Jobs in Chesterfield, VA

• Accurate data entry of received paper claims into the claims processing system.
• Compliance with all regulatory guidelines, particularly those related to Claim Acknowledgement Regulatory Turn Around Time Guidelines.
• Identification of provider/vendor and/or eligibility maintenance claim work queues for internal department review as necessary.
• Providing back-up for the Claims Department, including tasks such as batching, sorting, monitoring, and maintaining claim batches for audit review.
• Handling claims inquiry status calls.
• Maintaining a high standard of customer service at all times.

• Minimum of 2 years of medical claims customer service experience in an HMO environment (i.e., MSO, IPA or Health Plan).
• High School Diploma, GED or Equivalent.
• At least 1 year of data entry experience is required. Experience working in a medical billing office or health plan is preferred.
• Must be able to key between 6,000 and 8,000 keystrokes or type 40 – 50 WPM with high accuracy for alpha and numeric data inputting.
• Working knowledge of Microsoft Windows, MS Word and MS Excel.
• Must be detailed oriented, attentive, organized, and able to follow directions.
• Experience with medical terminology is a definite plus.
• Basic knowledge of ICD10, HCPCS and CPT codes.
• Knowledge of basic concepts of managed care.
• Ability to effectively manage multiple tasks.
• Ability to write and to verbally communicate effectively.
• Ability to be flexible and adaptable.
• Ability to work autonomously.
• Excellent customer service skills.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

A Media Sr Project Manager (SPM) is responsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiation through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all Broadcast projects, budgets, and scopes. The SPM will act as the person responsible for their assigned projects and have direct control over all project activities. Daily activities include project communications, scheduling, task lists for team participants, managing deliverables from the consulting team, and overseeing the completion of projects. The PM is responsible for completing consulting projects on time, on budget and achieving high levels of customer satisfaction from our customers. Most of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. They manage the client relationship, including expectations, communications, and satisfaction.

What You'll Do:

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• Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.
  
  
• Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.
  
  
• Provides support and assistance to team members as needed in order help them be successful and get the job done.
  
  
• Ensures appropriate and frequent communication between stakeholders.
  
  
• Resolves destructive conflict.
  
  
• Designs, plans, and coordinates work teams regarding Media and Entertainment's consulting projects
  
  
• Assumes ownership of individual projects and assignments
  
  
• Establishes and maintains communication with Account Executives, Directors, internal and external consultants and subject matter experts, clients, etc.
  
  
• Develops and communicates project updates as required.
  
  
• Provides constant monitoring of labor budgets.
  
  
• Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules.
  
  
• Coordinates all deliverable documentation between all internal and external stakeholders. Facilitate and directs document reviews to assure proper documentation is delivered to the client. Provides punch-list of remaining tasks after substantial completion.
  
  
• Contracts with contractors when necessary.
  
  
• Monitors status of projects including cost, timing, and staffing to ensure timely and accurate completion of projects.
  
  
• Ensure quality and continuous improvement.
  
  
• Coordinates transition of projects to later phase project teams.
  
  

Complexity:

Every project is different, and project stakeholders are different. The SPM needs to negotiate a very complex set of variables between discovery, analysis, conceptual design, and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence, and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality, and client satisfaction are a very complex set of variables.

Decision Making Authority:

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• Takes full ownership of project
  
  
  • 
    
    
  • Acts as the single point of responsibility and accountability for the project.
    
    
  • Ensures schedule performance, quality of solution delivered to client, and client satisfaction.
    
    
  • Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensure timely and correct billings to client.
    
    
  • Demonstrates proactivity, responsiveness, and follow through.
    
    
  
  
  
• Communicates decision options to stakeholders and manages those decisions.
  
  
• Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.
  
  

Physical Demands:

The physical demands described here are representative of those that may be met by an employee. The employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Some travel by car and occasional airplane trips should be expected as much of our consulting work is conducted remotely with occasional in-person meetings. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. 10% remote travel is not unusual.

