Jobs in Cranford

690 positions found — Page 44

Associate Medical Sales Representative
Salary not disclosed
Newark, NJ 1 week ago

Who is HealthTrackRx?

HealthTrackRx is the nation's leading PCR-based infectious disease laboratory! By delivering next morning results to healthcare providers nationwide, HealthTrackRx is the premier option for patients and healthcare professionals and in an exciting phase of growth!


About the Role:

• The Territory Service Specialist onboards newly generated accounts in a predetermined

geographic territory. Primary focus being outpatient clinics who see a high volume of

infections. Key responsibilities include educating, servicing, and training existing customers on

company offerings. Identifies new business opportunities by developing existing relationships

and cold calling prospective accounts. Assists the Territory Sales Director in assigned territory

as needed.


Essential Responsibilities/Duties:

  • Travels throughout assigned territory under direction of the VP of Sales to call on current customers and to solicit new and profitable business
  • Responsible for assisting in growth of new and current business
  • Schedule and execute in-service training at customer sites
  • Train clinic staff in proper processing of requisitions and sample collection procedure
  • Ensure all customers are adequately always stocked with appropriate supplies
  • Plan and execute visits to existing accounts in the territory on a regular basis
  • Identify, communicate, and help resolve any service issues, billing issues or customer complaints
  • Schedule and/or arrange UPS/FedEx/Courier pick-ups from offices
  • Depending on location travel required up to 50%


Role Highlights:

  • Earnings Year 1 with only Existing Business Annualized and Base (not including New Business Growth or Car/Cell Allowances): ~$81.6k
  • Earnings Year 1 All-In On Target (Not Including Car Allowance): ~$97.6k
  • Base plus Uncapped Commission with Existing Business coming through territory
  • This role is a GREAT opportunity to break into the medical sales industry!


Qualifications:

Education –

  • Bachelor’s degree in business or relevant field of study; or an equivalent level of education and experience


Competencies/Skills –

  • Able to independently research, organize, multitask, and prioritize work
  • Exceptional verbal/ written communication skills


Experience –

  • ~1+ years documented successful sales numbers, B2B, or medical sales
  • Prior sales or customer service functions


If interested in the position, feel free to email your resume directly to (Please specify what location/territory you're applying for) and I'll be sure to follow up as soon as possible!

Not Specified
Sales Executive
Salary not disclosed
Edison, NJ 1 week ago

Title: Sales Executive

Location: Northern NJ/NYC - Office located in Edison, NJ

Salary: $90,000 to $110,000 base

Start: ASAP

Position Summary

We are currently seeking a Sales Executive, with an innate passion for sales and forging long-standing partnerships, to expand our international freight forwarding business, through the procurement of new clients in the northern NJ and New York City region.

Required Experience

  • 5-7 years of experience selling non-asset based freight forwarding services
  • Must have sales experience within International Freight Forwarding (FCL, LCL, Ocean Freight, etc.)
  • Solid verbal communication and an aggressive drive as well as commitment to develop and grow a client base
  • Ability to interact effectively with internal and external contacts at all levels
  • Knowledge of supply chain management and knowledge of the transportation and logistics industry
  • Profit and loss statement knowledge
Not Specified
Account Executive - Kid's Apparel
Salary not disclosed
Edison, NJ 1 week ago

Our client, a children's apparel company, is seeking an Account Executive to join their team in Edison, NJ!


This role is onsite 4 days per week.


Responsibilities:

  • Manage the sales lifecycle and work to grow existing relationships
  • Oversee sales goals and quotas
  • Identify sales opportunities
  • Work to gain new leads
  • Maintain strong relationships with buyers


Qualifications:

  • Prior wholesale experience is required, kid's apparel is a plus
  • Experience working with retailers such as Walmart, Sams Club, Boscov, Macys, Nordstrom, or Von Maur
  • Character licensing experience
  • Strong written and verbal communication skills
  • Must be proficient in MS Office
  • ERP software experience is highly preferred
  • Ability to work in a fast-paced environment
  • Occasional travel


Please submit your resume for consideration.


