Jobs in Castroville Medina County Tx Remote

2,674 positions found

Sr. Injury Adjuster
✦ New
🏢 Usaa
Salary not disclosed
SAN ANTONIO, TX 17 hours ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; Tampa, FL; Colorado Springs, CO and Phoenix, AZ. Relocation assistance is not available for this position.

What you'll do:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies, standards, and procedures for business activities.

  • Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims.

  • Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims.

  • Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

  • Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

  • Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.

  • Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

  • Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

  • Supports workload surges and/or Catastrophe Operations as needed.

  • May act as an informal resource for team members with less experience.

What you have:

  • High School or General Equivalency Diploma.

  • 1 year of injury adjusting experience.

  • 2 years of auto liability claims adjusting experience.

  • Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

  • Proficient negotiation, investigation, communication, and conflict resolution skills.

  • Demonstrated time-management and decision-making skills.

  • Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.

  • Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.

  • Ability to exercise sound financial judgment and discretion in handling insurance claims.

  • Proficient knowledge of coverage evaluation, loss assessment, and loss reserving.

  • Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

  • 4 or more years auto liability/casualty adjusting experience.

  • 1yr Medical experience to include coding and billing or EMT.

  • Ongoing Professional Development with a focus on Insurance. 

  • Bachelors degree or higher.

  • US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $63,590 - $121,530.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
RN, Registered Nurse - ECC Emergency Care - PRN
✦ New
Salary not disclosed
Lytle, Texas 17 hours ago
Description

Summary:

The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues to develop the ability to cope with and manage contingencies of clinical nursing. Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation.

Responsibilities:

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients.
  • Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice.
  • Using the appropriate protocol, administers medications and treatments; monitors for side-effects and effectiveness of the treatment prescribed.
  • Documents patient history, symptoms, medication, and care given.
  • Assess learning needs and provides education to patients, family members and/or care givers; identify issues and resources.

Shift: MIDS - 3p-3a

Job Requirements:

Education/Skills

  • Bachelor of Science Degree in Nursing, preferred

Experience

  • 1 year of experience in the related nursing specialty preferred

Licenses, Registrations, or Certifications

  • BLS required
  • RN License in state of employment or compact

Position Requirements:

Education/Skills

  • All newly hired experienced RNs must attend New Nurses Orientation within the first 30 days of hire.
  • New hires are precepted by a designated trained staff member and initial on-boarding requirements are validated through successful completion of the designated organizational entry competency validation and an Emergency Department- specific competency validation.
  • All newly licensed RNs may participate in a residency program or other specific orientation. Skills completion and competency completion will be achieved with the preceptor at the bedside and documented through the program's tracking software.
  • Completion of all annual competency verification requirements.

Experience

  • One year of experience in a related nursing specialty preferred.

Licenses, Registrations, or Certifications

  • Current ACLS certification required
  • Current PALS certification required
  • Current TNCC certification required

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain required certifications for their respective positions within the designated time frame.

Credential Grace Periods:

If additional credentials are required per the Position Requirements section, a grace period to obtain the certification will apply, dependent on your experience level.

  • Any Candidate/Associate with at least one year of acute care clinical experience in a similar service line within the past three years is considered an Experienced Associate.
  • Any Candidate/Associate who does not have at least one year of full-time acute care clinical experience in the same service line within the past three years is considered an Experienced Associate New to the Specialty.

Work Schedule:

PRN

Work Type:

Per Diem As Needed

Not Specified
Regional CDL A Truck Driver Wanted - No Touch Freight
✦ New
Salary not disclosed
San antonio, TX 17 hours ago

Regional CDL-A Truck Driver Wanted
No Touch Freight
Immediately Hiring Class-A CDL Truck Drivers for our Regional Lanes!
Mesilla Valley Transportation (MVT) is looking for truck drivers that are passionate about being on the road and understand that safety and delivering on time are critical.

