Jobs in Chevy Chase, MD

Kelly Government Solutions is a strategic supplier and business partner to the federal government and its key suppliers. We are seeking a Clinical Research Agreements Program Manager (Oncology) to support the National Cancer Institute (NCI) at the NIH in Rockville, MD. Role is estimated to involve on-site work at the NCI campus in Rockville, MD and support a pay rate of $75/hr - $80/hr.

KEY TASKS

(1) Provide project management support for the drafting and negotiation of Cooperative Research and Developments Agreements (CRADAs) for NCI scientists and their industrial/academic research partners.

(2) Provide support for the planning, negotiation, and coordination of Material Transfer Agreements (MTAs), Clinical Trial Agreements (CTAs) and other technology transfer agreements.

(3) Provide support to staff in ensuring that agreements are consistent with existing agreements and with NIH/NCI policies

(4) Provide management support for the NCI Formulary Clinical and Non-Clinical Requests as well as the NCI Formulary CRADA negotiations.

(5) Coordinate with NCI Program and Centers and CRADA partners to track timelines and pending financial support.

(6) Create data monitoring plans and provide regular written reports detailing progress against tasks and milestones

(7) Monitor project risk by proactively anticipating issues and developing contingency plans and solutions

(8) Monitor LOIs and protocols to make an early determination of associated correlative work funding mechanism, program, and/or initiative

KEY REQUIREMENTS

(1) Minimum of Bachelor’s degree in Biology, Life Sciences, or related disciple. Advanced degree preferred

(2) Minimum of 3 years of experience including various clinical research agreements, clinical trial operations, and data management activities

(3) Familiarity with oncology clinical trials preferred

BBB National Programs

BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.

National Partner Team (Membership Engagement) Externship - Summer 2026

WHO WE ARE

We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. As the home of U.S. independent industry self-regulation, we are currently operating more than twenty globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. Our programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and better experience for consumers. We continue to evolve our work and grow our impact by providing business guidance and fostering best practices in areas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas.

ABOUT THE NATIONAL PARTNER TEAM

The National Partner Team manages relationships with leading corporate brands, national law firms, and industry trade associations that participate in BBB National Programs’ National Partner network. These organizations support and engage with our independent industry self-regulation and dispute resolution programs.

The team works closely with partners to strengthen engagement across programs, identify collaboration opportunities, and communicate the value of participation. Through strategic outreach, communications, and relationship management, the National Partner Team helps expand awareness and impact of BBB National Programs’ work.

YOUR IMPACT

As a Summer Intern supporting the National Partner Team, you will gain hands-on experience in membership management, corporate engagement, and nonprofit partnership strategy. You will contribute to projects designed to enhance National Partner engagement and visibility across BBB National Programs’ self-regulatory and dispute resolution programs. This role offers exposure to partnership management, strategic communications, and collaboration with cross-functional teams including Marketing & Communications.

Essential Duties and Responsibilities

• Support the development of a creative National Partner engagement plan to strengthen participation and program awareness
• Conduct research and analysis of the National Partner roster to identify engagement opportunities and trends
• Collaborate with the Marketing & Communications team to enhance the National Partner newsletter
• Assist with coordinating social media content and targeted outreach that highlights National Partners and promotes engagement
• Draft communications and materials tailored to National Partners
• Research corporate brands, law firms, and trade associations to support outreach and relationship-building efforts
• Participate in team meetings and contribute ideas to strengthen partner engagement initiatives
• Provide general project and administrative support as needed

WHAT YOU WILL BRING

Must have:

• Bachelor’s degree required (or currently pursuing)

Let us know if you have:

• Fortune 500 experience
• Interest in corporate partnerships, membership programs, or nonprofit engagement strategies
• Strong research, writing, and organizational skills
• Willingness to collaborate across programs and provide feedback
• Experience with communications, marketing, or social media initiatives
• Interest in working with corporate brands, law firms, and trade associations

Hours: Flexible

This externship is unpaid, but may be considered eligible for school credit

BBB National Programs is Great Place to Work® Certified and has been named Best Place to Work for Working Daughters.

BBB National Programs is proud to be an equal employment opportunity employer.

Are you a driven recruiter who loves building relationships and closing deals? We’re looking for an Executive Recruiter to own the full life-cycle of direct hire recruiting for mid- to senior-level professional positions. This role is highly sales-driven, combining business development, client strategy, and candidate placement—all with uncapped commission and full benefits.

