Information Technology Jobs in Chicopee, MA

• Comprehensive benefits including health, dental, vision, and retirement match
  
• Generous paid time off and holidays
  
• Mileage reimbursement for community-based travel
  
• Ongoing training, supervision, and professional development
  
• Career advancement with one in three positions filled internally
  
• A supportive, mission-driven environment
  
• Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers
  

• Provide in-home and community-based services at least twice per week or as clinically indicated
  
• Deliver skills training, safety planning, and crisis support to youth and families
  
• Facilitate family-centered treatment planning and support effective decision-making
  
• Help strengthen family dynamics through communication, problem-solving, and skill-building activities
  
• Support youth in building independent living skills, resilience, and coping strategies
  
• Provide care coordination and referrals to community-based services and resources
  
• Ensure accurate documentation and treatment planning in line with program standards
  

• Associate's degree in a Human Services-related field required; Bachelor's degree preferred
  
• At least 1 year of experience in the human services field required
  
• Experience working with children and families required
  
• Knowledge of mental illness, coping strategies, and behavioral modification techniques
  
• Strong verbal and written communication skills
  
• Familiarity with community resources and child-serving systems
  
• Ability to work with diverse populations with cultural competence
  
• Valid Massachusetts driver's license and reliable vehicle required
  
• Comfortable with word processing, email, and documentation systems
  

• Work with a dynamic team supporting critical financial data management platforms.
• Engage in hands-on development and configuration of EDM components including UI, workflows, and data validation logic.
• Collaborate closely with data analysts and business stakeholders to deliver governed, high-quality data solutions.
• Opportunity to develop and lead a critical Private Markets data solution; to deepen expertise in private market data and enterprise data management best practices.

• Develop, configure, and maintain Markit / S&P EDM components such as UI screens, workflows, data flows, rules, and data validation/enrichment logic.
• Build and enhance EDM UI components to support operational and data management workflows.
• Design, optimize, and maintain SQL queries, views, and stored procedures for data transformation, validation, and reporting purposes.
• Support data ingestion processes and publishing workflows within EDM to downstream consumers.
• Troubleshoot and resolve data issues, UI problems, and workflow failures across multiple environments within EDM.
• Collaborate with data management teams and business stakeholders to gather and implement data requirements within EDM.
• Ensure EDM solutions is in compliance with data governance, data quality standards, and audit requirements.
• Participate actively in code reviews, documentation efforts, and knowledge sharing within the team.

• Hands-on experience with Markit / S&P EDM platform development and configuration.
• Strong proficiency in SQL, including writing complex queries, views, and stored procedures.
• Experience developing and maintaining EDM UI components and configuring data workflows.
• Solid understanding of data ingestion, validation, and publishing workflows in an enterprise data environment.
• Understanding of Private Markets fund structures, investment patterns, and core data
• Ability to troubleshoot and resolve technical issues related to data, UI, and workflows.
• Familiarity with data governance, data quality frameworks, and audit processes.
• Strong collaboration skills to work effectively with data analysts, business users, and technical teams.
• Excellent communication skills and attention to detail.

• Experience in financial services organizations that service private markets and/or private market asset managers
• Knowledge of additional data management tools or platforms.
• Experience in creating or owning version control, code review processes, as well as agile development methodologies.

• Be part of a forward-thinking team driving innovation in private markets data management.
• Work on impactful projects that support critical financial data operations.
• Opportunities for professional growth and skill development in a supportive environment.

Estimated Min Rate: $65.00
Estimated Max Rate: $85.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Business Systems Analyst – Investment Management Technology (ETX)

(Hybrid, Boston)

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.

The Opportunity

This position is required to provide subject matter expertise for BlackRock Aladdin Accounting Platform and related applications.

Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects.

The Team

You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Investment Operations business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience.

The Impact:

The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards.

This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments.

This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain.

• Perform analysis of business process, procedures, data and rules
• Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity
• Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions
• Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization
• Proven technical leadership and mentoring skills
• Strong knowledge of the investment accounting across multiple asset classes, public and private, including derivatives
• Candidates must combine an attention to detail with the ability to see the big picture
• Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization
• Proficient with standard documentation tools (Lucid Chart, Excel, Word)
• Capable of applying knowledge to handle all but the most complex problems independently
• Drives continuous improvement and efficiencies beyond own scope of responsibility

The Minimum Qualifications

• Bachelor's degree
• 8 + years of experience with designing and implementing complex solutions
• 5+ years of investment data experience with an understanding of systems and data management.
• 3+ years of experience with BlackRock Aladdin ABOR/IBOR
• 5+ years of experience with investment management systems (from front office to middle office, to back office)
• 5+ years of data analysis experience working with large data sets and multiple sources of data.