One-of-a-Kind Offerings:

  • A NEW CAR GIVEAWAY every quarter
  • Finish with the best yearly MPG and win a $25,000 GRAND PRIZE
  • Monthly Fuel Incentive Bonuses

Benefits:

  • Average Weekly Earnings of $1,215 - $1,350
  • Weekly Direct Deposit
  • $1,000 Referral Bonus
  • Flexible Home Time
  • Full Benefits
  • 100% Dry Van Loads
  • No Touch Freight
  • No Endorsement Required
  • Engineered and Optimized Running Lanes
  • Pet Rider Friendly
  • Less than 1% downtime on fleet equipment
  • 24/7 Roadside Assistance Provided by Penske
  • Replacement Trucks Provided by Penske to Keep You on Schedule
  • Driver's App for Logs and Easy Paperwork Submission

Qualifications:

  • Class-A CDL
  • 6 months recent experience
  • Must live within 75 miles of hiring areas

We will take care of you. You can expect more money, more miles, and fewer interruptions with MVT. Our one-of-a-kind offerings and dedication to drivers resonates on and off the road. From our partnership with Penske that ensures you have nationwide maintenance support, to our homestyle company culture, our commitment is to you and our customers.

Apply Now and Join MVT where family, careers, and success come together!

TEXT \"APPLY\" to TO GET STARTED TODAY!
Not Specified
Health Care and Nursing positions
✦ New
Salary not disclosed
San Antonio, TX 17 hours ago
POSITION SUMMARY/RESPONSIBILITIES
Performs the nursing process in a safe therapeutic manner in a designated clinic setting. Assumes the responsibilities of leadership in varied clinical settings to ensure efficient and appropriate administration of care. Supports and maintains the University Health as well as the clinic's departmental policies and standards.

EDUCATION/EXPERIENCE
BSN is highly preferred. American Heart Association, Basic Cardiac Life Support and Health Care Provider highly preferred.

LICENSURE/CERTIFICATION
Current RN licensure from the Board of Nurse Examiners of the State of Texas is required.
permanent
Health Care & Nursing
✦ New
🏢 University Health
Salary not disclosed
San Antonio, TX 17 hours ago
POSITION SUMMARY/RESPONSIBILITIES
Performs the nursing process in a safe therapeutic manner in a designated clinic setting. Assumes the responsibilities of leadership in varied clinical settings to ensure efficient and appropriate administration of care. Supports and maintains the University Health as well as the clinic's departmental policies and standards.

EDUCATION/EXPERIENCE
BSN is highly preferred. American Heart Association, Basic Cardiac Life Support and Health Care Provider highly preferred.

LICENSURE/CERTIFICATION
Current RN licensure from the Board of Nurse Examiners of the State of Texas is required.
permanent
Repartidor - Horario flexible
✦ New
Salary not disclosed

¿Por qué entregar con DoorDash?

DoorDash es el líder número uno de la categoría en entregas de comida, retiro de comida y entregas de tiendas de conveniencia en EE. UU., con la confianza de millones de clientes todos los días. Como Dasher, tendrás múltiples oportunidades de ganancias y podrás trabajar cuando te convenga. Ya sea que busques un trabajo adicional o a tiempo completo, entregar con DoorDash te brinda la oportunidad de ganar dinero extra bajo tus propios términos.

  • Varias formas de ganar:ya sea que entregues comidas, comestibles u órdenes minoristas, DoorDash ofrece diversas oportunidades de ganancias para que maximices tu tiempo.
  • Flexibilidad total:haz dashes cuando te convenga. Establece tus propios horarios y trabaja tanto o tan poco como quieras.
  • Sabes cuánto ganarás:un modelo de pago claro y conciso te permite conocer el monto mínimo que ganarás antes de aceptar cualquier oferta.
  • Flujo de dinero instantáneo:recibe el pago el mismo día que haces un dash con DoorDash Crimson*, sin tarifas de depósito ni esperas.
  • Comienzo rápido y sencillo:regístrate en minutos y sal a hacer dashes rápidamente.**
  • Proceso simple:solo recoge, entrega y cobra. Ten tu día de pago siempre en el bolsillo.