What You’ll Be Doing

• Drive revenue and growth by generating new business and expanding client accounts.
• Partner with clients to understand their hiring goals, develop strategic recruiting plans, and position yourself as a trusted talent advisor.
• Build and maintain a pipeline of top-tier candidates, including passive talent, to meet client hiring needs.
• Close placements from initial outreach to negotiation, earning uncapped commission on every successful hire.
• Market your services through client referrals, networking, and creative sourcing strategies.
• Analyze market trends and provide insights to clients on talent availability, salary expectations, and competitive hiring strategies.
• Coach and mentor junior recruiters, sharing best practices and supporting team success.

What We’re Looking For

• Minimum 3 years of experience recruiting mid- to senior-level professionals with a track record of generating revenue.
• Proven ability to develop new business and grow existing client relationships.
• Strong sales mindset: comfortable selling your services, negotiating fees, and influencing decision-makers.
• Exceptional communication and presentation skills, with the ability to manage multiple client relationships simultaneously.
• Knowledge of ATS systems, CRM tools, and sourcing strategies.
• Bachelor’s degree in Business or related field (or equivalent combination of education and experience).

Why You’ll Love This Role

• Uncapped commission – your income grows with your performance.
• Full benefits package including health, dental, vision, and 401(k).
• Opportunity to own your accounts, grow your book of business, and work with top-tier clients and candidates.
• Fast-paced, results-driven environment with mentorship and career growth opportunities.

Equal Opportunity Employer/Veterans/Disabled

• To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
• The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

*The California Fair Chance Act

*Los Angeles City Fair Chance Ordinance

*Los Angeles County Fair Chance Ordinance for Employers

*San Francisco Fair Chance Ordinance

WHO WE ARE

Whether in your home, office or out in your community, the walls that surround you must be safe, structurally sound, and sustainable. It’s our job to make that happen.

We were created by act of Congress in 1974 to be the nation’s authoritative source of findings and recommendations that impact and improve the built environment for the American people. At the National Institute of Building Sciences (NIBS), we connect research, policy, and practical application to advance innovation in the built environment. Our mission is to create a safer, more resilient, and technologically advanced infrastructure that serves American communities and strengthens our nation’s future.

Building American Innovation isn’t just our tagline - it’s our commitment. We foster collaboration between government, industry, and academia to drive forward-thinking strategies for resilient communities. Because at NIBS, we don’t just build structures, we build solutions.

SUMMARY

We are looking for a visionary Project Manager of Building Science Knowledge systems who will manage projects that support the National Institute of Building Sciences (NIBS) ability to assemble, store, and disseminate codes, standards, performance criteria, and best practices in the built environment. Our goal is to make knowledge easier to access and understand so that buildings are safer, more efficient, and more innovative. This role will oversee multi-stakeholder projects ensuring alignment with client goals, scope, schedule, budget, and quality standards. The Project Manager will manage project team members, manage subcontractors, and ensure effective communication and knowledge transfer across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.

• Lead planning, execution, monitoring, and closeout of assigned projects with emphasis on building technology and innovation.
• Generate project workplans for assigned projects.
• Support defining and documenting project scope, deliverables, KPIs, and success criteria; implement control mechanisms for performance tracking.
• Manage project budgets, schedules, and resources; Estimate to Complete (ETC), forecasting, and margin. Make recommendations for actions necessary to meet targets.
• Proactively identify, track, and mitigate tasks, project, and client relationship risks.
• Establish and enforce quality management frameworks, ensuring deliverables meet or exceed client expectations.
• Coordinate cross-functional teams including architects, engineers, researchers, IT specialists, and subcontractors.
• Serve as primary client liaison, maintaining professional communication and transparent reporting.
• Oversee knowledge management practices: maintain project files, ensure accessibility of content, capture lessons learned, and contribute to continuous improvement.
• Guide stakeholder engagement activities such as workshops, webinars, and technical meetings.
• Monitor industry trends in digital codes & standards, AEC innovative solutions and integrate best practices into project delivery.
• Inform senior leaders of gaps in skills needed for project delivery.
• Promote a culture of continuous improvement, recommending ways to establish systematic continuous improvement as able, knowledge management plans, and change management plans as needed to support successful delivery of assigned projects.
• Ensure compliance with organizational standards, federal contracting norms, and relevant industry regulations.
• Self-manage workloads and proactively coordinate with supervisor on concerns related to workload.
• Support business development; identifying organic growth opportunities through project-based relationships.
• Demonstrate thought leadership and professional eminence by representing NIBS externally.

