Jobs in Chicago Remote

TITLE: Sales Manager

REPORTS TO: Store Manager / Regional Manager

OVERALL DUTIES:

The Sales Manager is responsible for day-to-day staff productivity development in

line with the store’s strategy, building highly motivated teams and developing the

staff to the next level. Ensuring established sales and profit goals are met both

individually and as a team. This individual will assist with supervising and providing

the staff with support to reach their goal while modeling MaxMara standards of

customer service. In addition, all floor related operational activities are

responsibility of the Sales Manager.

CORE RESPONSIBILTIES:

1. Customer Service

• Must have the ability to maintain and communicate the Company’s

commitment to goals, drive sales, and motivate team’s performance

• Assist assigned stylist by Store Manager in their daily appointments

and operations. Assist all other sales associates as needed.

• Actively builds client confidence by creating an engaging interactive

experience

• Assist assigned stylist with retaining and gaining new clients, meeting

conversion goals and continues to service existing client base

• Resolves customer service issues swiftly

• Ensure customer’s needs are met without hesitation.

• Assist sales associates in consistently meeting /exceeding both store

and individual sales goals including KPI’s

• Maximize the customer experience

• Maintain positive outlook and professional demeanor while

supporting company initiatives

• Stresses importance of developing a local clientele with the goal of

enlarging top tier loyal client base

• Ongoing reinforcement of all aspects related to clienteling

2. Staff Development

• Monitor and encourage client development by supporting assigned

top stylists, as per directive of Store Manager and Regional Manager,

with all CRM related tasks such as client outreach, client lists analysis,

management of follow ups, operational activities (approval &

appointment set up, ringing sales etc.)

• Manage on the floor to maintain a strong presence

• Can align other team members to reach goals to support the business

• Creates a store environment that emulates the company DNA

3. Operations

• Achieve and exceed individual sales goals. Assist with achieving the

Company’s sales plan for your boutique or outlet by leading the store

team to drive sales through constant training and modeling of

outstanding customer service skills

• Perform all point-of-sale (POS) cashier-level functions

• Ring any approvals going in/out of the stylist

• Ringing all of assigned stylist individual sales and returns and all

other associate’s as needed.

• Check on the finished alts, B2E orders and COP’s for assigned stylist’s

clients.

• Daily communication with assigned stylist and have merchandise for

client appointments set up in the fitting room.

• Communicates all store related issues to Store Manager when unable

to solve on their own

• Answer all incoming calls and direct customer inquiries to

appropriate party

• Assist with closing and opening procedures to ensure the store is

ready for business, including compliance to visual merchandising

standards

• Maintain and monitor the staff’s compliance with Company policies

and procedures on sales, customer service, dress code, etc., and

provide feedback to Store Manager and Assistant Store Manager as

needed.

4. Human Resources

• Ensure all company policies and procedures are being followed on the

sales floor

• Exhibit strong communication skills that are clear and concise with

the store team, assigned top stylists, Management and Regional

Manager

• Create a positive store atmosphere that consistently motivates the

team

• And other duties assigned from time to time

REQUIRED SKILLS/EDUCATION

• BA a plus

• Minimum 2 years of supervisory experience in the apparel industry

with a proven track record of driving sales and excellence in customer

service; luxury a plus

• RTW and/or shoe experience is a plus; product experience in luxury

or high-end retail is strongly preferred

• Strong interpersonal, organizational, and communication skills

• Training, interviewing, organizational, and performance management

skills.

• Able to work independently as well as collaboratively

• Proficient computer skills

• Ability to manage conflict

• Must be able to lift, carry, or otherwise move objects weighing up to

15 pounds when merchandising sales floor using ladders or stairs.

• Max Mara is an Equal Opportunity Employer. M/F/D/V

BRICK EXECUTIVE SEARCH has partnered exclusively with a company that is in the midst of a rapid scaling phase driven by strong demand and operational momentum .

We are searching for a proven digital growth leader with a track record of scaling brands and revenue through data driven strategy, innovation and disciplined execution . This person combines a strategic, entrepreneurial mindset with hands on experience driving eCommerce, performance marketing and customer acquisition at scale.