The Ideal Qualifications

Technical Skills

• Expert user of excel and proficient with SQL/Oracle query tools
• Experience with platforms like BlackRock Aladdin OMS is highly preferred
• Experiene with BalckRock Aladdin ABOR implementaion is preferred
• Ability to apply technical and business knowledge across multiple business functions
• Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product
• Skilled in interacting between internal business partners, internal IT teams, and offshore partners
• Ability to effectively estimate time to complete design and development tasks
• Influence design & architecture inclusive of technical (non-functional) requirements
• Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal)
• Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations.
• Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications
• Ability to quickly learn new technologies and platforms
• Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities

Soft Skills

• Self-managed and motivated individual with strong leadership skills.
• Excellent written, oral and presentation skills.
• Works with minimal oversight and proactively communicates status and risks to project leadership.
• Ability to work well in a team environment.

#LI-RK1

The Opportunity

The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual’s core collaboration and productivity platforms—including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian—with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility.

The Team

You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization.

The Impact:

• Develop and execute a 1–3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows
• Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics)
• Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies
• Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives
• Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian
• Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization
• Optimize licensing, usage, and cost efficiency through data-driven insights and automation
• Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities
• Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption
• Lead change management efforts to drive user engagement and maximize ROI from platform investments
• Manage, coach, and motivate a global team while building a strong, diverse talent pipeline
• Manage vendor relationships and external partnerships
• Execute operational strategy with latitude in day-to-day decision-making
• Implement short- to medium-term strategies (1–3 years); contribute to broader strategic planning
• Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees

The Minimum Qualifications

• Bachelor’s degree in Technology, Business, or related field
• 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles
• Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian)
• Deep understanding of AI technologies and their application in enterprise environments
• Experience leading platform modernization and AI transformation initiatives
• Strong financial acumen with experience managing large-scale budgets
• Exceptional communication, stakeholder management, and strategic planning skills
• Authorized to work in the U.S.

The Ideal Qualifications

• Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot)
• Familiarity with agile, DevOps, and product management methodologies
• MBA or advanced degree in a relevant field
• Excellent facilitation, collaboration, and change management skills
• Strong financial acumen and data-driven decision-making
• Ability to work across all organizational levels and in complex environments
• Global travel flexibility and self-driven work ethic
• Excellent written and communication skills
• Ability to multitask, solve problems resourcefully, and work well under pressure
• Experience with strategic planning, business development, or stakeholder management

#LI-MC1

*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*

ABOUT THIS JOB

***THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***

As an Information Technology Specialist, you’ll manage, maintain, process, and troubleshoot military computer systems and operations. You’ll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You’ll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. 

Skills you’ll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!

REQUIREMENTS

• 10 weeks of Basic Training
• 20 weeks of Advanced Individual Training
• U.S. Citizen
• 17 to 34 Years Old
• High School Diploma or GED
• Meet Tattoo Guidelines
• No Major Law Violations
• No Medical Concerns

BENEFITS

The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you’ll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.

• Paid Training and credentialing to strengthen your skillsets
• Monthly salary (based off pay grade and time in service)
• Housing and meal allowance for full-time Soldier
• 30 days paid annual vacation
• 401(K) type savings plan
• Full-coverage medical and dental insurance for Soldiers and immediate family member
• Paid tuition opportunities to continue your education
• Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties

Job Summary

Develop technology strategies and roadmaps, mapping to business needs. Accountable for delivering business outcomes - strategic, operational and BAU.  Lead initiatives that cross business and organizational boundaries, building effective cross-functional teams.  Responsible for health of multiple work cells and agile/waterfall teams(s).  Ensure portfolio cost/capability effectiveness and provide transparency to business partners.  Actively participate in industry and bring insights into MM.

Key Responsibilities

• Team Leadership: Lead, mentor, and develop a diverse team of SAP Basis administrators and SAP Security/Authorization specialists (onshore and offshore).

• Platform Management: Oversee administration, maintenance, upgrades, and optimization of SAP systems (ECC, S/4HANA, BW, HANA, PI/XI, Solution Manager, etc.).

• Security & Compliance: Ensure robust SAP security and authorization processes, including role design, provisioning, audit, and compliance across the SAP landscape.

• Change & Release Management: Manage change and release processes (Rev-Trac, HANA Cockpit, Solution Manager), ensuring minimal disruption and maximum reliability.