SECURITY CLEARANCE

A security clearance is not required, however ability to be granted or to obtain at a minimum, an interim Secret security clearance during employment and then obtain and maintain a Secret security clearance throughout the period of employment, is strongly preferred.

SUPERVISORY RESPONSIBILITIES

This position will have supervisory and direct report responsibilities. This position will also have responsibility for oversight of contracted staff.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

The ideal candidate will possess a Bachelor’s degree in a STEAM field, project management, or construction management, though a combination of equivalent education and professional experience will be considered. The position requires 2 or more years of project management experience, with a preference for those who have managed projects specifically within the built environment. A proven track record of successfully overseeing project scope, schedule, budget, quality, and risk for high-profile initiatives is essential. Additionally, experience navigating federal government contracting and reporting requirements is highly preferred.

TECHNICAL AND OTHER SPECIALIZED SKILLS AND ABILITIES:

• Proficiency of project management methodologies (PMI, Agile, or equivalent).
• Proficiency with project management software, MS Office Suite, and project collaboration tools (e.g., SharePoint, Power BI).
• Conceptual understanding or better in processes, tools, and data standards required to deploy Artificial Intelligence for the built environment and blockchain for the built environment.
• Ability to digest client needs into actionable steps, document steps, update schedules, and coordinate and direct team members and subcontractors in completing work.
• Excellent written, verbal, and graphical communication skills.
• Strong leadership, facilitation, and negotiation skills.
• Ability to thrive in a dynamic, collaborative, and fast-paced environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to walk and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and depth perception.

WORK ENVIRONMENT

NIBS is primarily a remote work environment. Position specific business needs will determine when individuals need to work in the office or on-site at a third party. For example, meetings with external and internal stakeholders can necessitate coming to the office. Staff can voluntarily choose to work in the office at any time. The physical demand of NIBS positions is typical of those in an office environment. Positions require frequent use of a computer to communicate both orally and in writing.

Estimated amount of travel, not including periodic trips to the office, is 5%.

BENEFITS

• Opportunity to work at the intersection of industry, government, and academia.
• Work alongside some of the most respected experts in the building sciences and technology fields, gaining insight into best practices across industry and government.
• Professional development and training opportunities.
• NIBS offers a competitive salary and benefits package including fully paid health care premiums for medical, dental, and vision.

HOW TO APPLY

If you feel you are a great fit for this role, please send your resume, cover letter, and salary requirement to today!

Company Description

SSA Engineering (Schwartz Sievers Anoia) is a renowned engineering firm with a legacy of excellence dating back to the 1970s. Our team of LEED-certified engineers and licensed professionals, serving over 22 states, specializes in designing innovative and efficient systems for a variety of building types, including office spaces, residential buildings, mixed-use facilities, data centers, hospitality venues, and retail spaces. With decades of experience, SSA is committed to delivering top-quality projects on time and within budget. Clients value our expertise in areas such as base building designs, building renovations, mission-critical facilities, and analytical studies like feasibility and cost analysis.

Role Description

The Plumbing Engineer will provide engineering design, evaluation and planning of plumbing systems. The Engineer will have the opportunity to work on projects in a variety of market sectors, with primary focus on residential and commercial. The ideal candidate is detail-oriented, collaborative and committed to delivering high-quality work and excellent client service.

Responsibilities

• Develop systems design calculations and selection of equipment for multifamily and commercial projects
• Develop plumbing construction documents using Revit MEP
• Build and coordinate plumbing BIM models as part of a multidisciplinary team
• Set up and manage Revit MEP projects using company templates
• Create, modify, and maintain Revit MEP families
• Manage project files including posting models, coordinating updates, managing links, and maintaining version control
• Be responsible for code compliance research
• Participate in coordination meetings with internal teams and external project partners
• Prepare and generate reports as required