Summary: The Chief Digital Officer (CDO) is responsible for driving the company’s eCommerce revenue growth, profitability, and digital transformation. This role integrates commercial strategy with a strong focus on digital acceleration, customer experience, and innovative technologies that enable scaling. Supporting the Founders and partnering closely with members of the executive leadership team, this leader will design and execute strategies that maximize performance across digital commerce, and emerging platforms. The CDC will ensure the company remains at the forefront of industry innovation, driving customer-centric growth through data-driven insights, digital-first initiatives, and seamless cross-functional collaboration. The CDC will also oversee enterprise data and analytics strategy, ensuring advanced insights, AI applications, and predictive modeling to inform commercial and digital decision-making across all markets.

Responsibilities include, but are not limited to:

Commercial Strategy

• Develop and implement an integrated digital commercial strategy spanning eCommerce, marketing, wholesale,with measurable growth objectives.
• Monitor competitive landscape, consumer trends, and disruptive business models to continuously refine go-to-market strategies.
• Drive innovation across divisions to achieve KPIs and long-term growth targets, ensuring profitability through strong financial analysis, forecasting, and P&L management.
• Partner with cross-functional leaders across Finance, Merchandising, VM, and Marketing to align financial, sales, and product strategies, ensuring decisions are informed by 360 customer insights, digital performance data, and real-time analytics across all channels.
• Report key metrics and digital/commercial KPIs to the executive team and board, ensuring transparency, ROI measurement, and data-informed decision-making.

Digital Commerce & Technology

• Develop and lead the digital roadmap, including web optimization, UX design, new digital channel launches, and integration of emerging technologies.
• Oversee digital commerce operations across .com, marketplaces social commerce platforms, driving innovation in customer engagement and conversion optimization.
• Implement best-in-class tools for A/B testing, personalization, and localization to drive scaling/ expansion and enhanced customer experience.
• Define processes for digital assortment, content strategy, and performance reporting to ensure scalability and alignment with growth objectives.
• Partner with Technology and IT teams to ensure alignment on architecture, cybersecurity, data governance, and scalable infrastructure supporting digital initiatives.
• Establish governance for enterprise data, analytics, and AI capabilities, ensuring quality, compliance, and consistency across all systems and business functions.
• Oversee integration of CRM, ERP, and marketing automation systems, ensuring seamless data flow across platforms.
• Champion the adoption of AI and automation capabilities in partnership with IT, ensuring their strategic application to drive efficiency, personalization, and engagement.
• Own vendor and technology partner selection, management, and evaluation, ensuring best-in-class digital capabilities.

Digital Marketing & Customer Experience

• Lead the performance marketing strategy across SEM, SEO, Affiliates, Paid Social, Display, Email/SMS, and new digital platforms, ensuring effective acquisition and retention.
• Allocate and manage performance marketing budgets by channel with KPI-driven forecasting to maximize ROI.
• Build and oversee loyalty, retention, and remarketing programs, ensuring a unified customer experience across all digital and physical channels.
• Leverage consumer analytics, insights, and data mining to refine targeting, personalization, and customer engagement.
• Develop a comprehensive customer lifecycle strategy that maximizes lifetime value (LTV) through segmentation, predictive modeling, and personalization.
• Embed a “test, learn, and scale” culture within marketing and CX teams to accelerate innovation and responsiveness to consumer behavior shifts.

Leadership & Organizational Impact

• Attract, develop, and inspire world-class talent across commercial, digital, and customer experience teams.
• Foster a culture of innovation, collaboration, and agility that aligns with organizational goals.
• Ensure employees and teams are aligned with a digital-first, customer-centric strategy, embedding technology-driven decision-making throughout the organization.
• Serve as a forward-thinking leader, staying ahead of global retail, digital commerce, and marketing trends to continuously innovate and adapt.
• Drive an inclusive, high-performance culture that values experimentation, accountability, and continuous learning.

