledge of the quality assurance team.
• Regulatory Compliance: Stay on top of industry regulations and standards related to manufacturing of products, including IVDR
• Risk Assessment and Management: Implement effective risk mitigation strategies to minimize potential quality and safety risks throughout the supply chain. Collaborate with cross-functional teams to integrate mitigation strategies into overall operational practices.
• Customer Complaint Management and Investigation: Maintain a robust system for receiving, investigating & resolving customer complaints related to product quality and safety. Analyze complaint trends using statistical methods to gain insights to allow for targeted improvements. Ensure corrective actions are implemented and champion continuous improvement measures based on customer feedback.
• Implement Process Improvements: Execute ongoing projects of process improvements to address key quality and customer issues, and to engrain the QMS into the company activities.
• Product Quality Assurance: Oversee Quality Control process for products serving EU and US, collaborate with cross-functional teams to establish and enforce product quality specifications, ensuring consistency and adherence to brand standards. Conduct regular product quality inspections and lead investigations into any deviations from established standards.
• Supplier Quality: Work closely with product suppliers to establish and maintain high-quality materials. Develop and implement supplier quality assurance programs to monitor and improve supplier performance.
• Data Analysis and Reporting: Utilize data-driven insights to identify trends, areas for improvement, and opportunities for innovation. Prepare and present regular reports to executive leadership on quality metrics, compliance status, and improvement initiatives.

Key Experience We're Looking For:

• 6+ years of progressive experience in quality assurance with 3+ years of experience in a leadership (people management) role
• Bachelor's degree in a related field preferred
• Extensive knowledge of regulatory requirements, quality standards, and industry best practices related to IVD products
• Demonstrated experience in managing budgets, setting strategic goals, and delivering results in a fast-paced, dynamic environment
• Exceptional leadership and communication skills, with the ability to influence and inspire cross-functional teams to drive successful product safety and quality improvement initiatives
• Black Belt certified preferred
• Experience with ISO13485 certification

Perks of Working @ Novir:

• Competitive total compensation offerings
• Generous paid time off policy
• Medical, dental and vision insurance, some of which is covered by the company
• Company provided Disability and Life Insurance
• Flexible schedule and work from home policy
• A friendly office atmosphere in our office space in the heart of Milwaukee's Third Ward
• Opportunity to build something incredible while being surrounded by intelligent, hardworking and motivated coworkers