Qualifications and Experience

• Bachelor’s Degree in Mechanical Engineering or a related field
• Minimum 5 years of plumbing design experience in multifamily and commercial building projects
• PE or ability to obtain a PE is considered a plus
• LEED certification or experience is considered a plus
• Strong understanding of plumbing design principles and industry standards
• Experience developing and managing Revit MEP models
• Proficient with Revit and AutoCAD
• Strong written and verbal communication skills
• Proficiency in Revit, Autocad and MS Office
• Knowledge of codes, standards and design guidelines
• Strong organizational skills and attention to detail

Benefits

• Competitive salary
• Comprehensive benefits package
• 401(k) retirement plan
• Supportive and collaborative work environment
• Opportunities for professional growth and advancement

If you’re a skilled plumbing engineer who thrives in a collaborative environment and wants to work on exciting residential and commercial projects, we’d love to hear from you!

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As the Senior Solution Advisor for Perioperative Services, you will be a critical subject matter expert and trusted advisor, bridging the gap between the client’s surgical and anesthesia departments and the capabilities of the Oracle Health (Cerner) Millennium EHR. You will guide stakeholders through complex workflow transformations, driving the successful design and adoption of the SurgiNet and Anesthesia Management solutions. Your primary objective is to ensure these solutions improve patient safety, optimize resource utilization (ORs, staff, equipment), and ensure accurate charge capture in the highly complex perioperative environment.

To excel in this senior position, you must have a strong background in perioperative informatics, OR nursing/technology, or clinical applications consulting. You will lead the design of the entire surgical journey, from case scheduling to PACU, and be the go-to expert for the intricate processes of preference card management and supply/implant documentation. You will also oversee the integration of the Anesthesia Information Management System (AIMS) with physiological monitors and anesthesia machines. Your role will involve close collaboration with key stakeholders—including surgeons, anesthesiologists, OR nurses, schedulers, sterile processing directors, and supply chain leaders—to ensure the perioperative suite is safe, efficient, and financially sound.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Key Responsibilities:

Client & Stakeholder Engagement:

Serve as the primary consultant for perioperative leadership on all aspects of the Oracle Health SurgiNet and Anesthesia solutions.

Provide expert support and knowledge transfer on perioperative best practices, including governance for preference cards, block scheduling, and charge capture.

Work directly with client counterparts to facilitate design workshops, review deliverables, and drive consensus on perioperative workflow and build changes.

Solution Design & Workflow Analysis:

Lead the analysis and design of the end-to-end perioperative workflow, including case scheduling, pre-admission testing (PAT), intraoperative nursing and anesthesia documentation, and PACU.

Oversee the design and maintenance strategy for foundational elements like surgical preference cards, resource scheduling (rooms/equipment), and integration with supply chain/inventory management.

Define requirements for the Anesthesia Information Management System (AIMS), including its integration with bedside monitors via CareAware for real-time data flow.

Implementation & Solution Management:

Act as a lead or driver for testing events, including developing and documenting scripts in an Application Lifecycle Management (ALM) tool to validate complex surgical and anesthesia workflows.

Provide expert support for cutover planning, go-live execution, and post-go-live sustainment, including ticket management for perioperative issues.

Assist in the review of training manuals and job aids to ensure they accurately reflect the configured workflows and system design.

Required Qualifications:

Experience: A minimum of 5-7 years of combined experience in perioperative informatics, surgical services leadership, or as an OR nurse/technologist with significant "super user" or implementation experience.

Oracle Health/Cerner Expertise: Direct, hands-on experience with the Oracle Health (Cerner) Millennium platform. Specific expertise in SurgiNet, Anesthesia Management, Preference Card Management, and CareAware is required.

Domain Expertise: Demonstrated expertise in perioperative workflows, sterile processing, preference card management, surgical billing/charging, and resource management.

Communication: Excellent verbal and written communication skills, with the ability to effectively engage with both technical teams and senior clinical/surgical leadership.

Education: Bachelor’s degree in a related field. A clinical background and license (e.g., RN, CST) is strongly preferred.

SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Medical Solutions is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Washington, DC.

Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeksA facility in Washington, DC is seeking its next amazing RN (Registered Nurse) to work in ER (Emergency Room).

Minimum of one (1) year of recent clinical experience required.Nurses and allied healthcare professionals are in high demand nationwide, and our team of industry-leading, traveler-favorite recruiters can get you where you want to go — personally and professionally.

Wherever you may roam, travel healthcare helps you hone your skills and build an amazing resume.When you work with Medical Solutions, we've got your back 100% — starting with your co-captain and sidekick, your trusty recruiter.

