Jobs in Central Falls, RI

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We're looking for a talented sales intern to work alongside our sales professionals who will focus on new business development by selling our voice and data telecommunication products and services to C-level and Director level decision makers. If you are a highly driven, self-motivated individual, with a positive attitude, and competitive spirit, then Granite will provide you an exciting and lucrative career opportunity. You will get the training, support and environment needed to succeed. You will be the driving force for securing new customers and new business regionally for Granite across North America.

Duties and Responsibilities:

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• Assisting team members with administrative tasks
  
• Learning and incorporating sales skills from and into their own sales environment
  
• Learning the products we sell and understand Granite as a company
  
• Producing and/or editing written reports for team members
  
• Prospecting new clients via cold calling
  
• Gain knowledge of using CRM- Salesforce
  
• Participating in independent sales tasks and strategies
  
• Participating in a sales intern role play competition
  

#LI-ND1

#LI-N1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary of Position:

The Granite Telecommunications Proposal Specialist works within all departments and directly supports Sales Operations and Client Services by managing all requested and submitted Request for Proposals (RFPs). This role is responsible for fully understanding each proposal, leading deal construction, and supporting negotiation strategies related to commercial, technical, and solution-based requirements.

The Proposal Specialist owns the endtoend development of each proposal, ensuring all project deadlines and deliverables are met. This includes collaborating with internal subject matter experts from Solution Engineering, Legal, PMO, and Finance to gather accurate

information, understand solution requirements, and ensure the proposal reflects Granite's capabilities. The role also involves tracking and maintaining all relevant RFP documents and coordinating technical or solutionbased support throughout the bid process.

The Proposal Specialist will join internal and external calls to support Sales Operations, clearly communicating requirements, clarifications, and solution details. Strong written and verbal communication skills are essential, as is the ability to manage high volumes of email, messaging, and crossdepartmental coordination. Accuracy and efficiency in the creation of all proposal responses and quotes are critical, as the specialist often partners closely with fellow Proposal Team members and business stakeholders. The role requires a solid understanding of Granite's products, services, and solution possibilities. The Proposal Specialist is also responsible for leveraging and maintaining the Loopio platform, ensuring content is current, accurate, and aligned with evolving business and technical standards. In addition, the Proposal Specialist plays a key role in supporting opportunities across commercial and government markets. Responsibilities include gathering and formatting information, writing and editing proposal content, and securing required approvals. Success in this environment requires practicality,strong communication, relationshipbuilding skills, and a collegial, teamoriented mindset.

Duties and Responsibilities:

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  Work with varies departments, such as sales, solutions engineering, legal and finance teams to understand customer needs and develop strategy for the proposal response.

  
  
  
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  Ownership of solution aspects of the RFP project timeline from beginning to end.

  
  
  
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  Ensuring all other associated representatives are involved and held accountable to deadlines and ownership of tasks.

  
  
  
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  Ability to work on multiple proposals simultaneously

  
  
  
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  Ability to problem solve, work under pressure and self-motivate, while ensuring all deadlines are met.

  
  
  
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  Express willingness to grow and take on writing tasks with minimal supervision.

  
  
  
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  Streamline and track statistics of wins (Units and products awarded) and categorize losses based on pricing, solution, or written proposal. Under trends to improve succession for the future.

  
  
  
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  Meet all proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meetings; transmitting proposals.

  
  
  
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  Work effectively with internal subject matter experts to develop consistent, compelling responses to satisfy proposal requirements.

  
  
  
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  Review functional, technical and company information received from internal subject matter experts.

  
  
  
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  Coordinate final production and delivery of completed proposal response.

  
  
  
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  Ability to work on multiple proposals simultaneously.

  
  
  
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  Maintain quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases.

  
  
  

Required Qualifications:

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• Bachelor's degree required.
  
• Excellent research skills and the ability to write persuasively and articulately.
  
• Exceptional organizational skills and attention to detail.
  
• Strong coordination and planning skills.
  
• Minimum of 2 years' experience in drafting and/or contributing to proposals (RFPs, RFIs, RFQs etc.) responses.
  
• Must be technologically savvy in order to navigate and organize electronic submissions and online bids.
  
• Ability to identify problems and/or inefficiencies and independently offer/implement practical solutions.
  
• Ability to work independently, prioritize workload, and meet deadlines.
  
• Experience working in a fast-paced environment with proven ability to prioritize and multi-task.
  
• Must be able to thrive in a high pressure, fast paced work environment with strict deadlines.
  
• Excellent internal and external negotiation skills. Must interface effectively with internal management, and customer representatives including contracting officers and specialists.
  
• Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, MS Office, MS Word).
  
• Ability to obtain a Public Trust clearance.
  
• US Citizenship Required.
  

Preferred Qualifications:

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• 
  

  Bachelor's degree in business, engineering, finance, communications, or related discipline preferred.

  
  
  
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  Prior representation of telecommunication clients or employment within the telecommunications industry.

  
  
  
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  1-3 years prior experience with government contracting, including Federal acquisition vehicles and statewide contracts.

  
  
  
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  Previous Experience with Proposal Automation Software such as but not limited to Loopio.

  
  
  
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  Professional certifications such as APMP, CPCM, CFCM, CCCM or PMP

  
  
  

#LI-PT1

The OHS Operations Manager works collaboratively with the OHS Medical Director and the Sr. Occupational Health Nurse Practitioner to develop, implement and oversee the delivery systems for the Occupational Health Service and the Sturdy Health Employee Health Program. The Operational and Business Manager provides leadership and oversight of the Occupational Health Staff. This role functions within the policies, practice guidelines, and procedures of Sturdy Health in addition to the Department of Public Health, DNV, CDC, OSHA and other regulatory agencies standards. Promotes a safe and healthful work environment and assists healthcare personnel in maintaining optimum mental and physical health in compliance with Massachusetts Department of Public Health, Occupational Safety and Health Administration (OSHA) and Workers’ Compensation requirements.

Education/Training:

· BA/BS Degree in Business, Health Care Administration, or another relevant field required.

· Masters in health-related field preferred

Licenses/Certification:

· BLS required

Required Qualifications and Skills:

· Minimum of 3-5 years’ experience of OSHA/ Occupational Health Regulations.

· Must possess excellent interpersonal skills and adaptability, creating a favorable image in relationship to the Occupational Health Services Department and Sturdy Health as a whole.

· Strong leadership and analytical base

· Charged with maintaining the proper scheduling of all site personnel to ensure that all areas are appropriately staffed to provide scheduled appointments and/or walk-in medical care to patients.

· Command of verbal and written English

· Positive interpersonal communication skills

· Good organizational skills

• Must develop and maintain positive relationships across all areas of responsibility.
• Must visibly demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
• Provides timely, positive responses to the needs of all customers, including patients, families, co-workers, and providers.

· Available on off-hours as needed, if site has extended evening and/or weekend hours, or emergencies

Preferred Qualifications and Skills:

• Three to five years of supervisory or management experience in a medical office or healthcare setting.
• Knowledge of medical office operations, including scheduling, billing, insurance, and compliance requirements.
• Familiarity with Electronic Health Records (EHR) systems and healthcare reporting tools.
• Strong financial acumen, with experience in budgeting, payroll, and revenue cycle management.
• Excellent leadership, communication, and conflict-resolution skills.
• Ability to develop and implement policies, procedures, and process improvements.

Essential Job Functions:

· Responsible for implementing projects and strategic plans in multispecialty sites with oversight

· Maintains a safe and healthy environment for patients and staff by following policies and procedures.

· Provides leadership support to those who supervise support staff involved in clinical and administrative activities, with emphasis on sensitivity to patients and meeting service standards.

· Plans, organizes, and oversees work schedules and assignments of support staff to meet operational needs.

· Charged with maintaining the proper scheduling of all site personnel to ensure that all areas are appropriately staffed to provide scheduled appointments and/or walk-in medical care to patients.

· Ensure all staff members complete competency requirements as required for their position.

· Responsible for ensuring the accuracy of patient-related activities such as registration, managed care referrals, the collection, recording and distribution of cash and check payments, medical assisting vital signs and lab tests.

· Assist providers and ensure availability of needed supplies.

· Implement processes and procedures to ensure efficient processing of work including, but not limited to, time of service, scheduling, referral management, pre-registration and visit ticket entry.

· Works with the site Medical Director or Physician Lead, and site coordinators to develop office orientation procedures and protocols.

· Responsible for serving as site’s point of contact for all provider needs and patient concerns.

· Responsible for the achievement of key metrics as clearly outlined in the Annual Goals.

· Reports monthly KPIs, provide updates on goals and collaborates in strategic plan for OHS department.

· Responsible for successful implementation of necessary site interventions.

· Hold monthly staff and/or Provider meetings.

· Collaborate with Quality and Population Health to ensure accuracy of data input and patient outreach/in-reach.

· Ensure that staff's training needs are met.

· Identifies training needs in both business/office and patient care activities and assists with training of support staff to ensure staff proficiency. Coordinates regular skills development sessions for support staff.

· Has the authority to direct and support employees’ daily work activities.

· Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action, and performance reviews.

· Assists in planning, monitoring and/or managing budget in functional area of department.

· Assist with other administrative responsibilities as needed.

· Ensures general site cleanliness, including waiting/exam rooms.

· Monitors and maintains supplies needed for practice operations and ability to develop and implement policies, procedures, and process improvements.

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AGE AND DIVERSITY RELATED CRITERIA: Consistently treats patients, colleagues and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.

ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to perform the essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.

PHYSICAL DEMANDS: Must be able to lift, push, pull with or without reasonable accommodation, able to work additional hours and be flexible with schedule. Must be able to walk, sit, answer telephones without or without reasonable accommodation. Exposure to blood and/or body fluids and infectious materials is inherent in this position.

About Plum Dental Group (“Plum”) 

Plum is a dynamic, high growth Dental Partnership Organization (DPO) with 30+ locations in RI and eastern CT supporting over 350 total employees. The Company's affiliated dental practices provide comprehensive general, specialty and cosmetic dental care to over 80,000 patients annually. As a DPO, we are responsible for managing all administrative support functions of the dental practices including marketing, facilities, HR, insurance, accounting, billing, etc. so that dentists can focus on treating patients and not have to worry about the nuts and bolts of running or maintaining a practice. 

The Opportunity 

The Senior Manager, Program Management is an execution and governance partner to the Executive VP of Operations and the Operations leadership team. This role translates strategy into clear plans, drives portfolio discipline, and runs the operating rhythm (cadence, content, follow-through) that keeps priority deliverables organized, visible, and on track. 

This person is a strong program/project leader with high stakeholder EQ, able to influence without authority across State Directors, Senior Practice Managers, and cross-functional partners (HR, Finance, Facilities/Technology, Marketing, Training & Development, Specialty, Integrations). 

Key Responsibilities: 

Operating Rhythm & Governance  

• Own and continuously improve the Operations operating rhythm (weekly leadership huddles, workstream cadences, monthly reviews, quarterly planning). 
• Build agendas, pre-reads, and facilitation plans that are decision-oriented and action-driven. 
• Maintain a decision log, action tracker, and escalation paths; ensure closure and accountability. 
• Standardize meeting expectations (purpose, pre-work, outputs, owners, due dates). 

Program & Portfolio Management  

• Run a “PMO-lite” across Ops priorities: roadmap, milestones, dependencies, resource constraints, risks/issues, and mitigations. 
• Establish clear project fundamentals: charters, timelines, RACIs, stakeholder maps, communication plans, and adoption plans. 
• Drive consistent status reporting and executive-ready summaries (what changed, what’s stuck, what’s needed). 
• Partner with Ops leaders to keep deliverables organized and on-time—flagging risks early and driving cross-team resolution. 

Leadership Team Enablement & Stakeholder Management  

• Support the Executive VP of Operations with priority management and preparation for key touchpoints (leadership meetings, monthly ops reviews). 
• Create “clarity systems” for direct reports: deliverable trackers, milestone check-ins, and readiness checkpoints. 
• Coordinate across CEO peer functions (HR, Finance, Facilities/Tech) to manage interdependencies and reduce bottlenecks. 
• Draft or refine key communications, updates, and alignment materials as needed. 

Performance Insights & Content Readiness  

• Ensure leadership meetings have decision-grade content (scorecards, trends, key variances, risks, and recommended actions). 
• Drive consistent pre-read readiness and narrative clarity—so meetings focus on decisions, not discovery. 

Strategic Priority Projects 

• Lead VP-sponsored strategic initiatives end-to-end (e.g., workflow standardization, integration readiness, leadership enablement rollouts, operating model improvements). 
• Ensure implementation includes adoption, training alignment, and post-launch stabilization checks. 

Qualifications: 

• 5+ years in program management, strategic operations, consulting, or operational leadership (multi-site healthcare/dental strongly preferred). 
• Demonstrated ability to drive cross-functional work with senior stakeholders and competing priorities. 
• Strong cadence management: agendas, pre-reads, action tracking, and follow-through. 
• Excellent written and verbal communication; able to synthesize complexity into clear decisions and next steps. 
• Comfortable with execution tooling (Asana/Monday/Jira or equivalent), dashboards/scorecards, and Microsoft/Google suite. 
• Bachelor’s degree required; MBA/MHA or PMP a plus. 

Compensation 

• Salary and annual bonus dependent on background and level of experience 
• The ceiling is high at Plum – we are a young and lean company and there will be new opportunities that develop as we grow; salary can increase considerably (and potentially include equity) as you develop and take on additional responsibility 
• Comprehensive health and retirement benefits