• Disaster Recovery & High Availability: Oversee DR/HA planning and execution for SAP platforms, including on-premises and cloud (AWS, RHEL, SLES) environments.

• Incident Management: Serve as the primary escalation point for critical incidents, coordinating on-call support and cross-functional resolution.

• Collaboration: Partner with infrastructure, application, and business teams to deliver projects, resolve issues, and drive innovation.

• Continuous Improvement: Champion automation, vulnerability management, and process optimization initiatives.

• Documentation & Best Practices: Maintain comprehensive documentation, enforce best practices, and ensure compliance with audit and regulatory requirements.

  • Platform Assessment & Roadmap: Conduct a thorough assessment of the current SAP platform, including all Basis and Security/Authorization components.

  • Develop a future state architecture that aligns with MassMutual’s business and technology strategy.

  • Create and maintain a strategic roadmap for the decommissioning and replacement of end-of-life tools and utilities, ensuring smooth transitions and minimal business disruption.

  • Strategic SAP Initiatives: Lead and support the implementation of SAP S/4HANA, SAP Profitability and Performance Management (PaPM), and SAP Datasphere.

  • Evaluate and recommend strategies for the adoption and future direction of the SAP RISE platform, ensuring MassMutual remains at the forefront of SAP innovation.

Required Skills & Experience

Technical Skills

• Deep expertise in SAP Basis administration (ECC, S/4HANA, BW, HANA, PI/XI, Solution Manager, cloud integrations).

• Strong background in SAP security and authorizations (role design, provisioning, audit, compliance).

• Experience with database administration (DB2 UDB, SAP Sybase IQ, HANA).

• Familiarity with change management and release tools (Rev-Trac, HANA Cockpit, Solution Manager).

• Knowledge of high availability/disaster recovery (HA/DR), Pacemaker Clusters, and hybrid cloud environments.

• Understanding of SAP infrastructure, upgrades, migrations, and performance tuning.

• Experience with audit, vulnerability management, and compliance processes.

• Demonstrated experience in platform assessment, architecture design, and technology roadmapping.

• Experience with SAP S/4HANA, PaPM, DataSphere, and/or SAP RISE is highly desirable.

Leadership & Soft Skills

• Proven experience managing and developing technical teams, including remote/offshore resources.

• Strong project management, prioritization, and organizational skills.

• Excellent communication and stakeholder management abilities.

• Ability to drive process improvement and foster a culture of accountability and collaboration.

• Experience working in a regulated, audit-driven environment.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.

• 10+ years of experience in implementation and leading SAP Platform and Security/Authorization teams.

• Experience in the financial services or insurance industry.

Preferred Certifications

• SAP certifications (Basis, Security, HANA, S/4HANA, PaPM, Datasphere, etc.).

About the Teams You’ll Lead

• SAP Basis Team: Senior administrators and specialists with expertise in SAP Basis, HANA, AWS, RHEL, SLES, DB2, change management, disaster recovery, and infrastructure support.

• SAP Authorization/Security Team: Experts in SAP authorizations, audit, provisioning, S/4, HANA, ECC, BW, and 24x7 support.

• Teams are distributed across the US, Romania, and India, including both employees and contractors.

#LI-MC1

Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS)

Full-Time, Hybrid – Springfield, MA

The Opportunity

Working closely with MassMutual business partners, you’ll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture.

The Team

We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners.

The Impact:

This position offers the opportunity to play a key role in advancing our enterprise’s centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations.

The Minimum Qualifications

• Bachelors Degree or equivalent professional experience
• 5+ years of experience in information technology field
• 1+ years experience with centralized logging, SIEM, and data pipeline
• Weekly on-call duties assigned based on team rotation (currently once every 10 weeks)

The Ideal Qualifications

• Maintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data
• Experience with SOAR platforms
• Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates
• Experience with data manipulation and data science
• Expertise with regular expressions
• Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred
• Experience with Linux system administration
• Experience with scripting languages, programming in JSON, JavaScript, python, and bash
• Experience with UNIX, Windows Servers, Java
• Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP
• Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures
• Information security solutions development either from an architect or engineering perspective
• Experience troubleshooting inside of a corporate network
• Experience with secure data communications and applications
• Extensive knowledge of current and upcoming IT security technologies
• Excellent written and oral communication skills and customer service skills
• Exceptional troubleshooting skills and ability to problem solve with little to no supervision
• Working knowledge of ServiceNow and JIRA tickets for customer assistance

What to Expect as Part of MassMutual and the Team

• Regular collaboration within the Security Platforms Engineering team
• Focused one-on-one time with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-RK1