Safety:

When meeting a client in person, Diversified requires PMs to ensure the team is conducting themselves in a safe manner and adheres to our site visit requirements. This may include:

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• Maintain and wear appropriate PPE as the job and tasks require it.
  
  
• Ensure hazards are addressed and rectified in a timely manner.
  
  
• Participate in incident investigations and reporting.
  
  
• Conduct safety walk-throughs on project sites.
  
  
• Prepare safety paperwork as needed including but not limited to JSA, and Site safety Plans.
  
  

What do we require from you?

Education/Certifications:

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• A PMP certification from the Project Management Institute is desired.
  
  
• Other relevant certifications may be required or preferred based on the technology focus of the position. This includes Certified Scrum Master (CSM), demonstrated knowledge of Agile project management, software project management, program management, organizational change, management, and possibly cloud technologies.
  
  

Required/Desired Knowledge, Experience and Skills:

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• 5+ years of experience as a project manager in media technology projects, especially in consulting.
  
  
• Knowledgeable of broadcast operations and technologies.
  
  
• Comfortable with hardware and software-based solutions.
  
  
• Strong verbal and written communication skills.
  
  
• Supervisory and people skills.
  
  
• Ability to manage design/build projects for the Media business unit when not managing consulting projects.
  
  
• The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems.
  
  

A project manager typically has these base skills.

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• Has a high level of both written and verbal communication skills.
  
  
• Focused on clients and able to understand how they can use solutions to meet their business needs.
  
  
• Approachable; works well on teams. Is a natural leader.
  
  
• Delegates effectively.
  
  
• Good at setting and managing people's expectations.
  
  
• Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance.
  
  
• Excellent at planning.
  
  
• Forecasts and manages risks.
  
  
• Problem solver who can remain effective in tense situations.
  
  
• 5+ years of experience in managing complex broadcast infrastructures / projects ($10-30M) + matrix managing > 6 professionals + Fiscal Management of >$1M in assigned annual budgets.
  
  
• Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
  
  
• Understanding of TCP/IP routing, ACL's, QoS, VLAN's and Wireless Access Points.
  
  
• Certified Scrum Master = a definite plus.
  
  
• Proven track record of successfully completing engineering projects.
  
  
• A clear understanding of project phases Program, Conceptualization, Schematic Design, Design Development, Construction and Commissioning.
  
  
• A thorough, demonstrable understanding of the consulting process including discovery, business analysis, gap analysis, workflow documentation, conceptual system diagrams, and development of roadmaps, presentations, and written narratives for project findings. Aware of systems integration as well as architectural and construction drawings and specifications.
  
  
• Detailed oriented, independent, self-starter
  
  
• Exceptional time management skills with a track record for meeting deadlines
  
  
• Excellent communication skills
  
  
• Ability to analyze complex issues and communicate concise succinct messages
  
  
• High level of problems solving and technical troubleshooting skill
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

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• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?

As a Server at Texas Roadhouse, get ready to smile, serve up some fresh-baked bread, and create a legendary dining experience our guests will never forget. Bring your friendly energy, enthusiasm, and willingness to learn.

Apply now, no experience required. We will teach you everything you need to know!

What's in it for you? We're glad you asked.

• Pay - Our restaurants are busy. You can make great money and have fun. Plus, we pay weekly.
• Flexibility - We know you have other commitments outside of work, and we respect that. Our schedules offer hours that work for you.
• People - You'll be part of a team that is full of hard-working folks you'll enjoy working with. Together, we will wow our guests with the Legendary Service they've come to expect from Texas Roadhouse. You're never on your own when you're working with us.
• Opportunity - Learning now can pay off later in promotions and growth for your career. We often promote from within, and our legendary training and development programs can help you grow with us.

Wherever you are in life, we have a health and wellness package to meet your needs. Check out our benefits page at for more details.

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is currently looking for a legendary Local Store Marketer (LSM) who can help build sales at the local level through establishing relationships within the community and increasing guest loyalty. If you have a passion for networking and being creative, apply today!