You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Not Specified
Account Manager
Salary not disclosed
Newark, NJ 1 week ago

Martindale-Avvo is seeking a driven, self-starting Account Manager who is creative, competitive, and confident. Our Account Managers are responsible for growing and retaining our existing customer base. This role will be assigned an existing book of business with the expectation that their account list and revenue will quickly grow. The primary goal of this position is to increase revenue growth and reduce account churn through strategic consultative selling.

Responsibilities:

  • Identify and target revenue growth opportunities for upselling additional Martindale-Avvo products and services in an assigned book of business.
  • Upsell and renew existing customers to meet or exceed monthly upsell and churn goals.
  • Onboard and manage new customer accounts as assigned.
  • Negotiate and close upsell and renewal contracts.
  • Handle and save customer cancellation inquiries.
  • Establish and maintain high-level customer relationships.
  • Provide full account management support to law firms and their personnel leveraging internal tools, portals, analytics and reports.
  • Analyze and recommend opportunities for our customers to maximize their subscription benefits and improve their overall experience and satisfaction.
  • Single point of contact as an expert regarding the firm's current marketing program, their results and new opportunities to capitalize on their current plan.
  • Maintain high activity levels by meeting or exceeding established performance metrics.
  • Develop an in-depth understanding of all aspects of online marketing and competitive products to articulate the benefits and advantages of our client development products, and handle customer concerns or objections.
  • Provide significant value to customers by providing them with educational information to help them understand the value and importance of their online marketing program.
  • Demonstrate the highest level of professionalism.
  • Utilize and adopt all required processes, tools and systems including .
  • Provide accurate sales forecasts and develop continual business growth.
  • Comply with company and sales policies and procedures in an ethical manner.


Qualifications:

  • BA/BS or equivalent.
  • 2 years successful sales experience in B2B, solutions-oriented environment, preferably selling complex, intangible solutions. - Experience in digital marketing is a plus.
  • Excellent oral and written communication skills, presentation skills and phone presence.
  • Strong probing, negotiation and closing skills. Phone sales is a plus.
  • Tech savvy with working knowledge of software and internet applications, including and Google Workspace.
  • Track record of building customer loyalty and customer relations.
  • Extraordinary work ethic with exceptional organizational and time-management skills.
  • Positive attitude with a passionate desire to win and succeed. Entrepreneurial mindset.


This is a base + uncapped commission role with a base that starts at $50,000.

About Internet Brands:

Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit Brands and its wholly-owned affiliates are an equal-opportunity employer.

Not Specified
Dental Office Managers | Multiple Locations | New Jersey
Salary not disclosed
Cranford, NJ 1 week ago

We’re Hiring: Dental Office Managers (Office Manager / Practice Manager) — Multiple Locations | New Jersey


Nuva Smile is growing, and we’re looking for strong, people-first Dental Office Managers to lead our teams across multiple locations in New Jersey in the North Region.

If you love operations, accountability, and building a high-performing culture — we want to meet you.


What you’ll lead:

Daily front office + clinical operations

Schedule optimization, production + collections focus

Team training, accountability, and patient experience

KPI ownership (confirmations, no-show reduction, conversion, collections)

Strong systems + process execution


What we’re looking for:

  • 2+ years experience as a Dental Office Manager (or strong AOM ready to step up)
  • Confident leadership + communication
  • Comfortable managing schedules, metrics, and team performance
  • Denticon experience a plus (not required)
  • Spanish-speaking a plus (not required)


Why Nuva Smile:

  • Growth opportunities across a multi-location group
  • Supportive leadership + clear systems
  • Competitive pay + performance incentives
  • Full-time hours available
Not Specified
CRM Campaign Operations Project Manager
Salary not disclosed
Florham Park, NJ 1 week ago

The Planet Group is seeking a CRM Campaign Operations Project Manager to join one of our well-known global pharmaceutical clients.