In addition to providing the industry's best recruiters, we offer tons of high-paying jobs, clinical support, and incredible benefits, including:

A compensation package that reflects your goals!Your very own friendly, hardworking recruiter$1,000 unlimited referral bonus401(k) with company contributionPaid, private, pet-friendly housingLicensure/certification reimbursementTraveler discount programFree employee assistance program (EAP)Day-one medical, dental, and vision insurance24/7 customer careVoluntary insurance benefitsEqual employment opportunityAnd more! Requirements:ACLS, BLS Certification, NIHSS, PALS, TNCC cAbout Medical Solutions:Since 2001, Medical Solutions has made it our mission to provide " Service That Inspires" to our Travel Nurses, our Hospital Clients, and our internal employees.

As a result, we're considered one of the most respected brands in the healthcare staffing industry, with thousands of Hospital Clients nationwide and an extensive network of skilled clinicians.Travel Nurses can expect the best service in the industry with Recruiters who are invested in their professional and personal success.

Navy Mutual is seeking an experienced and strategic Business Architect to help define and drive the future of our organization. This is a senior leadership role responsible for establishing and executing the business architecture vision across the enterprise—ensuring our strategies, operations, and investments are aligned to deliver exceptional, long‑term value to our members.

This role sits at the intersection of business strategy, technology, and organizational design. You will partner closely with executive leadership to translate enterprise strategy into actionable roadmaps, modernize business capabilities, and enable customer‑centric transformation in a highly mission‑driven environment.

Why This Role Matters

As Business Architect, you will:

• Serve as a trusted advisor to senior leaders, shaping strategies that directly influence Navy Mutual’s future
• Drive architectural consistency and governance across business and technology domains
• Lead modernization and transformation efforts that improve operational effectiveness, customer experience, and long‑term performance
• Build and mentor a high‑performing team of Business Unit Analysts
• Ensure investments, initiatives, and technology decisions align to enterprise capabilities and value streams

Key Responsibilities

Leadership & Talent Development

• Lead, manage, develop, and mentor Business Unit Analysts
• Oversee performance management, scheduling, and talent development to meet departmental objectives
• Provide input into hiring, development, and succession planning

Business Architecture & Organizational Design

• Develop, maintain, and evolve Navy Mutual’s business architecture framework, including:
• Capability maps
• Business processes
• Organizational and value stream alignment
• Translate enterprise strategy into clear, actionable business and technology roadmaps
• Serve as a subject‑matter expert in business architecture frameworks and methodologies
• Create and maintain architecture artifacts that support decision‑making, transformation, and execution

Strategic Alignment & Transformation

• Partner with executive leadership to assess capability maturity, market trends, and architectural implications
• Support enterprise transformation and modernization initiatives
• Ensure alignment across business models, customer journeys, and organizational capabilities
• Promote architectural consistency and reuse of shared services and standards

Stakeholder Engagement

• Act as a trusted partner to senior business and IT leaders
• Facilitate cross‑functional workshops and strategy sessions to define future‑state architectures and priorities
• Influence alignment and decision‑making across diverse stakeholder groups

Governance & Standards

• Establish, maintain, and enforce business architecture standards and best practices
• Apply business modeling techniques to deliver repeatable, value‑focused outputs
• Provide architectural oversight for initiatives to ensure alignment with enterprise roadmaps

Capability Development & Innovation

• Evaluate current business capabilities to identify gaps, inefficiencies, and opportunities
• Collaborate with Finance, Operations, EDS, IT, and Portfolio Management to guide investment decisions
• Influence initiative prioritization based on capability roadmaps and strategic value
• Assess ideas, projects, and emerging technologies for alignment and business impact
• Serve as a liaison between business partners, IT, and system vendors to optimize spend and outcomes
• Stay informed on industry trends and represent Navy Mutual in relevant forums or working groups

Required Qualifications

• Bachelor’s degree required
• 10+ years of experience in business architecture, enterprise architecture, or strategic consulting
• 5+ years of leadership experience
• 10+ years of Life Insurance and Annuity industry experience
• Proven success leading enterprise transformation and modernization initiatives
• Deep expertise in:
• Business capability modeling
• Business process modeling
• Organizational design and mapping
• Information and knowledge mapping
• Strong experience translating strategy into executable roadmaps
• Experience with portfolio planning, business cases, and performance measurement
• Exceptional communication and executive presence
• Ability to influence and collaborate across business and technology teams
• Comfort operating in fast‑paced, change‑driven, and agile environments
• Awareness of emerging trends in digital business, customer experience, and enterprise transformation

Job Title: HR - Principal Talent Acquisition Operations Specialist

Duration: 9 Months

Location: Washington D.C. 20001

Job Type: Temporary Assignment

Work Type: Remote

Work Schedule: M-F 8AM – 5PM

Payrate:$35. /hr.