Requisitos básicos

  • Mayor de 18 años*** (mayor de 21 para las entregas de alcohol)
  • Cualquier auto, ciclomotor o bicicleta (en algunas ciudades)
  • Número de licencia de conducir
  • Número del seguro social (solo en EE. UU.)
  • Acceso consistente a un teléfono inteligente

Cómo registrarse

  • Haz clic en “Registrarse y postularse ahora” y completa el proceso de registro.
  • Descarga la aplicación Dasher de DoorDash y comienza a hacer dashes.

*Sujeto a los requisitos de elegibilidad y a una verificación de identidad exitosa. La cuenta de depósito DoorDash Crimson es establecida por Starion Bank, miembro de la FDIC. La tarjeta de débito Visa® DoorDash Crimson es emitida por Starion Bank.

**Sujeto a elegibilidad.

***Debes ser mayor de 19 años en Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, Nueva Jersey, Nuevo Mexico, Texas, Utah y Virginia del Oeste.

Información adicional

Hacer dashes con DoorDash es una gran oportunidad de obtener ganancias para cualquier persona que busque un trabajo de entregas a medio tiempo, estacional, flexible, los fines de semana, después de la escuela, temporario o estable. Entrega con DoorDash y gana dinero extra mientras te conviertes en tu propio jefe. Haz dashes cuando más te convenga. Regístrate hoy.


Remote working/work at home options are available for this role.
Not Specified
Repartidor con DoorDash- Horario flexible
✦ New
🏢 Doordash
Salary not disclosed

¿Por qué entregar con DoorDash?

DoorDash es el líder número uno de la categoría en entregas de comida, retiro de comida y entregas de tiendas de conveniencia en EE. UU., con la confianza de millones de clientes todos los días. Como Dasher, tendrás múltiples oportunidades de ganancias y podrás trabajar cuando te convenga. Ya sea que busques un trabajo adicional o a tiempo completo, entregar con DoorDash te brinda la oportunidad de ganar dinero extra bajo tus propios términos.

  • Varias formas de ganar:ya sea que entregues comidas, comestibles u órdenes minoristas, DoorDash ofrece diversas oportunidades de ganancias para que maximices tu tiempo.
  • Flexibilidad total:haz dashes cuando te convenga. Establece tus propios horarios y trabaja tanto o tan poco como quieras.
  • Sabes cuánto ganarás:un modelo de pago claro y conciso te permite conocer el monto mínimo que ganarás antes de aceptar cualquier oferta.
  • Flujo de dinero instantáneo:recibe el pago el mismo día que haces un dash con DoorDash Crimson*, sin tarifas de depósito ni esperas.
  • Comienzo rápido y sencillo:regístrate en minutos y sal a hacer dashes rápidamente.**
  • Proceso simple:solo recoge, entrega y cobra. Ten tu día de pago siempre en el bolsillo.

Requisitos básicos

  • Mayor de 18 años*** (mayor de 21 para las entregas de alcohol)
  • Cualquier auto, ciclomotor o bicicleta (en algunas ciudades)
  • Número de licencia de conducir
  • Número del seguro social (solo en EE. UU.)
  • Acceso consistente a un teléfono inteligente

Cómo registrarse

  • Haz clic en “Registrarse y postularse ahora” y completa el proceso de registro.
  • Descarga la aplicación Dasher de DoorDash y comienza a hacer dashes.

*Sujeto a los requisitos de elegibilidad y a una verificación de identidad exitosa. La cuenta de depósito DoorDash Crimson es establecida por Starion Bank, miembro de la FDIC. La tarjeta de débito Visa® DoorDash Crimson es emitida por Starion Bank.

**Sujeto a elegibilidad.

***Debes ser mayor de 19 años en Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, Nueva Jersey, Nuevo Mexico, Texas, Utah y Virginia del Oeste.

Información adicional

Hacer dashes con DoorDash es una gran oportunidad de obtener ganancias para cualquier persona que busque un trabajo de entregas a medio tiempo, estacional, flexible, los fines de semana, después de la escuela, temporario o estable. Entrega con DoorDash y gana dinero extra mientras te conviertes en tu propio jefe. Haz dashes cuando más te convenga. Regístrate hoy.