The CRM Campaign Operations Project Manager is responsible for a key franchise group (e.g., Oncology) and leads consumer brand team marketing initiatives, supporting cross-functional team members and agency partners to align and execute on email, SMS, and direct mail campaigns. This role will focus on tactical execution of the campaign roadmap through its entire lifecycle to increase performance and efficiency.


  • Pay: $40-$43/hr depending on experience
  • Duration: 12 mo to start (potential to extend / convert)
  • Location: Hybrid (Tuesday–Thursday on-site), open to the following locations: Mettawa, IL, Irvine, CA, or Florham Park, NJ


CRM Campaign Operations Project Manager Responsibilities:

  • Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs.
  • Learn the business for the respective therapeutic areas/brands.
  • Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met.
  • Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team.
  • Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues.
  • Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns.
  • Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year.
  • Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership.
  • Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary.
  • Monitors campaign performance and proactively provide recommendations to drive an increase in engagement.
  • Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly.
  • Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders.


Leadership Competencies:

  • Positive “all for one” approach to team deliverables and priorities.
  • Builds strong relationships to enable higher performance.
  • Learns, fast, grasps the “essence” and can change course quickly where indicated.
  • Raises the bar and is never satisfied with the status quo.
  • Creates a learning environment and open to suggestions.
  • Embraces the ideas of others, nurtures innovation and manages innovation to reality.


CRM Campaign Operations Project Manager Qualifications:

  • 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience.
  • Minimum of 3 years of hands-on work experience in client service, account or response management discipline.
  • Digital marketing or interactive agency experience is a plus.
  • Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.
  • Excellent written, verbal, and interpersonal communication skills to effectively work with team members.
  • Analytical ability to identify optimization opportunities and program related issues.
  • Enthusiastic, solution-oriented attitude in accepting work/new challenges.
  • Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook.
  • Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving.
  • In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica.
  • Experience implementing CRM best practices.
  • Proven track record of launching successful email campaigns and/or consumer programs.
  • Bachelor’s degree in business or marketing or equivalent experience.
Not Specified
NJFPL Board of Director Member
Salary not disclosed
Newark, NJ 1 week ago

New Jersey Family Planning League (NJFPL)


The New Jersey Family Planning League (NJFPL or the League) is a 501(c) (3) organization which provides funding, resources and support to a network of reproductive health providers in the state of New Jersey, ensuring that all residents have access to high-quality sexual and reproductive healthcare services regardless of their identity, income, or insurance status.


NJFPL serves as a cornerstone of New Jersey’s public health infrastructure, sustaining and strengthening a diverse network of 22 healthcare providers who operate 71 sites across all 21 counties of the state. In 2025, our network provided essential care to 139,157 family planning patients and 29,805 abortion patients. We ensure the delivery of high-quality services by empowering our agencies with critical funding, specialized training, technical assistance, policy and regulatory analysis, and strategic planning guidance.

NJFPL Board Directors serve a two-year term, providing critical leadership through governance, resource development, and financial oversight of the organization. At NJFPL, we rely on the active participation of every Director to drive our mission forward. The expectations for this commitment are outlined below:


Responsibilities of the Board

As the highest leadership body of NJFPL, the Board is responsible for:


Mission stewardship, including periodic review of the organization’s mission to

ensure:

o       Its relevance to community needs

o       Programming, budgets and partnerships align

o       Formal changes are approved


  • Financial oversight to make sure that resources are being used effectively to further the mission, including approval of the annual operating budget, monitoring organizational spending, tax compliance, understanding of assets and liabilities, setting policies to prevent fraud or mismanagement, and ensuring the organization’s long-term sustainability
  • Hiring, evaluation and support of the President and CEO
  • Performance oversight of programs and services to ensure goals are being met and producing results
  • Contributing to the development of the organization’s strategic plan and
  • organizational structure
  • Advocacy for family planning and abortion services in the State of New Jersey
  • Fostering the implementation of the necessary political strategy and advocacy needed to support evolving and changing political landscapes.
  • Facilitate fundraising opportunities and resources
  • Enhancing the organization’s public image and participating in public affairs activities – which consists of advocating on behalf of NJFPL whether through letters, telephone calls, or meetings.
  • Assessing its own performance as the governing body of the organization.
  • Ensuring legal and ethical integrity.


