Jobs in Carbondale Illinois Remote
1,925 positions found — Page 9
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to be successful. You will also have the freedom, flexibility, and extra earnings you will need to embrace what makes your life uniquely yours.
- Conduct tax interviews with clients face to face and through virtual tools video, phone, chat, email
- Prepare complete and accurate tax returns
- Generate business growth, increase client retention, and offer additional products and services
- Provide clients with IRS support
- Support office priorities through teamwork and collaboration
- Grow your tax expertise
- Bachelor's degree in accounting or related field
- Previous experience in a customer service or retail environment
- Experience working in a fast-paced, supportive environment
- Ability to work a minimum of 25-35 hours weekly throughout tax season and up to 40 hours during peak weeks
- Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1
- Experience working in a fast-paced environment
- Comfort working with virtual tools video, phone and chat
- Ability to effectively communicate in person, via phone and in writing
- Must meet all other IRS and applicable state requirements
- High school diploma / equivalent or higher
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
1 - Enrollment?in?or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Pay Range InformationThe pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range$11.00 - $27.00/Hr.
Sponsored Job#18890
Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at and follow us on LinkedIn and X.
About This Role Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful sale of our products. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.
SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.
Job Responsibilities and Duties include, but are not limited to, the following:
- Proficient in both virtual and live customer engagements
- Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership
- Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
- Develop strong customer relationships by better understanding the customer’s needs
- Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
- Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients
- Communicate territory activity in an accurate and timely manner as directed by management
- Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
- Successfully complete all training classes in a timely manner
- Complete administrative duties in an accurate and timely fashion
- Manage efforts within assigned promotional budget
- Effectively collaborate across all corporate functions
- Attend medical congresses and society meetings as needed
- Ensure timely access for patients through patient services and savings programs
- Overnight travel as indicated by the needs of the business
- Additional responsibilities as assigned
Qualifications / Requirements
- Bachelor’s degree from an accredited college or university
- Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role
- 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space
- Migraine/CNS experience strongly preferred
- Demonstrated experience delivering outstanding results
- Launch experience strongly preferred
- Must live in the territory's geography
- Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals
- Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
- Comfortability with uncertainty and high expectations
- Patient support services experience a plus
- Strong digital marketing aptitude
- Strong interpersonal, presentation, and communication skills
- Frequent driving, including extended periods of time behind the wheel
- Prolonged sitting and standing as part of daily job functions
- Ability to lift and carry up to 30lbs regularly
- Overhead reaching required to close and secure liftgates or similar equipment
Salary & Benefits The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
PMA USA (Performance Matters Associates, INC.), is a national company that provides insurance benefits solutions and markets voluntary insurance products. We exclusively represent Washington National Insurance Company, who has been around for more than 100 years and is committed to helping people prepare for the unexpected at every stage of life with its portfolio of supplemental health and life insurance products.
As an Insurance Agent, you will:
- Identify prospective customers and develop insurance proposals
- Meet with clients to discuss their insurance needs and goals
- Deliver insurance presentations and close sales
- Guide clients through important financial decisions using the latest software and our expansive product portfolio
- Maintain up-to-date knowledge of insurance laws and regulations
What makes a great Insurance Agent?
- The ability to present complicated concepts effectively and maintain uncompromising principles, such as honesty and integrity
- Strong relationship building, communication, customer service, and time-management skills
- Self-motivation to connect with company provided sales leads and network with new clients
- A competitive and entrepreneurial spirit to achieve success both for yourself and others
- Passionate about making positive impacts in your community
What we offer:
- New Agent Bonus: Earn $400 a week during your first 6 weeks (up to $2,400)
- Highly competitive commission structure, bonus programs, and passive income opportunities designed to grow with you
- Sales lead management tool that makes it easy to identify existing clients and qualified prospects
- Industry-leading training that is designed to equip you with the knowledge to be successful and grow your career
- Mentorship program with our team of experienced Field Leaders
- Our 4 day work week allows you to spend more time with your family
PMA USA, a subsidiary of CNO Financial, has a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission:
We. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work
for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment
anywhere in this great country. We want the same like-minded, awesome candidates to travel with us. Be bold. Enjoy work again.
Let us help.
THE POSITION:
The Operating Room (OR) Nurse will provide care for patients before, during and after surgery. They will also, educate the patient, circulating nurse and/or scrub nurse, and potentially RN first assistant or operating room director.
*Weekly amount stated in the job postings is scaled based on estimated hourly wages and potential stipends available for the
location of the assignment. Hourly wages are based on various factors including but not limited to: experience, demand,
availability, location, etc. Please contact one of our amazing OneStaff Recruiting Specialists for more details.
**Equal Opportunity Employer**
Requirements:
Minimum of 1 year of current work experience providing in OR - OPERATING ROOM.
Illinois State Healthcare Provider license or willing to obtain one.
Certifications Needed:
This position may require one or more of these certifications: BLS, ACLS
BENEFITS:
Insurance
We provide group benefits for Health, Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical
Illness, and Identity Theft Protection.