Position Requirements:

• 15+ years of progressive leadership in commercial strategy, digital commerce, and global retail.
• Proven track record of developing and executing integrated commercial and digital strategies that accelerate growth.
• Deep expertise in digital marketing, e-commerce management
• Strong financial acumen with experience managing large-scale P&L, forecasting, and revenue optimization.
• Demonstrated ability to lead cross-functional teams and build strong external partnerships.
• Customer-centric mindset with proven success in creating seamless omnichannel experiences.
• Exceptional leadership, communication, and strategic decision-making skills.
• High adaptability to evolving digital tools, platforms, and market trends (expertise in RLM, Salesforce, AWS, ActionIQ, Teamwork, and/or Proximity a plus).
• Experience managing vendor ecosystems, SaaS providers, and digital agencies.
• Strong grasp of data privacy, global compliance, and ethical use of digital technologies.
• Track record of delivering measurable results across digital revenue growth, margin improvement, customer engagement, and ROI
• Demonstrated history of scaling brands

Job Summary

The Director of Growth Marketing will own and scale Claire’s end-to-end digital growth ecosystem. This role plays an essential role in representing the voice of our consumer on our digital leadership team and aims to build lifelong relationships with her through fluency of our owned and paid communication channels.

This leader will be responsible for overseeing the strategy and measurement of all things paid media, CRM, lifecycle marketing, loyalty, and growth analytics, with a mandate to drive growth, build foundational capabilities, teams, tools, and operating rhythms.

This consumer-obsessed individual will translate data and insights to optimize segmentation, offer targeting, brand marketing messaging and continually refine our approach using deep understanding of impactful creative hooks, measurement, data and financial acumen. You will own the learning agenda to ensure continued optimization of touch points across all platforms and inspire all Claire’s girls with thoughtful messaging while delivering strong financial results and consumer lifetime value.

This role blends strategic vision with hands-on execution and is ideal for a builder who has scaled growth organizations at consumer-facing brands.

Key Responsibilities

Growth Strategy & Revenue Ownership

• Define and lead Claire’s digital growth strategy across acquisition, retention, and reactivation.
• Own performance against revenue, ROAS, CAC, LTV, and retention KPIs.
• ABT: Always be testing new segments, new creative hooks and smart optimizations that will deliver growth.
• Lead marketing technology requests and requirements for future Growth capability needs, stemming from opportunities identified through rigorous understanding of customer journey and current points of friction.

CRM, Lifecycle & Personalization

• Optimize and supercharge Claire’s CRM and lifecycle marketing engine.
• Own email and SMS messaging strategies, including segmentation, automation, and personalization.
• Develop customer journeys across acquisition, onboarding, retention, and re-engagement.
• Leverage data and analytics skills to deeply understand incrementality of communications and campaigns. Create reporting structure to communicate campaign success as it relates to incremental behavior, incremental revenue, and ROI of spend.
• Recommend segmentation, targeting, lifetime value, and personalization tactics to improve response & conversion and maximize marketing ROI.
• Accountable for customer file growth through strategic planning and execution while measuring effectiveness of campaigns, seeking areas of improvement and innovative thinking.
• Partner with data and technology teams to implement best-in-class CRM tools and CDP capabilities.
• Develop learning agenda to influence personalization testing in-line with overarching CRM strategy and company priorities.

Paid Media & Performance Marketing

• Oversee all paid media channels, including paid search, paid social, display, affiliates, and emerging platforms alongside agency partners and in-house team.

Loyalty & Customer Retention

• Lead the evolution of Claire’s loyalty program, with a focus on engagement, frequency, and lifetime value.
• Design loyalty mechanics that resonate with younger customers while driving measurable business impact.
• Integrate loyalty deeply into paid media, CRM, and onsite experiences.
• Accountable for loyalty KPIs & file growth through strategic planning and execution while measuring effectiveness of campaigns, seeking areas of improvement and innovative thinking.

Analytics, Insights & Infrastructure

• Define the growth analytics foundation, including dashboards, cohort analysis, and performance reporting.
• Translate data into actionable insights for executive leadership.
• Champion a culture of experimentation, measurement, and accountability.

Team Building & Leadership

• Build and lead a high-performing growth organization, including paid media, CRM, and analytics.
• Hire, mentor, and develop talent in a lean, high-impact environment.
• Model a “can-do” attitude by demonstrating willingness to get into the weeds and get the work done while the foundation is built.
• Establish operating processes, agency models, and internal workflows suitable for a scaling business.