Responsibilities of Individual Board Members


Each individual Board member is expected to:

  • Know NJFPL’s mission, Board of Director Bylaws, programs, and needs as well as
  • understand its collective purpose.
  • Provide New Jersey Service Area Representation, as outlined in the Bylaws, for the purpose of garnering statewide representation on the Board in North, Central, and South Jersey.
  • Prepare for, attend, and conscientiously participate in Board meetings.
  • Participate fully in one or more Committees or taskforces.
  • Contribute financially to the organization in an amount that is most meaningful to them (there is no maximum or minimum) and/or secure donations from their personal or professional networks
  • Faithfully read and understand the organization’s financial statements and Board materials in advance of meetings.
  • Serve as active advocates and ambassadors for the organization.
  • Actively seek out connections on behalf of NJFPL within your centers of influence and promote NJFPL within your religious, political and business communities.
  • Help identify personal connections that can benefit the organization’s fundraising and reputation, standing, and influence public policy.
  • Engage in learning opportunities to better understand the community we serve.
  • Respect the perspectives of all who bring their voices and lived experiences.


Other Responsibilities of Board Members

  • Uphold the legal duties and laws regarding nonprofit governance.
  • Follow the organization’s Bylaws, policies, and Board resolutions.
  • Sign an annual conflict-of-interest disclosure and update it during the year, if necessary, as well as disclose potential conflicts before meetings and actual conflicts during meetings.
  • Maintain confidentiality about all internal matters of the organization.


Special Note

NJFPL is deeply committed to diversity, equity, and inclusion. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We aim to build a diverse team that represents New

Jersey’s citizens and the reproductive justice community. We encourage candidates from

all backgrounds to apply. DO NOT APPLY VIA LINKEDIN. Follow the SurveyMonkey link below to be considered.


Required Qualifications & Experience

  • Strong personal commitment to equitable access to the full range of reproductive health services
  • Bachelor’s degree, equivalent professional and life experience in local leadership, peer health or community organizing, and/or deep personal understanding of the challenges and barriers faced by the communities we serve, particularly regarding reproductive health, maternal care or socioeconomic stability
  • Exceptional leadership and strategic thinking skills, and ability to consider direct service implications of the strategic plans and operations of a network intermediary like NJFPL
  • Outstanding communication abilities
  • Willingness to learn and grow within the organization
  • Master’s degree in public health, social work, or human services welcomed, but not required
  • Prior experience with New Jersey public health, Medicaid systems, family planning and abortion care funding streams welcomed, but not required


Important Application Update: To ensure every candidate is evaluated fairly and consistently, we only review applications submitted through our official SurveyMonkey link. If you applied via LinkedIn, please head over to the link in the post to complete your submission!


How to apply

Please fill out the application, which includes an upload of your cover letter and resume, via this SurveyMonkey link: Headley 973-622-2425

Not Specified
Border Patrol Agent - Experienced (GL9 / GS11)
$30.36 - 57.76
West Orange, NJ 1 week ago

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) opportunities if you have current or prior law enforcement experience, including military police or local/state law enforcement.

IMPORTANT NOTICE: Duty assignments may include the Southwest Border. U.S. Border Patrol determines assignments based on operational needs, which may not align with your preferences. Relocation may be required.

EARN UP TO $30,000 IN RECRUITMENT INCENTIVES: Newly appointed Border Patrol Agents will receive a $20,000 incentive $10,000 after completing academy training and $10,000 after fulfilling a 3-year agreement. An extra $10,000 is available for prioritized locations (Sierra Blanca, Presidio, Sanderson, Comstock, Freer, Hebbronville, TX; Lordsburg, NM; or Ajo, AZ).