401K
You are eligible to enroll 1st of the month following hire date. We match 100% of your first 3% of deferrals and an
additional 50% of the next 2% you contribute.
Employee Assistance Program
Free to all employees who’d like information on personal issues: Education, Dependent Care, Care Giving, Legal, Financial,
Lifestyle & Fitness Management, Working Smarter.
Border Patrol Agent (BPA) Entry Level
NEW RECRUITMENT AND RETENTION INCENTIVES!
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits
Annual Base Salary for newly appointed BPAs varies per grade, as follows:
GL-5/GL-7 $49,739 - $89,518 per year
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
- Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
- Make sound judgments and decisions in the use of firearms.
- Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
- Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
In this role, you will work directly with clients who have requested information about life insurance and financial protection programs.
You’ll be trained to guide clients through their options and help them secure the right coverage for their needs.
This is a performance-based opportunity with strong income potential, ongoing training, and a clear path to leadership.
Remote working/work at home options are available for this role.
Accounting Manager - Fresno, CA
The Company:
An exciting opportunity in the Fresno area for Accounting professionals! A truly authentic independent insurance agency is looking to add an Accounting Manager. This firm is known for its approach to rewarding its employees with growth initiatives and continuous educational training sessions. Join an agency that puts clients and employees first.
The Benefits and Compensation:
- Annual salary ranging from $80,000 - $120,000, depending on experience
- The agency provides 100% benefits coverage, including medical, dental, and vision insurance
- Monday - Friday
- Flexible Schedule - Hybrid
- 401(k) plan with company matching contributions
- Paid time off and paid company holidays
The Preferred Qualifications:
- 8+ years of Accounting experience
- Accounting experience in an insurance brokerage is essential
- Bachelor's degree in Accounting, Finance, Business, or a related field.
- Proficient with AMS 360, Microsoft Office/Excel, accounting software, and agency management systems, etc.
- Extensive knowledge of Generally Accepted Accounting Principles (GAAP) and financial reporting.
- Demonstrated strong attention to detail, effective communication, and proven leadership
The Key Responsibilities:
- Foster continuous growth and improvement while overseeing accounting department operations.
- Proactively conducting regular audits to uphold compliance with statutory laws and financial regulations, contributing to the agency's stability and sustained growth.
- Oversee all accounts payable and receivable
- Generate comprehensive reports for management, offering key insights to drive strategic decision-making.
- Responsible for training and leading an Accounting team!
Apply Today!
Why Insurance Relief™?
As a businessperson in the insurance industry, it is an advantage to partner with a staffing expert and ally who understands your unique skills and needs. With vast experience in the insurance arena, Insurance Relief™ works with brokers, carriers, and third-party administrators to locate and place the best people for positions ranging from entry-level to senior management. We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities.
Insurance Relief™ provides ample opportunities for you to put your skills to work so if this position is not quite the fit for you please give us a call to hear about all of the other opportunities we have available.
Remote working/work at home options are available for this role.
Company Description
SupplyKick is a leading 3P seller and full-service agency specializing in growing brands on Amazon and other e-commerce platforms. Since 2013, SupplyKick has sold over $200M on Amazon with an average 99% lifetime seller feedback and a 96% partner retention rate. As a verified Amazon Ads partner and Buy with Prime partner, we deliver expertise across marketing, advertising, creative services, logistics, inventory management, and brand management. Our partners benefit from an average 60% increase in conversion rates, demonstrating our commitment to driving success. Visit to explore our partner success stories and services.
Role Description
This is a full-time remote role for an Amazon Brand Manager. The Amazon Brand Manager will oversee and execute strategies to grow and optimize brands on Amazon. Daily responsibilities include developing marketing plans, managing ad campaigns, analyzing campaign data, optimizing listings, handling inventory management, and ensuring brand representation aligns with partner goals. The role requires constant collaboration with internal teams and direct communication with partners to ensure sustained growth and improved performance.
Qualifications
- Experience in Amazon Brand Management, e-commerce strategy, and familiarity with Amazon Seller Central
- Proficiency in marketing and advertising, including digital marketing, PPC campaigns, and Amazon Ads
- Strong analytical skills and familiarity with performance metrics for data-driven optimization
- Proven abilities in content creation, product listings optimization, and customer-focused messaging
- Excellent verbal and written communication, including partner management and internal team collaboration
- Adaptability to changing e-commerce trends and ability to implement innovative solutions
- Proven track record of managing multiple projects effectively and meeting deadlines
- Bachelor’s degree in Marketing, Business, Communications, or a related field is preferred
- Previous experience in logistics or inventory management is a plus
Remote working/work at home options are available for this role.
Job Title: Manager of Accounts Payable
Location: New Haven, CT (Hybrid)
Duration: Fulltime
("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)
A reasonable, good faith estimate of the minimum and maximum for this position is $90K/year to $110K/year with benefits
Job Description:
Job Summary:
The Accounts Payable Manager oversees the daily operations of the accounts payable function, ensuring timely and accurate processing of invoices, payments, and expense reimbursements, while maintaining a strong business partnering relationship with Procurement and other areas within the company ports. This role is responsible for maintaining strong internal controls, managing vendor relationships, and leading a team of AP analysts and AP specialists to support the companys financial operations. It also oversees the annual AP-related IRS tax reporting, Connecticut Sales tax reporting, and quarterly and year-end AP accrual reporting, as well as any special projects.