Key requirements

• 8–10+ years of experience in digital growth, performance marketing, or lifecycle marketing. Preferably in a digital direct-to-consumer brand, with at least 3 years in a leadership role managing CRM programs E2E with proven growth track record
• Proven success scaling growth at a retail or consumer brand. Brick and mortar retail experience preferred.
• Strong quantitative background, with the ability to analyze data and solve complex problems to unlock CLTV
• A love of Gen A fashion & beauty trends, topics and interests to bring to life our brand in her inbox in partnership with our Brand Marketing partners.
• Deep expertise in paid media, CRM, and loyalty programs.
• Entrepreneurial - self starter and can work independently with minimal oversight
• Experience building teams, tools, and processes from early or transitional stages.
• Proven expertise in financial acumen with strong data analytics skills to assess the programs KPIs, forecast expected outcomes and partner with Finance on budgeting and profitability.
• Comfort navigating large company environment.
• Customer-obsession, entrepreneurial spirit, persistence, bias towards action and a well-rounded skill set.

WHO WE ARE

Maria Pinto is a fashion futurist and artist that believes women should “cultivate their eye and explore their own look”, celebrate themselves, and find confidence in embracing their own unique image.

Initially differentiating herself styling iconic women for breathtaking luxury events, (First Lady Michelle Obama, Oprah, Brooke Shields and many other inspirational leaders) in 2013 Maria recognized that women were evolving their own sense of power and confidence leading her to start a movement of sustainable and beautiful fashion, that supports every woman’s need to feel fabulous every day.

This is a unique opportunity to join early and make a significant impact—sharing in the success while benefiting from the strength of the Maria Pinto brand, a product that deeply resonates with its target audience, and strong, rapidly growing sales momentum.

WHO YOU ARE

The Assistant Boutique Manager plays a key leadership role in the success of Maria Pinto’s River North boutique. This position supports the Boutique Director in overseeing daily operations, driving sales performance, and delivering an exceptional client experience that reflects the Maria Pinto brand.

We are seeking a confident and proactive leader with experience developing people and managing retail operations in a luxury environment. The ideal candidate leads by example, inspires their team to perform at the highest level, and is passionate about cultivating long-term client relationships.

Sales Floor Leadership

• Supervise daily sales floor activity to ensure a seamless and elevated client experience
• Support the sales team during client interactions and optimize sales opportunities
• Provide real-time coaching, feedback, and development to team members
• Maintain boutique presentation standards to ensure the store remains clean, organized, and welcoming

Acting Manager Responsibilities

• Serve as acting manager in the absence of the Boutique Director
• Lead daily stand-up meetings and communicate key updates to the team
• Manage opening and closing procedures, including cash handling and POS operations
• Troubleshoot POS system issues and ensure smooth transaction processes
• Assist with inventory management through Apparel Magic, including receiving and transferring merchandise
• Support onboarding and training of new team members

Achieve and maintain personal sales goals

MINIMUM QUALIFICATIONS INCLUDE

• 3+ years of leadership experience in retail management and team development
• Experience working with affluent clients and luxury brands
• Strong understanding of specialty retail operations, including business development, visual merchandising, and boutique management
• Proven commitment to delivering exceptional customer service and maintaining operational excellence
• Outstanding interpersonal skills, including persuasion, conflict resolution, and follow-through
• Ability to thrive in a dynamic, fast-growing environment and adapt to change
• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Willingness to work a flexible schedule, including weekends
• Proficiency in retail POS systems (Shopify preferred), CRM Systems (Endear preferred), Google Workspace, Word, and Excel
• Additional language proficiency is a plus

Sports Marketing & Team Sales Representative

This remote position covers the Central Northern United States, with a primary focus on the states of Minnesota, Iowa, Missouri, Wisconsin, and Illinois. We are currently looking to fill this role with a candidate based in the Chicago area.

PIONEERING BRANDS THAT MAKE LIFE BETTER

We’re Pentland Brands, the people behind some of the world’s best-loved sports, outdoor and lifestyle brands.

Speedo is a part of the Pentland Brands Limited Family.

We are a global family business bringing some of the most loved active and footwear brands to millions of people around the world.

We own Speedo, Endura, Berghaus, Canterbury of New Zealand, Mitre, Ellesse and we’re the UK licensee for Kickers. Our products are available in over 190 countries and are sold either directly by Group companies or are represented by licensees and distributors.