The U.S. Border Patrol (USBP) offers a career with camaraderie, pride, purpose, and the mission of protecting America.

If youre looking for an exciting, well-compensated federal law enforcement career, apply now. U.S. Customs and Border Protection is hiring full-time Law Enforcement Officer (LEO) positions.

Salary and Benefits

Base Salary: GL-9/GS-11: $63,148 $120,145 per year

Locality Pay: Varies by duty location

Overtime: Up to 25% additional pay

This is a career ladder position progressing from GL-9 to GS-11 to GS-12. You may be promoted after 52 weeks at each level without reapplying.

Benefits include health insurance, paid leave, and the Thrift Savings Plan (similar to a traditional or Roth 401(k)).

Duties and Responsibilities

As a BPA, you help protect the U.S. by securing borders, stopping illegal activity, and supporting economic stability.

Typical assignments include:

  • Questioning individuals and inspecting documents and property
  • Apprehending undocumented individuals or smugglers using covert surveillance and infrared scopes
  • Tracking and interpreting signs of illegal entry
  • Performing farm, traffic, building, city, and transport checks
  • Patrolling using vehicles, horses, boats, ATVs, snowmobiles, or motorcycles

Qualifications

GL-9: One year of specialized experience at the next lower level, including:

  • Searching detained persons, vehicles, and surroundings
  • Apprehending or restraining suspects in violation of law
  • Using firearms, writing reports, serving warrants, and gathering case evidence

GS-11: One year of specialized experience at the next lower grade, including:

  • Using intelligence to monitor criminal threats and operations
  • Leading fraud or contraband investigations
  • Apprehending violators using surveillance and detection tech

There is no education substitution for GL-9 or GS-11 positions.

Other Requirements

  • Citizenship: Must be a U.S. Citizen
  • Residency: Must have lived primarily in the U.S. for 3 of the last 5 years
  • Age: Must be referred before turning 40 (exceptions for federal or veteran law enforcement)
  • Veterans: May qualify under Veterans Recruitment Appointment (VRA)

Formal Training: After hiring, agents attend the U.S. Border Patrol Academy in Artesia, NM for 6 months of instruction in immigration law, firearms, defensive tactics, Spanish, and more.

How to Apply

Click the Apply button on this page. You will be redirected to the CBP Talent Network. Select "Border Patrol Agent" and complete the pre-screening questions.

You will receive a link to the BPA Job Opening Announcements on USAJOBS. Follow all instructions and submit all required materials (resume, transcripts, etc.). Youll be evaluated based on your application and the BPA Entrance Exam.

If you have questions, contact a recruiter: /s/usbp

NOTE: Subscribers to the CBP Talent Network will receive monthly updates on webinars, expos, and job opportunities.

RequiredPreferredJob Industries
  • Government & Military
permanent
Assistant Operations Manager
🏢 JGM
Salary not disclosed
Newark, NJ 1 week ago

Assistant Operations Manager


Job Description:

This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


Responsibilities:

  • Assist operations manager with a team of 16 employees across two shifts.
  • Ensure employees adhere to their schedules and perform their duties effectively.
  • Serve as the primary point of contact for clients, addressing any concerns or issues promptly.
  • Monitor and evaluate employee performance, providing feedback and coaching as needed.
  • Conduct regular team meetings to communicate company policies, updates, and goals.
  • Assist in training new hires and ensure they understand their roles and responsibilities.
  • Handle scheduling, attendance tracking, and shift adjustments as necessary.
  • Ensure compliance with airport regulations and safety protocols.
  • Maintain records of employee performance, incidents, and other relevant information.
  • Collaborate with management to develop and implement operational improvements.
  • Must be able to pass PANYNJ badging requirements.


Qualifications:

  • Must have similar experience managing multiple employees.
  • Associate or bachelor's in business administration degree is preferred
  • Ability to work contingent on schedule & operational needs.
  • Ability to read, write, speak fluently, and understand the English language.
  • Must be fluent in written, verbal, and communication skills.
  • Must be fluent in Excel, Microsoft, outlook, etc.