As a Local Store Marketer your responsibilities would include:

• Assisting the Managing Partner and management team with the creation, development, and implementation of local store marketing programs that build guest loyalty, guest counts, check average, and overall sales
• Helping promote all Texas Roadhouse in-house promotions (Great Steak, Rib Fest, Gift Cards, etc.)
• Building relationships during food and bread runs with businesses, hotels, radio stations, etc.
• Helping establish positive and ongoing business relationships with neighboring retailers, hotels, civic groups, etc.
• Helping develop and execute ongoing charitable and community events that position Texas Roadhouse as a community leader and build brand awareness
• Assisting in all public relation efforts including cooking segments, media releases, and publicity events that promote Texas Roadhouse
• Communicating frequently with the Managing Partner, management team, and all employees (through Alley Rallies, etc.) about ongoing programs, plans, and results

At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Our Roadies are paid weekly. In addition, we offer one of the industry's most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements.

The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Ready to Love Your Job?

Texas Roadhouse is looking for a legendary Marketing Coach to join our Support Center team. If you're ready to bring your energy, partnership, and heart to a place where fun meets purpose, you've come to the right place. Come see why our Roadies love their jobs!

Position Summary

The Marketing Coach supports the sales-building of multiple restaurants through Local Store Marketing efforts. This position is based in the markets of restaurants that you support and requires frequent travel - including overnights. Job hours are varied and include prior to and during restaurants hours and some weekends.

Utilizing director from the Regional Marketing Manager or Director and Market Partner, the Marketing Coach has a primary goal to provide sales support to the Managing Partner, Local Store Marketer and management team of each restaurant to strengthen sales building strategies.

Position Requirements

Based in Richmond, VA

Amount of Travel Required: 75%

Work Schedule: Variety of days/times. 5 days a week, 50% before restaurant opens & 50% during restaurant's operating hours

Essential Functions

Responsibilities

* Oversees training and supports on-going development of LSMs. Shares best practices through conference calls, store visits, roundtables and workshops.

* Expert on all aspects of marketing to implement including social and digital marketing, public relations and ROI programs.

* Conducts restaurant store visits to coach on best practices for ROI, provides shift support on sales-building opportunities and provides feedback and trip notes.

* Supports and validates managers in training centers.

* Orchestrates planning and/or execution of larger events at the market level.

* Manages LSM Trainer program including certifying LSM, setting budget, creating agenda for visits and ensuring follow-up.

* Leads marketing strategy for new store openings in assigned market(s).

* Sets and maintains travel and expense budget.

* Coaches on productive LSM scheduling and time management for best ROI.

* Communicates with MKP, Managing Partners and Service Managers weekly/biweekly during MP and SM conference calls.

* Promotes Eagles and/or LSM of the Quarter program by supporting LSM tracking and results.

* Supports Unified Program initiatives as communicated by RMD or RMM.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Position Qualifications

Education:

• High School diploma or General Education Degree (GED)

Experience:

• Solid, proven Texas Roadhouse experience as a Local Store Marketer or Manager
• Assistant Service Manager or Service Manager experience preferred

Computer Skills:

• Microsoft Office including but not limited to Word, Excel, Outlook Excel
  

Why You'll Love Your Job:

As our founder Kent Taylor said, "We're a people-first company that just happens to serve steaks." We believe in taking care of the whole Roadie: from professional development opportunities to a robust benefits package. Our culture is just one reason why many of our leaders started as servers, managers, and line cooks, and have grown Legendary careers with us. Here's a taste of what we offer:

• Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave
• Generous time off including vacation, parental, donor, and bereavement leave
• Wellness perks like gym discounts and wellness challenges
• Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses
• Delicious discounts at Texas Roadhouse, Bubba's 33, and Jaggers

Support Center employees who meet benefit eligibility receive a comprehensive total rewards package starting on the first day of the month after 31 days of employment.

This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.