Remote working/work at home options are available for this role.
Not Specified
Patient Care Manager, Hybrid RN
✦ New
🏢 Optum
Salary not disclosed
Explore opportunities with Apex Home Healthcare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide.

As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve.

Find a home for your career here.

Join us and embrace a culture of Caring.

Connecting.

Growing together.

In the Patient Care Manager RN Hybrid role, you are responsible for the supervision and coordination of clinical services and provide and direct provisions of nursing care to patients in their homes as prescribed by the physician.

You will coordinate and supervise an interdisciplinary team of staff to assure the continuity of high-quality care to home health patients assigned to your team's area in accordance with the physician-prescribed plan of care, and all applicable state and federal laws and regulations.

Hybrid in MN/DC.

(Recruiter to confirm 4 day a week schedule): This position follows a hybrid schedule with four in-office days per week.

Hybrid anywhere else (details provided by recruiter): This position follows a hybrid schedule with three in-office days per week.

Primary Responsibilities: Directly/indirectly supervises home health aides and LPNs, provides instruction, and assigns tasks Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team Completes comprehensive assessments (OASIS), medication reconciliation, and initial/comprehensive nursing evaluation visits.

Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: Current unrestricted RN licensure in state of practice Current CPR certification requirements Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The salary for this role will range from $58,800 to $105,000 annual ly based on full-time employment.

We comply with all minimum wage laws as applicable.

LHCJobs At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes
- an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug
- free workplace.

Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
permanent
Life Underwriting Sr Specialist - Remote
✦ New
Salary not disclosed
Franklin, WI, Remote 11 hours ago
Life Insurance Signature / Authority Limits 1M Signature / 5M Authority.

PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

Job Summary Builds relationships with Financial Advisors and internal partners.

Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.

Primary Duties & Responsibilities: Field & Client Experience ​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.

Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal Responsible for prescreen inquiries.

Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed.​ Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes.

​ Develops and demonstrates change agility while maintaining mortality and morbidity expectations.

​ Demonstrates continuous learning through the early adoption of new ways of underwriting.

​ Develops proficiency with Reinsurance programs and determining where to best place a case.

Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.

Provides active case and requirement management and provides customized service with guidance.

​ Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement.

​ Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers.

Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance.

Discusses cases with peer reviewers with medical and technical staff, as needed.

​ Understands and meets all quality, service, and production goals​.

Solves issues & escalations, with guidance as needed.

​ Partners with Underwriting Support for case management Cross-functional leadership May serve as underwriting representative for improvement in product process w/collaboration w/functional partners.

​Participates in other projects as needed.

Qualifications A bachelor's degree or equivalent combination of education and experience is preferred.

1.5 years of traditional underwriting experience.

Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.

Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness.

Proficient in computer skills and using various software packages.

Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.

Highly organized with the ability to establish priorities and meet deadlines.

Displays agility to manage multiple tasks​ and adapt in a changing work environment.

#LI-Remote or LI-Hybrid Compensation Range: Pay Range
- Start: $61,530.00 Pay Range
- End: $114,270.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Information Gathering (NM)
- Intermediate, Underwriting Practices (NM)
- Intermediate, Information Optimization (NM)
- Intermediate, Insurance Acumen (NM)
- Intermediate, Technology Adaptation (NM)
- Intermediate (Inactive), Underwriting Ecosystem (NM)
- Intermediate, Mortality, Morbidity, & Risk Analysis (NM)
- Intermediate, Customer Centricity (NM)
- Intermediate, Learning Agility (NM)
- Intermediate (Inactive), Adaptive Communication (NM)
- Intermediate, Reasoning (NM)
- Intermediate, Decision Making (NM)
- Intermediate, Negotiation & Managing Objection (NM)
- Intermediate, Consulting (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Data Application (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Financial Broker, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
Client Care Srvcs Rep- (IWS) - Hybrid
✦ New
🏢 Northwestern Mutual
Salary not disclosed
Franklin, WI, Hybrid 11 hours ago
As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
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