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.

MUST haves -

• 5+ years' directly relevant experience in:
• Agency recruitment - headhunting and recruiting contractors/consultants (not just direct hire positions)
• Pharma/Biotech cGMP industry experience
• 2+ years' minimum experience headhunting senior- and executive-level, technical roles. or roles like Senior Automation Engineers, Principal Validation Engineers, Senior Project Managers (pharma industry), Capital Project Managers, Capital Project Design Engineers (greenfield sites)
• Extensive experience in LinkedIn Recruiter, hunting for qualified talent and conducting InMail outreach and follow-up

Note: This is a fully remote role.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

The Manager, Inforce Policyholder Services leads policy-level servicing and contract administration across the Association’s life insurance and annuity products. This role is responsible for ensuring accurate, timely, compliant, and risk‑controlled execution of policy changes, disbursements, and complex servicing transactions, while fostering a strong service culture and driving operational excellence.

This is a highly visible leadership role in a regulated environment, ideal for a seasoned insurance operations leader who combines technical expertise with people leadership, process discipline, and a commitment to exceptional member service.

What You’ll Do

Under the direction of the Director of Operations, you will:

Leadership & Team Management

• Lead and support a team of inforce servicing professionals, including senior specialists and annuity-focused roles
• Provide daily coaching, performance feedback, and development support to ensure high-quality, compliant outcomes
• Manage workload allocation, PTO requests, timecards, performance evaluations, and corrective actions as needed
• Foster a culture of accountability, compliance, documentation excellence, and member-focused service

Policy Servicing & Disbursements

• Oversee all policy change requests, including beneficiary and ownership changes, assignments, contract updates, and corrections
• Manage regulated, high-impact servicing functions, including POA processing, policy conversions, 1035 exchanges, illustrations, loan and cash value inquiries, and statement generation
• Ensure accurate and compliant processing of all outgoing financial transactions, including disbursements, policy loans, partial withdrawals, and full surrenders
• Oversee tax-related transactions and corrections, coordinating closely with Finance to ensure accurate IRS reporting

Compliance, Risk & Controls

• Ensure adherence to insurance regulations, internal controls, and Association policies
• Maintain audit-ready documentation and support internal and external audits
• Implement and monitor fraud prevention controls related to policy changes and disbursement activity
• Manage research and resolution of accounting items generated through servicing or disbursement activity

Operations & Continuous Improvement

• Track daily production metrics, KPIs, KRIs, and SLAs; provide reporting and insights to leadership
• Identify operational gaps, process improvements, and system enhancement needs
• Develop, maintain, and enhance clear operating procedures and documentation
• Serve as a subject-matter expert on policy administration, disbursements, and contract servicing

Collaboration & Industry Engagement

• Partner across Operations, Finance, Sales, and Compliance to resolve complex, escalated cases
• Handle escalated member inquiries promptly, professionally, and in alignment with escalation protocols
• Stay informed on industry regulations, best practices, and emerging trends through trade groups and forums

What We’re Looking For

Required Qualifications

• Bachelor’s degree in Business or related field and 3+ years of life insurance policy administration experience
• OR
• 7+ years of direct life insurance policy administration experience
• Minimum 3 years of experience directly managing staff, including coaching, performance management, and corrective action
• Deep knowledge of life insurance and annuity contracts, disbursements, taxation, and servicing requirements
• Strong analytical, organizational, and documentation skills
• Sound judgment and strong understanding of compliance in a regulated environment
• Ability to manage competing priorities with exceptional attention to detail
• Advanced working knowledge of Microsoft Excel

Preferred Qualifications

• Industry designations such as FLMI, ACS, PCS, or CLU
• Experience with budget management
• Demonstrated ability to analyze, summarize, and clearly communicate complex insurance topics and data