The ideal candidate will bring strong technical expertise, including hands-on experience designing, building, and monitoring key performance indicators (KPIs) and operational metrics to support data-driven decision-making.
Core Responsibilities
- Manage the end-to-end accounts payable process, including invoice processing, payment runs, and expense reimbursements andmakes recommendations on hiring, performance appraisals, and all related employment issues.
- Supervise and mentor AP staff, providing training, performance feedback, and development opportunities.
- Developing, implementing, and maintaining systems, procedures and internal controls (AP-related) to ensure adherence to companypolicies, accounting standards, and regulatory requirements and drivingprocess improvements through effective use of systems.
- Design, track, and analyze AP-related KPIs and operational metrics, using data-driven insights to enhance process accuracy, efficiency, and control performance.
- Maintain accurate records and documentation for all AP transactions.
- Monitor aging reports and ensure timely payments to vendors.
- Interact regularly with upper management, other internal customer departments, and external customers to identify and integrate solutions that meet the company's goals both financially and operationally.
- Interact with the Procurement department and external vendors as needed to resolve unusual costing or receipt problems.
- Oversee IRS (1099 & 1042) and Connecticut sales tax reporting.
- Oversee quarterly and year-end AP accrual reporting and performing account reconciliations, resolving discrepancies.
- Assist with audits and provide necessary documentation.
- Research and respond to inquiries from K of C staff and vendors; resolves issues.
Skill Qualifications
Required:
- Strong knowledge of accounting principles and AP best practices
- Supervisory skills or ability
- Experience in a high-volume, multi-entity environment
- Excellent organizational, analytical, and problem-solving skills
- Strong technical and analytical skills with demonstrated experience building, monitoring, and interpreting KPIs and operational metrics
- Ability to manage multiple priorities and meet deadlines
- Customerserviceoriented with strong oral, listening, and written communication and interpersonal skills
- Experience with federal and state tax forms
- Attention to detail
- Sound judgment
Systems/Technical Knowledge:
- Exposure to large-scale enterprise, financial systems (e.g. SAP)
- Microsoft Office, including Word, Excel and PowerPoint
Education and Experience Qualifications
Required:
- BS in Accounting
- 5-7 years of experience, preferably in Accounts Payable, with at least 2 years in a supervisory or managerial role.
- Familiarity with automated AP tools and workflow systems.
- CPA or CMA certification preferred
Remote working/work at home options are available for this role.
About this Position:
Job Title: Product/Program Lead
Primary objectives include:
- Ensuring successful adoption of the Worker Interface by county and human services staff.
- Preparing documentation and training materials to support education and adoption of the Worker Interface program staff and the pilot county and human services staff.
- Ensuring workflows reflect client's program policy, operational realities, and program directives.
- Incorporating human-centered design principles and family voice consistent with Whole Family Approach.
- Reducing implementation risk and ensuring the Worker Interface is fit for purpose through early stakeholder engagement and iterative feedback.
Deliverables:
Deliverable 1: Identify, engage, and build relationships:
- Aligning the local agencies to the project goals and objectives.
- Consistent and clear outreach and coordination with agency leadership and frontline staff.
- Lead the onboarding of pilot agencies to the project.
- Building and communicating clear plans, schedules, designs, success outcomes and readiness goals.
- Engaging directly and indirectly with the workers that will utilize the Worker Interface to facilitate confidence and success in the pilot.
- Establish norms and guidelines for pilot agency engagement and participation criteria.
Deliverable 2: Participate fully in the project team designing, building and deploying the Worker Interface.
- Participation requires adopting the internal meeting schedule, following established program procedures and leading local agency project meetings.
- Responsible for providing structured user feedback on potential development.
Deliverable 3: Drive the documentation and prioritization of the requirements for the Worker Interface by:
- Conducting interviews, workshops, and/or surveys with the local agencies participating in the pilot.
- Representing the needs and requirements of the workers in all internal project meetings and through consistent documentation.
- Building and facilitating clear communication channels and feedback loops between the local agencies and the project team.
- Adhering to human services program and policy directives, specifically around SNAP and the cash and food benefits programs.
- Building and documenting user stories, bugs, and issues to further define the requirements of the Worker Interface.
- Helping to identify, flag, resolve and document program-driven constraints, policy requirements, and compliance considerations.
- Identifying and documenting operational and program needs at the local agency level into actionable requirements and backlog enhancements.
- Incorporating User Experience Research conducted by UX teams into design recommendations and user stories.
Product or Program Lead:
- Expert in agile design and build principles.
- Able to operate in a hybrid framework, facilitating and engaging with internal teams and the local agency teams with ease.
- Can articulate and define future vision and strategy for the Worker Interface with confidence.
"No phone calls please."
"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."
Remote working/work at home options are available for this role.