Jobs in Columbus Delaware County Oh Remote

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Company Overview

Family is a word that’s often misused, or overused. At Millcraft, however, it’s simply the truth — a continuing family story of devotion to customers, quality, and service, while always evolving and innovating to make doing business easier. We hold strong to our principles of honesty, responsibility and integrity. These are the common threads that tie our rich history to our dynamic present. And why Millcraft, amid the most technology driven distributors in the paper, packaging and graphic industries, will always feel like family.

Our Roots

Some things don’t change. We are the same hometown paper merchants our loyal clients have always known. But today we look different, with a strong, expanding, regional footprint and a network of partners that allow us to continue to diversify our offerings and provide products, service, technology and continuous growth to our customers.

Pauline and Harold Keil started Millcraft in 1920 with a simple philosophy: honor the customer relationship. Three generations of women owners have carried on those Millcraft values for nearly 100 years. Today, Millcraft is steered by Travis Mlakar, CEO, who continues to focus on family and community while forwarding innovation and leading the company into new, promising markets that allow our customers to remain strong and relevant in a quickly changing environment.

Where we’re going

We believe in innovation and evolution. But we’ll never stray from the values central to our long-lasting relationships with clients, suppliers, and communities. We are relentless in our drive to find fresh solutions and implement new technologies. Sometimes, our clients’ demands drive our expansion into new markets. We help your ideas grow from seed to fruition, together.

What we believe

Accessibility, flexibility, and creativity… at Millcraft, we have grown a business for over a century based on these ideals. We are family owned and Midwest strong, committed to supporting our communities because these are our homes. We lead our business guided by our principles, which tie us to our rich history and serve as a platform for innovation and growth.

We care. We know. We evolve. We deliver.

Our team is an extension of your business. Whatever you need, we’re here. Just ask.

Position Overview

Millcraft is currently looking for a driven, self-starting, and motivated Account Manager to join our Columbus, OH team. We are seeking an Account Manager with proven sales and customer relationship experience, open to actively engaging with prospects, generating leads and fostering relationships. Reporting to the Division Manager, the ideal candidate will have hands-on experience driving sales through direct outreach and relationship-building with potential clients. In this role, you will be responsible for developing and maintaining strong customer relationships, identifying their business needs, and offering tailored product and service solutions. From office products like paper and envelopes to specialized packaging supplies and cutting-edge equipment, we serve a broad range of industries. Our Account Managers lead customer engagements, uncovering opportunities and collaborating with internal specialists to deliver exceptional results.

Key Responsibilities:

• Cultivate strong client relationships by understanding their needs and delivering bespoke solutions
• Drive profitable growth by presenting and promoting our products and services
• Serve as a liaison between clients and internal resources, ensuring seamless communication and resource allocation
• Provide expert guidance to Customer Services Representatives, ensuring adherence to quality standards and customer specifications
• Lead new business acquisition efforts through proactive prospecting and networking, leveraging various channels including social media
• Gather and provide valuable feedback from clients to enhance service offerings and product development
• Maintain accurate records of customer information, sales activities, and business opportunities
• Prepare compelling presentations, proposals, and price quotations, demonstrating the value of our solutions effectively
• Foster collaboration across functional units to optimize operational efficiency and customer satisfaction
• Contribute to the development of actionable solutions and best practices through feedback and collaboration

Minimum Qualifications:

• Bachelor’s degree in business or related field is preferred, relevant experience will also be considered.
• 3+ years of experience in sales or account management.
• Experience in the paper, packaging, large format printing or sign and banner industry is a plus.
• Proficiency with Microsoft Excel and CRM is required; experience with Teams and Power BI is a plus.
• Willingness to travel within 1.5 hours from Columbus is required to visit customers and prospects.

Required Skills and Abilities:

• Proven expertise in sales promotion and business development and/or demonstrated experience managing customer relationships;
• Exceptional verbal and written communication skills, with a polished and professional demeanor;
• Highly responsive, proactive, and dedicated to providing outstanding customer service;
• Strong negotiation skills and the ability to influence and persuade stakeholders;
• Excellent organizational, time management, and follow-up skills, with the ability to focus on achieving goals;
• Ability to create presentation-ready, polished written materials that are effective and aesthetically pleasing;
• Self-motivated, disciplined, and driven to succeed, with a high level of accountability and engagement.

JOB DESCRIPTION

Day-to-Day

As a Senior Associate:

Client Rep, you will own and manage the renewal lifecycle for assigned clients while ensuring accurate, timely updates in agency management systems. You will collaborate closely with internal teams, carriers, and clients to drive exceptional service and high retention.

You’ll work closely with a mix of tenured and mid-level team members, with clear paths for development into Senior Account Manager or Team Lead roles.

Key responsibilities include:

• Set up and maintain client accounts, contacts, and policy information in EPIC and related systems throughout the renewal process.
• Coordinate loss runs, experience mods, endorsements, cancellations, and policy changes.
• Draft carrier submissions, prepare proposals, and assist with online portal quoting.
• Generate client letters (BORs, pre-renewal, proposal cover letters, etc.) using established templates.
• Organize and name documents in EPIC; create and assign activities to appropriate team members.
• Deliver audits, endorsements, certificates, and proofs of insurance.
• Assist with claims escalations and billing/payment questions.

REQUIRED SKILLS AND EXPERIENCE

• 3+ years of Commercial Property & Casualty insurance experience (commercial line)
• Active Property & Casualty Insurance License
• Proficiency with agency management systems (EPIC highly preferred)
• Ability to analyze coverage needs and support guaranteed-cost program designs

NICE TO HAVE SKILLS AND EXPERIENCE

• Experience working in a high-volume brokerage environment
• Familiarity with CSR24 or Indio
• Prior experience developing longer-term account strategies
• College degree (preferred but not required)
• Strong Excel skills (formulas, formatting, templates)

COMPENSATION

$45k-$68k/yr

full benefits

Equal Opportunity Statement

Insight Global is committed to diversity and inclusivity.

Our client, an industry leading and reputable Facilities Services company, is looking for a Account Executive - Relocation Consultant in the Columbus area. This is an amazing opportunity with a fast-growing company!

Compensation:

- Salary + Commission

- Top Reps making $$$

- Full Benefits

- Mileage reimbursement

- 401K with match

Requirements and Skills:

- Full sales cycle - cradle to grave management

- 5 days on site or in the field - get out there and get selling!

- Must have documented success with CRM management and closing

If this catches your attention, please reach out to - we'd love to connect about your future with our client!

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Charleston, SC area. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Charleston area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $67,750 - $121,950.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.