Skills in:

Organizing and leading a Team

Collaboration and consensus building

Analyzing problems and formulating sound conclusions

Handling difficult situations with tact and diplomacy

Organization and strategic development

Written and verbal communication


Benefits:

401(k) matching

Dental Insurance

Health insurance

Life insurance

Paid time off

Vision insurance


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Not Specified
Team Leader Call Center
Salary not disclosed
Troy Hills, NJ 1 week ago

We are currently seeking a call center professional to join our growing team. The Team Leader will lead a group of call center agents and coach them to provide exceptional customer experiences for our patients. This is a full-time position, working on site Monday – Friday (and every other Saturday with one day off during the week).

The candidate we're looking for will have experience working in a healthcare related call center and managing standard call center metrics. In addition, we seek individuals who value servicing customers and are solutions oriented and positive influencers to their teams and colleagues.


Additional position details:

  • Answers agent questions regarding, policies, procedures, best practices or difficult calls. Handles escalated patient calls and general complaints.
  • Has experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met.
  • Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.
  • Identifies operational issues and suggests potential solutions to direct report.
  • Monitors and evaluates agent performance, provides learning or coaching opportunities, completes fact finding as needed and implements counseling/corrective action when appropriate
  • Assist manager with hires, coaches and develops Call Center Agents to respond to patient questions
  • Ensures agents understand and comply with all call center objectives, performance standards, and policies.
  • Prepares reports and analyzes data to assist in determining call center goals.
  • Works with other members of the leadership team and home office to support agents and maximize patient satisfaction.
  • Maintains day to day call center operations (schedules, tasks. etc), and correspondence workflows.
  • Issues written and oral instructions.
  • Prepares and performs individual monthly feedback sessions and associates’ yearly reviews
  • Ongoing analysis of procedures and calls to improve call handling and efficiencies.
  • Determines work procedures, prepares work schedules, and expedites workflow.
  • Conducts/attends various meetings and communicates information directly to team members.
  • Reviews timecards, attendance and schedules in accordance with attendance standards
  • Ensures that all company practices and policies are adhered to.
  • Willingness to work beyond scheduled hours when necessary to support team performance and meet operational demands.


Essential Qualifications

  • Accountability
  • Adaptability-Flexibility
  • Communication
  • Customer Focus
  • Listening Skills
  • Creativity/Innovation
  • Problem Solving-Analysis
  • Vision & Values
  • Collaborative Process-Teamwork
  • Dependability
  • Knowledge, Skills & Abilities


Technical and Functional

  • Ability to provide excellent customer experience, internally and externally
  • Ability to handle multiple priorities and exceptional organizational skills
  • Excellent verbal and written communication skills
  • Must be detail oriented
  • Ability to work successfully and collaboratively in a team environment
  • Excellent leadership, facilitation and decision-making skills
  • Strong problem-solving and analytical skills
  • Strong technical proficiency, including experience with Contact Center Phone Softwares, CRMs, Microsoft Office/Excel etc.


Required Physical Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit and perform extensive close keyboard and PC work.
  • Ability to walk, talk or hear.
  • Occasionally required to stand and reach with hands and arms.


Working Environment

  • Ability to meet deadlines and attendance standards.
  • The noise level in the work environment is usually moderate.
  • This classification will be required to sign a confidentiality agreement.


Experience, Education and Certifications Required


Experience Required

  • Minimum of 3 years leadership experience preferably in the medical industry with customer service responsibility


Required Educational Level

  • Bachelor’s Degree or equivalent work experience


Job Type:

Full-time


Benefits:

  • 401(k) with match
  • Dental insurance
  • Health insurance
  • Company Paid Life insurance
  • Paid time off
  • Vision insurance
  • STD/LTD
  • Critical Illness


Work Location: Must be able to reliably commute to the office M-F.

Not Specified
jobs by JobLookup
✓ All jobs loaded