All our brands have their own unique identities and every one of them is powered by Pentland. We have more than 1,200 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future.

We celebrate differences and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do.

At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way:

• Success is a team game
• With clarity and courage
• Better as standard
• In good conscience

We believe in building brands for the world to love, generation after generation. Your potential is our potential and together we can build and grow brands that last.

KEY PURPOSE:

The Sports Marketing and Team Sales Representative will manage a territory that includes teams and clubs. This position will be responsible for managing contract deliverables for sponsored teams, athletes, and coaches while actively driving team sales through sponsorship and promotional programs. The SMR will also support sales and accounts at events.

PRIMARY RESPONSIBILITIES:

Sponsorship

• Identify and create new team contracts to leverage sponsorships within local swim teams markets.
• Review details of sponsorship contracts and agreements with Speedo coaches.
• Review and carryout sponsorship details, event outfitting, event participation with Speedo sales reps and Team Dealers.
• Carryout sponsorship details, event outfitting, and event participation with sponsored teams.
• Coordinate orders through B2B sponsored team website for equipment for teams attending National meets.
• Maintain Salesforce team sponsorship database with all team and coach contract deliverables, financial responsibilities, and coach/team contact details.
• Assist in forecasting potential promotional items and product needs for Speedo incentive programs.
• Reference contracts for all outfitting to ensure teams are staying within contract allotment.
• Following up with teams, dealers, and reps regarding outstanding orders.
• Maintain team sponsorship database with order numbers, team notes, and remaining support allowance.
• Coordinate all team sales details with AE and Team Dealer, yearly.
• Present contracts in person to decision makers, ensuring all parties understand obligations in full and how they will be fulfilled.
• Review contracts regularly ensuring obligations are being met by all parties.
• Effectively manage the travel budget to optimize team visits and swim meet responsibilities.
• Present product line to teams yearly to confirm outfitting which should be shared with Team Dealer.
• Work with AE, Team Dealer and Sports Marketing Manager to identify new teams.
• Review all aspects of Speedo sponsorship programs, contracts, and teams/coaches under agreement with Team Dealers.
• Coordinate with Sales Rep and Sports Marketing Manager to manage information, sponsorship, and promotional programs with Team Dealer Ambassadors.
• Engage with partners on the pool deck at events. make contact and build relationships with coaches, athletes, and event personnel.
• Maintain a professional appearance at all events and meetings.

Event fulfillment

• Attend industry events, National/Local swim meets and tradeshows.
• Work with selected accounts and sales reps at various events to promote brand.
• Assist with on-site booth set-up, merchandising, and restocking.
• Work with Athlete Coordinators to organize on-site athlete appearances and leverage appearances in the local competitive swimming community.
• Coordinate local market promotions linked to events and clinics.
• Coordinate Speedo role with organizing committee to maximize brand presence.
• Coordinate with AE on local marketing promotions linked to events and clinics.

Product

• Liaison to athletes and coaches in development and testing.
• Link to merchandising department on technical product development and feedback from the field.
• Coordinate branding and launch of new product with respect to athletes, teams, coaches, events, and dealers.
• Assist in forecasting potential promotional items and product needs for Speedo incentive programs.

QUALIFICATIONS & EXPERIENCE:

• Minimum 3- 5 years’ experience in Competitive Swimming and detailed knowledge of the swim industry.
• Bachelor’s degree, in a related field of study, or equivalent functional experience.
• Flexible and adaptable in a fast-paced environment.
• Ability to multi-task and complete projects.
• Strong communication, presentation skills.
• Retail math skills.
• Proficient in Microsoft Office Applications.
• Outside sales and support role with basic office responsibilities.
• Physically need to support events by lifting up to 25lbs, standing for long periods of time.
• Heavy computer and phone use.
• Private and public speaking required.
• Travel 60% of the time.
• Valid Driver's License and insured automobile OR reliable transportation for travel within territory.
• The position is based within selected territory.

Pay Range: $65,000 - $75,000 annually

Base pay is a portion of our total compensation package and determined within a range that allows growth and development within your role. Your base pay will be determined based on experience, skills and qualifications.

Pentland Brands and Speedo are an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, we have a strong corporate commitment to inclusion, diversity and to ensuring that all current and future associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, applicants are asked not to disclose salary history information.